The Joa in Kingston upon Thames

I gave this place a chance after working in the area for years. The food I got was bland, cold and was thrown into the bin. I went in and asked the server to recommend a dish. The guy was uninterested and took a long time to handle my order and let alone my food. When he'd finally prepared it, I asked him for it to be spicy and he gave me the mildest chilli sauce and on top of that my food was actually COLD. I went back to the restaurant speak to the manager and came here to leave a negative review. I was not at all surprised to see all of these other negative reviews. I explained to him about the my bad experience and he started to deny it. I then showed him and other customers the poor reviews and he got upset and began to harras me so I left. He then followed me and even tried to get pushy to intimidate me! He finally left me alone and went back in. I don't even want a refund. He will be out of business soon enough.

Bad customer service and the food gave me stomach problems I just woke up to go to the toilet. Not recommend it

chicken wasn’t cooked i’ve now got samonella and my stomach feels like a warzone not worth it at all

RUDE AND SLOW SERVICE WILL NOT VISIT AGAIN. Paid for my food and walked out before my food arrived because of the way I was spoken to.

food was incredible, cooked fast and a large portion for the price. the guy who served us was super nice and gave us lollipops! would recommend any day

I used to go here with my friends often. I went for the hundredth time, I ordered the chicken katsu, it was good. My friend ordered the chilli chicken. She ate a piece and then asked me to smell it. Saying it was off would be an understatement. It smelled rank. I can't describe with words, I literally gagged. If it was a mistake I could understand, but uncooked gone off chicken smells worse than cooked gone off chicken. If it smelled that bad cooked, how could they possibly not notice when it was raw. It was probably slimier than Ted Cruz. Plus they put it in the spiciest dish they have, which makes my believe even more they knew it was bad but was hoping the spices would cover it up. Disgraceful. They are cheeky but not in a Nando's way, in a add crushed glass to coke to make more profit way. They need to work on themselves.

The one and Only time I visited never again.smelt like I stuck my head in a bin poor quality and bland filth

Our first visit to The Joa for lunch. We got to sample the dishes we ordered and had an amazing lunch. Excellent food and a fantastic welcome from the owners. Thank you

Ideal place to stop when a shopping in Kingston. Excellent value too and spotlessly clean interior. It’s basic but to me at £6.50 for spicy chicken with rice and a Diet Coke it’s a great choice avoiding the madness of yo sushi and Wagamama where there is always a queue. This is my to go place when I’m hungry and don’t want a fussy meal. I see it has reopened recently and I wish this family run establishment all the best. It is always nice to support an independent business as opposed to a huge chain.

# Fresh food # Delicious food # Healthy food # many seats inside # kind staff # nice place # continue loyalty card

I've had vegetarian food from here a few times and it's been fine. On Monday my son was with me and had a chicken dish. He now has severe food poisoning from this. I've looked JOA's food hygiene rating up today and it has gone down to a 1 recently which means Major Improvement Necessary according to the government for hygiene. This restaurant needs to improve its hygiene standards straight away to avoid more people becoming ill.

Use to like this place, don’t know why for paste couple of times the food is very dry. Will not gonna recommend you to go on the closing time, the quality is very less, the food is dry and the portion is smaller than usual.

Decent, fast and delicious Korean food, easy to order and eat on the go - the portions for the amount charged is reasonable and is really filling.

Visited here on the 25th for lunch. Good food but was served by an unpleasant man who was very rude.

My favourite place to eat in Kingston. The staff are delightfully friendly, the outside seating is perfect on a warm day, and the food is divine. I adore the tofu katsu curry and the vegetable dumplings are to die for. The ultimate comfort food.

Good tasting Korean food that is also halal at a great price,a place like this is hard to come by!Friendly customer service and i liked the Chicken Chilie with rice the most.