The Ivy Soho Brasserie in City of London, Westminster

Very courteous and prepared staff. For a quality London dinner I recommend you stop in this clean, elegant and quiet place.

Great menu, delicious food. Wonderful cocktails. Good wine list and super service. Ticks all the boxes and not overpriced. Definitely book ahead for a fabulous night out!

An absolutely stunning Art Deco style interior. The food and service though were massively disappointing. I asked for a smoothie twice and never received it. The steak was fatty unfortunately.

Lovely food and atmosphere. Excellent service too. Francisco was attentive and we had a brilliant time. 10/10.

Amazing experience, wonderful food and great service! Highly recommend.

Lovely place, but food quality is a bit disappointing.

Lovely evening and delicious food. Thank you very much to Mallak for taking care of us!

Went there yesterday with my colleagues. It was as amazing as always. Absolutely delicious food, spectacular drinks, and our waiter was probably the most professional and understanding waiter I have ever met. The wine list is extensive with something for everyone’s palate. I could go on and on about how amazing the experience was, all the way from welcoming to farewell. 100% will go back and recommend to all my friends

Absolutely Loved the food and ambience. Mallack took care of us, she was personable, professional and very attentive. Will definitely be going back soon again.

The Ivy restaurants are always lovely when you visit somewhere and you know what you are going to get when you go. The place was really busy as you'd expect on a Saturday evening in the middle of Soho, but still, we sat quickly and served with expediency. I'd recommend booking for sure as it was busy, to say the least! The waiter was professional and allowed us enough time to decide what we wanted, but made sure to deal with each of our seven person group efficiently. When the food arrived, I had the steak, and it was fantastic tender and cooked just right for me (med/rare). One thing I will say now was I was a little disappointed that I had to pay so much to just get a steak, costing I want to say £29ish. When I say a steak, I mean just trh streak. The chips were a side you had to order separately as well as ant suace you wanted. But this honestly is my only minor complaint, and I can appreciate it was still really good steak and chips! They gave us a free dessert for our friend as it was her hen do which they didn't have to do as it was so busy, bur the extra thought was lovely to see and the waiter went that extra mile with that to make her feel extra special. The desserts were also really nice and everyone really enjoyed the process as well as the eating of the meal! Definitely would recommend!

Came here for my birthday dinner february 22nd, food and drinks were really good but our server was amazing! After being super late for our reservation we were still given our table which I was super grateful for, our server was lovely and a really great host and he created a lovely atmosphere, Will definitely be back next time I visit London!

Don't waste your time and money here. We had a big party dinner cuz we think this is the best (says who? worst actually) British restaurant in London. The waiters didn't introduce anything when serving the dishes, just served them quickly like a robot. When we asked about the dishes, the blonde waitress turned away, sighed impatiently and rolled her eyes after explaining with any reason. So Asians, please don't come here to waste money. We're not welcome here. The food is really terrible really 难吃. The mushroom pasta is the worst I've ever had. The sauce is so weird , sticky and disgusting 黏的程度真的像大鼻涕. I have tried so many Italian restaurants so that I have to say that I’m pretty sure it's not a normal mushroom pasta…. We confirmed with the blonde waitress no cheese and bacon add on when ordering the burger, but there was bacon on the bill in the end. We didn't complain as we just wanted to leave the restaurant quickly and didn't want to waste more time. Finally, when getting our coats, the receptionist gave our coats to other customers even we haven’t give them the ticket... With this kind of service, I don't think they deserve the service charge, even though we paid it as usual. Hope they train their staff on how to serve customers properly. This is the worst restaurant I've been to in London after all these years. I definitely won't go again.

Great friendly staff and beautiful place

Had a lovely breakfast at The Ivy Soho Brasserie. The food was well-prepared and delicious—my omelet was fluffy and full of flavor, paired perfectly with fresh ingredients. The service was excellent, with attentive and friendly staff making sure everything was just right. The atmosphere was elegant and stylish, creating a relaxed yet upscale vibe. A great way to start the day!

Great food, atmosphere and service. A perfectly spent evening. I highly recommend it. Thanks, My opinion and the opinion of four other friends

Disappointing experience. We waited a long time to place any kind order - even a drink - however, once we ordered, the food did come out quick. Unfortunately mine was not very good. I ordered fish and chips, and the fish seemed to be off. I’ve never tasted anything like it. Unfortunately I was short of time so didn’t have time to send it back and wait for another. Expected much more. Shame.

Not for me this place. Small tables, order wrong, but redeemed by not charging. Food presented well but not too my taste. (Just my opinion). Drink, Coke, small bottle big price.

Usual good standard of food. There is clearly a management problem in this place, three of us ate here on Valentine’s Day and the rudeness of the staff got to the point where it was hilarious. Stand out service came from Anastasia who was so sweet and helpful, guided us through the menu and was there for anything we needed. Great considering the standard set her terribly rude boss who I told on the way out how great she was and how he had not been! Didn’t catch his name. Coats were literally thrown at us at the end. Too. We had a good laugh about it. But shouldn’t be treated like such an inconvenience, it’s their job that they are surely being paid for?! Boys behind the bar are working super hard - they need more help.

The food is fine but the service is not what you’d expect. We waited ages for first round of drinks. Then when main courses came, I had my beer spilled into my lap. I felt bad for the server who was very apologetic but management saw and were aware, yet I had to wait 15 mins for replacement drink so had almost finished meal, and they only deducted the beer and a bottle of water from bill despite me having saturated jeans and backpack in almost freezing temperature outside.

Unfortunately my food arrived stone cold and had to be sent back and by the time it arrived everyone else had finished.

A decent dining space in the middle of soho. It's not setting the world alight with culinary creativity, but the food is of a good standard, well prepared and presented. The place screams 'business lunch'.

Great place to start the day with a British breakfast. This is 100% comfort food, food that makes you happy. The food was delicious and the staff was very friendly.

Terrible experience, zero respect for customers If I could give zero stars, I would. I had booked in advance and, knowing I might be a few minutes late, I called to let them know. They assured me it wouldn’t be a problem. Yet, when we arrived, they left us standing for a shocking 25 minutes, completely ignoring us, despite the fact that there were clearly many empty tables. Only after multiple complaints did they finally give us a table… in a dark, isolated corner, as if they were doing us a favor. At this point, if you don’t want to accommodate customers, at least have the decency to say so over the phone. Awful service, zero organization, and a complete lack of respect. I will never come back and wouldn’t recommend it to anyone.

Had a really special night here with my partner for Valentine’s Day. Dinner was amazing! Outstanding service from Anastasia, she went above and beyond to make our evening special and gave some food recommendations for food and drinks. Thank you Anastasia!

Fiancé and I had an early V-Day date and we had a wonderfully time. The food was great, I had the supreme chicken (couldve used a little salad or sauerkraut, reason why the food is not at 5 stars) the dessert was incredible, had the apple pie which didn't take as long to make as we expected!! It was a very fun display as the alcohol was set on fire and poured over the pie. Taste wise it was fine, a little too alcoholy for me but that's obvi on a personal level. The atmosphere was lovely. We were sat at the bar and had a live performer near by. It was a fun time with almost immediate service. Speaking of the service, it was very lovely. Although I could tell the staff were quite busy at times, they were still polite and incredibly friendly. Our main server, Pukar, was absolutely lovely, very attentive and very quick.

Great Food and very good Service. Our server was Anastasia and ske was very nice. The live music is a nice touch. Do recommend.

Had a lonesome 2 course dinner, fried halloumi and the sea bass, food was delicious and the service even better, thank you Anastasia. The creme brulee is to die for 🤤

Seated in the events area which lacks any ambience, it was very disappointing. The quality of food was good and the waitress very pleasant indeed. Reception staff were somewhat surly too.

A great experience! We had a lunch in this chic restaurant, with very polite staff and high quality food. We ordered zucchini and truffle arancini as starters and burger with salmon, shrimps, avocado cream, lettuce and onion with fries. Very good!

We dropped in here on a rainy Monday night. We were a group of 3, ordered 2 starters and 3 mains food came out in good portion sizes, our server Jordan was absolutely amazing very attentive and a total pleasure . All in all very good experience.

It's an Ivy it does what it says on the tin. Great place to eat.

Fabulous meal. Service by all staff exemplary especially Jordan. Exceptional value. Lovely surroundings.

Great service throughout....very friendly staff.

Fish and Chips: 10/10. The food was excellent, but my experience was let down by the service. I’d give four stars because the lady at the entrance seemed more focused on joking around than managing the queue. She initially told me a table would be ready in 10 minutes, but after waiting 30 minutes, I had to remind her I was still there.

The food was good but nothing special, and the overall experience was okay. The service was decent, but nothing particularly stood out. The location, although was quite nice and the atmosphere was also very nice and lively. Vegetarian options were not very crowed. I was a fan of the cocktails and drinks, which were all fine. One thing that did surprise me was the 13.5% service charge, which felt quite high for what we got. While I didn’t find the experience overly impressive, it was still an enjoyable meal for quite a high price.

Amazing place, great food and atmosphere!

Very different IVY. Much more elegant atmosphere. Booking required in advance. Lots of seating , amazing bar , amazing staff . They do have a set menu limited time and elaborate ala carte menu totally awesome . Staff friendly and quick in their service. Lots of guests are there to enjoy meals either pre or post meals after the show . So the weekend is crazy busy at this restaurant. For me I will visit here again

Super restaurant! Everyone is very kind but Francesco is the best ♥️

Excellent food, elegant setting and perfect service. The service is perfect especially thanks to Francesco who made dinner super pleasant and comfortable.

Waited 25 minutes for a cup of coffee and only received it after reminding them. Order was only taken 45 mins after being seated and then the orange juice was so watered down we had to send it back. The eggs were at least good but it was woefully understaffed.

Very tasty breakfast, friendly staff and brilliant service

Nice food, nice setting and a nice atmosphere. Service is fairly good but doesn't feel very sincere. Queueing outside when we already had a reservation wasn't a good experience, the reception doubling up as the cloakroom makes the whole process of getting in complicated and even after that the staff inside still had to look up the reservation again so what was the point of having to check at the reception 🤷🏻‍♂️. Generally as I expected, quite overpriced, especially the drinks and quite small portions. I won't rush to go there again when there are so many other places offering better quality at a better price.

A must. Go to at least one of The Ivy restaurants. We went to the SoHo location before a show. It was perfect. Sat at the counter.

the waiter was very rude to us we had to talk to the manager and she started to be a little nice the food took a long time to con it wasn’t that good for its price at the lobby they said something racist to us but apologize but still it was a bit rude of them to say that the service wasn’t that good

We are a family of 5 who by chance were visiting London at the same time as my nephew and his family. Went for dinner and I must say it was the worst service I received ever!! Order drinks, wine, appetizers, main course and deserts. Waitress comes back takes everyone’s appetizer utensils without a word not asking nothing, then brings out the appetizers and main courses all at once. Hmmm and basically throwing all the plates on the table!!!! I went to complain about the service and asked for a manger and they say sorry the manager will stop by, no manager ever stopped by presenting himself and we never got to hear from this person. I will NEVER EVER RECOMEND THIS PLACE TO ANYONE!!! Unbelievable the level of service we received tonight!!!

We walked in just for Cream tea, and that was an awesome experience. For a very reasonable price you’ll get a tea pot of your choice and 3 delicious scones with jelly&butter. We’ll be back.

Great environment and atmosphere, stylish, cool but relaxed. The food was great, special mention to the duck salad starter, scallops starter, cottage pie, fish and chips and the apple tart. We were a party of 9 for a family birthday and the service was great with a variety of options on the menu for everyone. A special surprise desert was brought out for the birthday guest, a large profiterole (which wasn’t on the menu) it was delicious and was a lovely touch! I would definitely recommend for any group event or just a dinner for 2, it won’t disappoint.

Questo posto mi è stato suggerito da mio figlio ! Esperienza perfetta per cibo e accoglienza. Francesco ha migliorato il tutto con la sua gentilezza e professionalità

Staff were excellent. Food options and quality very good as was the value

2nd visit here in 4 months (1st visit outstanding service) booked a table for 4 people at 16:15pm so the restaurant was not busy in the slightest. I counted 7 different waiters/Waitresses dealing with our table so everything was a bit chaotic, confusing and uncomfortable, from the start we were given the wrong drinks, then they gave us a different tables drinks, meals came out all at different times. The bill was wrong twice. We had to repeat ourself over and over as had too many servers who didn't communicate with each other. Such a shame as had a wonderful experience first time around.

We’ve been numerous times before so know what to expect- booked for brunch prior to going to the palladium. Allowed two hours. Service was friendly. Seated promptly but waited some time for order to be taken and had to ask a waiter to come over. The restaurant wasn’t that busy. The brunch was delicious. Aware of our timescale we asked how quick coffees would be ( we had skipped starters and puddings) and were told five minutes. Quarter of an hour later we had to cancel them as we needed to leave. They then arrived but unfortunately not time for us to drink more than a few sips. They were removed from the bill. Having said that we enjoyed our visit and what we did have was very tasty and good value.

Both service and food are fantastic, because of this I have eaten here many times. I like to vary the food I eat which means I have tried many of the dishes, each time they have been amazing. The members of staff attention to detail, friendly demeanor and willingness to please add to the dining experience.

Quite disappointed compared to other Ivy branches. My steak was overcooked and served without rock salt. Waiter shrugged his shoulders 🤷‍♂️. Will not eat here again but instead will continue to visit the St John’s Wood branch

Food is always good. Can massively improve on service though.

Wonderful service! The atmosphere is lively!(Not your place for a quiet meal). We enjoyed the vibes though a little bit noisy. The food was superb 👌🏾. Nice presentation. Enjoyed the chocolate bombs. Outdoor eating is available with warmers to keep guests warm. Would go again.

The restaurant is beautiful but the food felt average, not so generous for the portions either. We went there for brunch but was just overall a forgettable experience unfortunately

Dined here New Year’s Eve, definitely not as good as previous times here. Our starter arrived at the same time as our mains, waiting staff seemed inexperienced and the food itself was very standard.

The atmosphere is colorful. The shop is decorated colorfully. The food felt too large per plate. Can't finish eating Be careful when ordering :) The taste may not be to our liking because it is too greasy. The service doesn't have any care in their eyes. But it's not defective. and did not exceed expectations speak politely

A fantastic experience. Close to Leicester square. Great food and amazing ambiance.

I need to mention in advance that I am from Germany and not used to English restaurants and the "english taste". In my case, the service was great. The restaurant itself looks very nice. It is just extremely loud (mixture of music and loudly talking people). The food: We had the truffle cream cheese pasta and the half chicken with green beans and black truffle with a side of truffle chips. The pasta was very disappointing. There was almost no taste of truffle. The cream cheese had no character, and it missed quite a lot of salt. The chicken was fine, not pretty good, not bad. I didn't notice much of the truffle as well. The mushroom sauce and beans were good, nothing special. The chips themselves were good. There was somehow parmesan and truffle on them but not in a way that they were anyhow extraordinary. Considering the whole food being rather tasteless and not well seasoned, the prices feel too high. I don't know if the German standard of restaurants is that much different than the English one, but in my opinion it was very disappointing.

Our experience at The Ivy was a bit underwhelming. On our first visit, the gentleman at the door tried to seat us by the bar, which we didn’t want. We later checked online and found that same-day reservations were available in just 45 minutes. This could have been communicated better, as it felt like a missed opportunity. Perhaps more training for staff during busy periods would help improve the guest experience. We decided to return the next day to give the food a try. We ordered the burger and fish & chips. While the fries were excellent—crispy and flavorful—the rest of the meal fell short. The burger was overcooked, with the meat so tough it was difficult to bite into. The fish and chips were decent but not memorable. Given The Ivy’s reputation, I had higher expectations for both service and food quality. Hopefully, they address these issues to deliver the elevated experience diners anticipate.

Best NYE venue in London. My partner and I took our adults kids here for the NYE party and it did not disappoint. The host 'S' at the door was just wonderful and really looked after us all night. Made us feel so welcome and special. The cocktails were fantastic and the dancers and entertainment were truly amazing. The staff are so attentive and friendly. We really did have the best night.

A quite disappointing experience at this place. I ordered a vegetarian full breakfast and asked for gluten free bread. When the plate arrived, not only the bread was missing but roasted potatoes that were supposed to be on the plate, were missing, too. When I asked what happened to them, the waiter answered that he “assumed” that since I’ve asked for gluten free bread, I couldn’t eat potatoes either. He hadn’t checked with me, he just assumed. Then I had to wait another 10 minutes for the gluten free bread to arrive as he had obviously forgotten to order it. So I ended up eating my breakfast which was already cold but also not very good as the whites in the poached eggs were not really cooked through…. The only positive thing I can say is that they agreed to offer me a discount (they didn’t offer by themselves, I had to ask to compensate the missing potatoes) I definitely wouldn’t recommend this place as service is poor and so is the food.

Just grabbed a pair of bar stools for cocktails. Place was rammed but they lent us that corner of bar for half hour with grace. Cocktails faultless. £33 for two. No bar hooks for your shopping but lovely underlit marble bar. Feels classy and londony and brasserie .

Good service, but expensive. The food was disappointing and it was so cold in the brasserie, we didn’t take our coats off until dessert. We will not return.

I hired the private room at The Ivy Soho Brasserie for a school reunion - 40 years since we left school. It is a lovely room and was ideal for our standing lunch-time reception on a Saturday in November. Kayleigh did an amazing job managing the event on the day - nothing was too much trouble. The canapes and bowl food were delicious and much appreciated by all. We took advantage of the screen and audio facilities in the room and it was ideal to have a private bar and cloakroom. We will definitely bear The Ivy Soho Brasserie in mind for for future events. Thank you!

Great experience from Somil this weekend. Brought a lovely cake for dessert and the meal was great too! Highly recommend

A terrific restaurant in a beautiful location. I'm thinking of going again.

The vibe and food were great. The service was terrible. Our server came by once rushing our order and then we never saw him again. Definitely come when you are in no hurry

We had a wonderful Christmas Eve dinner with Leila as our server. It was a big group and there was a lot of commotion. She was friendly and helpful throughout. Her service made the dinner extra special for us. Thank you so much, Leila! What a fun and festive place for a holiday meal!

Always enjoy the experience and good at the ivy brasserie ‘s

I recently dined at The Ivy Soho and had a wonderful Christmas Eve dinner at the bar. Unfortunately, as much as I loved my meal, I will say that they seemed significantly understaffed that night, which led to backups with service and a few disgruntled guests. My service at the bar was good, and I was served my food quickly. I ordered a few starters; the olives were honestly a joke. For 5 pounds I was given quite literally 5 olives, and they were average. I was a bit insulted from there but hoped the meal would get better, and it did. The roasted Scallops and Buffalo Mozzarella were both fantastic, and the presentation was excellent. Finally, for the main, I ordered the filet mignon, medium rare, with a red wine sauce. Sides included mashed potatoes and creamed spinach. Overall, this was one of the best steaks I've had in London, and the mashed potatoes were smooth and loaded with butter. The creamed spinach was a miss for me, as it just wasn't what I was looking for. Accompanied with an Italian red wine, the meal overall was a success for me on a night when it's so easy to be completed ripped off. The price was steeper than I would've liked, and included a service charge. When I brought up the olive issue to my bartender, he admitted he was embarrassed to serve them, but still did not say so when I ordered them, nor did he offer to remove them off the bill.

Extremely rude guy at the entrance, possibly the manager as he is tall with no uniform. He was annoyed that we couldn’t understand him while he was talking to us but from a distance. He could just be friendlier.

A Disappointing Christmas Eve at The Ivy SoHo As my first London dining experience which happened to be on Christmas Eve, I had high hopes for The Ivy SoHo. Unfortunately, it failed to deliver on the chic and luxurious reputation it projects, leaving me deeply disappointed. The Ivy Martini I ordered was overly citrus-heavy, with none of the balance or complexity I anticipated of the seemingly savory cocktail. For my second drink, I opted for a classic dry martini with bleu cheese olives. Not only did they fail to mention beforehand that bleu cheese olives were unavailable, but the olives they provided were of shockingly poor quality, falling far short of the elevated experience one might expect. Despite my clear direction on how to make the martini, it seemed the staff was incapable. It is a gin drink, which I hear is very popular in London. Service was disorganized and frustrating throughout. Our waitress repeatedly returned to take our order but still managed to forget our appetizers and bread entirely. It was as if this was a mexican restaurant back in Indiana simply trying to turn the table. The appetizers were only brought out after the main courses had already been served and sent back. To make matters worse, after the meal concluded, it took an unreasonably long time for staff to acknowledge we were ready to settle the bill, leaving us waiting unnecessarily. The food was equally disappointing. The haddock and salmon fishcake was too fishy and paired with an uninspired pea paste sauce. The sirloin was over-salted to the point of being nearly inedible, while the chicken suffered from rubbery, unappetizing skin. Despite the restaurant’s polished décor and attempt to convey a sense of luxury, the quality of the service and food was mediocre at best. The Ivy SoHo aspires to sophistication but failed to deliver anything close to a refined or memorable dining experience. What should have been a special Christmas Eve dinner turned into a frustrating and lackluster evening. I cannot recommend The Ivy SoHo and certainly won’t be returning.

Amazing dining experience. Staff very attentive, food was amazing. Lovely ambience.

For the price I would expect higher quality of food. I had the cod which was spongy, suggesting it was frozen. Friendly service and lovely place.

Food is good for the price, very nice atmosphere, the service can be improved as we had to try very hard to get waiters attention

Wonderful lunch here on Saturday before the the theatre. Beautiful decor, wonderful food as always with the ivy, and our waiter Jacob was very good. Only thing to consider is you have a table for only 1hr30 as they are turning them over quite quickly, so you can end up feeling quite rushed.

Very slow service, and little more than average food

My biggest disappointment in this place was the service. I’ve never before been asked to leave a restaurant because the next party was waiting on our table, while we were in the middle of dessert and sharing an espresso martini. Not only did the manager who came over never offer us a seat at the bar while we finished our dessert and drinks, he had the decency to put a service charge on the bill. I’d never recommend this place to anyone. Extremely disappointed.

We had the most wonderful experience at The Ivy Soho Brasserie last night. From the moment we walked in, the atmosphere was warm and inviting, but the real star of the evening was Jordan, who looked after us so brilliantly. His positive energy, genuine happiness, and clear passion for his role were infectious — it was obvious that not only we but everyone around appreciated him too! The food was absolutely fantastic. The truffle fries and pigs in blankets were pure joy — I was genuinely overwhelmed with happiness eating them! The chicken supreme was cooked to perfection, and the chocolate bomb dessert was the perfect indulgent finale. Everything about the evening was faultless, and we can’t wait to return. Huge thanks to Jordan and the entire team for accepting my gift voucher and making it so memorable - we sincerely hope Jordan receives recognition.

Friendly, professional staff. Cooked breakfast with decent quality items.

TLDR… A grating and unenjoyable experience unless you’re on a stag or hen do. This is in no way comparable to The Ivy. I doubt we’ll be going back. I note the way the reviews seem to work here… complain about the food or service, a reply appears asking to chat about it. Complain about the DJ… nothing. I have hearing loss in one ear and asked for a slightly quieter table. We were met with the same irritation, muttering and tutting others have mentioned. While I’m not going to play the inclusion card, the lack of any willingness to make a guest’s evening as good as it can be, is as telling and it is disappointing. Our good friends booked the table on a Saturday evening (hence the Ivy reply below). Having had the pleasure of dining at the original Ivy a few times, the Brasserie felt like TGI Fridays during happy hour. Tacky, unsophisticated and in no way relaxing. The 5 minutes we spent standing in the draughty entrance should have been a warning sign that this was not going to be the Ivy experience we were expecting. There was even a DJ in a booth pumping out music so loud it was hard to have a conversation. I like Detroit house and Groove is in the heart by Deee-Lite as much as the next person, but it made conversation almost impossible. I’m sure the DJ was chuffed to have “Resident DJ, The Ivy” on their LinkedIn profile but this evening was about catching up with friends. The two were at odds. The food was nice enough. The staff perfectly capable and pleasant. The toilets smelt nice. The basics we’re there. The drinks did take a good 20 mins to arrive however. The utter chaos and noise being pumped through the speakers meant every table was shouting, meaning all nuances during interactions with staff were frustratingly basic and accompanied by crude sign language to be understood. This would probably explain why our olives never arrived. The Veuve Clicquot champagne we ordered didn’t taste like Veuve Clicquot. Not saying it wasn’t, just in our opinion, it was noteworthy. A little later, we ordered another only this time asking to see it poured from the bottle to make sure. No. This was not an option it seems. If we’d have been concerned about drinks being tampered with (as has happened to our friends recently), would this lack of accommodation still be acceptable? Again, was this lost in translation due to the noise? Who knows. One minor point is that the menu is printed in a shade of green, in tiny text size and the lighting (at least where we were) required subtle use of your phone screen to make sense of it. A quick glance around the room suggested it wasn’t just us (picture the briefcase scene from Pulp Fiction and you’re not far off). I don’t need glasses but if you do, bring them. It seems the brief was “The Ivy for Teenagers” rather than “A less formal, more relaxing Ivy”. Sitting outside in the cold was actually the better option (as you just had the traffic and passing crowds, rather than the music). May be worth asking for when you book. Similarly, I assume the DJ is just an evening or Saturday thing and that a lunch or breakfast here isn’t as chaotic. And finally, a phrase I hear a few times in the comments, I doubt we’ll be going back.

Delicious meal from festive menu today along with a fabulous Christmas cracker, top service and smiles from Laila with much thanks as she really looked after me, I suffer with an IBD!!! How wonderful to have a server with so much patience and understanding, Merry Christmas Laila xx

Had an excellent meal in the Ivy Soho - wonderfully looked after by Laila, who was Excellent had a really lovely meal and will be back

I have been wanting to try this place for ages and I wish I went before. Everything from the efficient and nice service to the interior and the quality and taste of the food is so so good! Very excited to visit the other Ivy restaurants in London.

I recently dined at IVE Brasserie and was left very disappointed. It took an unacceptable amount of time—over 20 minutes—just for our first drink orders to be taken, when eventually delivered they were not what we ordered. Further drinks ordered for the main course were served alongside our desserts despite chasing for them during g the man course. The dessert, the crème brûlée was bland and tasteless. All this and it was far from busy…. To top it off, the entire establishment looked like it needed a good clean, detracting further from the dining experience, and certainly not a £100 a head one. I expected much more from a place in Soho and sadly won’t be returning.

Christmas cocktails were disappointing! Ran out of garnishes.

The food was very disappointing for the price

Great food and fantastic service, especially from our waitress Millie. Made a special occasion even more memorable, thank you!

Went for Sunday lunch a fortnight before Christmas - understandably, the place was extremely busy. Even accounting for that, though, it was a disappointing experience overall. The host was polite but not terribly welcoming - perhaps they were just a bit worn by the relentless crowd. Our waiter tried hard, but he forgot some items of our order (I appreciated he tried to display a high level of service in not writing anything down, but we were let down when he needed reminding of several items), and also forgot some basic items - taking away cutlery that was needed, not bringing milk/cream with tea, forgetting other items. Given how busy he was, we just felt a bit bad for him as I imagine he wanted to do his job well but could not on this occasion. He was also let down by the kitchen who made a mistake on the order, which resulted in one in our party not being served their meal till 20 minutes after everyone else's meals were served. Since it was near the festive season, we tolerated the deafening din of the very busy dining room - it might be best to visit at a less busy time. The art-decor inspired furnishings were really lovely and even the floor tiles were gorgeous - a luxe experience was clearly what they aimed for and were able to deliver visually. There was a singer whose set was amplified uncomfortably loudly - again no doubt because of the loud room; unfortunately, this just meant everybody was yelling to be heard over the singer's best efforts, so a lose-lose for everyone. Might be better not to have a 'live' act when there is already so much going on, though I appreciate that the restaurant was trying to offer an extra touch of hospitality. When it came to the food, it was a mixed bag. The Eggs Benedict had perfectly poached eggs paired with smoked ham (a tad salty, but to be expected and not a complaint, just an FYI) and the most divine chipped potatoes that were perfectly cooked and seasoned - very more-ish. The Arancini on offer was also a standout item we enjoyed very much; ditto the Zucchini Fritti. Scones were good but unremarkable - we had had it previously and thought they were better in the past; perhaps an uneven batch. The Sunday Roast, unfortunately, was indefensibly awful - meat was a bad cut that was poorly cooked; accompanying vegetables were completely tasteless; even the roast potatoes were a letdown - so this was very dire indeed and hugely confusing since it was Sunday! Overall, it's worth visiting this establishment on a less frantic day, we reckon, when you can enjoy the lovely ambiance and when the food and service are hopefully better (without the insane pressure of a holiday season crowd).

A true gem in the heart of London! Our group of four enjoyed a fantastic lunch, and we all agreed it was an exceptional experience. The food was delicious, beautifully presented, and served with impeccable timing. A special thank you to the staff for their outstanding hospitality and attention to detail – they truly made us feel special. The ambiance is vibrant and elegant, perfect for any occasion. Highly recommended, and we’ll definitely be back! A very wonderful experience at Ivy Soho branch! We were 4 people for lunch, and we all agreed that the experience was exceptional. The food was delicious, the presentation was wonderful, and the service was extremely professional. Special thanks to the crew for their exceptional hospitality and attention to the smallest details - honestly, they made us feel special. The atmosphere is elegant and lively, suitable for any occasion. I highly recommend it, and we will definitely come back again! Let me know if you’d like further adjustments!

Specifically asked the cloakroom if they could take care of my bouquet of flowers, they promised to take care of it then when I went to collect it they said they lost it. I was only there an hour. Unbelievable

SOHO... First course was fine. However the mince pies for dessert were a JOKE. Two mince pies each the size of a 10p coin. RIDICULOUS, Far better to remove them from your menu than serve such teeny mean little THINGS. Very very SAD end to a meal. (Especially if compared to an xmas meal I had two years ago in Maidenhead Ivy which was excellent and the large mince pies, complimentary.....) Add to this the acoustics in SOHO, which were so loud, myself and friends could not have a conversation. We will NOT be returning .

One of the worst experiences ever . Awful service, rude waiters,cold food ,super smelly and loud environment .Comparing to IVY in Canary Wharf , you guys are below 1 rating . I visited with my employees and such a shameful experience.

Really amazing food but quite pricey! Especially loved the venison tartare

Jordan was great with us, very attentive and kind

What should have been an enjoyable work Christmas meal at The Ivy Brasserie turned into a deeply disappointing experience. We had booked a table for seven, but were seated at one that only fit six. When we asked to move, we were told there was no availability, despite a nearby table for eight being empty. Later, we saw only six people seated there — it felt like we were being brushed off. We ordered a bottle of bubbles when they served our starters, starters were cleared and mains served and still no bottle. We asked a number of waiters and the bottle eventually turned up after mains were cleared away - bit too late and sat through a meal with no drink due to such poor service. Throughout the meal, not a single staff member checked if we were happy with our food or needed anything. It felt like we were invisible, with no attention given to our table. Our water glasses had a strange smell, and despite asking multiple times for replacements, it took far too long to get fresh ones. Again it was a case of flagging a waiter down to just be ignored anyway. What made it worse was watching the table next to us receive constant attention. Their glasses were regularly refilled, and the waitstaff seemed to check in with them constantly. We, on the other hand, were ignored. It felt unfair, and left us wondering if there was something deeper at play. After such poor service, we decided not to stay for dessert which was disappointing as everyone was looking forward to it. When we eventually spoke to the manager, we were met with an apology, but by then, it was too little, too late. The damage had already been done and it left the entire party completely disappointed with the Ivy chain and I've personally been to the Cambridge Ivy and never had a bad experience and equally Ivy Asia which has always been great. Sadly, we couldn’t shake the feeling of being treated differently. The service disparity between our table and others felt more than just poor management — it very clearly felt like racial discrimination (50% of our table were Indian). This was meant to be an enjoyable work celebration, unfortunately resulted in disappointment and a huge sense of discrimination. In short - if your of a white background, you'll probably have a great experience, but don't waste your time or money if you're of any other racial background. Ironic seeing as the majority of staff were not white themselves. Clearly they are trying to maintain a certain customer profile. It's a shame as the company paying for our meal are big on tips in restaurants so its unfortunate the staff profiled us so quickly. Won't be returning.

We arrived here 10 minutes before the slot I had booked. Sat us down and 20 minutes later I had to ask a member of your staff could we place an order. Once placed, the rest arrived in good time. However , we were hassled by the staff to leave the table, we had two courses and if they had been more attentive at the beginning we wouldn't have had to rush. So, this spoilt our experience and our expectations were not met. This was a disappointment and we certainly will not return. Nothing like our experience in your Norwich restaurant.

Wonderful venue & food was delicious. Has a great vibe & the cocktails were amazing. Book early to secure a table otherwise try your luck at the bar. Venue was super busy so we did flag wait staff a number of times for service. We definitely going again!