The Ivy Montpellier Brasserie Cheltenham in Cheltenham

Came for the afternoon tea to celebrate my grandmothers birthday and had such a lovely experience. The food and tea were amazing, but the service was what really stood out. Everyone was so friendly especially Adam, who made us laugh every time he came over! The birthday girl also received a free desert which was a lovely touch. The Cheltenham Ivy is my favourite of all the Ivy chains I have been to around the country.

Always a welcome smile and big hello, fabulous prawn and lobster cocktail currently available served to perfect.

Went to The Ivy for my birthday yesterday, absolutely amazing from start to finish. Food was excellent, also service, first class, atmosphere, buzzing, loved it. Gianfranco was my waiter, made my experience, he was really good. The birthday dessert was a masterpiece, thoroughly enjoyed it......

Nice decor and food has really improved 👍

Great food as always, good service and lovely atmosphere

Amazing food, amazing service, and beautiful inside, definitely fit for a special occasion.

Amazing! The food was definitely five stars. Beautiful Christmas decorations, amazing service, professionalism and the food , yum!!!

Great location, magnificent building, but with a slow and slightly unprofessional service. If you have a food intolerance, you are asked to scan and download a menu on your phone, with the menu intolerance details. However, no desert menu's appeared here. Pretty basic error really. Unusual, that the staff can't talk you through the menu, as in most other decent restaurants. A little disappointing, and we won't be going back again soon.

Love this place! it by far the best place to eat out in Cheltenham. I'm a picky eater but even i found some amazing food and loads of choice. Margaritas are very strong too

Beautiful surroundings, attentative, polite staff and delightful eggs benedict! What more could one ask for!

Went to The Ivy in Cheltenham for lunch to celebrate a Birthday - excellent and attentive staff, fantastic food and a good lunchtime atmosphere. Parked at Royal Well car park which is under 10 minutes walk. Would definitely recommend The Ivy based on my visit.

Wonderful evening. Fabulous food and excellent service (special thanks to Leah) Bar staff made a cocktail which didn’t feature on the menu… thank you. And an extra mention for the Snowman dessert. Look forward to coming back to the Ivy in 2025. Have a great Christmas.

First time at the Ivy in Montpellier. It was our anniversary, and tbh the seating was not comfortable and very close to the next table. When a member of staff came to take orders from the tables either side of us, you literally had their back in your face. It was our second choice of seating as the first was right in amongst the people traffic. So we asked to sit elsewhere. There were plenty of other seats as we were booked just after 6pm, but we were shown the next poor choice. Later I asked, could we have sat in the other empty seats or were they reserved. I was told nothing was reserved in that area for that time of night. My mind boggles to why you would not be offered a better table first. The food was good and we prefer quality over quantity. We didn't have a starter, though we thought we did when the main dish arrived. Felt like getting a take away on the way home. I have a business and like to give quality and service as well as recieve it. The Ivy was a bit of a let down from our point of view. Definitely not romantic but a good place for listening in on other people's conversation and being listened from others. Not what we wanted 😒

The ambience is great but a lot of the food was lukewarm. The real problem was that the person who booked the table by phone was made to pay £70 before he made the booking. That money was taken out of his account. When the bill came there was no £70 reduction - lot of palaver as the Ivy said that the money had not appeared as credited to the Ivy. Eventually they agreed to take the £70 off the bill. We all paid our share but were then left with working out the reimbursement for the person who booked. It was a birthday meal & this shenanigans spoilt it.

I'm really disappointed with the festive afternoon tea. The sandwiches were OK, nothing to write home about .. the cakes were dreadful. Tasteless and really nothing special. The nicest was probably the tiny mince pie. The staff were polite, but so busy it took a while to get their attention to get anything. Would I go back 🤔 .. NO Much better food in other lovely places in Cheltenham.

Really as expected. Professional service but could have been friendlier. Food was good without being exceptional. Every time I have had brunch in an Ivy (a few times) my eggs have always been overcooked. It was not busy, so lacked a bit of atmosphere

It is quite an experience to go to the Ivy but do not expect anything special in terms of the quality of cooking or ingredients. It's very average at best. Nor is it an innovative menu. A G&T will set you back £14 and it is served in a thick tumbler more akin to a vase than a glass with a thick slice of cucumber. The service is good and attentive without being intrusive.

Loved the whole experience of this place, would recommend 👌

The food was fine, general atmosphere was nice but we didn’t have a great experience with the service. Fortunately it was only one server but it ruined our experience nonetheless. We got to our table and as we were celebrating a birthday and a graduation we were opening a couple of presents and had a quick catch up once we sat down. We were sat down for about 5-10 mins and a server (who looked like a manager as she was dressed differently to the other servers) asked to take our drink orders. We asked if we could have a couple more minutes because we hadn’t had a chance to look at the drinks menu as we’re celebrating so have been opening presents etc. She then said ‘I can give you a couple more moments but we are busy so we do need your table back!’ They allow 2 hours for tables of 4 bearing in mind and we had only been there 10 minutes! Of course we only needed a couple of moments to decide and we were on schedule for the rest of the meal so we felt it was unnecessary to make this comment. Throughout the rest of the meal she was talking to the other servers, clearly about our table, which might have been nothing but we felt rushed and as if we were a burden for being there! We did mention this to staff who apologised and told us the table wasn’t actually booked after us and we could also sit at the bar if we wanted to stay longer. But after being made to feel unwelcome and a largely impersonal experience (the server did not acknowledge we were here celebrating) we were happy to leave.

Wow! Had a lovely meal here to celebrate our son's Graduation day. Great atmosphere, amazing food and wonderful service.

Beautiful building but it was cold and drafty. The afternoon tea was mostly nice but not wow for the £35 and a bit skimpy with the cream and jam. The eclair was not fresh but tasted a few days old.

Very very disappointed. Arrived with a pre paid voucher for two for afternoon tea. The Waitress greeting was lovely and the venue is nice. Shown to the table and asked if we would like a glass of water. I ordered a Pot of Coffee and my wife tea. Water was brought along with Tea Coffee and the cake and sandwich stand. The coffee was as i asked Black but was tepid in temperature and had obviously just a plain filter coffee which was bland. I drank it immediately in one as it was pretty cold. One tea bag in the pot and neither my wife or I offered anything else to drink and in fact we did not see the waitress again...? Until a waiter brought the bill. The food was all okay but having had lots it was for me average at best. Had better in a number of garden vcentres.. (To be fair it may have been just my taste. Literally when we finished we were pretty much presented with a bill? despite have a Paid for voucher? £5 for the water I had and a 12.5% service charge. I did say I was unhappy and the waiter frankly looked annoyed and spoke so the other table could hear so to save my wifes embarrassment I paid and left. I did write a email to the IVY but received no reply at all hence posting here and about to post on other review sites. I do visit other establishments and do not expect perfection but a fee of £86 for a couple of sandwiches a few cakes, a tepid bland coffee and a one tea bag pot of of tea is out rageous especially for poor service.

The food was incredible and the service was fantastic, not really much more to say in all honesty!

Very good, Gianfranco was a great host

We were so well looked after by Hannah who was amazing and a credit to you!

Dining at its finest! We enjoyed a fantastic meal at The Ivy Montpellier. I had heard glowing recommendations for their shepherd's pie before but had never tried it—this time I did, and I regret missing it on past visits. It was on another level! The service was exceptional as well. Our waitress, Hannah, was attentive and accommodating, especially with the kids. Nothing was too much trouble. We will definitely return! Thank you for creating such a special dining experience for us.

Great experience on our first visit here. We have been to several other Ivy's elsewhere. This was as nice as any. Very enjoyable experience. Lovely food. Not too expensive

Attentive staff, decadent decor in a stunning heritage building in the centre of a beautiful town

Beautiful surroundings and attentive staff. We had afternoon tea. The food was delicious and the presentation was lovely. My only niggle is that there wasn't enough savory (two finger sandwiches and a small brioche bun). The rest was cakes and scones. I feel another sandwich or two would have balanced it better. There were two scones each, one would have been sufficient. However, the cakes were not stodgy or sickly at all. As you'd expect, it's certainly not cheap, but well worth a visit as a treat.

Typically excellent Ivy food and service. We had the bombe dessert which was theatrical, impressive and delicious. Beautiful building. Not masses of space (table of 5).

We had an amazing meal. The service was fantastic we were served Freya and she was really attentive, sweet and a credit to the restaurant. I was watching the team and they all worked together like clockwork. It was our wedding anniversary and had a lovely anniversary plate. Will be recommending and looking to return soon!

Cheap pub grub food nothing special. Worst in montpellier by far

If they would answer the phone instead of having a recorded message or useless Bot and FAQ’s that don’t exist I’d be able to speak to some about my reservation !

The Ivy is a British local fine dining brand with British classic decor. Last night we tried the Autumn menu and the price was ok but it was a pity that the restaurant have spent energy on garnishing salad and deserts but neglected the most important MAIN COURSES. The steaks didn’t taste and look like from a fine dinning restaurant. And when we ordered the steak, the lady didn’t even asked us how would we like our steaks to be cooked to Medium rare or Medium or medium well which made it feel like order taking in a fast food restaurant. So in the end what we got for 3 steaks were 2 portion of medium cooked and 1 portion of well done cooked which were very unprofessional. We didn’t raise up the issue in restaurant cos we didn’t want to break our happy moments. But the steaks texture level and cooking level didn’t match with the fine dinning restaurants. The main service were good especially the receptionists were very nice and welcoming.

Overrated , pleasant but over priced and pushy waiters trying to get the next people on the table as time limited places and tables crammed in .

Had a fantastic lunch a few weeks ago. Joe and Carolyn made it wonderful. Thank you

Lovely beautiful restaurant with amazing food. The tables need to be further apart though, very packed in.

Quiet rainy early Tuesday evening, so atmosphere was quieter. Also an early supper, pre chelt lit festival. Food and wine, great as always. Such a beautiful restaurant, always consistent food at The Ivy, regardless of location.

Situated in an old bank building with a beautiful dome, this is a delightful dining experience. All dishes were perfection. I loved my Shepard's pie ! The chocolate bombe dessert is a sweet delight.

I've been to the Manchester ivy but Cheltenham has been even better. Far better

Great food great location great environment

Booked a private room. Can't really fault anything . Obviously high prices but good food and service

A special visit for our wedding anniversary. Staff are very attentive and friendly. Delicious food. Cosy and comfortable atmosphere.

Had a fabulous lunch today with many thanks to Joe, Carolyn, the reception and chefs. The menu for October is the best yet and highly recommended. ❤️🌟🌟🌟🌟🌟

We had a wonderful lunch at the Ivy in Cheltenham. The decor is great. Service very attentive and the food tasten great. Would be happy to come again.

When you have something to celebrate, where do you go? The Ivy of course! And when my two gorgeous friends and I have something to celebrate, there’s no stopping us, we definitely go to The Ivy! This place is one of the coolest restaurants in town and let’s be honest, it’s the kind of place where you feel elegant enough to wear sequins. Over the years some of the team has changed, which is as inevitable as my love for cake, and a HUGE credit to Keith and his team for maintaining the excellent standards that keep us coming back for more :) We were lucky enough to have Luke looking after us, he was super professional and attentive, and also brave enough to handle three loud women in the mood to celebrate! And then there was Francesco, who was so patient when it came time for a photo… Let’s just say he would have been perfect for a family portrait. A special shout out to Bogdan, who genuinely cares about creating a wonderful experience for all his guests. 👌The food was delicious, the atmosphere perfect with just the right amount of elegance, everything to make you feel like a star. So, thank you, Team Ivy, for making our celebration unforgettable! We also greatly appreciate your hospitality. We had a wonderful, wonderful time and I can safely say that if you want to celebrate something big or small, this is the place to go!

Unfortunately we have been placed at a very drafty table, although we have asked for a booth. The explanation was that these are reserved. But during our whole stay no one was placed at any of them. Additionally, we had to wait very long for our breakfast.

Amazing food service and atmosphere. Highly recommend for a nice night out or a special occasion

Service similar to any other restaurants, high tea, expected better for price, cucumber sandwiches soggy, scones not risen, other cakes really good, did not expect 15% on top. Must try harder

Slightly disappointed, our first and possibly last visit here after hearing nothing but good things. Food was good but never worth the amount we spent. Atmosphere was weird and not all that. Service was very good 👌 Shame 😞

This was our first visit here for a celebration lunch. There is a varied menu which includes options for gluten free, vegan and vegetarian. Our food was delicious complemented by the beautiful decor. Once upon a time this was a bank, there is a central circular bar and the domed ceiling is stunning.

Good food. Stopped by for some breakfast. Although the service was, strange, so to speak, with a lot more snobbishness than expected from an average British breakfast joint. The ambiance was nice, but the actual food was comparable to ANY British breakfast place you could find in the country. Prices were OK.

Excellent food and service. High quality steaks cooked to perfection. Drinks being overpriced is the only downside but still worthy of 5 stars.

Stunning. Took a friend for lunch, great atmosphere, busy and bustling, food was exceptional and the £19.17 menu is excellent. Great range of drinks, team knowledge, not much more you could want for a nice treat out for lunch or supper. Been several times and never disappoints :)

Excellent restaurant.....just a little bit special.

Went last night to the Brasserie at Cheltenham and my wife and I were very impressed. Will certainly go again.

Very attentive and friendly staff

The Ivy was a lovely experience, great food, service and environment. I also felt it was good value for money, well worth a visit!

1st time dining here, called on speck, table found no probs, fabulous main dining area

Great food,Great service Great place

Had high expectations going in. Interior is beautiful. Four of us had the fixed price menu. The chicken gnocchi was dry and overcooked; sauce was non-descriptive. My husband said the shepherd pie was tasty. All of us wanted the crab salad but it was unavailable. Entrees do not come with sides so need to buy as extra. In the end the fixed price is not much of a saving. Also, there is a surcharge for the steak as part of fixed price item. Very thin, beaten steak wasn't all that special, either. Servers (Hannah and another lady) were great, they did a fantastic job. Would I go back? Absolutely not, not good value for the money.

Stunning setting in an old Rotunda. Food was full of flavour and generous in portion size. Service was attentive and nothing was too much trouble. Welcoming and friendly staff. Would highly recommend.

Superb afternoon tea for a birthday celebration. Food was of an excellent quality, plentiful (we took some home in a box) and the service was first class. Combine this with the lovely decor and architecture and it’s perfect. Thanks.

Had a lovely birthday lunch at the Ivy with my partner. The service was amazing, the staff were very attentive but not in your face, and very friendly. The food was sublime. We are from the 1917 menu, which gave 2 courses for £19.17 and it was well worth that. The place is beautiful inside, with quirks, and they allowed me to sit and sketch which was very much appreciated.

Great service in a wonderful opulent space. The food was delicious. This cheeky birthday cake was also gratis 😎

I really liked this restaurant. Food was cooked well. The staff were perfect

Fantastic birthday meal and wonderful service from Zuzanna. The cocktails were excellent; I'd highly recommend the champagne mojito and the whiskey sour.

As always, amazing food, amazing service 👏

Great service from the moment we arrived ! Super food , we chose from the 1917 menu exceptional value indeed . Our server was brilliant and very attentive. Would highly recommend.

A regular for us, always good. Must pre-book as always busy. Last visit 04.08.24 with friends, great atmosphere, comfy booths, good cocktails, good food, good service. Happy customers.

Outstanding experience from booking, arrival to leaving. Staff are outstanding, ensuring your best experience. The little touches to enhance our experience by celebrating our birthdays were lovely. An unforgettable memory for us both, from dining, food, cocktails, and the time and courtesy shown by all staff to ensure our best and most memorable time. Thank you to the Ivy Team.

Food amazing staff efficient and attentive. We had a lovely evening and would definitely return.

We booked an afternoon tea at the Ivy following our marriage at the registry office in Cheltenham. The Ivy excelled in every way. The service was impeccable, the quality, variety and the presentation of the food was absolutely perfect…..one of the best afternoon teas I have had and all the guests loved every minute! The atmosphere and surroundings of the Ivy are beautiful… we will absolutely be back again. The Staff gave us a congratulations card and also a “ congratulations “ profiterole” to share which was a really lovely touch. Well done to The Ivy for making our day extra special.

Great place, lovely building, service always very good. Save room for pudding, they’re excellent.

Always very reliable food and service.

Afternoon tea for my 50th birthday. Absolutely amazing from start to finish. Food and service superb. Highly recommend

Lovely Staff and food! Rotunda Dining Room exquisite! Our waiter was impeccable and attentive absolutely loved the evening especially our anniversary cake!!

Very nice high end place with good quality food and service with a smile the decor on the inside is lovely to see with nice interior design and lovely centerpieces bar. The atmosphere is calm and relaxed with a flow of people in and out the restaurant. Such a lovely environment to spend time in with family and friends will be going again some time soon.

Lovely building, great staff, food ok.

Great location and delicious food. Loved the traditional Ivy dishes, especially the chocolate bomb dessert!

Upmarket dining experience. Waiter could of upsold a little as my dish came with no veg which had I known I would of ordered. Day menu is fair at just under £20 for 2 courses.

Fantastic restaurant with a great menu and the service was excellent. Enjoyed an anniversary meal with two lovely wines. The staff made us very welcome.

Great service great food will definitely being going back 👍

Well worth a visit! The cream tea was superb, the staff were lovely and the place was awesome.

Splendid art deco interior with good food and friendly staff!

£35 for a steak with no sides. And I had to send it back because it was badly cooked. When they brought it back they had just cooked it a little more, but it was bad quality. The mash side was tiny and almost cold. Absurdly expensive for a very underwhelming meal. Service was good and friendly. But the food is terrible.

Overpriced food and drink. We ordered calamari as a starter - there were 4 pieces fish in the dish. The ordered the burger as a safe bet for the main and it was tasteless. A glass of whispering angel at 17£ was the highlight !

5* food and service throughout our visit!

Had the twenty quid lunch menu - two courses. Amazing. The monkfish curry was to die for. I'm going back next week for sure! Very pleasantly surprised by the quality of the food. I always get concerned when great restaurants spin off other branches, but they have retained their integrity.

Beautiful environment and great staff. Good food in a lovely setting.

A friend and I recently went to The Ivy for breakfast! We both chose the full English breakfast! I must say I was disappointed with the streaky bacon - by its nature very fatty! Not something I would choose to eat - though in fairness it did say streaky bacon in the breakfast description! The baked beans were served in a small saucepan like pot - they were only just warm! We each had toast but only one pat of butter between us. When the bill arrived, we decided to split the cost and add a gratuity - we paid £60 for 2 breakfasts and 4 coffees in total! I later checked the bill only to then spot a service charge had been included! We paid a tip on top of this because we had not realised or been told a service charge had already been added! I think this is unacceptable - had we been made aware we would have asked for this charge to be removed, as is our right! In these times when restaurants are stuggling to keep trade and eating out is a treat for most, I felt that we were actually ‘robbed’! Finally, on using the rest room, there were no hand towels!! A minimum requirement and the restaurant wasn’t even busy! This was truly not a high end experience and not something we will repeat anytime soon!!!

I had the pleasure of dining at the Ivy today with my daughter & granddaughter after being gifted a voucher from my nephew for my 70th birthday this year, to say we were impressed is a understatement obviously being Fathers day they were busy but from the moment we walked in the staff and service was impeccable, I had roast beef which was the best Ive ever tasted, apology we didn't get any member of staffs names but we would have been hard pressed to pick a winner because they all knew exactly what to do and made us feel so welcome, Thank-you to everyone involved for such a wonderful experience you all made my birthday very special and our family day so memorable.......

Your in for a treat!!! The staff are super attentive, the décor is extraordinary, and the food was delicious...very well thought out and presented. Afternoon tea with my family could not have been nicer.

Beautiful setting and very good service. Love the old fashion way.

What a unique experience. Wonderful atrium. great food and service in a beautiful restaurant.

Good customer service and very professional. Great atmosphere and good food. 😋😋

Wonderful service, very quick and the featured cocktails were lovely. We dined in the bar area, and the decoration was beautiful! I wish the portion sizes were slightly bigger.

Please take my review as largely positive, but I'll explain the average rating. The scenery is grand and would be excellent for a special occasion, the service is attentive and the atmosphere is nice, However, we were seated in what I considered an awkward position near the kitchen door, so we continuously had orders and big trays speeding past my head. Being so close to where the staff created their transactions meant we were uncomfortably close and almost felt watched whilst eating (that is just a personal feeling). Normally being asked how everything is would be useful but the 7-8 times whilst eating was not necessary and I didn't want to be rude letting staff know they didn't have to worry about us so much. The food was very tasty ( I had the ivy burger, the chips were amazing), however the general value for money remains in question. I don't believe staff should ask customers for still or sparkling before we've even sat down, at £5 for 700ml I would have asked for tap water and I was driving so a 200ml bottle of coke for £4 (the unit measure was not stated) is again a big value concern. Also the optional tip felt more mandatory, whilst the staff were checking in a lot, it maybe felt that justified the discretionary tip... I'm not sure I would go back to the ivy in terms of value for money but it is a pleasant experience. If you are price conscious, try not to be like me and too afraid to ask before ordering. The staff might think less of you but then again it will show if the tip is really worth paying at the end. I hope that helps.

My sisters and I went for dinner on our final night in Cheltenham as part of our sister's hen weekend and had a fantastic evening. The service and food were excellent. Our server, Christian was really attentive without being intrusive and made sure that we had a great experience. Thanks very much to Ivy Cheltenham team!

Fabulous venue with stunning dome and cupola. Great service too 👍