Based on 2.194 opinions finded in 1 websites
Based on 2.194 opinions finded in 1 websites
Opinions
Service similar to any other restaurants, high tea, expected better for price, cucumber sandwiches soggy, scones not risen, other cakes really good, did not expect 15% on top. Must try harder
Susan Ford . 2024-09-19
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Slightly disappointed, our first and possibly last visit here after hearing nothing but good things. Food was good but never worth the amount we spent. Atmosphere was weird and not all that. Service was very good 👌 Shame 😞
Paul Southgate . 2024-09-16
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We are not experienced Indian food eaters. This experience was great. Many different flavours. Attentive staff. We had a great evening.
Wim Varwijk . 2024-09-16
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Good food. Stopped by for some breakfast. Although the service was, strange, so to speak, with a lot more snobbishness than expected from an average British breakfast joint. The ambiance was nice, but the actual food was comparable to ANY British breakfast place you could find in the country. Prices were OK.
Sagar Joglekar . 2024-09-13
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I have been many many times back to the ivy for drinks or meals, certainly a great improvement since my very first visit. Clean, happy place, great service, food and drinks.Food excellent a delight to dine, great decor, service, but personally l would re-train or sack the day manager, so many little things need addressing...water marks on the glasses, cutlery needs polishing, it's slipping but thankfully Aug, ' 19 the food is still good. A little heavy on the salt with food, ask for less use on the dishes. Ate again but many times since first visit, today, 2/11/21....steak tartar really good but on a personal touch, reduce the salt, leaves, the favours were great, the creme buellee was the best l had...excellent....great service, clean toilets too wonderful. Improved the size of the shepherds pie fantastic.. And another regular visit ...same great service.
Brian Forbes . 2024-09-13
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This was our first visit here for a celebration lunch. There is a varied menu which includes options for gluten free, vegan and vegetarian. Our food was delicious complemented by the beautiful decor. Once upon a time this was a bank, there is a central circular bar and the domed ceiling is stunning.
Anna Bradshaw . 2024-09-13
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Excellent food and service. High quality steaks cooked to perfection. Drinks being overpriced is the only downside but still worthy of 5 stars.
Ed . 2024-09-10
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Stunning. Took a friend for lunch, great atmosphere, busy and bustling, food was exceptional and the £19.17 menu is excellent. Great range of drinks, team knowledge, not much more you could want for a nice treat out for lunch or supper. Been several times and never disappoints :)
Christopher Shields . 2024-09-10
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Excellent restaurant.....just a little bit special.
Janine Fox . 2024-09-08
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Went last night to the Brasserie at Cheltenham and my wife and I were very impressed. Will certainly go again.
Kenneth Haines . 2024-09-05
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Very attentive and friendly staff
David Saull . 2024-09-04
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The Ivy was a lovely experience, great food, service and environment. I also felt it was good value for money, well worth a visit!
Steve McDermott . 2024-09-03
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1st time dining here, called on speck, table found no probs, fabulous main dining area
Susan Jones . 2024-09-01
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Great food,Great service Great place
Paul Gillum . 2024-09-01
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Had high expectations going in. Interior is beautiful. Four of us had the fixed price menu. The chicken gnocchi was dry and overcooked; sauce was non-descriptive. My husband said the shepherd pie was tasty. All of us wanted the crab salad but it was unavailable. Entrees do not come with sides so need to buy as extra. In the end the fixed price is not much of a saving. Also, there is a surcharge for the steak as part of fixed price item. Very thin, beaten steak wasn't all that special, either. Servers (Hannah and another lady) were great, they did a fantastic job. Would I go back? Absolutely not, not good value for the money.
M K . 2024-08-30
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Stunning setting in an old Rotunda. Food was full of flavour and generous in portion size. Service was attentive and nothing was too much trouble. Welcoming and friendly staff. Would highly recommend.
Kirsty Rands . 2024-08-30
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Superb afternoon tea for a birthday celebration. Food was of an excellent quality, plentiful (we took some home in a box) and the service was first class. Combine this with the lovely decor and architecture and it’s perfect. Thanks.
Martin C . 2024-08-29
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Had a lovely birthday lunch at the Ivy with my partner. The service was amazing, the staff were very attentive but not in your face, and very friendly. The food was sublime. We are from the 1917 menu, which gave 2 courses for £19.17 and it was well worth that. The place is beautiful inside, with quirks, and they allowed me to sit and sketch which was very much appreciated.
Annie White . 2024-08-26
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Great service in a wonderful opulent space. The food was delicious. This cheeky birthday cake was also gratis 😎
Dino Willox . 2024-08-24
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I really liked this restaurant. Food was cooked well. The staff were perfect
Jahan Khan . 2024-08-22
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Fantastic birthday meal and wonderful service from Zuzanna. The cocktails were excellent; I'd highly recommend the champagne mojito and the whiskey sour.
Martin Broadhurst . 2024-08-17
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As always, amazing food, amazing service 👏
Stefan . 2024-08-15
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Great service from the moment we arrived ! Super food , we chose from the 1917 menu exceptional value indeed . Our server was brilliant and very attentive. Would highly recommend.
karen wharton . 2024-08-13
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A regular for us, always good. Must pre-book as always busy. Last visit 04.08.24 with friends, great atmosphere, comfy booths, good cocktails, good food, good service. Happy customers.
Claire . 2024-08-07
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Outstanding experience from booking, arrival to leaving. Staff are outstanding, ensuring your best experience. The little touches to enhance our experience by celebrating our birthdays were lovely. An unforgettable memory for us both, from dining, food, cocktails, and the time and courtesy shown by all staff to ensure our best and most memorable time. Thank you to the Ivy Team.
Donna Bowen . 2024-08-06
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Food amazing staff efficient and attentive. We had a lovely evening and would definitely return.
Catherine Condon . 2024-08-04
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Great place, lovely building, service always very good. Save room for pudding, they’re excellent.
Lucy B . 2024-08-02
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We booked an afternoon tea at the Ivy following our marriage at the registry office in Cheltenham. The Ivy excelled in every way. The service was impeccable, the quality, variety and the presentation of the food was absolutely perfect…..one of the best afternoon teas I have had and all the guests loved every minute! The atmosphere and surroundings of the Ivy are beautiful… we will absolutely be back again. The Staff gave us a congratulations card and also a “ congratulations “ profiterole” to share which was a really lovely touch. Well done to The Ivy for making our day extra special.
Donja Martin . 2024-08-02
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Always very reliable food and service.
Rick Rutter . 2024-08-01
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Afternoon tea for my 50th birthday. Absolutely amazing from start to finish. Food and service superb. Highly recommend
Joanne Trigg . 2024-07-30
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Lovely Staff and food! Rotunda Dining Room exquisite! Our waiter was impeccable and attentive absolutely loved the evening especially our anniversary cake!!
Antoinette Moran . 2024-07-28
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Very nice high end place with good quality food and service with a smile the decor on the inside is lovely to see with nice interior design and lovely centerpieces bar. The atmosphere is calm and relaxed with a flow of people in and out the restaurant. Such a lovely environment to spend time in with family and friends will be going again some time soon.
Imogen Butler . 2024-07-23
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Lovely building, great staff, food ok.
eric ferraro . 2024-07-22
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Great location and delicious food. Loved the traditional Ivy dishes, especially the chocolate bomb dessert!
George Wilde . 2024-07-19
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Upmarket dining experience. Waiter could of upsold a little as my dish came with no veg which had I known I would of ordered. Day menu is fair at just under £20 for 2 courses.
Melanie wilkes . 2024-07-09
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Fantastic restaurant with a great menu and the service was excellent. Enjoyed an anniversary meal with two lovely wines. The staff made us very welcome.
Neil “Neilb” . 2024-07-09
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Great service great food will definitely being going back 👍
Darren L . 2024-07-07
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Well worth a visit! The cream tea was superb, the staff were lovely and the place was awesome.
Paul Taylor . 2024-07-06
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Splendid art deco interior with good food and friendly staff!
Alice D. Condrat . 2024-07-05
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£35 for a steak with no sides. And I had to send it back because it was badly cooked. When they brought it back they had just cooked it a little more, but it was bad quality. The mash side was tiny and almost cold. Absurdly expensive for a very underwhelming meal. Service was good and friendly. But the food is terrible.
Katie Thomas . 2024-06-30
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Overpriced food and drink. We ordered calamari as a starter - there were 4 pieces fish in the dish. The ordered the burger as a safe bet for the main and it was tasteless. A glass of whispering angel at 17£ was the highlight !
Gareth Ryan . 2024-06-29
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5* food and service throughout our visit!
Laura Lyons . 2024-06-26
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Had the twenty quid lunch menu - two courses. Amazing. The monkfish curry was to die for. I'm going back next week for sure! Very pleasantly surprised by the quality of the food. I always get concerned when great restaurants spin off other branches, but they have retained their integrity.
Emma Nicholson . 2024-06-21
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Beautiful environment and great staff. Good food in a lovely setting.
Alicia McKilligan . 2024-06-18
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A friend and I recently went to The Ivy for breakfast! We both chose the full English breakfast! I must say I was disappointed with the streaky bacon - by its nature very fatty! Not something I would choose to eat - though in fairness it did say streaky bacon in the breakfast description! The baked beans were served in a small saucepan like pot - they were only just warm! We each had toast but only one pat of butter between us. When the bill arrived, we decided to split the cost and add a gratuity - we paid £60 for 2 breakfasts and 4 coffees in total! I later checked the bill only to then spot a service charge had been included! We paid a tip on top of this because we had not realised or been told a service charge had already been added! I think this is unacceptable - had we been made aware we would have asked for this charge to be removed, as is our right! In these times when restaurants are stuggling to keep trade and eating out is a treat for most, I felt that we were actually ‘robbed’! Finally, on using the rest room, there were no hand towels!! A minimum requirement and the restaurant wasn’t even busy! This was truly not a high end experience and not something we will repeat anytime soon!!!
Tina Jones . 2024-06-17
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Your in for a treat!!! The staff are super attentive, the décor is extraordinary, and the food was delicious...very well thought out and presented. Afternoon tea with my family could not have been nicer.
Ivan Phillips . 2024-06-16
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I had the pleasure of dining at the Ivy today with my daughter & granddaughter after being gifted a voucher from my nephew for my 70th birthday this year, to say we were impressed is a understatement obviously being Fathers day they were busy but from the moment we walked in the staff and service was impeccable, I had roast beef which was the best Ive ever tasted, apology we didn't get any member of staffs names but we would have been hard pressed to pick a winner because they all knew exactly what to do and made us feel so welcome, Thank-you to everyone involved for such a wonderful experience you all made my birthday very special and our family day so memorable.......
Pat Hutchinson . 2024-06-16
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Beautiful setting and very good service. Love the old fashion way.
B Urquhart . 2024-06-13
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Good customer service and very professional. Great atmosphere and good food. 😋😋
Oliver Dibble . 2024-06-10
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What a unique experience. Wonderful atrium. great food and service in a beautiful restaurant.
Eric Burford . 2024-06-10
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Wonderful service, very quick and the featured cocktails were lovely. We dined in the bar area, and the decoration was beautiful! I wish the portion sizes were slightly bigger.
hhy t . 2024-06-05
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Please take my review as largely positive, but I'll explain the average rating. The scenery is grand and would be excellent for a special occasion, the service is attentive and the atmosphere is nice, However, we were seated in what I considered an awkward position near the kitchen door, so we continuously had orders and big trays speeding past my head. Being so close to where the staff created their transactions meant we were uncomfortably close and almost felt watched whilst eating (that is just a personal feeling). Normally being asked how everything is would be useful but the 7-8 times whilst eating was not necessary and I didn't want to be rude letting staff know they didn't have to worry about us so much. The food was very tasty ( I had the ivy burger, the chips were amazing), however the general value for money remains in question. I don't believe staff should ask customers for still or sparkling before we've even sat down, at £5 for 700ml I would have asked for tap water and I was driving so a 200ml bottle of coke for £4 (the unit measure was not stated) is again a big value concern. Also the optional tip felt more mandatory, whilst the staff were checking in a lot, it maybe felt that justified the discretionary tip... I'm not sure I would go back to the ivy in terms of value for money but it is a pleasant experience. If you are price conscious, try not to be like me and too afraid to ask before ordering. The staff might think less of you but then again it will show if the tip is really worth paying at the end. I hope that helps.
Moses Adeyinka . 2024-06-03
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My sisters and I went for dinner on our final night in Cheltenham as part of our sister's hen weekend and had a fantastic evening. The service and food were excellent. Our server, Christian was really attentive without being intrusive and made sure that we had a great experience. Thanks very much to Ivy Cheltenham team!
Colleen Chandler . 2024-06-02
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Fabulous venue with stunning dome and cupola. Great service too 👍
Derek Cowie . 2024-05-29
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Good food in an amazing place (beautiful interior)
Walid Gabriel Tavares Taoufiq . 2024-05-25
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Very good evening professional staff food was good and atmosphere was perfect restaurant full but able to hear each other It was not cheap £74 each for 3 courses and drinks
nicolas slama . 2024-05-21
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The Ivy Montpellier Brasserie is a chic restaurant in the heart of Cheltenham. Upon entering you're brought back to somewhat the golden era of the 20s in what seems to be a converted bank building. The staff is lovely, quick to serve and ready to help. The food (as with other ivy restaurants) is delicious. Definitely recommend to go there when you're in the area!
Patrick . 2024-05-14
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Breakfast with hubby on a Saturday morning. Lovely from the food to the staff.
Diana Roche . 2024-05-14
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Never fails to deliver excellence
Annette Harrison . 2024-05-11
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Lovely place. Used to be a bank - their kitchen is in the old safe. Vault door still in place!!
pete fletcher . 2024-05-10
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Popped in for lunch. The 1917 menu is real value for money, lovely.
Peter . 2024-05-09
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Amazing time celebrating a big birthday.
Tracey Felton . 2024-05-08
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I had breakfast at the Ivy yesterday with my husband and friends and in the past have eaten in your restaurants in Bristol and Bath enjoyably so. Breakfast was mostly excellent apart from paying over £3 for one extra grilled tomato and I would have thought that at your level you could provide a decent pot of tea with a good leaf tea and the tea pot was small and I had to ask for extra water and thus with only a lonely tea bag for company further tea was weak. You may not think this matters but for a committed tea drinker it was disappointing. If there is another occasion I will ask for a bigger pot and bring an extra good quality Assam tea bag. Otherwise we loved the colourful jackets on your staff who were all helpful and the Cheltenham decor is exceptional.
Jane Luxford . 2024-05-06
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Exquisite location and wonderful service. I had high expectations about the food, the pancakes were nothing special tho. Also the cappuccino 5/10. As Italian, I value the food, the location should be an extra.
Merges R. . 2024-05-06
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Food was OK, nothing amazing tbh. £227 for 4 people and a £25 service charge. I won't be back!
M S . 2024-05-05
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Always a great experience at the Ivy ,staff is very nice and friendly will go again and again
Dee Kay . 2024-05-04
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Great menu, fantastic service and in an amazing building. The company was pretty good too!
Andrew Careswell . 2024-05-03
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Love this place, service a bit slower than usual as very busy but it was excellent and waited a while for food which was delish, I'd give it 5 stars every time usually
Adrienne Shepherd . 2024-05-03
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Wonderful atmosphere for special occasion. Diverse options for main dish and all those was tempting! Looking forward to visit again 😀
Jihong Min . 2024-05-02
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Popped in for Breakfast, always good service, great surroundings etc BUT will never eat breakfast here again. Awful, I haven’t eaten a worse breakfast in Cheltenham, and I’ve never paid as much. Cheap sausages, rubbery black pudding, measly overdone mushroom (looked very sorry for itself) and tough bacon. Come on guys, this is the Ivy, not the Greasy Spoon.
dan foster . 2024-05-01
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Myself and 2 friends had lunch at The Ivy to celebrate a 90th birthday. We had a warm welcome. The service was excellent and the food delicious. It was a wonderful experience and we will definitely return. Thank you so much for making my friends special day great..She was so happy to be treated with care And consideration..
Heather Duffin . 2024-04-30
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We were there to celebrate our wedding anniversary- an all round fine celebration with great food, drinks and service with wonderful staff. Fine intimate atmosphere with very attentive staff. Lola our waitress was brilliant. Thank you for the kind anniversary gift.
Gunalan Roland . 2024-04-29
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Very mediocre food, though at least the prices are reasonable. Our waitress was downright rude. The setting is quite nice though
Martin Graf . 2024-04-27
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I ate early and on my own - and had place almost to myself (hence atmosphere wasn’t great) but you can’t beat an Ivy
David Richardson . 2024-04-26
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Great spot for a birthday brunch. Excellent service and perfect eggs royale.
Julie Newton . 2024-04-26
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Really lovely meal as a birthday celebration. Excellent service and delicious food.
Muriel James . 2024-04-22
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Nice enough, however small portions
Paul F . 2024-04-15
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We ate at the restaurant at 7.30 on the 12/04/2024. Very pleasant staff, and made to feel welcome, the venue is beautiful. It was a treat for my wife's birthday, unfortunately we were disappointed in food we received, due to it not being warm enough, and my wife's Mexican chicken, my wife's chicken seemed to be under cooked, and had grisdle and bone in it. We are people that do not like to complain and make a scene, but thought we needed to mention it. We decided not to have desert, and paid the bill, and made our way home. Kind regards. Clive Powell.
Clive Powell . 2024-04-13
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Fabulous venue, superb food and service
Steve Neighbour . 2024-04-06
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Loved our first visit to The Ivy in Cheltenham ,The Cheltenham Races had just finished, so the staff were saying how busy they had been,but still were very upbeat and friendly 😀 loved the decor and the Service was fantastic, the atmosphere was amazing, we were celebrating 🍾 an anniversary and a birthday in the family and were made to feel very welcome by all the staff who attended to us ,will defo be visiting again.
Amanda War of . 2024-04-04
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Last time visited 5 years ago and really enjoyed it, visited again yesterday for a breakfast treat and wow it is still an amazing place to dine. Staff are all so welcoming and friendly, the building itself is just so beautiful and the food second to none! I had the eggs benedict and my partner had the buttermilk pancakes, both meals were delicious. I highly recommend it for a nice luxurious treat. 👌👌👌👌👌
Phil Morgan . 2024-04-03
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Only had coffee but lovely decor, great service and great location.
Lucy Thompson . 2024-03-29
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After races meal with friends. Lovely food and surroundings
David Williamson . 2024-03-28
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Lovely evening at the Ivy. Food was delicious and great ambience. Sian, our host, was lovely and welcoming.
Harrie Mike . 2024-03-27
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It was OK, but tbh it was overrated. I've had better meals. Defo is not worth the price.
Daniel Farrow . 2024-03-27
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Lovely experience and food as usual from the Ivy .
Tracey Guest . 2024-03-27
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Beautiful restaurant with good food, but very expensive.
Tom Boag . 2024-03-26
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Excellent food and service, beautiful dining room.
Andy . 2024-03-24
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Highly recommended. Sian our waitress was lovely. Service always top notch here.
chris sedgwick . 2024-03-24
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Lovely ambience and service but not all food offering was top standard. Good scones and sandwiches.
Alan Purnell . 2024-03-23
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The scones were below average. And the clotted cream was terrible. It was a thick ball and could barely spread on the scone. Was such a let down. Especially for the price
dlsrk . 2024-03-22
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This was so disappointing. We asked for decaf coffee, it wasn’t - we both spent the day vibrating and feeling sick from the coffee. The Bircher muesli was inedible, it was so sweet, I had to ask for a replacement - I asked for poached eggs on toast, they arrived with no butter on the toast, just dry cold toast, and no cutlery. We asked for toast and jam - we received cold toast in a rack, no plates, cutlery or jams and butter and had to wait ten minutes for some. The waitress appeared entirely disengaged and didn’t apologise or seem to take in any of what we said or asked for. Upon receiving the bill we asked for the service to be removed, they did so but again with no apology or enquiry as to why, it was as though it were customary to ask for it to be taken off! Such a pity as it’s a beautiful location and has the potential to be lovely. Really bad experience.
Kate Hatton . 2024-03-22
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Thank you to Sian, who was both friendly and knowledgeable!
Andrew Pennington . 2024-03-20
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I took my mum here for her birthday. The pancakes for breakfast were delicious. The service was great we can’t wait to go back.
Jade Breeze . 2024-03-19
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Food was delicious, service just right and friendly. Lovely atmosphere and decor. Will definitely be back.
Kim Owston . 2024-03-18
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Lovely food and decor. A little cold inside but service was good.
Hayley Cope . 2024-03-18
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My son paid £60 for a breakfast for 2 for my husband for his birthday what a disappointment there set breakfast is £15.95 per person and the only extra we got was a tea and coffee so where is all the extra money going what a rip off Said fruit juice on arrival i had to ask for it after 20 mins forgot to put mushrooms on my plate grilled tomato was straight from fridge waitress was not bothering to look after us as you would expect the knives did not cut anything properly You are sat so close to other people not a good experience wont be going back the worst Ivy we have been to we have more vouchers for the Ivy but will not be using them at Cheltenham
Tracey Kerr . 2024-03-11
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The decoration and ambience were fantastic, creating a pleasant atmosphere. The food was generally very good, with my standout being the exceptional 5⭐ duck liver parfait. However, some dishes fell short – the Shepherd's pie was alright but lacked veggies, and the portion seemed minimal. The monkfish and prawn curry, accompanied by jasmine rice, fared better. While the overall experience was good, the service was average, and the prices felt a bit steep for what was offered.
Kerry Jones . 2024-03-11
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Wow. Absolutely fantastic. Food was amazing staff lovely and even got a rose for mothers day thank you the Ivy will definitely be coming back 😊
Allison Dougall . 2024-03-10
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Went for our anniversary last august we had the steak and of cause the famous bomb which is the reason we go to the ivy restaurants I must say we enjoyed Cheltenham the best .
Phyllis Lewis . 2024-03-10
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346 Opinions
Very good still, even though it lost the number3 brand. Same chef, same team, just no Phil. New menus, theme nights and a great wine list. Beer/ale selection can be a little up and down, but they alw
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