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4.4

Based on 3.246 opinions finded in 1 websites

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Nº 1860 in 7028 in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..steakeggsfishchocolatebeautiful
Score
OpinionsNoteGoogle3.2464.4

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Thank you Sakin and Manuf for wonderful service at our group event. We were a large gathering but you were kind and efficient at all times. Our family had a lovely time and special thanks to the chefs who cooked a delicious 3 course meal. Thank you all 👏👏

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N B . 2024-09-30

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Amazing evening, helpful and polite team. Big shout out to Sakin & Nick for their service all night. Thank you!

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Mocle Hed . 2024-09-29

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My waiter was holly and she was extremely upbeat and positive and had a smile on her face the whole time. She was lovely the service was fast and was enjoyable

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Tyreece Andrews . 2024-09-29

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Went here for a quick lunch today with a friend. The food was….odd. The zucchini frittis and accompanying sauce were very strange, the sourdough was flavourless and came with my pet hate - cold, rock hard butter taken directly from the fridge, and there was something missing from the Shepherd’s pie as well, although I can’t put my finger on it. I didn’t really enjoy any of it. The set menu has a section ‘for the table’ which is chargeable. In fairness the prices are on there, we missed them, but they weren’t pointed out by the server despite my saying we were ordering from the set menu. We ended up paying full price as a result. The server was very polite but he spoke so quietly and stood so far away from the table that we could barely hear a word he was saying. I asked that the bread and frittis were served whilst we waited for the main to be cooked - I went so far as to say don’t wait to call the mains away - but this wasn’t picked up on, so we ended up running over when it was supposed to be a quick lunch so my friend could get back to work. Staff were all welcoming and smily, however. Very noisy downstairs but the private dining room where we were seated upstairs had a nice ambiance, although the loo roll holder in one of the ladies bathroom stalls was broken off. Overall, underwhelming and I don’t think I’ll be back. I had a lovely meal at The Ivy in Tunbridge Wells a few months ago so I was surprised to have such a disappointing experience at this location.

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L Taylor . 2024-09-27

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Lovely food, great atmosphere, very nice service by Jessica

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Chris R . 2024-09-26

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Delicious food and amazing service thanks to Anca! Much appreciated 😊

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Kita C . 2024-09-24

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Love The Ivy and this experience was no different. Perfect service, delicious food. 100% recommend

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Becca Jelley . 2024-09-24

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I had the pleasure of dining at The Ivy, where Kymani provided an exceptional experience from start to finish. The three-course meal was nothing short of outstanding. Kymani’s warm welcome set the perfect tone for the evening, and their attentive yet unobtrusive service truly enhanced the entire meal.

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Isobel Harami . 2024-09-23

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The food was amazing has very nice scenery and the staff where very helpful especially the waitress Kymani

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Busy . 2024-09-23

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Kymani was a fantastic server ! The food was great and the service was amazing! I will be back

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S Oswald . 2024-09-23

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I recently had a private dinner in the private room at Ivy City Garden, and the experience was wonderful. The ambience was lovely, and the food was excellent. The waiters were attentive, frequently topping up our wine glasses, which was much appreciated. However, it did take almost 10 minutes to receive a glass of orange juice, which was a bit disappointing. Overall, it was a great evening, and I would recommend it for a special occasion.

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Miss Masih . 2024-09-21

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Held an event at The Ivy, City Garden and the experience was 5 star from start to finish. The staff were exceptional, incredibly friendly and accommodating. Food was outstanding and the whole event ran perfectly. So many compliments from those who attended, I would definitely look to use again as a venue for future events.

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Angela L . 2024-09-19

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Eve our waitress was amazing. @ Ivy City Garden

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Abbie mccann . 2024-09-19

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Amazing to be served by Anca!!! Wonderful dinner and great place for a celebration

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Pin Yu Huang . 2024-09-19

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Absolutely loved this place!! Food was incredible and reasonably priced. The decor is beautiful 😍 can't wait to go back!

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Rebecca Balls . 2024-09-18

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English breakfast: black pudding was to hard, the rest was very good. Ask for a portion of chips, it took a while, as they were not yet open for lunch, but chips were amazing, as usual.

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Luis Castro Da Silva . 2024-09-17

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Was a little lacklustre compared to other ivy's but still a lovely place

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Carole Malson . 2024-09-15

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Great food, but the highlight was staff - Farzana was very helpful, and efficient!

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T K . 2024-09-14

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Come here for a birthday with my friends and we had the most amazing evening!The food was delicious and the waitress (Anca)was so friendly and accomodating.It's such a beautiful restaurant with great vibes!

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Razvan Gabriel Varciu . 2024-09-14

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Last week we had a dinner in the garden room. It was absolutely fabulous. Me and my family enjoyed a lot. Food was delicious specially the shepherd's pie. Mohammad he is the superstar. Service was brilliant. We are going to come again. Cheers 🍹🍷

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Edward Martin . 2024-09-13

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The food is ok, service is not good at all. BE AWARE, the waiter confirmed “Our dinning counter is same as Bar, means sitting by the bar”

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Daniel Sun . 2024-09-13

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Jessica was the best! She was so attentive and ambience was great!

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Shim Patel . 2024-09-12

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Great food and amazing service from Jessica. She really looked after us at a corporate dinner.

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Serena Read . 2024-09-11

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Tasty food. Good value. Attentive staff. Enjoyable visit.

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Angie FG . 2024-09-10

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We were waited on by MD Hassan. He was attentive, friendly and knowledgable.The food was delicious and reasonably priced. You must try the Sticky Toffee Pudding!

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Katie Woods . 2024-09-09

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Good Ivy excels with attentive service and a cozy atmosphere. Yakshu, the bartender, elevates the experience with his skillful and friendly service, making every drink a delight.

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Luvekumar Patel . 2024-09-08

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Sakin and Maruf were brilliant and very attentive, the air con was very slow to come on which was a shame but we had a fab experience!

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Grace Carey . 2024-09-07

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It was all very good, nice place

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Marisol Moraila . 2024-09-07

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Took my partner for his birthday. Great experience, lovely atmosphere. Food was amazing and the waitress with the dark hair went above and beyond to make sure we had a great experience. (Sorry I forgot her name)

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Vivian Dang . 2024-09-01

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We came here for my sisters 20th Birthday. It was great service and amazing atmosphere. We had the Sunday Steak deal which was exceptional! We wanted to write this review specifically for our waiter Nick, his hospitality was amazing and he made our experience great. Thank you Nick!

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Alannah Hoey . 2024-09-01

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Hwe had a lovely late lunch here after a show. It's a really good venue that feels upmarket while prices were reasonable for the standard of dining. A comfortable and relaxed experience. Very welcoming and professional staff.

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Pauline North . 2024-08-31

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Tried cod and pie. Food was so delicious. Great service by md hasan. Nice ambience. Came with friends. They love it.

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asifuj jaman . 2024-08-30

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Good Ivy offers excellent service and a comfortable setting. Yakshu, the bartender, shines with his expert drink-making and personalized attention."

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Jiken Patel . 2024-08-30

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Loved my experience there. Food is really delicious. Highly recommended. I really loved the guy Yaksu who was very friendly and made my day. Cheers to Yaksu.

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Talha Carmatec . 2024-08-30

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Decent place with decent food and a nice wine list. Good place for a date or a business lunch. They sadly manage to ruin it with their Ivy app where they don’t give you what they promise you

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Mic . 2024-08-30

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Sat down at 9am, no breakfast until 10am. Ordered our drinks about 4 times. Not great

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fred Kelleher . 2024-08-29

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Amazing food and service. Md Hasan was great. He was attentive and always looking after us. Come back again. Highly recommended.

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Bristy Akter . 2024-08-29

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Md Hasan was of great service and we are looking forward to our next visit here.

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Ishrat Newaz . 2024-08-29

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Hasan was our server, he was amazing!!!

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Samara Taylor . 2024-08-29

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Very cool ambience but very average food that is absolutely not worth the price. I had a 40 pound steak here that was barely visible with a magnifying glass and was extremely poorly cooked, actually beneath the dignity of such a high-priced shop. Seems to me to be a 'see and be seen' place, mostly attended by guests who don't seem to care about money. Stylish is definitely different overall. I wouldn't go there again.

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Bored Ben . 2024-08-25

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Came here for my boyfriend’s birthday and had a really lovely evening. The food was really good and came really quickly. MD Hasan served us, he was very polite, helpful and friendly. Will definitely be returning.

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Poppy Bobbett . 2024-08-24

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Stunning atmosphere and the food was good also, the service from Hasan topped it off

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Lauren Grieveson . 2024-08-24

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Do not go to this ‘restaurant’!! So many non chain restaurants trump this ivy, food is way below average but you pay triple for it! Meat tastes frozen and comes lukewarm. Service is also so poor, we’ve never ever had worst service than here and we have dined in 100s of places! The waitress ‘Lily’ was moody, chewing gum and left us feeling shocked at her awful manner and feeling like we had done something to upset her in a previous life . For a ‘top market’ restaurant nothing reflects this. We would have had better food and service in Nando’s or even Toby carvery!! They also failed to clean up tables which people had left for over 30mins so food was left exposed and stewing for ages!! Avoid at all cost!

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Natalie Bell . 2024-08-24

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First time here, unfortunately the last😕 I have dined here today 24/8, and unfortunately, it was an experience I wouldn't want to repeat. The food wasn’t bad but also there was nothing great about it other than a really nice hollandaise sauce, a great glass of malbec and tasty chips with truffles and parmesan. However, the biggest letdown was the service. It was practically invisible. Our plates sat on the table long after we finished eating, with the manager or supervisor walking past multiple times, glancing at them but doing nothing. Not once did anyone come by to check if we enjoyed our food or even ask if we wanted another drink. It felt like we were completely forgotten. For a restaurant that appears to pride itself on quality, this was a disheartening experience. With such lackluster food and inattentive service, it’s hard to find a reason to return. I hope they address these issues soon, as the current state of affairs leaves much to be desired.

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Kamil Hadała . 2024-08-24

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Lovely venue, atmosphere and food here, great for any occasion and age group (we were a table of six people, aged 3 to 80). A special mention to our server, Anca, who was brilliant and couldn’t have done more for us 😊

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Anna Sims . 2024-08-23

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We waited a long time for service. I asked 3 times for the bill. We were in there for an hour and a half which I thought would be plenty of time for the booking before going to the theatre but we only managed to get one course in before having to leave. The food was good but there isn’t much variety for vegan mains. They’ve had the same 2 vegan options on the menue for over a year now.

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kay perry . 2024-08-23

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Elaisa was the greatest waitress and so so funny! Great evening. Brilliant food and service. Highly recommend x

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Rebecca King . 2024-08-22

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Eliassa, was an attentive and helpful waitress and the food was amazing

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Alan Hunnable . 2024-08-22

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We had late breakfast and enjoyed the special breakfast including a berry or green smoothie, croissants and reduced English breakfast for a great price/value The flowery atmosphere was stunning!

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Peter Wastl . 2024-08-21

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Very efficient service. Great food and atmosphere. Very reasonably priced.

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esther penn . 2024-08-21

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The food is nice but the service needs improvement - there was a disconnect in communication between staff which meant our food did not arrive all together and our drinks were missed / delayed a few times. Nice enough and pleasant environment but a few significant areas for improvement - they weren't at fullest capacity at that stage either!!

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D W . 2024-08-21

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I have visited The Ivy City many times before. Waited more than 20 minutes for our first pre food drinks to arrive. Food then arrived same time. Waiting staff were avoiding our ‘eye’ Batter on the fish (fish and chips) was soggy. 5 deserts ordered only 4 arrived then waited another 20 minutes for the forgotten one to arrive. One member of staff was rude and gave us ‘attitude’ when I asked where our drinks were? We were taking our early mum out for a nice day and she was feeling very uncomfortable. She didn’t want a ‘fuss’ so we ended up paying the 13.5% service charge to not make our mum feel uncomfortable any more than she already was. This morning I am so disappointed that we didn’t ask for the service charge to be taken off! Overall it was a disastrous and stressful experience for all 5 of us. Not happy at all. Would not recommend.

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Claire Blue . 2024-08-20

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We came dressed in amazing clothes and we were welcomed with enormous kindness and respect. In addition to being delicious, the staff was lovely. The place is splendid. We definitely recommend!

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Christelle Alliot . 2024-08-19

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We so enjoyed the time with the very nice service and food. Especially Hassan who gave us a very nice and lovely birthday celebrating memory. Thanks so much for everything.

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Jane Hamblin . 2024-08-19

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MD Hassan was very attentive. Great food and atmosphere

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Katie Lavender . 2024-08-17

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Fab evening ' food 1917 menu was sensational- we remember the original fruit with white chocolate ( without yogurt) so v nostalgic Service amazing especially Jay who added extra layer of service ! Can't wait to return to experience this great restaurant atmosphere- see you soon !

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Barbara Connelly . 2024-08-09

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Always a favourite place to visit and didn't disappoint!!

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Davina Andrew . 2024-08-08

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Went on sun 3/8 for a birthday .was completely ruined by very poor food quality. 1 Sunday roast had freezing cold Yorkshire pudding. 3 roasts had veg that was hot at one end and cold at the other.1 dessert did not arrive. 1cup of tea arrived with no water in the pot. Senior staff did not give any reason for the poor food quality. This just leads me to believe that their meals come in frozen and are popped in the microwave.Its a shame really because waitress was really lovely. I have eaten at several other ivy restaurants around the country and have really enjoyed the experience. Sadly never again .

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darren cloke . 2024-08-05

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The food and service was excellent but the restaurant was really loud and noisy.

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Karen Pelin Astley . 2024-08-04

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Fish and chips with mushy peas!

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Cynthia Forde . 2024-08-03

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Amazing atmosphere! MD Hassan provided a great service. Very pleased with experience at the Ivy.

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Ana De Sanctis . 2024-08-02

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MD Hassan was amazing! Very patient in explaining us the plates and bringing out orders the way we wanted. Very satisfied with the services

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Priscilla Bruno . 2024-08-02

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Fantastic service by Md Hasan with great food

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Matthew James . 2024-08-01

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Wonderful decor and location. Positive sadly finish there. Food allergies expressed up front, no adaption or attempt to help .. was given one choice of main; no sides… the chips are cooked along with many other glutenous items (unlike most we’ll know venues now) … had a small piece of fish, no sides… and was violently ill so that was contaminated and I wasn’t advised. Won’t go back. Expensive mistake.

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Nese Suleyman Caganaga . 2024-08-01

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They have a stake in a set menu, it should have a warning that it is not edible. The taste is so bad and when I complained to two waitresses, they could not care less.

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crojara Jarava . 2024-08-01

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MD Hassan served us today and was very attentive. We love The Ivy and today was a lovely meal.

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Mandaleigh Studios . 2024-08-01

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First time visiting here, but I have visited Ivy restaurants before and had a great experience. This visit was exceptionally poor. The service was incredibly slow despite the restaurant being almost completely empty. We had to ask about ordering and the bill several times. I asked for a vegan breakfast and was met with a blank stare. The staff member said they would ask their manager and chef. They never came back. Breakfast, which was billed at £15, came and consisted of two tomatoes cut in half, an avocado and a pot of beans. I asked whether the mushrooms or hash browns were vegan. Again, they went away to ask. They came back with a plate of more tomatoes, hash browns, and two mushrooms. I was then told the hash browns contained a dairy product. The food was not seasoned in any way and was lacking any flavour. They clearly don't have training on allergies or take it seriously. It's not worth taking the risk. Highly recommend avoiding.

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Giles CG . 2024-08-01

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Hasam has been lovely. Food was lovely and service as well

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Vivian Perez Rodriguez . 2024-08-01

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Well served by Md Hassan. Always love to dine in Ivy venues. Friendly staff and good food. Hassan was always for us. Perfect recommendations for drinks and food. Nice place. Welcoming faces.

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Most Viral . 2024-07-31

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Wow what a beautiful place.The food was great and the cocktails were amazing.The service was very polite and also special thanks to Jessika because she was very nice and funny.I will come back for sure.

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Jason Katopis . 2024-07-31

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Wow!! Beautiful!! The foods are 5 out of 5. I went to a party with my family and friends. Super friendly service from Musfiqur. We enjoyed the whole evening with drinks and food.

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Momtaz Begum . 2024-07-31

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Lovely food! MD Hassan was 10/10 service

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Matt Williams . 2024-07-31

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We had a wonderful time for my dad's 60th birthday. Lovely food and drinks. Service was amazing, our waitress Jessica couldn't do any more for us!

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Megan Joseph . 2024-07-31

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Beautiful, This restaurant looks just beautiful. We had an wonderful evening, special thanks to Musfiqur for his friendly service, thanks a lot. Food was tasty 😋

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Anik Hossain . 2024-07-31

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Md Hassan is too good by service. He has done a great job. Food was delicious. Loved to dine in here.

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M . 2024-07-31

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What a wonderful birthday lunch for me and my good friend. What brilliant service we had from the beautiful Farzana who looked after us in such a lovely and attentive way. Our food was part of the £19.17 lunch menu and with cocktails, sides, a bottle of wine did take it closer to £150 but it was a special occasion. The food was very well presented and it tasted fantastic. The place was heaving for a Tuesday lunchtime and it was great to see it fully operational. As a nice little touch we were brought a celebratory dessert.

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Dave Richards . 2024-07-31

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Very average food. They cannot make arancini. They're courgette fritti were too thin and too much batter. Potato rosti was not a rosti. Scallops were nice. Drinks ok.

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Daleep Singh . 2024-07-30

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Sakin was very attentive and the his service was very fast and his drinks and food recommendations were very on point. Would highly recommend!

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Ramone Watson . 2024-07-30

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Really lovely place to eat with attention to detail. Super atmosphere & attentive staff.

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Amanda Hale . 2024-07-30

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Really nice food and service by MD Hasan, would definitely recommend

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Riya Ghelani . 2024-07-29

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Had a lovely experience at IVY City Garden. Food was delicious and service was impeccable. We were being served by Sakin, who was a real sport and took amazing care of us. Will definitely dine here again mainly due to the amazing service.

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Kaniz Khan . 2024-07-28

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Nice cozy place. Food is very good and above all of good quality. Service (Sezi) did her best and was very friendly. For the location the price was very good! After all, you are in the heart of London

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Jhinnoe Jhinnoe . 2024-07-27

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Md Hasan was most most gracious, attentive and pleasant.food was excellent and creme brulee was delicious

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Karen Cunningham . 2024-07-26

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Hasan was excellent in making our evening very pleasant, he was always available to help us, thank you !!!.

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Harry Thorpe . 2024-07-26

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The IVY Brighton on east st. I Havn't returned since having been presented with their house wine selections because this IVY wanted to save their very best and over priced european wines (in case of 2023 post pandemic shortages?) there wern't any!

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jon ST. John . 2024-07-23

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I have dined many times at the Ivy, weekly even and I’ve had a good level of consistent service and great vibes all together. This was the first time I couldn’t wait to leave. Management need to better

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Daniel Rand . 2024-07-23

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Had the Ivy burger which was really overdone . Had to sit at the bar due to being busy and unfortunately was then ignored quite a few times, it wasn’t my best Ivy experience !

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Rachel Cadman . 2024-07-21

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Took a client for a business dinner on a Thursday night. The decor is beautiful and the space is nice, however it was very hot and stuffy. We were all so uncomfortable, couldn’t wait to leave! felt bad for the staff having to wear full suits. Otherwise the food was 4/5 and service was ok, with some minor problems, for example we weren’t offered any desert or coffee, water wasn’t refilled, there was an issue with the bill etc.

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Maria M . 2024-07-19

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Out of all the Ivy restaurants that I have been to, this has been the best so far. I couldn’t fault the food or service, whereas others I’ve been to the service hasn’t always been that great or the dishes haven’t been up to scratch. I will certainly be recommending this one to colleagues at work. I’ve only given 4 as the atmosphere, as much as the restaurant was stunning, the tables are very close together and could hardly hear the person opposite me speaking as it was so loud. Make sure you book because this place gets packed at lunchtime!!

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H C . 2024-07-18

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Anca had been great, so facilitating for my grandfather on his birthday. Thank you for making his birthday breakfast so special ❤️

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Rachel Hensman . 2024-07-16

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Quite nice food and such a nice service

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Martin Doerr . 2024-07-15

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Came here for an early dinner, the restaurant atmosphere was great and staff were very kind and welcoming, food was on high level as well, but special thanks for super Ugne for making this experience so good and comfortable, she created a very warm and friendly atmosphere and made me enjoy the restaurant even more, definitely will come back!!!!

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Skorpi 892 . 2024-07-15

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Amazing place for breakfasts and brunches, staff is very friendly

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Nataliia Farsakuri . 2024-07-14

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Gorgeous place with incredible food and amazing service. Can’t fault a thing!

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Luci Ruas . 2024-07-14

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Great selection of tasty food & reasonably priced! I was unsure of the specials, desserts & what to get in general as it was my first time there but I was served by 'Daniel' & he did an amazing job of going over specific items on the menu. I was really grateful, thanks again!

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Yussuf Olatunji . 2024-07-13

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Average pub lunch can't work out why they're so well known! There was nothing wrong but it wasn't special in any way!

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Edward Sheppard . 2024-07-12

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We always enjoy our visits to Ivy City Garden. It was five stars all round again with special thanks to the cheerful and friendly 'smiling' MD Hasan.

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Keith Wheatley . 2024-07-12

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I recently had the pleasure of experiencing outstanding customer service from Ugne. From the moment I arrived, her warm and friendly demeanor made me feel truly welcome. She was quick and efficient, and went above and beyond to make sure I was happy. It’s rare to find such exceptional service, and Ugne truly stands out. I highly recommend visiting Ivy City Gardens and experiencing Ugne’s top notch service firsthand! Five stars all the way!!!

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Eleanor R . 2024-07-12

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Very pleasant venue. Can be very noisy

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Patrick Thompson . 2024-07-10

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We had the set lunch menu, which was absolutely delicious and very reasonable. I’d highly recommend the shepherds pie… I don’t like shepherds pie, but this was insanely good!

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Alex White . 2024-07-09

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