The Ivy Cardiff in Cardiff

About 7 of us went to the ivy for my partners 50th birthday party and the food was delicious although my sister in law had to sent her steak back because she asked for 🔉 rare and it was bloody but another than that it was perfect the waiters where more than happy to help with anything you needed and the cocktails were lush best cocktail I've ever had think it was called raspberry la creme. They even give my mother in law a birthday dessert 😄

Went for breakfast. Food was lovely, even with eating in the dark for a few minutes due to the power being cut. Service ok. We did leave feeling that the dining experience wasn't to expectation.

I just picked the wrong thing , the veggie sweet potato and aubergine terrine wasn't cooked enough for me but all the rest if my party had a lovely meal

This place’s heartbeat is the service and I mean it literally. It started at the counter. I asked for a table (and probably sneaking in a little bit of information that it was my birthday). The gentleman and the lady (Amelia) kindly led me to the table. Then I was hosted by Emma, who had the loveliest of smiles. I mentioned about the birthday again and very sweetly her and the manager wished me. Later on I ordered two courses meal which had the Grilled Peruvian Chicken and the Chocolate bombe. Let’s talk about the food - the Peruvian chicken was delicious. The chicken was well cooked marinated with jalapeños sauce and served with Avocado on the side with a little bit of salad and a big slice of lemon. Very tasty and beautiful presentation. - Next is the BOMBE. The bombe is absolutely sublime. You have vanilla ice cream-base covering the whole plate with a honeycomb . They put a hot caramel syrup on it so that it dissolves into the ice cream which makes it delicious. Very highly recommended if you have sweet tooth but be careful to eat slowly and steadily because it can give you a sugar rush, if you’re in a rush. But coming back to the service again, as I mentioned about the service. They were kind enough to provide a small doughnut with a smaller candle which really made my day and which is why it’s understandable why they’re so successful. Because the Ivy is a classy restaurant which tends to the needs of the guest present in this artistic masterpiece.

Without a doubt one of the best restaurants in Cardiff. Worked, fine and refined dishes. Lovely British atmosphere, very courteous staff. For comparison, this establishment is reminiscent of the Parisian “Bouillon Chartier”: local charm, a must! I recommend!

The food was faultless - it was very delicious. However, the service was not. We felt really rushed and unwelcome during our meal. The waiter took our plates as soon as we finished our food and promptly brought over the card reader before we had even asked for the bill. We decided to wait few minutes after we paid to let our food settle but a different waiter came over with a card reader AGAIN to take a payment, even though we had already paid. We got the message that we were wanted gone afterwards (even though there were plenty of free tables). We were there for total of 25 minutes. I am unsure if the reason for the rushing was because we appeared young (two Uni students) but I do not believe that spending £50 on brunch reflects this level of customer service.

Great food. Very loud music so make sure you have any conversation before you sit down. Not very attentive service. A restaurant trying to be a cocktail bar.

Lovely meal and atmosphere as expected from an Ivy restaurant. £7 for a 330ml craft beer that was served in a can for you to self pour was a bit disappointing at this level…

The staff was amazing and the service was very good 🤩👍. The food is very delicious 😋. Definitely be coming back again soon 😀.

Had a great birthday celebration, little disapointed with sirloin steak texture but all other dishes were 10/10. Lovely comfortable space, excellent service from Jayden.

Hosted my sister's bridal shower here for 15 people and service was absolutely amazing. Quality food, service and atmosphere. Starters, mains and desserts were 5*! I will definitely be returning for lunch/ dinner in the future.

We had a pre-show dinner last night. The menu was great and our choices were delicious. The decoration was very good and in keeping with Cardiff

Had a great meal and service was good.

Great food and drinks as always, and the staff were all brilliant, very welcoming and attentive. We love visiting The Ivy and can't wait to return.

Nylle was amazing. Made it a very special experience.

Ana was great, very attentive and accommodated us all so well

A lovely restaurant for a romantic meal.

Lovely quirky place to eat The food and service is phenomenal

Very yummy food and a great price

Probably the nicest breakfast I’ve had 👍

This is such a beautiful place inside. The whole decor and atmosphere is fantastic. The staff are so attentive and the food is to die for.

We had fish and chips, wine and dessert, everything was fantastic, as was the service! I highly recommend

Really looked after us, great food and something for everyone.

Amazing anniversary lunch. Food was amazing as we're the cocktails. Lovely staff. Looking forward to returning. Sue

Wow, wow, wow. 5⭐ Matteo and especially Tom looked after us. Lovely food, drinks and even an extra birthday treat for Mrs K. First time in an Ivy, won't be the last. L. Now to try The Ivy in Canary Wharf.

Quiet good place for afternoon tea

It was worth the long drive from Worcester.

Nice place food is ok nothing special for me - service is slow sometimes you feel ignored

I had a wonderful afternoon tea experience here. Our waiter, Will, made it extra special with his attentive and friendly service. Highly recommend for a lovely afternoon out!

This is very much style over substance..... I had the ivy breakfast which was OK it just lacked flavour which meant I could do a better breakfast at home. The sausages although cooked the skin could have used a little longer under the grill. Having said that everyone else enjoyed their meal but personally would I hurry back absolutely not.

Really disappointed with the Ivy at Cardiff location. We had an afternoon tea (vegetarian option) we were served yogurt with our scones instead of Clotted cream, when we informed our waiter, he said, it’s because it’s veg menu afternoon tea, we explained to him, it’s vegetarian and not vegan but just brushed this off. There was also flies, around our seated area which was so unpleasant, and I have captured this in video, which will be posted to TikTok to show people exactly how many flies we had to deal with. When we informed our waiter, he said, “well there is nothing I can do about this” not even attempting to seat us elsewhere. To top all this off, we were also charged a service charge, it’s very sneaky how they add the service charge fee, without stating this is an option. Fair to say, I will not be dinning at Cardiff Ivy again.

First time at the Ivy and we loved it. Anu was the most lovely waitress and took care of us from start to finish. Anu, and the food and overall service felt very luxurious. The food was fabulous

The heavy waitress, the tasteless food. However, the place is nice.

Bethany was lovely and had a great time.

definitely have mixed feelings about our visit here I’ll start of by saying we booking in advance and was still left waiting in reception to be seated for around 20-25 minutes .. the food we received was lovely but I definitely had a few issues , firstly the steaks were over cooked although it tasted nice flavour wise etc it was definitely well done instead of medium rare , you had to pay for sides separately so it was £35 for just a stake no salad or chips etc you have to pay about £5.95 extra per side again wouldn’t of minded if the chips were decent but they tasted like over cooked frozen chips so very disappointing ,and although the food was ok it definitely wasn’t worth the prices that the ivy is charging the cocktails were absolutely disgusting the margaritas tastes nothing like a margarita and were incredibly overpriced again , we was a party of three each had a starter and main course and 2 drinks each and the bill was over £200 , the building itself is beautiful although rather dirty we was put in the corner next to a plant pot that had leaked all over the floor and obviously over sometime as there was dried stains and dirt all over the floor next to where we eating upstairs the stairs also had bits of debris and stains on aswell as the mirrored walled were practically filithy worh stains all over them , the staff aren’t very friendly or accommodating it actually felt quite awkward talking to them at times they didn’t seem to know anything about the menu or like they enjoyed their job much at all they were all standing next to the tills talking to one another which I understand a lot of people like to socialise while at work but maybe not in front of customers while people are waiting to be served and on top of this they added their own “service charge “ which i personally found incredibly rude , if I wanted to leave a tip I happily would but honestly if I had a choice I wouldn’t of tipped at all and it’s not even a little service charge it was 20% ! Our tip was £27 which is just ridiculous I’m pretty sure the staff get paid by the ivy itself so to be adding services charges so high is just shocking if the service was actually there to begin with it probably wouldn’t be so bad x

You’re paying for the ambience which is indeed 11 out of 10! The food is instagrammable and service is impeccable. Unfortunately, everything tastes very basic. It’s your regular pub specials at as high of a price as it could be without it being criminal!

One of the best restaurants I have been to. From the moment you step into The Ivy, it’s an experience like none other offered by any restaurant. The food was delicious and the service was impeccable, thanks to Rhiannon. Highly reccommend if you are ever in Cardiff.

Always a lovely place to eat with friends & family. The staff are really great!

Amazing food, staff friendly highly recommended

Lovely meal at the ivy. Very attentive service, had the 2 course offer and it was delicious. Definitely recommend

I recently celebrated my anniversary with afternoon tea at The Ivy in Cardiff, and the experience was nothing short of exceptional. The restaurant itself is absolutely stunning, with elegant decor and a warm, inviting atmosphere that made our special day even more memorable. What truly set our visit apart was the impeccable service. Our waiter noticed us raising our glasses and immediately congratulated us on our anniversary, which was such a thoughtful touch. To our delight, he later surprised us with a special anniversary chocolate pudding adorned with fresh strawberries. It was not only delicious but also a gesture that made us feel truly valued as guests. The afternoon tea itself was exquisite, with a delightful selection of sandwiches, scones, and pastries, all beautifully presented and full of flavor. Every detail, from the food to the ambiance, was perfect. I can’t recommend The Ivy Cardiff highly enough for any special occasion—or just a luxurious treat. The combination of superb service, delicious food, and a gorgeous setting made our anniversary celebration unforgettable.

The food and staff, ambiance and location was perfect. It was flawless and faultless. Delicious food, attentive staff and a great atmosphere.

Great food for 8 of us with very different tastes. The wine is way over priced.

The restaurant is very nice for breakfast, delicious and the filter coffee is good Order for four people: -Eggs benedict without bacon and adding avocado - Buttermilk Pancakes (comes in 4 layers with berry sauce) - Two-free range Hen’s eggs (eggs on toast come 2) -Breakfast pastries (comes in 4 with two types of jam) - Fillterd coffee 2 - Cappuccino - Tea with milk Tea with milk

Booked for 6 adults and a child. One person with gluten and dairy intolerance. Place is stunning, lovely atmosphere . Stuff was lovely and very helpful. I have found gluten free and dairy free options for myself. Avocado on caraway seed bread was super nice! Everyone was happy including 4 years old.

It is a relaxing place to enjoy a delicious lunch. The staff were welcoming and attentive.

Over priced restaurant. Went for breakfast but they said breakfast menu finished and offered brunch.

What an impressive Restaurant. For my wife's birthday, we were looking forward to going here. Our host looked after us from the moment we sat down but that's what they're paid to do. I skipped the overpriced starters while my wife and son had theirs. For the main meal, I had the shepherd's pie but couldn't believe you have to pay for any veg you want to go with it as an extra. The Steak was cooked nice but you can't go wrong with a thin piece of meat. The chocolate bomb dessert my wife had was the best and came highly recommended. Again I skipped this as I don't like getting ripped off. When the bill came I saw that they put the gratuity on. If I want to leave a tip I will but don't put it on the bill. I asked for this to be removed before paying (dont be embarrassed to ask for gratuity to be removed ). The staff get paid to do their job. I can't see how Ivy has the Gaul to set these prices for small portions. I can go on. But don't think that by going to the Ivy you get value for money. And just to say you've been there to your friends wouldn't be impressive . Sorry but give it a miss.

This was our first visit with our Daughter where she was old enough to eat and our first lunchtime visit. Sunday lunch was lovely and the child's portion of bolognaise was very generous, my only feedback would be that for a child the pasta should be smaller. The staff were great with her, especially as we're at the stage where dropping things on the floor is fun 🙈 Thankyou

Had lunch here, food was really good and nice atmosphere. My wife absolutely loved the Apple Tart Fine.

Our party of eight enjoyed a fabulous lunch yesterday! The food was delicious and we had great service. The decor throughout is beautiful. Will definitely be returning. Thanks to everyone at The Ivy! ⭐️⭐️⭐️⭐️⭐️

We came here to celebrate my sister starting a new job, and we can't fault the wonderful service we received, especially from our server Niall (I hope that's how you spell his name!) We had been here once before and it's the perfect place to celebrate special moments with friends and loved ones. The decor is to die for, the lighting and atmosphere perfect, and we felt very looked after the entire time. The food arrived quickly and was all absolutely gorgeous. I had the plant based Malaysian curry (lovely), but it was the chocolate bomb dessert that really stood out for me - heavenly! They also bought out a profiterole with a chocolate saying "Congratulations" for my sister, which really exemplifies the type of service that goes above and beyond. My partner would have preferred more variety when it came to the vegan desserts (that aren't just fruit or sorbet), but all in all I highly recommend The Ivy for a memorable time with faultless service. P.S. The women's toilets here are the best toilets I've ever been in!!!!! You'll know when you go in. 🌹😊

Amazing place! Can’t recommend enough - decor is magical staff brilliant & food fantastic

Beautiful surroundings,lovely food& plenty of it for the afternoon tea. Great service. A nice treat or special occasion.

Loved every minute of our lunch at the ivy

An amazing meal for my daughter's 21st birthday.

The staff was good with us in the beginning, but got rude once we told them to remove the service charge. They didn't not inform us the price of the water bottle before serving it, which was expensive. The food wasn't that great. The cocktail didn't taste good, it was really disappointing to have to pay soo much for a taste like that. The receptionist was really rude after the service charge removal. She was talking about us to one of the staff member. Which ruined the whole atmosphere. And pretty sure she wouldn't have paid the service charge that high herself at a restaurant. Very disappointed.

Food was fine or service was very good he was attentive and good fun.

My misses booked us in for a meal before Billy Joell concert so it was packed but the service was excellent,she had said it was only £19.17 each but after looking at the menu I went with a fillet steak and had chicken skewers for starters,she had duck for starters and sirloin steak for main,the wait was not long and the food was really good,I was going to get peas but they were £4.50 I was tempted to order some to just see what they were like but no pea is worth that much,any other sides were quite pricey she also asked for some water for the table which is also charged but we didnt know till the end,I had 2 small beers and she had a small wine.in total the bill was £156 and after tipping £10 not realising they added a service charge.dissapointing for the amount of food you receive but overall a lovely costly experience.

Went for my daughter's hen do and good atmosphere, drinks and service. Ordered shepherd's pie and it came with no veg, which was a pity, especially for price charged. Staff offered to get some cooked as side order but felt it was too late and main would have been cold by the time they arrived.

Such a lovely setting. Fantastic breakfast. Friendly service

Delicious food. Lovely atmosphere and decor. Fantastic staff. Well done.

This was a memorable trip. The food was delicious. There was definitely no food leftover. The staff were very kind and they immediately dealt with a problem with the air-conditioning. We will definitely be back.

Super place, time waiting to order & for food to arrive can be frustrating, but worth the wait. Maybe a little more engagement or acknowledgment wouldn’t go amiss🤷🏼

Visited on a Saturday night on a weekend in Cardiff with a hotel stay especially for this restaurant, expecting great things. Had a voucher as a birthday gift. Booked well in advance. Had a pleasant welcome. Sat at table and orderd some overpriced drinks. Athomsphere was lively bordering on noisy with several well oiled parties in. Decor was very pleasant. On ordering food from the very limited menu my wife wanted the sausage and mash...no sausages. I had fillet steak which was cooked to perfection but had to order any sides as extras. Wife had shepherd's pie. Very small meals but expected in Al la carte anyway. Was intending to have the cheese board for desert but told that was not available either. To have one thing missing from a limited menu is poor at a resteraunt of this quality on a Saturday evening. But for two major items to be unavailable is blinding incompetence. Ruined our experience and told the manager so. Bill was reduced but evening and weekend spoiled as a special memory. Will not be visiting again.

If this place changed chefs would be an amazing restaurant. The wait staff and decor is amazing but the food is either too bland or too salty. (For the price I would think at least it’s above average but I was sadly mistaken) The best thing we tried on the menu is probably the steam rice, the sushi we ordered wasn’t that bad but would expect better. Suggestion go for a drink or two and stay away from the food

Disappointing that we saw people not adhering to the dress code. We dressed as per the code on the website and yet there were men in shorts and T-shirts being allowed to dine. You need to uphold the standards as published.

What can I say, over priced, over rated, under performance, wouldn't go back even if it was free.

My daughter booked the Ivy for her Graduation meal on Tuesday 16th July for 4 people. A few days before a friend asked to surprise her and also come. I called the Ivy and asked if they could squeeze a 5th person on the table, which I was told should not be a problem, and they also said that the manager would email me back I let me know if that was a problem, or a larger table would be available. Didn’t hear anything, so presumed all was ok. Just to make sure, I went into the ivy a couple of hours before the booking to check. I was then told that it was not possible, and they knew nothing about it. Reason given was that they did not have a spare chair!! There was not even any attempt by them to see what they could do, didn’t even check. I know it was a busy night for them, but that does not excuse the lack of communication, the negative attitude when I went in to check. We then went along to a fantastic French restaurant called Manson de Boeuf (21 Castle Arcade, Cardiff). Been there before, and when I explained the problem I had to itch the Ivy, even though they were busy, they accommodated us … and their food is absolutely excellent. Thanks Ivy - I may never have found this other restaurant.

Lauren our waitress was fantastic, super helpful with all questions around the food dishes, food was great

What a lovely end to our little trip. We, on a whim, went to the ivy for breakfast. Luckily, there was not a heavy dress code for the morning, and quite relaxed. The decor is gorgeous maximalism. The staff were extremely attentive. I did have to wait for my flat white but it was nice once it arrived. My partner said his orange juice was one of the best he's tasted. Very fresh. The breakfast was very substantial and well flavoured. The only criticism would be that the sausages could have been better quality. What a lovely morning. Thank you.

UPDATE - just to respond I was told 3 months but as i was placed in a vulnerable catergory I had to self isolate during this period so explained and tried to book it after I was refused despite The Ivy cancelling my booking 3 times within the validty period. I have the voucher still if you would like to honour it . Booked to come here after receiving a gift card, back in 2020 it was cancelled due to covid restrictions which was fair enough, I re booked it again for winter and it was cancelled again by this time the voucher was close to expiry and they extended all vouchers by 3 months, so I booked for spring 2021 but it was then cancelled again due to going into another lockdown. Fair enough again however by this point I'd booked three times all when the voucher was valid. The Ivy cancelled all 3 bookings then when they opened again they refused to let me use my voucher despite trying to 3 times them cancelling it and having no opportunity to use it. It left a really sour taste in my mouth and have refused to go and steered family and friends away too . The voucher was for £50 and is still sat in my drawer because I feel.like I'm throwing £50 away (which would have git me a lot more a few years back) . I have now been bought another voucher so have to go now and come to check the reviews to see how the service was and again sadly read reviews of stage being rude. I think The Ivy need to take note that no matter how good the food customer service to the people who are parting with their money is key. Hopefully I'll be able to update my review after my upcoming visit .

We visited to celebrate a birthday. The service was excellent and friendly, and the food delicious, I would like to say that £14 for a pint of beer is ridiculous though.

Pudding and cocktails what more could I ask. Fabulous service 👏

Went for lunch and I had the monkfish and prawn curry which was so tasty. My husband had a flambé apple tartan which was excellent. Great wacky decor and lovely ambiance. Bit of hike up 2 flights of stairs to the loos though.

Very nice restaurant. As expected, the food was very good. Waiters were friendly and accommodating.

Good food and service in a lovely environment. The steak was pricey when nothing comes with it so you have to pay extra for chips and a sauce for example. The beer is dear too as your paying £6/7 for a half pint bottle. Nice for an occasion but you'll get better value with local independents

Very nice food. Service depends on the server. We had two, the first being very pleasant and attentive, the second not so much.

Our first experience in an Ivy restaurant. The decor is beautiful, everything is so finely detailed. The food was lovely. We had The Ivy breakfast with the smoothie and pastries, which was amazing. Hot, fresh, good quality ingredients. The scrambled eggs were the best!! My other half is happy with any sort of breakfast, but he said this one was one of the best he'd had. We are looking forward to visiting more Ivy restaurants when we visit other places. The one and only criticism we had and it was a shame it happened while we were sat there was that we saw and overheard a member of staff running down the girl on the table next to us to another member of staff. It was quite catty. The girl hadn't really done anything wrong it was just crossed communication. Maybe, a slight bit more awareness that in a place like The Ivy, people are looking around and watching what's going on because it isn't a normal every day place, so it is easier for people to catch facial expressions and catty comments.

PLEASE BE VERY CAERFULL WITH YOUR BILL THE SERVICE CHARGE WAS WAY OVER THE TOP SERVICE CHARGE ON MY BILL WAS £80.00 ON TOP OF MY BILL THAT WAS FOR A TABLE OF 2 IN TODAYS COST OF LIVING THATS 80.00 THIS CHARGE IS MY FOOD BILL FOR A WEEK OR MY GAS OR ELECTRIC BILL FOR A MONTH. THIS IS CARDIFF NOT THE RITZ LONDON.

Fantastic! Great food and service was great.

Delicious food and Wonderful service 😋 xxx

I visited the Ivy today, to get lunch with a friend. We were met by the rudest wait staff (redhead in floral blazer) and told to wait in the foyer. There was no staff there to help us, in a very quiet period. It is a shame as I usually eat at the Ivy in many locations and was looking forward to trying Cardiffs option. We decided more or less instantly with the look the staff gave me, that we wouldn’t be staying for lunch. The Ivy is a cheap brasserie to eat, not the Ritz. Your wait staff are just that and maybe having polite ones would entice a nicer environment for patrons.

A wonderful meal at a surprisingly affordable price . Great to go with friends .

Awesome ambiance, food was delicious.

Very accommodating service regarding dietary requirements. The food was amazing and so was service Highly reccomend for special events

For the price the food was not as good as I had hoped The service was good

Best food experience I've ever had ,from the minute you enter to the minute you leave

Love eating here, service is brilliant

Table service was impeccable. Our waiter was friendly. Food is outstanding. We were fascinated with the decor

Lovely place, food prices not too bad. Alcohol prices ( a bit London like ), ouch!

The food was outstanding. The staff and service was fast and friendly. Beautiful place. Decoration was outstanding.

I am traveling in Cardiff on business and The Ivy was recommended for dinner. The atmosphere is pleasant, however our experience was the worst we've had in Cardiff. Our waiter never brought menus, never took our order, never brought our bill and brought our food out at different times. All in all we waited roughly 30 minutes simply to order and all the while the kind hostess was the one acting like the staff. The food was tasty but overpriced. Thankfully the drinks we ordered were comped for the terrible service. I don't recommend this restaurant considering the abundant selection in Cardiff. Receiving a "service charge" on top of it all was insulting.

My experience at The Ivy was disappointing. We had to wait 40 minutes to be seated and to place our drink / food orders. When we finally ordered food, it was subpar. The chicken skewers were fatty and chewy, and the duck starter had a mix of ingredients that didn't complement each other. For the mains, my partner had an acceptable shepherd's pie, but my burger with truffle cheese chips was the blandest I've ever tasted, and the chips were flavorless (I sent my main back). Throughout the evening, we constantly waited for service. The food was terrible and overpriced. Our bill was £104, even with one main meal deducted. Despite the positive reviews we read, our experience was far from satisfactory, and we won't be returning.

Disgusting sent 3 emails with my details of the incident no reply ..half a hour queuing in the rain had to eat 3 courses in wet clothing within the hour..

Had the cream tea, there were a few things on there that I didn't like but the birthday girl enjoyed everything. Beautiful decor, ambience and service. I don't like paying service charge, it is disempowering because I usually give a tip and you never know if the staff get the tip when it is a service charge.

Happy with the extensive choices of food here. Not had a bad meal and could say the Ivy provides a holistic experience. Gorgeous decor with real plants everywhere, so aesthetically pleasing. Service is usually great and staff are welcoming and helpful. Recommend the Sunday roast which was brought about not too long ago. Love the selection of tea and great for a quick stop or meet up with friends. The menu changes often so there’s always something new to try

First visit here for my birthday with family. The service was good and the food nice. My only criticism would be the tiny writing of the menu...even with reading glasses we struggled to read it until my son got it up on his phone so it could be enlarged enough to read it.

Excellent service and atmosphere. Food was great especially the starters.

First time drinking at the Ivy Cardiff and it was very nice. Very busy there early on. For was lovely and the decor was Incredible.