The Lotus House in Cardiff

Nice breakfast coffee little pricey

I’ve never had a bad Chinese from here! It’s honestly amazing. Me and my partner refuse to order from any other Chinese. Keep up the good work :)

Absolutely terrible meal tonight. We regularly order from Lotus House but food was terrible tonight. Spoke to them and they promised to send out replacement meal, 2 hours later and no sign of them. Terrible food, terrible service. Won’t be using them again

I have been using the lotus for years and the food is always good but recently I had a large pancake roll which wasnt very nice it wasnt cooked enough normally nice and crispy it was all bean sprouts no prawns or meat which was very disappointing as I have never had this problem before Staff are always lovely friendly and polite Deliveries are always on Time This shall not stop me from using the lotus as food is good just pancake roll wasnt to good Hopefully a one off Thank you for your service guys

A cold old smells like fish chow me in come plopt on my plate can't eat ii it's cold smelling so bad I would be sick I rang them n they were so rude said don't like it don't order from us again omg I'm starving I'm disabled n can't go out and they took 12.30 for the meal in money I'm left no food n no money he didn't say he can change it or refund the money n pick it up it's food poisoning on a plate it's really smelly I rang invomental health to come seee it I'm discussied it's vile they r very nasty to me rude unkind no way to run a business if they don't refund it or sort its going to be a big issue I'm not able to buy anything now I'm not able to get any joy from them look it's really vad in my plate

Ordered fr three of us, all good stuff with taste and texture, good sauces. All ready to be picked up and there were leftovers for two of us next day. Good value, we’ll be back. Bao buns and chicken satay especially good.

Beaming hot fast delivery but allll I could taste was fish oil in my food not nice good job I'm not elergic to fish tasted yuck god help you nut allergies obviously no consideration for peeps who have major allergies

We have a regular order about once a month. We keep going back.

Really good food and good portions

Fantastic food, excellent service

Very tasty meals and service brilliant, especially the phone order lady. Delivery's always on or before estimate time that was stated.

Really disappointed tonight normally food is good , but everything was greasy and cold, perhaps it’s a change of chef

Amazing food brilliant service x.

60 times I called IN A ROW and it’s been busy for ten minutes I literally hang up and call back to fast aswell?! Twice this has happened

Clean friendly reasonably priced. Take away and delivery only, wheelchair friendly, serves Chinese food and is a chip shop also. Kids allowed, good place for food. Parking outside on the road.

Our usual chinese was closed so tried here. This may well become our new go-to.

Lovely food every time and also a very polite delivery driver.

Fabulous Chinese takeaway , food excellent and staff always friendly.

Food was not nice and took a long time to wait for!

This is by far the best chinese in all of Wales. Great portions, amazing service, lots of choice and just awesome food.

I've tried many Chinese takeaways across Cardiff over the years. This is up there with the best of them. One of the set dinners has all our favourites, so it's a bargain for us.

A very large castle with a small town inside, a panoramic view of the town from the castle.

Food was Amazing ,Hot and very flavorfull Had food a few times over the last few years and always been good but tonight was very tasty ! Thank you very much

The food was great and hot as in heat hot ..plenty to share around .

We have been using The Lotus House for approx 15 years & have always had fantastic food from them. Their large pancake rolls are huge! They always deliver on time, food is always piping hot & are really nice & friendly when we 'phone our order in, definitely recommend 👍

Perfectly edible but not incredible

Food is amazing and the staff to

Everything was hot and tasty our best so far

Tried this place as our usual Chinese was closed so glad we did as the food was lovely. Will definately be going back .

The food is always lovely and tasty, chicken balls seem to be reducing in chicken and thicker in batter, prices are getting expensive, they've stop taking card payments 🤔 cash only.

Favourite Chinese ever! Have ordered here countless times and my order has always been spot on and the food is always great.

Gorgeous food, always hot and tasty. Thd prawn crackers rarely make it home 😆

Good fresh food and always got big thumbs up 👍

Lovely service lovely food .thankyou

I am so disappointed with the service I have received today. I was served by someone who called himself the manager and refused to give his name on request .I have never been treated like this ever as I have been a loyal customer for years but with this today 9/9/20 I will never ever order from there or recommend them for anyone .

Always amazing and plentiful! ❤️

Fantastic food and great service! excellent size portions and the pancake rolls are huge, the biggest and best we have seen. Definitely a must go to place for Chinese/fish & chips etc

Wouldn't go anywhere else to be honest food is great never had a bad meal, all the staff are great Sean / Sam and the owners are great too proper family chip shop 👍👍👍 thumbs up from me Sutty

Very nice food, chips are amazing!

Best chinese ive ever had......very generous with portion sizes and meat content .....i wouldnt go anywhere else

Was nice food chicken ball were big and lots of meat

Excellent chinese takeaway. The best we have had in Cardiff so far.

Prompt delivery always hot and amazing food. Highly recommend any of the ribs

All ways maintaining a very high standard

The best lemon chicken available anywhere, bar none!

Amazing staff and great Chinese food

Always good food and prompt delivery

Best chiniese resteraunt in Cardiff

Great food always ready when told

Big improvement since last visit , Chips are ok but some of Chinese food is brilliant especially Singapore chow mein and crispy 🐓 chicken .

Fave place for Cantonese food and the best chips in cardiff friendly service

Great Chinese, large portion sizes. We picked our order up which was very quick. Food all had individual flavour. Will definitely go back

Cant fault food yet despite placing order for collection last few times when ordering omelette which come with chips, we get home to find chips missing but chinese meals all fine. The last time i was so fed up of it happening i sent my son in law to get the bag of chips. But food is excellent. X

Great Chinese food one of best in my area

Large portions, great tasting food, will deliver locally.

Terrible place. Far too many people in there. Staff can hardly cope with the phone line constantly ringing. Some weirdos on Saturday night!! Not going there again!!

Very average, howmain tasted like cold nudle soup

First visit by recommendation. Great food!

Great Chinese food. Home delivery too. Run by lovely family. This place is a takeaway Chinese and fish shop.

Great service, great food, great price !

Can't get much right then offer half price next time despite the first time being inedible... go else where if possible.

Really nice chinese takeaway, great tasting food , nice large portions and proper fish shop chips .....cannot fault anything on the occassions we've eaten from here

Best in the area of East Cardiff

Rubbish tasteless bland food . As for the chicken balls . Why don't they just call them batter balls with a trace of chicken. Worst Chinese I've ever tried to eat

Very good food very good price and very good staff

Very good food and the price is good aswell

Ordered a chicken omelette, chicken and beansprouts and chips. After a few mouthfuls it all went in the bin. Disgusting. The omelette was watery and the chicken and beansprouts was greasy, fatty and the sauce just tasted of salt. Will never order from there again. I would chosen zero rating if I could 🤢🤢

Always happy with the meals from Lotus House. Nice friendly staff.

Very tasty food at a reasonable price

Absolutely the best round here, so tasty and the service is A1. Definitely recommend.

Quick Service large portion sizes excellent value.

Food is ok. Chinese was ok. Very reasonable

Best chips and Chinese take away in Cardiff. Bold statement but true of at least the ones I have tried. Crispy beef outstanding. Chips are crispy and fresh. These guys everything fresh as they are busy all the time ask how you want things I.e. extra egg, no water chestnuts, extra garlic. I always collect so wait time is 20 mins. Never had even an average meal. Price is good and size of meals really good.

Ordered at 19.50 on a Tuesday after finally getting through......was told 30/40 mins...it’s 21.20 and no sign of food....tried ringing 27 times !!!!

Fab take away New years eve. As always delivery quicker than expected. Hot fresh & never been disappointed. Have recommended to family & friends.

Always hot. Always on time. Great portions.

Amazing food tidy prices and staff are friendly

Decent takeaway at a decent price. Staff are lovely and very quick.

By far the best Chinese Iv had in a long time !

Exelant five Star for staff and food

Amazing food and by far the best chicken balls ever!

Good quality food, wide range, and reasonable pricing!

Staying at the Travelodge and didn't fancy the Harvester so looked for local Chinese takeaways. As you might expect, on a Friday night, they were very busy but gave very friendly service and our meal was ready in 15 minutes. Food was excellent with authentic ingredients. Not stingy with the garlic and generous portions generally. Would thoroughly recommend it.

Ordered a chicken curry last night,the curry sauce was so runny,like water.I had to drain it into a saucepan and reduce it.It wasn't too bad then,but still I shouldn't have to do that.It's the second time that's happened,there won't be a third.I'll stick to the Blue Star Splott.

Best Chinese in Cardiff hands down.... Love the place

I didn't get to place my order, initially the chap who answered the phone after a short while said *I don't think we can deliver tonight it's very very busy! Followed by where do you live, after giving my address he said no we can't deliver tonight its too busy, I think the chap who answered the phone was the chef also & the delivery guy! Poor bloke sounded stressed out, but I won't be ordering there- maybe they're a victim of they're own success or they need to employ a delivery person.

Always great food. Never had an incorrect order from Lotus House. Highly recommended