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4.6

Based on 3.014 opinions finded in 1 websites

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Nº 62 in 574 in Preston

CUSTOMERS TALK ABOUT DISHES WITH..roastcookedsteakpastapotatoesbeautifulgarlicpizza
Score
OpinionsNoteGoogle3.0144.6

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A lovely place that serves great varieties of dishes and has great people making you feel at home.

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Ayad Al-Moslih . 2025-01-09

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Works Christmas meal. Sublime. Excellent all round.

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Laura Ratcliffe . 2025-01-09

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Great food and fabulous service

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Francie Gavin . 2025-01-08

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We had a brilliant time. Great food and service.

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David Haythornthwaite . 2025-01-07

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I’ve visited Italian Orchard several times over the years, but I’ve never been particularly impressed by the food. However, I thought I’d give it another chance, as it’s been a while since my last visit. Unfortunately, my recent experience only reinforced my previous disappointment. In the past, I’ve typically ordered the stroganoff, but given how underwhelming our mains were last time, my wife and I decided to play it safe and opted for pizzas. Both were incredibly mediocre—dry, hard, and utterly unremarkable. The menu itself is far too extensive, offering so many options but failing to deliver on many of them. What’s even more telling is that everyone I’ve spoken to about this restaurant shares the same complaint: the food just isn’t good. This is the consistent conversation going on in the community, and it’s clearly a long-standing issue that hasn’t been addressed. If your a big family with lots of kids, plenty of space for them to burn of energy whilst you have a drink but if it’s quality food or a decent feed your after you’ll be disappointed. While Italian Orchard might point to challenges like the cost of living or post-COVID recovery to explain its lack of trade, the truth is simpler: the food is the problem. Despite being a visually beautiful restaurant, it’s let down by poor quality dishes—a real shame for a venue with such potential. Italian Orchard needs a complete overhaul in management if it hopes to stay afloat, especially with so many other excellent dining options in the area. As it stands, the food is bad, the service is just average.

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T J . 2025-01-07

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Amazing food and so generous portions and truly great place .

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Ioan Petreus . 2025-01-05

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Booked for an afternoon meal .. What can I say the service is great and attentive. The food is good as a party of 4 non of us were disappointed at all with our meal choices.. the restaurant itself is modern yet intimate and relaxed .. after our meal we retreated to the bar area where the service was also really good for post meal drinks.

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Mel Porter . 2025-01-04

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Don't choose table 120 as this is where the ridiculous amount of staff congregate when trying to steal your plate before you've even finished your meal. 70/30% staff to diner ratio. Felt like being sat and rushed in a fast food chain. Visited from Australia seeing family and was bitterly dissappointing, especially after commenting on the poor staff training to a senior staff member who decided to not respect my comments, disagree with me. I had been coming here for 35 years and my parent's even longer. Dissappointing considering we felt rushed paying top end prices. Better staff training would prove beneficial to the diners, three if the staff actually attempted to take my plate away when in resting phase with cutlery displayed signifying this.

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Lisa Ashcroft . 2025-01-03

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We where lookin g forward to returning this new years eve ..the food was disappointing.. peperoni pizza was poor my rib eye steak was also poor ..although the surrounding s and staff are wonderful

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JACQUI Young . 2025-01-03

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We were there last night for my son's 18th birthday dinner. The service was amazing. It was busy due to the festive season but there were lots of staff available to attend to us happily, the food came in good time and was very fresh and delicious. Very lovely atmosphere with lots of free parking and disabled access.

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Lady In Red . 2024-12-31

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It's been a family favourite for over 30 years years. Good food and good service.

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Philip K . 2024-12-30

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We have just arrived in the area from Kent and looked for a restaurant with good reviews to have a nice family meal at after a long day driving 😊 we were delighted that we ended up at The Italian Orchard all the staff were friendly and inviting 👍the service was very good and the food was delicious 😋 it is a large restaurant but designed in a way that it still feels intimate with a warm atmosphere with lots of smaller areas 😎 we enjoyed looking 👀 at some of the Italian 🇮🇹 memorabilia 🏍️🏎️🚗 we would definitely recommend a visit and we would definitely return if we are in the area again 😎

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Apescobra . 2024-12-29

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Very good decent and reliable place. Very good service, good food and nice ambience.

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Xavier Viladés . 2024-12-28

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Excellent Italian restaurant, excellent food and attention to detail!!!!

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Genesio Terlingo . 2024-12-23

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Beautiful place but that’s about it. The food is ok but nothing special at all. I found the food to be bland and basic. Service was again just ok but nothing stood out for me with anything.

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Helen Ormrod . 2024-12-23

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Absolutely amazing food and staff are great. Food was 2 minutes behind others and got free drink! Would recommend

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Jacob Anderson . 2024-12-21

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Acceptable, but very basic food. Located very close to motorway, feels and looks like a serving station

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Mark . 2024-12-20

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Went here for my father’s birthday meal. Ideal for accommodating those using wheelchairs, which my father does. The food was good, service was good, friendly staff and good atmosphere. Recommend it and will be returning

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Curtis Chapman . 2024-12-17

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As always, excellent food and ambience. Not cheap, but also, you never feel like it wasn't worth it.

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Adam Cort . 2024-12-14

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Went here last weekend for a Christmas meal with Critical Care Support Group from Royal Preston Hospital. Enjoyed it thoroughly . Good company , food and service .

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Clifton Brown . 2024-12-13

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Sadly did not live up to the hype. Service and atmosphere very canteen like. No personal attention at all and the food brought out on a conveyor belt. Very average food. I had the Italian sausage and it was tasteless. Wouldn't go back tbh.

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Emma Goodwin . 2024-12-10

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Mouth watering food, with excellent service. Highly recommended 👌

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Sean McIver . 2024-12-09

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Don’t come here if you are vegan or vegetarian. Or want to come in a group, but some want something from the numerous menus. You must all order from the same menu! You get what you are given.

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Timbo Vegan . 2024-12-07

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Fantastic place massive inside with lots of staff good food.

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Phil Chadwick . 2024-12-03

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A meal for four, service was excellent and all the staff were friendly. The food was superb, looked good, tasted delicious, and served in a timely manner.

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paul earnshaw . 2024-12-01

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Stunning place but the food was very average for the high price they charge, I was quite disappointed as we do like to visit different Italian restaurants and I wouldn’t really go back here I’m afraid.

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Scott Baldwin . 2024-11-30

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The food is always quite nice. The portions are adequate and price reflects the service. The service, is usually excellent, if you've a good sense of humour 🤔☺️🤣 And the wine is divine. I'm 60. So I find the place loud and 'in your face'. But I still go back. (Though I prefer Rico's or pulchi pizza in polton.)

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Gegs Thomas . 2024-11-30

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Really disappointing experience. Food sub-standard. We came for lunchtime after having heard good things. Ordered off the lunch 2 course menu. Starters were a bruchetta, which was chorizo and black pudding with chargrilled veg and a pork dish. The bruchetta wasn't even a bruchetta. It was a piece of soggy bread with a round of black pudding on it served with a weird onion mixed veg sauce. The pork was the best thing we ate, but even that was fatty and only 3 oo 5. Mains were both really poor What was advertised as rabbit peices in a red wine sauce was a single hunk of Rabbit still in its carcass, with a non descript brown sauce that had started to congeal. It made me feel sick and I didn't eat it. My partner had duck in orange sauce, and again, the sauce had congealed. Both the mains came with "seasonal vegetables," which consisted of four boiled carrot discs, an undercooked peice of broccoli, and a stringy peice of mange tous. Really disappointing. I think they might be riding off a well established reputation of old rather than on current food quality. The staff were friendly enough and the atmosphere was ok, if a little loud, with lots of parties. Couldn't recommend it, definitely not with the food like that.

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Dorothy . 2024-11-30

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Very nice place, decor and friendly staff. Food average for the price point, hence the 3 star review.

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Richard . 2024-11-28

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Very nice restaurant. The food and service was amazing. Highly recommend this place.

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Ian Caufield . 2024-11-27

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Love this place the food is always perfect the restaurant is beautiful and the staff attentive

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Bianca Williams . 2024-11-25

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Fantastic place. Highly recommend.

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Chris Barnes . 2024-11-20

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I cannot fault the Italian Orchard, food, service and atmosphere are all spot on. Pricing is good, very high quality, big menu selection better than most. Food arrived fast and hot. Definitely feel like you're in a special place for a special occasion. Highly rated.

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Ben Clarkson . 2024-11-15

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Great food and excellent service. Location is very convenient with lots of parking. Interior is tasteful and spacious, prices very reasonable. Overall definitely recommended 👍

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Steve Holloway . 2024-11-10

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Good friends made it nice Garlic bread was not cooked enough making it thick and doughy. Wasn’t nice. A three slices of carrots with two small florets of broccoli accompanied a scattering of small potatoes was served with a rolled piece of chicken. Not good value at all and then the price of the drinks. Very expensive. It really puts me off going.

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Phil Craven . 2024-11-07

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Lovely place for family celebration

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Louise Todd . 2024-11-03

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Love the Italian Orchard, always a wonderful selection of authentic Italian food with a huge selection of considered wine to pair. Pizza bread is so fresh and the waiters will always give informed advice. Chicken livers are amazing as are the pizzas, pasta fish and steak. You can't go wrong but book first, weekends are full!

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A Delmaggio . 2024-11-03

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Excellent place to eat and great atmosphere. Highly recommended.

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Alex Hodge . 2024-11-02

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First time here and went for a family meal for my birthday. Beautiful modern decor, very big inside but doesn't feel like a huge impersonal space. Very well organised from sitting down for drinks to paying the bill at the end of the evening. We came on a very busy Saturday night but this had no effect on the standards. The menu is vast with plenty of choice. The service was excellent, with plenty of polite professional waiting staff on hand so there was no waiting for ages for drinks or the next course. Food was delicious, and cooked to perfection. Our party of 6 thoroughly enjoyed everything we had and we left nothing on our plates! Great place for a special occasion if you want to splash out. Would definitely recommend and wouldn't hesitate to come back here.

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Kim Stephenson . 2024-11-02

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It's just an awesome place. The wine shop is also awesome

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Paul Radcliffe . 2024-11-02

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It's an amazing place for that once in a life time dining out.

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Brian Malpas . 2024-10-31

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Came here for my granddaughter’s 16th birthday on Monday, there was 2 young female waitresses serving drinks who smiled, the rest of the staff were rude, miserable, no manners. I will spend £280 else where next time. Rude staff with zero people skills

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Julie Royds . 2024-10-23

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I feel like this place is now becoming slightly dated. I think the menu could do with being refreshed. This used to be my favourite place to go, but on recent visits I'd not come again for quite some time.

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Dean Lawrenson . 2024-10-22

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Always great food. Lovely place and excellent service

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Sonya . 2024-10-22

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Amazing food and service. It is just so loud in the main dining area, so would probably put me off returning more frequently

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diane wardley . 2024-10-21

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Me and my visited the Italian Orchard for are 25th wedding Anniversary we have been here before and really enjoyed it so we decided we would go for are Anniversary and we was not disappointed it was fantastic from start to finish the place is brilliant very clean everywhere the staff made you feel welcome from the minute you walked in to leaving the food was brilliant fresh and cooked perfectly and very reasonable after the meal we decided to stay and have a few more drinks at the bar and like everywhere else you was made to feel welcome very professional another reason would be the piano player he seem to make people relax and chill someone walked in with 60th birthday balloons and he changed the music to Happy Birthday to you and that alone made everyone smile and not just at the birthday table we felt relaxed while we was having a drink this is due to how you where made to feel welcome and the staff at the bar talked to you while you was ordering drinks all the staff was like that definitely will be going again and its definitely worth a visit if you want a chilled, friendly night out with great food and drink and great service and friendly staff thank you to everyone there that made are night that extra special especially one member of staff behind the bar he will know who I mean and thank you for the drinks it meant a lot

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Russell Littler . 2024-10-20

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Loved the food and the atmosphere for a date with my partner. I had a steak diane, and my partner had a pizza (which looked delicious). There was quite a lot to choose from on the menu, including suckling pig, which would have been my second choice for food. The desserts were noce, but definitely not made in the restaurant. However, the coffee renour was lovely. The cream was obviously from a can that was bought in, which was a bit of a shame because freshly whipped cream would have elivated it. The only point that could have been better was the service for our table. We had a wait for a long time to be given the dessert menu and then finally pay, whilst the table next to us had been seated just after us, got their food and dessert and left a good 15 minutes before us because their services were paying attention, whilst ours seemed to disappear off somewhere for half an hour.

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Alexandra Butcher . 2024-10-19

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Excellent service and food definitely highly recommended.

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david halliwell . 2024-10-19

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Excellent dining experience. Truly great.

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michael hall . 2024-10-19

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Hot food came to table cold in the middle not good

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Martin Hamer . 2024-10-19

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Nice food served quickly but the restaurant was really busy and loud. We had to shout to have a conversation (which it seemed like everyone else was doing too). Service was OK but ordered a drink that didn't arrive for 20 minutes so had to reorder from a different member of staff

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Nicola Hambleton . 2024-10-19

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Amazing food. Lovely place. Staff are really nice. Great for family, friends and for dates.

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tommymcfc100 . 2024-10-17

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Lunchtime set menu is excellent with huge choice to suit all.

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Peter Seredyn . 2024-10-16

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Great place, the bar area is very impressive, excellent atmosphere , food and service.

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Gary Seed . 2024-10-13

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Lovely atmosphere, friendly staff, great service and delicious food

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Karen G . 2024-10-09

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Very relaxed atmosphere with good food.

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Nik Birkby . 2024-10-08

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Lovely place with good quality food.

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Stuart Cocker . 2024-10-07

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Friendly welcome, good service and altogether lovely food. I opted for a Garlic Bread with Cheese to start which was nicely cooked and had plenty of garlic and cheese. I then had a mushroom Ravioli dish for my main. This was huge and with plenty of mushrooms and pancetta as well. Visiting the area for work for the first time and will certainly consider visiting again next time.

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Rob Newnham . 2024-10-04

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Very extensive lunch menu, reasonably priced for 2 or 3 courses. Very efficient & friendly service. Decent atmosphere in what is actually a very big restaurant

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Keith Owen . 2024-10-02

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One of the best places in Lancashire for sure! Beautiful outdoors, very nice and quiet and food is quite nice too. Our favourites were the bakwell cocktail and meringue, closely followed by the berry cheesecake and Mexican chicken. Recommend and would return again.

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Maria Tarabanovska . 2024-10-01

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Conveyor Belt Restaurant, expensive Lamb's to slaughter menu!! Just horrible place!!!

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John Cutler . 2024-09-29

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The staff were fantastic and accommodated our party when we one member was arriving late. The venue looks stunning and having a piano bar was a welcome change. Food was 5* after trying a pasta and pizza dish. Promptly served and tasted fresh. Would definitely return.

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Laura Ashcroft . 2024-09-27

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There were six of us; a family meeting up from various locations. It was very good. Easy to park, good service, could hear ourselves speak. It was busy which helped the atmosphere, spacious and we weren't rushed.

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Louisa McVey . 2024-09-24

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Absolutely stunning meal, service second to none

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Angela Breakell . 2024-09-24

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Great experience would recommend

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Julie Rothwell . 2024-09-24

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Lovely food, great service and beautiful setting. Look forward to going back.

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T Stark . 2024-09-23

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Love dining here. Downstairs near the window is the best.

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Jenny Barker . 2024-09-23

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Amazing food and great service as always.

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Peter Stewart . 2024-09-23

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Food and service was great. Not much atmosphere sat upstairs with lots of empty tables.

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Tina Morton . 2024-09-23

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Food was excellent service was very quick good all round

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Shane Duncan . 2024-09-22

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Nothing really special here. Had pate to start, with very basic bread. Partner had Tempura prawns obviously bought in frozen. Steak Diane large portion with sauce, unremarkable. Stilton medallions, 3 with a sliver of Stilton on top. Both mains accompanied with sort of roast potatoes and a very tiny veg side. As far as I could or see l, there was no option ion for extra veg or salad.

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Jo Deanna . 2024-09-20

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Wine tasting night at Orchard Wines.... what an experience, great wine plus great fund. Definitely worth a visit 🥂🍷🍕🍖🍗🍝

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Rachel Brown . 2024-09-19

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Went for a meal for my first wedding anniversary last week we had the lunch menu. The atmosphere here is lovely if a bit loud. The service was ok. We did have to wait quiet a while until someone offered us the bill after our plates had been cleared and there were only two other tables. The food was quite disappointing, the pork belly was flavourless, and the pasta dish my husband ordered was just bland. In contrast, my plackpudding brushetta was obnoxiously peppery. The saving grace was that the tiramissu was phenomenal, and my spinach and riccota tortolini were also quite nice. I don't think I'll be rushing back anytime soon, but I'd be willing to give it another go sometime in the future.

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Rebecca Fierro . 2024-09-18

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Lovely meal. Excellent food and service. Can be quite noisey but it adds to the Italian atmosphere.

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Fran Rawson . 2024-09-16

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The food here is great with a well priced lunchtime menu. Service is always good with a lively Italian atmosphere. We've always arrived at 12:00 for lunchtime but by 13:00 it's usually busy, however plenty of tables. I've only been for lunch so don't know about evenings, but they do have events like wine tasting and discounts for their wine shop if you eat there. Would very much recommend. Cappuccino is good as you'd expect from an Italian restaurant but still good to see and taste.

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Travelling Cap . 2024-09-13

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Always amazing. Attentive, polite and prompt staff, and absolutely delicious food.

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Dylan Ward . 2024-09-11

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Excellent good and service. Only scored lower on atmosphere because it was a lunchtime so difficult to gauge. However the lunch special menu 2 or 3 courses offers lots of choice of a high quality

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Ray Hardman . 2024-09-11

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Excellent food, great taste and well served - you will not be disappointed 😋

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Phil Tomlin . 2024-09-10

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Absolutely lovely meal and atmosphere, as usual. I honestly can’t fault this restaurant.

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Phil O'Reilly . 2024-09-09

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Great atmosphere, busy on a week day with an amazing menu. Service and quality of food was excellent.

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Mark Hogan . 2024-09-09

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Lovely place, nice food, but very very noisy unfortunately.

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Richard Johnson . 2024-09-02

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Lovely atmosphere and gorgeous food. The waiters were fabulous. This place is huge and so is the car park. Highly recommend.

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susan wall . 2024-09-01

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Never fails to please. Excelent service and menu.

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ANDREW Lewis . 2024-08-29

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Came across to The Italian Orchard for a family 60th wedding anniversary celebration. The location is superb and sets the tone well, on arrival you can chill in the bar with the piano playing in the background. The menu is extensive with an equally large specials board, something for everyone. A lovely meal, great service, great atmosphere.

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Neil Gibson . 2024-08-28

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Amazing service and great dinner for my 19th birthday will be returning again super nice resturant food is full of flavour in every bite & very fresh

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Maz . 2024-08-27

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Fantastic meal. Excellent service. Fabulous location. Had a fabulous meal.

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Nicky B . 2024-08-24

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My husband booked a birthday lunch for me and 4 of our friends. The service was excellent and the food wonderful. He asked for a window table and they even managed that, perfect.

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Maggie Gee . 2024-08-24

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Really enjoyed it here , worth the 40 minute drive to get here . We will definitely return

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Andrew Kippax . 2024-08-21

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We found this restaurant completely by chance and what a find. Such friendly staff , great atmosphere. Food was amazing value ! Also a great wine shop with lots of quality choice.

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Maggie Spong . 2024-08-21

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You know what you get from this place. 5 star all the way. Good food. Not overly fussy or pretentious

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Michael Starkie . 2024-08-20

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This restaurant is definitely worth a visit. Set in a beautiful orchard setting and tastefully decorated. 6 of us had dinner there and Every single dish was delicious with a beautiful presentation. In my opinion the wait staff need to be trained to be more attentive, we had to flag someone down if we needed anything. Otherwise it was a great experience and I highly recommend visiting this establishment.

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Russo Vosoughi . 2024-08-20

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Great! Would definitely recommend

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Caroline Bell . 2024-08-20

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Went to meet friends, enjoyed a delicious carbonara, the food was reasonably priced and the service was great.

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Hayley Glaister . 2024-08-19

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Beautiful. Very clean all around. Knowledgeable and attentive waiters. Great food and drink. Large car park. Wheelchair friendly in all areas.

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Ian Dowland . 2024-08-19

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Loved it excellent food and service will be back

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Gillian Mather . 2024-08-17

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A good venue. But not intimate. BIG open room and bar, which was pleasant. OK food and good wine. Felt a bit rushed tbh with mains literally 2 seconds after the starter was cleared. No one came to ask about dessert, but no bother, we sort of got left on our own. Odd moment when a wine waiter poured a red wine to taste into a used white wine glass and then looked at me funny when I suggested that wouldn't make a great way to taste the wine...? I had the pigs cheek on mash...served with roast potatoes... again, it's a bit odd. To add to the odd, we had a wheel chair user in our party, and in that massive car park, there is not one disabled space. Again, no bother as we took up two spaces so the door could be opened for access, but made us look either needy or crap parkers. In general it was a good experience we'd go back. It is probably great for the locality and it is good. But nothing amazing. Sorry, was hoping for more.

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Keith Binley . 2024-08-16

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Had a great family meal at a reasonable price

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John Banks . 2024-08-13

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This is a really lovely restaurant. The food is top class.

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Lynda Clutton . 2024-08-10

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Attracts a range of clientèle. Top notch food though.

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Camilla Foster . 2024-08-09

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Arrived for our anniversary meal 30 minutes early. We notified the reservation desk and was told to take a seat in the bar area. We were given menus and ordered drinks. 45 minutes later and still in the bar area. We noticed others who arrived after us being taken through. We had been completely forgotten about so we decided to leave. I spoke to reservations on my way out, and they clearly didn't care one bit. Fortunately, we managed to get a table at a restaurant just round the corner. Thanks for almost ruining our special night.

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Matt Clark . 2024-08-04

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