The Inn at Cranborne in East Dorset

This bar/restaurant is CLOSED DOWN. The system took our booking bug we got there and all the lights were out !!! Don’t waste time going

We live in the village and wandered in on a Friday night at 7.45pm for food. A few tables taken, but didn’t see anyone actually eating. Lots of free tables. We asked for a table for dinner for 3 people and were told that they couldn’t take anymore walk-ins. Not sure what the chef was doing if they couldn’t serve 3 people on a Friday night. Went to the Sheaf for a drink and peanuts.

So disappointed. Expensive and we knew we were getting smallest room, which was still expensive for the conditionand size. Shower runs hot and cold. Beds comfortable and pillows nice. Wasn't expecting to come down for breakfast to find it locked up. Had to track the chef down, to find out he was the only person who had bothered to turn up. Admitted breakfast should have started at 08:30. Got us into the bar for us to find water coming through the ceiling and a pool of water on the floor. Chef went to call someone and did everything he could (which sadly didn't involve a cup of coffee). Let us know that there would be someone arriving in 15 minutes. No "Wet floor" warning sign out for the ever increasing leak. We were here for 2 nights. One couple had to leave without breakfast as they had a wedding to get to, hair appointment etc. Total mess. Rooms are full and people ready to start their day, but not able to do so. 1 hour late General Manager turned up. Still no Wet Floor sign.

I stayed with a group of friends recently, we were here for a wedding. Stayed 2 nights this week, Wednesday & Thursday. Such a lovely place, rooms were fantastic, food was great, amazing staff. Set in the beautiful village of Cranborne. Special thanks to the lady that served us breakfast and keeped us well supplied with coffee in the mornings. Great service from her and always with a smile. Thank you.

We had a delicious dinner here while staying in the area for a couple of nights. Excellent steak and chips and great dessert menu. Staff were really friendly and the dining area is inviting and comfortable

I would have eaten there but we are vegetarians and to see a whole glass fronted fridge with meat in the main bar for all to see was just too much. Yes its good to show and even sell local produce but not in a prominent position and vegans and vegetarians would be put off as we were so we didn’t stay

Can’t say enough about the FDL fantastic welcome , rooms ,staff. We booked the entire venue for a wedding and it was amazing 🤩 Big shout out to the bar staff and special mention to the chef ( spent ten years at the Ritz London) so the food was incredible thanks Steve & Liza

Maybe I was unlucky as my friends did enjoy their meat meals. Starter was good. Vegetarian risotto was tasteless with scant feta and tomato. Overpriced for a vegetarian meal and lack of choice. Brownie wasn’t up to scratch.

Incredibly expensive and completely perplexed as to understand why? the portions are meagre, the food beyond ordinary and such a cold pretentious place. Befuddled.

We arrived on a Wednesday lunchtime, without a booking. We had intended to have some food and to book a table for a large family gathering in March. There was only one person serving. The place was about 1/3 full. We were asked very gruffly what we wanted and told equally gruffly that ‘no booking, no food’ Whilst I completely understand that it might not have been possible to serve us, the rudeness of the man was appalling. One of the most unfriendly greetings I’ve come across. A polite’ I’m so sorry, if you’ve not booked we won’t be able to offer food, but maybe you’d like something to drink’ would have been so much better. Needless to say, we did not book for the family (there would have been 15 of us) There are numerous places in the locality where we can be assured of a less frosty greeting.

So we ate and stayed here visiting some friends who live in the area, have been a few times before and whilst it's a pleasant experience it seems to be getting a little expensive, bad points was that it was very cold and they didn't put the heating on all evening although there was an open fire but we couldn't get near it, no TV license either so no World Cup football, shower in room was above the bath and hard to keep water off the floor and the wonky room was quite quirky, food was all ok, we all had 3 courses and it was all pleasant, squid, scallops, pig cheeks, beef bourguignon, cheese boards etc the best part of the evening was the service, the young lady was amazing and couldn't do enough all evening and the two gents were busy and attentive, as mentioned it was a pleasant stay all round.

On Saturday 29th October we had booked a 100th Birthday meal for 19 people, unfortunately the birthday "boy" was ill and unable to attend but the meal went ahead and family stayed the night. From the second everybody arrived they were looked after, the rooms were superb, very clean and comfortable. We were looked after so well, all the staff were amazing and the food was delicious, including the marvelous breakfast the next morning. Thank you Gareth and all the staff, your all super stars x

One of the best Sunday roasts we've had! it was lovely and also to serve food later than 4 pm on a Sunday is hard to find anywhere for pub food. The service was fab and the food was brilliant. Definitely be back.

Several months ago, I stayed overnight when on a business trip to Hampshire. I tend not to stay in corporate hotels, preffering to stay in nice pubs with rooms. I was not disappointed. This weekend I choose to stay again, this time with my wife for the weekend to explore the local area and have dinner with friends who live locally. What a treat !!. We had dinner bed and breakfast on Friday and Saturday. Lovely welcoming, attentive staff. Nothing was too much trouble. The room was very clean, comfortable and warm. The food was absolutely delicious. I travel extensively in the UK. This is the first time I have ever written a review!! But felt compelled to do so. Great pub. Great team.

I went for a drink at my local and met my friend Matt, the leaseholder who told me he had a chicken pie coming and I needed to share it as he’d had a complaint which he couldn’t believe to be true. The delicious-looking pie turned up, superb pastry, lovely big chunks of chicken and plenty of filling. I asked Matt what the complaint had been and he told me that it was that the gravy was too thin. The gravy looked fine but I tried the pie and frankly, everything about it was exceptional, especially the gravy!!! The gravy was a proper chicken-rich reduction, not the normal corn-flour rubbish one so often is forced to eat. Some people are ungrateful and rude and seem to go out just in order to complain. This was excellent quality food.

We rented a cottage in Cranborne and family and friends came to visit. I decide to book a table for 10, however I was concerned that this establishment would not be able to cope. How right I was! First, we were advised the private dining room would cost 25 pounds, even though we had not requested the room. The the manager stated, OK you don't have to pay. Our order was: 2 T-bone steaks (medium), 3 burgers, one with no bun, a ceasar salad, 1 fish n chips, 1 chicken pie and 2 childrens meals. I decided to purchase a 58 pound bottle of Pinot. Out of stock! Chose another, out of stock. After several attempts, I chose the house wine. One steak was very, very well done and the other undecooked. Although the brioche buns were black, they were burnt! The cesaer salad consisted of a coulpe of leaves and a vast amount of croutons topped with battered chicken pieces. My friend remarked, " Well, I chose the chicken pie as you can't ruin that!" I complained about our meals and stated that the "chef" was out of his depth and lacked the skills to present edible meals to a large group; in that my steak was cooked in advance and kept warm and the other steak was served undercooked to ensure all served together. The response was, " the chef has never received complaints."

What a let down ! Firstly the pictures shown must have been taken ages ago , because nothing resembles the place as it is now. The ambience feels tired and tacky. All of our various meals were disappointing... Sloppy linguine dishes, a pork chop, huge...

Plain grilled Sea bass and straightforward chicken pie tell you a lot about how good they are in the kitchen. If the food is of good quality and the cooking of it is equally good you will have an enjoyable meal. We did.

Not to go into great detail, (these issues were taken up with the venue), but we had a few problems, mainly with the service, but also with the food and drink for two of the party. There was also a discrepancy on the bill. However,...

Very disappointed with the whole experience. Food was bland and the service was diabolical. Will not be returning.

We love it here! Amazing menu and really fab food! The charcuterie board to start with was very good, great quality ingredients! And the cote de boeuf was brilliant! The service was super friendly, and we were made to feel very welcome. The rooms are...

Wonderful lunch at the Fleur today for Mothers Day lunch. I may be biased but thought the staff were amazing and food cooked by Charlie was first class. Even Arthur the dog was catered for 😃

We had such high hopes when we booked this meal. It was part of our weekend away and my Son in Law had researched and read the reviews about their award winning food. What it turned out to be was a very expensive mistake. Starters...

We’d had a great experience here a couple of years ago so we were excited to come and visit again. It pains me to leave a bad review but this stay was beyond disappointing. Firstly the bedroom: the room was dusty with half a finished...

Lovely food and staff, Rude, annoying local! Came here for a special dinner with the family, food was lovely really good quality beef, love the fridge in the restaurant you can really see what your going to get, the staff were very pleasant and looked...

Lovely village pub/restaurant with well appointed newly refurbished rooms. Lovely extra touches with dog bed and doggie goody bag in the room. The food is anything but basic pub grub . I had catch of the day and a lovely roast on Sunday both of...

An impromptu, quiet January lunch , we both had the braised beef rib with bone marrow mash ( beautiful) , log fire on , staff were lovely and the head chef kindly talked us through the cooking process and sourcing of ingredients. Fully recommend.

cannot give much of a review really ,were met inside door by bar manager who clearly trained at fawlty towers , because we could not instantly give our choice of drinks, he commented we were wasting his time and went to serve at a table,so...

The Fleur de Lys is a very attractive gastropub with rooms in the lovely village of Cranborne in rural Dorset. The building is old with exposed beams, stone floors, open fires and delightful guest rooms. It serves local Hall and Woodhouse real ales and good,...

We have frequented this pub over the last few years and it’s always been the quintessential Dorset country pub; great location, roaring log fires, dog friendly, good food/service and a lively atmosphere. However we were rather disappointed after a recent visit for lunch. It spoke...

We stayed for a night and evening meal with our spaniel having stayed before a couple of years ago. The staff were very friendly and welcoming, the food was lovely and the service was very attentive. The room was comfortable and clean. This is a...

My wife to be booked the Fleur De Lys to celebrate my birthday with 8 her family and their partners on evening of Sunday October 3rd. Our first impressions of the restaurant were very good (website, parking, being shown to our table, dogs allowed, drinks)...

Booked Thursday for Sunday evening not told there was no menu except Sunday roast menu with three mains and one of them was off didn’t want a roast and none of our party were vegetarian. Couldn’t even offer us a salad , felt really sorry...

We booked out most of the Inn for our wedding 'weekend' (Wednesday-Friday) in early August and it became centre of operations for those 3 days for a small group of us. Whilst the reception itself was over the road at Castle Street, Rick and the...

I have to agree with some of the recent comments about the food at this pub. It was difficult to find something I wanted to eat from this very limited menu.

Went twice: once for evening meal with my wife and once for lunch with a group. Service was appalling - but friendly enough. "Chef" managed to ruin a Lemon Sole making it largely inedible. At least they had the decency not to charge me for...

The best ploughman's lunch ever ! After visiting a lovely nursery nearby, we looked for a place to have lunch. We were so lucky to have found the Fleur De Lys and definitely recommend. FAB service and value for money. We will be back.

Yet again the Fleur de Lys in Cranborne was wonderful. Charlie's(chef) cracking roast beef lunch was superb and the were pretty yummy too. The IPA beer from Blandford Brewery (Hall and Woodhouse) was great too.

Dreadful rip off of a place. Prices are £££££ for minuscule portions. I would never return here again nor recommend……..

It was so much better with previous owners a few years back... Overpriced and poor quality and service.

We ended up at The Fleur de Lys as nowhere else was open & serving lunch. There were a few people eating & drinking outside, so we ventured in. A courteous welcome from the young lady behind the bar who confirmed they were serving food...

We enjoyed a splendid three-course dinner at this characterful inn, during a walking holiday in Dorset. The food was beautifully prepared, with the sirloin steaks (a house specialty, as we understand it) a highlight, along with the excellent Fleurie.

Stayed B and B two nights. Had dinner also on first night. Ordered steak rare. Overcooked. Sent back and replacement also overcooked. And tough. Other dishes starters and mains all good. Breakfast good. Food expensive. Drinks very expensive. Room comfortable but not very clean. Advertised...

We came here late July for family dinner out. It was rated one of the best in the area so we chose this one. Initially we were slow to be served and was awaiting a waiter to finish a conversation whilst another stood there unpurposely....

Had booked an outdoor table for 7:30pm, arrived on time, staff members didn’t seem to care about the booking and said to sit anywhere. Lots of empty tables so we did as instructed. Waited a good 15 minutes before being asked if we wanted drinks....

We haven't been for over a year and when we returned it was still fantastic - great cooking, good wine and attentive service. Charlie and Gemma cooked up a perfect 10/10 Sunday lunch and according to the girls the puddings were too die for. for...

I recently came here for fathers day and had an amazing Sunday lunch. Today I returned with friends for what can only be described as a wonderful evening. After a stressful day at work to receive such a warm welcome and smiling faces by all...

I dined here two nights in a row with my family and 2 dogs recently as we were staying nearby on a fishing break. What an absolute find. It made our weekend. A lovely welcome, friendly and relaxed. And oh the food! Delicious....lemon sole, lobster,...

if this place was in London they'd be charging double, for food of this quality. Beef is properly aged, so rare to find that these days. The squid and chillie starter was absurdly moreish. Chips are life changing. Lovely staff. They love dogs, which is...

Overpriced. Overcooked. Over ego bar manager, no customer skills at all. Such a shame in this lovely village.

We met at this pub with friends to celebrate a birthday. We ordered several smaller dishes to share amongst us, and found the food very good as well as the service being very friendly and quick. There is an outside kitchen available where you can...

We had a wonderful evening here. Visited on a Monday evening. The team, lead by Rick, are professional, enthusiastic, knowledgeable, attentive and welcoming. We could see that they are passionate about service, food and provenance. We enjoyed a drink in the sunny garden (Dorset Badger...

After long drive down south for work, I discovered this idyllic, bar in Cranborne. The set up is great and well run. Rick and all of the staff are incredibly friendly and helpful. Me being a very fussy Guinness drinker found the quality superb. Wether...

I have to be completely honest and say this has been the best weeks stay in a lovely pub restaurant where accommodation is superb but the food is of very top quality and fresh and the staff are so knowledgeable, friendly and skilled at what...

Having had a horrendous journey down because of bank holiday weekend traffic we arrived and was greeted by Rick. He put us completly at our ease and just let us settle in. We booked 2 rooms as we were travelling with our cat. The rooms...

Came here for Sunday lunch, everything was fantastic, food cooked perfectly, service every swift, slight shame that the table next to us, were clearly in a bad mood and seemed to be on a Misson to upset all the staff and customers around them! Needles...

Came here for Sunday lunch. We sat outside as it was sunny. We ordered some drinks and then asked for the menu and were a bit surprised to find the roast beef was £25! We should have left there and then but we’d driven some...

Went to the fleur de lys in Cranbourne with my girlfriend the staff were fantastic and friendly, we had steak and lobster for our main meal and it was cooked to perfection,then for dessert we had raspberry cheese cake and mango and passion fruit Eton...

Received a very unusual greeting. We were passing the Fleur and called in for a quick drink to have a look to see if we fancied eating there at a later date. We were greeted in a polite and friendly manner and said what we...

On Google Maps (currently May 2021) this is shown as simply "The Inn", rather than the "Fleur de Lys", which we guess means it has undergone a relatively recent change of management. We were camping in our motorhome in Verwood and walked through the woods...

A few days ago I visited the Fleur de Lys website and used their online booking system to book a table for lunch today, Monday 10th May. I received an email from the pub confirming the date and time of my booking and the number...

Delicious food - from the minted humus to the perfectly cooked steak and peppercorn sauce. Wish we'd had any room to try the desserts as well. Great service and lovely atmosphere. Highly recommend. Thanks for a great evening.

I checked in at the fleur de lys, in December for one last meal and a night out with the family, and wasn't disappointed at all, the rooms are cosy and warm. For dinner we had their amazing dry aged steaks, 2 tbones and one...

We wanted a meal out after a busy Christmas but weren't sure of the tier 3 details. We got onto the Fleur de Lys website and discovered we could book a table for two which we duly did and they even sent us back an...

One of the best steaks I’ve had in years! Coupled with the incredibly friendly welcome and fantastic service, this place is an absolute boon. The room we booked was very comfortable too. Thoroughly recommended.

I came here the other day with my partner for an evening meal. The menu looked tasty and we both found something we liked. We ordered a bottle of wine and some man who looked like the manager started to pour it for us. I...

Myself and my wife booked a table at ‘The Inn at Cranborne’ now renamed the Fleur De Lys for 7.30pm this evening. This review in no way reflects the two ladies who served our table, whom were very nice. We both had the lobster bisque...

We ate at the Fleur de Lys last night; the food, service and atmosphere were brilliant. The beer was also well-kept and served at the perfect temperature. We'll be visiting again once lockdown is eased.

Dinner at the Fleur de Lys which is the new name for the Inn at Cranborne. We were impressed at the Covid safe organisation on arrival - no-one hanging around at the bar, staff all in visors. Food was very tasty and very generous portions....

Oh dear, since the covid lockdown I think the chef has lost his vegetable peeler. We visited a while ago and we really enjoyed our Sunday Lunch. However this latest visit was a different matter. Whilst the chicken and pork was cooked ok the vegetables...

We stayed for two nights and had two breakfasts and one dinner. Our room was very clean and comfortable, the service at breakfast and dinner was very efficient and the food was well cooked and presented.

Now renamed The Fleur de Lys Inn, this old and quirky hotel/restaurant/pub is exactly that. The bedroom was nice, but certainly had its bathroom quirks. The restaurant actually served good food. Very short wine list but we found something, and breakfast was a slight challenge...

We visited with friends and was disappointed on arrival that people were stood around drinking at the bar. Our name and contact details were taken and we were shown to our table. There was no Perspex screens on the bars or face coverings used by...

Just had another fantastic meal at the inn at Cranborne fleur de lys been here 3 times in the last few weeks and to day the Sunday roast was absolutely amazing!! well worth the trip out there service was great and the value for money...

Wow! Wow! Wow! This place is out of this world! I have loved watching the new owners make their mark and the food has gone from strength to strength. Since reopening, the menu is incredible! The seafood is so fresh and it’s wonderful to see somewhere doing such excellent produce and quality dishes. The staff are super attentive and nothing is too much trouble. I loved the outdoor eating space and watching the chefs using the outdoor kitchen which is divine! Definitely going back, as soon as I can!! Can not recommend enough!

I loved this place. The food was delicious and it was a memorable lunch. The staff were helpful and polite, and there was a real buzz about the place. Highly recommended! Apparently it has rooms upstairs so we will definitely be coming back!

My partner and I found the food amazing in this pub, it was quick, delicious, cooked to perfection and the staff was very kind throughout the whole process. I would definitely recommend stopping by here.

Ate here last night for the first time. Everything looked lovely, from the garden to the interior. CV regs were followed for guests, but not everyone who came in. The short menu looked lovely. However, after perusing the menu for about 15 minutes and salivating,...

My husband and I loved this place, nice place for the dog and great food!! Can’t wait to get back home and tell my friends and family about this place. For sure coming back x

We booked a room at this Inn for 3 nights on a whim. The accommodation was spotless and well set out and the added bonus was the food that was served both at night and as the included breakfast. We could not fault it both as to taste and a complete change to the usual features on a pub menu. The staff were delightful and friendly and were working hard within the new requirements. Would recommend this as a place to eat and a place to stay.

The food was very average, average at best and poor in the context of value. There was a large amount of white fat around the pork chops, which wasn't rendered down, they looked vile. The Turbot, or lack of it (I sent it back) was just poor. Mains were expensive before adding on the sides at £4 each and not really enough to share either. Those are high end prices in an average pub, where I would seriously contest the skills and credibility of the Chef. I would expect most people could cook the food better at home and serve it hot too. The potatoes and veg were cold, the veg wasn't much warmer after being re-heated. If you want spend this sort of money there are far better alternatives. Overpriced and under delivered. We won't be going back.

Where is good pub food !!!!!!! Knowhere to be seen. Huge plates of meat Where are vegan and vegetarian options that look and taste good, it seems massive meat and fish food is what is on offer but not even cooked well. Staff were not bothered we were there at all Food massively overpriced and not even hot.

A group of us really enjoyed the food here and we found the ordering service to be very friendly. Only complaint was that we ordered a couple of light bite dishes, cheese fondue and mozzarella salad were great! But really disappointed to get 2 prawns for the prawn dish which is £9. I've never paid £4.5 per prawn anywhere!

Now named The Fleur de Lys Inn we were driving past and pulled in for lunch, very impressed, friendly good service and excellent food. We will use it again if we find ourselves around that area. Highly recommend the fondue!

ABSOLUTELY AWFUL FOOD We have frequented this establishment on numerous occassions over several years and had always rated the place very highly, as they had consistently provided exceptionally prepared locally sourced food all be it at slightly higher than average prices. But it was always well worth paying a bit extra for the high standards and experience that they used to acheive.So when we returned for the first time this year we were not put off by the highly priced menu but decided to skip the starters and went straight in for the main course. After a wait of about 40 mins our meals eventually arrived. I had requested my steak medium rare and when it arrived it was barely warm on the outside and was cold inside, also it had been cut into stripes and spread out across the plate probably to appear as `Massive`as quoted on the menu. The chicken also arrived barely hot on the outside and was only tepid inside and proved difficult to separate from the bone. Once cutting deeper in the chicken was still pink on the bone showing it had not been cooked through correctly. We really should have complained but we were well into our meals befor we really noticed and made comments. .Prices were, Steak = £24.00 Chicken = £18.00 and both came without any potatoes or veggies, a side of Chips was £4.00 EXTRA for a very small ramekin consisting of 8 or 10 small chips !We are truely sorry to have lost another quality eatery in our area...WE WILL NOT BE GOING BACK .

Stayed in the 20th August for our wedding anniversary and booked the luxury Cranborne Chase room. The room was disappointing. Lacked style and luxury for the price. I was expecting more for the price we paid. We have stayed in nicer rooms for less money.There was a huge invasion of our peace when a very loud radio could be heard very clearly from below our room , this occurred about 6pm so we put up with it until going to the pub for dinner. When we spoke to someone , think it was the manager , she apologised but said ‘ oh that’s the kitchen’ as if this had happened before but clearly the problem hasn’t been addressed. Our meal was just ok, steak appeared to be cooked well but was tough to chew . The crab was presented with a lovely edible flower but no bread . I was hugely disappointed at the end of the meal to find there was no cheese offered on the menu, as we don’t usually have sweet desserts ,we asked and were told there was no chance of any cheese, despite there being a much celebrated four cheese pizza being offered. Hey ho ...sadly we went without .Our breakfast the next morning was promising , we both had eggs Benedict which was overcooked and bullet like. Service at both meals was very friendly though.Overall we were quite disappointed in our one night stay and wouldn’t recommend.

The food may have been nice this time after a previous terrible experience but I will never eat here again due the absolutely terrible service and rude staff.

Stayed 4 nights. Great location for Bournemouth,Poole and Swanage (within an hours drive) Room was superb and clean and is dog friendly,supplement charged for the dog which is fair enough. Dog friendly pub and food is excellent. Staff are very good and friendly. Breakfast menu is good and if you take your dog they get breakfast too. Off road parking is available and a garden is there to use. Overall a great stay,great staff,great food and dog friendly.

Starters were lovely and so were the sides. The main part of the meal however was full of fat which hadn't been cooked properly. At £52 for a piece of meat for 2 people (sides charged separately) you would expect the meat to be cooked properly. Feedback was given to the shift manager, who obviously has no management or people skills and she brought the Chef out (I use the term Chef loosely) to speak to us, he was obnoxious and had even less communication skills than the manager. The waitress who served us was the only person who made the effort to communicate effectively with us.They obviously didn't like the feedback and after spending £276 on a meal for 6 people (2 of whom had a very basic pizza) we were refused a final drink while we waited for our taxi and asked to leave so we had a 30 minute wait outside, with 2 children, for our taxi.If it's fine dining you're after this is not the place for you. Average food, greatly overpriced with below average staff who sat at a table in the corner sniggering like school kids.

Our first problem occurred when trying to find the inn - during COVID it has changed its name to Fleur De Lys but this was not on Booking.com or any of their in house literature. Slightly confusing.We checked in and booked for dinner. Nobody, customers or staff seemed to take any notice of the Covid guidance including the one way system which was pointless really because the exit door was locked when we checked out!!! Also there was no soap in the Gents. We had our meal outside - the squid was so over cooked it was inedible but the pizza was okay. Going back to our room it was so hot that the small fan provided was inadequate so I made the mistake of asking in the bar whether we could have another only to be told “Only 1 fan per room is allowed “ - when questioned this I was told the same thing and it was obvious that there was not to be any discussion! Having spent sleepless night we were woken by and angle grinder and a kango right beneath our room at 7.45am.The chair in our room was broken and the fan was covered in dust - didn’t notice this until the morning and to think that had been blowing over us all night.Breakfast was a joke - waited 20minutes before anyone took any notice of us. Eventually we ordered coffee and orange juice only to be told they had run out of the latter - for goodness sake, there is a shop 1 minute away. My husbands Full Breakfast was inedible and my scrambled eggs not much better.When it came to checking out we had been charged for the room which we had already paid for and the Eat Out to Help Out discount had not be applied for which we received a barley audible “Sorry “ and when raising the above issues there was a total lack of indifference and interest. When packing our car we spoke to another couple of people who also had had a lot of problems. It was such a shame as this was our first stay away since lockdown and what should have been a lovely quiet relaxing break away turned out to be the complete opposite..

Went today for lunch, had a great time felt totally comfortable in the restaurant with distancing,staff were great and the food was amazing, all four of us had different starters , had the lobster as a main and can only say best I have had,tender ,perfectly cooked on the outside grill kitchen.Can’t wait to go back.

The welcome was pleasant. Steep stairs to room, which was quite large. Designer toiletries were in the bathroom (could be purchased from bar in pub). The bed was comfortable and linen was clean. Only let down were the chairs in the room and the wardrobe. One chair was sagging on the seat where the webbing had given way meaning the seat sagged in the middle. The other chair in the room was the small bucket type, compact but usable. The wardrobe was a different matter, very old fashioned large wooden wardrobe with a door that the hinges squeaked loudly when opened. Unable to use it if partner was asleep. Suggestion for owner - get rid of wardrobe and put something else in place. get rid of both chairs and put a small sofa at the end of the bed and a stool under the desk. Room is plenty big enough to fit the sofa, would be more comfortable for guests. Also, a slightly larger television would be beneficial. However, when it comes to eating at the inn you cannot complain about any of it. Well cooked and presented with delicious flavour.

We had a fabulous takeaway pizza and chocolate brownies. The Inn have a very good set up for theses difficult times. Will be booking a table as soon as we can. Thank you!

Cosy winter inn with delicious food. We went mid week lunch time and it was very quiet. Much nicer inside than it looks outside

Hotel review as we didnt stay long enough for the food. We booked this Inn for three nights to celebrate our Golden wedding anniversary and visit friends nearby. These friends had been for a meal and said it was brilliant, so we booked. When I booked we had the choice of 'cosy' superior or luxury. Chose luxury for the occasion because we stay in good quality hotels and rooms. On arrival we were shown to our room by the lady who was running the bar. The room was freezing - although we were expected no one had turned on the radiators. The luxury room had one large bed with two basic bedside tables, an elderly wardrobe and a chair and a small, two drawer table with small mirror. It was dark as well as cold as bulbs missing in the ceiling lights. IMPORTANT no mobile phone reception there and no phones in bedrooms so there is no way to call out in emergency and no staff member stay in the inn overnight - so we are on our own in emergency with no way of calling for help. (Phonebox in village)!The room we were given was above the kitchen and there noise from the kitchen extractor and a smell of stale fat in the room (previously mentioned on Tripadvisor) The kettle - which we needed to clean - was in the wardrobe with coffee and tea - no biscuits - on a tray with legs, but one leg broken. There was no table area to place the tray so it had to stand on the floor. We had only book a few days before to pay at the inn - but the money for the three nights was taken from our account.

The Inn at Cranborne was transformed five years ago by owners Hall and Woodhouse, but the food and service did not live up to the quality of the building. We tried a few times and stopped going. A few months ago a new management team moved in. We heard good reports and last night four of us booked dinner there. A warm welcome, good service and a really excellent meal. My salt and pepper squid with harissa yoghurt was unusual and good. Two of us ate cod, beautifully cooked and served with a slight gratin on a bed of spinach with potato cakes. Good portions. Really good food. Well done and great to have a good local restaurant at last.

Very pleasant repeat visit - we have stayed twice before - in this pretty inn on the edge of Cranborne Chase. Well appointed room very good food and generally excellent ambience. Not that we have a dog, but very accommodating for those travelling/visiting with one.

Why have this on your menu its production is banned in this country. Ducks and geese force fed so their livers get bigger. Awful to have this on the menu and that is in basic terms

Stayed here last night to celebrate a friends birthday who lives in the village and we had a meal for 7 of us with breakfast in the morning. When we got here there was a power cut but staff dealt with it professionally keeping us up to date and finally when the power came on we had a 3 course meal which was lovely, squid for starters, steak for main and cheese board, all delicious, the room upstairs was spacious, if i had to be slightly critical I didn’t like the two single mattresses together for the bed or the shower attachment but apart from that all was good. Breakfast in the morning was also delightful with cooked local sourced food and great coffee and juice.

Needed a place to stay the night with the family, the dinner was absolutely amazing, great service, the food was stunning. The rooms were fabulous! Great beds, never slept so good in my life, fresh water in the room, the bathroom was shiny clean, I recommend this to everyone! I love this place!!