Pure Drop Ferndown in East Dorset

Absolutely appalling meal. Don't tend to leave negative reviews but was seriously disappointed with our experience at this pub and will not be returning. 4 of us went out for dinner and three of our meals where almost inedible. The Thai curry was just spicy water and the beef in my roast dinner was impossible to cut or chew. No one came to ask how are meals were and when we went to the bar both to mention the food and to order an ice cream, there was no staff on duty. As we had paid when we ordered, we eventually had no choice but to just leave our uneaten and uncleared away plates on the table. Worst it would be unfair to expect particularly special food at this fairly low end pub, I don't think it is unfair to anticipate that it would have been edible.

Àli and all of the other members of staff are always friendly and helpful

The Pure Drop is an excellent place to visit. Good menu choices, tasty and hot food at very reasonable prices too. Plenty of parking. Great friendly staff.

Great pub lovely staff and great food. Can't wait to go again.

The Pure Drop is a very typical suburban pub, and is obviously trying very hard to build itself a good place in the community. Service for food and drinks was prompt and efficient, and the food itself was very good. Okay, it's a pretty standard "pub menu", with the usuals - mixed grill, fish and chips, burgers, pies, etc, but it was nonetheless served quickly, the food was good quality, tasty and hot! The pub also hosts a number of varied activities, including quizs, raffles, live music - a brass band playing Christmas Carols on our visit was lovely. We'll definitely be visiting again.

Decent pub food, but very sticky tables!

The service was friendly. The tables all presented well, and were clean and well lit. The range of drinks was good. The food was absolutely wonderful, did not take too long to arrive, and as two of us are vegetarians, it was great to have a good choice. The prices were reasonable too, especially with the 30% off voucher on main courses! The sweet was too tempting to ignore, and delicious when it arrived. The portion size was just right too. The rest of the pub was clean and welcoming, and the toilet was the same. Disabled parking was close to the building for convenience. All in all I'd rate the experience @ 99%. The only thing taking it off 100% is that the Disabled parking bay was not very clearly marked. However, all in all it was a throughly enjoyable experience. We don't live in the immediate area, but our friend does, so we shall hope to meet her again in your pleasant surroundings, for another excellent meal, in the future. Thank you, and well done to all the staff.

Nice friendly atmosphere. Good food. Reasonable prices.

Lovely meal and friendly service

No Sunday lunch left at 3pm disappointing as reason for going Had to choose other food which was nice food, friendly atmosphere, will go again

Popped in for some food and we had spicey burger with chips and mac n cheese absolutely cooked to perfection highly recommended

Food could be better prepared, maybe kitchen staffing issues were the problem. Staff are great food was a bit slow to come out

Visited The pure drop first time for a while . Booked a table for 4. All our meals came out together fairly quickly staff were friendly and helpful. Pleasantly surprised and would definitely go back.

Booked a table for 4 spur of the moment. First time here and we were all pleasantly surprised. Very friendly staff. food was great (one of the best steaks I have had) and priced fairly. Will definitely be returning soon.

We had a great time at the Pure Drop tonight. We only went for a drink but the food looked great so we decided to eat as well. The bar staff were entertaining and fun and the food was great. Thank goodness I didn't drive as the atmosphere in there was very morish and I had one more drink than I meant. I'll sleep well. Thank you all for a very enjoyable evening. We'll be back.

Good food, friendly, knowledgeable staff.

Lovely friendly service received from Ali, nothing was too much trouble. Reasonable pricing for food and drinks especially as there are some offers around, dog friendly, food came out piping hot, overall a great experience.

The pub had a reasoanble number of people there but was not busy. There was only a barmaid and a waiter in view. I ordered drinks, a Hunters Chicken and Scampi. We had a fair wait before our order came out, although drinks were promptly provided. My scampi was the usual pub fare and acceptable. However, my wife's Hunters Chicken had virtually no BBQ sauce. We eventually attracted the waiter's attention who then dashed off to the kitchen. A little while later he rurned with a small pot of COLD sauce. He was told that this was not acceptable. Finally a sauce boat of hot BBQ sauce was provided. All of this took some time and I had nearly finished my scampi before my wife started her chicken. The meal had gone cold but at least the sauce warmed it up. We had desert and coffee elasewhere.

We are not from the area, Visited here on Good Friday, nice food, lovely waitress.

we all had a wonderful time here at the pure drop. we as a collective were here for a wake, and the support, service was lovely and warm and welcoming. we couldn’t thank the pure drop team enough, especially glenn who checked upon us multiple times to ensure we were all okay :) thank you so much towards the pure job team the food was lovely, fantastic service. <3

Highly recommend this place, every time I’ve come I’ve been impressed with how nice the staff are, aswell as how good the food and drinks are. Given the price of beer nowadays it’s annoying when it’s flat or tastes off and you see that often nowadays, but at this pub it’s always been really good quality, served well and great every time. The food honestly is amazing too, we love the Tuesday burger deal and you get so much for your money, it’s amazing. The staff are always so nice, every time we’ve come they’ve all been so friendly and welcoming. We just went Tuesday and the guy in the restaurant and the lady at the bar were both so friendly. Honestly the best pub in Ferndown, can’t recommend it enough as I will be going a lot more frequently now. 10/10

Every time I’ve come here honestly it’s been amazing. I like beer enough to know lots of pubs it’s not served very well or it’s flat and it’s abit disappointing, but every time I’ve come here it’s been amazing. The drinks are always really good quality, and also the food has been amazing every time. The staff are so friendly aswell. The Tuesday burger and drink deals are my favourite, best pub in Ferndown in my opinion highly recommend

Very good experience, food was great and staff were lovely, polite and professional.

I'm sorry but the food wasn't worth the price I paid. I have the Phillips steak baguette. Unfortunately the steak was way over cooked and chewy and there was like no cheese 😕 even though it was stated in the menu. Otherwise nice place

Sunday night is a great night, Quiz run by John, is hilarious. Great place for a drink or meal. No rowdy crowd, a pleasant place to meet

Always happy with our experience in the Pure Drop. Kind staff that take good care in their work and a lovely atmosphere around the whole building. We always look forward to coming back

Always have a great time here. Love the Nachos so much and the staff are always so welcoming and friendly. Can’t wait to come back again soon - keep up the great work !!

Yet another great experience at the Pure Drop, this time for a small family get-together and we were all hugely impressed! The place was vibrant, welcoming, clean and bright and the staff greeted us very courteously and professionally. The food was excellent and really fantastic value for money. My son and I enjoyed the "Thursday steak and a drink" offer while the remainder took advantage of a deal offering 30% of all main courses. There can't be many places these days where four people can enjoy a great meal with a couple of drinks each for under £20 per head. We will DEFINITELY be back. Many thanks to everyone at the Pure Drop - keep up the great work!

A nice place to stop off for quick pint.

Great value, clean and friendly, service was great, well worth a visit

Always have a great time when I visit the Pure Drop. The staff are friendly and attentive, the food is great and comes out in good time. Would highly recommend, Frances and her team are amazing!

Visted with friends. From arrival we were made to feel welcome. Good friendly service and an absolute amazing meal. One of our party has diary requirements and amendments were made to suit their needs. On the whole visit nothing was too much trouble. We will be coming back for sure.

Great evening, super food with attentive amd friendly staff. Thank you Molly and Connor.

Lovely pub. Friendly staff. Amazing atmosphere. I would 100% recommend the food and drinks! The bar staff knew my order after the first round.

The Pure Drop is a great pub. A good selection on the menu and food was tasty. Super chips. The staff are helpful and friendly.

Popped in at the weekend for a spot of lunch and I wasn’t disappointed,food was great and well presented, service was top notch! Thank you team puredrop will definitely return!

The food is very poor. Nice staff though.

I pop in on Monday it was steady but was served by Conor very quickly I saw they had a deal for every day of the week as it was Monday I had the pie and drink deal I have to say the presentation was awesome and it was amazing will definitely be coming back and would 100% highly recommend.

This pub just gets better and better, lovely meal again tonight...had the steak which is always great but the whole experience is down to the amazing staff. CONOR in particular, what a switched on young man, smile on his face, making sure customers are happy, lovely way to spend an evening. If you haven't been, do go. We'll done all of you, we'll be coming back yet again!

Francis and her team are amazing, they give a huge welcome and check that you’re ok throughout our visit. Our food was lovely too

I recently visited Pure Drop and had an outstanding experience. The food was absolutely delicious. On top of that, the customer service was excellent. The staff were friendly, attentive, and made sure we had everything we needed. I highly recommend this pub for anyone looking for great food and a welcoming atmosphere!

I came with my family. Staff were really nice and food was just as amazing! Everyone really enjoyed our evening. Would definitely be back

We had read that this pub needed some support due to a drop in trade as a result of roadworks. We decided to give it a try for drinks and see if could become our new 'local'. Sadly it was not a great experience. I stood patiently at the bar to get a drink and watched with dismay at locals getting served before me. Upon complaining I was told that the young barman was new. We then sat down to have our drink and unbeknown to us we had sat in an area of the pub which was soon to be set up for a quiz night. The person running the quiz night turned up and began to set up. More locals then arrived and began to occupy the tables round us. This was fine but when one of the locals began chatting to the man setting up the audio equipment for the quiz we heard the comment "Don't know who these 2 are". So with being ignored at the bar and clearly being sat 'in the way' we didn't feel welcome at all. We drank up and soon left.

Great evening, great food, awsome quiz great fun. Very friendly staff, couldn't recommend it more . you won't be disappointed

Sunday evening quiz every week by John. Absolutely fantastic evening full of fun, brain exercise and lots of laughter. Great night. Great food. Great pub

Good food, quick service. Bar staff brilliant (esp Aimee & Connor). Good pub

Great place to take whole family

Excellent food today for all the family and plenty of books and colouring to entertain the children, the Landlady truly is a wonderful hostess along with her teammates!! Thanks for a lovely afternoon :)

5* isn’t high enough for this business. Having worked in the food and beverage industry for over 20 years, including vast Managerial experience and I have never experienced such a first class customer service in a Pub in the UK. When I visit a new place, the first thing I check is the toilet, if the toilet is clean then everywhere else is clean I know that, but this place is clean in every aspect, the carpet on the floor, all windows, handles, bar mat, the whole team is incredibly accommodating with a big smile on the face which you wouldn’t get in most full table service Restaurant. The whole environment has a wonderful atmosphere, the garden very quiet and well presented, Francies the General Manager really gives a lot of love to her Restaurant as well as the team, I know from experience it is hard to manage a Pub like this these days considering the recent climate and even the road works makes it very challenging. I lift my hats off for Francies and her team oh and please tip sometimes if you can they would feel more appreciated.

We had a lovely time and the staff were all very friendly and helpful. The food was really good and I was so impressed with the vegan/dairy free options for my 2 boys with milk allergies. Lovely relaxed atmosphere, and outside area. Overall very happy and would definitely recommend and will be returning! Thank you!

Great deal via Gourmet Society. That being said the prices were reasonableanyway & the food was good pub grub. Well done to Amiee as well for her first class service.

Our waitress Evelynn looked after us all really well 😊 We had a small issue with one of our orders, on this occasion but it was resolved swiftly & efficiently by both Glenn & Evelynn. We always say, it's not the problem but how you deal with it. We would definitely recommend The Pure Drop both for food or just a casual drink.

Excellent used over the last few years whilst on holiday in area. Always choose this pub, good choice of menu. Happy helpful staff

The food was amazing the staff were friendly and very kind to everybody very good restaurant

Lovely pub, great atmosphere and lovely food, highly recommended 😄

Really good meal as usual thank you.

The staff were lovely and the portions were a good size and tasty too. My family really enjoyed it and we’ll be back

Excellent visit to the pure drop again today all the team were welcoming and had yet another fantastic meal. Keep up the good work.

The food was good and the young woman who served me was very pleasant and eager to please. A very enjoyable lunch.

What great service, couldn’t find fault in any step, and Evelynn was simply amazing 🤩

Great service and great friendly staff, happening to help all the time,

Service was slow, understandable with only two front of house colleagues working, they were both friendly and polite, clearly working hard. The steaks were average, insufficient staff for a promotional deal night.

Lovely place to enjoy a good meal, staff always welcoming and helpful. Been 5 times everyone enjoyed themselves and looking forward to next time.

Fantastic service and great value food. Lovely atmosphere.

Lovely pub, great real ale, wonderful service.

Quiet because of the roadworks at the moment

Me and my boyfriend came down from London and we stopped by The Pure Drop. I am so glad we did! We were served by Alisha who couldn't do more for us, she was bubbly and friendly and had lots of knowledge. They have a wonderful selection of drinks but the Guinness was the best I've had!! It's beautiful pub, credit goes to Frances and her team. And the best part is they are dog friendly!!

Really lovely staff, and a nice feeling, definitely kid friendly l, and a good quizz

Friendly staff and great food. Dog friendly with a great atmosphere.

Best Sunday dinner in Ferndown. Frances and Alishia were amazing made us feel comfortable and welcome. Oh and the food was to die for. This pub is a credit to the company and definitely best pub in Ferndown!!!!

Ella the server was AMAZING couldn’t have done more, manager Glen AWFUL! So rude from the start, shut early and didn’t call last orders just so rude and will not be returning!!

Very pleasant & waitress very good too!

Another Lovely Meal Happy friendly staff Thank you

Great pub, friendly staff, excellent chef.Family get-together for my son birthday

So glad we gave it a second try. A few years ago we had a meal that was disappointing so vowed not to return. Today, we gave it another chance and we were extremely impressed. The food was high quality despite the more-than-reasonable prices. The service was excellent and the staff very friendly, especiallyAnna whowas extremelyfriendlyandhelpful. . We will be back soon.

We had a funeral reception here on Friday 19th July 2024. Thank you to all the Pure Drop staff for looking after our party of 30. Given the occasion the staff were discreet but attentive. It felt like nothing was too much trouble. With many thanks, Wayne and Jenny Brown.

had the cowboy burger cooked by Aleisha for my lunch today. superb i work in the industry and just wanted to say how much i enjoyed it this pub is a credit to its manager staff well trained and food always good

Very good service and looked after

Booked through friends.. DISGUSTING SERVICE.. NOT RECOMMENDED.. Visted 100s of Pubs & Resurants with our friends & never left a bad review like this" But this review is well deserved.. Arrived at 7pm Shown to our table. 20mins later still no service? Went to bar to remind them we our still waiting & ordering Drinks . Very Slow Service.. Received Bill paid Split down middle with our friends plus left a tip? Got home & found out they have added 3 drinks to our bill totaling £16+ Emailed them no Response for a day or so? Rang just got Answer Machine. Rang again got through & the Phone was hanged up on my friend " When we eventually got a call back we Promise after Promise Basically just giving us the Run around !! The Manager Francis as been Not Helpful " I'm getting it sorted " I'm getting sorted " But unfortunately not getting nothing Sorted . Full of Hot Air I'm sorry to say" We Won't be coming back.. UPDATE ON REPLY FROM LANDLADY? REVIEW WAS ACCURATE " But No Mention of any APOLOGY for the Bad Service in any Correspondence ??????

Once again, the team the Pure Drop have smashed it! Upon arriving a little later than planned to watch the England Semi Final, myself and my friends were immediately served with a smile. We enquired about the possibility of seating in the already packed pub to catch a view of the game, and no request was too big. We were fully accommodated and towards the end of the night received in a bite to secure a table and seating for the final. 10/10 from the landlady Frances, and an enthusiastic young gentleman called Dan. As always, would highly recommend

As ever outstanding service from Frances and her attentive team. I cannot fault the pure drop and you can see why they have won dorset pub of the year. Keep it going i would not eat anywhere else 5 stars well deserved.

Come in often for a drink after work… This place has exactly what you need to unwind. Great staff, great pints, great atmosphere. What more could you want.

Great place, always great food, lovely and hot

We attended last night for the Cats Protection pub quiz. We had a very enjoyable evening with good food, a good drink and a wonderfull atomosphere. The whole team really worked hard int he background to make sure we were all well looked after whilst we took part in the quiz. Thank you.

Great evening at CP charity quiz

Great Cats Protection charity quiz night last night with a lovely meal and great atmosphere. Glenn, Ella, Evelynn, and Owen at the Pure Drop looked after us all while the CPL entertained us. Great evening and will definitely be returning.

Shame we had to wait so long for our food. I know there were alot of us but we had pre-ordered which should have helped. 9 o'clock is a little late to be eating. Food very good though.

Excellent sausages Great service by Glenn and Evelyn. Will definitely return pdq. The apple crumble is one of the best I have tasted

I put a very good review on Trustpilot so although 4* for food on here this doesn’t in any way reflect an average experience. We have been here a few times and always found the staff very polite, friendly, helpful and accommodating. They are a credit to this establishment. We thoroughly enjoyed our meal and it’s great value for money and with offers like the 30% off vouchers makes it a very affordable meal out. So we will definitely be back and would thoroughly recommend the Pure Drop pub and restaurant. Compliments to the staff 👍🏼

My wife and I had arranged to meet 4 friends for a drink and possibly eats,we all came in separately and were all asked on our arrival "had we booked?" even though the pub wasn't that busy.Made all of us feel like we weren't welcome unless we had booked a table and were having food.Albeit we all eventually had a meal and the food was well prepared and the service was very good we all felt that we should not be made to feel guilty if we were there just for a drink.

Food was served cold so had to send it back. No apology or refund from manager .very poor customer service 😢

I am a solo American traveler making my way through Europe to expand my view on the world, starting with southern England as it is my my heritage and where my family has deep roots. Truly, to my enjoyment, I was recommended to this classic English pub. For my American friends, when you envision a classic pub look no further! Smart staff, authentic HOT food, perfect pints, and a hilarious manager made my multiple visits here a delight. The fact that by my second visit here most of the staff remembered my name and even my drink order I really felt like a local and made my experience such a delight! So for those passing through and those who live around the corner, look no further for your next dinner, drinks, game night than the pure drop!

Good atmosphere, good food, good service

Welcomed as soon we entered the restaurant and shown to our table, even though my friend and I were early. Excellent service all round from Connor, Ella and Owen and all three were friendly and cheerful and nothing too much trouble. Will be back soon!

Great value food, but drinks a little expensive

The food was absolutely lovely, perfectly cooked steak😋Amy and Owen were very attentive, friendly and looked after us brilliantly! We are very impressed and will definitely be back.

Lovely venue, great food and attentive staff. What more could you want. Thank you for making us feel welcome!

Good food, good beer garden, lovely waiters conor and owen very kind and helpful

Perfect for a casual supper. Ambiance is much improved over the last couple of years. Always a warm welcome

Clean ,polite staff.Quick service.Refurbised. quick service