The Indian Street Kitchen (Swansea) in Swansea

I am very unsatisfied with the food which i received. Ordered Chicken biriyani and expected a good flavoured dish but instead, i got too much oily, dry and rice wasn't even cooked properly. The delivery time is the next thing which is really stressful. The distance was not even 0.5 mile but it took more than an hour. I got a response from the owner to reply them via Instagram or Facebook to resolve the issue but that's the next joke. Both platform doesn't accept message unless they follow back 🙄. I tried loaded fries before, that was quite okey. Good suggestion- connect the store with food delivery partners!!!

Get the aloo tikki chaat. Will not regret it

Myself and my partner have been coming to ISK since they first opened, outstanding food and service every time, always fresh and full of flavour. thanks guys👍

The lamb curry was absolutely stunning and rice. The special burger was way too small and there is too much sauce in it. The chips were absolutely stunning as well.

Customer service is a JOKE. I like the food from ISK but it’s just not enough of a reason to order from there anymore, and can no longer give them the benefit of the doubt. Absolutely every single time I get a delivery the order is a minimum of 45 minutes late and/or missing items but they alway seem to have time for multiple Instagram posts. Tonight i ordered one curry and one fries and it was an HOUR AND THREE QUARTERS late. I called for an update at 8:50 which was 40 minutes past the delivery time and was told no later than quarter past, called again at 9:25 as it was STILL not delivered and was told the driver was on the way and it would be less than 10 minutes. By 9:40 I called a THIRD time and asked why my order still hadn’t been delivered and they just flatly refused to give an explanation. Finally received my food at 9:50 when it was meant to arrive at 8:20. Food arrived cold and barely edible. Took nearly 3 hours from the point of ordering to receive my food with only apologies from the restaurant when I spoke to them for the third time. No offer of a refund or attempt to make good. Judging by other reviews this seems to be how they are operating now so wouldn’t recommend to anyone if you want an order for delivery.

Food took an hour to arrive and then parts of the order were cold. Unsurprisingly. Not the best first experience.

The food is good but you have to wait too long to get it. Ordered a delivery and it took over 2 hours so the next time I ordered a pick up an hour in advance with an agreed collection time but it was still 30 mins late! Just not good enough sorry. If you can’t fulfil the orders don’t take more on!

Waited nearly 2 hours for food, I have contacted the shop twice and spoke to a gentleman, no apology 😑. Won't be ordering from here again, not worth the wait. Gentleman I spoke to was more concerned about not getting paid for the food he had eventually made, than the amount of time we had waited, and the food we had paid for that we hadnt received.

Ordered 2 paneer currys and a couple of sides through Uber eats. The order took over 3 hours to arrive, despite being given an initial timeframe of 1 hour. When we rang the restaurant they told us it would be another half an hour, but it ended up being another full hour. They should not have accepted the order, and we would have cancelled if they were honest with us when we rang them. Would not recommend at all.

Amazing food. My partner said awesome fantastic probably the best curry he has ever had…he had the lamb naga curry. I had tikka burger & tikka loaded fries they were so good.

Delicious food and great customer service. Loved it and 100% recommend it.

The food provided by this restaurant is mediocre at best, lacking the authentic taste and quality one would expect from an Indian dining experience. Despite charging a separate fee for delivery, the service is highly unsatisfactory, with long delays and poor handling. Even more frustrating is the fact that the restaurant consistently fails to deliver within the promised timeframe, causing inconvenience and disappointment for customers. Improvements in both the food quality and delivery service are essential for a better dining experience.

Delivered from deliveroo… was over an hour late. Ordered over an hour before restaurant shuts. Ordered 2 of the same curry.. one chicken one paneer. The curry that was meant to be medium spiced but was so spicy that I couldn’t eat it.. my partner loves spice as well and even he thought it was too hot. Couldn’t taste any ginger or garlic that was meant to be in the curry… wouldn’t order again. Very disappointed.. ☹️

Need a petition to get ISK open at lunch time. The food is just incredible 😂 The Tikka Wraps are out of this world.

Very conflicted review!! First time customer, ordered at 6.54pm, delivery was estimated arrival 7.55 - 815pm....called them up 8.21pm and was told it will be there within the next 30 mins,offered a refund and told "its really busy", no apology. Rung back AGAIN at 8.54pm(did get an apology this time)..."order with the driver"...order arrived 9.20pm (approx 2.5hrs after ordering which is laughable) was worried it'd be cold but was wrong here,it was absolutely superb! The food would have to be a 5/5 but the delivery/service would be 0/5 if possible,went down the middle with a 3/5!

Unbelievable food. You won't find another Indian restaurant locally which produces such tasty food. I've also worked in India for a number of years and food is on par with the meals I've had there. Great food and very good value for money.

Food is okay but their delivery service is shocking, twice I’ve ordered and had to cancel , I couldn’t get hold of the kitchen. once my food was cancelled they delivered and asked for money which I already ordered food by then. It’s shocking I don’t recommend them

Amazing food best in Swansea for less than 15 pound you can have an amazing meal very refreshing and beautiful taste , can’t wait to try the food again soon

Frozen veg used in the Jalfry is never a good thing, it was quite oily too. Tasted ok to be fair. The potion sizes seem smaller compared to other takeaways.

Collected my order from the takeaway, chilled to the meditative music and when I got home, the food exploded with flavour, amazing quality, got to be the best food experience in Swansea, I am super impressed, tastes incredible

Generally I always read reviews before I try a new place and I thought I’d give ISK a shot despite quite a few 1 star reviews…. Well delivery took over 2 hours and the food was mediocre, curry was FAR too sweet, tikka fries were not as spectacular as people say and the only decent thing in my opinion were their Somosas. In all honesty I won’t be ordering again and wouldn’t recommend to friends:(

Food was absolutely amazing! They lads in the store are sound. Will deffo recommend to anyone and ill be back very soon !

Good takeaway. Enjoyed both the main dishes I ordered and shared with a friend on my first order. I ordered online for delivery and it arrived within 45 minutes on a Friday and I was nearly four miles away and it was still hot when it came. Ordered again from their new site in town. The curry was really nice. Will be ordering again.

Absolutely scandalous having to wait 3 hours for 2 curries. Tried to contact a number of times but no apology when finally answered or when finally delivered.

Credit to Swansea City, the food is 👌

Extremely disappointed with our food. Spent over £40 and threw away most of the food. The main dishes aren’t cooked fresh, but are heated up in a microwave. Three dishes were cold. The tarka Dahl was just a container of flavoured water. The onions in the main dishes were huge and under cooked. We’ve had meals from the ISK for many years but this was by far the worst meal we’ve ever had !

Staff made sure we were satisfied with our experience, food came quickly and it was hot. Lovely food

Our favourite takeaway by far! Never been disappointed!

I can’t fault the service or the food. It’s our go to when it’s a birthday treat or it’s been a long week!! You get so much for your money, i honestly can’t fault them at all.

The absolute best takeaway around. Its food is incredibly good quality. It tastes fresh, is made with care and looks amazing. The food has a really great mix of flavours so you get plenty of spice but never in an overpowering way. Instead, it's well-balanced so every bite tastes great. My favourites are the crispy chicken burger and chilli cheese fries but the curries are also exceptional. Just really great quality all round and worth the visit!

Oh my gosh, first time trying tonight after contemplating it for so long and wow.. the food was so good I am lost for words 😂 I’ve tried and tested many Indian Restaurants throughout the country and the moment I tried the butter chicken 🫨 I can easily say without a shadow of doubt, we will be returning more often!

We absolutely love The Indian Street Kitchen, the food is always outstanding and the service prompt with collection and delivery times notified via email which is great for us to keep track. We probably order a bit too often 😂 so take our word for it you won’t be disappointed! And sign up for the award points for money off 😋

The most amazing , tasty food! I love ISK! Highly recommend the Pulled Tikka Burger!

Honestly so good, the food is always 10/10 !!

Super tasty food at a reasonable price, can highly recommend the samosa chaat and the chicken tikka kochiwala - delicious fresh tasting ingredients with a bit of a kick to it! The paratha is so good too!

Gorgeous, fresh tasty food. Great customer service! Will definitely be ordering again

Without a doubt the best Indian Takeaway in Swansea. Exceptional flavour, Mumin (the owner) is the nicest guy ever and I can never fault it. Worth the wait! ❤️

Absolutely delightful food! Always full of flavour and hot when it arrives. Would 100% recommend for a street take on Indian cuisine 🌟

Amazing food amazing prices quick delivery 5☆ by me

Burger was nice fully Satisfied but waiting period is :')

Ordered their naga burger and doner fries, thoroughly enjoyed.

Waited over 2 hours for my food, everytime I rung they kept saying it’s out for delivery, don’t bother ordering unless you want to starve all night

What can I say ordered food for deliver at 7pm tonight two hours later no sign so I rang them up, to be told waiting for the delivery driver to come back, be about 20 mins I said are you sure as my husband has to be in work by 10 then he said about 30 I said is my food there, he said yes, I then said I will come and pick it up and then he said it Will Be ready for you when you when you arrive, now 2.and half hours if I had waited to have food delivered is not acceptable when you are told 40 mins, if it’s going to be 2 hours or longer let people know, when I picked my food up he said would you like a drink for the dilivery for which I said no thank you. Its a shame really as there food is good but I won’t be ordering from there again.

Absolutely dreadful. First time ordering through Swansea eats, was really excited to try this place and waited almost 3 hours for a delivery of 2 small meals. Kept getting palmed off when we rang, then told us after and hour and a half of waiting that it's going to be at least another half an hour because they're e waiting on the driver. Another hour passes and still no sign of the food so we ring again, answered the phone and they hung up without saying anything. Tried ringing again and they purposely kept the phone off the hook so we couldn't ring back if we wanted to, said absolutely nothing at all and all we could hear was background noise for half an hour whilst we waited for someone to acknowledge us, which they never did and hung up once again! Tried messaging them on Facebook yet our comments kept getting deleted. Tried contacting Swansea eats for a resolution to this absurd behavior from the restaurant and even they've ignored us after emailing their support team and leaving messages on their socials for the past week. Both Swansea eats and inidan street kitchen were disgusting with the way they treated us and I would never recommend either place to anyone unless you want a headache and loose out on your money. Will stick to mad buns or dfc from now on as their customer service is above and beyond and the food is excellent.

The tikka burger and doner is banging

Enjoyed the food from The Indian Street Kitchen, food was tasty and hot. Will order again soon

Terrible service! Waited 3 and half hours for food to be delivered! after a 2 hour wait we rang to find out where our food was, they told us it was out for delivery! This went on for a further hour and half. Each time we called they led us to believe it was out for delivery when I don’t actually think it had even been made! The place closed at 9.30 we were still calling at 10pm to chase our food! Really shocking! Won’t be ordering from here again!

Ordered for a community event, got great feedback about the food from those who attended. Food was packed nicely and arrived piping hot. Definitely will order again in the future.

Flavourful food and incredible value for money. Not to mention how warm it was when we got it, would definitely come back again soon.

Always great Quality food very tasty & plenty of choice 👌🏻

Quality deep fried chicken. Definitely better than KFC. Lamb jalfrezi it was nice, spicy but in my opinion it was too sweet. Butter chicken is very sweet. I will try again lamb jalfrezi soon to double check anyway maybe it was a different batch 👌

The food is fantastic the service is excellent the people are verry nice as well

Prices gone up and portions seem to have gone down?3 chicken strips instead of 4 strips the chicken is nicer now although not as much flavour,spicy donner fries seem to have half the meat they used to on,food is still 10/10 but if your going to increase the prices at least keep the portions the same

Waited for 2.5 hours and still for them finally to come it was too late. Foods is not wanted when you wait that long!

3 hours and still waiting for delivery last called the place almost half hour ago with a promise it was leaving the shop and would be a max of 20 minutes. Absolute joke of a place, I will be getting my money back from uber eats. Never known a place to be so diabolical. Even if the food turns up and is lovely, nothing is worth waiting what will be over 3 hours for. I wouldn't order again even if they were the last place on earth.

Good service. Delicious food. Loved the Naga burger and doner fries 👍 😋

Ordered from Indian street kitchen on Saturday 4th November. Order was placed for delivery with a 45 minute delivery time. After an hour I called the store as we hadn't received the order and I was told when the driver comes back it will be straight out to us. After another half an hour still no sign so called again and was told driver is on their way and it will be with is any minute. Another half hour had gone by so 2 hours since placing our order, still no sign so I called again to complain and I was told to message on Facebook and they would sort something out for me such as a voucher, refund etc. So I messaged and my multiple messages to them have been ignored for the last 5/6 days. Order was finally delivered almost 2.5 hours after ordering with no apology, by this time it was almost 10pm. Order was to an address less than a mile away so I don't understand how it took so long for the order to get delivered and why there was so much of a delay. If I knew it was going to be such an issue and take so long I would have collected it instead. Terrible customer service, food was also not hot on arrival. Definitely collect if ordering from here.

I order chicken biryani and vegetable biryani being an Indian this biryani not even 10% close to any biryani please when you serving Indian food please at least try to reach its standards

Food took 2 and a half hours to arrive. Was cold and tasteless. Absolutely terrible.

Absolutely fantastic food, they're very popular you'll be waiting a while, but it's always worth it.

Food is lovely. It’s just a shame about the wait time. Restaurant accepted order, said it would be 15mins rush over to be waiting an hour. Think it would have been longer if we hadn’t moaned. Normally wouldn’t be a problem but we had our son in the car waiting to have his McDonald’s.

Long wait for a delivery of mush which is the only way to describe this food. Over componsate with flavours/seasoning which gives you a bad stomach.

This place has gone down hill. It used to be fantastic food and was always delivered on time. Now the food is tasteless, the rice overcooked, and was delivered 50 minutes late and was supposedly out for delivery that whole time. Won't order from here again

Amazing price for such unique tasting food. I’ve been to london and tried many restaurants and by far this is one of the top places I would recommend for food. Such a gem, you wouldn’t believe it was located in swansea. The seasoning on the dishes are top tier, bursting with flavour I would highly recommend (especially the hefty chicken burgers and the pizzas)

Bar staff, they're worked hard Place was clear and tidy

I had the Double Crispy Chicken Naga Burger with a tikka Fries - absolutely lovely to be fair, plenty of tikka with the fries and the burger was very tasty - couldn’t really taste any naga, but that’s not the end of the world - food tasted good and it filled me up.

I've had good here 3 times now and it's really consistent. Very aromatic and fresh. It's a winner. I'm not too sure if it's something you can grab quickly as the dishes are cooked fresh and take some time to prepare so I've had to wait a while to get food. I don't mind waiting for freshly cooked food though. I would like to see more of a variety of breads available if I could change one thing.

Amazing service, amazing food regularly come back here for food like no other

Multiple occasions ordered from this place and yes they are slow but waited 3 hours for delivery and they stopped answering the phones. Food arrived at 7 minutes past 10 in the night. Not acceptable. As much as I like the food I will no longer order from here

Ordered a takeaway online through Swansea Eats. The lamb dhansak was tasty but some of the lentils were undercooked and the pilau rice was dry, some of it almost crunchy

Ordered online, they said 2 hour wait but it took 3 hours. Order early to guarantee food here. This is no ordinary Indian takeaway, the food is absolutely delicous, everything I ordered was top quality. My wife has never liked Indian food and now loves this place. I even ordered a sweet chilli dip for 50p and that was outstanding!!! Naga wings outstanding. Be careful of the hot option for curry as it is genuine Vindaloo hot hot. Will definately be buying from here again.

Don’t bother ordering Yes the food is nice but you can expect a 3 hour delivery. Absolute JOKE.

If you want to wait 4 hours for your food to arrive then this is the place for you. Shocking service. Messaged them directly as advised and no response!

Food was lovely, no complaints there. Ordered twice from there now, delivery time for the 1st was long but borderline acceptable. Ordered tonight at 6.15 and food didn't arrive till 9.20. After calling the store they said it would be another 20 minutes. If you're struggling with delivery orders just don't offer them, or maybe just delive4 to a smaller area. Unfortunately I wouldn't order again simply due to the extremely poor service, I wouldn't even want to collect from store. Its a shame because the food is delicious but they really must do better, a 3 hour wait is shocking, and I don't know any other take away place that would take this long.

Food was lovely , beautiful taste, unfortunately took 2 and a half hours to arrive and had to ring to check where the food was! They were polite but not a good wait time as food was ordered at 644 and arrive at 917!

Beautiful food. Very well presented. Will always go back

took ages to come and butter chicken was the worst one i’ve ever had couldn’t even eat it but the rest of the food was good

Food taste nice but shocking shocking delivery times....waiting 3 hours for food plus it arriving later than estimated is far from acceptable! Will never order from here again.

Amazing food, as usual great food and a great delivery service, Amazing

Been ordering on a regular, the last few, there has always been something wrong, this one, loaded fries that were loaded with nothing, everything that comes with any kind of sauce, apparently is a pre made naga sauce, in other words, if the sauce is too hot, they wouldn't know how to tone it down, or put less in. The best thing about buying food is there's plenty of other places, but once your standards drop, you know itll get worse.

I really want to give this place 5stars. Food was amazing yet it's been 4 days since and my stomach still doesn't feel right. Might be something else but it's way too much of a coincidence.

Shocking service do not order from. Waited two hours for food kept telling lies on when it will arrive, when it did finally arrive the chips were soggy like most of the food and cold food was poor. Better off ordering a mcdonalds if u want a takeaway

Terrible service waited over 2 hours for food!!! Will never order here again. Terrible terrible service

Best takeout in Swansea. Ordered 3x from Swansea eats app. Food is hot and so much flavour. I recommend the Bombay burger and chatt fries for £7. And the garlic and chilli cottage cheese is delicious

Food here is always 10/10 Consistently good food

My favourite Indian takeaway/meal in Swansea! Always fresh, great quality food and portions are great! Prices aren't bad either 🙌🏻

The chicken korma and pilau rice was absolutely amazing and it taste delicious and it was hot food it was lovely thank you guys

Great food plenty of flavour fast delivery but was a Wednesday loaded fries and Naga burger great spicy enough to enjoy 👌👍

Stunning. It came a long way so was worried how it would be when delivered. Lovely flavours. Samosas and paratha were perfect. Had the biryani and portion was big. And also had the kochiwala and it's gorgeous. Drinks were cold too so that's always a bonus.

Tikka loaded fries and curry was spot on, the rest so called street food was very basic. The mint sauce was probably the worst I've tasted. very watery and bland. overall its rather disappointing

Great customer service by the team. The food well what can I say. It was truly delicious especially the Naga naga burger and the donor loaded fries. The food packed lots of flavour and spice. The only disappointment was the Aloo tikki Chaat which was okay. The chilli paneer had a really nice kick to it and went down well. They are a takeaway service which only accept cash at their place so any credit card bookings need to be done online. We will return to try the biryani and another burger.

I cannot explain how amazing the quality of food is here. Absolutely stupendous

Lovely food best burger about 😋😋

My experience, is to say I would definitely order again, im not a fan on spicy food but that was most definitely amazing

Customer service and food is always amazing.

Small portions. Very greasy curry's £6.50 on a burger that was as Small as a McDonald's regular hamburger Overpriced, overhyped. Never again

Lovely food reasonably priced and delivery really quick. Ordered at 17:00 and food delivered by 17:30. Food was hot on delivery. Will definatly order again.

Had this place many times now, and it is always spot on, never a bad meal, thanks guys

Placed our order online at the opening time, told to expect it to arrive within 2 hours and it arrived 30 mins later still piping hot. Food was lush, so definitely ordering again.

Stunning food, all tasted fresh, hands down the best Indian food I've had. Wait times are clearly relayed when ordering so you know what to expect. So good!