Based on 276 opinions finded in 2 websites
Based on 276 opinions finded in 2 websites
Opinions
Excellent food and service in a picturesque setting.
Alan Temple . 2024-11-08
MORE AT Google
We had a very enjoyable meal at the Ice House. The food was delicious, and the portions are very generous. The service was a bit patchy, with some mix ups on the dishes but overall it was a great meal which was good value.
A.M Clifton . 2024-10-30
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Love this place great food, great views, very friendly staff
Denise McKendry . 2024-10-19
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Great pub, restaurant Great manager
Dante McKeown . 2024-10-14
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We held our day 2 here following our wedding and it was amazing. Very accommodating and helpful. Nothing was too much of an ask and Nigel did all he could to help us. It was massively appreciated and would highly recommend.
James Wylie . 2024-10-08
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Went in here for a drink one night as we had planned to eat there the next. Unfriendly welcome and after ordering and paying for 2 cocktails the barman started our drinks then went straight to a party of 8 at the bar to serve them. When we finally got our drinks, the other more helpful barman told me he had no idea what it should be, they were reading it of a sheet. Not worth the money, bad service needless to say we won't be back.
Claire Mccaffrey . 2024-09-22
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Nigel was amazingly! The food was off the charts and the atmosphere was a perfect was for us wrap our travels to Northern Ireland! Watched that gorgeous sun set was a bonus!!
kim slone . 2024-09-18
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Nice bar, friendly staff and chilled atmosphere. I have yet to dine there but the food looks good and I will update my review when I've tasted their cuisine.
David Neeson . 2024-08-11
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Very very good food, great service too.
Peter Mcmullan . 2024-08-01
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Good food recommended roast beef dinner
[DATA EXPUNGED] . 2024-07-28
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6 of us to a booked table at for 8 people. Very noisy crowd in and place is very echoey. Slow to take order but once sorted everything went quickly and smoothly. 1 meal of 6 wasn't nice at all. Staff commented to chef and meal was removed from bill.
Mark Hyde . 2024-07-27
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Red Sails Festival week so knew it would be busy. Staff very attentive. I have eaten here before and was very disappointed but my meal was cooked by a professional chef Stephen who had just started and the flavours were outstanding. Keep him and you will have happy customers.
Joan -Original- . 2024-07-24
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Great food, very pleased with both the starter and main, nice lively atmosphere, not the place for a quiet dinner, but just great
Brian Bell . 2024-06-29
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Staff especially Katie and the manager nigel very friendly and welcoming cocktails that we had where delicious definitely will be back ... from Angela and Joyce ... highly recommend this place
Angela McVicker . 2024-06-20
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We ate there this evening for my husband’s birthday. We had to chase our drinks order as we waited so long. We also had to chase our starters which we had waited almost half an hour for. The starters were good. The main courses were poor. My husband had fish and chips. The batter was overcooked and the fish was very thin. My steak was luke warm and there was blood on the plate because it hadn’t been rested. The tomato was cold. When my husband came to pay the bill, they tried to charge us for two lots of drinks. Food not great. Service not good. Won’t go back !
Krissi Rochelle . 2024-06-16
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Person 1. Selection of breads as starter, bread was sliced 3cm and hard, main course mussels which were well out of date and rank. Person 2. Main course, Monk fish (four pieces size of two oxo cubes) on a mountain of lentils. Management stated that I did not have to pay for the mussels, took three attempts to get them removed from my Bill. Very disappointing, a no no for me I'm afraid
Geoff Whitehead . 2024-06-11
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Absolutely incredible bar, amazingly friendly professional and helpful staff..their espresso martini is one of if not the best I've ever had ...cant wait to come back again next year for the nw200 amd your superb food and drinks
Linda Wilson . 2024-05-12
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Superb meal and service on a very busy evening! Great value and highly recommended.
Simon McC . 2024-05-07
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Good staff, good food and good view.
Peter Kane . 2024-04-28
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WELCOMING. GREAT LOCATION. Food is delicious. Tables are perfectly spaced, lots of room. The service is excellent and professional. The atmosphere is so relaxing. The music made me smile and hum along to, yet at a level which never interfered with conversation. Views are outstanding. Cosy bar downstairs, also given choice to dine on this level. Upstairs extends to an outdoor area to enjoy a drink and a meal. All areas are very clean, bright and welcoming. Don't leave Portsteward before spending time at The Ice House.
Catherine Deery . 2024-04-19
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We went in about 7pm on Saturday, and to be fair, they were quite busy. Seeing that they were busy, I asked one of the servers if they could take us- totally fine if not- she said yes, but it would be the window stools looking over the building site. That was ok. We took them and they brought us over cutlery and menus. Then they totally ignored us. We sat for a while and then decided we'd wait 15 minutes before leaving. We waited that and then we just got up and left. On the way out, we met the server we'd interacted with first. Her face kind of dropped but she didn't say anything. Don't think I'll be back, and it was a real shame as one of our party was visiting from the US so didn't give him a good impression.
Logan Davidson . 2024-04-13
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Visited on Easter Monday for dinner at 7pm. Gorgeous interior and good exterior space. Staff made direct eye contact when we walked in for our booking then basically ignored us until we stood right in front of them. Had to go to bar to order drinks only to be told "I could have come to you, oh well, snooze you lose". Food was basic pub good done poorly with only the battered fish being decent. Cutlery was just dumped at the table and staff walked off. If you wanted something it was like you had to flag people down. The upstairs feels like it doesn't know if it wants to be a pub or restaurant and isn't doing either well.
Az Drummond . 2024-04-03
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Ordered a pasta dish and had been waiting over an hour for it to even be served with meals being served all around us, the dish was bland with very little flavour and was very unevenly cooked, would not recommend
Samuel Boyd . 2024-04-02
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Highly recommended, great food, atmosphere and staff.
Robert Dougan . 2024-04-01
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First time eating here and definately wont be the last. The staff were so friendly. They alone made the visit worthwhile, but the food was also exceptional.. the most delicious burger I've eaten in a while.
Alison Dobbin . 2024-03-30
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Honestly the best staff in any restaurant I have ever eating.. They are a credit to both themselves and the ice house. Nothing was too much, friendly inviting and put us all at ease when dining with young children. Food was amazing cooked to perfection. We will be back and recommend to everyone...
Maxine Martin . 2024-03-23
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Great views! Lovely atmosphere over the weekend 👌🏻
Christine Owens . 2024-03-22
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Was nice to see the Ice House open again. This was the first time I'd been back since they've reopened. The food was really good. I had the monkfish tail, which was amazing. Others in the party had different things and nobody was disappointed. Service was really friendly, engaging, and attentive. The server we got chatted away and couldn't do enough to try to help out. They definitely go out of their way to make you feel welcome. Price is about what you'd expect. Perfectly reasonable so no complaints there, definitely feel like I got value for money.
David McConaghy . 2024-03-20
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Have been in the Ice house. Staff friendly and professional. But had to leave after half hour. As it was really noisy. Pity upstairs restaurant couldn't be closed off
Pat Collins . 2024-03-19
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Fantastic place great service and oh wow that view from upstairs. However the main thing to report is the best burger I have ever had anywhere
Terry Alexander . 2024-02-22
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Excellent. Food and service exceptional.
Richard Reid . 2024-02-18
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Need more bar star in downstairs bar.
William Houston . 2024-02-03
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Friendly service, good food and very reasonable prices. This was our first visit since re-opening, and we will definitely be back.
Matt Preston . 2024-01-16
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The food was decent, but I wouldn't call it amazing. My chicken goujons were standard pub fare, but my friends were let down by the burgers. They lacked the advertised bacon and weren't very visually appealing on the plate. The seafood linguine wasn't what was expected and wasn't finished. Our sides (fries, chips, and garlic chips) took a good 5 minutes to arrive after our main courses, which felt a bit off. The service was interesting - the staff were friendly, but when we asked for water for the table, they only brought 3 glasses for our group of 5, and when we tried to get the attention of the younger staff, they seemed to blank us. But the senior staff were nice and attentive. On the upside, the atmosphere was warm and inviting, and we enjoyed the overall vibe.
Zak Johnston O'Malley . 2024-01-04
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Average experience of north coast dining - drinks are moderately priced for the area, although food is nothing special. Portion of garlic fries was large but the burger did not come with bacon as advertised. Not worth the price paid.
Matthew McCloy . 2024-01-01
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Great experience. The best seafood chowder fish and chips ever
Joseph Maxwell . 2023-12-30
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Heard good things about this place, shame we didn’t even get to order a drink. No hello from the staff upstairs, once we asked for a menu, these were placed down with no hello, just “back in a minute”. Further 10 minutes passed with no orders taken. Venue is nice but need to work on service, place wasn’t busy.
jgunshon . 2023-12-27
MORE AT Google
No complaints about the food and service .Manager,Nigel very helpful and friendly. However, when we queried a number of faults in the bill the young man serving in the bar upstairs was extremely rude and swore at us. The other member of staff was less than helpful and verging on unpleasant . This detracted considerably from an otherwise pleasant experience
mary Cargan . 2023-12-22
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Visited for our staff Christmas party. The food was amazing and the staff great. The venue clean, tidy and warm. I'd happily return and recommend.
Peter Martin . 2023-12-16
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The food was lovely and the staff were very friendly and helpful.. lovely decor too.. will definitely visit again
Rebecca Downs . 2023-12-13
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Ben and Kai from the bar downstairs were great craic and has amazing service! hope these boys get the recognition they deserve! all in all great night!
Sophie Millar . 2023-12-04
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Ate in Ice house last Thurs, staff went above and beyond to cater for the dietary requirements of a member of our group. So impressed with the service. Food was great as was the surroundings.
Helena Dempsey . 2023-11-27
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Menu only had a few choices on it but they were pleasant.
Philip J-D . 2023-11-11
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Staff were so very attentive and geeat food. The decor is lovely.
Barbara Moran . 2023-11-08
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Really enjoyed our visit to the recently refurbished and expanded Ice House. Staff were friendly and helpful, although there could maybe be a case made for a front of house when you arrive. Menu was a little limited but what we got was very good. Will definitely be back again, great to have this restaurant back open!
Gareth Houston . 2023-11-06
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Our first visit since the Ice House has been renovated. Efficient service and good food in nice surroundings. Only one negative, the so called background music is that loud, you end up having to nearly shout to hold a conversation. Because everyone is then talking loudly, it drives the overall noise up even more. Maybe that's what some would call atmosphere? We would return, but maybe avoid a noisy Saturday night.
Davy Mac . 2023-11-05
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We had good beers and nice talks there!
B. S. T. . 2023-11-02
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Popped in for espresso martinis yesterday and had to just comment due to the exceptional friendly professional service and attention to detail of the barman Thankyou
Linda Lewis . 2023-11-01
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We were up for a few days and we went to the ice House for a few drinks and we were meet with kai, he was a lovely young man and was brilliant at his job and we will definitely be back
Jacqueline Holmes . 2023-10-30
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Kai has been an absolute gent the entire night. His pints were good, cocktails amazing and his craic even better. Our first time in here and he made us feel like locals. Super spot
Stuart Mc Arthur . 2023-10-24
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Nice views, good food, pleasant staff
William Stewart . 2023-10-23
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Great place with great views, nice meals.we had lobster with chili sour cream fries and burger. Delicious !
Xabi . 2023-10-19
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I put 5 star for the atmosphere even though it was Monday afternoon. Place was relatively quiet but the view more than made up for it..
Kieran Madden . 2023-10-17
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My wife and I eat out on the north coast nearly every week, and pre pandemic loved the old icehouse, regularly sitting in the upstairs bay, overlooking the harbour….thought we’d try it tonight since it’s reopening. Sadly, very disappointed..☹️☹️ Starter to share…Honey/chilli prawns…£12 for 6 prawns..🤔😳😬…prawns big but very salty/Asian salad nice/but sauce inedible…nothing but dark soy, so ridiculously salty…..told waitress, who mentioned it to chef, who agreed, but hadn’t tasted it before it was sent..😳😬 Main…fish and chunky chips…..big piece of good haddock, but batter and fish unseasoned, so tasteless….chips ok, but borderline over salty…mushy peas so thick they had to be cut, and were cold..!! Menu mains limited to fish, and unless some of our menu was missing, there was no meat, ( steaks/chicken), except a burger..!! When paying the bill, was thanked for pointing out the faulty sauce, but still charged the full price..!! Service was friendly, but nobody checked if our meals were ok. Atmosphere was pleasant but quiet. As this was a first impression of a newly reopened restaurant, and there are so many other good restaurants on the north coast, I sadly doubt I will be returning to the Ice House..☹️☹️
Ian Morrison . 2023-10-09
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We had a great evening. Staff are amazing. Looking forward to the expanding menu.
Kathy Jamison . 2023-10-07
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Called in for wee drink with wife treated great by all staff hopefully get meal soon fòod looked great 👍
Kenny King . 2023-09-23
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I have walked past here countless times. Called in for a coffee and were met with pleasant staff willing to ensure our experience was memorable. As can be seen from the photos, the downstairs has a cosy feel and welcoming. We ventured upstairs, and it didn't disappoint either. Greated by the octopus / Kraken on the ceiling as you go up. Most people look down. Look up. Leonardo would be proud. Large open windows with views to occupy anyone. As you venture through towards the back, you think, could there be more. Purpose built bench and stools with a large TV. And so it goes on to an open courtyard with multiple seating. It has the feeling of a greek Taverna. Just remember not to smash the crockery or glasses. It's worth a visit. We will be back.
paul nelson . 2023-09-22
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Unexpected Suprise, ticked all the boxes! The food was beautiful - pizza was delicious, burger homemade and also delicious, even simple sides were properly cooked and seasoned, generous portion for kids meal, tomato sauce included without having to ask, all round lovely. Drinks came promptly, service was friendly and efficient, mostly very young staff but all super polite and keen to please. The lady who seemed to be in charge was knowledgeable, supported the other staff and organised everything required efficiently. The decor was lovely and prices very reasonable. Surprisingly good visit considering the lack of staffing currently in this industry.
Georgina King . 2023-09-16
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Called in last night without a booking and we’re quickly greeted and seated. The menu is small but everything sounds tasty. We had the salted chilli squid with Asian slaw and the chilli and sour cream fries. Best squid I’ve had in a very long time. Good size portion, really tasty. Staff are friendly. Definitely be back here.
john magowan . 2023-09-15
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Amazing chilled out views and really friendly staff. Well worth dropping in.
Tom Williams . 2023-09-12
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Fabulous location, the staff are lovely. Nigel, the manager, is knowledgeable & friendly. The batter on the haddock was light & crisp. Top notch.
Jules dmc . 2023-09-08
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Called in this afternoon for a pint on a long walk..friendly staff..perfectly poured..orchard thieves served in non orchard thieves but no big thing.. 1 mixed toilet downstairs?
colpinkie . 2023-09-04
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A complete rip off. My husband and I both ordered the open chicken sandwich at £12.95 each. This consisted of one small slice of bread (approximately 4 inches wide), one lettuce leaf, one slice of tomato and a chicken breast sliced into two. Lazy cooking, it seemed the 'chef' couldn't be bothered and the kitchen deemed that to be acceptable to be placed in front of the customer. This was after we tried to order lobster but were told it wasn't possible because "they needed to be prepared." We won't be back, not a good first impression.
Michelle Robinson . 2023-08-25
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Would give 6 stars of possible. Fantastic
Paul Savage . 2023-08-23
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We were able to take the children there untill 9 pm
Patricia Gallagher . 2023-08-23
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Beautiful view and lovely service.
Erin Fitzgerald . 2023-08-22
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Wonderful friendly staff and lovely premises.
Caroline Morrow . 2023-08-21
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Very friendly staff great location
Colin Kale . 2023-08-15
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Very nice place with lovely views.
Trevor Reader . 2023-08-13
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Called in for coffee with friends. Was very impressed with the new premises and service. Staff were very friendly. They have an outdoor terrace/beer garden which would be lovely on a warm sunny day.
Margaret Morrow . 2023-08-08
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Had a few drinks on the terrace in the sun. Great place
angela mawhinney (Sunlover) . 2023-08-06
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Some aspects of the meal were lovely. The nachos were great. The chicken was alright, but nothing special.
418natashaw . 2016-02-28
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Good food, attentive staff. Love this restaurant. The Bang Bang Chicken is really good. Can't wait to go again.
itchyfeetBallymoney . 2016-02-26
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Probamos el restaurante local por primera vez en unos años. Era fácil ver porqué como la comida, el servicio y el entorno no está a la altura del nivel mantenido por costa norte la mayoría de los restaurantes. Mi pareja y yo pedí un bistec cocinado medio raro lo que llegó a nuestras mesas era un corte barata, de difícil, de carne cocida. Muy decepcionante por el precio, ya que este restaurante no tiene los tres campos por el precio de los principales establecimientos locales como la mayoría. Los empleados eran inexpertos, no están bien formados y el personal del bar era desagradable y más familiar. La decoración arriba era Gauche, barato y poco atractiva y claramente patrocinados por un popular marca de Ginebra. Lo mejor de nuestra comida era la vista desde la ventana de arriba. Muy decepcionante, no volveremos.
LilySmith1992 . 2016-02-03
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El Ice House nunca decepciona, de alta calidad, comida local! El pescado es siempre recién capturados y nunca he tenido una mala comida. El personal siempre es amable y servicial, en especial en torno a 6 hora de las naciones Unidas a menudo cuando nos Cram carga de l de pequeños en el rugby y algunos nachos. A veces la espera puede ser un poco largo para comida, pero creo que va a mostrar que hacer su cosa bien aquí. ¡Muy recomendable!
stevelavo . 2016-01-22
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Había 7 de nuestro grupo para cenar aquí en la víspera de año nuevo. Compartimos nachos, pieles de patata y pan de ajo para comenzar. Los nachos en particular eran extremadamente sabroso, fluida que será un montón de salsa de queso, jalepenos, etc. Para platos principales, el rape quería no estaba disponible, así que elegí la merluza especial en su lugar. Fue excelente, sabrosa y presentado en un encantador con un tomate y verduras base. Era mi plato favorito de nuestro grupo (habiendo probado todos los demás es también! ). Otros buenos platos eran el bistec, bacalao y eglefino. 2 del grupo ordenados los platos de pasta pero tampoco estaba buenísimo y las raciones de pasta eran demasiado grandes, lo cual era un poco desagradable. El lugar no estaba muy concurrido, lo que para nosotros porque no era demasiado ruidosa, así que un ambiente relajado y agradable en la que charlar. Si sólo se habían producido el 2 de nosotros, podría haber sido un poco deficiente. En general, tuvimos una velada muy agradable y sin duda volvería a comer aquí de nuevo.
carolsbelfast . 2016-01-06
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Fantastic food and attentive staff.
Lynn Lennon . 2016-01-02
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horrible noche! Había traído un amigo de visita de Cambridge. Habíamos reservado allí como en cualquier otro sitio lleno esa noche. nachos ordenados como aperitivo, que eran grasosas y enfermizo. Pedí solla europea. El camarero volvió a explicar lo servían como 2 piezas de pescado y que sólo había 1 pieza izquierda. Estoy de acuerdo con otro trozo de bacalao en su lugar. La comida estaba grasienta y enfermizo. Mis socios comida lo mismo. El ambiente era lo suficientemente agradable pero la comida era terrible!
977rosie . 2015-11-08
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Mi más reciente viaje a la casa de hielo era menos de una agradable.
Jport95 . 2015-10-20
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Caminamos pasado después decide ir en.parece muy pequeño desde el exterior, pero es grande por dentro.
Yvonne L . 2015-10-05
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Visitamos con amigos en un domingo por la tarde. El servicio fue bueno. Comida pasable. El edificio es bastante viejo y necesita una mano de pintura. Pedí un café americano y me dijeron que sólo confirmación. Oh, Dios es un restaurante o una cuchara de grasa. Creo que usted necesita para su casa de hielo de juegos.
Colerainecritic . 2015-10-03
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Comimos aquí la noche pasada. ... y fue super comida ... los nachos para empezar dio en el clavo.
lindawoods9143 . 2015-09-27
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Came here with a group of 6 other people. There was not one thing anyone didnt like about their meal. Really lovely food. highly recommend this place!
Carrie R . 2015-09-25
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Went here with a mixed crowd of about 14. We were put in a private room and waited on hand and foot. From the food to the atmosphere there wasn't a single complaint. The fresh fruit strawberry daiquiri seemed to flow all night. Highly recommend.
travelalot2011 . 2015-09-22
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Popped in for a quick lunch and it was a pleasant surprise!I ordered salmon and my partner pasta.My salmon was perfectly cooked and even though the full meal was not what I could say was traditional (Grilled salmon, homemade wedges, tobacco onions and pepper sauce) it was delicious and good value!
WeeJenB . 2015-08-24
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Visiting Portrush with Dad & Uncle & feeling really hungry stopped here to eat and was Really impressed with the friendly waitresses, great sea view & the best cod & chips I've had in ages, Highly Recommended :)
T d . 2015-08-12
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Just home from having a lovely meal in this establishment. The food was 1st class and the staff where very attentive. Will definetly be eating here again.
luci4trip . 2015-08-07
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Had heard good reports from friends about the ice house and I'm glad I gave it a try! The food was beautiful, best meal out I've had in a long time. I also enjoyed the relaxed atmosphere. Only thing was we had to prompt the waitress to take our order as we had been sitting a while, but she was a nice girl, and the food didn't take long so it wasn't the end of the world. Definitely would return.
Bridgin M . 2015-08-05
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Great food and lovely view of the harbour. The tobacco onions are a particular favourite with all the family! The pepper chicken and the steaks are great. Wine list a bit disappointing ,but service is excellent and the food is great value!
Gaunche1 . 2015-08-01
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This pub/restaurant is spacious friendly staff and the food is very good. booking is advised on busy days in the summer. A window table upstairs gives one excellent views out over the sea Bar Mouth and Donegal
John D . 2015-07-29
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Ate in this lovely little place on Friday past- lovely wee bar downstairs then went upstairs for dinner. Food was gorgeous and the staff were lovely will definitely be back when visiting Portstewart again
Ciara G . 2015-07-28
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The Ice house is a small restaurant and feels very cosy and intimate. the choice of food was good and whilst more expensive than many of the other local eateries it is lovely overall in terms of standards and ambiance. Service was good, discrete but attentive. I'd certainly go again for a celebration meal though not really 'family tea out' venue.
Rebecca R . 2015-07-26
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When other places want you to wait two hours the ice house is never as busy and I don't know why. The food is as good as the well known haunts and portions and prices are good too. The decor may be a bit shabby getting but if you are after food then give this place a try. Been a few times and it's never disappointed.
AliP53 . 2015-07-23
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Food was of low standard and tasteless. Staff standing around with arms folded. Decor absolutely TERRIBLE. Safe to say i will not be back and would never recommend to family and friends
ellen h . 2015-07-14
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Even when this restaurant is very busy, staff really attentive and friendly. I take my steak blue and they cook it to perfection. We have tried a lot of things on the menu and never been disappointed, it's always very good.
Marnie H . 2015-07-12
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The food overall was average, service was quite slow and the atmosphere was so so. I had heard some good reports of this restaurant but was a little disappointed when we ate there.
helenccm . 2015-07-08
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This is the sort of food I want when I go to N. Ireland. Wholesome, rustic and absolutely mounds of the stuff. Steaks are to die for and the fish is locally sourced and wonderful. Right by the sea (you can hear it) and comes with a bit of a 'party atmosphere' - which I should add can get a touch raucous. Don't let that put you off though, I went on a Saturday night.
Tiernanwelch . 2015-07-08
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A group of us visited during the "NW200 week" and were really pleasantly surprised at the great meals we all enjoyed. My chicken and prawns in a chorizo sauce dish was delicious and servings were generous.
Wendy B . 2015-07-07
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The meal we had was very traditional as the menu was not great for choice. Atmosphere very quiet and staff average.
harry062_10 . 2015-06-30
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Eher große Portionen aber top qualität. Etwas teurer als der Durchschnitt aber das Preis-Leistungs Verhältnis stimmt auf jeden Fall
Franziska O . 2015-06-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We spent one night at the Port Hotel as we were visiting family in the area and heading to the Giant's Causeway. Location is good, not a far drive from the Causeway with decent restaurants nearby. Staff at the front desk and in the restaurant were friendly. The beds unfortunately were very uncomfortable.. lumpy and badly in need of updating. The hotel vibe is cute and quaint, okay for one night, but wouldn't spend a second night.
1337 Opinions
i ordered the rump steak medium rare and it was unedible! it was extremely tough and overcooked. It came with an onion and a slice of tomato on the side with pepper sauce for £28.... I dont usually leave reviews but this really was the worst steak I've ever had in my life, I wont be back...