The Ice Cream Parlour in Lincoln

My daughter with milk and egg allergies was desperate for some vegan ice cream on our long trek up Steep Hill. Unfortunately our timing was just out and we missed the ice cream place where we had intended to go by 3 minutes! We happened to walk by this place and when asked were told they had 2 types of vegan sorbet. Now my daughter gets pretty frustrated at being fobbed off by the offer of sorbet in place of ice cream (the latter containing milk/cream of plant based variety and the former being frozen squished fruit with no milk/cream) so was initially reluctant to try it. We are SO glad she changed her mind. In all honesty, the sorbet was absolutely delicious and better than any ice cream we have ever tasted! It was creamy AND fruity (we had a scoop of the lime and a scoop of the strawberry). She loved every mouthful. We will definitely be buying again when we visit Lincoln in the future. Thank you for making a little girl with allergies incredibly happy 🥰

We had along weekend in the area and had a day visit in Lincoln which included the castle. We found this great ice cream place round the corner. The staff were Great and friendly and they even had Rum and Raisin which is rare and the ice cream was delicious.

I had a cone with two scoops. One rum and rasin and one banana. The cone was very crisp the ice cream had very distinctive flavours. There was also the addition of a shop personalised wafer. The staff where very pleasant and dressed very smart. Thankyou.

Had THE best Lemon Meringue Pie ice cream from here, unfortunately after a few licks it fell out of the cone! I went back to say that it was the best ever icecream I'd tasted before it fell out, they very kindly gave me another scoop in a tub! Thanks so much! Everyone got to taste it & also loved it! Yum!

Simply great ice cream. No messing, walm welcome when we entered with the family. Great flavours to choose from too. Will be going again!

Such a lovely place to go for very tasty ice cream! A lovely welcome and friendly staff. So considerate of my sons allergies too. Will definitely be going back.

Lovely little shop and a warm welcome. Had the Chocolate fudge, and Lemon Meringue together. A great treat after walking up Steep Hill.

What a gem of a place located a stones throw to the cathedral ! Very friendly staff, impeccably clean and delicious ice creams . I’ll be back !

Amazing!! Well needed ice cream shop with the most delicious flavours! Friendly staff and spotless!! Will be visiting a lot! 👌🏻👌🏻

The turkish delight was delicious! Not only was the ice cream great, the staff were really welcoming and friendly. Highly recommended.

Great ice cream, loads of flavours to pick from (apple pie and white chocolate millionaire shortbread are amazing!) and super friendly staff. Reasonably priced considering the quality of the ice cream and cones that are available. Perfect location too, right next to the Cathedral and Castle. Our kids loved it, they even gave them samples to try before we ordered. Highly recommend people visit.

Incredible ice cream. Such a good location to grab some tasty ice cream with such friendly staff and even got to meet a Red Arrow pilot.

Full disclosure. I always suspect that people in catering establishments who wear blue gloves don't know why. The ice cream scoop is designed to enable you to mould ice cream into a ball and squash it onto the cone without touching it. Under the new management, the servers use their fingers (gloved, of course) to push the ice cream onto the scoop - then hold out the same gloved hand to take your money. Oh dear, oh dear. The ice cream that I had was tasty enough but I will be going elsewhere in future where food is served by people with a better grip on food hygiene. Not that it will bother me, obviously, but I would be remiss if I didn't point out that they are only open 3 days a week. They took over a brilliant business and I had high hopes. There was a queue when I went, so they must be doing OK. But it's not for me.

Served by two old grumpy looking women, no smiles-do we owe them a living? Smelly tramps live in doorways

Had a lovely time with friends plenty if choice and friendly staff. Children loved it neatly as much as the adults 🤣

This is a nice ice cream shoip offeing a variety of flavours at reasonable prices for the location. I was lucky enough to have a Salted Caramel and my wife enjoyed her rum and raisin.

Popped in for an ice cream and so glad we did. The flavours are plentiful and they taste devine! I had the Cherry and the Raspberry Ripple in a chocolate cone. Will definitely call in again when in the area. ( Must say that we did leave the shop wishing one of the ladies would of cracked a smile, as the other had been very animated and cheery) x

A very small ice cream service area and a little cafe in the oldest (apparently) cellar in Lincoln. So why the enthusiasm. Simple. We ducked in here to find them tidying up and clearly in the process of closing. We looked then plaintively and asked for a cup of tea. We got an immediate warm response and were led downstairs for a lovely tea in a very distinctive location. I just think customer service like that deserves support. Nice people.

Unbelievably good ice cream! As a coeliac, I had the joy of being offered a gluten free sugar cone and the lovely lady cleaned her hands and the scoop and took my ice cream out of a fresh tub to acoid cross contamination. Highly recommend for excellent ice cream and fabulous customer service!

this is a must to try they many different flavors and there is bound to be one that you like, I myself had the violet one it was fantastic.

After viewing some of the competition my friends and I opted to stop here for a drink and a brew. We sat in the vaulted cellar and were served by a lovely lady who was very welcoming. Tea was served in Portmerion china. Two had Victoria Sponge which was declared the best ever. I had a cheese scone with a piece of cheddar cheese - yum. It was very reasonably priced yet good quality and is well worth a visit. Gold star to our waitress who could not do enough to make our visit special.

Fantastic small old world tea shop .waitress was extremely helpful and accommodating,nothing was to much trouble,she ran up and down the stairs serving the ice cream shop along with making tea toast etc

Not much clue the tea room is there - just an unobtrusive notice to the stairs to the cellar - but what a delight when you enter! A true medieval vaulted ceiling constructed, I was told by apprentice masons, being prepared to maintain the cathedral. A tranquil air pervaded the room - a refuge from the bustling street above. The welcoming staff member brought Lincolnshire plum loaf with its traditional accompaniment of cheese. What a delight - with a warming cup of tea to wash it down.One of the myriad of unexpected corners there are to find in Lincoln - highly recommended!

Visited here after before visiting Lincoln Cathedral (University Graduration service was on) so came in here for a little treat. As I am now intolerant to cow's milk so I was pleased that they do fruit sorbets as an alternative to ice cream - love ice cream but not the side effects - no issues with the sorbets, lovely! My mum and dad had the normal ice cream which they loved. Also do gluten free cakes - rather limited though, but price was very reasonable which compensated for the lack of choice.

We wanted a treat so we called in and ordered an ice cream Sundae and a cake!!! We were seated downstairs I was a little disappointed that I hadn’t spent more time looking that the ice creams available upstairs before I made my choice from the menu because there seemed to be extra ice creams in the freezer which didn’t appear on the menu. Overall the ice cream was nice and the staff were friendly. Just keep the menu updated because I feel I totally missed out on ordering marmalade ice cream!!!!

The best ice cream I have ever eaten! The friendliest family I have met and so welcoming. Keep up the great work

We sampled plenty of teas over Steampunk weekend, but this one, served in a gothic cellar, in a Portmeirion tea service beat the lot! We had tea and cake and enjoyed it so much we came back for ice creams later, and again they were absolutely delicious! Fantastic friendly service in a proper, old fashioned tea room - an absolute delight

Had an ice cream here most days. The Jersey ice cream and mint choc chip yummy. Husband liked the honeycomb ice cream.

Lovely old-fashioned place serving lovely old-fashioned ice cream with a smile, albeit a bit pricey.

This place is a little gem. It can be a bit pricey but more than worth it. Best icecream iv tried in ages so creamy and lots of choice of flavours

Close to the cathedral the parlour is very popular for both ice creams and sorbets and we waited in the queue outside the store for 20 minutes to get served. There had to be 15 people waiting.

A treat we had to go back for the next day. Local ice cream with many flavours. You can even have an ice cream milkshake. Good value and tasty

Great variety of flavours; personal choice was mint choc chip, lemon, honeycomb and raspberry Pavlova with cream nuts and raspberry sauce. Heaven in a bowl

They have a good range of ice cream - however - the hygiene is very poor. My husband has worked for a premium ice cream outlet and he observed very poor hygiene practices in the Parlour. Two young girls were handling the wafer cones without wrapping them in tissues or paper which is considered poor hygiene practice. I also asked for two scoops and they crammed them both on a single wafer cone which meant it was nearly falling off. After my husband noticed the handling of the wafer cone he told me not to eat it so I didn't. I emailed the Ice Cream parlour via their website to discuss first and they haven't replied so I am posting this review so that people can be aware.

The Ice Cream Parlour really is the perfect pit-stop after making it to the top of Steep Hill! They supply lovely, refreshing ice cream and sorbet to suit all preferences. Most recently I enjoyed the peach melba flavour, and it was nothing short of delightful; raspberry pavlova is also delicious. They have a variety of cone choices as well, so you can choose exactly what you like.

OK, bit limited on the ice creams available, but tasted ok worth stopping whilst climbing Steep Hill. Friendly service reasonable prices.

After climbing Steep Hill I cannot think of a better reward than an unusual flavour Ice cream tub!

Really nice cramy ice cream worth a stop on a hot day after woundering around Lincoln. Cash only!! From £2

Locally made ice cream. Possibly the best I have tasted, the forest fruit really is fruity and my 3 scoop also with banana and strawberry was worth the money. The ice cream milkshake is very nice too. My mum and dad who was also tagging along also enjoyed their ice cream in this magnificent setting. Definitely worth coming in on the rather hot day we visited - Thurs 19th April.

Award winning local made ice cream. Very creamy and lots of flavors to choose from. £5.30 for three large scoops in a cup. I went for the "specials" - apple pie, black forest & toffee trickle - delicious!

The ice cream is great and the building is spectacular downstairs but we failed to find anything else that we thought worthy of praise when we visited with family and kids.

Decent pricing, but the jam and cream scone had aerosol cream on!!! It was already put on the scone too but did expect jam and clotted cream in a pot! Milkshakes were not nice either. Could be so much nicer if the food quality was much better

Need I say more? A real bevvy of flavours to choose from, as well as some sorbets. Polite & friendly staff. A must for ice cream lovers

The only good thing about this place is the location; a stones throw from the Cathedral and the Castle.

These places don't exist anymore where I live, but it is a welcome surprise that Lincoln has at least 2 which I passed - and we came into this one after visiting the castle & cathedral. I had raspberry ice cream milkshake which was extremely nice (had actual ice cream in the bottom) and tasted of raspberry (some milkshakes are bland), and my mum & dad had proper ice cream which they enjoyed. Will come back again soon on next visit at Christmas!

It’s a long time since I’ve been to the teashop like this, thought they were almost extinct. It’s less the absolutely delicious local ice cream and it is delicious, nor the options for tea cakes, scones, toast; not to forget the super and friendly service from the owners. It’s a whole teashop off.

Lovely ice cream with a large variety of flavours available. Woman serving wasn't overly friendly but seemed to be trying to serve downstairs customers and serve ice cream upstairs as well.

Might be a good ice cream parlour but don't visit for a cream tea. Shop bought scone arrived on a plate with jam and cream already on it - and it was squirty cream out of an aerosol. Yuck!

Excellent service good tea and coffee, the ice cream was excellent. An unusual building with an interesting downstairs seating area. Small but very nice.

Really good find, treat yourself to some non volume made ice cream, even without guilt if you've made up Steep Hill. Good choice of ice creams and sorbets, only missed out on an excellent five dot rating as I was a little disappointed with the Salted Caramel, I found myself searching for the salt.

Took my grandchldren to the ice cream parlour after a very busy day in uphill Lincoln.

I have tried ice cream in many places and nowhere beats dennetts. Remember to bring Cash. The sorbet is a rare treat. Also recommend their Plum Bread and tea.

Having slogged up hill and round castle we deserved a treat, bit of a queue,lots of flavors had choc , mint choc chip and crunchy banana, all jolly yummy and of course colorie free///.

We called twice, once for a take-away ice cream (absolutely lovely) and once for morning coffee in their historic lower ground floor cafe. Very pleasant!!

Really delicious ice cream and a wide range of flavours to select from. This is a very populare place.

Can't remember which flavours we had but all agreed we enjoyed the experience. Refreshing if you've lugged up Steep Hill - it's on the left at the top.

Stopped here over the weekend. Was surprised and pleased at their good prices. Sampled the salted caramel in a sugar cone. They had 3 types of cone and many flavours of ice cream. Hubby had mint and chocolate chip.

This is a lovely little place for a rest after the Steep Hill climb. Serving Dennets ice cream it is also a lovely little café. we went downstairs to the vaulted ceiling of the 14th century tavern that was on the original site,and had a lovely tea and Homemade cakes . A nice find and highly recommended, the lady who was serving was very pleasant and efficient.

Having spent a lovely few hours wondering around the cathedral and cultural quarter of Lincoln,we were ready for drink and snack.the cafe is down a few steps in a historic cellar ,nice tea and cakes finished off with a delicious ice cream on the way out , only down side ---the queue for the popular ice cream.

Having spent a lovely few hours wondering around the beautiful cathedral and cultural quarter of Lincoln, we wanted to finish the afternoon with tea and cake.

From outside this just looks like a small shop selling Dennets Ice Cream but it is so much more. Yes, you can order fantastic ice creams but they also offer home-made cakes and drinks downstairs. Indeed, downstairs where you eat and drink is in a fantastic 14th century vaulted ceiling room. The place is steeped in history which is very much in keeping with the whole of the Bailgate and Steephill area. We met both the owner and a friend/staff member both of whom were really pleasant and able to tell us much about the history of the setting. It was a cold December day when we visited but the temperature was fine down stairs as the walls are so thick. Indeed, we were told it is cool in the Summer and mild in the Winter - great for any time of the year.

Welcome to the dungeon. Different setting from the normal café setting. Served by 2 very nice ladies resembling WI members if that’s not being too stereotypical. Swift service with a smile, drink and tea was very nice, just the ticket. Unusual setting as I said. Just one concern. When passing the kitchen I noticed flaking emulsion on the walls where there was evidence of some damp. Hopefully this wasn’t used as a food prep area.

I can only comment on the take away ice cream, but if the quality of the parlour is of equally high quality then it must be good

Stopped for drinks and cake with the family. A really interesting place and full of character. The home made cake selection was good and drinks ample. They served cake in portions that I guess we should eat rather than the slabs served up elsewhere. Unfortunately I suppose we get used to the slabs and was wanting a tad more. Very friendly lady and the premises was lovely and clean. I'd return for sure.

Afternoon tea in the historic cellar is a must. It is full of atmosphere. Service is friendly and efficient.

what a selection of delicious ice creams ,also does snacks and drinks in a small but lovely cafe ,close to all Lincolns uphill attractions and delightful shopping area

Wanted something sweet to finish off our evening and were not disappointed at all with the choice of ice creams available here. Lots of quirky flavours to choose from! The ice cream was delicious and the staff were very friendly, even at the very busy time!

Went in to try the different flavours and found it excellent. Loved the rum and raised. Loved the banana. My family tried others and were all happy.

In the most beautiful surroundings, but only do snacks and hot and cold drinks. Will taste their delicious ice-cream next time we visit.

We called for an ice team on a very hot day and decided to sit down inside. Downstairs is an arched cellar so was lovely and cool just what we needed. Decided to treat ourselves to the cherry sundae it came with four scoops of ice cream from a long list of choices. I tried the salted caramel, Turkish delight, amaretto, and honeycomb, all topped of with huge cherries and sauce. The ice cream was wonderful, intense authentic flavours and really creamy. The lady who served us was very friendly and helpful. Nice clean toilets too. Recommend you try it.

We popped in to get out of the rain for some coffee and ice cream - 4 adult and a toddler, and we had strawberry, liquorice (delicious) banana, coconut, mint choc chip and Turkish delight (my favourite). Coffee was ok, not brilliant but not the worst I've had, I'd probably do without it on a return visit and have coffee elsewhere but that's my only criticism.

Left here today without purchasing an ice cream, after being in a queue for 10 minutes which went outside the shop my sister in law and I entered the shop with my 4 year old nephew and my 2 year old son they were both extremely excited to see fhe fantastic variety of ice Cream they could chose from, as my sister in law took them to look at which they would like they became very excited and my son squeeled at which point the young lady serving told him to be quiet and queue up!! I was horrified with the way she spoke to him as he hadn't done anything wrong.Most people would be happy to see such excitement on young children ( which I think is to be expected in an ice Cream parlour) needless to say I did not wish to buy an ice cream from this lady after the incident and took the boys to a different parlour for an ice cream. The shop did look fantastic it is a shame that the shocking customer service lost them custom on this occasion!!

I've used this ice cream parlour for years, since I was very young. Been so many times I couldn't wait to take my family, oh I wish I hadn't... I really hope the owner reads this as I was truly shocked. When a family of five orders ice creams, and they order the first one which you kindly stack on the counter, then we carry on ordering the other four, as the first one drips onto the counter here's a tip, don't blame me... Its an ice cream parlour for God's sake! After the formentioned ice cream dripped, the owner snapped at me to get it, when I did and it dripped again before handing it to my four year old, she turned, stormed, and moaned 'for God's sake' as loud as possible .... Honestly the worst customer service I've ever received. Lucky for the business the kids had been waiting for ice cream all day, otherwise you'd have been told to stuff it. Will NEVER visit again. But knowing the attitude I got today, I can hardly imagine the owner will be bothered.

Just jump to the ice cream parlour and enjoy with their different ice cream flavours. I like the white chocolate and it is near from the cathedral.

the only ice cream parlour that had something my diabetic husband could eat . Great range of ice cream , frozen yoghurts and much more.

Lime and white chocolate ice cream mmmmmm to die for and reasonable prices Variety of flavours for all

I had been looking forward to sampling this ice cream while we were in Lincoln but he queue was huge and it snaked up the hill quite some way. The ice cream is fine but I don't think it is worth queuing up for

I don't know if it was because I was expecting more of this place and it's fourteen century cellar, or the very brusque welcome, but I was a bit disappointed. The tea was average, but the ice creams we tried were good. However, despite the young girl serving being very friendly, this was offset by the older lady who was not at all smiley, and I have to admit I felt a little uncomfortable being there, which was a real shame. Maybe it was just an off day?

Walk passed this days and I have to be very controlled not to go in. Great range of flavours never had a bad one. Staff always friendly and efficient. Have sat downstairs and had ice cream sundae in the past. excellent. If in Lincoln don't miss it

My partner and I spotted this place during the day and it was very busy - the queue was around 20 people deep! So, we decided to go later on hoping they'd still be open. We had dinner then for dessert decided to see if the ice cream parlour was still open and it was! We both had 2 scoops of delicious ice cream - mint choc chip and chocolate and also strawberry and honeycomb. They are 'cash only' which is a bit of a shame but they are well worth a visit.

A super ice cream shop- great variety of flavors. Raspberry Pavlova and Burnt Caramel were especially good. We did not see any indoor seating.

Had 2 scoops of very nice ice cream whilst my partner had cake and ice cream. Both delicious, nice surroundings and great value.

Went this afternoon with my two children. The downstairs tea room appeared to b closed which was a shame as the queue was about 30 deep out onto the street. A good selection of flavours, we had white chocolate, black cherry and chocolate orange. I can't say I liked the chocolate orange but could be personal reference. As a take out option it was very good and reasonably priced. Will go again

If you are a local or even a grockle and out on a Sunday afternoon in the Bailgate/Cathedral area then a Dennett's ice cream is one of the great joys in life. You will easily spot the shop by the queue outside on to the pavement - just it's popularity.

Great ice cream, loads of flavours. Cash only though. Friendly staff and they do stay open quite late.

Great shop, great service and fantastic ice cream. When I could not see the flavour I wanted the staff just went and found it. No fuss, instant service and great taste. It's that good you may have to Queue but the wait is not long and it's well worth it.

excellent range of flavours to choose from, I chose the Morello cherry with white chocolate...delicious...friendly staff, very clean and nicely presented...good value price as well..

We stopped here for afternoon icecream, the sun was shining and we fancied ice cream.

My partner and I only stopped of for ice cream cones, loved the choice and decor of this parlour.

I always welcome local produce. Delicious ice cream in a vast choice of flavours and cones. Reasonably priced and served by attentive staff. Lovely

Great place to stop for a tea ,coffee stop at the top of bail gate.

I can't say how many times I've been here and I always taken my visitors to Lincoln here. The choice and quality of their ice creams are excellent. The place is clean and the service is good and pleasant, even when there are queues down the street. Well worth the wait.

Spotted this place whilst on a wander round Lincoln with my other half. We decided to treat ourselves whilst the sun was shining. The ice creams we had were really nice, just what we needed after a walk around the castle.

After lunching next door we decided to have our pud here. i had the peanut butter ice cream which was lovely, my husband had the pistachio which was divine.

We visited the ice cream shop on Tuesday 31st May, a very cold, wet and miserable day, we had 13 youngsters with us and thought we would be stood out in the rain with our ice creams, oh no, the lovely lady ushered us in, sorted our ice cream and took us down to sit in the lovely warm and cosy tea rooms to enjoy our ice cream, even offered us as wet cold staff a cup of coffee.

Ice cream in a range of delicious flavours, or go downstairs for tea and cake in a historic, vaulted setting.

Just walking around this area fancied ice cream beautiful day sunny hot,good tasteful two flavour tub only down side wee bit expensive.

Ice creams are made from local ingredients and come in a wide variety of flavours. We had cinnamon and amaretto (not together!) there is often a queue outside, but the ice creams are worth the wait.

We discovered this place on our first afternoon on a long weekend in the city. We then returned on the following two days, because there was just so much choice! Fabulous icecream!

Wonderful ice cream parlour. Have taken lots of friends there over the years, all enjoyed the visit. Fantastic ice cream and, coffee and cakes in unique setting. Service always with a smile and made to feel very welcome. An absolute must to visit