The Hummingbird Bakery in Kensington and Chelsea

Try the velvet cupcake ! Very good

Atrocious bakery and staff. They absolutely messed up a cake we ordered in the colour to reveal the gender of our newborn. Like the most important moment was ruined as they got the colour wrong. The cake was thrown. When we reported it, all the bakery manager did was shrug, without an apology, and would not offer any compensation. There is no contact phone # to coordinate anything. DO NOT rely on them for important events or any important cakes. They are simply unprofessional.

After wandering around the market all day I spotted this lovely bakery. I was seeking carrot cake and they did not disappoint! I chose a slice instead of a cupcake of carrot cake. The staff were so sweet. I was given a HUGE slice. The cake itself was one of the best triple layer carrot cakes I have ever tasted. Honestly all their cakes were beautiful. Next time I’m having a slice of the gorgeous rainbow cake! I love this bakery.

Delicious cupcakes, soft and very beautiful, a little sweet for my taste, but it was a great discovery for someone who doesn't like these cakes in general! The service was very pleasant and warm.

popped by after lunch this week and must say these cakes have not altered in quality over the years, truly divine

Awful, Google states they close at 6pm, their own website states 5.30pm. Got to the store at 5.18pm, was told that they're closed. How can you not know what opening hours are displayed on your own website. Made a trip especially to buy cupcakes, let down by incompetent company run by imbeciles.

The lady at the till I think her name was Zabeena was absolutely amazing! The best service I will defo be coming back

קאפקייקס טעימים מאוד! יש ללא גלוטן

I’m definitely not a fan of cupcakes, but then, I took one at The Hummingbirds bakery, and it was DELICIOUS, not kidding, it’s amazing.

Specifically went in store to make a custom order of an 8inch cake with pink base and white writing. Assumed the pink buttercream would be the same shade as the cakes displayed online. On picking the cake up it looked as if a child had decorated it. Poorly finished, the shade of pink was so pale the white lettering wasn't legible. On top of that there were grammatical errors in the message which I had been very specific about the phasing of. Not the best of customer service either, won't be going back to this branch again. Not what you expect when paying that kind of money for a cake. Extremely disappointed.

Loved this bakery and the cakes were fantastic. This is the 2nd time I visited HBB, the first one being back in 2016 up in Richmond. The Red Velvet and the Salted Caramel cupcakes were great; perfectly moist and the toppings were beautiful. Only thing stopping the 5 star review is the cost. Fantastic cakes but it's not the cheapest. Definitely worth a visit to indulge, mind.

Les meilleurs cupcakes de Londres ! Le gâteau est aérien et la crème fondante.

Il miglior cupcake al red velvet della mia vita.

Taste 5/5 always the same taste no matter how many years went by Service 5/5 Top knot, I actually didnt know that they have options in red velvet cuz i always get the original one but the staff noticed that i pointed the vegan one and he asked! I also went on busy Saturday and everything was fast and smooth!

£6.25 for one cake slice is too much.

Red velvet et le cupcake a la carotte était délicieux, le glaçage était légèrement trop sucré a notre goût, mais c'était quand même très très bon ! Et le personnel est très serviable !

Lovely staff, lovely cupcakes, lovely prices.

I've ordered online birthday cake Red Velvet to be delivered to a workplace. The delivery window was 10 to 6 pm so I was worried about the time but it was delivered in the morning which I was very happy about. The cake itself was perfect. It looked great and was delicious. Everyone was really happy with it. I will happily order from them again. Thank you Hummingbird!

What an amazing place. The staff is amazing, friendly service with a smile. The young lady at the counter gave me free cupcakes 🧁. Will definitely recommend this place for tea ☕️ and cupcakes.

I haven’t been here for 5 years due to moving away, so upon moving more locally again I decided to revisit as I used to love it and visit various branches regularly. I couldn’t get enough of the red velvet! The gentleman in the shop was upbeat and friendly, cannot fault him at all. However, the prices were only just worth the old prices I remembered them being but now the quality does not match the steep cost. £5.45 for a slice of red velvet cake £6.10 for a few others!) that was dense and very much on the dry side is pretty poor. A 10 second blast in the microwave on the defrost setting improved it marginally but there’s no real reason freshly baked, fully frosted, covered and cut to order cakes should be dry. The issue seems to be with the recipe, or not being as fresh as they may seem. I always remembered the cupcakes being better than the slices, I suppose this was where I went wrong. I’ll come back to try the cupcake version again and probably a slice of the mile high cake as it looks fantastic but if they’re a similar quality to todays red velvet slice I don’t suspect I’ll be tempted to return again.

레드벨벳 케잌과 당근 케잌 이 맛있습니다. 앉아서 먹을 자리가 없다는 점, 단 맛이 강하단 점이 아쉬웠습니다.

A great place to get amazing treats.

What a delicious bakery. Hadn’t lost its touch throughout the years. Pity there was no coffee available, to complement the cake. The raspberry and cream cake was delicious, perfect texture, heavier than a sponge but not too heavy, flavours blended perfectly together. Icing classical sweetness of this bakery, very rich. It’s a lovely pick me up treat. The shop was very clean, staff was very polite. Great price.

Love this store. Fantastic cakes. Helpful and polite staff. Always such a fabulous treat.

Always delicious, always the perfect texture and moistness. My favourite is the oreo cupcake!

Favorite cupcake place with super yummy and rich cupcakes! They have cute Christmas boxes too!! Have been back twice and always getting the red velvet as it’s too good!

I am so disappointed. I used to buy red velvet cakes from them and were lovely, but not the one last week. I went there on Sunday, service was really good and the cake looked lovely so I left happy. Unfortunately cake turned out to be super dry inside and oversweet on the outside. I think it was at least three days old. I expected better from £60 cake!! I will never risk it again. Even the 'human hoovers' in my family didn't like it and they eat everything , I'm super sad as it was supposed be special birthday for my boyfriend

I have not been here in years…and wanted that delicious Red velvet cupcake that I remembered…but I was truly disappointed. I bought the £3:40 vegan version…and oh my days was it sweet!!! Did I just put a lump of sugar in my mouth. The ratio between sponge cake and cream cheese was off!! It was not balanced for my liking. The staff in store were lovely and I would go again but I will try something else.

Nice place to try cupcakes with vegan options.

Their cake!!! I always go for a ginormous slice of their rainbow cake! And YUM!!! Definitely not for the health conscious but everyone has to splurge sometimes!!! Aaaaaah cannot wait to go back. Yum yum yum! 🌈

I absolutely love Hummingbird Portobello! The best cakes in the world! The staff are so friendly and welcoming and the shop smells delicious! I bought a red velvet cake for my Mum’s birthday and it was perfect - so neat and delicious. X

Really the very highest quality cakes and cupcakes. They also cater for vegans and gluten free and do personalised orders would recommend.

I’ve ordered from here for two important birthdays and both orders were totally messed up. The first cake was like a child had made it and the second order was completely lopsided. To top it off, the customer services department were completely unhelpful, rude and not willing to compensate. I spent a total of £150 and will never be buying from HBB again. Avoid this bakery and all associated branches. 0/5 stars.

We went there on a recommendation looking for a gift to bring home to grandma, ended up leaving with two Red Velvet cupcakes and an Eton Mess one (which we already ate). It was amazing! Thank you so, so much to the woman who took the time to listen to us and help us pick and package the cupcakes so they wouldn't get damaged during our flight home. Picture does not do it or its flavour justice! Greetings from Spain!

È un posto fantastico, d'altri tempi! Ti porti quello che vuoi da mangiare e per sederti basta comprare qualcosa da bere al bar. Anche solo una bottiglietta d'acqua. Ottima musica. E nessuno ti mette fretta. Puoi stare quanto tempo vuoi. Lo consiglio assolutamente!

I was so disappointed when they told me there were no vegan options in there. Such a famous place specialised in cupcakes, not giving even a single choice for vegans. Whole Food, for comparison, has a huge selection with minimum five different kind of vegan cupcakes, also suitable for lactose intolerants.

직원이 엄청 친절하며 나갈때 한국말로 '맛있게 드세요, 감사합니다' 를 해주셔서 기분좋은 경험이였다. 컵케익 자체는 달지만 맛은 매우 괜찮았고 또 방문 의사 있음.

I absolutely love this bakery. Their cakes are really soft and moist, tasty frosting, and the slice you get for the price and quality is just amazing! My favourite is the rainbow cake. The cupcakes are delicious as well, my favourite are the vanilla ones! The staff are also feally friendly and nice ☺️ 100% recommend 🧁

Amazing!! Thank you. Great service too

The cupcakes are to die for especially red velvet and chocolate caramel!!

I am not sure if I spell his name correctly,but Ricardo is a TOP worker. Delivery man! Thank you

Excellent stuff and staff! Special credits to the beautiful lady from Athens.

Sweet and kind service! The chocolate with hazelnut muffin was super indulging, with rich chocolate flavor and sort of Ferrero soft filling.

Lovely tasty red velvet cake ordered online abs picked up without any issues

Bon cupcakes. Parfums variés, il y a du choix. Prix un peu haut.

I ordered from here 2x times. Red velvet cake was nice, anyway everythings else was too sugary, the cakes, cupcakes…look mouth watering but taste wise it’s more like sugar on top of sugar instead of having really great taste.

We had a very enjoyable time on our visit. The coffee was excellent, the pastries were delicious, and the rainbow cake was the best.

Why doesn't Hummingbird Bakery have a phone number or at least an email customers can contact to? Absolute nightmare trying to make changes to my order. I ordered online without making an account on their website and there was just absolutely no way to make any changes without physically going to the shop !! And the icing on my cake was done sloppily

Compact shop selling sweet yumminess! It was too cramped when visiting on weekends so had to select, pay and go because it really just not much space to move around if more people wanting to get inside. You can tell their cupckes are fresh just by tasting them, cakes are fluffy soft and frosting is sweet and smooth. Must visit if you are visiting the Portobello Market.

the vegan red velvet is amazing, i just wish there were more vegan options!

Bartbello Street is a lively London street full of shops, bazaars and unique antique shops. I love it شارع بورتبيللو من شوارع لندن الحيوية المليئة بمحلات الأنتيك والملابس والمطاعم فهو جميل للغاية.

Poor stock levels and poor customer service.

Famous for their red velvet cake that is of good quality, a bit pricey though!

Really disappointed in the customer service. Not very friendly or welcoming

Cute bakery with some great cakes. I miss their take - the malteaser cake - which was the best ever and hope they bring it back soon.

1 vegan option, £3 for a really mediocre cupcake and staff with pretty poor manners... Wouldn't recommend.

Nice cakes, but pricey for the quality.

The Best Pecan Pie in london :) hope they still make it :) i like to order more 😬

Ordered a birthday cake for delivery. Cake is dry and made with a horrible cheap chocolate. Absolute waste of money, might as well have gone to waitrose.

Picked up a same day collection birthday cake for my partner, didnt disappoint- consistently tasty for the last 4 years we've been getting them! The red velvet is the best

Love the cakes, the cupcakes. I have just experience with delivery but as soon as lockdown is over I must visit this lovely shop.

I can't remember last time I had their red velvet, and the memories were so good. I finally came back, and It didn't disappoint. It's so soft, not too sweet, so delicious!!! Amazing red velvet, probably my favorite I've tried in London. We also had a Nutella cupcake and that was pure heaven. Also, staff was really lovely and we got a beautiful tote bag 😍

I had few time a taste of their cupcakes that I found really nice. So for my daughter's fifth birthday I thought why not make her a plate with some assorted cupcakes but then I saw their rainbow cake and decided to take it instead. Well to be honest with you I wouldn't have mind to paid that much for the cake if it was delicious.... BUT it wasn't! The layer where dry, the cake was dry like out of freshness. It was disappointing because my daughter didn't like it that much. I'am not a big fan of cake but don't mind having a nice slice of quality cake. So to us it was disappointing. Next birthday I will make homemade cake instead.

Just bought a slice of their famous carrot cake. Was okay, but as noted by other customers, too sweet. £4.95 for a small take-away slice is really way too expensive for what it is. Unfriendly staff. Won't come again.

Unbelievable cakes and lovely staff - shout-out to Jack in particular 👑

Best ever! Delicious selection of cakes, happy and polite staff, great service, consistent. Never disappoints so I feel its worth every penny although some may think its a bit pricey. Indulge!!!

Cupcakes are great but the service not so much. Rude staff

Hello! Ir was best coffe and bulki I ever eat!

Hi. This is nice place for me. This bakery is sooo sweet and amazing! The pink decor and atmosphere is so cute and the workers were very kind and helpful. I will definitely come here again in the future. I highly recommend the salted caramel cupcake!

Establishment! you can't resist... Red velvet is a classic...

A beautifully made cake and so delicious. We had a very intricate pink dinosaur design request which was done absolutely spot on! It was a real hit at the party. Thank you! Loved it!

직원분 정말 친절하고 컵케이크도 맛있어요! 알러지 있냐고도 물어보고 웃으면서 응대해주셔서 기분좋게 사고 나왔어요! 줄 있어서 살까말까 고민했는데 금방 줄더라구요! 기다렸다가 하나쯤은 사먹어볼맛 !

직원분이 정말 친절하셔서 기억에남는다 맛도 달달한게 좋아요

Amazing cupcake, the red velvet cupcake taste almost like the Sprinkles one!

Not as good as they used to be- I think they’re sweeter and less fluffy than before. Maybe they changed the recipe or maybe my taste has changed.

Deliciosos, conpramos uno de cada de todis los que tenían y a cual mas rico. Cuando volvamos a Londres repetiremos

Lovely cupcakes, a tad too sweet for my taste. Friendly staff

Everytime I come by London, this is one of the places on my to do list. The cupcakes are nice but what makes me come back here is the customer service. Today when I wanted to buy one of the brownies, one of the male staff that attended to me had actually took the liberty to ask if the one eating that brownies has any allergies. He even advised me which of the brownies I bought had to be kept refrigerated. Customer service at its best. Please maintain this standard and well done.

Choix appréciable de cupcakes et layer cakes dans cette pâtisserie de Portobello road. Et pour ne rien gâcher, les pâtisseries sont à tomber par terre! C'est un peu plus difficile de trouver une table pour se poser et déguster.

My mum went here to get my birthday cake. They only had the 18" Rainbow cake available which I don't understand why they don't have a selection? at least a couple? But she bought the £55 cake anyway . She kindly asked if she could get 'Happy Birthday' written on the cake and the person behind the counter said there's no one who can do that here right now. Are you kidding? Hand my mum the icing pen and she could do it!! Customer service was poor as well. I've been to hummingbird bakery's before, I was disappointed to hear my mum's first time was this bad. Neither of us will be visiting again.

we are tourists arrived on purpose for a cupcake and for 5 minutes after 18 have not considered us closing the door in the face.

Not bad not amazing just like buying from any cheap supermarket icing were overly greasy

The most delicious cakes! I’ve been ordering cakes here on and off for over 10 years. And now they cater to the gluten free, sugar free, vegan types too! We ordered a cake for my mums bday in the summer, on the day. They gave us the best chocolate fudge cake I’ve ever had and even wrote a message to her too. Best indulgent treat you could give yourself!!

Piccola pasticceria con torte e cup cake vari gusti decorati deliziosamente.da andarci .

맛있긴한데 컵케이크 담아주는 흑인 직원 한명이 개싸가지없다. 계산하시는 아조씨는 정말 친절하신데.. 기분나빠서 사먹기싫었다.

Moins Instagramable que certains autres lieu à Londres certe, mais de très très loin les meilleurs cupcake que ma copine et moi ayons mangé 😍 10/10 👌🏻

CALLING ALL MOTHERS, EX PAT’S AND LOCALS to boycott Hummingbird Cafe. There customer service is horrendous and enough is enough. After being a loyal customer for years and years, birthdays for children, friends, family, work colleagues, I will never order another cake or cupcakes again. Arrived at 6.05pm on a lovely July summer evening to be told I could not buy cupcakes or anything. Had planned all day to go there and buy cupcakes. The till was closed. Nasty manager was rude and unobliging. Couldn’t leave cash or put a transaction through in the morning. He told me to walk to South Kensington, a half an hour walk. Each store closes at a different time but the attitude and nastiest was so off putting. We need friendly accommodating businesses not nasty mediocre ones that treat customers rudely. Cupcakes are supposed to make you happy, not ruin your day! I have put up with poor service for years but no more. I will tell all my friends and colleagues to find a new customer friendly cake shop. They don’t deliver and this shop has had poor customer service as has South Kensington with long lines for years. Go elsewhere! Not worth supporting.

Cute little cupcake shop : I really liked the decoration, atmosphere, and of course the cupcakes (lot of choice, colours, flavors...), and even the packaging is practical and cute. There is also some cakes I think, but I am not sure... (1 cupcake is copious).

The best carrot cake I've tried in my whole life! 5 stars!!! Please don't hesitate to try it if you are near by!

Very cute bakery located in the Portobello Market. Has a wide selection of beverages and cakes. I ordered Salted Caramel coffee and just loved it!one of the better ones I have had so far! The display at the place was great and I will go again to try the cakes as well

I was waiting there for quite some time and was ignored. Absolutely rude and inattentive staff.

Cannot comment on the quality of the cupcakes, because I wasn’t served. My girlfriend and I waited patiently and watched how other customers were served while we were told to wait. Apparently, by reading other reviews, terrible service seems to be a very common occurrence here. Crossed the street and went to Gail’s Bakery.

너무 달고, 가격은 비싸고, 영국 가이드북 마다 소개된 베이커리인데, 도대체 왜 유명한지 잘 모르겠습니다. 머핀 2개랑 홍차 마셨는데, 머핀이 속이 이글거릴 정도로 너무 달고, 완전 설탕 덩어리 같았습니다. 파리바게트, 뚜레쥬르가 정말 보통의 한국인 입맛에 잘 맞춰진 베이커리 라는 것을 깨달았습니다.

Amazing cupcakes probably the best ones are the red velvet and double chocolate ones. Just one star less as they are very expensive

Sehr lecker! Chocolate Cup Cake war göttlich!

Delicious cakes and more! Good prices and nice staff This photo shows 2 designs of the Christmas Red Velvet cupcakes 👌

Delicious cupcakes, very good coffee. Perfect for takeaway in between shopping at Portobello Road.

The staff here always forget what the customer order or ignore them.I saw lots people argue with them,however they don’t care about it. After you order,remember to remind them again.Honestly coffee is good,but you need to wait a long time.

Everything is beautiful about this place. But it took them a month for me to receive a refund due to being charged twice. Then there was nothing given for loyalty as a regular customer even though I went up there twice in-between the month for my refund.

I had too much expectation. The latte was not bad, the cake was too much sweet for me.