Based on 340 opinions finded in 1 websites
Based on 340 opinions finded in 1 websites
Opinions
This place really goes above and beyond to STEAL YOUR MONEY. They took a deposit of £300, no service provided and will not issue my refund. I had a private event booked, confirmed and deposit paid for 09/12/2023. The restaurant stopped replying to all emails and phone calls from a week beforehand. This resulted in going down in person to sort out any issues. Turns out there had been closed for a while, Elaine (owner) and Tanvir (no clue what his role is) did not bother to communicate anything and had I not shown up prior I would have been standing in the street with 20+ guests. Did I mention they have stolen and refused to refund my £300 deposit??
Ed . 2023-12-28
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Such an aesthetic place with heart warming delicacies ✨️ The Menu here is quite smartly planned and I just loved the shrimp dumplings. 🍤
Neha S . 2023-10-24
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The food is fantastic and the people working were so lovely! Tanvir made the experience that little extra but special by being so attentive and making the best recommendations !!! The food and service were 10/10
shobiga k . 2023-10-15
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The food at this restaurant is lovely but the service tonight was absolutely shocking … the food came at all different times and then we were completely ignored after the mains to the point of rudeness!! We had to ask for the table to be cleared after each course and it was like they just didn’t care! We have been left a little stunned and wondering what was going on!
Vida Barr-Jones . 2023-09-30
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I had my birthday party with 35 friends last week in the private dining room and I can not praise enough the stuff and the venue! From the moment I met Tanvir who helped me with the booking choice of food and drinks to the evening when Diane, Jennifer and their colleges behind the bar and in the kitchen looked after us without any fault throughout the night! Everyone commented afterwards on the delicious food, cocktails, drinks and how much they enjoyed the party ! Thank you House of Ho!!
ive . 2023-07-11
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If you're looking for a place to have the best event then The House of Ho is perfect! We held a baby shower in one of their event rooms and the whole evening was amazing in every way. The food was delicious and the bar has incredible cocktails. This place is also great for dinner and drinks. A huge thank you to the great team who looked after us and went above and beyond for our evening: Tanvir, Jenny, Joey and Omar Can't wait to go back again
helloworld7638 . 2023-06-10
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We used The House of Hô for two private events in the Saigon room for around 20 guests each time. Fantastic food and drink options, set menu's had plenty of food. The room was great and nice to have access to our own bar. Tanvir was brilliant in helping with the organisation of the events, nothing was too much trouble and made it really easy for us.
florencepN692JX . 2023-05-31
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Amazing food at this fun and friendly restaurant. Large selection of delicious vegan/ vegetarian food - defo try the crispy tofu and aubergine salad. My wife’s beef randang was apparently very good too. The staff are kind and attentive and they welcome our little dog Scout after we called ahead to check she was welcome. Lovely outdoor area too. Will be back
Kitstar17 . 2023-04-29
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The food was good/ok here, nothing special. Daniela who served us was run off her feet and the Manager didn’t seem to be bothered to help her. She was good a 4/5 for service but often distracted trying to help others. Was quite busy as were all good places in this area.
Bladesman3 . 2023-04-28
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We have had a lovely wedding lunch party with 30 guests at Saigon bar at The House of Hô. Food was amazing from starter to main dish to dessert with good portions. All of the guests loved the food. The best thing I want to mention about the restaurant is the Service. Exceptional service from the staff. All are friendly and attentive. "Tanvir" helped us from the start of reservation til the end of the party. Very friendly, great communication. Quick-witted and very helpful. Definitely recommended to everybody ! Solid 5 stars !
Oak K . 2023-02-26
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Bad food and bad service The staff was treated us very bad. The food was very bad and they didn’t stop staring at us.
Deboraljhon . 2023-02-17
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Our first time here and it was fabulous. We were met and taken upstairs to a room all of our own by a very charming lady and seemingly had the wonderful Raffi all to ourselves, he looked after us so well, very attentive and sweet and just super efficient. The food was amazing, we shared everything between the 7 of us and every dish got rave reviews. The building is very characterful and the whole evening was really memorable.
Exploration826331 . 2023-01-27
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I booked a table through the restaurant reservation system. When I got there the staff told me the restaurant was full and they were too busy to cancel my reservation. Don't count on it. Beware!!!
eraneran_g . 2022-12-05
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Be VERY careful how you pay. We enjoyed a decent meal on 14 May 2022 at House of Ho. Paid at the end using Amex. It took until 28 Sept before the £360 bill actually hit my Amex statement. The final transaction on that statement. Intriguingly, it then appeared AGAIN on 29 Sept, as the first transaction on that statement. So it wasn’t until the end of October when that statement was issued that we realised we’d been charged twice for the same dinner. Contacted the restaurant by email and phone, as advised by Amex, in an attempt to get one of the transactions refunded. To date and after a month the House of Ho’s GM has refused to refund, making all sorts of bizarre & contradictory excuses as to why not. So they have been ‘paid’ twice for the same meal. Something very fishy about how it took 4 months to charge in the first place and then the two transactions straddled statement dates. One excuse made was to suggest that house of Ho have a ‘problem’ with Amex and this isn’t the first time this sort of thing has ‘happened’. All very odd and customer definitely doesn’t come first with them - they’re happy I’ve paid 2x£360 and couldn’t care less about us as customers. Amex are now dealing with potential fraud and will obviously refund me. I’ve suggested my thoughts on what’s been happening there to them, so they can fully investigate. Needless to say we won’t be dining at House of Ho again. £360 was slightly expensive for the food we had - £720 is extortionate!
Paul C . 2022-11-30
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Some good selections of Vietnamese cuisine! Friendly and helpful staff. A good selection of drinks too. Would go back again.
VOP30 . 2022-10-12
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Excellent for Date Nights and couple dinners. The food was amazing, just the service could have been better but overall top notch.
340aakanksham . 2022-08-28
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Really lovely food. Great setting. We sat outside and it was a lovely evening. Service is excellent. Good choice of menu. Can recommend
Adrian C . 2022-07-10
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Had dinner there last night, and the service was one of the worst I had experienced. I feel most people in the restaurant had the same. It took 30 minutes to get menus and then another hour to get any food. When we asked where...
ians494 . 2022-06-30
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I have had the privilege to be able to eat in and around Central London. I love to find independent restaurants that offer something different. This is definitely a place that offers that real point of difference. The place is so cute and the menu...
Sandip N . 2022-03-04
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I booked the room on first floor for a business dinner for 6. It was really good as the food is decent and the private room is fantastic. We went upstairs for a cocktail after meal the drinks were good too.
yiyangx2022 . 2022-02-11
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Absolutely awful Extremely poor service I have to be frank Objective reasons: 1. Poor service: no attention to prompting for requests 2. Cocktails tasted awful 3. Ordered items: 1 didn’t arrive at all 4. In the end just cancelled item 5. Glasses on table not...
ps301 . 2022-01-29
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We had our works Christmas do here and it was brilliant. We were all sat in our own room with a DJ! The waiters and waitresses could not have been more attentive and the food was SO GOOD!
437kirih . 2021-12-13
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We held our work Xmas party here on Friday. As the organiser I wanted to say a massive thank you to all the team working. Matt you made sure everything we discussed prior to the night was in place. We turned up, our table was...
MazzaM-London . 2021-12-13
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We hired the room upstairs for a team bonding dinner and it was perfect. Nothing was too much trouble for Matt and his team. The food was exceptional as were the staff - all in all a great night - thank you.
15trudih . 2021-11-24
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Really enjoyed our time at the House of Ho. We were in a group of 6 colleagues and couldn't have been happier with the evening. I spoke to Matt to arrange the whole thing and he couldn't have been more accommodating or communicative. The experience...
SimbaWC . 2021-11-22
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I have had dim sum all over the world and it is very rare that I do not enjoy a restaurant that serves any Asian food let alone dim sum. Unfortunately house of ho was a complete let down. They had an appealing menu overall...
boaftrm . 2021-11-21
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Squid starter was ok, but more tempura batter than actual squid. Generic sweet chilli sauce Beef rendang was well spiced and flavourful but dry and tough. Crispy chilli beef was again more tempura batter than beef, then slathered in sweet chilli sticky sauce. 6 of...
Bella_B092 . 2021-11-20
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We had high hopes for the evening meal and thought we were relatively lucky to get a last minute table on a Friday night in the Noho, however, after looking under the bonnet of THOH, it’s easy to understand why. As everyone knows, all restaurants...
M3662CVedwardl . 2021-10-10
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No authenticity at all. Non existent atmosphere, bored staff, at best average food. Quickly realised why this was the only available table in Charlotte Street.
katejones5656 . 2021-10-08
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Good food at this place, although the staff was not particularly welcoming or attentive. We sat outside, which was nice, although the sewer gas occasionally wafted past us.
tomhoster . 2021-09-22
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I used to work near by and I’ve eaten here many times, but this time was late evening with a group of colleagues and it was fantastic. Perhaps in need of food following a few libations, but this meal just really hit the spot. We...
MrJohnAS . 2021-08-01
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The food was really nice and the service was very good. They also make very nice iced coffees and cocktails
Mo_i435 . 2021-07-23
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So yummy! I can’t wait to come back. Had a delightful experience here on Sat 12th July. We had an early evening reservation and took advantage of the lovely weather and sat outside. The staff were super friendly and attentive and the food was simply...
yasyas2015 . 2021-06-12
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My last meal out before lockdown in 2020 was at House of ho and I had a very pleasant experience. I have wanted to come back clearly lockdown had other plans so finally I revisited with my friends in may for our first outdoor dining...
TheWayfarer85 . 2021-05-23
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So much promise from the website - but a lacklustre atmosphere and substandard food made this dining experience feel distinctly underwhelming. That being said, the staff were very efficient and friendly.
marcusc767 . 2021-05-22
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Having visited a few years ago, we decided to go back for a pre-theatre meal. The food was just as good as I remembered - we had the squid, prawn har gaw dumplings, chicken Pho, salmon avocado rolls, and green and jasmine teas. In total...
adamathompson . 2020-08-15
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Great selection of Asian style food in a pleasant light restaurant with views of the Post Office Tower. The squid and bao buns were a highlight but all the food was delicious. The staff are helpful and friendly and did ya a doggy bag because...
Jon C . 2020-02-22
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I love this place food staff just the whole place and after you can go to the private club on top floor all under one roof
Pia s . 2020-02-11
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My son works nearby, and when in London he and I try and catch up and sample new restaurants in the locality. Fitzrovia is lovely and so many places to eat to choose from. It was an early February evening when he and I met...
379debbies . 2020-02-10
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We loved the tempura veggies and the Sake. Loved the fried silken tofu. Nice table in a private area. But I was concerned when I asked the waitress which options marked V for Vegetarian are also vegan. She said all of them, except ‘this one’...
Ruth S . 2020-02-08
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I was invited to my friends former fashion models Angie Brown-Castiglione & her husband Vincenzo Castiglione to their joint birthday party with London fashion designer Herbie Mensah. Staged in a new private members club, the converted top floors of the The House of Ho restaurant/bar,...
stephen m . 2020-01-28
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House of Ho was an excellent venue for my birthday dinner and drinks. They were very responsive when organising the event in the first place and keen to help with costing + table plans and dietary restrictions. On the night, the restaurant looked beautiful and...
Anamikadp94 . 2020-01-21
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Visited for an impromptu lunch with a friend. The restaurant occupies the space that used to be Bam-Bou, quite a high-end eaterie from a few years back. I think it’s fair to say that the quality and ambience have dropped a couple of notches since...
LukeH369q . 2019-12-16
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Visited for the evening and was initially very impressed with the attentive, friendly service. The Tuna Tataki is always a personal favourite and theirs was particularly delicious and I would highly recommend. The Lemongrass Chicken was also a highlight and was fragrant and fresh. Would...
Cavan O . 2019-11-29
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Cute restaurant with a varied menu. Service is attentive without being overbearing. The food experience was rather disappointing. We ordered vegetarian curry and received chicken curry. My beef was overcooked, the pho rather flavorless and there really was no need to oversell the rice as...
dadova . 2019-11-13
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My experience at the house of Ho has been incredible. Amazing vibe, great customer service & great location.
Taron J . 2019-11-06
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This place is private , still smart causal and their food is absolutely amazing the starters are Incredible , something for everyone
Sbanful . 2019-11-05
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I work with Vietnam a lot, and vietnamese is one of my favorite cuisines. Hence, my visit here was pretty disappointing: other than Pho, dishes are not really vietnamese so perhaps they should change their description on Google to just "asian restaurant". Cocktails are as...
kk018 . 2019-11-02
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What a great place, 4 of us came for dinner last weekend, warm welcome and a beautiful dining room. Fresh dimsum were delicious as was the mr chang sushi rolls, service was faultless.
yummiyann . 2019-10-30
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I used to eat here a lot when it was Bamboo and I loved the old colonial style. So a new experience tonight. In a nutshell, the food was pretty good but the staff attitude was awful. We were a group of 7 seated on...
Michaelk02 . 2019-10-26
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They do it again... Lovely staff, excellent customer service, amazing and delicious food. Warm and lovely place to enjoy everything!! Espectacular cocktails!!! Well done House of Ho.
carlosf1a . 2019-10-11
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Went to The House of Ho with my 2 friends for my friend's birthday dinner. The food was exceptionally delicious and drinks were equally as good. The service provided from the moment we were greeted at the entrance, seated near the window and the atmosphere...
Treasure L . 2019-09-30
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We have booked a table for three people. We have welcomed to the Wine Room, an amazing space at the first floor bar. The staff was so kind and professional. We ordered most of the sushi presented in the menù. One of the best Sushi...
Tonyhall1203 . 2019-09-30
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Heard a lot of good things about The House of Ho so booked a small table for me and my wife and it didn't disappoint. Very warm welcome by the staff coming in and the food was perfect for sharing between us. Very nice wine...
jscotty74 . 2019-09-20
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Me and my two friends visited The House of Ho for dinner. The food was okay but what stood out was the inattentive service. We waiting 30 minutes to even get asked for a drink and then again to order food, plus a multitude of...
parisrosalea . 2019-09-18
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It was my first time at this restaurant with friends, everything was wonderful from start to finish. The food was delicious, drinks were great to. I would definitely recommend this restaurant to other family and friends. we had a great day the service was great....
Roxanne D . 2019-09-06
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This was the worst customer (I won’t use the word service) experience of my life, to the point where I could hardly believe what was happening. After (already in a state of misbelief) feeding back to one of the waiters about how we had been...
Anna72013 . 2019-09-03
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We visited the restaurant on 8th August. In the beginning everything went very well, but once we got the meal, nobody even came to us for an hour!! (I’m not making it up) I was with with friends, so the company was great but we...
Xxx8888 . 2019-08-09
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I came here for dinner with a friend. We struggled to get in to other restaurants and we were happy to get a table here. We waited quite a long time before someone took our order and the service was a bit hit and miss...
cremsal . 2019-08-08
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I had lunch with one of my colleagues at The House of Ho. Please give my thanks to the manager Dimitri for his wonderful job, he had just the right balance of friendliness and efficiency. The food was fresh, properly prepared and also delicious. What...
rafaeldesouza90 . 2019-07-17
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Small place tucked away close to Oxford street. Try the Vietnamese Po soup. Really good. Their noodles and Chicken with rice were also tasty. Service is friendly. Worth a visit.
617mira . 2019-07-16
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After a long day walking in London we found this place for dinner. It was such a great experience and great quality food we had in London. Highly recommend...
Garèb N . 2019-07-15
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We stumbled upon this place by mistake, but we're not regretting it! Food was tasty and reasonably priced and drinks were great. But the absolute highlight of our visit was service. Sergey was attentive, funny and very knowledgeable. He answered all our questions with patience...
PETH08 . 2019-07-07
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House of Ho is a wonderful , small restaurant serving unique, well done Vietnamese/French dishes. Bar upstairs served excellent drinks, menu is interesting, value is very good for the quality
Kenneth S . 2019-06-19
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We booked this venue for team drinks as we work in the area. The venue and room we had was very nice and chilled atmosphere (Just what we was looking for). The staff were really lovely and went above and beyond from the moment we...
Tyler S . 2019-06-19
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The waiters were very busy chatting amongst themselves. And seemed to be a bit annoyed when we needed a drink or food. The food was delicious but we didn't get everythung we ordered and we felt like an inconvenience all the way through
Cate F . 2019-06-15
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Warm and delicious place to enjoy a delicious Vietnamese meal or enjoy delicious cocktails. A charming and friendly staff, attentive and very professional. Cálido y delicioso lugar para disfrutar de una deliciosa comida vietnamita u disfrutar de unos deliciosos cocktails. Un encantador y amigable staff,...
carlosf1a . 2019-05-25
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Me and my friends booked a table for my birthday. We had the bottomless brunch. The food was delicious! We got through all of the dishes as there was 8 of us and I can honestly say that not one dish was disappointing. The staff...
stephzalahoris . 2019-05-19
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I came to try out House of Ho with my partner and baby. As soon as we stepped inside the atmosphere and staff made us felt very welcome and presented our table and baby assistance efficiently and friendly. The waiters and one of the managers...
Cheesecake447 . 2019-05-18
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Bustling, popular restaurant spread over a couple of floors. Efficient service. We were party of 4 and tried a selection of starters and mains which we shared. Portion sizes are average, not large and dishes of note were the crispy strips of beef, beef rendang,...
StuartW2266 . 2019-05-16
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A lovely little hideaway at the bottom on Charlotte street. We received very helpful and attentive service. The ambience is great and the crispy duck salad is simply amazing. Would also recommend the steamed sea bass, a real treat.
AieyeBraslo . 2019-05-16
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I was hungry before I went and the food came within 15 minutes. IT TASTES SOO GOOOD. Also if you are ever there, end the beautiful night with there Pandan Ho-Lada cocktail. Its like drinking ur favourite cake flavors.
Mariamsengo . 2019-05-16
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This is a great multi-level vietnamee restaurant. A bit upscale, but worth every penny. The Upstairs is a nice cocktail bar with a good selection of drinks. The lower level a nice restaurant with tasty viet food.
Foodist1988 . 2019-04-14
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Food is heated in microwave Extremely dry rice, which tasted 1-2 days old Terrible service - mocked, humiliated, despised by an utterly condescendent manager wannabe Very very small portions Overly expensive
isaBrowniechoc . 2019-03-20
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After a Wait for a booking we got a seat by the window. Food was worth the wait and definitely worth a visit. Will be coming back to visit again
Rosa10067 . 2019-03-20
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The service was quite bad the menus were basically flung at us, and we were mocked and treated badly when some people said they would not pay the service charge.
Tomilayo A . 2019-03-18
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Great cuisine, overall very fresh, very well executed. The noise is way too loud we had to change and move to another room, but really nice overall
Léa P . 2019-03-07
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I came with two other my friend and I had a selection of dumplings with the crispy beef. Everyone from the staff was so attentive and and the food was amazing.
ArseniiD . 2019-02-26
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excellent service, all the staff was really kind and fast, about the food all was really tasty, we ate seafood and meat and both was really good and very well cooked, the atmosphere inside was great
nick b . 2019-02-24
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I went to House of Ho for a Valentines dinner. They offered an elaborate massive meal special diner for the occasion which I turned down. I wanted instead to sample a lot of the smaller delicious Vietnamese dishes I had had there the last time...
frankyk69 . 2019-02-15
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We had the pho and hands down it’s the worst I have ever had, I could have made a more flavourful stock with an oxo cube. The chicken was bland and the bok Choi hadn’t even had the end chopped off so it was just...
Londonfoodboy . 2019-02-14
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The decor of the restaurant is very good and the location is great. However, my friend and I were very disappointed with the food. The beef in the pho had no taste as if the meat had been kept in the fridge for a very...
amak321 . 2019-02-14
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The restaurant was half full. I managed to order chicken pho quickly and my glass of water arrived promptly. I then had to wait 30 minutes for the pho. It tasted fine although they did not cut up the pak choi and I had no...
JohnLLondon . 2019-02-14
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Location was convenient and decoration was great, makes you feel like you are in Vietnam! Staffs were kinda attentive but food was a BIG disappointment... Never again...
AngelN254 . 2019-02-11
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Food was lovely however the service was terrible! Half of what we ordered didn’t arrive. We were told we couldn’t have cocktails toward the end of our meal as the staff had gone home... A real shame as the food was so delicious. Goes to...
Hectornm . 2019-02-08
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Reserved a table for 9 as a group booking for a Chinese New Year celebration Asian food with work, luckily only 4 of us made it in the end otherwise I would have had so much of my reputation lost on this. Laughable service from...
RunnerAboutTown . 2019-02-06
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The food was absolutely wonderful and the service was fantastic. Try the chilli squid and the yellowtail sashimi it was divine All things considered, the only reason for the 4 stars was that it was a little too expensive for portion size. Will definitely be...
09mariyaha . 2019-01-25
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I love the Vietnamese cuisines and I can say that here there is not at 100% the originally Viet food. I had a green tea, some fresh vegetables rolls which have been made with some horrible over cooked ”spaghetti number 3” and a beef Pho:...
Shardana_London . 2019-01-05
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I went to House of Ho for lunch and chose the Nha Trang Breeze Mocktail - Passion Juice, Mango Juice & Ginger Beer (£5.50) the "small dish" of Smoked Crispy Chicken with Garlic Chips & Chili (£8.75) and as a main course the Crispy Duck...
634sarahjo . 2018-12-03
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Not normally one to leave negative reviews but... went to house of ho last night to celebrate a birthday. The food was great but the staff are rude, look completely uninterested, when we asked what something from the menu was the waitress shrugged and walked...
maddiehope123 . 2018-11-04
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The softshell crab and squid in salt and pepper were good. Service excellent and environment good. The Pho less so. The noodles not soft enough and I suspect the beef pre-cooked hence the soup lacking in favour but a good try.
FJB774 . 2018-11-01
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We purchased a Time Out brunch deal about a month ago, and made a reservation for 3pm on Saturday 13th October confirmed by House of Ho by email. We arrived at 2:55pm and immediately were met with a vacant gaze upon stating we had a...
Martin O . 2018-10-14
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Food was decent, atmosphere chilled, but the service was awful. Waiter had attitude throughout the whole meal and was generally really rude. Wouldn’t recommend
oliverb191 . 2018-10-12
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I popped in for a quick lunch having seen the great pics on the website of their bento boxes. Staff seemed OK, pretty professional, so not overly friendly but attentive. I had a bento box with the salmon teriyaki. It came in good time, but...
njgr74 . 2018-10-06
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Absolutely no atmosphere. The staff were slow and got the drinks order wrong. When told they were very rude. Ask for manager apparently he was too busy. Restaurant had no atmosphere, food was ok but eaten far superior for price.
Fiona I . 2018-09-17
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A hidden gem offering very very good food, great ambiance and fast and efficient service. I highly recommend this restaurant.
ryankerry2018 . 2018-09-06
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We'd booked a Time Out cocktail offer and my friend had emailed the offer confirmation to the restaurant in advance and booked a table. When we turned up to what can really only be described as a shabby looking establishment, we were ignored for more...
Kathryn M . 2018-09-02
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Booked one of their lovely private dining rooms, had an absolutely great time. Fab service, especially Lorna who helped organise everything and beautiful food!!
Taylor C . 2018-08-31
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I wasn't expect much when I decided to try Vietnamese pho in London, but to my surprise, it is one of the best pho I've tried. I didn't try other foods on the menu but I have confidence that they should be good too.
josiuching . 2018-08-19
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Not for me I found the food bland I have eaten at numerous Vietnamese restaurants and although this appeared upmarket with prices to match. I felt that the food was just too fancy that it lacked diection
humerous60 . 2018-08-10
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