The High Field Town House in Birmingham

We went on Tuesday for a family meal (4 )people. We were booked in for 12.30 and arrived on time. There were 2 members of staff at a table by the bar on laptops. We stood and waited as another staff member scurried around serving drinks. After a few minutes he came over and escorted us to our table.the two girls at the bar still sat there on laptops. What we should have done was interrupted one of the girls to tell them we were cancelling and then walked down the road to the Physician. Meal was ok. slightly over cooked .waitress could do with smiling . Card machine wouldn't work , so waitress fetched another.we found out from friends that the card machine was faulty on the previous day Staff need a bit of training on customer service before we consider returning. In my opinion there are plenty of other places to go where customer service is the focus

Would have given a 5 for everything but us and other guests being locked out of room and building by key codes being disabled before advertised check out time was not great. Otherwise very good experience.

Great place easy parking comfortable rooms

Wonderful food and service as always, I'd thoroughly recommend booking one of their private rooms for anything not just a special event. Couldn't be happier.

Disappointing service, food gone down hill, better places to go. Place needs to step up.

Fab, if in Birmingham take the tram to Edgbaston Village, explore and find.

A lovely atmosphere. The waiter was very attentive and was very nice. I really enjoyed my dinner and dessert.

Nice food and great dessert very friendly and pleasant service been a few times and always found the high field above the average and had a great experience

Booked because of location - we were attending a wedding at the botanical gardens, which was within walking distance. Very nice room. Meals were taken at the pub next door - all very good.

Absolute fabulous stay in room 12 perfect for a few days while working down there.

Decent place to stay if visiting the university. The hotel itself is attractive from the outside and rooms are decently decorated. However the hotel is right on the road, with little in the way of sound insulation. Internal sound insulation is also lacking. Beds reasonably comfortable. Breakfast was at the pub next door. That was nice enough, if rather slow service. If visiting the university, worth consideration.

Booked to stay here whilst we were in Brum to see the Foo Fighters at Villa Park. It's in a lovely peaceful location, but only about 10'ish minutes walk to Broad Street. Free parking, great welcome from Rachel & fab room. We had a drink & some lunch at their bar/restaurant next door & received amazingly welcoming & friendly service from Lita - she is just the friendliest lady ever. Slept really well & enjoyed the cooked to order breakfast the morning after. We couldn't find fault with anything, we are definitely staying here the next time we are in Brum.

Beautiful hotel on a lovely street away from hustle of town.Requested a twin when arrived it was a double but they quickly rectified and let us in an hour earlier very friendly staff would highly recommend.

I've been here....many many times... some staff are just standing around... more concerned about seated customers in the restaurant... while people are waiting at the bar to order drinks... it used to be alot better.... must do better.

We were eating out in Edgbaston village and fancied a nightcap. Headed to the Highfield which was very busy. The staff went out of their way to get a table for us inside. All our drinks were excellent! Wines and cocktails- just top notch! Bar staff were amazing too, friendly and funny! Highly recommended this place, looking forward to going when the sun has got his hat on as the garden is glorious! Many thanks for a fabulous afternoon!

What a gem. Fantastic room, spacious and clean with a great shower, enormous towels and comfy beds. The staff at both the hotel and pub are so friendly and helpful. Breakfast choice was great and having the pub next door is a bonus. Location is very close to a tram stop to get straight into the city centre. Can't wait for an excuse to return.

A real gem. Beautiful room, clean and stylish. Staff were very welcoming and helpful. Pub next door is great for food and the breakfast was delicious. Thank you and hope to return again in future.

I loved the place! I’d definitely stay again

Stayed here for one night when in Birmingham for a friend's wedding. Value for money was good, would recommend - about 100 quid a night for the room we picked, which was clean, good sized bed, small but nice bathroom - did the job. Restaurant next door is a good location for both evening drinks, or breakfast.

Lovely boutique hotel. Very clean, welcoming and friendly staff. Will definitely book here again

Great location/rooms/staff/ food. My only grumble was breakfast quantity was noticeably smaller at the weekend.

Beautiful place to stay, close to the city centre but in a nice quiet spot. I think my only gripe would be having to walk from one building to the other for breakfast - thankfully the weather was nice - having said that it certainly wouldn't put me off staying again. The food was excellent and the room was spotless and spacious. The staff were very helpful and friendly.

Great room, great food, will use next when in brum

easy access with the door codes, great parking spaces, location fabulous, spacious rooms and great pub next door!