GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.7

Based on 48 opinions finded in 1 websites

site_photo4

Nº 469 in 4016 in Birmingham

Score
OpinionsNoteGoogle484.7

comment_iconOpinions

We went on Tuesday for a family meal (4 )people. We were booked in for 12.30 and arrived on time. There were 2 members of staff at a table by the bar on laptops. We stood and waited as another staff member scurried around serving drinks. After a few minutes he came over and escorted us to our table.the two girls at the bar still sat there on laptops. What we should have done was interrupted one of the girls to tell them we were cancelling and then walked down the road to the Physician. Meal was ok. slightly over cooked .waitress could do with smiling . Card machine wouldn't work , so waitress fetched another.we found out from friends that the card machine was faulty on the previous day Staff need a bit of training on customer service before we consider returning. In my opinion there are plenty of other places to go where customer service is the focus

site_logo

Mick Dale . 2025-05-20

MORE AT Google

Would have given a 5 for everything but us and other guests being locked out of room and building by key codes being disabled before advertised check out time was not great. Otherwise very good experience.

site_logo

James Fenton . 2025-03-24

MORE AT Google

Great place easy parking comfortable rooms

site_logo

charlie ahmed . 2025-02-18

MORE AT Google

Wonderful food and service as always, I'd thoroughly recommend booking one of their private rooms for anything not just a special event. Couldn't be happier.

site_logo

Julian Rose-Gibbs . 2025-02-08

MORE AT Google

Disappointing service, food gone down hill, better places to go. Place needs to step up.

site_logo

Ian Wood . 2025-01-15

MORE AT Google

Fab, if in Birmingham take the tram to Edgbaston Village, explore and find.

site_logo

Andrew Edwards . 2024-09-26

MORE AT Google

A lovely atmosphere. The waiter was very attentive and was very nice. I really enjoyed my dinner and dessert.

site_logo

Aisling Egan . 2024-08-23

MORE AT Google

Nice food and great dessert very friendly and pleasant service been a few times and always found the high field above the average and had a great experience

site_logo

David J Millar . 2024-08-20

MORE AT Google

Booked because of location - we were attending a wedding at the botanical gardens, which was within walking distance. Very nice room. Meals were taken at the pub next door - all very good.

site_logo

Susan Napier . 2024-07-24

MORE AT Google

Absolute fabulous stay in room 12 perfect for a few days while working down there.

site_logo

John Elliott . 2024-07-18

MORE AT Google

Decent place to stay if visiting the university. The hotel itself is attractive from the outside and rooms are decently decorated. However the hotel is right on the road, with little in the way of sound insulation. Internal sound insulation is also lacking. Beds reasonably comfortable. Breakfast was at the pub next door. That was nice enough, if rather slow service. If visiting the university, worth consideration.

site_logo

Peter Robinson . 2024-07-03

MORE AT Google

Booked to stay here whilst we were in Brum to see the Foo Fighters at Villa Park. It's in a lovely peaceful location, but only about 10'ish minutes walk to Broad Street. Free parking, great welcome from Rachel & fab room. We had a drink & some lunch at their bar/restaurant next door & received amazingly welcoming & friendly service from Lita - she is just the friendliest lady ever. Slept really well & enjoyed the cooked to order breakfast the morning after. We couldn't find fault with anything, we are definitely staying here the next time we are in Brum.

site_logo

jonathan clipston . 2024-07-01

MORE AT Google

Beautiful hotel on a lovely street away from hustle of town.Requested a twin when arrived it was a double but they quickly rectified and let us in an hour earlier very friendly staff would highly recommend.

site_logo

Debbie Burford . 2024-05-27

MORE AT Google

I've been here....many many times... some staff are just standing around... more concerned about seated customers in the restaurant... while people are waiting at the bar to order drinks... it used to be alot better.... must do better.

site_logo

kesh Lakhay . 2024-05-05

MORE AT Google

We were eating out in Edgbaston village and fancied a nightcap. Headed to the Highfield which was very busy. The staff went out of their way to get a table for us inside. All our drinks were excellent! Wines and cocktails- just top notch! Bar staff were amazing too, friendly and funny! Highly recommended this place, looking forward to going when the sun has got his hat on as the garden is glorious! Many thanks for a fabulous afternoon!

site_logo

Pauline 5963 . 2024-05-04

MORE AT Google

What a gem. Fantastic room, spacious and clean with a great shower, enormous towels and comfy beds. The staff at both the hotel and pub are so friendly and helpful. Breakfast choice was great and having the pub next door is a bonus. Location is very close to a tram stop to get straight into the city centre. Can't wait for an excuse to return.

site_logo

Susan Wales . 2024-03-17

MORE AT Google

A real gem. Beautiful room, clean and stylish. Staff were very welcoming and helpful. Pub next door is great for food and the breakfast was delicious. Thank you and hope to return again in future.

site_logo

M H . 2024-01-27

MORE AT Google

I loved the place! I’d definitely stay again

site_logo

Diana Hernandez . 2023-12-09

MORE AT Google

Stayed here for one night when in Birmingham for a friend's wedding. Value for money was good, would recommend - about 100 quid a night for the room we picked, which was clean, good sized bed, small but nice bathroom - did the job. Restaurant next door is a good location for both evening drinks, or breakfast.

site_logo

Rishi Bhabutta . 2023-11-19

MORE AT Google

Lovely boutique hotel. Very clean, welcoming and friendly staff. Will definitely book here again

site_logo

Sandra Davies . 2023-10-28

MORE AT Google

Great location/rooms/staff/ food. My only grumble was breakfast quantity was noticeably smaller at the weekend.

site_logo

David Napier . 2023-08-17

MORE AT Google

Beautiful place to stay, close to the city centre but in a nice quiet spot. I think my only gripe would be having to walk from one building to the other for breakfast - thankfully the weather was nice - having said that it certainly wouldn't put me off staying again. The food was excellent and the room was spotless and spacious. The staff were very helpful and friendly.

site_logo

Jodie Walker . 2023-07-08

MORE AT Google

Great room, great food, will use next when in brum

site_logo

Pete Tilley . 2023-03-10

MORE AT Google

easy access with the door codes, great parking spaces, location fabulous, spacious rooms and great pub next door!

site_logo

Simon Buskell . 2023-02-01

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
4.7

328 Opinions

location-icon170 Gravelly Lane, Erdington, Birmingham Erdington
Italian
outdoor_seating_321042takeaway_321042delivery_321042

I dined here last week for the very first time but it certainly won’t be my last. Real home cooked Italian cuisine with impeccable service and very well priced considering the portions! I highly recommend supporting a great small business. See you again soon!

restaurant_img
4.7

3 Opinions

location-icon394 Lodge Rd, Birmingham, B18 5PW, United Kingdom
outdoor_seating_354972takeaway_354972delivery_354972

The best Caribbean food in Brim!! Authentic, real food.

restaurant_img
4.7

1648 Opinions

location-icon354-356 Ladypool Rd., Sparkbrook, Birmingham B12 8JY, United Kingdom
outdoor_seating_361541takeaway_361541delivery_361541

Visited Mr T's yesterday. The staff was polite n welcoming specially Tanzim. Tried Zinger burger it was outstanding.

restaurant_img
4.7

199 Opinions

location-iconBA-HA at, The Rainbow, 160 High Street Deritend, Bordesley, Birmingham B12 0LD, United Kingdom
outdoor_seating_361787takeaway_361787delivery_361787

Great for vegans, terrible for coeliacs. Although the menu stated that Ba-Ha vegan serves gluten free food, this was in fact not the case as they let me know after I asked that they do not cater to coeliacs. A real shame and I had to sit sipping my drink while my friends tucked in. Allergen disclaimer on the menu brings this up to a 2 star from one, however they should remove (gfa) from their menu, if it’s not possible.

restaurant_img
4.7

655 Opinions

location-iconUnit 3, 4 Lower Severn St, Birmingham B1 1PU, United Kingdom
outdoor_seating_361355takeaway_361355delivery_361355

I visited twice and enjoyed my meal both times! The sushi is pretty good quality especially the salmon! The unagi jyu was great too, I found it quite rich and difficult to finish but that is just the nature of the dish I was happy to find a good Japanese restaurant 😊 if I’m ever back in Birmingham I will come here again