The Hero in King's Lynn and West Norfolk

The pub always has a welcoming buzz. Last night we ate in the restaurant and had an excellent chicken pie and catch of the day. Wonderful, friendly service too.

We'd really liked the Hero when we stayed nearby in March. Very disappointed this week. On the positive side - really well run, lovely staff, good beers and clearly popular. Food had really deteriorated. Greasy chips, thick floury batter on chips and UP vegi burgers- in a pub that has a tag of providing 'locally sourced, quality produce'! Not bad enough to send back to kitchen but very poor in comparison to 6 months ago. Perhaps bad timing but little vegi choice Vegan fish and chips or the UP burgers.

Delicious dinner, lovely relaxed atmosphere, quiet and calm with lovely background music. Staff attentive, dog friendly, and comfortable cushioned seating. All in all, and excellent evening out.

Stopped for an impromptu lunch after a mornings walk. Both food and service were excellent. It was great to relax in a pub where well behaved dogs are welcome.

A great little find on our trip to Norfolk. The staff were very helpful and attentive, the menu was varied with specials including a whole plaice. The food was well presented and hot, ample portion sizes and tasty. They even acknowledge a birthday - very kind. The Hero is very dog friendly, dogs welcomed by staff. Reasonably good value for money and definitely a "must visit again" place!

Sadly this ‘pub’ operates table service only, so it’s not really a pub is it? The once-lovely traditional bar now houses some outward-facing computer screen ‘tills’ for the staff and provides a surface for the empties to be stored on. Not a great look! When we were there, there was only one member of staff behind the bar preparing drinks for the entire pub and restaurant - what a crazy and frustrating system! All the human connectivity of going to the bar, checking out the beers, maybe having a chat with a stranger - gone. Perhaps this is the only way of operating that generates enough profit to satisfy the owners, but it makes for a very sterile experience. Also, the place is overrun with lockdown dogs and their inexperienced owners.

A little strange. A pub that operates as a restaurant. No bar service, order at the table and at times get frustrated by young waiters not really paying attention to guests. Food was excellent- lobster, what is there not to like. Chips amazing. Just frustrating once order has been made if you want another drink, a dragged out process and slow.

Let's keep this review short & to the point - the pub bar was closed on a weekday lunchtime (why?) so we were eventually seated in the restaurant area and waited and waited and waited... After 20 minutes we managed to order some drinks, and 20 minutes later they arrived. We were then told that at least three dishes on the restaurant menu were not available and that the triple-cooked chips had been replaced with "fries" (AKA oven chips). Will I be returning to The Hero to part with my hard earned cash?? Nope!

Has a great lunch here . Friendly staff , good ambience, lovely reasonably priced food . Fish and chips twice with pint of bear and glass of wine for £50 . Couldn’t ask for more with free bonio given to our dog .

This is not a pub. Tried to go for a drink at 10pm told we had missed last orders. This is a restaurant. Also be warned if you want to allow your 16 year old a glass of wine with dinner when eating in you won’t be allowed. Ridiculous. Stop calling yourself a pub.

Do not go here if you want a relaxed Sunday lunch as you and The Hero are on different pages. Overall we were disappointed in our Sunday lunch. One had the roast lamb which was well done and very average. The other of us had the crab salad. Tiny amount of crab within a very small shell - frankly I would have been embarrassed to serve it. As others have said mostly brown meat and an undressed salad. Service was very rushed- demand for order in 2 minutes of being seated is the wrong side of the line. Weird and questionable response when a second round of drinks was ordered. Prices are on the high side of acceptable. On balance I would not return there are better options

This place calls itself a pub? Up to 20or 30 miniutes to get a pint. Closes without warning. If you are not there specifically for food, you are a second or third class citizens. The service is terrible. If it wasn't that this is the only pub in the village, it wouldn't be worth the time. Terrible.

A lovely pub in a great spot, but a disappointing meal. 'Local' crab was entirely brown meat with an undressed salad, tasteless portion of shredded cabbage in mayo and, oddly, chips. Staff all young lads, friendly but slow and hard to catch the eye of even though the place was half empty by the time we arrived. I had to ask twice for water and they didn't know the price of the specials. When I asked for some balsamic dressing to make the bland salad leaves taste of something the waiter said they didn't have any and brought malt vinegar. I mentioned the crab to one of them and might have been talking about the weather - nothing went in. This is a solid-looking, nicely-furnished dog-friendly place that suits parties of holidaying friends and is doing nicely on it - but personally I wouldn't return.

Gorgeous pub, amazing staff and the food well was on point! I also stayed the eve in the suite Gunhill, the room was spacious, clean and the bed was super comfy! Breakfast full English obviously…..Decent! Sausages were good. Overall 10/10 guys would DEFO stay again Also just a 30 min walk brings you to the most amazing beach with sand dunes…..delightful back to nature for a bit just what I needed. Thanks again guys!

What a great pub. We stopped by chance to have lunch after a walk with our dogs. Firstly, the staff are lovely and it’s very dog friendly. We had fish and chips and the garlic and chive gnocchi, it was delicious and a very reasonable price for the quality and portion size. We loved it so much we made two further trips back for lunches during the week we were staying a couple of villages away. On those occasions we had the rarebit and burger, both were so lovely and tasty and again, reasonable price for a what you get. I look forward to going again when we next stay in the area.

We booked for a late lunch at 3pm on Easter Sunday. It was busy but great atmosphere, a sunny day so lots of people sitting outside. We were shown to our table promptly which was in a nice position by the window but it hadn’t been wiped down, with crumbs. The waitress who was not cheerful and just going through the motions, took some time to come to take our drinks and food order. The food took a long time to arrive. The pie of the day was very good but the fish (fish and chips) was greasy, the batter too thick and skin still on (yuk, thought this was a thing of the past). The puddings were nice enough. My daughter ordered another drink which never arrived. Overall it’s a fun buzzing place to go but the food and service were average on this occasion.

We both agreed it was the best fish and chips we’ve ever had! Properly cooked chips and perfect batter. Delicious tartar sauce and mushy peas. Really impressed

Genuinely one of the best roasts I’ve had! And a lovely setting to do it in, would absolutely recommend to anyone traveling nearby.

Such a shame that today was not great. Service was slow waited an hour for main course. No check if food was ok. Stuffed in a room where the serving staff couldn’t get into. Asked to leave as next guests had arrived at 230pm. Offered dessert menu but not coffees. Food was ok but not great. Wine by the glass was not what was ordered. Even though we have been there many times as we’re local we won’t be rushing back. So easy as we can walk there! Very disappointing.

Would give 3 and a half stars if I could: we ate here twice and also called in for a couple of pints while staying in the village for a week - have visited several times before over the last 2 years and this week we felt it wasn’t quite as good as before. Very welcoming to the humans and the dog, we didn’t experience any of the staffing issues recently referred to. We’d booked for the Sunday evening and the manager rang to advise that all the roasts were finished , in case that was what we were after. Good customer service. Beers and ciders were good. Food orders came through without unnecessary delay. On the downside the “mains” menu was limited, the chowder no longer on but it was available as a special, a rather thin version with more potato than fish. The burger was unnecessarily large, double patty. Fish & chips perhaps a little overdone, jackfruit curry delicious (if you like these things!). I would happily be back but it would be nice to see a little more variety on the menu.

Oh dear. We have very fond memories of the Hero-special experiences coming out of lockdown outside being the best. Staff and food usually very good. Today we had problems as soon as we arrived, Not able to get table we had specifically asked for but not able to resolve matter with member of staff. Table ordinary and one meal cold. Asking for extras ie sauce took quite a while and second drink took nearly as long as our main course. The nadir was trying to getting a resolution when trying to pay-no acceptance of issues should have raised at time etc. Manager was called - quite aggressive and intimidating. I was accused of not being prepared to pay bill rather than asking for a reasonable reduction. We will not be back and will advise our Norfolk friends not to attend. Staff need to listen and not just justify their position - perhaps just say they are understaffed!!

Amazing staff, accommodation and so much i could say about the wonderful food. Menu had something for all requirements. A real 2 night treat staying at The Hero.

Dropped in for lunch Place was buzzing and full of people Waitress was excellent and found as a spare table Food was excellent Good selection of beer Looking forward to revisiting

Superb Sunday roast both beef and vegetarian option. Lots of veg to accompany. Red cabbage, savoy cabbage, cauliflower cheese and roasted parsnips carrots and potatoes topped with a yummy Yorkshire pudding. Best roast I’ve experienced in years!

So disappointing. The haddock chowder was nothing like it had been in the past, and it has been above and beyond before. My husband had the pie and said it tasted like it had been bought in and the mash was a bit like Smash. It looked so dreary too. The kids pizza and chips looked like a slice of bought in frozen pizza, although she said the chips were good. Otherwise, the staff is very friendly and the pub retains its relaxed atmosphere.

We regularly visit the Hero-mostly for a pint but often for food too. It’s been some time since we’ve had a roast here and we booked a mid afternoon slot with our 2 kids and border terrier after a wet wintery walk on the beach. Absolutely delicious food-I had the vegetarian roast which was fantastic (a mushroom wellington type offering) and my husband had the beef. One of my daughters had the kids roast pork which was also received with rave reviews. I can honestly say that every component was wonderful-light and fluffy Yorkshire’s, thick and tasty gravy, crispy potatoes and a variation of well seasoned veg including my favourite cauliflower cheese. We enjoyed puddings too and were not disappointed with the massive bowl of sticky toffee pudding and a crunchy pear and blackberry crumble of just right proportions. Very generous platefuls of all courses. The staff (as is always the case) were attentive without being overbearing, and friendly to our scruffly little mutt too. And a really fair price for a very good meal. Won’t be so long until we return for a Sunday roast this time!

Really friendly & helpful staff who couldn't do enough for you. Particularly the assistant manager - a very warm & friendly welcome - we have stayed in many places but thought the service he gave us was exceptional. Lovely, really spacious room, comfortable bed & nice luxury touches like feather duvet & pillows. Excellent mean in the restaurant. Great quality food, cooked really well & generous portions. Also great breakfast! All in all, a very pleasurable stay & we shall look forward to returning!

Late pre booked lunch. Been several times in the past. Regrettably today the Chowder was really disappointing! 99% potato with very little fish at all. Usually it's very, very good! Suggest the waiter might consider tying his hair back !

On a lovely weekend break with a friend and our dogs, we stumbled across this little gem! Sunday lunch was absolutely superb, free range Norfolk pork, beautifully cooked vegetables, as a restaurant owner and chef, honestly, this was the real deal.

After a blustery walk around Holkham hall we were on the look out for a local pub/restaurant for Sunday dinner. We found The Hero on trip advisor and booked a table online 15 mins before arriving. On arrival the staff were welcoming and showed us to our table in the bar area. The atmosphere was cozy with candle lit tables. The Hero seemed to be the spot for locals, as the staff seemed to know many guests by name and we felt very much at home and comfortable in the environment. Our waiter was very attentive, took our drink and food orders promptly and even found colouring pencils for our daughter. The food was incredible - we ordered topside of beef twice, and a children’s chicken roast dinner. All food portions were generous and the child’s meal was good value for money, especially as a dessert is included. Would highly recommended and we will definitely be back again.

We phoned up the day before to see if we could change our reservation from 2 to 4 and they were helpful and flexible in juggling things around to free a table at a similar time. On the day the staff were all jolly and...

Lovely stay in a small but lovely room. We ate dinner and breakfast at The Hero; both were lovely and worth a visit even without a stay. Plenty of complimentary teas and coffee in the room. Room and en suite were comfortable and clean. Staff...

Arrival - devoid of atmosphere, fires not lit. This was apparently ‘someone else’s responsibility’ and ‘they had to learn’. Fortunately 2 customers arrived who were prepared to move some pallets from the log pile, collect the logs and light the fire themselves. Enough staff available...

Nice spot in north Norfolk. Food was delicious and service adequate (some attentive, others disinterested in serving).

My dad and I popped in for lunch on Wednesday. We were walking the Burnham circular walk and were in walking clothes and muddy shoes but we could not have been more warmly welcomed! We were told they had a table for us and to...

Xmas Eve. Clearly no manager on site. Food shocking. Service from lovely huge chap with my little pony t shirt was fab. Family of 4 in and out in less than an hour over £100 light. No plate eaten , we did get a check...

Being a larger group we had a lovely table in our own dining area on what was a busy evening so it suited us perfectly not to be rushed. The food was just delicious, with everyone complimenting their meal choices. The butternut squash and chilli...

Having had a walk around Burnham Overy Staithe Harbour (wonderfu), we just popped in for a coffee to check the place out for a future visit for a meal. We were warmly received, enjoyed the drinks and thought the pub looked very clean and inviting....

Super fresh food, sensational service (Monty) and a great dinner we all loved. Amazing, big thanks to you all.

This is a decent place to eat with nice food. Having tried many of the local pubs on the North Norfolk coast, it did not stand out for the price and lacked atmosphere and friendliness compared to others. This food is a bit overpriced and...

Visiting with our 2 daughters during half term, we were seated in a very busy bar and had an amazing relaxed dinner. I had the veggie burger which was honestly one of the most delicious I’ve ever had-the addition of local cheese melting over the...

Friendly courteous welcome on arrival , place was busy for a midweek lunchtime . Generous portions and delicious well prepared food .

First night was exceptional. The staff and food were excellent. Venison special was a sublime mix of flavours and texture. The pie was surprisingly delicious for a puff pastry chicken dish. We were so impressed we visited again tonight to be even warmly welcomed and...

Popped in for a swift pint and was meet with the most miserable bar person I’ve ever come across. No manners, I will not be darkening their door again. Customer services needs to be addressed. I was going to book a table for a Sunday...

After a long day at the beach, me and my friends were ready to enjoy a bottle of wine and some food. Unfortunately our expectations of The Hero were not met; upon arrival, we were 'greeted' by an unfriendly waitress and escorted into the 'beer...

Ordered a Caesar salad which in the menu stated lettuce, dressing, anchovies, croutons and Parmesan shavings. The dish which was plonked in front of me had mainly lettuce, 3 anchovies, 3 croutons and no Parmesan shavings. £15. There were no staff available to speak to....

Absolutely outstanding food . I was on a visit yesterday to Burnham Overy Staithe with my partner . The Chickpea , Beatroot and Ginger burger was divine . This place is amazing and I hope to return soon . Best Wishes to all the staff...

Dropped in for lunch Place was buzzing and full of people Waitress was excellent and found as a spare table Food was excellent Good selection of beer Looking forward to revisiting

Revisited the Hero for a lunchtime snack. We wanted a sandwich and a bowl of chips and they delivered. Great outside area with hut for ordering, meant that all seemed very attentive. Amazing smoked salmon and ploughman sandwiches and superb fries. Reasonably priced and super...

Haven’t been inspired to write a review for a while. Well, just had a VERY GOOD roast. My new hero, well done chef and waiting staff, thank you.

Having arrived from the Wirral on a weeks holiday, I entered the bar to order a drinks and was told to go outside and order even though the bar was empty. Rob, who is apparently the Manager told me to go and eat somewhere else...

What a great and efficient pub lunch. Loads of space and easy to order and drinks arrived within seconds and food not long after. If you are hungry and want really good pub food and not have to hang about forever - this is the...

Delicious late lunch (3:30pm)in the bar. Fish of the day was tasty sea bass with spinach, charred chicory, polenta, caramelised onion chutney and red pepper dressing. Yum yum. Given a special welcome with my dog Henry. 😁

First visit. Lovely place. Recommend the haddock and the huge salad. Great food, great portions and outside seating with a lovely pint of Wherry beer sitting in the sun. What's not to love. Really good service too. Highly recommend.

Lovely coastal pub...with good bedrooms, great food and drinks, but most importantly excellent staff working there...especially the big chap on Sunday breakfast. The whole team were relaxed, attentive and super helpful. Brilliant job guys...the boss should be very proud of you.

After a walk along the harbour we called in for lunch. Service was excellent. Sat outside. We had smoked salmon sandwiches. Wonderful. Good value. Would highly recommend

Great staff in garden...unfortunately as we decided to sit inside the staff changed and were pretty dire!! The food was bot great either but mediocre. My shock was the size of the childrens meal!!! My grandson is 9 years old and that menu £9 for...

We, as local to North Norfolk have known The Hero since nineteen, cold, hundred and stiff! But, what a disappointment is it currently - it's not even trying to be a pub! So, you just want a drink, as you do at "A Pub"..... well...

Visited with my parents daughter and our dog. The team were just so friendly and made you feel really welcome. Food was good and ample. Lots of lovely touches like blankets outside. The dog was welcomed in the bar restaurant.

Great pub with a lovely atmosphere. We stayed overnight. The room was clean and comfortable and the staff couldn't have been more accommodating with our early check out needs. The menu was relatively small but the food we ordered was really good and the service...

Booked a table for dinner with friends and were glad we had booked ahead as it was v busy. We were slightly early and our table wasn't ready but a nice table in the bar was found for us to use until it was ready...

Excellent food well put together by the chef as catch of the day. Sea bass fillet with new potatoes, battered prawns, roasted fennel, red onions, spinach

A great little place with a lot of outdoor seating with its own serving kiosk. The food is brilliant and they actually serve pies and not just a layer of pastry on the top. They keep their real ales well(a must for me).

Called in here for lunch a couple of weeks ago , we have been twice in the last few weeks and it has been excellent. Had not been for a while after a couple of average experiences but back to its best now.

Booked ahead for dinner on recommendation of family member. Wasn’t disappointed. Friendly service and very good food. Food and wine menu is not extensive but sufficient choice and prices reasonable. We had linguine and pork belly and both very good. Particularly liked the Mac and...

I can’t praise the Hero and it’s staff enough, we have stayed here twice in the Gunhill room and we have had the best time. If you want to be picky the room is a little tired but rooms that allow dogs normally do, but...

Amazing food … place spotless … prices great … will definitely be back … also such a beautiful area …

Fantastic food, not over priced, wonderful staff - all perfect. We’ve come back twice during our week stay because The Hero topped every other place we went.

We stopped off here for lunch after a long walk over the marshes. Lovely little pub with great food and service 😁 will definitely be returning next time we’re in norfolk

We decided to stop here for a drink whilst on holiday nearby as we'd heard good things about it. It's a great place and whilst we didn't get a chance to try the food on this trip we will be back! We saw others eating...

Lovely pub with genuine food and nice service. We took the pie of the day, finger fish sandwich and a salad: everything was delicious!

We'd seen the pub en route to Wells and decided to take an early evening meal there. Good location off the main road and olde world feeling inside. Friendly staff and I think family run. Good job wee went early as the restaurant/eating area started...

Great pot of Earl Grey Tea, friendly staff didn't mind our muddy boots, and offered to give us one pot of tea between us, which was very reasonable! Good atmosphere, friendly, cosy

Over the last few years pubs and restaurants in North Norfolk have really dropped their standards. Boring generic menus badly executed, coupled with excessive pricing and really unwelcoming staff. The Hero, on the other hand is the polar opposite. Immediately on entering you receive a...

First visit to this pub and we were not disappointed. The staff here go above and beyond to be very friendly and courteous to everyone. A real credit to the management. Food very nice and atmosphere makes you wish this was your local. Dogs really...

We only stopped for a sandwich.. absolutely recommend! Lovely little pub! Staff when waking in even with muddy boots are lovely

Really impressed for our first evening dinner visit. The online booking was easy, the welcome warm and friendly. The food was very good quality with large portions and the atmosphere was good

Lovely pub, friendly service, awesome chips -triple cooked with truffle and rosemary were epic. Thanks .

My wife & I (+ our little dog) were splashing our way along a grey and drizzly North Norfolk Coast, in need of midday sustenance. A kind shopkeeper in Burnham Market suggested the Hero, her local, in the next village. Huge thanks madam! Unassuming but...

We had an evening here with our children and my in-laws. Food was good, a bit out there for a coastal pub but it was nice! Only thing that I really noticed was of how relaxed the staff are, which is nice but there is...

My husband and I had the most delicious dinner at The Hero last night. Best one there yet! We shared a Celeriac Croquette.. divine.. we both had the catch of the day which was cod loin with mussels.. also divine and then shared the pear...

Fantastic food, fantastic service and a great atmosphere. Rob who looked after us was wonderful and really helpful in regards to the area, food and just making us feel really comfortable. Thanks Rob and thanks The Hero.

We popped in after a long walk with the dog. Staff were very accommodating - relaxed but knew what they were doing. Unlike so many others in this industry. Food was excellent with some more unusual offerings which makes a pleasant change. We had starters,...

Good pub atmosphere, attentive staff , gorgeously fresh 'Wherry beer battered Haddock' , triple cooked chips, minted peas & homemade tartare sauce . After a fresh walk aound the coast at Burnham Overy Staithe the food & service was a delight.

Decided to check out The Hero, a sister pub to the Ten Bells in Norwich which I’d recently visited and my god was there a hero behind the bar…Big Alex and the trendy young team put the spice in my Bloody Mary and the bubble...

Called in for lunch on a Tuesday, nothing unusual there unless you are in North Norfolk where most places seem to be closed on a Monday & Tuesday. Warm and friendly welcoming from the young team, the bar tables were busy so we were shown...

Family evening meal, during midweek, very dog friendly pub. The Hero was a recommendation from someone and we were not disappointed at all. Very friendly, laid back staff, very quick service throughout and attentive. On arrival we were given the choice of bar or restaurant...

Stopped in briefly with my fancy lady. Didn’t stay long but the Guinness, Cortado and crisps were all excellent. The staff worked tirelessly, as well as being very easy on the eye. Will definitely return possibly for the free pint promised.

We came here for a birthday trip and everything about our visit was perfect, from the food and wine to the brilliant service. We had a good laugh with the staff and were treated as long standing regulars, not just one-off visitors. Can't fault it.

Booked for us to have a meal, service was top class.. Sat in the restaurant, drinks came quickly, food followed intermittently and tasted absolutely perfect! Pepper and tomato soup with sour dough, gorgeous. Turbot was so beautifuly cooked with extras on the plate. Service was...

Overall a very poor experience apart from pleasant welcome from over worked staff. The waiting time for food and drinks was unacceptable. The sandwiches which arrived after over 40 minutes were shocking value with chips that had been over salted. Very little in the way...

Popped in for a drink a few days befire and booked a table for dinner. Service was great - we were warmly greeted including my dog. The lady moved us to a different table so more room for my labrador. Waitress serving was attentive and...

We've stayed at many different places along the North Norfolk coast including the popular Hoste in Burnham Market, and although I'm not quite sure why, one of the few we hadn't yet tried is The Hero. Well we had a brilliant stay there. We were...

We booked for dinner and checked in advance what the vegan options would be. Sadly there were no options it was a mushroom burger, and even the advertised vegan dish wasn't being served. The person on the phone was unhelpful and uncaring, so we cancelled...

Stopped here for a coffee whilst walking the coast path. Staff very nice, prices excellent, quality of coffee very good. Home made biscuit with coffee a lovely touch

Perfect food, perfect service. Sunday roast beef followed by sticky toffee pudding Very reasonably priced Will be back

After braving a gale and icy temperatures on our walk to the beach and back, my wife and I called spontaneously at The Hero to find a table beside the fire and a bowl of the best wild mushroom soup ever. We were so pleased...

When on holiday, you always want every meal out to be enjoyable and memorable, unfortunately for The Hero it wasn’t memorable for the right reasons. Booking was simple on line for a table for 4 midweek, when we arrived we were shown to a table,...

My wife and I have been to the Hero many times and yesterday arrived at the pub for a drink only to find it full. I questioned the Table Manager as to how to reserve a table and we were told most of the tables...

Have driven past this pub many times and made the mistake of not going in. Cannot speak highly enough of the team, by far the nicest group of people I’ve come across in a long time - and the food is superb! Give the likes...