THE HALES in South Ribble

Excellent service and good food. Perfect for what we were after.

I don't usually write bad reviews, especially for a small local business, but I am absolutely furious with my recent experience. I paid £18 for two steak poke bowls, and what did I get? Grey steak sitting on top of packet-boiled rice. Not a hint of avocado, no sesame seeds, and definitely no Japanese mayo—just a sad, pitiful rice salad masquerading as a poke bowl. When I called to voice my concerns, I was met with a dismissive attitude. They claimed it wasn’t their problem because they were too busy. Really? When I asked to speak to the manager, I was told they were "too busy" as well. This is unacceptable! The food was subpar, and the service was even worse.

Wonderful service,food and atmosphere.

Great little place. Highly recommend.

Brilliant cafe, impeccable service, lovely staff, five star food. Highly recommend.

First time here and won’t be returning. Shocking service! Waited about 30 mins for our food and my order was so I asked for it to be rectified, waited another 10 mins and they hadn’t even started to make the change! The rest of my food was freezing by the time they made the rest. Food itself was fine. The worst part was that all of the staff and chef looked so uninterested and not bothered at all. Worst service I’ve had for some time!

Excellent food for the most part but was appalled by 1) yellow broccoli with black bits (a sign of dangerous mold growing) and having to wait 35 minutes for my food.

Wouldn’t know about the food because we walked in (carrying a small baby) only to be completely ignored. Not so much as a “hello” or “we’ll be with you in a moment” even though several staff member looked directly at us, made eye contact and walked right past us. We waited a good few minutes but decided to leave because if that was the level of customer service before you’d even gotten food I wouldn’t expect decent service or likely decent food from them. Manners go a long way.

Nice cafe if a little on the small side, good service, good food and reasonable prices what's not to like.

Great little cafe. I called in this morning for a take out coffee, and I admit I was really impressed with this place. The food looked lovely, there was a lovely atmosphere, the coffee was excellent and not expensive at all and the staff were welcoming and very friendly. I will definitely return and recommend this place to others!! 👍👍👍

We love it here. Our new fave place! Food is amazing and staff are great!

Always such friendly staff love calling by here when I’m on walks with my baby, very welcoming and delicious food & drinks

Only just found this place. They make everything fresh, cater for all dietary requirements and the food is delicious. Staff really friendly and can't do enough to help. I also attended a baby sower, perfect size, I would recommend here if you are looking for somewhere to host small gatherings.

Fabulous Sunday Roast 👌🏼 good service and. The beef was absolutely marvellous 🤩 You could not fault the services and the venue was clean. The singer on a Sunday was a lovely added suprise 10/10

Great service and great food, minute steak was amazing 👍👍

Only popped in for a tea and sausage butty, the vibe was great. Service even better. Recommend the flapjack too! Delicious.

Fantastic service and amazing food. Going to return soon. Lovely little eatery. Highly recommend 👌

Called in yesterday for a quick cuppa. Excellent cafe, chocolate, and bacon and egg teacake. Sppt on and definitely be calling again. Lovely, friendly staff, spotlessly clean. Well done Becks and good move from nursing!!

Popped in on the way back from southport for coffee,, and ended having a bacon sandwich,,yumyum, and what a fabulous little coffee and drinks bar, modern and very tastefully done, friendly and inviting, perfect pit stop for everyone,,or if you prefer,, cool casual drinks in the evening,Lovely

A memorable breakfast out. My family go out once in a blue moon. It was made very special by the delightful cheerful service! Food was delicious, hot and fast.

Staff were very friendly and food was delicious! Will definitely be returning.

Lovely breakfast and great service

Lovely Bar and Very Kind staff. Olivia was amazingly kind and overall very good place