The Grumpy Foxx in South Somerset

was told 56 mins for delivery and it was 2 hours In the end not happy

Ordered at 7.20pm Friday night, with a delivery time of 8.15-8.30. Fair enough, it's Friday night. When our good was delivered it was the totally wrong order. Nothing was what we had ordered. My partner brought it in not realising, and we tried running out the door to let the driver know, who had ridiculously swiftly driven away. Called PPM up to (I assume) fairly new employee who had no idea what to do, and asked if we would be happy to keep the food? After a few minutes of back and forth with the girl and a guy in the background on the phone, they begrudgingly asked if I wanted my order to be remade and sent out; well yes obviously. They said they'd like the food back that was the wrong order, i kinda get it but also dont? Offer it up as an apology for totally messing up our order? Told it would be there in 20 minutes and they'd call when it was on the way. Well after 40 minutes it arrived, soggy and cold. So 2 hours from the original order we finally got out food, cold, soggy and bland. Hugely disappointed. No real apology or offer of refund. Won't be ordering or going here again. Dismal.

Quick service, van order in person or via the app, great salad bar and always topped up, friendly staff who went above and beyond

Always so polite, food is hot and fresh. Quick to serve

We order regularly from the Yeovil Dominos. It’s a rarity we have any issues but when we do they always rectify with a solution for same day or next time we order. Can’t ask for more than that.