Pizza Hut in South Somerset

I called the official number and I said can I order a pizza and they hanged up on me

Came in for a lunch time pizza after going bowling. Had the buffet - great variety and tasty. The waiter, Callum, was great. Let us know when some new pizzas were on their way out and was just a generally decent guy. We were very happy with the experience.

Great food, attentive service. Quiet lunchtime but didn't detract from anything

The Regular Pizza I have on take a way always Hot, like Just Cheese new Christmas one, great selection of cheeses Very Yummy

Food by Steven was lovely! Service by Callum and pat was excellent, helped us with app discounts, 2 pizzas for £10 !!!

Beautiful place it felt like a true amazing cultural experience, I hope to retire here one day. Callum Josh Grace and Isla made mine and my husbands meal here unforgettable, I’m a strict Christian and Josh and Callum really made us feel comfortable by singing “he has the whole world in his hands” as our grace before our meal, it made me cry from how inspirational it was. Food was amazing aswell this restaurant is truly underated and I will definitely be coming back.

Excellent food and great service by Patrick

Be careful here! Check your receipt against what you get charged. My disabled son & carer ate here. The Bill was £41.56 - but he got charged £41.96. Now... that's either very sloppy or someone thinks it's OK to rip off disabled people. And when I rang to query no one answers the phone. You've been warned.

Amazing people, good pizza, free salad bar, bottomless drinks for £4. Cannot go wrong!! Definitely coming back here!

Great food and even better service. Lauren was patient, kind and accommodating to our dietary needs. Will be back :)

very yummy food and service was excellent, lauren was very kind and helpful, we will be coming back again!

Good food, friendly staff, excellent value, thank you.

Server was really good and so happy with our visit, He gave us loads of information and was extremely helpful and did amazing customer service. Atmosphere and food was excellent and very happy.

Really warm welcome, amazing service and amazing food. Really glad we made the trip.

We were really impressed with every aspect of our visit today. Especially from the manager Calam and the lady that cleared our table Grace and rose that welcomed us. The food was hot, delicious, great selection and plenty of toppings. 🥰

Excellent experience, the staff were super lovely and helpful, we will definitely be back!

Restaurant it self looks tired, service very poor when arriving no staff around for about 5 minutes so waiting to be seated , then seated and told to order online but when requiring help or questions no one around to help or answer questions. food pricey for a small amount and quality very poor and burnt food and poor quality salad selection very poor, service poor even though 2 other families in the restaurant so not busy would not recommend and for the cost also would not come back.

My partner and I come to Pizza Hut Yeovil often, and the service is always brilliant! The staff are so lovely and welcoming, and the food is always great. Couldn’t fault the team. 🙂

Callum, Patrick are helpful and polite always feel welcome

A great value lunch with friendly staff and a good selection of buffet pizza and pasta.

Very nice food, very nice service, just a little empty. Need more customers!

Got married ( Ben Quincey weale)

Great food and lovely friendly staff fast service after ordering

As always delicious for and 2 wonderful floor staff who were very helpful and attentive but not like some who hover staring. With my lactose intolerance they always make sure to cater without any fuss and it's a firm family favourite

Great food and service! Will definitely be returning.

Great family atmosphere always. Pizza hut yeovil is always our go to place with 3 little ones, the staff are always friendly.

Best Pizza Hut I've been to. Friendly staff, good food. All round good experience. Had a lad called Josh serve us, he was great!

Great resturant and food with very friendly staff.

Amazing service and manager Callum goes the extra mile specially with my little boy Oir! Such a great day out, thanks for the attention Callum Will be coming back! Best pizza in Yeovil 🍕

Always a great and.profesional service. Josh was polite and very friendly with a professional manner. Food was great, all the staff very friendly. Will definitely dine here again.

This Pizza Hut offers a lovely salad Bar with a great selection Also had Fries and Cheesy Pizza Bites it was very good Treated really well by staff there too Clean Diner

Shared a Pizza Margherita with Friends very tasty had two handcrafted also Chicken bites too Mr Ron wager

Pizza hut is just wow. Somewhere you can meet family & friends for a great day / evening out. Pizza I like is cheese and ham always hot.

Ordered pizza for home delivery. Said would be 25 to 35mins. It took 1hr 14min to arrive and no apology or care for this terrible service. Stick to Domino’s they deliver on time and care about their customers. No wonder so many pizza huts are closing down.

My gf and I had a date night last night (Sat 5th Oct) and we had stopped off at Pizza hut for some dinner to finish off the night. We had waited by the door and a very nice young lady called Grace had kindly introduced herself and asked us if it was a table for 2. I agreed and requested a slightly bigger table because my gf and I both ride motorcycle and gear takes up quite a bit of space. With a smile Grace happily showed us to a table where we sat down and got straight to ordering online. We had run into a bit of an issue when ordering and in between whinging, wining and moaning customers Grace came straight over and helped me resolve this issue and got my order finalised. Whilst we were waiting for our food I was watching the staff member wondering how they would handle a full to the hilt restaurant, and it was comforting to see between the stress and noise they handled it with a calm, controlled attitude. The food was amazing, the salad bar is an incredible addition to satisfy any and all small craving whilst waiting for your main meal and the bottomless drink is a no-brainer. Upon finishing my food, I had a bit of a chat with the staff and had learned there was some new hires/recently hired staff on shift that night and I was very impressed

Told to collect food at a certain time, arrive. Wait for 10 mins to be told it'll be an other 40 minutes. That I have to fill a form online to get a refund if I don't want to hang around for 40 minutes with my daughter at night in town.

Turned up to a buffet today and although it was quiet, the food available in the buffet for what all 3 of us paid was shocking, often went up and no pizza left will not be returning

You have to order via a qr code! It is utterly irritating when a person shows you to a table! At least give people the option of a waitress/waiter.

Amazing experience as ever especially the lady manager always goes above and beyond to accommodate my autistic childs needs when we go in

Waiter was sound, pizzas were terrible, urinals leaking, tables filthy, can understand why it was empty, worst Hut I've been in. Ordered pizza that advertised as double cheese (normal mozzarella plus additional three cheese), couldn't even see any cheese. Asked waiter, he took it back, returned with same pizza with a sprinkle of cheese added to middle. Meal cost £62. Terrible

Had a meal here, a family of 5 and were very pleased, the large sharer deal was perfect for 2 adults and 3 young children! Food was cooked well, not burnt and the chicken and fries sides were tasty too! It wasn’t too busy but there was fair space between tables! Staff were friendly and available when we needed something, especially Gyia our main host! Would recommend to anyone in the area!

How come yesterday I paid £10 for a large pizza with 8 slices and today £10 for small pizza with 4 slices? When I questioned the staff today they insisted they could make 6 slices out of my small pizza! To think that was the manager I’m very concerned if this is the attitude they take with all customers. Overall poor customer service I did not get what I paid for and I’m unsatisfied at the service from the manager!

Very friendly staff and amazing food. Looked after us made sure we got everything we needed. Will definitely be coming back again.

The mobile ordering worked really well for us all as we all wanted to order and pay separately. The salad bar was really well stocked which was amazing.

Cheap pizza! And Gyia was really helpfu!

We were welcomed really well as we walked in, informed about the procedure to order, and during the meal, we were impressed as to the cleanliness of the tables and buffet area of the restaurant. Fresh food was replenished frequently. The staff are exceptional at this restaurant. Also great music

Staff made us feel very welcome remembering Josh being tentative to our Food Order. The Pizzas ordered were cooked just how we like them.

Great value for money great for children

Everything was clean from the tables , floor and toilet smelt good , staff were great food was yummy , didn't have to wait to long and stayed for longer than usual as the ambiance was fab.

The food is wonderful and the service is a 10

would have liked a sand topping for pizza other than that W place chat

Had a pizza hut delivery and must say first time had a pizza delivery where they forgot to delivery the pizza, when complained told we can remake it but you have to come collect it, why have I paid for delivery just to get told you have to collect.

Kind welcoming staff, explained ordering system. Great staff interaction with kids and will definitely be back again. Great food and short waiting times

Great service very friendly and quick with our food. Definitely recommend

Excellent food and service. Thank you Patrick

Great service by a great guy, Josh. Really attentive and great with entertaining the kids!

Terrible won't be back. We were shown to a table and asked if we were ordering on the app. We said no we'd left our phones in the car. The bloke said I'll tell the server. He walked over to a girl and told her and I heard her say this is the 20th century. Then looked towards our table. I told my partner and we decided to leave when we stood up to leave they both disappeared out of sight. Then appeared as we left the door I heard her laugh. I think they seriously need to teach there staff customer service. If she was a member of my staff I would have sacked her. Won't be going back. No atmosphere and after the comment felt unwelcome.

Everything- I really enjoyed the cheesey pasta etc. I liked how everything was kept warm and the pizza Was topped up constantly. It was overall a lovely lunch

First time and the last. Very confusing ordering but not sure what the salad bar was all about and the pizzas displayed along the table. We ordered pizza, drinks etc for one adult and two children. Whilst waiting we realised the buffet salad bar was possibly one of the most unhygienic ways to display food. In one hour we witnessed children coming up to the salad bar handling all the salad items then putting them back, two children sneezed all over the potato salad and sweetcorn etc, then another child helped herself to the tomatoes with her hands whilst her nose was running, ice-cream sprinkles were handed around and that's just a few things. The pizzas on the buffet table were handled by some children then changed their mind and put them back on the display plates. Why on earth would management allow this to happen. It's totally against health and safety regulations and should be regulated as this is inappropriate. I will not be returning as my grandchildren need to be healthy and free of germs.

Came in for a quick munch to eat and I was very impressed…never really go to a Pizza Hut for food but this didn’t disappoint. The food was cooked to perfection and couldn’t fault it. Special name mentions go to Josh and Lauren who were fab and made the experience good with their brill service Top marks!

Fantastic food, really hot and very tasty. Service was excellent as always, friendly, attentive and made our lunch absolutely perfect. The front of house staff deserve acknowledgment for how polite and personable they were, and the chef deserves 5 stars.

Pizza Hut Yeovil is the BEST place to eat and work! ❤️

lovely food and brilliant service [Patrick on this occasion who greeted us on a wet and windy night and looked after us throughout our stay]. We will definitely visit again

My family & I were there on the evening of the 22/12 & though the food was good the service was terrible. Never have I been in a restaurant where you got your bill before the food & the bill ended up being very wrong as they couldn't fulfill our order as they didn't have enough lasagna to fulfill our order. Consequently our bill was very wrong , we ended up being refunded over £8 as we were also charged for drinks we didn't have. Our other gripe was that our waitress only partially cleared our table before ordering our desserts. Their staff need more training

We went as a large group with kids and adults and expected the worse as we filled half the restaurant. We had an expectedly fair wait which was fine but when the food did arrive it was really good no complaints from anyone among our party. A big hats off to the staff who were very attentive and friendly despite the chaos going on around them!

Great staff, great place. All very friendly, very enjoyable :)

My low score is because of their awful change of menu. Why does this pizza hut not do the spicey veg melt anymore??? You can get it still in other stores but by removing this and also removing the flatbread lower calorie pizza, there's nothing I will order from here anymore. I don't know any vegetarian that wants just cheese and there's no way I'm paying the ridiculous price for a personal vegetarian pizza. The veg melt and the thin flatbread pizzas that used to be on the men were the best options for vegetarian. I used to make an order every week. Now you've completely lost my custom. I would like to give a positive mention to a lady I spoke to on the phone when my last order a while ago had my items out of stock. She was extremely friendly and helpful. Just frustrated of the items taken away from the menu

Me and my 2 friends Ordered online at the same time (5:30 on a Saturday) only to have to wait an hour for all 3 pizzas, by the time one of my friends had finally got their meal, I had already finished. My pizza was very chewy like cardboard and when his arrived it was very greasy and all the toppings fell off as soon as he pick up a piece. Definitely not worth waiting an hour and paying over £60 for those pizzas.

If I could give the service more stars I would. Lovely young man serving. Warm and welcoming and such a delight. I was today on my own and it was a joy to see such a pleasant and polite young man. Credit to the restaurant. 12.30pm Friday 24th December 2023

Péssima experiência. Fomos acusados pelo gerente, durante uma refeição que não terminou, que um de nós (4), estava a olhar para uma colaboradora, e como tal a refeição em família ficou interrompida! Agora as minhas perguntas são: é proibido olhar e ver o que se passa ao redor? Alguém interagiu com a pessoa em questão (não percebi qual das pessoas era)? Alguém agitou e perturbou o espaço com outros clientes presentes? Nem todos somos iguais mas talvez devessem rever as políticas de contratação de colaboradores, uma pessoa que não aguenta 2 segundos de observação não pode estar a trabalhar com público! E em Inglaterra, não existe livro de reclamações? Sempre ouvi dizer que o cliente tem razão... Uma coisa é certa, pizza Hut, em Inglaterra, nunca mais

I ordered a takeaway from Pizza Hut Yeovil today and can I just say what a fantastic experience that was. The food was brilliant (always 50/50 when ordering from places) and I was looked after by Eden M according to the receipt, which had some writing on it that made me smile! After having a really stressful day it’s little things like this that makes all the difference. You have certainly gained a customer and Eden M, keep going above and beyond and making people’s days just that little bit better!

Obviously the staff were not expecting the number of customers, you are expected to order electronically on your phone which didn't go smoothly, then once ordered I had to go to the waitress twice for missing drink orders. The staff did their best however, this experience was a negative one.

Exceptional customer service from the shift manager; he was polite, kind and caring. Food was served quickly and tasted amazing! Will definitely be visiting again.

Food and service was great ,Was warmly welcomed by manager and the staff.

It was ok but a bit grubby. The staff were very good. It was expensive.

Dreadful place, understaffed, had to order on an app which wouldn’t work, dirty loos, dirty tables, absolutely no customer service but don’t blame the staff i blame the manager, obviously not enough staff on and they were busy. Dirty bowls, had to ask for cutlery, ice cream machine not working and ice cream tasted foul. Totally overpriced and won’t be returning

Food isn't as good as the other well known pizza company. Costs too much so we go else where now. Don't like the fact you order from your table, might as well just order from your sofa and have a take away at home for half the price. Salad bar is ok, nothing special. Ice cream factory isn't as good as it used to be.

Very lacklustre service, not very clean. Pizza served in a red hot pan, had to go and find a plate to eat off! Pizza almost deep fried underneath but underdone on top, which led to watery residue making the whole thing soggy and quite unpleasant. Only ate a small quantity. Decided to pay and leave, walked up to the server who had already entered the amount in the card machine to thrust at me without a word. She did eventually ask if the meal was ok, once she had my money, they might want to think about doing that a few minutes after serving the food. Of course that would have interrupted the very important personal conversation they were having with the kitchen staff….. If you want awful food and to be ignored this is the place to come.

Pizza was cold chicken wings it's only a part what they served before around 4 months ago and chips as well literally it's all about the money not size and taste of serving

Had a mixed experience here. The staff were all mostly friendly, and the service was quick. The salad bar was a mess, lots of the containers were almost empty, and some of the utensils were in the contents. Pizza was nice enough but would expect better for the price. Restaurant felt grubby and a bit run down. Have definitely been too nicer Pizza Hut restaurants.

Lovely service from Katie D Very helpful and friendly Food was delicious

As far as a pizza restaurant goes it is absolutely delicious. Great pizzas are always made to perfection just as you like them, clean and well stocked salad bar. And the staff are more than happy to care and help with any issues one might have. I would recommend it to anyone leaving the cinema looking for a good meal and a casual atmosphere.

Toilets were so disgusting smell of urine and general filth, broken toilet plunger left on the floor, smear marks, cobwebs and god knows what everywhere. Someone’s decorated and got red paint on everything. soap dispensers are so low your hands touch the scum filled units when you go to use them just generally disgusting, not what you would expect from a chain restaurant. Food quality is also poor, buffet lacked options and flavour. Pasta dishes clearly were made from powdered cheese or something else highly processed. I wouldn’t recommend eating here to anyone unless you have a preference for poor quality food and don’t mind contracting some sort disease.

Booked a table for a family meal, really disappointed. We waited at the door for 5 minutes before anybody acknowledged us, all she kept asking was is it 3 of us, we repeatedly said we were waiting for someone. While waiting for our other person to arrive and the waiter tried to take our menus away already - they encourage you to order online so impossible to even get decent table service. Food is overpriced, and quite frankly not worth the money one bit. Fries seem oven cooked, and half the stuff that is on the online isn’t available in store after 5pm!? Staff stood around doing nothing while people are waiting and waiting for orders.

Very slow service, empty and still over a 45 minute wait for two small pizzas

Still not cheap for a pizza... However, when you're in good company, the spend is less relevant...

Lovely staff, nice food but very expensive

Good quality pizza and salads from the buffet menu. Good service from Katie. Regular clearing and cleaning of tables in evidence. Decent place. Happy to return.

Came for lunch and reserved a table beforehand. We actually ended up bringing another guest but this was not an issue as the restaurant was fairly quiet. Staff saw to us as soon as we stepped inside and seated us and let us know how to order (Through QR code) a few minutes later they appeared with our drinks and advised us we could use the salad bar & buffet. Overall our server was great, very friendly and helpful. Food on the day was good, they have 3 or so pizzas in the buffet with pasta and garlic bread. Perhaps more variety could have been out at once but the pizzas were changed when we were there so probably just our timing! Food itself was lovely. Only lost a few points because the W.C's were a bit grim. Everything else was lovely.

When I got home with my pizza I found that there were hairs embedded within my pizza I thought it might have been a one of in the slice but found more as I ate more I don’t advise going there if there going to allow this

Second time coming here and the pizzas are good and the service was good. Could have had salad with the pizzas but didn't feel like it as pizzas was enough. The bottomless drinks are a good feature. The lasagne was okay but I didn't feel you get enough for what you pay for. The restaurant appeared clean and tidy but it did feel like the venue could do with a facelift.

Extremely disappointing pizza. Unbelievably expensive and not even as good as a shop bought frozen one. The idea that Pizza Hut wants tips for staff when they don’t even take your order any more. Laughable. Base tasted stale Haven’t been to Pizza Hut for many years and unlikely to ever come again Edit: Jamie the manager was extremely helpful and made good efforts to make up for our disappointing evening

A really nice place and amazing service by Eden!

Staff very friendly and helpful. Food is hot. We Will be visiting again with our family plus The manager was amazing.

Always good food and friendly staff good value for money

Please don’t go here. Wanted a table for three at around 1.15pm and was told that the kitchen is overwhelmed so come back in 30 minutes. Even though there were tables we weren't allowed in. We had travelled from London so we decided to wait outside. 30 minutes later I went back in and was told by the same waiter that they won't take any new orders after 2pm! It was clear to me that the waiter was racist, we were the only Asians there and when we were waiting he let a white couple with their baby in. I raised my voice and asked to speak to the manager, he was just standing next to the waiter, and as I believe he knew of the impending ramifications proceeded to clear a table for us. He then went on to serve us, but the experience left us feeling unwanted there.

Not been to a Pizza Hut in a long time. Went with my wife and son to try a new item but not available... Ended up having the buffet. Ordered on app, minimal staff to bring glasses and plates out. Food OK but won't be rushing back

Silly money for a basic pizza. The cost of a basic pizza hut pizza nearly £30 with no bells and whistle

To be honest, we didn't enjoy it, it was very expensive for what you got. The pizzas weren't a patch on their competitor around the corner. It's been around 10 years since I last went. It'll be another ten before I go back.

Food was good. Would come back again.