Based on 1.854 opinions finded in 3 websites
Based on 1.854 opinions finded in 3 websites
Nº 1497 in 2812 in Glasgow City
Nº 243 of 396 Other cuisines in Glasgow City
Opinions
Just in from my work Christmas lunch. £36 A head . Food was awful. Scotch broth had no seasoning or taste and was like pea soup. Blade of beef main course was like shoe leather with no steak knife to help cut it. Had to ask for salt as no condiments on table . Service terrible and not enough bar staff on. Staff were so stressed and miserable . No table service or wine offered with meal. They are missing an upselling trick. They ran out of guiness, peroni , menabrea etc. . We were hunted rudely off our tables as there was another booking coming in. Terrible experience
Kathleen Odonnell . 2024-12-13
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Nice atmosphere. Quite loudly and difficult to order food to eat.
X L . 2024-12-12
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Had a great night ,music was great.
Scott Clelland . 2024-11-11
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Was in the West End a few weeks ago with some chums for a catch up and a few beers. Dropped into the upstairs bar. There was a chap playing piano and singing. He was very good but so loud we couldn't hear anything that was being said so we left after 5 minutes and sat outside. Could still hear the piano player but at a much more acceptable level. People go to a bar to talk and have a drink not to be deafened. Sort it out Grosvenor.
JLo . 2024-10-11
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Had a lovely brunch in readiness for the Ashton Lane Food Festival
Stuart Campbell . 2024-08-27
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Great night would like to say a massive thank you to Adam who was so helpful and made our night amazing . He is such a credit to the place you are very lucky to have him . Xx
Corrina Mcgrory . 2024-08-24
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Stay so far away from this place. Tried to book a venue room for my birthday for weeks, messaged on Instagram for help and was left on read with no response. I then messaged again and was given the worst customer service ever. Image attached. So disgusting
Georgina . 2024-08-09
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Had a lovely time here on a Sunday evening, bingo was a lot of fun, the staff were very pleasant and the strawberry chili margarita actually changed my life 😩 very nice space and nicely decorated as well !
Solène Didio-Girard . 2024-08-04
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Amazing place to go Staff are great
stephen orourke . 2024-08-01
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Had a great few games of bingo here on Sunday night! The host was very funny! The drinks we had were also excellent, will be returning!
Abbie . 2024-07-22
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Hen doo fabulous day enjoyed every minute xxx great food drinks plenty if laughs with karaoke and friends enjoyed the full day
Jane B . 2024-07-20
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We were here for a hen do and it was amazing! Done the cocktail making class which was so much fun, had a two course meal and then booked out the karaoke room afterwards which was so much fun! The staff were lovely and couldn’t do enough for us, made our day/evening one to remember. Would 100% recommend !
Lucy . 2024-07-20
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Fantastic service...great food!! Staff were so helpful...even though really busy! Would defo come back...me n the girls had a great time!
Amy R . 2024-07-20
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Food was great and decent portions. Live music was a little to loud and you have to shout to each other. Could do with more bar staff. The atmosphere was good & lively.
george stronach . 2024-06-16
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Me and my wife attended this establishment on Saturday 8thJune 24 and were stunned by the lack of service at the bar and how slow it was to get served. I stood at the bar for 20 mins before i was served and it wasn’t even that busy. I said to one of the barmen that the lady next to me was next to get served then me and be told by the barman that he was only serving one more person then going on a break. The staff don’t look as if there interested and look as if there going thro the motions.Customer care is shocking there walking about with there faces tripping them it doesn’t take much to smile!! There is no queuing system and were told we wud only get served either end of the bar, why the size of the bar u wud thing there wud be a lot more staff serving especially on a Saturday night. The entertainment was the best thing about the place the 2 guys playing guitar were brilliant. Wud be gud if the staff had a bit off training on customer!!
Graeme Weir . 2024-06-11
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If you order a pint, they have an automatic service charge that adds 10% to the cost, even though you aren't ever shown any receipt. All they have had to do it pour the liquid in the glass. I guess if I didn't want to pay it, I could have the pint thrown over my face?
Craig Champion . 2024-06-08
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Very disappointed when we visited here on 3/6/2024. We don't visit here regularly, but have always loved it when we do. When your feet stick to the floor it's definitely time to about turn and leave!
Patricia Chalmers . 2024-06-07
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Love it! Great outside area, really friendly staff, amazing food - compliments to the chef! Our favorite local spot :)
Monika Arminaite . 2024-05-13
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Joined a hen day and we had a fabulous day! Live music through the evening was a welcomed pleasure ❤️ Would highly recommended xx
Emma Birt . 2024-04-07
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Attended a hen party here yesterday. Had a private room for karaoke and food. Staff were soo attentive making sure we all were happy and had a drink in hand. Everyone had a great time. Would highly recommend here ☺️
Steph Vesty . 2024-04-07
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I recently attended a hen party here, the lively ambiance, coupled with the fantastic music, created the perfect backdrop for celebrating with friends. The staff went above and beyond to ensure our group had a fantastic time, making us feel welcomed and ensuring our glasses were never empty. Grosvenor café offers a delightful blend of pub vibes and live entertainment, making it a standout choice for a memorable night out.
Aimeé Ross . 2024-04-06
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Hen party in the Projector room, food was fab, room a great size, cocktails were great and the atmosphere was great. Fab day, lovely venue
Janice lamont . 2024-04-06
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We had a karaoke hen do for my mother here on Saturday and it was fabulous. Amazing vibe and nothing was too much trouble. Thank you so much x
Carlene . 2024-04-06
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Fantastic day for our hen party!! So accommodating to all our needs. Food & drinks well recommended.
Laura Birt . 2024-04-06
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Had family get together in private room then spent some time in main area. Had buffet served in private room. Impossible to chat in main area due to LOUD music. So had to move on.
Maureen Thomson . 2024-03-23
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came here for a birthday lunch in the green room which was lovely and private! great views of Ashton lane, nice privacy, lovely and quick service. thanks so much to the guys for being so accommodating and fantastic hosts!
Holly Mac (BreakMyBubble) . 2024-03-16
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Cocktail masterclass fantastic, food great. Mark did a fantastic job with the cocktails.
Jaclyn Murphy . 2024-03-16
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Wow wow wow the cocktail master class was awesome. Mark's the best 👌 xx
Cheryl Coleman . 2024-03-16
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sophie and kirsty where fab and the food was sooooo yummy, the green room was so cute and such a nice area for a small private dinning! cocktails were delish hehe
Beth Y-T . 2024-03-16
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cousins 21st birthday in the green room function, lovely food and great service provided by Sophie and Kirsty. Will definitely be back
Karina Mair . 2024-03-16
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Had a great experience at the Grosvenor Cafe. It was a busy Saturday and I'd booked a function room for my birthday. The staff were very friendly, attentive and helpful. The service was great. Shannon and Isobel helped with my booking initially, then on the day Sophie and Kirsty were very helpful on the day. Answered all my queries and made sure we all had a great experience. Highly recommend
Rachel Mair . 2024-03-16
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Came here for a birthday lunch in the green room, could not recommend enough! Such a lovely private space that we were free to decorate to our liking and the food was so delicious & drinks were flowing. Fantastic service from Sophie & Kirsty :)
Olivia Robinson . 2024-03-16
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Food was delightful, Sophie and Kirsty provided excellent service! I will be back!
Claire Ensor . 2024-03-16
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Sophie and Kirsty were amazing!! xx
Andrew Watson . 2024-03-16
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Have been frequenting Ashton Lane for many years, and have spent money in this particular bar on more occasions than I care to remember, and NEVER have I been so appalled by the place as I was last night sat 17 Feb 24. Bar was busy and the service was actually not too bad timewise. Drinks prices in line with usual Lane, so no complaints there. The big issue was the atmosphere. It was TERRIBLE. The crowd was just awful. I personally witnessed extra curricular activity in the ladies loo and swiftly after making a member of staff aware we left, but not before having to witness an awful spot of bother between a group of young men that was dealt with so badly by the bouncer. There was hostility in the air and Im sorry but we will not be back until such a time the owners make the bar a safe space for its costomers. What a shame to see what was once a bustling and busy bar reduced to this cavalcade of carnage.
Chelsey Easdon . 2024-02-18
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We had some drinks in here before dinner. It's a lively bar and great for watching sport on the many very large projectors
Alastair Rennie . 2024-02-11
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Food was decent if a bit pricey, but the service was rubbish. Had to repeatedly ask for sides, for main meal that was forgotten; for ketchup and for the bill. Servers ignored us; and when serving us were unenthusiastic and slow. Apart from once nice girl with a claw clip, we were really let down. Also there was period blood in the toilets and no toilet roll
Cara Cahill . 2024-02-10
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The bar staff are terrible! Takes ages to get served and then make a drink. Bar isn't even that busy. Won't be rushing back.
Ellen Cummings . 2024-02-10
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service was shocking. ignored us completely and waited over half an hour for anyone to bring us the card machine to pay for our food. very disappointing as the food was great. wouldn’t come again.
catriona farry . 2024-02-10
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The decor prior to the refurb in the big bar upstairs was classy and elegant. It's now super tacky and it makes me sad. Feels like a step backwards.
Martin McCulloch . 2024-01-26
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Christmas night out with the work great atmosphere and value for money will book for next year agsin
Alison Mccafferty . 2024-01-12
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Loved the atmosphere and live music was a nice surprise. We went there for an evening meal. Food options where good and well prepared. We especially enjoyed the lasagne and the burger. Also French fries were amazing (the simple things...). The service was great too, all was served perfectly, all extra requests were fulfilled almost immediately.
qfactor77 . 2024-01-01
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We had our office Xmas party in the Grosvenor Cafe on 8th December. Despite the restaurant being very busy, the food was exceptionally good for 15 of us. The staff and manager could not have done more to help us enjoy the afternoon and evening. Very well done and Thank you Sam H
Sam Henderson . 2023-12-21
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They have two karaoke rooms! Food was fine, typical Christmas fare.
Lyndon Bruce . 2023-12-20
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Aaron and Amelia were absolute class act
Robbie Harvey . 2023-12-17
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Was in for graduation drinks with my son, the bar was very busy but Aaron served us each time very well. He remembered our round each time which was nice.
0h Klahoma . 2023-12-17
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Aaron provided excellent service, he is a lovely young man and went above and beyond for service, asset to the bar xx
Carly Baird . 2023-12-17
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Thanks for a beautiful evening 💖. Very professional and welcoming staff!! Absolutely loved! Thank you! We will be back soon xxx. Grazie mille ❤️.
Julita Madejska . 2023-12-16
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Nice set up for the 7 aside football awards Christmas dinner 🎄🎅🏻
Andrew Baxter . 2023-12-16
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Beautiful eve! Very friendly and welcoming staff!! Thank you so much! We had so much fun! Thank you guy’s!
Lailah Manhalah . 2023-12-16
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Lovely place for something to eat and drink, set in a large old theatre there is lots of seating and entertainment on most evenings. We nipped in for a drink and having already eaten elsewhere we decided to get a dessert. Me and my husband chose a Nutella calzone thinking it was like a folded pancake, no it was actually just like a pizza full of Nutella and bananas. It was so good but absolutely massive, we could have shared one between us, but nevertheless we throughly enjoyed it. We would definitely return when next in Glasgow.
Jacqui Ferguson . 2023-12-15
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Great night at a private party! Could have done with a few more bar staff, very busy
Brian d . 2023-11-30
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Young crowd but good music and drinks served fast
Graeme Fullerton . 2023-11-30
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When I walked in the vibe just blew me off my feet I was gobsmacked. The bartender I think her name was Kila was very nice and said it was the place to be which I knew it was l. Three words to describe the place fun fun fun.
Cameron F . 2023-11-26
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We visited on a Saturday afternoon, it wasn’t particularly busy but we waited a while for a menu, then again for drinks. The food was nice and the drinks were nice when we eventually got gem. Staff pleasant but not overly attentive and the music seemed a bit too loud for lunch to be honest
gemm1983mcm . 2023-11-26
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I was in for the rocky horror show today had an amazing time staff was nice food was good
Theo Clark . 2023-10-28
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Was here for rocky horror show it was fabulous and food was lovely staff amazing as per usual best place in Ashton Lane
Cheryl Clark . 2023-10-28
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We had a meal here after getting married downstairs in the Gardener. We both had the fish and chips and they were delicious! Such a lovely space, the staff were amazing, couldn’t have asked for better service!
Llaurenelizabeth . 2023-10-24
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Brunch was included in my cinema ticket and only 3 staff on for about 30 covers one behind the one running about and other was more interested in the walk-ins brunch was not a surprise and plated service was probably not best idea and we waited 30 minutes for food both breakfasts were dry and didn't have same items on them. Would not come back for food Definitely for cinemam
Paul McGeady . 2023-10-15
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Two of us out for Sunday lunch. One had steak and chips, the other the roast chicken. Steak was so cold the butter wouldnt melt on it. Very small piece of chicken, one leaf of fried kale and something that should have been "haggis butter" but resembled a small square of tasteless flat pastry. The carrot & turnip mash was nice. £48 not well spent, not worth the money at all. Staff are very good and there was a very good duo singing but the food was a real disappointment.
lori S . 2023-10-15
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We had our engagement party on the mezzanine bar and it was an amazing venue to host our family and friends. The space is excellent, the bar staff werevery accommodating and the manager was always checking in to see if we needed anything. I would highly recommend this place and will definitely be back for future events. Thanks again to all the staff, you were amazing. Cameron &Caitlin
Cameron Quinn . 2023-10-03
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We hired the Mezzanine floor at the Grosvenor Café to celebrate my daughter’s 21st birthday in September. Alessandro was fantastic throughout the whole process from booking to the actual event. His team of staff on the night were really efficient, polite and accommodating. Alessandro himself kept checking that everything was going to plan and if we needed anything else. The setting was perfect and the whole venue had just had a refurb. There was live music on the evening which really added to the wonderful atmosphere as well as a DJ later on. The big screen downstairs and upstairs on the mezzanine allowed us to take full advantage of the rugby World Cup early evening and then to display a slideshow of photos for the 21st. I would highly recommend this venue for a similar event.
harrogatefoodie67 . 2023-09-30
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The place has such a happy ambience and food is really good for the price. Caitlin was very great at service with always a smile on her face.
Subhendu Pal . 2023-09-23
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Staff were friendly and accommodating it was just a shame I never really had time to properly enjoy the service
Connor B . 2023-09-03
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We were well looked after by the wonderfully attentive staff, despite it being a busy Saturday night! Will hopefully be back soon, bravo!
Graeme C . 2023-09-02
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Amazing place with incredible staff. It's definitely worth going there to have a great time.
Pascal Pijper . 2023-09-02
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We were the only ones in there! I've not been in years, and the place used to be jumping. There'd be loads of arts and crafts, toy box, driving cars and face painting for kids whilst the parents ate. It brought in a lot of families and a lot of business. Having said that, the food and service were great for the only three adults in the place. Can't fault that. Maybe an idea to bring families back in.
Asmaa Gaughan . 2023-09-01
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Lovely guy mitchell very patient and informative any time mitchell excellent time
Cool Kid mcleod Mcgranaghan . 2023-08-19
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Mitchell hosted our private party ...all I cam say is very prosseional happy and approachable, such a great time for my 40th thank you
Emmamarie Mcgranaghan . 2023-08-19
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So Mitchell was a great host, had the best master class cocktail making! 10/10 would definitely be back at the next function :)
Pamela Broadley . 2023-08-18
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Was here for dinner with a friend on a weekday. Following a flight of stairs, the restaurant's atmosphere is grand and well decorated, really high ceilings (which my friend wasn't fond of, don't know why). They also appear to have an area for special events. Food was expensive-ish but in keeping with the area. Waited 30+ minutes for our orders to arrive when it was relatively quiet. My friend really liked the pork belly starter that she had, but my vegetarian friters was a disappointment with just two small pieces costing £8. The skin on fries could have done with more sauce with the truffle and parmesan add-on. The mushroom tarts was probably worth trying but I won't be back for it. Service was mostly friendly and approachable. But I wonder if this is related to the 10% optional service charge that they silently add onto your bill.
S W . 2023-08-13
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Leuke ambiance. Goed personeel en vriendelijk. Voorgerecht en hoofdgerecht kwamen tegelijk maar kwaliteit was goed.
Lynnoudeegberink . 2023-08-13
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Had a great time. Service was excellent, special thanks to Liam he made our night.
Adam Cassels . 2023-08-11
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Great food and lovely service from kila such a lovely down to earth girl really recommend grosvener
christophers2002 . 2023-08-11
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Had the best night at the Grosvenor - especially thanks to the bartender Alex. He was very attentive and made sure we always had a drink. Would come back again just for his cocktails.
Rebecca Quinn . 2023-08-11
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Op het onverwacht in het café terecht gekomen. Het bleek een goeie gok te zijn. Personeel is vriendelijk en de bediening is vlot. Food and drinks zijn zeker in orde, ook het gebouw op zich is wel de moeite waard!
Julie De Meulemeester . 2023-08-08
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Staff are just lovely and 🍸 cocktails are great
justine young . 2023-08-02
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The staff are friendly and accommodating. Food is reasonably priced and generous portions. Good spot for big groups.
Corinna Stewart . 2023-08-01
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Visited with friends for cocktails and The Grosvenor didn't disappoint. Friendly bar staff and great atmosphere. Loved being able to sit outside. Ashton Lane has such a great vibe.
Leeann0266 . 2023-07-31
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If you visit Glasgow, check out Glasgow University, 4th oldest in the English speaking world. In a nice back road just off the Main Street you will find the excellent Grosvenor Cafe. Upstairs is an amazing high ceiling venue that was once a single screen cinema. Service is as outstanding—prompt, kind, attentive and efficient. The food was excellent—I had the Sunday roast. Grosvenor has an extensive drinks list. Give it a try—excellent value and first rate service!
John P . 2023-07-30
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Birthday - friends advised it was my birthday and staff provided cake and celebration's. Service was amazing. Defo attending again xz
909lynseyd . 2023-07-30
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One of my favourite places for drinks in Ashton Lane. Visited with friends for the Barbie boozical brunch and had a fantastic time. Yes it was busy, but we didnt have to wait long for drinks and food.
JoAnn1999 . 2023-07-29
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Een gezellige plek om iets te drinken of te eten. Vriendelijke en vlotte bediening. Op het terras of binnen. Betaling met kaart mogelijk.
Nicolas D . 2023-07-26
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Best server sorry didn't get her name but she was very good x food OK drinks OK well worth a visit Service was fast even though it was very busy
joanne d . 2023-07-22
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Perfect place for late night drinks in the westend. Fab service from the staff aswell, no one makes an espresso martini quite like Faa 😍
Amy T . 2023-07-19
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Fantastic service from the nice young Italian waiter. Shared small plates between 4 of us was delicious. Beautiful setting was very comfortable.
Lynn M . 2023-07-01
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Delicious, beautiful, and comfortable! The inside is a renovated old movie theater and the exterior looks onto Ashton Lane. My wife and I went here on our first night in Glasgow and were not disappointed at all! Highly recommend!
turonn . 2023-06-15
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We had the most amazing day! Thank you to Alessandro & the team we had a private room for 5 families from 4 to 10 year olds - face paint (free) and karaoke what could be better? Service amazing, food delicious, best day ever. Thank...
Lynsey C . 2023-05-28
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Good points - lovely venue, half decent food, some toys for kids and a party bag each. Bad points - One member of staff in particular was sullen and rude from the get go, and the service was extremely slow despite the venue being quiet....
emsy_wallace . 2023-05-14
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popped in on what ended up as a tour of lots of bas, nice place with decent drinks. The cocktails looked great!
Peter J . 2023-04-22
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I was in the venue on a busy Saturday night and even with the amount of people needing served I still received great service from a person called Ciara. Very welcoming and gives of a vibe that they enjoyed their job.
frazl2018 . 2023-02-26
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Came for lunch with some friends, some of the food had a few issues but our server sorted us right out and made sure any issues were corrected straight away. Think her name was Kiera? Overall great experience thanks to her helpful service
C4541BAlarak . 2023-02-19
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Served By a lovely chap called Joseph Friday 17/2/23 ! Amazing service :) will be back again :))) :))))))))))))))))))))
Tee123344 . 2023-02-17
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Went in for brunch with friends. The service was very slow, no one seemed to stop when we asked multiple times for service when it wasn’t very busy and we had been sat for quite a long time. The waitress we eventually got was a...
lisaedwards09 . 2023-02-07
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I’m a kiwi that came to Scotland for a holiday. Came in to the Grosvenor for a late lunch, only to be met by one of our own Kiwi’s. Aaron met us with a pleasant welcome and ushered us to a comfortable table in one...
BellaRose00 . 2023-02-05
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Came to watch the rugby last night and it was very busy. I was served by Vicki and she was friendly and had great service skills. I had a great night, I will definitely be back!
Alivia929 . 2023-02-05
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I was attending a 21st birthday party and the service from Vicky the bartender was excellent! Had a great time and would recommend!
P6898WSangelaf . 2023-02-05
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Watched the rugby here earlier today and had a great time! Was served by Alva downstairs after the game and she was brilliant, will be back again soon
LouisLM261 . 2023-02-04
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She honestly made our night, she was friendly fun and all round provided excellent service. We will be back to see her again !! Give this girl a raise <3
evieh846 . 2023-02-04
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Was there for a friends 21st birthday and had great service throughout the entire night from Sonja the bartender. Highly recommend👍🏻
Departure46148830827 . 2023-02-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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A lot of patience! They 'allowed' you to take food from Tesco. 2011. Good times... Don't follow my example, please. I'm sorry, I was a student.