The Green Man in Lewes

I didn’t eat here, The atmosphere was great and the staff very friendly.

Disappointing Dining Experience Our experience at this establishment was far from satisfactory. Initially, we were optimistic upon arrival, as the pub was bustling with patrons. However, our expectations quickly diminished once we were seated. Service began promptly, with drinks arriving almost immediately and our food order taken without delay. However, during our wait for the meal, a door was blown open by the wind, allowing dust and dirt to circulate through the pub. The amount of debris resembled a snowstorm, settling into food and drinks throughout the room. This suggested a significant lack of cleanliness, as such a volume of dust indicates months of inadequate maintenance. Our meals arrived astonishingly fast, within 10 minutes of placing the order. Unfortunately, the speed was reflected in the quality. The food was clearly prepared from frozen ingredients, lacking flavor and freshness. The gravy was overly thick, with a syrup-like consistency that clung to the plate. The Yorkshire pudding was inedible due to an unpleasant taste, and the majority of our meals were left untouched. After finishing, we waited an excessive 45 minutes for our plates to be cleared and for dessert to be offered. Ultimately, we had to approach the bar multiple times to request the bill. While the pub's affordability (approximately £11 per meal, including dessert) may explain its popularity, the low cost is unfortunately mirrored in the poor quality of the food and subpar service. We cannot recommend this venue and strongly advise others to seek alternative dining options. Thank you for taking the time to respond to my review, I appreciate the chance to add further clarification to my original review. I would like to address some of the points you raised to clarify my experience further: Dust and Debris: While I understand that Storm Bert caused high winds, the debris in the pub was not leaves but fine white particles. These settled on our clothes and drinks, which we had to brush off multiple times. I may also suggest that the particles may have been ash from the fire place, but it was not leaves. At no point did I suggest locking the fire exit; I only expressed concern about the cleanliness inside the establishment. Food Quality: I appreciate that your food is prepared from fresh ingredients; however, the taste and texture of our meal did not reflect that. While I did not comment on the desserts being frozen, we were never given the opportunity to try them as we were not given the opportunity to place a dessert order. Service Timing: I did not criticize the quick service of our drinks and food; in fact, I noted this efficiency positively. My complaint about timing was regarding the prolonged wait (45 minutes) to have our plates cleared or to place a dessert order, which ultimately led us to seek the bill ourselves. Making Complaints Known: We did raise our concern about the prolonged wait at the end of the meal. However, had any staff checked on us after serving the food, we would have shared our feedback sooner. Unfortunately, the lack of follow-up left us waiting for an extended period without assistance. I take your point on board that we could have raised more of our complaints with you at the end, but we were in a rush to get home by that point. Posting on Multiple Platforms: Sharing reviews on Google and TripAdvisor is a way to provide honest feedback for both the business and future patrons. My intent was not to cause harm but to share my experience. Reviews help establishments grow and improve while allowing potential customers to make informed decisions. I hope this clarifies my perspective. I wish your business success in addressing the concerns raised. My intention was never to cause conflict but simply to share my honest observations. This review is only based on our experience and what we received. I won’t be commenting further.

Excellent food, prices and service. Beautiful setting and even a steam traction engine and Rolls Royce outside.

Been to the green man many times always great value fantastic food would recommend to all

Great food at a great price. Portion sizes are really good; the 'small' desserts are like a normal full sized portion. Don't overlook the 'specials' board at the bar. Staff are friendly, efficient and attentive. A nice atmosphere and country pub décor inside which is well maintained. Lots of outdoor seating and a good amount of parking. I have had the same good experience when eating here on repeated visits. The conservatory extension has been done well, is nicely decorated and good for large groups but can get really noisy when full, making it difficult to hear conversation so if you want a quiet chat with friends, ask for a table in the main restaurant. Also, so popular, booking is definitely recommended.

I visited the Green man on Saturday the 2nd Nov with my family, it was a large group. Haven’t been there in many many years due to leaving the area. We went there as was always great food and service and I am so pleased to say that it did not disappoint. We have been to many places over the years that just really struggle with a large group. The Green man smashed it. Friendly and quick service. The food was excellent and plenty of it. And my biggest hate which I find all the time is the lack of sauce you are given at restaurants! Even more annoying when you have kids that like a bit extra. I asked for plenty of sauce and they delivered 👌🏼 Thank you Green man

Popped in here on the way home from Lewes on a busy saturday afternoon. Was seated and served quickly and the food was delicious and so reasonably priced, will definately be back!!!!

Always yummy food, always generous portions, always lovely service!

There is simply no establishment like The Green Man. A one of a kind experience. Do not eat for at least 2 days before coming here. You will be served enough food to last you through the winter. I highly recommend this unique culinary experience.

Great place try it don't take my word.

We've been here a few times this year, the food has been great every time, service with a smile and always helpful. I'm looking forward to going back in November.

We absolutely love going here for a meal the food is amazing and great value for money they have a good gluten free range but I wish the sausages had a bit more flavour

Always great good and good sized portions

I have visited the Green Man pub a few times, weekdays and weekends, and have always loved the whole package - the building, the decor, the food, the ambience. In a dark wet night, it is quite hard to see the pub from the road until almost passing it. It doesn’t have the garish lights and typical pub flashes outside to announce itself, and that for me makes it even more desirable, a little mysterious, and quite like discovering a magic place in a fairy tail forest. Plenty of parking, but very dark. Once you find where the entrance doors are (none of them lighted well), you enter into the old imposing building, met by the warm glow of fairy lights (when strung up), fire places, little alcoves, warm welcoming atmosphere, and quick and helpful staff. Although large, the place is very cosy! The house seems to be loved by the locals, and there is even a tiny local choir rehearsing on Sunday night quietly in one of the corner alcoves - a charming addition to the whole experience. The menu is plentiful. The food is just the best - congratulations to the chef! Large portions filled with fresh ingredients cooked to a perfection. Plenty of drinks choice. The pub is just a few minutes away from Glyndeborne - the famous opera complex, and a visit before or after a performance can easily add to the overall experience for their visitors.

Four of us ate here last Saturday and thought it was good food, very reasonable priced with a good selection on the menu. The staff were also friendly and attentive.

Superb food, massive portions, dessert is always amazing.

Honest decent quality food.. Portion sizes very big. Love that they offer a half portion for desert which is still large compared to some restaurant offerings. Great speedy service, superb value for money. Opt for the steak and ale pie ( half a cow in it, so succelent and delicious) the smaller plates are also a great option as they are still ample for adults with a smaller appetite. Wished we lived locally!!! Wonderfully friendly service 😊

Wonderful food great service and fantastic all round pub

Evening out for 6 adults, lots of parking spaces. Many choices on the menu, and a specials board too. Portions were big, and reasonably priced. The mixed grill and steak pie were especially good, as well as the honeycomb cheese. Would recommend a visit!

Lovely food very large portions. Staff very polite and helpful plus good humoured. A great place to visit. Also dog friendly which is a bonus.

Great food Great price definitely recommend

Cheerful smiles from the staff especially Laila & Amy who looked after us 👍

First time here, lovely staff, great food very good value, ample portions we will definitely return, amazing

Amazing food and massive portions. Would definitely eat here again.

Always a warm welcome, nice to have servers with a sense of humour. Plus the great food alway top notch.

Had the unfortunate pleasure of going to this place as a friend wanted to go. I had the fried halloumi salad for £10+ and I couldn't have been more disappointed. Bog standard dry salad didn't even have a dressing of any sort and the halloumi was dry and over cooked! Service without a smile as everyone seemed to be having a bad day, the only good thing I had was a peppermint tea! Definitely wouldn't come here again.

I had booked for 11 of us3 weeks prior saying g we wanted a roast would that be OK, arrived no table ready, no roasts available, banoffe pie was very black looked disgusting, Latte coffee looked disgusting, think they had run out of milk, cost was more than doubled because dveryone had to have something from the menu, Will never go back again

Thankyou to all your staff on Sunday 1st September for our fantastic meal for my husbands Retirement meal. You catered very well for 17 adults and children. We're never disappointed when we come there for a meal again a Big Thankyou. Kind regards The Turner family

Fast service, great food at a great price. Highly recommend.

Amazing food! Massive portions. The staff were lovely and so helpful. Very clean and just a lovely place to go out to eat. We will be returning!

This is such a lovely friendly pud and the food if truly amazing

A decent pub and probably really good for food but if you are just stopping for a pint it takes ages to get served as only one person is behind the bar serving drinks while everyone else is doing food stuff...

Had a lovely meal! Staff were superb...... Shall return at a later date for more of the same......

Chose not to eat as we thought the price was abit steep. Didn’t like the service that was provided, we weren’t told how much our drinks were prior to paying, when we left and put our empty glasses on the bar, we got no thankyou or goodbye. Did not feel welcome unless that’s because we weren’t locals

Poor service and nothing left on the menu not even mushrooms Arrived at the venue after booking a table of 26 weeks ago. No table set up and had to stand in a corner and wait for other diners to eat. To be told there had a busy day well then you should be well organised and prepared when you take bookings or don’t book them in. Your kitchen should also be prepared knowing that a table was booked in so that requires extra meat and food being prepped and cooked then that’s how it should be done. After visiting this place numerous times over the years I would not recommend Avoid there a plenty of other nice establishments that are better catered for and better organised. After receiving 26 meals the chips were dry The sirloin steak was disgusting the cheesy garlic bread had hardly any cheese What a disappointment

Lovely country pub, great location, great service, great food and great portions, and for families, a nice play area for kids. Sunday Roasts, at this time, include a free dessert, the roasts are lovely with fresh veg and plenty of gravy! Good choice of desserts, although more caramel in tbe Banoffee would be most welcome. This is a great stop off if taking any of the multitude of country walks around Ringmer.

Love this place. It's our "go to" pub for a meal. Generous sized plates at decent prices - you definitely get what you pay for. I'd recommend getting half portions on dessert, especially if you've had starters and main. The staff are very friendly and helpful. They and will accommodate your needs/ preferences where possible. Belinda, the manager, is brilliant. She tries to chat to everyone and make them welcome. Definitely worth every penny. Best to book in advance as it can get very busy, especially round special days such as Mothering Sunday and Father's Day, as well as Bank Holidays.

I have been here a number of times always enjoyed the food and service. Tonight sadly was not the same drinks order taken on arrival great,20 minutes later had to ask for service for starters ordered starters and mains as didn't know how long we would be waiting for service again!! Thought it's a Saturday there busy fair enough but at least 7 wait staff and not overly busy. Get starter it's nice get main pulled pork burger it's was pork either dry or smothered in bbq sauce so could not eat it. Plates taken sat and wait 20 minutes for a dessert menu see 4 wait staff sent home and now nearly empty tables finally ask for a menu to be told oh think the kitchen just closed well you have just spent 20 minutes dressing tables ignoring us when you walk past I left disappointed and wondering if I would return anytime soon. I should add it had been my first trip here in months after having a baby was so looking forward to this day and I was left angry at the service we received.

Food was great. Served at she time, good price.

Good portion size, good service, good food & even an arguing couple for entertainment

Brilliant good food and service

We were a group of 27 walkers and the service we got was fantastic. Staff so friendly and efficient. Food delicious and excellent value. Highly recommended

Lovely pub super friendly staff food was of a decent standard for a pub nice layout and also a play area for tue kids

Never had a bad meal, staff are very welcoming and food portions are big, would totally recommend. Left this original review 6 years ago, gave it 5 stars, how things have changed. Went there this evening for dinner and not a good experience. Spent the whole evening trying to keep the flies off our food. Even changed table hoping this would help but it didn't, all you could see were customers waving flies off their food. Ordered a latte which was served without milk?? Would not go back.

We went here for a main meal in the late afternoon. We had a steak & kidney pudding and a mixed grill. The mixed grill was generous with nice quality meats, and the steak pudding was equally nice. Bar service was quite slow, but it was 4.30pm, so evening staff hadn't started their shift. We asked to have our dirty table wiped down, but this never happened, and other tables were also quite mucky. A star off for slow attention at the bar, and for dirtiness being off-putting and a star off for excessive focus on keeping locals happy as a priority over others. In spite of these little gripes, we thoroughly enjoyed our meals and will return. Recommended

Lovey pub food very good lot for your money well priced

Awesome 👍back again 19 / 7 / 24 still the best 👍

Absolutely amazing food and staff are so friendly and happy

Had lunch there today with a friend, the food was amazing!! The portions are huge!!! It was busy but the food came quickly hot and fresh, all staff were happy and friendly!! Lovely pub, definitely going back there soon!!! 😊

Everything was absolutely perfect. The meals were huge. The desserts were mine blowing. And the ales. Went down a treat. What else do you need for a perfect evening. Thanks all.

Great food, value for money and amazing portion sizes. 100% recommend

Poor quality frozen type food. My burger literally had nothing in in the bun other than 2 small patties. Need to up their game and change their years old menu to compete with present day expectations of better quality food. No apologies given for wrong item on our bill either.

Never been here before but came here for a family's birthday. The service at the bar was friendly and the food was lovely.

Starter (we shared); Salt & Pepper chilli squid with salad. Main; Steak & kidney pudding, mash & veg Steak & Stilton pie with chips & veg. Pudding; Biscoff cheese cake, banoffee pie (OMG! 😋) We thoroughly enjoyed every dish. The squid was cooked perfectly and a big enough portion to share. Both pie & Steak and kidney pudding had a great flavour and was packed full of meat. Vegetables cooked so well.......and now for the puddings...... absolutely amazing! This is a great place for food (probably best to book if going for Sunday lunch, which is also great). It has an extensive menu, so there is something for everyone. Drinks very reasonably priced (as is the food), great atmosphere and there is a side part decorated with fairy lights that would make a great area if it was celebration meal and there was a group. The staff are really great as well, so friendly and really go out of their way to make it a positive and enjoyable customer experience. Yes! I would thoroughly recommend this place. It's definitely worth visiting! Thank you to all the staff, looking forward to returning real soon (already know what I'm having!)

The majority of our food was burnt we had waited an hour for the response when approaching the waitress was you can have a free desert. Totally ruined a birthday celebration. Found certain members of staff very unprofessional and rude.

Excellent food, excellent management, thank you.

Great food, big portions and very reasonably priced. Will definitely be going back.

Very great here. We spend the night here in the camper and had a delicious meal.

Chanced upon this pub on the way home from Brighton. So glad we did. Loads of choice on the menu and very reasonably priced. Staff friendly even though it was very busy. Wish it was closer!

Stopped off late afternoon on a Sunday as we were hungry and were passing. Hadn't made a booking but there were lots of free tables outside. What a good range of dishes, both on the regular menu and on the specials board - made it hard to choose. Couldn't believe the portion sizes...huge! Absolutely delicious, plus the service was good too. Will drop in again for sure.

The staff are amazing. And food is great. Always busy. Great value for money

Hadn't been there for many years, didn't know what to expect. The food simply surpassed the 5 star rating. Delicious, perfectly cooked. Will be returning again in the very near future.

Always AMAZING food. Really nice pub with large garden. Perfect for a trip out and dog friendly. Highly recommended 👍

Great food ,great staff,can be a bit tatty but fantastic value

Visited today for the first time, what an excellent experience, staff , food and atmosphere 110% staff very friendly, food absolutely fantastic and price so good. Will certainly return and recommend.

Great food and great service. You won’t leave hungry with the portions they serve. All of the staff are fantastic. Service with a smile even though it was very busy (It was a Bank Holiday Monday) Great value for money. Would highly recommend.

Fantastic food with the option of large or small portions. The large potions could feed a small country! Staff are lovely and friendly. Highly recommend this place, you won't regret it.

Lovely Steak and Kidney Pud - and very reasonable price

Took my Wife and Sister today for Sunday lunch. Could not fault it, staff were clean, friendly, helpful and very efficient. Food was excellent, good size portions and hot. Could not fault the price which was much cheaper than most town pubs. I would highly recommend this Public House to my friends and relatives. Well done.

Always great food whenever we're there

Sadly the food quality and quantity does seem to be going downhill, still a nice place to go but not as good as previous visits

Good quality food, nicely cooked,and a varied menu. Friendly staff . Can get busy, may pay to book. Free parking, outside seating in a covered area and also in the garden.

You have to be really hungry to eat here, lots of very yummy food at a very reasonable price. Good friendly service from the staff.

This lovely pub was great as serving food all day. Great menu. Sadly my liver and bacon was tough and chewy but I was hungry and ate it, the veg was lovely and not over cooked with fluffy mashed potato and lovely thick gravy. My dining companion enjoyed burger and chips. I would definitely like to visit again and try something else.

Really good food , can get very busy so best to book.

Visited for lunch with my daughter. Absolutely lovely food and plenty of it. Great, fast service. Will certainly visit again.

The green man is a great place to have a meal and the service is perfect you can't fault it because they do serve great meals I always go to the Green Man

Really enjoyed the steak and ale pie.

The food is amazing - service was quick - the prices are brilliant not expensive at all

Service tip top..atmosphere great

Very nice food good service and very busy

As always the Green Man did not disappoint us. We had a great family meal to celebrate Easter. The food was excellent the staff friendly and the service was excellent despite the pub being very busy. Thoroughly enjoyed ourselves and will definitely be going back.

Great food. It was busy so not the fastest service, but would definitely go back, if I was passing. It's a bit far from home for a special trip

Always a good meal and nice staff

A great lunch for our monthly car club meeting, and food and service was very good for our party of 34.

A all round great pub Food/service all excellent

Food great atmosphere great but over welming feeling staff wanted us to leave as fast as possible once eaten . hovering. Clearing table at speed ect so they could shut up and go home . 9pm sort of ruined the evening so will avoid next time

Lovely home cooked food, lovely staff and a really nice atmosphere too

Managed to get booked in early for 9 people and always, the food was excellent and plentiful

Always a great meal, quality and quantity, piping hot with a good choice of dishes.

Great place to have food or just to have drinks with friends.

I ordered liver and bacon for main . When it comes out, the liver was very well done and hard, sent it back, and got told that's how it comes in already cooked , and the mashed potatoes were lumpy as if it was microwaved, not very good quality,

Excellent choice, food was high quality, great service ...1st choice for an evening out. 100 💯. X

Food was delicious, excellent value for money. Will definitely be going back for more!

Waitresses are miserable and felt pressured into picking an option, food was poor and was not what I was expecting. I ordered a wrap and got a giant taco with chicken that was dryer than my nans foot. Would not recommend and wouldn’t wish my worst enemy to come here. Very sad :(

It was a very nice pub, we had my ml wake done there and the food was so good , freshly cooked and hot , quiches were the best ,chicken cooked and hot, and service at the bar was very good . Overall, everything was OK. Great atmosphere, friendly staff, and tasty drinks! The perfect spot to unwind after a long day but also to have gatherings such as parties, etc . Highly recommend!"

Great pub, good hearty food and friendly people. Will definitely be going back.

8 of us had delicious, well presented 3 course meals. The portion sizes are generous and didnt really need either the dessert or the starter but so delicious couldn't resist. Staff very welcoming and professional. Will definitely be going back.

We stopped here for a late lunch carpark, which was full, so it a good sign. Managed to get a table, but the restaurant was buzzing. Three very helpful waitresses who seemed to never stop. Good choice of food we both hss scampi with delicious giant chips to many for me. We were looked after, and when in the area again, we will definitely stop. I'd say would be worth booking a table.

Celebration 27 guests, great food and service, they went that extra mile