The Grand Junction Arms in Dacorum

We come from Swinton Manchester, and this is our second EXCELLENT visit. Emily welcomed us and helped in every way possible... WITH A GENUINE SMILE. We had 3 young children with us which makes ordering and sorting a slow process, but Emily was so nice and patient. She routinely came to check we were ok and met all our requests promptly. The food was good and there was ample. An excellent evening meal the family..

Alex was amazing and very informative and knowledgeable. He didn’t miss a beat. We will be back purely down to alex! Thanks so much

A greatly anticipated visit to this venue to celebrate 3 family member birthdays was sadly let down by too many issues. There were 11 of us so we were obliged to commit to a £10 per person deposit and pre-order our selections, more on this later. Our booking was for midday 3rd December and so I arrived at 11:30 to ensure all of the arrangements were in place and drop off two birthday celebration cakes. I was encouraged that everything was perfect and we were greeted with a big friendly smile, great start. The rest of our party, including two young children, arrived and we were all seated for midday start and this is where things started to go wrong. Our food didn’t start arriving until around 1pm, and it took so long to serve that some of the group hadn’t received their lunch while others had finished. One of our group pre-ordered fish and chips and was informed that there was none available, what’s the point of pre-ordering one imagines. What is even worse is that several servings of this dish were seen during our stay going to other tables. I ordered the gammon, eggs and chips, and it was exactly as described, no trimmings, and the gammon was close to cremated, but just edible. Conversely, the chips were excellent, everyone agreed on this. To be fair I didn’t hear too many other complaints about the food, the main issue was speed of service, always an issue, especially with young children. No issue with the staff, they tried their best in the circumstances, I suspect that there is a staffing issue, both front of house and in the kitchen. Popularity is a fickle thing so there is a danger that the issues experienced are likely to rankle. As a general policy I think pre-ordering food several days before you eat it is a bad idea, our choices often change when we arrive on the day. Then not having a pre-ordered dish available and taking over an hour to serve is simply not acceptable.

Max was really helpful! Also making sure our table was clean and tidy, great customer service, would definitely recommend.

An absolute shocking experience from the Oakman Staff. Waiting for food nearly and hour from ordering. To get 5 meals 3 of the meals came raw. Poor standard of service spoke to the Assistant Manager and the Manager to get every excuse from them both.

We enjoyed a leisurely dinner with family and friends in an oak outdoor pod. Lovely to have space to relax and enjoy the food alongside conversation. Our waiter was upbeat, helpful and friendly even bringing our food with a smile in the rain! Great flavours and good choice to suit all tastes. We will be back!

I'm presently writing a review ONLY of the online booking service and T&C's and to let the Pub know that they've missed a booking because of this. We've had nice meals here previously, but we've not been for a couple of years. Tried to book a table online but the booking system will only allow you a 90 minute slot and wants your date of birth. Seriously?? I'm sorry but neither of these things would make me want to book. Why not ask if over 18? Why capture other sensitive personal data? And 90 minutes? One of our party is over 90, she wouldn't order and eat a full meal in that time.

We booked a table outside so we could take our English Setter with us. When we got there the rain had set in. The chef appeared and immediately invited us to sit inside and to bring the dog so a damp evening rescued. Great decor...

For what was supposed to be a lovely birthday meal turned in to what only I can describe as a disaster! Over 30 minute wait to get our drinks to our seated table outside, 1.5 hours for starters to come, only 4 out of 9...

As others have said, this could and should be the place to come to. Lovely setting, but you can get much better food and service elsewhere locally for much less. Almost £20 for gammon, 2 eggs and chips!! The gammon was a decent size, but...

Really nothing special. We found a few items not available on the menu at prime time on a Saturday, we also weren’t told this until it was time to order when most of us had chosen something not available. A simple mention when we were...

Had a lovely meal here with generous portions. The service from our waitress, Hannah. was so good. Very welcoming, friendly and very efficient. Very enjoyable experience.

Arrive à 12.30, servis à 14h. Avec 2 petits de 5 et 2 ans, pas facile Amateurisme total Dommage la...

The food here is really nothing special given what they charge for it. The worst aspect though was the complete lack of leadership amongst the team. Our main courses must have come out of the kitchen over the course of about ten minutes. the two...

Excellent venue which we thoroughly enjoyed although there were slight issues with the food. We had to hurry to take our friends to the airport as they were going back to Northern Ireland. We didn't want to make a fuss but the food we thought...

Pub avec un immense jardin où il est agréable de s'arrêter boire un verre et manger quand on se promène...