The Gorge Bar & Lounge in Telford and Wrekin

Booked large group table a month in advance, to ensure we would get in as its always been busy in the past. They took my contact details. Arrived on the day to find it shut up in darkness and handwritten sign on door saying closed due to refurb until further notice. Why bother to take contact details and then not use them to advise change in circumstances. Wagamama to the rescue! Having read the reviews since, I have to say it seems we had a near miss as the quality and service isn't what it used to be under previous management.

Sub pizza was wrapped and heated instead of toasted. Tasted awful. Not even suitable for human consumption. Once prepared badly can only be described as bin quality. Waste of money won't go back there. No real customer service engagement low I don't think they have a clue what a pizza sub is. Badly trained staff in know how of the products they are preparing for customers. No product knowledge. Worst lunch I've had in a long time. Very dehumanising experience. They should close this store down for some other decent restaurant to be put in its place. Good location at present. Plenty of shoppers in the area just bad food. Technology sucks, what next robots. Having trained with subway before covid as a sandwich artist. This is the worst example and experience I have ever had at a subway, the public deserve better. Not bin quality prepared food. If this is the quality they want to serve then they need to move location as the residents of shropshire deserve better. Franchise owner give up and move out or train your staff properly, no one wants you here spoiling our dining out experience. Your not a valued or worthy business owner to be located in Shropshire Newport we have high standards. Subway should shut you down, as not even they would want to eat the food prepared in there.

Driver was lovely & whoever dealt with my order was on the ball, nothing missing

A really poor performance from McDonald's here. I ordered a meal through Just Eat from here. I made the order at around 11:15 for a 12:00 delivery. The delivery driver didn't leave the restaurant before 12:30 and when I got my order (it was only to Lilleshall), all the food was cold. It's like they made the order and forgot about it or the delivery driver was late to collect (even though the app said they'd been there since 11:50) If I bother to try it again, I'll be specifying Newport next to see if they can perform better than Donnington.

My favourite shop. Kind workers. Lots sales, fresh fruit, veg and good meat .