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2.5

Based on 51 opinions finded in 1 websites

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Nº 397 in 473 in Merton

Nº 22 of 23 Chinese in Merton

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor512.5

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Lovely food however AVOID any chicken dish- it is either frozen chicken defrosted or just very bad quality but ALL the chicken dishes have the same disgusting taste- prawns and beef excellent

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Hotel inspector . 2023-11-14

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Focused on money over customer experience. We had been going for years but last takeaway, they refused to replace pancakes with the duck with a few lettuce leaves to accommodate for coeliac! Had never been an issue before... This time, they wanted to take additional payment of £1.50 for a couple leaves! There are lots of great restaurants, including Chinese in the area. We will never return to Good Earth.

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Marc M . 2022-12-13

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Ordered some take away last week. The egg rice was passable but the sweet and sour prawns were disgusting, with the outside covering tasting like sticky plastic. AVOID THIS JOKE OF A TAKE AWAY, which sadly used to be good a whole ago. Shall not return.

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rogerichmond . 2022-11-24

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This place has to be a massive joke. Worst Chinese I’ve ever had. I don’t know what kind of palet would handle eating this food. Wouldn’t even feeding it to my dog. And on top of that, it’s not the cheapest on the market. Can’t believe this business is still running. Don’t bother going to this place, if you want a good Chinese in London, go to Sichuan Popo.

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Sawsane D . 2022-10-07

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Food over done sauces for starters watered down . Complained to restaurant . They admitted sauce watered down !!! Not worth paying the money . Lots of other nice restaurants .

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Christine S . 2022-09-22

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We don’t normally order Chinese as it’s alway disappointing. Too much msg. This was so good. Delicious food Fresh and very tasty. Definitely order again.

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667celiar . 2022-03-12

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Ordered a take away from Good Earth Wimbledon tonight as was too tired to cook. It’s a while since we’ve had a take away from there and what a disappointment. It was unpalatable. To start with it was already cold when my husband went to collect it despite the fact he got there earlier than he was told. We put the vacuum packs in the oven to reheat. The vacuum packs they use are not very easy to deal with. The crispy lamb in lettuce wrap was really fatty and quite tasteless. Crispy seaweed was ok. Aromatic duck was ok but they could have made a bit of an effort to properly slice the cucumber into sticks and not serve it in quarters. Sichuan chicken - chewy and tasteless Dry shredded beef (which is usually my favourite) - not dry and not shredded just very chewy and tasteless. Dry fried French beans with shrimp - disgusting. Overcooked and no sight or taste of shrimp. Steamed rice - well that would be difficult to get wrong All in all a total waste of £62 as we left most of it. Certainly won’t be using it again.

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Maria L . 2021-12-13

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This used to be our "treat" Chinese takeaway, but tonight's meal will be our last from this restaurant. One of the most disappointing Chinese meals I've ever had. Ridiculously hard chilli beef, Singapore noodles were virtually devoid of chicken and prawns, and the crispy aromatic duck wasn't even crispy. A waste of £45.

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R6753ULnicks . 2021-08-14

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Not impressed with the quality. All the dishes were too oily and bland, not fresh ingredients. Unlike the restaurants in Esher and Wandsworth which are excellent in quality of food and service.

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Vasant-com . 2021-04-21

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I can't review the food because it never arrived!!! Deliveroo tracking showed order had been delivered...rang restaurant...totally unhelpful..they said food had left with Deliveroo driver and it was nothing to do with them (great customer service). Spoke to deliveroo and was told my order had been delivered to wrong address and there was nothing they could do. After being accused of first putting in the wrong address on my order...even though I was staring at my order confirmation email from deliveroo with the correct address! I was told the driver had tried to call us...again...I was staring at my phone with no missed calls! Had to fight for a refund. Then contacted restaurant to feedback on terrible delivery service and they couldn't have cared less! If you want to spend your money where you are valued...don't use Good Earth or Deliveroo.

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damienbK1680HD . 2021-01-01

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It's been quite a few years since I last ordered from here and the food then was always great, though quite pricey. Last night we ordered a birthday meal for the two of us which, to give Deliveroo its credit, was very efficiently delivered within the stated time. Sadly the meal, which was jaw-droopingly expensive, was utterly disappointing. The only tasty dish was the crispy duck, the rest was not just unmemorable but unpleasant. Odd-tasting chicken pieces in an unrecognisable sauce, chilli beef strips which could only be cut using heavy-duty kitchen scissors (needless to say this was discarded), old-looking soggy cashew nuts which must have been sitting around a long time beforehand, greasy un-delicious lamb to be wrapped in iceberg lettuce. I washed 90% of the uneaten meat to give to my son's dog (I don't know yet whether she ate it!). All this cost just short of £90 and was to have been a special meal much looked forward to. Such a shame that this restaurant has gone downhill so much - I do wonder why it was allowed to.

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fiona r . 2020-11-24

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We were unsure whether to order based on recent reviews, however the food was excellent and although the delivery was a little late, the restaurant phoned to apologise and warn us.

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charlottec475 . 2020-07-19

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My takeaway order became 1 hour late and was not marked as out for delivery on the tracking, so I started trying to get in touch with the restaurant. They would not answer their phone at all after trying at least 10 times so I tried via email and social media, but again no response. The order then became 2 hours late and the tracking hadn’t changed so I assumed it wasn’t coming and ordered from elsewhere. Low and behold it then shows up (by the way this is 3 hours after I ordered) with zero warning and what’s worse is I then had no use for it so it was therefore a complete WASTE of food enough for 2. I saw on the same evening another customer waited 4 hours for their food (they posted on social media). Why the restaurant couldn’t haven’t reached out to customers to inform them of the delay I’m not sure. Why the continued to take orders when they weren’t coping I’m not sure. I still haven’t heard back from the restaurant, and I still haven’t received a refund. Definitely won’t be trying again and would not recommend until they can sort their service out.

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Char988 . 2020-06-07

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We have been getting food from this place for years now. They are ridiculously over priced for what it is. They were over priced to start with and now prices have gone up a further £1 per dish!.We ordered over the phone and only realized once delivered they charged us £4 more than they usually do!. We were robbed. Stay away from these guys and keep your money for a decent restaurant. For this kind of money you can rather sit down at a nice restaurant and have a bottle of wine.

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BrentW426 . 2020-02-05

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The food is nice but for some strange reason they suddenly put their prices up £1 per dish (04/02/2020)!!. Total rip off and as a result we will never be going there again. We have been buying food from them for years and received nothing for our loyalty. The prices are already way too much. This is just plain roberry. We could have gone to Pizza express had 2 pizzas and a bottle of wine for the same price!. Worst off they didn’t even inform us of the price changes and just charged my card anyway bunch of ^*^^##%.

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bitsb2020 . 2020-02-04

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I've been coming here to get family takeaways for over 10 years, maybe even longer. A tad pricey but still great tasty food and a good choice

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PFBGB . 2019-11-13

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Esta solía ser la mejor comida para llevar en la zona, la comida era excelente, buena calidad de restaurante, entregado rápidamente, caliente y sabroso, ya no.Pedimos fideos udan especiales @ 12! Tenía 2 langostinos grandes, algunas piezas depollo grasiento y fideos resbaladizos, demasiado cocidos. Ugg!Luego secar las costillas en chile y pimienta. Medio incomible muy duro. Cerdo agridulce igual, trozos duros de cerdo cocido en una salsa glutinosa sobre dulce. No me molestaré con el resto, saciar carne de res, pollo, etc. ya que estaban bien. El único artículo comestible eran las tostadas de gambas.Una comida para llevar realmente pobre a más de 45 años, que demora 45 minutos en entregar 2. 5 millas.¿Nunca volverás aquí otra vez, qué pasó aquí? Asumido por una nueva empresa barata?

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Darkmuncher . 2019-11-08

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¿Qué pasó con este restaurante? Solía ser un lugar realmente confiable para comida para llevar. Siempre un poco caro, pero la calidad coincide con lo que puede obtener de sus principales restaurantes. Pero solo he sacado algo de aquí y es tan malo que vamos a terminar echándolo un montón en el reciclaje de alimentos.Espero que haya un camino a la redención de este restaurante. . .

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LazyL_13 . 2019-05-25

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Very nice food but very expensive £9.40 for chicken and mushrooms for 1 person alone. Double the price of most other takeaways.

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Deb C . 2019-05-07

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Pedimos una comida para llevar desde aquí y me decepcionó mucho. Ciertamente nunca volvería a ordenar desde aquí. Al doble del precio de otros chinos en el área, simplemente no vale la pena, por favor no desperdicies tu dinero. Pagamos casi 60 y, francamente, fue una estafa absoluta. Las albóndigas de pollo y cebollino estaban recocidas y poco condimentadas; el Chicken Satay estaba seco y el tamaño total de las porciones es bastante miserable en comparación con otras opciones más sabrosas. Solo se ordenó desde aquí porque nuestro habitual estaba ocupado y no aceptaba pedidos y nunca volvería a hacerlo.

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JJAT86CHU . 2019-04-20

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Hemos tenido una comida para llevar antes y fue mucho mejor. . . . como un regalo de cumpleaños fue tan decepcionante y demasiado caro para la calidad. . .Las costillas estaban secas, masticables y claramente pasadas por alto, las gambas peludas estaban bien, pero 7. 50 para 3? No es bueno para compartir, debe ser al menos 4. . . las bolas de masa hervida estaban bien, lamentablemente el pato de Pekín también estaba cocinado y muy seco. . . No es genial a los 21! El cordero Satay era sabroso, pero la carne fría era, una vez más, dura, seca y masticable y no muy fría. . . Arroz y fideos promedio, así que en general, una comida muy decepcionante. . .¿Los usaremos de nuevo? Probablemente no. . .

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cnb134 . 2018-10-08

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Previously used Good Earth at least 1 Per month. Been on a health kick recently, but thought we'd give it another try Mmmm. VV.Salty Will be another 18 months before we go back

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geofft379 . 2018-09-22

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Utilizamos la comida de la tierra buena, caliente, fresca, sabrosa, caro pero vale la pena como tratan cada ahora y entonces. Los tres o cuatro veces hemos pedido ha sido peor, no tan fresco, no tan sabroso, que ahora se siente como una estafa, salado y sub estándar. No será con ellos de nuevo.

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winners1 . 2018-04-02

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Nunca volveré aquí. Reservamos una ranura en línea, ya que era el día de San Valentín y todavía la comida llegaba una hora tarde. La única excusa que nos dieron fue que estaba especialmente ocupada porque era Valentines cuando esta era exactamente la razón por la que reservamos previamente un horario. Cuando llegó nuestra orden la comida estaba fría, seca y sin sabor. No volverá a ordenar desde aquí otra vez.

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Jude10100 . 2018-02-15

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Fantastic flavour, not cheap but worth it. Great quality food, great delivery. Give it a go, you won't be disappointed

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WimbledonKJ . 2018-02-08

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Couldn't get a table in restaurant we wanted so got takeaway. Fab food .love the lettuce wraps especially. All the food is great.sometimes difficult to make a choice

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aggiepg . 2018-01-22

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Tuve una entrega de buena (¿mala?) Tierra y mi comida era insulsa y bastante horrible. ! ! De 3 platos, ¡tuve 1 cucharada de cada uno! ! ! Insípido: (

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southlands1920 . 2018-01-11

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Not the biggest selection on the menu, but what is there is always top quality and delicious. This is our special treat

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dvearn . 2017-10-29

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Average to good takeaway food at a high price. Reception very rushed and can be rude. complaints not dealt with very well.

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Peter J . 2017-06-14

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Live nearby, been getting delivery for 5+ years. Used to be pretty good Now Very Salty and expensive, the quality has dipped over the past 12 months

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geoff t . 2017-04-27

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Stopped by here for a take away. There was an excellent choice of dishes. We ordered an extra main, but it turned out that the portions were very generous and we did not really need to buy the additional dish.

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Peter B . 2017-01-20

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This has got to be the worst take out I've had in years. The pad Thai I ordered was not a pad Thai. The spring rolls were completely flavourless and left in the fryer too long. To top it off I have never been treated so badly by staff. I asked a simple request and was replied with a laugh in the face. She bit my head off when I asked a second time. I will never eat here again. So overpriced.

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Fallon F . 2016-10-01

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Pedimos dos veces en menos de 2 semanas. Una vez que pedimos el pato con tortitas y otra vez tuvimos pescado y carne. El pato con tortitas son muy buena, incluso mejor que muchos de los restaurantes chinos en Chinatown. El pescado y carne son...

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CelineBrussels . 2016-07-12

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Muy buena comida china sólo como para llevar pero mucho mejor que muchos de los restaurantes chinos. Es caro por comida para llevar los estándares y quizás las partes pueden ser un poco más grande pero la pura calidad supera este. Gran parte del menú puede parecer familiar pero la cocina y salsas utilizados hacen esta gran comida.

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JohnMacSeville . 2016-03-26

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This is one of the most expensive Chinese restaurants I've ever got a takeaway from in my life the food is great but the prices are staggering, this is obviously aimed at the rich people of Wimbledon, not for the faint hearted on an average budget its takeaway food at eat in prices

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DRMF1066 . 2016-02-19

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We had a takeaway on Saturday evening, ordering early, as we knew that they would be busy... The meal came on time and was well packaged and hot. Slight disappointment was that there were no complimentary prawn crakers, which usually come with takeaways...Will use them again.

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cnb134 . 2015-12-19

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The Good Earth Express in Wimbledon Village, Ridgeway, is a take-way kitchen only. Orders are taken by phone or in person and they have an efficient delivery service.The staff are efficient and friendly. The cooking ranges are immediately visible and offer a fascinating view of food being prepared in their woks by a brigade of animated cooks using huge flames. The menu is comprehensive, the food is delicious, but this comes at a price. For us this is the 'go-to' place for Chinese food.

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Petrus136 . 2015-08-07

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Although usually good food service speed can be dreadfully slow. For the second time in 3 visits u had to wait 20 minutes after arriving to collect my takeaway despite ordering it 15 minutes before collection.....When i asked why so long they said they forgot 1 item, although this was the same excuse the previous time.They try to appease the situation with a free bag of crackers. Far from satisfactory at these very high prices. Love to spend good money for great service and quality but rarely get it here.

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LWDOTCOM . 2015-07-18

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Have used this for delivery service actually from St Johns Hill, Clapham. Has gone down hill recently. Used to be worth it to pay a little extra but will not bother in future

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eyeballthedancinbear . 2015-06-23

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I don't know why the reviews of trip advisor are so poor for this reliable Chinese take away. I have hated Chinese take aways for years prior to hearing about Good Earth. The chilli prawn in particular is a brilliant dish. The food is fresh and healthy. My only complain is that on Saturday nights the take away can take a good hour and that £20 hardly gets you two dishes.

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Fcollins89 . 2015-05-17

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This use to be the best takeaway food in SW London and I have ordered from them for many years, however recently it seems to have gone downhill, the last two delivery’s (gave them the benefit of the doubt) the Prawns were bad as in off, the chicken was dry and the veg which use to be so fresh and tasty was old. Seems like the food is not cooked fresh anymore just reheated, called to complain but they had no interest. Basically don’t waste your money!

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bolart36 . 2015-04-17

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What a shame - I assume it has changed hands. I have to echo that most recent review and suggest "don't bother" any more.We have always had a great experience before, but tonight was terrible. We have all had rubbish and frustrating take away experiences before, so I don't need to spell it out. Think long wait, cold food, repeated calls, working out whether to wait or cut your losses, being told you don't know your own postcode and concluding time and money wasted. All adding up to the Saturday night you had not been hoping for.They had to re-deliver, as the food was stone cold on first attempt, having gone to the wrong postcode (that I gave them apparently). Really alarming was that they insisted on taking back the original order, which was in the rubbish bin by then - they fished it out, presumably to re-sell. Worrying!What a shame - Good Earth gone bad.

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tim094 . 2015-03-21

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We ordered from the Good Earth Express through Hungry House and received a confirmation email that our order had been received. After waiting for 1 1/2 hours we called the restaurant to be told that their 'Hungry House system' had been down all night and they hadn't received any orders all evening. I asked if we could order over the phone and still get the Hungry House discount to be told no and that if we wanted to order we had to pay full price and delivery would be 1 hour 45 mins - obviously I didn't place an order.We then called Hungry House and were told that Good Earth did receive our order and that it had probably been overlooked.Slightly annoying that not only have we not eaten and paid money, but we were lied to by Good Earth about their 'system breakdown'.Cheers Good Earth!

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James H . 2015-02-14

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Excellent food. Huge portions. Friendly staff. Yup, it's pricey and it's popular so you might have to wait, but by far the best there is. And that's for the last 10 years at the very least!!

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TanjaLondon . 2015-01-23

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Tried this place for the first time. We thought it was very good and tasty. My partner said the best takeaway he has had.... Will go again.

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texasplace . 2015-01-18

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Had a takeaway from here earlier this month, as was not fancying going out and this got best reviews local to where I stayed. Expectations on delivery times managed up front, and these were in fact over delivered. We ordered spicy lamb wraps, chicken satay, Shanghai chilli chicken and fried rice. All of which were tasty, hot and non greasy. Yes it's more pricy than some but the taste and quality made that worthwhile. Would use again in similar circumstances.

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Kinkidevil . 2014-11-25

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Ordered a take away and took 1 hour and a half as another time ordered a vegetarian dish and came with chicken... If you are allergic or vegetarian, what do you do? I think you can get as good food or better for a fraction of the price.

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rafa85bf85 . 2014-08-01

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Another example of folk believing because they are paying more, it must be good. The Good Earth looks fantastic, a large open air kitchen with a dozen or so Chinese chefs tossing food in their woks in front of your very eyes. However there are three major drawbacks. Firstly the food is sold at restaurant (and in some cases in excess of restaurant) prices. It's ridiculous expensive because the take-away is slap bang in the middle of a very affluent area. The last time we went there it was over £80 to feed four of us, and nothing left over for lunch the next day.Secondly the food is decidely bland. Not using MSG in your cooking is I'm sure very trendy and a major selling point for folk who can afford to frequent this place, however it would be nice if the food tasted of something, if anything the Good Earth is crying out for a bit of MSG in their cooking.Thirdly it takes far too long to cook. Twice now I've ordered from the Good Earth, got in a taxi from the pub to pick the food up on the way home and on both occasions its been ready 15 minutes later than I was told, which when the meter is running and the food is expensive enough anyway, makes for a costly night. There are planty of superior, cheeper and quicker Chinese restaurants in and around SW19, and I for one will not use this place again.

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SifBeefy . 2014-07-30

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I've ordered Chinese food from here quite a few times. I have had it delivered and I've also collected it myself from the shop when I've been close by. I love the food! Delivery can be a little slow sometimes and it's quicker to collect yourself if you're close by but the food is great and I keep going back! I would definitely recommend!

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PontygirlinLondon . 2014-07-20

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Great Chinese food delivered piping hot & very speedily. We ordered a selection of starters and Peking duck - everything was delicious and well cooked.

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muffinmiller35 . 2014-07-04

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Delivery takes ages if you can get through on the phone. If you are going to use them I guess going to the shop may be better, food is good.

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Sam P . 2014-04-27

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Rescued our evening after having to bin our previous delivery from 'Bamboo Baboon' in Wimbledon!Would recommend this to every restaurant to everyone! Gorgeous, Hygienic food! Thanks guys!

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DFW1234 . 2014-04-12

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Portions could be a little better and of course the prices are slightly high but the food is really very good for a Chinese take away. I'd rather go here than a standard Chinese and if it were a little closer to where I live I'd go there more often.

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jimbledon . 2013-11-11

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