Oysters in Merton

a perfect example of not to judge a book by its cover, despite how the shop looks i’ve had nothing but good experiences there. kind staff and good quality food for the price. been there a few times and have done a pick up order on uber eats and they gave me free prawn crackers. great shop no idea why it’s getting such poor reviews

got a chicken choi mein and sweet and sour sauce and chicken dumplings. no flavour in the (pink and soggy) chicken dumplings except ginger, chicken choi mein didn’t even have any chicken in it and they didn’t even deliver the sweet and sour sauce (£2.50). everyone else didn’t like their food either, a waste of money

I love your food so much. I did try many places this one is the top level.

Amazing place, amazing staff, lovely food. I quite frequently go in and sit down while I wait for me food. While sitting I always see people come in and be very rude to the staff members because of the language barrier and it’s absolutely unnecessary. The lady on the counter has never been rude her English just isn’t the greatest and she talks quite loud. She doesn’t shout she’s just a loud talker, they are always respectful and they are always spoken to horribly by customers. They don’t deserve it. They are lovely people. The look of the shop isn’t the best but who cares. If the food is nice doesn’t matter what the shop looks like.

One star for answering phone. 1hr 50mins later,my cold order arrived..rejected order. Had cheese on toast instead. Not sure if Oyster staff are influenced by a full moon,manic depression, chip fat highs,or rotation of old/new/desperate for work team members. Bizarre. Bonkers. Botched. Bad. Blunt..

Good taste. Well I made some order from this shop. It has been long time we didn't have Chinese food.. so, I make order special fried rice, ckn black been sauce, fried ckn dumpling and also sweet & sour soup. Which is very good. My family enjoyed it. Will order again

Great value food as usual. The best place in the area. I love their tasty chicken and their Chinese dishes.

They were absolutely disrespectful with me.

Ordered from here lots of times. But today we ordered at 18:01 said would be with us by 19:00. Call them at 19:10 as still don’t have food got told they are very busy and it will take 10/20 more mins. Will not use them again. It now 19:30 still not here. Got food now come at 19:40 WILL NOT USE AGAIN

Excellent food,excellent service.Never had a bad meal from Oysters always arrives piping hot full of flavour and well priced.The only negative !! To much onion...

I have been ordering the food always from this place, the changed the quality and the customer service is terrible, the lady on the phone she should fine another job, she is very rude. I won’t order anything from this place anymore.

food is good but if you get the ribs get sauce with it or its very dry

I’ve been ordering food from here for many years now. It’s very good price and always arrives hot and in good time. I really recommend their tofu dishes, these are better than any other take away locally.

Just walking past this establishment, you can tell there is no care or pride in what they do .. would never eat eat again from here

Ordered 2 large House Special stir fried rice with mix meats. I received to large boxes of rice only. Terrible Avoid. Waste of money

Customer service is very bad. The woman over the phone was rude and kept getting upset that I was making a large order. She kept saying oh you want more and made annoyed Noises. Then after all this she got my order wrong and when I called to tell this she was annoyed at said no we gave everything. Couldn't be asked to argue with someone who didn't look like she cared. So left it to have my food with family. Only to come to a tasteless noodles and fried rice. The king prawn butterfly prawn was very over cooked and no one ended up eating and had to throw it away. Family and guest left with very bad taste and we felt very ashamed to have ordered from here. Never will I be ordering from this place again. If I could give a zero I would.

Phoned for a take away turned up in a bag full of watery sauce. Ribs rock hard but the biggest concern were the prawn balls. When I phoned the shop to tell them that the prawns & batter were gray and slimy I was called a lier and as they were busy I would have to phone back in an hour she then hung up the phone . I phoned back immediately & as soon as the woman heard my voice she hung up again . Rubbish bad , under cooked food & staff need a lesson in being polite . Will never use this place again

Absolutely no taste! I can't actually believe it. Specialed fried rice is empty and it has no flavour, how is that even possible!

Didn’t get a chance to eat as they didn’t have any idea what gluten was when asked as the lady spoke or understood very little English.

If I could give 0 stars I would I ordered and found hair in my food I rang over 10 times and they told me they don’t understand in the end I spoke to the delivery driver and he told me they can’t give me a refund. Will never be ordering from here again

This is a very nice place with very good food. I come regularly and the family is very nice. The lady at the entrance is not that great but the cook are great.

Their tofu pad Thai was amazing. Sweet and sour Pork with noodles is also good.

Disgusting had a delivery today one piece of cod was rock hard couldn’t get a knife through it it cost £17,00 for 2large cod and 1 large chips where do they get there prices from my husbands fish was lukewarm. He did eat it since then we are waiting for him to get food poisoning, and if he does, I’ll be taking matters further as he is 84 years old. My daughter has put this review up for me as I am elderly as well on the door. It has a four star rating. I don’t know how as the paste is disgusting I don’t know how because the place is disgusting never again will we be eating from there?

Very nice Chinese food. Tasty and rather cheap. I had a very nice chicken dish with my wife. The service is excellent.

Reasonable price, very friendly staff

Amazing food, very kind service. People were very nice and the food was indeed very tasty ! I'll come back, for sure!

Very Nice people, tasty food. The fish and chips was well-cooked and I was ordered rapidly. My wife took some Chinese Food and it was also quite nice

Lovely food....good value....5☆

Very nice food. Cleanliness was not a issue but the prices are a bit expensive.

What a total shame. I live locally. Previously posted decent reviews. Alas though. My recent delivery orders, customer service, customer care, mediocre food quality, have left me feeling very dissapointed..

I have been a customer of oyster for a long time . Unfortunately today I had the worst experience with oysters takeaway I had ordered sweet and sour chicken Hong-Kong stile one of my favorites, served my self a plate along side some rice and chicken chowmein , my first bite was of the chicken Hong-Kong stile as soon as I chewed in to it the narsties taste of roten meat coated my mouth I spat it out immediately. I proceeded to call the restaurant to inform them of what actually happened in which I was told we do not take any responsibility to continue eating as I would grow to like it at this point there was not point of trying to help this place just in case this would happen to some one else or worse make some one very sick. After about 5 to 10 minutes I had a call back from the restaurant offering me a free dish of the same caind I kindly refuse. From this day on ward I will never go back to this place .

From hero to zero over the years! The last time we order here! Ordered Roc, got what looks like hake. The crispy chicken, besides not being crispy, is pale in colour, and a very strange colour for being cooked? Havent eaten either! Ordered and eaten other items which seem ok but this is the last time we will order.

They do a very good chicken chow mein... Nice ☺ 👍🏼 ❤️

I ordered here for my girls birthday the bill came to £48 for 2 people, the food was unexceptble, they messed up the order, when we rang to complain the lady on the phone was no help, avoid this place at all costs.

Not again sorry very disappointed

I just want to say I ordered last week my bill was 37 .00 and the food was cold and tasted nasty.i wasn't given a refund or new food .I ended up putting it all in the bin .I will never order again I called them and they put the phone down .Great for them so that's why I'm leaving this message for every one to see.

What a great shame 😱 The service,lack of menu knowledge from staff,cold food delivery, wrong orders,wet raw chips,lack of courteous customer service, has really put me off of this fish bar. I'm going to sound really judgemental,but that really is not my intention. But, recently, when I've contacted the establish ment, regarding my poor quality food issues,all I seem to get in reply is that I'm not being understood. No problem. No problem. Then the phone is hung on on me. What a shame. I've had decent meals from oysters in the past ☹️ Be interesting to see any feedback from others.

Very bad customer service! Such a bad place to go to and not cooked properly, disgusting behaviour!

Sorry but I have to do this...I've spend 19 pounds on butterfly king prawns spare ribs and a house special rice and what I have got is hard to describe. The prawns as a starter was about 6.50 and I got nothing but deep fried flour with a the same tiny prawn used in other dishes, not even split as a butterfly prawns should be. It was dry, stripped of any flavour and absolutely unaccepteable :( I was bit afraid to open my ''spare ribs'' container and I was right to do so, because everything has a limit... even bad, bad takeaway food. I had loads of bad experience with takeaway food and it's rare when I do what I'm doing now but the food I have received made me leave it outside for the foxes. After 2 hours since I've left it, the food was untouched. Never happened before... I've ordered through my friend's app who lives on Bruce Rd.in Mitcham . Very, very disappointing especially because I was really hungry plus the charge... Sorry guys but you can't feed people with what I had last night!

Chips are deliciously fluffy & the saveloys are long & scrummy! Whoever gave this place 2.5 stars out of 5 on Trust Pilot must be soft in the head!

I will never ever order food from this place. The food is not fresh. They normally don't cover the lids properly and the sauce is always inside the bag. I told them about it, but they don't care. I am very disappointed.

Awful! Didn't get what we ordered and when we phoned they are rude on the phone and hung up. Would not deliver the 8 missing items, we only got 2 things from our order. Do not recommend!!

Delivered only two items! Woman on the phone was incredibly rude! Called me a liar and refused to complete my order! Hung up the phone on me 4 times! Just eat to refund me, WARNING do not entertain even the idea of giving these dishonest people your money, your better off with Hong Kong House! I wanted to give them no star's at all but had to give them 1 star to get this warning out there!!!!!

Delivered all the wrong food and hung up every time we called and told us we were lying would not recommend worst chinese I have ever ordered

I've always been ordering from Oysters but recently have noticed that on some occasions the meat doesn't smell or taste too fresh and the chow mein noodles were very greasy. Hope it'll improve back again soon as for now I've decided to order from somewhere else.

Unbelievable this lady on the phone!! So rude and incompetent. She ordered a total wrong order for me and then said I can "take the things out myself". She also wanted to refuse to order me a new one, and said "it's slippery for the driver" to bring a new one. That's unbelievable behaviour how to treat a pregnant women with specific food allergies. NOT RECOMMEND TO ORDER HERE!

Food is not good And the place is dirty the chef is walking around scratching his head all the time

Made me sick.... I'm still waiting for a refund after staff were very rude! Do not eat here

NEVER EVER EAT FROM THIS ESTABLISHMENT!!! The chicken was off and when I finally got through to complain I was told it was just their flavourings. Didn't even want to give one star. Have reported them to Environmental Health. Should not be allowed to trade. ZERO⭐⭐⭐⭐⭐⭐⭐⭐⭐

favorite chinese food! Delicious food, quick delivery.

Ordered fish and chips this evening and was probably best I've tasted 😃,delivery was very quick,2nd time I've ordered from here and highly recommend this place

The food was fantastic for the price. Me and my boyfriend thoroughly enjoyed it. People whom have posted bad reviews expect Michelin stars. But for the price I felt that the food was worth the price.

Ordered large fish and it wasn’t even large. It looked more like OAP fish

Had some people over - ordered £80 worth of food. Oysters nailed ever dish perfectly, and everyone was very happy! will definitely be coming back Top tip - the set menus are great value...

If I could give a ZERO I WOULD . DO NOT ORDER .

1st time trying food always a risk was really surprised. This is our new Chinese on a friday. only thing was disappointing was sweet and sour sour very watery. noodles and rice out of this world.

Ordered a portion of chips (as they also claim to be a fish & chip shop) disgusting, pre-cut chips which i could get over but clearly cooked in the same oil as the fish. The chips smelt and tasted of fish, never order again

Absolutely appalling customer service. Last minute order, the "delivery guy" just called to say the address doesn't exist, then hung up. Impossible to call him back. Restaurant doesn't answer when you call. Delivery driver then called again half an hour later to say the order was cancelled and once again hung up before a reply could be given. Who cares if the food is good when it doesn't arrive and you get treated like this. Pathetic. Shame there isn't an option for 0 stars.

Superb and best value for money beef ho fan, Singapore noodles and special fried rice. The beef is soft and nicely seasoned with the soft ho fan noodles not too soft but almost all dente which is very difficult to get right. The Singapore noodles are rice vermicelli expertly fried with beansprouts, shrimps, char siu pork (like BBQ pork) and shredded chicken The special fried rice has the meat variety and shrimps similar to those mixed with the Singapore noodles, flavoured with light (and what appears to be dark) soya sauces. The service (over the phone) is consistently excellent and the well mannered gentleman provides a good service. Really worth trying the food here for the quality, value and service. With regards dietary restrictions, they may have alternatives but I have not had to ask for gluten free, vegan options nor soya sauce alternatives for those who are allergic to soya sauce and the gluten in rice. Many many Congrats!!!

Nice place but to much time to wait for the order

It's neither bad nor great. You get what you pay for, cheap and quick. My work orders from here all the time, and while i've never been blown away by the quality, it's good enough for us to keep going back to

chips r goo salty and r not the freshest

Popped in there with a local friend on a Friday night. Staff were busy but friendly and we ordered something quick to take away. Service was quick, but they don't take cards on site, so cash payments only. They do take online payments for delivery or collection though. Had a sit down at the small table to eat and then left shortly after. The food was good, hot and tasty. Tried some of my friend's Singapore noodles, which were very good. Apparently, their fish and chips are a local hit. Will probably be back there soon to try out some of their other items on the menu.

I give zero stars only selected one because I had to! was absolute filth came half hour late and was stone cold swimming in greese went straight in the bin and they had the cheek to offer us free chicken wings next time we order like we would ever be ordering again!

Ordered a few times from just eat app, food quality was good along side a decent quantity, would recommend

Just got food from here had to put it in the bin they really need to check there curry as it tastes like powder and unedible ribs where horrible no meat just fat all aff it was just greese will be avoiding

Lovely food, arrived in good time, very reasonably priced. Tasty. Well done x x

I have a Chinese most weeks and am fairly easily pleased. Tried here tonight whole visiting my mum and the food was absolutely revolting and actually inedible. Springs rolls were undercooked, really chewy, quite gungey and gross, the prawn toast were really undercooked, soggy, greasy, cold and just disgusting. The ‘crispy’ duck was soggy and the skin was saturated in grease and was also cold and very very soggy. Never ever again!!

Will never visit this place again. Ordered cod and chips but whatever fish it was, it certainly wasn't Cod. As I am highly allergic and need to be sure of what I'm eating I was very disappointed. Ended up reporting them to trading standards.

I ordered 3 times, the first two were very good, tasty food. However, the last 3 times we ordered more things and it was really average... the chicken was undercooked, slightly raw, the dumplings were also tasteless even though they were great in previous orders. Maybe it depends on the day. The first two orders were great, but last time I was disappointed.

Not bad for a quick meal good prices

Chinese takeaways are as complicated as you make the. I never have big expectations. We ordered some food from here a couple of weeks ago. Delivery to an office we were working at. On arrival it was a nice surprise. 3 lots of sweet and sour chicken and some special fried rice. Food arrived promptly and food arrived hot. Hot as in temperature not lukewarm or warm proper HOT Great sized portions and tasty as you want it. Value for money wise ? Good we could have got cheaper but you always can All in all very pleased and a nice surprise

My favorite pad Thai at oysters.

great vegetable hot and sour soop, nice and polite people, let me keep my bike inside while i wait for my food and a nice couch to sit on while you wait makes you feel like you are at home. i would go here again without a doubt

Avoid if you can not really that good mean it 1 star mean it

The food was horrible micro Chinese food would of been better then when rang up for a refund n they can have the food back they said they cant do that terrible customer service defo won't be going back!

Terrible please no one eat here food will come shockingly poor and when asked for a refund they said they don't do refunds felt robbed at my own doorstep the pic I've put up is all the food that will get fed to the bin

Ok fish and chips might not be a destination but traditional fish and chips

Always great, friendly service; personal favourite, best noodles in the area, and a few vegetarian dishes too!

Good food del service is ok too

Absolutely disgusting chicken is pink .. Chilli chicken is hard .. Prawn crackers and greasy .. Chips are soaked in oil and nasty .. And when they muck your order up and you call and challenge this they say your lying and food was packed and do nothing to replace the food that is missing nor offer a refund or replacement avoid !!

Ostras es un pescado y Chip/chino para llevar. El lugar en sí necesita una seria reforma y limpiar, ya que parecía muy anticuada y bastante sucia para ser sincero.Pedí el huevo frito arroz, vegetales Spring Rolls con Chili y aceite y Ginger Chicken.Arroz estaba delicioso y no sabor seco, que fue muy refrescante ver. El aceite era absolutamente fantástica ya que tenía guarnición de ajo y otras especias, lo que significa que podría ser comido como condimento así como una guarnición de comida. Ginger Chicken, no era lo que esperaba. Sabía muy bien, sin embargo parecía como si el pollo estaba cubierta de un maíz almidón basado agua que había formado la "salsa".En general, yo diría que es comida china decente pero sin duda no es el mejor. Puede pagar una visita pronto para degustar el pescado y patatas fritas del lugarEste lugar ofrece Hungry entrega de la casa, que es un buen servicio que, probablemente, para la mejor para evitar ser visto en un antiguo aspecto sucio y tienda.

Hemos usado este llevar varias veces después de conseguir un folleto a través buzón. Muy satisfechos con las comidas. Muy resuelto en las entregas - han dicho cada vez 45 minutos y sido de entre 20 y 30. En particular, por lo que sus comidas de cajas de 5 libras. La comida es caliente y sabrosa. Se puede usar otra vez

Nos dieron una comida para llevar desde aquí curry de pollo con arroz chino de huevo frito. Era tan sabroso, también nos dijo 45 minutos para entrega cuando pedimos pero llegó en 25 minutos, por lo que me quedé muy impresionado. La comida estaba muy caliente cuando emitido por igual. Se puede pedir desde aquí de nuevo pronto

terrible!! chips were brown and full of oil, rude staff !!! took 35 minutes just to get chips and staff rudely spoke there language shouting while i waited