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3.0

Based on 11 opinions finded in 1 websites

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Nº 460 in 517 in Denbighshire

Nº 23 of 31 Fast food in Denbighshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenpizzagarlic
Score
OpinionsNoteTripAdvisor113.0

comment_iconOpinions

Overcharged !! Chicken burger £4.00 Chips small £2.50 12” USA pizza £12 Extra jalepenos £1 Total £19.50 charged £23 ????? Just because I’m out on a bank holiday doesn’t mean I’m uneducated and can’t count !! How many more people are you ripping off every weekend

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Stephanie P . 2024-05-26

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RIP OFF- £20 for 2 small chips and a garlic bread cheese, which they claim is a 10’ , when i work in a kebab and know the size difference . never going back.

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Cerys F . 2024-04-29

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Friendly and food good, cant complain! service fast too. and they helped me when i couldnt get taxi.

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mattt j . 2023-11-24

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Honestly this place is so underrated, me and my partner order from here all the time!!! Delivery is quick if anything is forgotten they run and get it, I always have 12 inch meat feat with extra meats and it's to die for!!! Well worth it

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Ben . 2022-08-08

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Godfathers is really good. You all should go there. Its my favourite takeaway. The customer service is great!"

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Saboor S . 2022-06-20

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Never again bad service didn't bring what paid for would never use them again they shouldn't be able to get away with this any more

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dandR6816LW . 2022-05-28

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We visited the shop and was told our order would 5-10 minutes maximum and to wait in the car outside. Not a problem, but 25 minutes later we are still waiting so we went back inside as we could see lots of Uber / deliveroo type of drivers going in after us and collecting. This is fair enough as they may well have ordered before us but please don’t lie to us as we would have preferred honesty and a choice to go elsewhere if we did not wish to wait. 40 minutes waiting time when we were told 5-10 is very excessive. Food was ok, I think we were all a bit too fed up to enjoy it at that stage!

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kirsty01979 . 2022-01-30

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Always guaranteed consistency in service and food. Delivery is always before they say and the food tastes great and is hot.

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X8964MEmarka . 2021-11-21

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Food was not the best then felt physically sick when I seen the delivery driver spitting by my front door whilst holding my food during covid

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MissNFlynn . 2021-08-16

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Great customer service, good quality food, good price, i definitely recommend buying takeouts from here

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Mlgee . 2021-04-17

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Avoid !! we've had nothing but problems with these guys... We got a delivery from them over a month ago and when placing the order it was made clear that the garlic mushrooms were for a vegetarian so can they be kept separate and so the guy on the phone said yes, when the food arrived the mushrooms where mixed in with the chicken nuggets and so the vegetarian could not eat them. After calling to complain they sent a delivery driver out with new garlic mushrooms so the vegetarian could have them... only for the delivery guy to deliver chicken nuggets instead... we told him it was the mushrooms we were changing and so he got his manager on the phone who said "next time you order something we'll give you a discount" fair enough.... about a week after ,.we phoned up to make an order and mentioned the discount which they remembered and they applied it and all was fine, except when the delivery driver showed up he had forgotten our big bottle of Coke and our can of Tango as well as a portion of cheesy chips... the delivery driver went back to the shop and came back with the chips with no cheese, Diet Coke and a can of Dr Pepper instead of Tango... We called up to complain yet again and were told again "half price discount next time" anyway so last week we thought we'll try them again and we ordered ×2 garlic pizzas, 1 single party cheese burger and 1 double patty vegie burger with salad and sauce... when this arrived we had both garlic pizzas and burgers except the veggie burger had NO salad or sauce and was a single party... We called up again rather pissed off now that this is the 3rd time on the run we've had issues and the guy said "next time we give you extra items to say sorry" ... We gave them the benefit of the doubt and ordered a delivery tonight as a final chance... Veggie burgers were burnt and black like charcoal on the underside, the garlic mushrooms were chewy as hell and the vegetable samosas (WRITTEN ON THE BOX ITSELF) were NOT vegetarian they were meat filled !! I took a bite into the samosas and swallowed a piece only to realise it was filled with meat.!! I have been a vegetarian for years as part of my religion and because of their carelessness I have eaten an animal which had me throwing up for hours after!!. This takeaway has been reported to the local council as false advertising and for serving and LABELING food as Vegetarian when it VERY CLEARLY HAS MEAT IN IT!! (Cross Contamination) Photographs have been given to the council as requested and I have been told that they will be conducting an investigation into this Cross Contamination issue. AVOID AT ALL COSTS !!! I WOULDN'T TRUST THEM TO RUN A BATH LET ALONE A TAKEAWAY!!!

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JoshuaRoberts97 . 2021-01-01

MORE AT TripAdvisor

£22 for a large pizza, chips and a can of FANTA. Not to mention how dirty the food prep area is Wouldn’t go again. My dog gets better food to eat.

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johnpaul90 . 2019-10-20

MORE AT TripAdvisor

got 1 small pizza, 1 kebab , 2 can of pop and it costed £21 !! delivery man came to door & didn’t have change for the full £25 that i had so just had to give it to him. kofte looked like a sausage , pizza was quite nice but not compared to the price. never ordering from here again !!!!!!!!!!!

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Josie W . 2019-09-08

MORE AT TripAdvisor

Food was rubbish. Service was poor - the staff were having a massive argument between themselves. Took ages to get served & i was the only one ordering. Didnt look too clean either but i had already paid straight after ordering otherwise would av walked out. Wouldnt use again.

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993MichelleD993 . 2019-06-23

MORE AT TripAdvisor

I rang the shop to order a chicken burger and a mixed kebab and tried charge £14 which it should have costed alot less, so I looked on the just eat menu dicided to get 2 chips and cheese aswell so I went to the shop as I was hungry and needed to eat and he still tried charge £14! I confronted him and said it should be £10.50 he dicided to give me it for £10.50 but when I got back omg the food was horrendous the kebab wasn't even a snack size which had the tinyest amount of sauce and tasted horrible and couldn't eat, the chicken burger was for a pregnant lady and the chicken was undercooked! And looked boring, the chips and cheese had basically no cheese I was so pissed of luckily I went back and got some of my money back this place should not be open do not order from this place!

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barrett98 . 2019-04-15

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Turned up 1 hour late and cold, handed it straight back to the driver and refused to pay. Will not be using them again.

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Luke F . 2019-03-30

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First of all the worst thing about my order was that the bread roll (chicken piri piri burger) had spots of green Mold on the underside. Secondly I ordered a delivery for 1am as I wasn’t due home from work until 12.30. I arrived home early at 12.20 to find the delivery man on my driveway! He said ‘sorry, they never told me’ absolute joke of a place would never order from there again and would never recommend

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boxing-kit . 2019-02-22

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Wow! Never have I had such a bad experience. This is the first negative post I’ve made - YOU NEED TO BE WARNED.

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Shane P . 2018-12-04

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Ordered from here via just eat app food arvied pizza wasn't cooked it was raw dough hardly any topping on it had a donner kebab that wasn't donner it was very dry chicken dinner kebab with no salad had a chicken kebab but they sent a koftie instead no good when you order food for a family waitied over a hour for it to arrive to be brought the wrong stuff now ordered with someone else and have to wait again not good service wouldn't recommend and won't be ordering from you again and wouldn't advise anyone else to either

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Zoe S . 2018-11-14

MORE AT TripAdvisor

I ordered takeaway they wanted to pay direct to them to there account and when order was delivered I was over charged by 8 pound on an 17 pound order. I double checked the prices with the just eat app before I wrote this review. I asked for receipt and strangely it wasn’t given...

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Mallaigfella . 2018-09-25

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Aside from the rude customer service. Not only did I have to wait well over an hour for my food to arrive we ordered for three people we got 2 quarter pounder special burgers which might I add were meant to be half pounder special burgers we didn't even receive the 3rd peri peri chicken burger. Even more so the buns looked like they had just been slow roasted on a naked flame and the doner meat looked like a shrivveled up snake shed that had come frozen from Iceland after phoning the place back for a refund the rude lady said as long as you don't eat the food you can have your money back. (Not sure why the lady thought we would want to even touch the food). And we are still waiting on our refund!!!

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brettmcguigan . 2017-05-28

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Absolutamente pésimo servicio! Una generosa sensación circular. Orden para 6 personas de las cuales 4 estaban mal con carne, salsas o incorrecto que faltan. Restaurante contacto que inmediatamente intentó culpar a nosotros como cliente y pareció aceptable a gritar por el teléfono. Persona por teléfono me dijeron que lo único correcto si nos dio todo bien volver al conductor de la entrega y que rehacer, pero ya esperamos más de una hora! Él dijo que iba a pedir la entrega de volver de todos modos conductor pero nunca le vimos de nuevo! ! Estábamos de vacaciones, así que nunca tendrá que utilizar de nuevo, pero nadie les exhorto a su desde aquí!

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AdamC2510 . 2017-04-21

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Yo no recomendaría usar el padrino. No leer la orden correctamente, perdido una cosa y luego la mayoría del resto estaba equivocado. Cuando llamamos para quejarnos fueron sumamente groseros, insistió en el pedido era correcto y el conductor para recoger toda la orden (aunque ya había que esperar más de una hora). Servicio al cliente pésimo.

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Kate F . 2017-04-19

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He ordenados desde el restaurante estaba bien preparado un par de veces y cálido, pizza, sin embargo la profunda pan pedí parecía una corteza delgada pero era agradable de cualquier forma.

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Danielle M . 2017-01-28

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Hicimos un pedido y era todo de piedra fría, no era envuelto. Pedimos una gran carne. cena y patatas fritas y ponerlo en una bandeja grande con tan sólo una pequeña parte.

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Linekar87 . 2016-12-26

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Utilizada para ordenar cada fin de semana una buena hace unos años, pero me imagino que ha cambiado, como ahora es bastante pobre. Hizo un pedido por teléfono y me dijeron que estaría lista en 5 minutos. Corrí allí, y cuando llegué allí, comenzó confirmando la orden con mí, y entonces empezó. Ni idea de lo que el punto de un orden de teléfono es si voy a tener que darle la orden de nuevo cuando llego allí y esperar otros 15 minutos (la última vez que pedimos desde aquí fue hace un par de años, y me dijeron que si me quieren pedir por teléfono, tengo que pagar con tarjeta en el teléfono primero, lo cual nunca he oído hablar de antes).

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rayo631 . 2016-09-27

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I ordered a burger and a donner kebab from this takeaway, I was very impressed with how fast it was delivered until I realised the quality of the food, I recieved my cheeseburger which was burnt (the bun aswell as the meat), it had a tiny piece of cheese, raw onion which looked like it was from yesterday and covered all over with tomato ketchup which I didn't ask for. The donner kebab was a large, but was tiny and, covered in a jelly like chilli sauce (way too much of it)

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Kelly H . 2014-09-02

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Food was brilliant ordered a shish kebab and a pizza have to say the pizza was perfect. Shish kebab was alright but a little bit spicy which I was not told about Would still recommend this place

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RhyCritic . 2014-08-15

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Our order came with at least 3 black hairs included, we have been waiting over an hour for them to collect it. They tried to fob us off until we mentioned the local authority and imformed them we have takwn pictures. disgusting, unhygienic, dishonest!!!!!!

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Shane O . 2014-06-28

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Ordered a large amount of food and what we got was absolutely horrid I advise anyone to stay away and hope they get shut down I have reported the kebab BEWARE !!!!!!!!!!!

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BradTompkins . 2014-04-26

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If you fancy using these don't do it through just eat..as they fasil to read the order this you get the wrong items!

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usernamegoeshere . 2014-04-05

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Some of the best pizza I've ever had, impressive as it's a takeaway. Very friendly staff and value for money

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William S . 2013-10-24

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Food undercooked wrong food orders ! Unpleasant customers service wouldn't use agein ! Pleasant delivery driver only decent thing today regarding whole experience !!!!!!!!

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Complaoner . 2013-06-08

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