Kamranz Takeaway in Denbighshire

Food freezing, rang twice to be fob off with issues, drinks missing pizza missing

food is great from here but this order for some reason was very late after midnight. hopefully next time will be ok

Been a regular here for years unfortunately it has gone completely down hill. For my last two orders, there’s always an excuse of ‘ we’ve ran out of this’ or ‘there’s something wrong with the system’ ‘ it’ll be 20 minutes’ it isn’t… 3 hours we have waited tonight for 3 kebabs… 3 whole hours, pictures show one kebab cooked fine the other inedible and clearly raw! Chewy and tasted microwaved, my kebab had bbq sauce and it was a puddle of runny consistency at the bottom. Having to tell my child she will have to go to bed as it’s almost 10 o’clock, ordered at 6:58 called twice to be told excuses above, turned up a disgrace. Why and how is this even legal to serve to the public? It was freezing cold! Seriously terrible kebab! I will never ever order from this establishment again, to serve this to children let alone adults is utterly disgusting! I am pregnant, regardless this shouldn’t be served to humans clearly! do not accept orders if it can’t be delivered or prepared properly ! And train your staff to do better! Zero stars! Thrown in the bin! Avoid like the plague

Ordered at 7:05pm given a delivery time of 8:20-8:50pm, called the shop at 9:20pm asking about my order and I was told it was currently being cooked and would arrive withing15-20min, didn't arrive till 10:20pm. No salad and free item cold+over cooked

Food was 2 hours after delivery time. Very unhappy.

Ordered on app at 18:30. Latest delivery time was 19:40. App updated to confirm delivery at 19:30. IT WAS NOT DELIVERED. contacted restaurant twice. Eventually delivered at 21:05. By which time children going to bed. Very disappointed.

Ordered our food for delivery at 18.50 and decided to go and pick it up ourselves and 21.10. To have to wait over 2 hours for a takeaway is absurd. If I thought it was going to be that long I would’ve gone out for a meal. I won’t be ordering again.

Ordered at 7pm didn’t arrive until gone 10pm and was cold. I love kamranz pizza so sad to make this review

Wrong burger arrived and very late. Food was very tasty though.

never had a problem with kamranz before but today I was originally expecting the delivery about 7:10pm but it finally arrived at 8:40pm. Food was good, I have no problem with the food

Ordered food at half 8 and it's now 11:07 and I'm still waiting and the staff member had the poor excuse of saying to my partner that there's only 1 driver not an excuse as if that's the case they shouldn't have accepted our order very poor use of professionalism

ordered at 6pm, delivery window was 7pm-7.30pm, that's fine. 7.20pm app says delivered, it's not. I ring the store. told they only have one driver and its going to be another 30-40 minutes. not happy but I wait...another hour goes by. ring again, driver is delivering another order, it will be another 30 minutes... food just arrived at 8.50pm. not even a free garlic bread as a sorry for waiting so long. what a joke

Great food, great staff, great delivery, thank you

Great people, great food thanks so much

Beautiful food as ever thank you kamranz

order over 30 minutes late called restaurant and was told its on the way and still not arrived not happy customer wouldn't advise ordering from here

had to pick ut up myself staff attitude who answered the phone was shocking got told a hour then called back up as was late to then be told another half hour so had to pick it up myself as food wasn't even prepared......

Delivered early and gorgeous food. The stuffed crust pizza next level! I asked for extra cheese, and I'm not disappointed at all. Compliments to the team 11/10 best takeaway ever. Thank you x

Beautiful kamranz never disappoints. Order now everyone! all the food was delivered early and amazing quality. Thank-you kamranz x

Honestly this restaurant is the bomb! Vegetarian friendly. The kids meals are so good, the cheese bombs are ace. 10/10 kamranz rocks !! Thank you x

Waited over 2 hours for it to say it’s been delivered when I haven’t had it absolute joke

Sometimes takes long but delivery driver not at fault graham is amazing 👏

didnt recieve my food and have been charged anyway

Forgot our drinks messed our order up beef didn’t get put on one pizza and two mushrooms on the 9 inch pizza always ordered from here and never failed to impress apart from tonight

Was beautiful on time just the right amount of

Took 3 hours to arrive when I called to ask where the order was I was told it’s on its way. 30 mins later it still hadn’t turned up. Waiting 3 hours for a few kebabs is ridiculous

Food wasn’t nice had to force it down my throat

Food was amazing and delivered on time and food was still hot 👍

Great food always on time and hot keep it up 🙂

when finally arraved the kebab had masses of onion on and the whole kebab was drowned in thin mayonnaise had to spoon it of left pitta soaking wet totally ruined meal ended up with just chips rest of order was fine but whoever put tog my kebab ???

After discovering them a year or so ago, kamranz has quickly become my favourite takeaway place. Fantastic food with a huge variety, guaranteed to taste the same each time and wonderful customer service. Pizzas and fudge cake are to die for, and staff are friendly, helpful and efficient. Truly an amazing place.

food was delivered nearly half an hour late,

That stuffed crust pizza was amazing, honestly the best pizza I've ever had. Compliments to the chef, it was delicious. The jack potato was lovely, made a great change from chips. Thank you 10/10

Pizza was black and couldn’t eat it

Arrived early. Food was nice and hot full of flavour definitely will order from there again.

Ordered hours ago says it’s been delivered and not had anything my husband and son r both fast asleep fed up of waiting. Would like a refund

Been a loyal kamranz customer for years as they are great value for money. Tonight was the first time they got an order wrong but after a phone call it was corrected swiftly. Thanks 👍

I made a last minute order quite late and it was accepted. Thank you. Much appreciated :) A***** hot and tast food. Perfectly cooked. Highly recommend 👌

Terrible experience will not use this restaurant again. Ordered online and was told 30-40 minutes wait, after an hour the food hadn’t arrived so raised a query with just eat, no reply. So I phoned and was told the food would be delivered within 20 minutes. So, the food arrived after over an hour and when it did the pizza’s were really poor quality and soggy. The chunky chips were soggy and greasy, coleslaw was disgusting. Partial refund given by just eat. Will definitely NOT be ordering again from this place.

Wayne and Ali are the best guys. Very friendly.

Wayne is the best at serving and brightening your day because he knows how to serve with a smile!! Wayne should get a promotion for sure. Thanks for making our experience amazing.

The mixed kebab that i ordered wasn’t edible and i had to leave it. The meat was dry and looked off. I am not impressed.

Large order, everything came and was still hot. Food was really, really good!! Will definitely order from here again!!

y do they offer free garlic bread if u order over £20 and not bother sending it .. and 25 mins late..

I am a regular costumer , gone down hill constantly gettin orders wrong , rude on the phone especially the lady think they would priories loyal customers as I have a son who orders a lot as he’s got learning difficulties and likes a kebab wen in a mood goin have to find somewhere else now gone down massively in my eyes waited 2 hours for order to get the wrong order to be told it would take just as long to rectify it no thanks 4 hours for tea

as always the food from kamranz is top quality, thank you

Firstly didn't get the free garlic cheesy bread which my youngest always has, would of ordered 1 if I knew they wouldn't have sent 1 even though we spent more than needed for it.. 2nd didnt receive a burger we ordered so had to share food around.. then 3rd ordered a lilt for my daughter and they send a Fanta that has pineapple in which she is elergic too. Steer clear, cheap for a reason. 😡

Busy night for them so slightly later than Just Eat promised. Pizza was a bit over done. Kamranz are usually excellent but today a little under par.

I ordered a takeaway delivery last night. The website stated delivery up to one hour. After one and a half hrs rang, and was told that they were very busy, but that food would arrive soon. After another half hour, rang again, and was told that delivery driver was just leaving. Food eventually arrived 15 minutes later, which was two and a quarter hours after ordering. Very disappointing, as food was good once it arrived. Felt sorry for the delivery man, as not his fault they were that busy.

Food was lovely and the driver was so friendly and chatty whilst giving me my food

delivery service is a disgrace from this place, delivery can take anywhere from 1hr to 2hrs. The first time we ordered delivery we waited an hour and a half for our food to come cold and with missing items , after calling to inform them about this the person on the phone said it would take 20 mins for some chips to come when we are a 2 minute drive away. this time ordering for delivery the order came late and with missing salad and pitta bread with our kebabs. absolute disgrace , will NEVER order again , very disappointing

Chips were stone cold and wraps were soggy

this is 100% the worst takeaway in Rhyl not only do they deliver your order two hours late but they also send it you completely unedible that it has to be thrown in a bin is completely cold and rubbery the burger is burnt and refuse to give even a partial refund and the excuse I get is sorry we were busy absolutely disgusting please please do not order from this takeaway

This place is a joke Delivery time we were advised was within an hour - rang up 1hr 30mins later to be told will be with us in 15/ 20 minutes - shockingly this came and went Called again 2hrs after delivery time to be told another 20 minutes and we could just cancel and my 2 boys had been waiting for their food and getting irritated - called again and told it was on its way they are sorry - 2hrs 40minutes and food was stone cold - every time rang to complain they answered and hung up AVOID AT ALL COSTS

The food was lovely. The lady was very patient with us and explained the difference between the meals. Portions were really big too. Thank you.

Great food , came hot cooked well very nice

awful obviously been sat in the boxes fish was soggy garlic bread rock solid base unediblle chip soggy was not a small order

shocking service..late...food was not even warm...an to top it off delivery guy droppd sum of me food wen takin it out the bag...if u dont want to be disappointd stay clear of this place.😞

order was a complete mess nothing except the chicken nuggets was correct

ordered at 7.55pm and never came u till 10 o'clock joke

Waited nearly 1 hour 40 minutes and the food was cold and we did not receive our free garlic bread for spending more than £20,avoid this place.

excellent kebab, definitely calling kamaraz again! 👏

chicken kebab was lovely, donner meat was dry.

Ordered for the family and delivery was on time. Part of the order was missing through a mix up but after a quick phonecall the problem was resolved. Tasty food, would order again

My food never arrived I sat outside for 45 minutes whilst the driver was adamant he was there and he was not when I called the restaurant the lady had an awful attitude and said they can “re deliver” the food but it would be cold I told her I don’t want cold food just a refund then she got angry said she would speak to her manager and I never heard back! What an awful experience I won’t be ordering again that is for sure.

great quality food early delivery very happy

Always great and best value around.

Great food, great prices and quick service

Food was practically inedible. pizzas were cold uncooked base but burnt edges meat was hard to distinguish. 3 pizzas wasted and the cheesy garlic bread was garlic free. Will never order from here again. We ate from this place now you don't have to.... you're welcome.

amazing service would highly recommend

very nice food, and the driver was very quick and friendly, well done.

apart from much smaller size approx 12 chips in box and some burnt chicken to hard to eat it was tasty

Always exceptional staff. Prompt delivery at very short notice. I have ordered multiple times and had differennt dishes each time. food is delicious.

had a problem with my order phoned up and they helped me out straight away and corrected it.

Food was great, bit of a mixup as was for a caravan which is understandable, but would be willing to give another chance, nice one 👍

Great service great price. Just a great place to be honest 1 of the most friendliest place in rhyl

Great place Food is amazing I. Definitely recommend allways time and hot Delivery. Drivers are helpfull ordered a bunch of times. From here allways my number one 🥇 Chips are perfect and also got a burger brill I wish. There were more word to describe this amzing place always ready for a Kamranz x

Ordered a couple of things and quality of the food was really good but unfortunately the pizza didn't seem to have a tomato base on it just cheese which is disappointing

Shocking food was freezing cold very poor service 😢 Would not recommend at all stay clear and took ages to come 🤮🤮🤮🤮🤮🤮

Wrong food came was absolutely disgusting will not be ordering again

Food was cold chips was hard like they was yesterdays chips. Chicken was inedible wouldn’t order it again. Shame for nearly £30 worth of food it was not worth £5 awful place to order from

To long of a wait for the food 75 minutes 🙄

Never give full score because theres always room for improvement 😃

food was excellent as always, never have a complaint

cheese on pizza was not cooked, chicken was slightly pink, chicken balls were cold and stale i demand a refund for this it is not acceptable at all

AMAZING !!!! if you are staying at Golden sands Holiday Park it is a must ! the staff were amazing, the delivery driver was a top fella and the kababs were huge and just delicious!!! Im gutted they won't deliver to Manchester!!!!!!

absolutely shocking it was cold 2 doner kebabs cold it was just poor really poor wouldn't even give it my dogs straight in the bin the only thing that was nice was the drinks

The original delivery time was around 70minutes and we got it in 40 so that was good. BUT an item was misusing from our order. It didn’t matter anyway as this was possibly the worst kebab I’ve ever had in my life. Completely inedible. I had to go and get food from somewhere else. The naan was rubbery and the chicken was like rocks. It was plastered in sauce and the salad was mush.

Super fast delivery, mr k burger was on point!! Delivery driver is also a legend. Thank you!

Food was nearly 2 hours late, had to phone shop twice , when it finally arrived it was cold.

Order placed about 8.30 pm told 45 to an hour for delivery. After 3 phone call told order was being done on each call and would be20 mins. Eventually turned up at 10 40 pm. Delivery time a joke.

After waiting for over an hour then food was cold and not edible.

My go to take away x food always gorgeous and hot x delivery drivers are fab x 5* service x

excellent food and excellent service would highly recommend 5*

Tasty food but cold on arrival. Rude staff when phoned to see where order was as it was 2 hours late he then said its on its way and hung up on me

the food has not arrived even though the app says it has

Food was good and fast delivery, but I was meant to get a free garlic bread and it never came, I only spent over £20 to get the free garlic bread and it never even came

Food was good, only negative was that I’m sure they forgot the garlic on my garlic pizza bread 🙈

Didn’t listen to the instructions I was given and wasn’t really good food I left most of it well disappointed.

Lovely food but over 2 hours waiting for it! Suggest ordering early before starving to death 😊