McDonald's in Denbighshire

Standard but apart from the food is hot and the service is fairly quick and there's usually somewhere to sit

Usually this macdonalds is ok with decent service and decent food. This time I got the chicken wrap and the chicken was dry and very hard. I couldn’t eat half the wrap because of this.

Once again missing food but this time an entire meal, I’m sick of having to drive here every time we order a delivery. The staff that pick the food for delivery need to learn to read

It's McDonalds! Food is as it looks on the board. The staff are pleasant. Shame it's in Rhyl.

Delivered on time ,delivery person was very polite

My grandson just loved his chicken nuggets happy meal and nearly 2 years old

Didn’t come with no straws and they never ever come with sauces

Sauces were missing from the chicken select box.

pancakes didn't come with syrup very dry

the coke had no syrup and was tastless

Lovely delivery person. Thank you

Order hot did forget sauces which I bought

All the food was cold & no sauces where in the bag for the chicken nuggets

Paid for 3 sauces didn't get any =(

We ordered our food with a time of delivery give for 19.10 we then didn’t receive it until 19.40. Our meals came to us with no straws to drink our drinks. Food was ice cold and the lattes were cold. We use just eat more often than not and never have a complaint but this really ruined our meals and experience with McDonald’s and just eat.

driver is your best one so friendly

Stale, obviously out of date and damaged items, sandwiches look like they've been put together by a chimpanzee.

For just a warm drink i give 5 stars, had i eaten probably less (simply because it's macdonalds). Service... as the preferred ordering systems now those touch screen things, this gets 3.. barely enough to feel a valued customer. Atmosphere, warm, hard chairs.

The food was warm and I got everything on my list.

Almost the only food place open in Rhyl on a January afternoon. Very mediocre fries, coffee was ok, chicken ok. Place could go with a good clean, especially the toilets.

Came faster then expected and all the food was hot and delicious, very good service

food was stone cold. I did put a complaint through on just eat but they said I wasn't allowed a refund for eating cold food

missing hash brown and milkshake

Food was really cold and only got £5 refund.

Not all the items were delivered. This was not the delivery drivers fault. A double quarter pounder was charged for but not delivered. My order reference was 7887.

food was cold when I received it. didn't get eaten and went straight in the bin.

My delivery time kept changing for over 2 hours, was then said it was delivered but I had absolutley nothing turn up, absolutley dreadful

Delivered to hotel with no issues, food all there and very tasty, just missing bacon from burger

Different order all together lost out on 20 pounds of food

not happy with the food as it was late and came cold

very efficient and friendly delivery

Food was cold and soggy I want a refund

Cold burgers and cold chips.on the app isaid it was prepari6for 30mins. More like waiting for drivers.

Food is cold and unedable and they offer £3.78 as compensation for a £16 order ! Awful

My milkshake come sour it’s not right

No dips given with large mozzarella sticks and paid for extra bbq dip, does noone check these things

On time but missing two burgers, not drivers fault. It’s the restaurant

food cold only live 5 mins away but still cold not happy

The bap kept falling apart like it had been defrosted and frosted again, no sauces other than that nice

As usual McDonalds show their incompetence by missing items in the order. I have never known a food place like it. Terrible

The guy was really friendly :) 5 stars for him

Had a few things missing and burger was wrong and McFlurrys

Lovely delivery driver.. Thank you 😊

3 times I’ve ordered in the last week and twice my whole order was cold not warm cold and half of my other order was cold so I’m done ordering now there’s no standard at all but still have to pay service charge even when can eat what you ordered and £2:65 from a 14£ order doesn’t make up for it so no more

Forgot my rap and delivery driver was rood

Not the best, staff not helpful

ordered my food at 3:00 didnt get it till 5:10, all the food came cold, drinks were spilt on the mcflurrys and the straws were to soggy to use, was missing alot of items and over all wasnt worth my money.

Most of the food was cold upon arrival

absolutely terrible had to throw the food away it was freezing!! waited over half an hour to deliver it terrible service

Was really cold the service was good though .

Food was over half an hour late and was cold when arrived. My first experience with just eat and probably last.

food was cold burger was slapped together cheese all over box.. not very happy with it over all!

Ordered delivered on time but food was freezing cold

Rubbish cold and just no communication

Food nice but they didn’t have any reindeer treats ( carrots) but didn’t replace with anything even tho payed for

the food was absolutely stone cold straight in the bin . food has to be edible delivered or not

24 minutes from leaving the shop to arriving so was freezing cold. Probably because he delivered to kinmel bay and and rhyl before Prestatyn! Plain cheeseburger had everything on it, no dips with the 20 nuggets!

my mc flurry was spilt in the bag and mccrispy was out the box and I have taken photos but don't how send them

The chips are hot, the drink is ice cold absolutely amazing thank you so so much!!!!!!

cold, tasted like gad been sat for a long time

on time....quality was good but missed out every single dip including the one I paid for and what came with the share box

Delivery kept getting pushed back and all the food was cold

The food was ice cold, my drink was spilt, in the bag

Food was all freezing cold the delivery time kept getting pushed back not the restaurant fault it’s the driver he collect other orders from other restaurants (I seen them in his bag )and then probably delivered them all instead of doing how your supposed to deliver the food when get it

Food was cold when it arrived late!

food was fine, for once. delivery driver however can't apparently read road signs or follow very basic instructions. his excuse was 'my English is bad'...if his English is so poor that he cannot follow basic road signs and instructions I'm concerned tbay he is even allowed to ve driving.

Driver couldn’t find the address, couldn’t understand a word I was saying, had to send my son out in the rain to find him and now food is freezing

first time trying a big tasty and didn't disappoint at all! thank you staff at rhyl Macclesfield

Driver was on time but unfortunately food was cold yet again

Missing sauces and straws for the 6th time

food freezing cold, and the drinks were wrong

Missing pineapple in my order my child was asking for it and thy hav forgotten to put in my order and there is no option or there is no point of calling on here I guess because I don’t know if anyone will look into this ever so many time happen in past too

Lovely delivery driver. Thank you.

Sent me cheese melts not chicken selects not deliver drivers fault

Forgot a Big Mac in the feed four deal

I had sent my kids down for collection but the staff refused to give them the food, when asked for the code, my kids gave them the code, then the staff told them that they are too young to take delivery, so what was the point in asking them for the code, when I went down and spoke to the manager (Ben) Ben spoke very rude to us with my kids in front of me which was very disgusting behaviour and unprofessional, Ben the manager walked us out and used the f word when saying don’t ever come back again. I tried to ring up when I got back to defuse any situation and I spoke to Ben and he immediately put the phone down.

forgot the gift with the kids meal. one upset child tonight

Lovely delivery man. Thank you.

Delivery itself was alright, and the food would be alright but I had an issue with not receiving a customised order. Other than that, it was sound

Perfect as always!! Hot fresh food 😇👌 thank you restaurant staff.

Arrival time changed many times. Food was cold.

Hasn’t delivered to the right address and have not received food

My food was freezing cold by time it was delivered. It was suppose to of been delivered at 15:57 but was actually delivered at 17:00! This is absolutely shocking and I hope it improves. I couldn’t eat my dinner due to the food be so cold and hard. I’m very unhappy and hope something is done about this.

Original time was 4:15 for delivery then it was 45 mins late food was freezing cold

Missing loads of iteams I’m not happy but I know it’s not the driver fault

didn't receive my items and they refused me a refund. the chips we cold and like card board. poor customer servers

my burger and chicken nuggets were cold, and my mcflurry was melted as it was put in with a large hot chocolate drink

I’m not going to embarrass myself yet again and ask for a refund because you are constantly refusing that but yet again the latte was upside down and all over my floor!! Also a double sausage was ordered and only got a single .. poor very poor!!

MISSING food items. staff members need to quality check and correctly read the tickets that come through. It is not acceptable when missing items as it shows that quality control is lacking if they don't realise items are missing from an order.

Food was freezing cold , food was made at 12:08 yet was delivered 30 min later when the restaurant in less than a mile away!

Missing items for the 2nd time in a row and no straw delivered for the drink

Food is stone cold and no straws for drinks really not happy

no syrup as usual. won't be using just eat again

drinks could of been warmer but still nice

Useless as usual. It’s not hard to read the list of items to put in a bag. No sauces delivered that were part of the checklist items. Thanks

my food was cold when it arrived

Was nice but wasn’t really warm

The driver delivered to wrong house, then shouted at me even though i put my adress and he got ot wrong..then took my food of me to take it back to the other house to bring it back, it was stone cold by the time my kids got to have it.

Fries were cold and soggy, the burgers looked like they had been thrown around and there was no dips or straws for the drinks

missing 2 big things even though it's on receipt