Based on 286 opinions finded in 3 websites
Based on 286 opinions finded in 3 websites
Nº 107 in 670 in North Tyneside
Nº 4 of 26 Italian in North Tyneside
Opinions
Great value for money and excellent and friendly staff.
Paul Simnett . 2024-11-26
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I visit here often & have taken many different friends. The food is always absolutely delicious with large portions, the staff are super friendly & helpful & its a lovely warm, cozy place with lovely decor. Highly recommended!! Xx
wendy adams . 2024-11-23
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Lovely staff - very helpful and friendly. Food was beautiful. Lovely atmosphere we will definitely be back.
ashleigh langlands . 2024-11-23
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Excellent service value for money is second to none highly recommend. Will return
linda panayotidis . 2024-11-20
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Staff and food are fantastic here!!! About my 8th time going now, highly recommended the carbanara
Eric's Games outlet . 2024-11-15
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I asked if I could decorate the private room as I had a party of 16, this was no problem, the staff asked what the reason of the party and on the night they all got involved by welcoming party members to the room and getting them drinks. The staff was great with loads of positive interaction and Owen was the star of the night getting everyone’s drinks without writing down and Lacey got all the meals spot on, which arrived at the same time and all fantastic food so as they say compliments to the friendliest chef even came out to make sure everyone was happy. Can’t thank you enough for a great night. Ron
Ron Malcolm . 2024-11-13
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Just popped in for a few pints and really impressed with this bar/restaurant, looks a great venue for parties or just eat alone or with friends, can't wait to try the food perhaps next time I visit
R Liddle . 2024-11-12
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£5.95 3 course meal each course delicious and plentiful. Incredible value !!
knowles family . 2024-11-04
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Fantastic food, value for money, very impressed
Johnny Hall . 2024-11-02
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Had a lovely meal at your restaurant on Thursday evening. Took advantage of the steak deal. Wow! amazing Bruchetta, Fillet steak in a stroganoff sauce. Staff and owner are very friendly and helpful went above and beyond. Best meal I've had in a long time. Thank you for making the evening special
sandra hill . 2024-10-19
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First time in coming to The Glass House and certainly wasn't disappointed staff all very friendly and the owner made us feel so welcome, food was delicious I had the yum yum risotto and it lived up to its name for sure, had a fruity cider for a drink and fresh fruit was added as a extra special touch, will certainly be paying this place a visit again and highly recommend it to anyone
Karen Wilkinson . 2024-10-18
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Truly incredible food and amazing value for money. We had the 3 course lunch with started with beautiful potato skins (loads!) A sea food pizza and coffee or ice cream. Just beautiful food and super attentive and friendly service.
Jon Binnie . 2024-10-18
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First visit and won't be the last. Amazing food,
James Martin . 2024-10-14
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Lovely restaurant, very good food and service.
jason milburn . 2024-10-13
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Came for Saturday lunch and did not disappoint.
lyndsey . 2024-10-13
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Very nicely spent Saturday evening with good food and live music. It's dog friendly and nice atmosphere restaurant.
Gr3at White . 2024-10-13
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Went here for a meal on a Saturday. Had a really nice time. The food was lovely, really fast as well but staff checked that we were ready for our next courses. Really hospitable and nice lively environment! Very much enjoyed by all 3 of us!
Ruby Lewis . 2024-10-12
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Came here for lunch, people had been recommending it. Atmosphere good, menu fine. We were first in but it didn't remain empty for long. They have an exceedingly reasonably priced menu (at the moment £5.95). My husband had choices from that, I had a risotto and son had a burger. Plenty to eat. We were even given a free dessert between the 3 of us. Great place and will be going again.
Fiona Scott . 2024-10-11
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Got there in time for the lunchtime special, before going for drinks on Saturday. I wasn't expecting anything special for £5.95 but it was really tasty, excellent pizzas. Absolutely fantastic value and service. The usual prices are really good too. Highly recommend!!
Catherine Blenkinsop . 2024-10-06
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Excellent service - Excellent food, steak was quality, Atmospherics, are so impressive, hands on ownership, - well worth a visit & well worth a return visit 😋
Gary Abela . 2024-10-06
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What a place!!! Food amazing! Service by Sara and meena was absolute 10 out 10!!! We had such a lovely night, danced, drank, laughed with meena and Sara and had such good fun!! Those girls are amazing xx
Dawn Hunter . 2024-09-29
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Great food, fab atmosphere with music and dancing Service amazing from Sara and Meena We will be back 😃
Gill Brown . 2024-09-29
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Came here on a whim and me and my partner were very surprised. The food was genuinely lovely and would go again. Although, a few mentions. The cocktails we had were superb. The garlic bread was more garlic on pizza dough, you can imagine me and my partner's face when a whole pizza of garlic came to us when we asked for it on the side of our main meals. The staff were lovely and friendly although not very well organised, a bit fast for us personally we didn't even get a chance to choose our drinks before being asked twice if we needed more time and then again for the food. Was great overall and we even got some shots on the house which were canny. I overheard some of the staff and I hope the girls get treated better. Heard the chef didn't tell one of the waitresses which steak was medium and the other rare, so, she got yelled out for his mistake. Wicked.. sorry that happened. Regardless thanks for a lush evening.
Brook Sutherland . 2024-09-29
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Loved this place.. Food fabulous 👌 service fantastic 👌 Will be back 😋
cathy mcdowell . 2024-09-28
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Cheap and definitely cheerful, staff pleasant and courteous. Pizzas tasty but very thin. Overall good value and a pleasant experience.
Alison Robson . 2024-09-28
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Another great meal here.Lunch today,food and service were excellent. Get along and try it.
Mick Walker . 2024-09-27
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Nicecresturant staff couldn't be more friendly the food was good quality and very well presented. The fixed price deals are amazing o ly thing I misses was lamb or pork on the menue. But in all I would give this place a 9/10 and would use again.
Robert Mason . 2024-09-25
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Definitely go again great value for your money
John Ridley . 2024-09-25
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£5.95 for 3 courses!! Brilliant value. One of the best pizzas we've eaten. Service was prompt. Servers were efficient and friendly. Decor is lovely, clean, spacious. Give it a try, can't imagine you'll be disappointed!!
Victoria . 2024-09-24
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Fantastic all round. Staff are brilliant, food excellent. Well done .
Paul Lashmar . 2024-09-10
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The staff were very friendly and helpful. The place is very nicely done out and we will be going back again.
Marianne Wells . 2024-09-09
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A group of eight went for an evening meal, we were sat at our table next to a lone female singer Service was slow, very slow, both drinks and food The singer was good but loud, we couldn’t hear each other’s conversations, an hour into our visit, the karaoke started, two people from a nearby table got up and started to sing and dance with her This prompted the kitchen staff to come out and watch which meant no food was forthcoming We called the manager, who just brushed it off saying it was on its way, food came eventually, over an hour after arrival The food was ok, nothing special, seafood tagliatelle had two mussel, nothing else, we had two dishes of this, both the same content The gents toilet has two urinals, one out of order as was the only toilet, it smelt terrible Not on our return list
Bryan Taylor . 2024-09-08
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Lovely staff food is fantastic and atmosphere was Great also Dogs are aloud in will Be Going Back
Eunice Varley . 2024-09-06
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The mussels were amazing, the steaks are rather small but if you catch Steak Friday you can get a 3 course meal for 20 pounds.
Klaus Kreis . 2024-09-02
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The food was amazing tasty and well cooked all plates clean even the kids and reasonable price too. Xx
Lorraine Pearson . 2024-08-28
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The fillet steaks were very nice as was the pizza. Drinks were reasonable and the service was good.
David Jackson . 2024-08-27
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Fantastic Service tonight . Beautiful meal . Lovely venue nice and relaxed . Your young staff are a real credit to you .
Julia McElhone . 2024-08-26
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Had the carvery and OMG, absolutely fantastic and so tasty.
dirty0harry1 . 2024-08-25
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Had a meal out tonight. Saw the good reviews and booked in advance, disappointed that we did. The service we received from waitresses was not great, we asked about dairy free options and there was no real definite answers, didn't offer allergy advice nor check with the chef. Food order came wrong it was sorted but the replacement pizza was rushed and not good. Food was OK but nothing amazing, steaks all came cooked the same way despite differing requests. We had to ask for extra cutlery between starters and main and that seemed to be a chore. Our bill came wrong and included the previous tables bill - we noticed and it was corrected but the mistake shouldn't have been made. I think this could be better, the service could be greatly improved easily with basic customer service and knowledgeable staff, we were made to feel our questions were an annoyance. If I'm honest, I would not recommend the restaurant nor come again.
Gavin Sheppard . 2024-08-22
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Cannot possibly be an establishment that can provide a lunch time special with both quality and price along with great service. Excellent
Gary Watson . 2024-08-21
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A visit with a group of friends on a Friday night but we were able to have the Mon-Thurs steak night menu which was great and great value for money! Great service and friendly staff
Janet Nicholson . 2024-08-20
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Been for lunch today. Rang to change number of guests. Lovely service over the phone. Arrived can’t fault the service or food. Definitely be going back! Thank you to the staff 👏
carol philbrick . 2024-08-14
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We loved this place will be back the staff were lovely and the interior was beautiful as for the food!
Steven Turnbull . 2024-08-13
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Just had Sunday lunch today 4/8/24 food great service super by young Iraqi girl called Mena who was delightfully pleasant and a joy to talk too ….. wish all restaurants employed so attentive staff
James Day . 2024-08-04
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10 of is when today service was fab ! Food beautiful and lovely staff
sarah lea . 2024-08-04
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Friendly welcome, friendly staff. Great steak offer for a Friday night. Steak cooked raw to perfection. Kitchen happy to accommodate my request to make the Diavolo pizza vegetarian by substituting the meat for goats cheese. Given a second dessert on the house and a limoncello shot on the house too. Really cool to be able to see the chefs cook and talk to them. Considering this was our first visit to Whitley Bay, it felt like they'd known us for ever. Very clear that the team get along and treat their customers as guests. I'd definitely recommend and go back when next in the area.
Jain Sensei . 2024-07-31
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AMAZING Food and service highly recommend
Laura W . 2024-07-23
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Owner and staff very friendly and concerned we couldn't get checked into the hotel next door We were given a free pizza. Kindness at its best
Kathleen Colquhoun . 2024-07-22
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Honestly one of the best restaurant experiences I have ever had. Hussain (the owner) was so attentive and made sure our first experience there was 10 out of 10. The food was unbelievable (we had steak) and the kids food was amazing. The staff were all so friendly and the cocktails were to die for. We are in Whitley Bay for a long weekend and already planning on going back tomorrow and Sunday. Hussain also drove us back to our caravan park, the guy goes above and beyond, such an amazing guy. Can’t wait for tomorrow
Jill Smith . 2024-07-20
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I would honestly say this is the best service I have had in my life. Hussain the owner is a genuine guy that honestly cares so much about his customers being satisfied. He goes above and beyond to make sure you leave wanting to come back. We are in Whitley Bay for a 3 day trip and will probably be coming to eat here every day now! Food is excellent and very well priced. You simply will not find anywhere better to eat, drink and have service like this. Come and experience true service!
Matthew Smith . 2024-07-20
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Wow ,honestly the price and the atmosphere with the staff is amazing ,food was perfect ,can't believe how they can do it for the prices ,wish we had a restaurant like this near us ,would honestly go there most days
lee harrison . 2024-07-13
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July 6th-11th...found your Beautiful meals... first class service ...wonderful prices...big portions...and cooked perfectly... with coffees and ice creams.. and Beautiful exquisite cakes...sara or Sarah you made me and my wife welcome your a star and your team of servers with you are truly delightful...Thank you and the chef hes delightful and he made our sunday carvery a wonderful meal...guys Thankyou ...Brian and kath
Brian Bale . 2024-07-11
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First time at the glass house food was tasteful and plentiful staff very pleasant all round good atmosphere 3 course for £4.95 exceptional value for money would highly recommend.
Alan Berry . 2024-07-01
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The Sunday carvery here is amazing! I couldn't fault it, a generous helping of carved meats with your choice of trimmings. Absolutely delicious, and for only £11! Definitely worth the price. There was a nice atmosphere with friendly staff. If you're a dessert person, there's no dessert menu but there is a dessert bar which has a small selection.
Sheryl Hedley . 2024-06-28
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Great price, family meal at lunchtime 3 course special..we will be back! And soon
Kevin Marchbank . 2024-06-26
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Owen and Lacey could not have made our Evening any better, their hospitality was second to none. We will be back, the food was forst class and the welcome was great. A very happy group of diners. Anne Stobbs 😁
Anne Stobbs . 2024-06-25
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Beautiful tasty food, fab priced, great service
N F . 2024-06-13
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Went yesterday for my friends birthday the waiter was absolutely lovely
Shaun . 2024-06-11
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For the price can't complain. £4.95 for three courses. Service was abit hit and miss, but got a bonus coffee out of it so that was nice 🙂
Rebecca McEwan . 2024-06-02
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Yet again....Another BEAUTIFUL experience when I visit this GORGEOUS place! Sara' 💖.....Thank you for your support and kindness in the HUGE Garlic bread....For just coming again. You SERIOUSLY NEEEEED to find this little OASIS in a stunning side street up from the main Promenade in Whitley Bay. But it's ALL about the GENUINELY GOOD HEARTED souls they've managed to find to work here that's going to make it a DEFINITE #1 priority when you think of Whitley Bay though. I'm humbled 🙏 and blessed to have discovered this STUNNING place. And the passion of the chefs is visible on speaking with them!(Cause they actually do care ❤!!!) Much Love, Happiness and Prosperity😇😎💫💯☮😎
Lola . 2024-05-29
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Visited on steak night with team from work so great process. Staff were very friendly and service very good. Food was tasty and steak was done to request spot on. Will come again! Little girl's birthday was there and restaurant has to sign happy bday while she stood on a chair, loved it, great atmosphere.
Lindsey and Matthew James . 2024-05-23
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A tale of two halves. I've rated this a 3 as myself and my husband visited yesterday for lunch. He had the prawn starter that looked and said tasted, delicious, I had the potato skins that were soggy and oily. He had a pasta dish for main that once again looked, and he said tasted, delicious. I ordered a chicken pizza no garlic that came with garlic. I told the waitress I'd asked for it without garlic and she picked it up and walked away. No apology, or any words. They made me another, unfortunately because they seemed to be in a hurry so I had my meal with my husbands when it was served the base wasn't cooked. It was like eating dough. I called the waitress over and told her it wasn't cooked, she took it away and said she would ask the manager if she could do anything, I replied with I'm not paying for it. The manageress came over and was very nice, apologised and asked if I wanted anything else. I said no as my husband had ate his meal. She apologised again and we paid for everything apart from the pizza and left. The final nail in the coffin for me was the chef outside the main front doors smoking, as a non smoker, it's not what I want to see the person making my food with his hands doing. If you must smoke do it at the back doors not where your clients are walking into eat. Huge shame as I'd heard great things about this place but I won't go back when there are better consistent quality places around
Jules Brown . 2024-05-18
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We had a lovely pizza and pasta, they were both exceptional. Price was good and service excellent.
Peter Williamson . 2024-05-17
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The food was excellent, real Italian dishes. The service was quick and the staff were very friendly and helpful. Our dog was accepted without any reservations. Highly recommended if you appreciate good Italian food.
Lachlan Mactavish . 2024-05-12
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Best fillet steak I’ve ever had! Service was efficient & friendly! Will definitely return soon
Teresa Smith . 2024-05-07
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Cheap and cheerful. Professional and great lads serving. Helpful and friendly What’s not to like ?
Claire Andrews . 2024-05-01
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Dropped in on Thursday while our daughter was at club. Service was great, wine and the steak was excellent. Rest of the menu looked really good too and they also offered t-bone as a special - would have had one but decided on a fillet and chips which were perfect.
Pedro McHusband . 2024-04-25
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Excellent food and excellent customer service
Carol Wallis . 2024-04-24
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Absolutely lovely Italian style cuisine. Gorgeous food at decent prices.
Michael Tonge . 2024-04-24
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The food was great, probably the best chicken Kieve I've had in years. Hussein and the rest of the staff were very welcoming. Good selection of drinks too!
Abdelrahman HEGAZY . 2024-04-23
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Me and my friend come with my two boys the staff where lovely friendly and made us all feel welcome the food was lovely lots of flavour and the soup was the best we all cleared the plates . The food was only £4.95 for a three course meal how can u complain perfect will defo be returning xx
Donna Rutherford . 2024-04-22
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We stumbled into this bar/restaurant because other places in Whitley Bay were too full but we were so glad we did. We were warmly welcomed from first entering. The service was top notch and the food some of the best I've ever had and at a very reasonable price too.
Becky Cherriman . 2024-04-21
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Food was average and not an exceptional service either. Tried using the washroom, two of them were broken, one of the sink was also damaged, no tissues and no soap. When served the plates, one of them was dirty !! Overall not a very pleasant visit.
Ayushri Verma . 2024-04-21
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Excellent food and friendy staff! Offer before 5 is a great idea and will also keep people returning as will we!
Heidi Dixon . 2024-04-17
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Didn't have anything gluton free got a prawn cocktail and chilli stuff was put on top so didn't eat it but was still charged for it
Mary Richardson . 2024-04-13
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Called in with the grandchildren, great value for money, £4.95 for 3 courses on the lunch time menu (up till 5pm!) tasty food, friendly staff. Will definitely be back
Linda Williams . 2024-04-13
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Absolutely love this place but 'mangement' please watch out you don't keep customers waiting too long for ordering drinks/food 👍
Linda Robinson . 2024-04-11
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Very diasapointed on our first ever visit, menu states soup or skin on fries any pasta or pizza, ice cream or coffee,we arrived about 3.45 for the lunchtime special,went to order and was to no fries! (not a soup lover) asked for one of the pastas on the menu onto be told that only a small selection are included on the lunchtime special, ate main course then ordered ice cream, sorry sir no ice cream only coffee! Will not be in a hurry to return
Graham Charlton . 2024-04-07
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Enjoyed the pizzas, great that you can get a veggie pizza and add goats cheese for a lovely dinner. Nice staff too, all very friendly. Will go again.
Simon Roffe . 2024-04-07
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Everything the best,will return again and again. Well done!!
Mila Milotay . 2024-03-28
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Absolutely beautiful food . My partner and I had steak night deal was superb .. friendly helpful staff and a beautiful restaurant...will be back again
Leanne Reynolds . 2024-03-24
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We called in here simply as we wanted a coffee to warm ourselves up, only to find that they offer a 3 course lunch special (Monday to Friday) for £4.95 per person. Basic menu but absolutely lovely, the best value that I can ever recall coming across.
Neil Savage . 2024-03-24
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Been here a few times and never been disappointed. The £4.95 afternoon 3 course special is actually too cheap. Soup with toasted bread and butter or potato skins, any pizza or pasta followed by coffee or ice cream. Crazy price. Lovely restaurant with polite staff and great service. 6* from me
BongoDubai . 2024-03-12
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Absolutely fantastic recommend to anyone.
david mooney . 2024-03-12
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Fast service, good food, good presentation, friendly staff. Meal deal to rival sambucas.
Catriona R R . 2024-03-10
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Another fantastic meal at the Glass House today. The food is always amazing, the staff can't do enough for you and are all very friendly & it's always a great atmosphere. I'm always recommending this place to people & already looking forward to my next visit.
Amy Johnson . 2024-03-04
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Came here by accident and so glad we did.We are a family of 5 the staff were so friendly amd helpful throughout the evening.The food was to an excellent standard and very tasty.They had a singer on so which made our evening even more enjoyable.Will definitely be returning a. Well done to all, you all worked so hard as a team to make all your customers very happy 😊
Jacinda Forster . 2024-03-03
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Fantastic place and so friendly
Lillian Stephenson . 2024-03-03
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Very popular for the Sunday carvery I'd recommend going early for the best Sunday lunch I've experienced in ages. If you like your food fresh hot and tasty then don't walk past. Management and staff are brilliant. Will go back many times and can't wait to experience the evening menu.
decka cowley . 2024-02-29
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Lovely meal. Table had not been booked as had been advised but opened up private room to accommodate. Staff great, food great, lovely venue can't complain!
Jade Ross . 2024-02-28
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1 of the best Sunday lunches I’ve ever had. Just gorgeous. Staff were lovely atmosphere chilled and relaxed. Certainly worth £11
wendy5harley . 2024-02-27
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Good value and friendly atmosphere
Andrew Reece-Pinchin . 2024-02-25
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What a great place, been in here a few times now, for Sunday lunch, drinks, lunchtime & nighttime. The staff are superb friendly, always a smile & happy to help. The food is great, steak cooked perfectly, pizza & pasta spot on. Plus a great glass of Gavi, not many places around here do a nice glass of wine 🍷. Thank you for the constant family service & Suberb food. Highly recommend, make sure you book as getting very busy these days. Not forgetting the lovely friendly owner, top bloke.
Tiffsback . 2024-02-20
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Nice food, amazing value for money. Good service
MrSpikelmikel . 2024-02-20
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What a great place, been in here a few times now, for Sunday lunch, drinks, lunchtime & nighttime. The staff are superb friendly, always a smile & happy to help. The food is great, steak cooked perfectly, pizza & pasta spot on. Plus a great glass of Gavi, not many places around here do a nice glass of wine 🍷. Thank you for the constant family service & Suberb food. Highly recommend, make sure you book as getting very busy these days. Not forgetting the lovely friendly owner, top bloke.
Scott Richardson . 2024-02-20
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Great little find on my travels. Had a pasta dish, A+. Would deffo come back if in the area. Lovely staff too.
Andrew Throup . 2024-02-19
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Great food, friendly staff, reasonably priced.
Joyce Gill . 2024-02-17
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We went to try the ‘special offer’ lunch - brilliant value, food excellent - presentation & quality. Staff so lovely & helpful too- especially Ellie! 👍😁 Decor nice too.
Carol B . 2024-02-09
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Great lunch and service yesterday, highly recommended 5*
Man at The bay . 2024-02-07
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Lovely place lovely staff would go again
Donna Rawsterne . 2024-02-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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