The Georgian Coppa Club in Waverley - Phone Number, Reservations, Reviews

Beautiful building and decor but absolutely hopeless service. No one to greet you. Sullen and rude staff. Could be wonderful with the correct management.

The comfy cosy relaxing areas we used to regularly enjoy are now monopolised all day by people and their laptops working and holding business meetings on their phones. The food today was very disappointing. Luke warm poached eggs with shrivelled dry whites and sourdough toast cut so thinly it resembled crisp bread. Asked for a replacement thicker piece of toast for which I was then charged extra and then paid the high service charge. Would rather have stayed home and cooked!

We tried this restaurant when it opened and the food was cold and the service lacking ,but it can take time for teams to get things working, so we thought we would try it again despite the reviews. Sadly it has not improved, actually it is worse, the food we were served was not cooked, the fish was raw in the middle and the salad really watery. They did refund us, but unfortunately it feels like they just don't care or value their customers. It really is a shame as they clearly spent a lot on the place and it is a lovely setting, Hopefully they can turn things around.

Fantastic brunch. Great coffee and the avocado and eggs were amazing. Highly recommend. Service was on point………………..

This review has been a long time coming. I want to like this place but they are making it very difficult. Most of the staff come across as vastly unqualified or incredibly rude, or both. Having said that our waitress today (I’m hoping she is the manager but it wasn’t clear) was polite and helpful and apologised for the man making coffees behind the bar who was so incredibly rude it was almost funny. (Almost…) I don’t know why I keep going back. I guess (a) there aren’t many places to go in Haslemere and the interior is actually quite nice and (b) I keep thinking it’s a one off and the service might improve. It’s why I’ve never written a review before. I always feel hopeful that it will be better next time. We’ve had incompetent (but mostly well meaning) waiters/waitresses, a forgotten order that meant we sat for an hour only to be told there was no food coming, a waitress that was berated by the chef so loudly that we could hear her sobs from the kitchen, lacklustre food when we have managed to actually get food, and then a particular low point was being given a caffeinated coffee despite asking for a decaf and explaining that I have a heart arrhythmia that can be triggered by caffeine. It did trigger an arrhythmia and I was quite unwell. They still insisted it was decaffeinated and kept it on the bill. I didn’t make much of a fuss (I felt too ill to complain) but I was stunned at their lack of concern and zero effort to make any gesture of goodwill for serving me something that caused me a real problem. The rude man behind the bar today was the final straw. I watched him speak to customer after customer with such an unpleasant tone and then watched him struggle to carry out his job. Maybe he’s just not qualified to do what he’s meant to be doing. I wish someone would sort this place out. It has so much potential but as it stands right now it should be avoided at all costs, in my opinion. However I know I’m not the only person to think this as another couple were loudly expressing their dull view of the rude barman as we left.