Based on 1.061 opinions finded in 1 websites
Based on 1.061 opinions finded in 1 websites
Opinions
Amazing fillet steak and Becky our server was absolutely lush! Very friendly and accommodating. Thank so much you xxxx
Jenna G . 2024-11-14
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Had an excellent meal and the service by Penny was friendly and served with a smile. We like this restaurant because of its friendly atmosphere plus the meals are always good quality.
Ray S . 2024-11-14
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The setting was clean and comfortable and in line with most Beefeaters. We were happy to see the festive menu had already been launched and thoroughly enjoyed our first turkey dinner of this season - its set the bar high. Better than the food was our waitress who was bright, professional, thorough and had a great sense of humor. She even managed to prompt a decision from my indecisive mate. Thank you Hope for making a pleasant experience even better.
Theo Futter . 2024-11-11
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Visit coincided with launch of festive menu so the turkey roast & Black Forest gateau are recommended. A delicious meal & great service thanks to the staff especially our attentive waitress, Penny.
MCSutton . 2024-11-09
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First day of Festive Menu. All 8 of us enjoyed good quality food &attentive service from Penny, fortunately still time for another get-together before the New Year, so explore other options!
Ray B . 2024-11-07
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Phil was a lovely ,funny waiter along with all the others ! Thank you for making our breakfast enjoyable! lovely food aswell !
Ava L . 2024-09-15
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Really impressed, we had a lovely family meal for parents wedding anniversary, food was good variety of meals ordered. The Sunday Roast had the thumbs up. Great service, friendly and welcoming
Elaine C . 2024-09-15
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We arrived as we were visiting the area on a trip away. We were warmly greeted and seated quickly. The service through out with Penny and Becky was absolutely amazing and they are a huge credit to the franchise. They were friendly and very efficient. The food came out and I had ribs that were really tender. My hubby had the baconater burger and enjoyed the new menu item very much . Would highly recommend anyone visiting this Beefeater xx
tinkerbella75 . 2024-09-14
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Great food great service, we had a great meal our food was first class and our drinks were greatt. Becky was an amazing host thanks. 😎👍
James H . 2024-09-09
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We came as a large group for my sisters wedding breakfast we was given a nice corner at bottom end of restaurant so little ones was able to play without distributing any other guests. Continental had a great choice for all ages and was well stocked our cooked orders were taken in good time and came out all together there was not complaints food was of great quality standards scrambled egg is the best I’ve tasted when eating out. Will definitely be returning great service all round
Laura M . 2024-09-08
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Excellent Sunday roast £14per person Speedy service Friendly staff Great value for money , Courtney was a waitress she was very good and friendly
Charlie P . 2024-07-14
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Warm welcome and friendly staff. Becky our waitress was lovely and attentive. As for the food, some was lovely but the prawn cocktail I had was mainly lettuce with only a small piece of tomato included. A decent amount of prawns but spoilt by all that lettuce and little tomato! Had to leave a lot of the lettuce! Reported to Becky and she said she would pass on the info. I had the prawn skewer for mains but disappointing with only 4 large prawns included on the one skewer. Atmosphere was relaxing and good.
R B . 2024-07-11
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We had a excellent Sunday lunch today served by Natalie very good as ever we visit on a regular basis.The beef was good but I thought the meat portions had reduced from 3slices to 2.The service was excellent ,served with crispy hot roast potatoes and carrots and broccoli and roast parsnips. The only thing that dissapointed us was no roast lamb available ,as we go especially for roast lamb hope they are not discontinuing it. We hope to be back soon with roast lamb on menu pls.Thanks Chris&Val
valmac99 . 2024-07-07
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Another great meal excellently served by Penny. This is a very friendly Beefeater Restaurant who serve excellent meals and great service. Well recommended.
Ray S . 2024-07-05
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Visited on 28th June & enjoyed my meal although as a regular here I was surprised when my steak was served undercooked. No cause for concern as our friendly & efficient waitress, Becky, soon rectified the problem so thanks to her & all the staff for making it an enjoyable visit.
MCSutton . 2024-07-03
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Outside of the building the paint was peeling not a good start. Inside nice welcome. Ordered food. Sunday roast chicken with crispy roast potatoes and crispy parsnips with fluffy Yorkshire pudding. Once I deboned the chicken I tried to eat the fluffy Yorkshire pudding it was solid!! The roast potatoes weren’t crispy and were inedible and the parsnips were the same. The vegetables tasted watery and the gravy was thin and tasteless. I did inform the waitress and she said she would pass on my comments. We left a tip for the waitress not the food We will not be returning. Very disappointed
Welly1234 . 2024-03-03
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I had a lovely lunch service was great staff are lovely would highly recommend this place food definitely can’t wait to come back
leacol79 . 2024-02-28
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We came in Saturday lunch time and was pleasantly greeted by manager mark who asked if we had booked and if there was any allergies. We was then introduced to penny who showed us to our table and took our drinks order. We was given time to look over the menus before our orders where taken once our food arrived it was cooked to satisfaction and was nice and hot. On a hole our experience was very pleasant and the atmosphere throughout the venue was calm and enjoyable. We will definitely be returning thank you.
Fearless747757 . 2024-02-26
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Wednesday 14th February 2024, My husband and I celebrated by going out for a Valentines Dinner. My husband and I are really big romantics at heart. We went for dinner at ‘The George In The Tree’ a Beefeater Inn in Balsall Common. We had booked a table there for 7.30pm. What can I say OUR VALENTINES EVEING WAS WONDERFUL. - COMPLIMENTS TO THE CHEF The staff were wonderful especially Becky who is very friendly and very professional in everything she does and nothing is too much for her. Becky brought us the special Valentine menu and wine list. My husband and I perused this ‘Lovers’ menu, which had some nice interesting, dishes on it and we made our choices. My husband for his starter had chicken goujons served with a BBQ sauce, which he said was very nice and just the right size for a starter. I had the cheesy potato dippers with bacon which was served with a BBQ sauce, which was delicious. My husband for his main course had sirloin steak with mushrooms on a pastry base with a mushroom and red wine sauce served with roast potatoes and a selection of vegetables, he said the steak just melted in the mouth and was delicious. I had salmon on a pastry base with a seafood and champagne sauce served with baby vine tomatoes, stem broccoli and baby buttered new potatoes, which was delicious. We washed all this lovely food down with Lemonchello Spritzer cocktails. My husband for his dessert had the ‘Lovers Pancakes’ served with Biscoff sauce and Biscoff crumb and a Biscoff biscuit, which he said was delicious. I had no room for a dessert, but I did have a chocolate orange martini after dinner cocktail, which was really refreshing and finished my meal perfectly. We did not bother with any tea or coffee afterwards as we were all very content.
Carol B . 2024-02-17
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Having stopped in the Premier inn next door, we took advantage of the meal deal £25.99 each 2 course evening meal with a drink then all you can eat breakfast. Great value for money, food was cooked brilliantly and very tasty. Great friendly staff ro.
stjames2019 . 2024-02-17
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We celebrated a birthday breakfast bash this morning for 11 of us. AS ALWAYS, the service was totally amazing. Phil (codename = 'Rita') and all the other staff work so hard and they make it all look so easy. Thank you guys for a wonderful time. We shall of course be back again very soon! (we can't wait). Thanks so much. regards, Garry and Debbie
garry c . 2024-02-04
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Got told at 8.45 last orders at 9 so if we wanted another drink we could order so we ordered one. Then went for another drink before 9 and was told that last orders was gone. Only to see a pint being poured 5 minutes later…
Simon M . 2024-02-04
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ABSOLUTELY ABYSMAL VALUE FOR MONEY !! 6 of us went here for a family birthday meal Friday night, no politeness on arrival, Table not ready - had to sit In the bar and wait, order was taken & starters came about 15 minutes later, I was shocked at my Prawn cocktail starter I counted 8 small prawns In It & the lettuce was going brown on the edges all for £6.95 !! Main courses ( apart from one ) arrived about 15 minutes later, I ordered the Mixed Grill and I was shocked at what was put In front of me, I thought It was a Childs meal been brought out by mistake !! I wish I had of taken a photo of It, the Steak was tiny as was the piece of Chicken and Gammon , 3 tiny onion rings a small over cooked sausage cut In half and a few chips, a few had peas and an egg !! I complained to the waiter ( Reece) saying that when i had previously been to this pub before and had the mixed grill It was huge and had a large mushroom and 2 sliced fried tomatoes on It and the meat was bigger etc and he just said " I know"!! all this for £16.95 !! They had forgot one persons order and It finally came out when most of us had finished our meals !! The rest of the meals were not over generous In size especially for what you pay here , I also overheard people on a nearby table complaining about the poor value for money too !! Do yourself a favour and do not waste your money here !! This place Is also looking very scruffy too, seats worn out / material ripped, some light bulbs not working, This place should be ashamed !!
Martyn K . 2024-02-04
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Came in today at lunch time with my mum we didn’t have a booking and was greeted pleasantly by penny who showed us to a table and asked if we had any allergies once we confirmed we hadn’t we had our drink orders taken and was given time to look over the menus including lunch time menu which was great value for money. Penny then took our food orders and our food was quickly prepared and brought out to great standard. Penny shows great customer service and made us feel very comfortable throughout our visit. We will definitely return again thank you penny
Fearless747757 . 2024-01-18
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I have just walked out. I waited 25 minutes. The waitress took the order for the table next to me, but I got ignored. She then dithered around, still ignoring me. So I walked out and will eat elsewhere. I'm sure it'll be nicer. Not many people in the George today. Maybe they've treated others the same way. Shame in this current climate... I would think they'd be more keen to keep business.
DebbieLynne W . 2024-01-18
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We stayed at the premiere inn next door, we had breakfast here for 3 mornings. Fair selection of continental and ordered full English with inline amount. Was good to fuel up here which kept us going until evening meal. We ate here for 2 evenings 1st evening we had mixed grill, portions were good size, food of good quality and came out quick and hot. Waiter or was friendly and efficient. 2nd meal was our last night we had the rack of ribs, lovely and flavor some, Penny and Becky were lovely and friendly with a good knowledge of the menu and great on upselling the extras. Will definitely come again if In the area.
sarahbarnes2279 . 2024-01-18
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Went for a meal here tonight and brilliant service from Penny and Becky. I had the salmon which was lovely and my wife also had the salmon. Our friends had prawn skewers and a salad and we all agreed the food was great. The staff were all great and very friendly. Will definitely come again.
andycarpetman . 2024-01-18
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First visit of the new year & what a delicious meal! Steak was cooked to perfection & the sticky toffee pudding with custard was perfect for a cold winter’s night. Staff were friendly & special thanks to Penny for being so attentive & amusing. See you again soon.
MCSutton . 2024-01-12
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This is a lovely place easy to get to great location amazing staff mark the manger is lovely he answered any questions we had no hesitation was a lovely atmosphere friendly staff can’t wait to go again
Colin S . 2024-01-08
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Excellent meal and Service by Natalie (5211). But as a regular customer I am going to complain about the rubbish WiFi internet connection. Until recently I’ve always been able to connect to Beefeater Rewards to claim a voucher when in the restaurant, if we decide to have a desert. This is no longer possible, unless I go out to my car and get online there to claim a voucher. This IMO needs to be resolved.
Ray S . 2024-01-07
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We had a brilliant annual Christmas eve breakfast with my family. Reece our server was dressed as the grinch and really made my children's day. Brilliant service and the food was delicious. 😊
Lisa F . 2024-01-06
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We have been to many Beefeaters in the past but not this one. Clearly an omission. It is a lovely welcoming restaurant & the food was very good. I think what made the evening for us was the server, Becky. She was friendly, very cheerful,...
David H . 2024-01-03
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Lovely lunch celebrating my Brothers birthday. Food was great and service (Becky) was faultless caring and attentive. Will be back - thank you
cld71 . 2024-01-02
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Everything was spot on, seated very quickly, timings on drinks and food were impeccable, server was lovely. Would 100% come back, thank you to the welcoming and friendly Mark, Lewis and team. Lovely way to kick start the year.
Ells_26x . 2024-01-01
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Food was great, staff (Becky especially) were friendly and efficient. A lovely evening in a great atmosphere.
Aidan J . 2023-12-31
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As we have used this particular restaurant before, we decided to use them again for our annual gathering with the family. I must say the food was amazing and the staff were incredibly polite and so helpful, especially when It came to discussing certain allergies....
Sarah R . 2023-12-30
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Had a lovely time here for our family Christmas dinner staff was very helpful and lovely so polite and answer any questions we had would highly recommend and looking forward to coming back Thank you all
leacol79 . 2023-12-30
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Absolutely amazing food service was fantastic the price was really good definitely recommend visiting
Racheal H . 2023-12-30
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Well had great service again and food came quick and hot just like how I like it. Drinks came fast too.
Uptothetime . 2023-12-30
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It was a really good experience. The food was amazing and the staff were so nice and helped us with anything. The waiting times were next to nothing
Mia S . 2023-12-26
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We went here for Christmas dinner it was amazing. Food came out fast, service was amazing, friendly staff.
Callum S . 2023-12-26
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Had a great Xmas dinner if I wasn’t already full I could have easily eaten it again staff was great going again next year👍👍
richardfV1503VL . 2023-12-26
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Absolutely awful service waited over 20mins for drinks to arrive and when they did we had nearly finished our starters Main course was turkey but only thing that tasted ok was the turkey itself. Watery gravey and bland vegetables, roadt potatoes were more like boiked...
Steve S . 2023-12-23
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We visited and were impressed with our waitress called Hope. She was friendly, polite and attentive. We can recommend the turkey with all the trimmings. Totally delicious. Thank you for another lovely meal!
HSUK_2011 . 2023-12-11
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Very disappointing. Luke warm dry roast potatoes and overcooked sloppy veg. Looked very unappetising and did taste much better. Such a shame as I have had excellent meals here but the last 4 visits have been awful. Time to find somewhere else I think. No...
MW8650 . 2023-12-03
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We came in over the weekend for a family meal and was greeted by Lewis who from the start was very friendly he asked about allergies before seating us and got us the allergy guide we was then showed to our table where the great...
Fearless747757 . 2023-11-29
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Goood food but expensive for what you get 18.99 ribeye with only s mushroom snd tomato garnish Chips come as a side but if you want a salad or slaw that's extra Even Miller and Carter for 22.00 include chips a side and a sauce!!...
sbscooby . 2023-11-26
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Visited on Black Friday & had an enjoyable & relaxing evening with the restaurant buzzing. My meal of steak followed by sticky toffee pudding & custard was delicious & everything ran smoothly thanks to the excellent service from the friendly staff especially Penny who secured...
MCSutton . 2023-11-25
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Excellent meal served by the lovely Becky who is always so pleasant & helpful. The atmosphere is always welcoming always pleased with our visits.
Karen R . 2023-11-12
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This Beefeater is so refreshing as they still waitress-serve freshly cooked breakfast. No congealed beans or sausages that have been mauled by a dozen others! Service here was super efficient and friendly. We got coffee and toast and then our waitress was there to take...
Dragon555x . 2023-11-10
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We enjoyed a very nice meal last weekend with the new menu. Our waitress Hope was very efficient, friendly & nothing was too much trouble Ben tho the restaurant was quite busy. A credit to the company. I had the chicken n ribs, although not...
TJL1875 . 2023-11-02
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Popped in for a couple of beers after a day at the National Motorcycle Museum. I had a couple of lagers as I read my motorcycle mags. At 5 past nine I asked for a third and was told the bar had shut 15 minutes...
Steve W . 2023-10-29
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We stayed at nearby Premier Inn hotel and when booking the hotel we bought also dinner and breakfast for 2 persons which cost £25.99 each. I have to say it was excellent deal as we totally enjoyed our choice for the dinner as well as...
EvaT1574 . 2023-10-21
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stopped for the lunch time menu and ordered fish and chips for three. To say the meal was atrocious was an under statement. the fish was inedible it was as if it had been re heated and was that dry it might as well have...
V7749ETpaulj . 2023-10-13
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A very enjoyable meal this evening & the Cadbury cheesecake is definitely recommended. Thanks to the great staff especially Penny & Becky!
MCSutton . 2023-10-13
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Friendly staff serving excellent meals. Waited on by Penny who regularly serves us. The George in the Tree serves the best meals in the West Midlands and their Guinness is always excellent. Very nice to see Becky who has also served us before.
Ray S . 2023-10-13
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Nice food, decent price but the thing that really stood out was the service. From the minute you walk in to when you leave. The staff were excellent and super friendly. Big up to Penny & Becky especially. Nice to see that you actually can...
olivermH7640LT . 2023-10-11
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Had a wonderful meal withy family. Food was perfectly cooked and the service was exceptional. Big thank you to Penny and Becky for making sure our experience was perfect from start to finish.
Pwilson119 . 2023-10-07
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My mother and father in-law came to stay at The Premier Inn next to the George and the Tree after a family bereavement and the service they received at The Geroge and the Tree was second to none. They both have disability issues and those...
Karen P . 2023-10-06
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It’s ok there, food nice, staff friendly and helpful. Very tight between the tables and too many out onto a table every time we have been for family events a as it’s central to us all. Not dog friendly.
Revie-life123 . 2023-10-04
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Had a great lunch and Penny was a superstar, always tried to engage in a very busy environment- well done! Steak sampler and mixed grill - meat was really tender
37lenc . 2023-09-30
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Had lunch here to celebrate our wedding anniversary. My husband had the steak trio meal and I had the fillet steak. We both found the steak very well cooked to our preference. I particularly enjoyed the fillet steak. The service was great . I think...
Explorer63773693475 . 2023-09-28
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A huge thank you from Jamieson Christie for your kind generosity and allowing us to hold our Macmillan coffee morning with you. The space worked perfectly and the pastries and drinks you donated were delicious. Thank you to Mark and Leah for looking after us...
Anne O . 2023-09-23
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Visited in 16th September. Waited 3/4 hour for food. Food was luke warm when it arrived. The salad trim had seen much better days. Think ill give it a miss for a while. Not impressed at all. Shame as previous visits have always been successful.
B4460MTkarenm . 2023-09-18
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Been here a few times before and food has been good. This time, however, was disappointing. Starters were very small (compared to before) and bland. Mixed grill had chicken and gammon that seemed processed and tasteless. Veggie "burger" wasn't great. Highlight was the dessert, but...
CEPS67 . 2023-09-15
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Friendly welcome. Not that busy as we went around 4pm. Great food great service. Didn’t need to book but if you’re going later maybe an idea to book in advance as it can get busy.
Clayton T . 2023-09-13
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Food was very good but our waitress Penny made our lunch visit perfect. She was very attentive and brought our refills just as we were going to request another drink. Service by her was fantastic. Thank you Penny!
719Francine . 2023-09-08
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Always a great experience here !The food is lovely especially the house stack burgers and the staff are wonderful ! Big shout out to Penny who gives top friendly service and feels like family x
MaryPoppinsUk . 2023-09-02
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Stayed at Premier Inn for business. Looked after very well at breakfast with a lady called Julie. Very friendly and helpful. We have been coming here for years working and she always remembers us which makes the stay even better.
Camper32948212884 . 2023-08-31
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We were celebrating our Aunt’s 90th birthday & this proved the perfect venue - great access (she has mobility issues). Great value with the lunchtime menu & a very attentive waitress (Becky?). Would recommend.
Jayne B . 2023-08-31
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Great casual meal, food always fresh and hot. Staff extremely friendly and welcoming, especially Becky for whom nothing is too much trouble. Would definitely recommend
Sandra W . 2023-08-26
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Enjoyed a tasty steak & refreshing KitKat ice cream sundae washed down with a couple of beers tonight. Special thanks to our delightful waitress, Penny, for the faultless service.
MCSutton . 2023-08-25
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The staff are so friendly and welcoming. The food is really nice and very good value for money. I had the lasagne with salad and garlic bread and it was the best lasagne and salad I have ever had in a restaurant. Normally the salad...
Lucy W . 2023-08-24
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Always fabulous food and glorious service from Becky and Penny. Steaks are always cooked to your requirements and so tasty.
RuthBurnett . 2023-08-24
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The food was delicious and very good value. The waitress was outstanding, her name was Becky and she was great, vivacious and very efficient. Will definitely visit again.
Chris W . 2023-08-22
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A great Sunday lunch, staff very hopefully (as always) and good atmosphere. I'd definitely recommend paying this restaurant a visit.
louisetW6336RY . 2023-08-20
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Sunday 13th August 2023, after returning home from North Wales, we did not feel like cooking, so we went out for supper at ‘The George In The Tree’ a Beefeater Inn in Balsall Common. We had booked a table there for 8.00pm. We were shown...
Carol B . 2023-08-19
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We went for a mid week meal and discovered the new 2 and 3 course offers that you can get Monday to Thursday. Very good value .....the waitresses were friendly and happily serving at a busy time
brucej696 . 2023-08-18
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Excellent meal served by a very helpful and pleasant waitress Penny (5207). We eat here regularly because of the friendly management and staff. The meals are also very good value for the money.
Ray S . 2023-08-18
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Great food and service our waitress Penny was very efficient and brilliant when it came to my food allergies she took a lot of trouble to make sure there was no dairy in any of my food. Three of us had steak which was cooked...
David M . 2023-08-17
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Awful food,awful staff. Waited 45 minutes for all the meals to come out. Children had finished their food by the time adult meal come out, at which point just wanted to leave. Manager wouldn't acknowledge complaint. Disgusting.
jennysW3906SC . 2023-08-11
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I think this beefeater is way better then others because there are to two waitress that our outstanding and I don’t think they get enough praise and they penny and Becky if you get served by them you are in for good night out cause...
Craig W . 2023-08-07
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The family went for a meal as my nephew is now starting big school in September was lovely service food was great and staf our well mannered and polite would highly recommend this place thank you
leacol79 . 2023-07-21
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Sunday 16th July 2023, My husband and I went out for an impromptu supper at ‘The George In The Tree’ a Beefeater Inn in Balsall Common. We had booked a table there for 5.00pm. We were shown to a nice, cosy table for two. Our...
Carol B . 2023-07-18
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I had an amazing steak which was perfectly cooked and the service was excellent. I would highly recommend👌
triciaphillips30 . 2023-07-12
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I lovely, welcome by all the staff, especially our waitress Hope . The food was lovely and even though the restaurant was busy, we didn’t have to wait long for our meals.
Teala1967 . 2023-07-06
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Came in on the off chance as hadn’t booked, the manager Leigh fitted us in and took us over to our table, he was very polite friendly and chatty which we loved. Our food was amazing and our waitress cath was really good and professional....
W W . 2023-07-06
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Came in today with my sister and great niece was greeted by polite and friendly staff who showed us to our table. Our orders were taken swiftly and our food followed in good time and was very tasty well presented and hot. My great niece...
Fearless747757 . 2023-07-02
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On arrival we waited 10 minutes with my elderly parents, before anyone acknowledged us to be seated. Despite the place being quiet id say only full to 25% cappacity. Then a man approached whom I assumed to be the manager. I asked for a table...
Ludicrous T . 2023-07-01
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Attended her with my sister and granddaughter staff was lovely couldn’t do enough for us the food was fantastic prices was very reasonable would definitely recommend here for a nice meal
Racheal H . 2023-06-30
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The restaurant is a little tired but clean and the food was very good considering this is a chain, we had breakfast and dinner. However, what really makes this place is the staff. They are friendly, helpful and attentive. They were full at both meals,...
moreholidaysplease87 . 2023-06-25
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Had a lovely time with my sister staff are really nice happy to help anyway they can food was great can wait for my next visit thank you to all the staff
leacol79 . 2023-06-16
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Great little find on a family day out. Lovely 2 course meal at a brilliant price! Thanks to Lewis, great service:)
bethanysoph . 2023-06-12
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Bank Holiday Sunday 28th May 2023, My husband and I stopped off at ‘The George In The Tree’ at Balsall Common for an early dinner in the evening. We had not booked a table but they fitted us in. We were shown to a nice,...
Carol B . 2023-05-30
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After having a fantastic meal a few weeks ago we once again returned to This beefeater on a Sunday afternoon. We were once again served by Lewis who looked after us brilliantly. The service he provided was top quality: friendly and so efficient. The food...
Sunshine10910830587 . 2023-05-28
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Could not fault the food and staff was so helpful especially Reece so helpful nothing was an issue highly recommended this restaurant
johnmX7941DW . 2023-05-28
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We stopped at the George in the Tree recently for dinner and overall we very impressed with the food and service. Natalie served us and couldn't have been more helpful particularly with suggesting some vegan options for us! The bill was pretty reasonable too!
ruebenc2014 . 2023-05-20
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Got to be the worst food ever, complain and the manager won’t enter into conversation, highly recommend giving it a miss!!!
FellowTraveler755022 . 2023-05-18
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Booked at last minute before going out for a fun filled afternoon. Was greated by polite friendly staff who had our table all ready and set out including high chair as requested. Orders where taken very swiftly and drinks came very quickly followed by amazing...
Fearless747757 . 2023-05-13
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Fantastic experience, super friendly staff and excellent food! This place never disappoints! Already can’t wait to come back!
Millie jane J . 2023-05-12
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51 Opinions
Been going to the Manor House cafe for a long time but was very disappointed with today’s visit (06/11/2024). Whilst the food is still good they have brought in a new policy with the tea they serve. Instead of getting a pot of tea you now get a tea bag and a pot of hot water. Fair enough you might think. However when I asked why they were doing this, the answer was ‘people ask for more hot water and are therefore getting an extra cup of tea for free’. How petty and how bad for business. £1.95 is not cheap for one tea bag and a little milk. The staff should not refuse extra hot water (after all, they can’t refuse a glass of tap water) or begrudge an extra ‘free’ cup of tea to customers who are also spending a decent amount on food. I was not alone in my thoughts, several other people were making the same comments. Also, new cafes and coffee shops are opening all the time in Solihull so there is a lot more choice. The Manor House should not be alienating customers like this or they might find they will go elsewhere.
220 Opinions
Walked up to The White Lion for an impromptu Sunday lunch today and had a great roast dinner at a decent price, plenty of food, piping hot and tasty! We will definitely be back!
22 Opinions
Amazing breakfast was well cooked to perfection was the best I ever had friendly owner clean inside well decorated like old fashion and I love it I can recommend this place Mr. Wig. Youtube
224 Opinions
Always top quality and great staff. Very welcomed and friendly service. Food, especially the wings are amazing. Will be returning very soon