The Gaucho Grill in Greenwich

me and my boyfriend came for a meal for valentine’s, the booking had been messed up so we were told wait in the bar area whilst they found us a table. the man working in the bar wouldn’t even give us a chance to read the menu he just kept coming over to us and ask what we wanted when we didn’t even want a drink we were just waiting. i wasn’t a fan of anything on the drinks menu so i wasn’t fussed if i had a drink but in the end i ordered a single gin which was priced at £6 and my boyfriend ordered a beer which was priced at £7. so when he came over with the drinks my boyfriend paid and didn’t think anything of it. we then realised he had been charged £24?? he didn’t have a problem paying this but obviously it was confusing as to why something that was priced to only £13 nearly cost him double. i told him to go and query this so he went up to the bar where the man continued to say the gin is £14 and there is a £3 service fee and then said “well this is an expensive place”. this comment was so unnecessary and just belittling. as previously said we didn’t have an issue we was just confused, also the service fee when he just kept pushing us and didn’t give us time to read the menu then continue to be rude to my boyfriend?? im not sure if this is just because we are young so he knew we wouldn’t really say anything back? other than the bar staff, our server Carlos was lovely and very attentive.

Meal for 2 came to £185.00. Service good but food very poor. Will put me off returning. Garlic prawns tasted like they had been cooked in tinned tomatoes. Rotten! Sea bass full of bones and steak wasn’t great. Very surprised it’s gone so downhill!

amazing food and service was great . its was my birthday they came with happy birthday plate what a great night . see you soon

Excellent food and attention from the staff. Our waiter Carlos was attentive at all times and made us have a good time. I recommend it.

Came in as a treat for my Daughter, before she went to a concert. Never have I/we been made to feel so utterly uncomfortable and rushed through our meal, it was quite obvious that staff felt we did not fit with there what can only be described as pompous criteria. It is shame as I have only ever heard good things about this chain. I certainly would not recommend unless your name is Bruce Wayne .

Sehr sehr leckere Steaks, schnelle Bedienung, sauberes Restaurant mit Atmosphäre. Wir waren hier vor dem Tom Jones Konzert zum Abendessen und haben es nicht bereut. Alles bestens

Pre booked . It was busy. Where we sat I had people walking past constantly which was a tad annoying. Our waitress was nice who took our order & a young man delivered the food. I didn’t feel like it was somewhere special to go...

Excellent steak and service , attentive staff and beautiful surroundings. Felt special. I had the burger I wish I’d had the steak as my husband’s looked so nice .

Unfortunately this venue has turned into more of a canteen than a special place to visit. Though the food was good, the feeling of being rushed spoils the evening. Service was not the best for the prices charged, so much so we removed the 12.5%...

Came for dinner on a Saturday night, having booked well in advance. The booking process was disappointing - out time for the table was changed without our consent, causing us to have less time than we had hoped. This could have been handled better. The...

We arrived a little early for our table, we were offered the bar area to relax in before our reservation time. The restaurant is located across 2 upper floors to which there is a lift or stair access. The restaurant was busy but very very...

We went for one drink pre SClub sparring £21 for a Diet Coke, a sparkling water and a glass of rose!! Nice seat and table but should have realised why they had no queue and All Bar One opposite was packed!

Out initial plan was to go for a Sunday roast, but unfortunately that is not available on show nights (which was the case). We quickly designed a backup plan and ordered some fine meat and fish and chips for the oldest. The burrata was one...

Right, let's just iron everything out of why I think Gaucho just sucks right now. Strike 1) I was gonna meet up with my friend inside, the hostress couldn't find my mate's name. I was struggling to sort something out and had to call my...

Having had a previous bad experience in this place that prevented me from visiting since 2020, despite the fact that I live a walking distance form the restaurant, I must admit that on this occasion the experience exceeded expectations and left us pleasantly surprised. Very...

Overpriced and underwhelming. Over salted prawn starter. Bland and uninspiring burgers. £130 bill for 2 starters, 2 burgers and a couple of beers was £50 too much.

Very disappointed about the service. I paid £13 for two empanadas for take away. I had to wait 20 minutes for it; they did not even gave me napkins; the empanadas were small, fried and so spicy that it was impossible to know the ingredients...

Good chain of Argentinian steak houses. Do an excellent Sunday lunch, with great, complementary wine choices, aside from the obvious merlot. Roast beef was excellent as expected. The waiter asked if we could pay before we had finished, as it was the end of his...

The meat is the best part of the restaurant together with a great wine cellar make for a great place. The only disappointment is the portion of chips and tomatoes salad We wanted some olives but they do not have any in the main restaurant,...

Had a really lovely meal here last night. Good service & enjoyed our food. A little pricey when you add the sides onto steaks but we would recommend. Definitely need to book if there’s a show on as gets very busy.

Such a disappointment! We Went there for an anniversary and the experience was as follow: - let's start from the good side, the staff is extremely polite and friendly: our waitress Andrea was outstanding and the other staff all very good (you can see the...

Absolutely brilliant service by Roberto who’s from Italy & amazing food. The steak’s are cooked to perfection. They knew it was my Birthday & surprised me with cake & candies.

We turned up on spec and without preconceptions. We were met at the door and despite appearing very busy we were immediately escorted to a table by a very efficient seating hostess. Walking through the restaurant it was very busy and had a buzzing atmosphere....

I went to the Gaucho in the O2 and it was a great experience not only for food but also for service. Our waiter Carlos was very knowledge about the meat and give us a great explanation about the meat and helped us to choose...

I went on Sunday night and I have to say that I got impressed of the service and of the food. To be honest I have no idea about meat and Carlos, one of the waitress, explained us everything about the kind of meat they...

Absolutely wonderful dinner. Arti was extremely accommodating (and entertaining in the process!). He was very understanding of allergies and vegetarian requirements. Would 100% recommend to anyone in the area.

Good, friendly but slow service. Starters were lovely but the main was pretty rubbish. For a £47 steak you’d expect so much more, a third was inedible. The waiter did give free deserts which was much appreciated but overall I felt it was poor for...

We visited before seeing a show at the O2. Massively busy restaurant, with tables squeezed in I’m guessing for maximum profit. Really noisy & couldn’t hear my husband talk. My prawn starter at £15 had no more than 3 tiny prawns covered in a tin...

Nous avons passé un agréable moment avec mon mari et ma cousine ! Le service était impeccable, serveur souriant et...

Pre-Mickey Flanagan meal for me and a mate at the O2. Nice decor/location, ambience, service etc was good etc. Food is vastly overpriced and to be honest have had so much better. Steaks were ok/quite nice but nothing I haven't had a hundred times before....

£300 for a mediocre Steak and chips. No ambience as we were seated in a corridor next to a glass partition overlooking the queues into the o2. Dreadful

The food was nice but very overpriced have been to other restaurants that were as good if not better for a lot less. service was good and had a nice evening don’t think we would bother to go back though

One of the worst foods and service. Ordered medium well done steak, but came rare. Asked for it to be done better, came back charcoal. Waiter came across not understanding a simple request. Chips not fresh, macaroni cheese seemed microwaved, pepper sauce for the steak...

we top floor show [ duran duran] . juicy steak 5 star service warm welcome in reception . enjoy the service and food

Amazing food and service was fast . we got complimentary Birthday plate for my friend come back soon

Pésimo, la carne quemada por fuera y súper dura .. muy mal en relación al precio que se paga... de...

Value for money set lunch menu 3 courses only £ 30 quick servcie good food come back soon with my friends

when with my friends we order cocktails and wine friendly servcie . good food will come back soon in gaucho O2

good steak , side was amazing starter beetroot chevich good good service will come back soon to gauch o2

La comida estuvo deliciosa, el postre de leche riquísimo y la atención que recibimos de parte del personal fue genial...

My wife and I visited Gaucho for a pre dinner meal before the Elton John concert. The service was perfect and welcoming, the food was cooked to perfection. Highly recommend this restaurant and book early if you want a table.

A really great lunch. Beautiful setting and lovely welcome. Service was outstanding with fabulous knowledge of the menu. Great cocktail and drinks selection. The steaks we had were close to being the best we have ever had. Not cheap - but definitely worth it. We...

My partner and I had lunch at your restaurant and we would like to say that the food, wine and cocktails were superb. Not only that we had excellent service from everyone especially Dorina whose customer service is absolutely brilliant. Well done on your food...

Based inside the O2 arena this is a great place to chill out with relaxed music, fantastic selection of whisky and short drinks, nice draught beer, obviously you pay a little more but worth it

Inital greeting and getting to table was brillaint, went down hill after that and your supposed to be a restaurant. High prices for mediocrity is a remedy for failure. Not refilling water glass,, and i had to ask - really waiter only had 3 tables...

Went before we went to see Chris Brown, nicely decorated and mood lighting, however the other Gauchos usually have a bit more atmosphere, there was no background music etc. 2 of my friends had ribeyes which they said were good, sides were small and bleak,...

Floored by the delicious steaks and portion sizes. Service was spot on! We were explained the menu in detail and advised on our wine choices. Had a beautiful anniversary celebration.

Had a awesome time at Gaucho O2. Me and my friends were very happy with the food and the service. Our waiter recommend us a scallops to start and Tira de ancho as the main and we couldn’t go for anything better then that. Great...

At £40 for a steak, I expect to be seriously impressed. I was not. The steaks themselves were very good, but I didn't pay 'very good' prices; I paid 'excellent' or 'exceptional' prices. There end the positives. Cocktail: horrible. £12 it cost, and it tasted...

One of the few places that the extraordinary service and the quality of food is great. a night well spent and it is a great value for money. A five star rating by all means. Amazing food before the show👌🏻

Don't bother. A waste of good and hard earned money! Most expensive steak was 2/3rd fat! Not our best experience!!!

We booked a table in advance before seeing peter k (amazing) The food was cold and of the 2 that order steak said it was chewy and didn't finish more than half. I had a cold burger in a dry stale bun with a large...

We had booked our table for the 16th Dec22 for a Christmas meal and checked that the restaurant was still offering this menu assured it was . The waitress checked when we ordered and got the okay from kitchen , the starter was great hot...

Visited the O2 for a show. For a change had time before to choose a restaurant to eat at....which was not fast food. Ordered a burrata salad for starters. It was very nice but small and pricey. My wife had the burger and I had...

Bel Locale. Ottimo servizio. La carne buonissima, ma non eccezionale. Sempre bello tornarci. Ottima carta dei vini. Bravi

Perfect expierence from start to finish. Friendly staff, great food, great seata overlooking the 02 entrance and a great choice of drinks. Perfect for a pre-show meal :)

Today I decided to treat myself with a good steak, and Gaucho at the O2 is always a good choice! I was struggling to connect my phone, to the internet, and I asked Carlos Perez (a waiter with a fantastic attitude) for some help. He...

We were a group of 12 which went here for a business dinner and the whole experience has just been really great from communication about reservation/needs to the actual dinner. The food was really good, amazing steaks, and the service was super friendly and knowing....

Excellent across the board. The place looks great, the food was faultless and excellent service. Loris served us and, aside from being very attentive, his wine recommendations were superb. It was the perfect pre-show meal. They were also able to alter dishes to make them...

Gaucho never fails to deliver a great steak and the fillet steaks we have this time were absolutely delicious - very flavoursome and melted in the mouth. These were accompanied by very tasty but slightly over cooked chips and some lukewarm greens - but the...

We went for a family members birthday. Although it was very busy, the service was still up and above standards for such a high quality place. The food was so nice and came very quickly after ordering. We were seated next to a waiter’s station...

This restaurant seems to survive on reputation, but these days that’s a very rocky road indeed. We arrived without a reservation and politely asked if there were any cancellations, and a very unfriendly stony faced member of staff by the cloakroom just told us to...

Loved this place the moment we stepped inside the door. So well organised. Our server, Angelo, was knowledgeable, efficient and attentive. The food was superb. Delicious and cooked to perfection. We had a 3-course set menu and we found the portion sizes to be spot...

Il posto si presenta elegante, ma in assenza di luce naturale assume un effetto casinò, il "tavolo"se così si può...

Service was appalling very slow. Food was third rate. Very expensive for very inferior experience. Would not eat here again.

My wife and I booked a table a month in advance for a "nice" meal before an 02 event on Wednesday 31st August. We arrived on time and were shown to our table, then we were asked if we would like any water. The water...

Ordered three fillet steaks, one arrived and 2 rib eye! Waiter would not acknowledge that there was only one fillet on the table (blaming us for moving seats, explain that one!?!?), even though it was clearly obvious two steaks were not Fillet, I even compared...

Our order was taken incorrectly. Despite being very loud and clear when placing our order, instead of receiving a Sea Bass for our main course, we received a Prawn Ceviche STARTER. They don't even sound the same. I was left to eat my main course...

Nice enough lunch after climbing the O2 but left hungry. I have been sober for 2 years and asked the waiter if one of the drinks was non alcoholic. He assured me it was as it didn't mention alcohol on the menu. After a few...

We held our wedding reception at the Gaucho o2 on Friday and from start to finish it was amazing. Vida the events manager was so helpful and very patient with all my questions, she had brilliant ideas which was so helpful. We held our evening...

Awesome food and the best service in London by far from Damir!!! Thanks for making our anniversary feel special!!! We would highly recommend!!!

For the management in case they would like to take it up with their staff it was a visit at 14:00hrs on Friday 15th July 2022:- We had a great meal in the restaurant, took the sampler platter, service was quite attentive and we really...

We had booked in for a pre Queen concert meal as we had been before and enjoyed the experience. Again the food and friendly service were very good but one little thing took the shine off it slightly. We arrived at the designated time (about...

Not very welcoming Chairs lumpy and rocked had to change chairs ourselves from another table no waiters around Waiter was very tall as I am 75 and partly deaf was extremely embarrassed to Have to ask him to repeat himself he didn’t rectify himself Ordered...

Booked a table for 4 ages ago as part of our visit to the O2. We wanted to bring the booking time forward a couple of hours and there was no problem with that and very helpfully executed by the welcoming door staff. The decor...

We dined here yesterday before going to see Diana Ross at the 02 Arena, the food was good but in my opinion was well overpriced.

Came here with my girlfriend two days ago. Our host for the evening (I think his name was Angelo) was great, very attentive and certainly made the experience better! We had a younger looking girl (not sure of her name) who brang us our steaks...

Horrendously overpriced for a mediocre meal at best. I had a burger and chips and drinks, everyone else had the cheapest items on the menu too and ended up paying £60 each. Might as well have gone to gourmet burger kitchen & paid a tenner....

Restaurant is very conveniently located to Intercontinental O2. I had back to back dinners there. Ribeye is very nice. Actually it was the best ribeye ever served in a restaurant. But on the second evening I had of the special cuts. That was a mistake....

We had a fabulous meal here Wednesday 15th June before our concert , everything was just perfect , husband is very fussy and he loved it , I need certain food due to health condition and I was looked after , we must give a...

Both steaks we ordered were cooked to perfection and the sides were amazing - worth the price. Cocktails were lovely too. Special thanks our waiter Alpha who provided an all round great service, all other staff were very friendly and welcoming too. We will definitely...

Visited for a meal pre- concert. Table booked for 6.15 and after I received several emails telling me not to be late and only a 15 minute grace period applied we arrived early at 6.05. Table not ready so asked to wait with drinks. Not...

Went to our childrens Young Voices concert recently and whilst alot of the Bars etc were packed we managed to have a nice drink in Gauchos, concierge greeting was professional and polite. Nice ambience but the actual table service let the venue down, the bar...

Went to gouchos basically because everything else was full, we were greeted warmly and the decor and ambiance of the restaurant really good The waitress was kind and attentive although slightly patronising has she seemed to think that we hadn't actually been in a restaurant...

Great food, great atmosphere, and never left wanting for anything. Zoe was an amazing server. 5 stars

Having been a vegetarian for many years, this was my first steak. And it was delicious and juicy and lovely and all my friends had the steak salad.. and said it was amazing!!! 100% recommend to all the people out there !! Thank you so...

Hated the interior decor. Cow hide and matt black. Dreadful clattering acoustics. Tables small and canteen like. Menu was very limited and quite uninspiring. Steak was nice. I had rump and partner had fillet. But not wow enough to justify the price Sides were bland...

We have been meaning to eat at a gaucho for a while and after climbing over the O2 for a friends 70th the idea of a steak and some robust red wine really appealed. The steaks really were superb, accompanied by great chips and a...

So we booked Gaucho four months in advance as watching Stereophonics at the O2. As you come from the tube station at North Greenwich it is about 5 minutes walk away. You are right next to the entrance to the O2, perfect. We entered and...

We had booked to come here after a rescheduled concert from 2019 coincided with Mothers Day, and it didn't disappoint. Our waiter, Damir, ensured that we had the best possible service during our time at the restaurant, and even brought out a little treat for...

Have dined here a couple of times on my own whilst daughter and friends are at concerts and it's just such a treat. Feels very relaxed and normal to dine as a solo here and the staff are so attentive and kind. On this visit...

I got a 400 g sirloin steak that I will remember for a long time: it was tender, juicy, seared on the outside and rare inside but not too much, salted to perfection, so satisfying. And that came after an excellent starter of burrata: melt-in-the-mouth...

This was part of a VIP concert package. The restaurant was very busy. My booking had been rescheduled many times so the logistics for the restaurant must have been a nightmare. I was told to wait 10 mins by the head of house but eventually...

Was very disappointed with our meal last night have been many times before we waited 15 minutes for drinks orders to be taken then another 10 minutes for them to come then food was ordered starters were lovely they were finished but plates not collected...

We have been to Gaucho on a number of occasions, but not to the O2 - I have to say I would go back to Gaucho, but never to the 02 branch. I made it clear in my booking and during my confirmation call that...

We were going to see a show at the O2 & I thought Gaucho would be the best place to eat as I was taking my son & he is a carnivore. Neither of us was disappointed. After a predinner G & T with some...

Friend and I had booked to see the Strictly live show. My friend is disabled so I wanted to book a restaurant so no hassle. This is pretty difficult at the 02 except for Gaucho. I had been there before so was happy to book....

Comida incrível, local impecável. Carne saborosa no ponto, pratos bem servidos. Sabor inigualável. Vou voltar com certeza

Great food and fabulous service. A chance visit for lunch during the week so was quieter, but food was great and the staff could not do enough for us. Definitely our new go to place. Thank you especially to Loris our lovely server.

Fantastic experience especially to mention Loris, always checked on us to see if we was okay and asked about our day as it was my partners birthday also the food was outstanding! Would highly recommend and will be returning in the future!