The Gaucho Grill in Greenwich

My partner and I visited this restaurant for our 2nd wedding anniversary, using vouchers we received as a gift. Unfortunately, our experience was quite disappointing. Steak: The steak was chewy and far from the quality we expected. Salad: The lettuce in our salad was a bit yellow, indicating it wasn't fresh. Seating: We were seated at the back of the restaurant, which felt like sitting outside in a cheap Weatherspoons garden. No offence to Weatherspoons, but it definitely gave off those vibes. Ambiance: There was nothing special about the ambiance, which was a letdown for our special occasion. Food Quality: The main course and dessert were of very low quality. The only highlight of the meal was the starters—salmon tacos, which we did enjoy. As locals, we would recommend avoiding this place if you're coming to the O2 for a meal. There are so many other restaurants that you'd enjoy far more. Overall, it was a disappointing experience, especially for a special occasion. We expected much better.

We visited here before going to a show at the O2 - loved it! A bit pricey but worth it Stellar service by Roberto Steak cooked to perfection Recommended!

Another great visit to Gaucho before a show. The food was perfect as always and the service was very good. Have already booked again for later in the year!

Read good reviews of this chain of restaurants. Went today for Sunday roast. Ordered roast beef entree, tomato salad and green salad. £6.50 ea. tomato salad was good, green salad was just greens. Salads arrived at the table with the entrees so we had to eat the hot food first and starter last. Asked for ice water and was delivered a bottle of water, no ice. £5 for the water. Entrees were £27 ea. came with some cabbage, carrots, and Yorkshire pudding. Where’s the beef? Two small slices of beef, maybe 3oz each slice if that. Meat was tough not med rare as ordered, medium at best and had no flavor. Got the bill and there was a 13% gratuity added. Waiter was at our table 3 times, took the order, delivered the food, and collected the money. I mentioned I was disappointed in the amount and quality of the beef. His answer was that the English people are more concerned with the sides and veggies than the meat!! Really? Total bill was £81.36. Felt quite ripped off. I wondered why this restaurant was nearly empty at 5 pm on Sunday in a very busy mall and entertainment venue like the O2. Don’t waste your money.

This is one of the most expensive dining options in the Arena but justifiably so, with it providing an exceptional steak one weekend lunchtime. The place is truly huge, with a large number of tables across multiple floors. The greeting from staff was superb and gave a really high end feel, with our table being located on a small balcony overlooking the main Arena entrance. This was a lot quieter and relaxed than inside the main dining area and worked really well. Everywhere was spotlessly clean including the toilets and the decor lovely. As per the usual Gaucho experience you’re offered to view the meat board and the staff are very knowledgeable about the menu. Wine options by carafe is a good touch and there’s some very nice cocktails. Our starters of empanadas were served too quickly in all honesty, arriving before the drinks, but they were delicious. I ordered the fillet steak medium-rare and it was cooked to perfection, along with each of the sides being spot on too with the portion sizes of each great. Desert was no less enjoyable and rounded everything off perfectly. It’s far from a cheap option but for a more special occasion you won’t be disappointed and I will certainly be returning.

Such a disappointment! We Went there for an anniversary and the experience was as follow: - let's start from the good side, the staff is extremely polite and friendly: our waitress Andrea was outstanding and the other staff all very good (you can see the...

Absolutely brilliant service by Roberto who’s from Italy & amazing food. The steak’s are cooked to perfection. They knew it was my Birthday & surprised me with cake & candies.

We turned up on spec and without preconceptions. We were met at the door and despite appearing very busy we were immediately escorted to a table by a very efficient seating hostess. Walking through the restaurant it was very busy and had a buzzing atmosphere....

I went to the Gaucho in the O2 and it was a great experience not only for food but also for service. Our waiter Carlos was very knowledge about the meat and give us a great explanation about the meat and helped us to choose...

I went on Sunday night and I have to say that I got impressed of the service and of the food. To be honest I have no idea about meat and Carlos, one of the waitress, explained us everything about the kind of meat they...

Absolutely wonderful dinner. Arti was extremely accommodating (and entertaining in the process!). He was very understanding of allergies and vegetarian requirements. Would 100% recommend to anyone in the area.

Good, friendly but slow service. Starters were lovely but the main was pretty rubbish. For a £47 steak you’d expect so much more, a third was inedible. The waiter did give free deserts which was much appreciated but overall I felt it was poor for...

We visited before seeing a show at the O2. Massively busy restaurant, with tables squeezed in I’m guessing for maximum profit. Really noisy & couldn’t hear my husband talk. My prawn starter at £15 had no more than 3 tiny prawns covered in a tin...

Nous avons passé un agréable moment avec mon mari et ma cousine ! Le service était impeccable, serveur souriant et...

Pre-Mickey Flanagan meal for me and a mate at the O2. Nice decor/location, ambience, service etc was good etc. Food is vastly overpriced and to be honest have had so much better. Steaks were ok/quite nice but nothing I haven't had a hundred times before....

£300 for a mediocre Steak and chips. No ambience as we were seated in a corridor next to a glass partition overlooking the queues into the o2. Dreadful

The food was nice but very overpriced have been to other restaurants that were as good if not better for a lot less. service was good and had a nice evening don’t think we would bother to go back though

One of the worst foods and service. Ordered medium well done steak, but came rare. Asked for it to be done better, came back charcoal. Waiter came across not understanding a simple request. Chips not fresh, macaroni cheese seemed microwaved, pepper sauce for the steak...

we top floor show [ duran duran] . juicy steak 5 star service warm welcome in reception . enjoy the service and food

Pésimo, la carne quemada por fuera y súper dura .. muy mal en relación al precio que se paga... de...

Amazing food and service was fast . we got complimentary Birthday plate for my friend come back soon

Value for money set lunch menu 3 courses only £ 30 quick servcie good food come back soon with my friends

when with my friends we order cocktails and wine friendly servcie . good food will come back soon in gaucho O2

good steak , side was amazing starter beetroot chevich good good service will come back soon to gauch o2

La comida estuvo deliciosa, el postre de leche riquísimo y la atención que recibimos de parte del personal fue genial...

My wife and I visited Gaucho for a pre dinner meal before the Elton John concert. The service was perfect and welcoming, the food was cooked to perfection. Highly recommend this restaurant and book early if you want a table.

A really great lunch. Beautiful setting and lovely welcome. Service was outstanding with fabulous knowledge of the menu. Great cocktail and drinks selection. The steaks we had were close to being the best we have ever had. Not cheap - but definitely worth it. We...

My partner and I had lunch at your restaurant and we would like to say that the food, wine and cocktails were superb. Not only that we had excellent service from everyone especially Dorina whose customer service is absolutely brilliant. Well done on your food...

Based inside the O2 arena this is a great place to chill out with relaxed music, fantastic selection of whisky and short drinks, nice draught beer, obviously you pay a little more but worth it

Inital greeting and getting to table was brillaint, went down hill after that and your supposed to be a restaurant. High prices for mediocrity is a remedy for failure. Not refilling water glass,, and i had to ask - really waiter only had 3 tables...

Went before we went to see Chris Brown, nicely decorated and mood lighting, however the other Gauchos usually have a bit more atmosphere, there was no background music etc. 2 of my friends had ribeyes which they said were good, sides were small and bleak,...

Floored by the delicious steaks and portion sizes. Service was spot on! We were explained the menu in detail and advised on our wine choices. Had a beautiful anniversary celebration.

Had a awesome time at Gaucho O2. Me and my friends were very happy with the food and the service. Our waiter recommend us a scallops to start and Tira de ancho as the main and we couldn’t go for anything better then that. Great...

At £40 for a steak, I expect to be seriously impressed. I was not. The steaks themselves were very good, but I didn't pay 'very good' prices; I paid 'excellent' or 'exceptional' prices. There end the positives. Cocktail: horrible. £12 it cost, and it tasted...

One of the few places that the extraordinary service and the quality of food is great. a night well spent and it is a great value for money. A five star rating by all means. Amazing food before the show👌🏻

Don't bother. A waste of good and hard earned money! Most expensive steak was 2/3rd fat! Not our best experience!!!

We booked a table in advance before seeing peter k (amazing) The food was cold and of the 2 that order steak said it was chewy and didn't finish more than half. I had a cold burger in a dry stale bun with a large...

We had booked our table for the 16th Dec22 for a Christmas meal and checked that the restaurant was still offering this menu assured it was . The waitress checked when we ordered and got the okay from kitchen , the starter was great hot...

Visited the O2 for a show. For a change had time before to choose a restaurant to eat at....which was not fast food. Ordered a burrata salad for starters. It was very nice but small and pricey. My wife had the burger and I had...

Bel Locale. Ottimo servizio. La carne buonissima, ma non eccezionale. Sempre bello tornarci. Ottima carta dei vini. Bravi

Perfect expierence from start to finish. Friendly staff, great food, great seata overlooking the 02 entrance and a great choice of drinks. Perfect for a pre-show meal :)

Today I decided to treat myself with a good steak, and Gaucho at the O2 is always a good choice! I was struggling to connect my phone, to the internet, and I asked Carlos Perez (a waiter with a fantastic attitude) for some help. He...

We were a group of 12 which went here for a business dinner and the whole experience has just been really great from communication about reservation/needs to the actual dinner. The food was really good, amazing steaks, and the service was super friendly and knowing....

Excellent across the board. The place looks great, the food was faultless and excellent service. Loris served us and, aside from being very attentive, his wine recommendations were superb. It was the perfect pre-show meal. They were also able to alter dishes to make them...

Gaucho never fails to deliver a great steak and the fillet steaks we have this time were absolutely delicious - very flavoursome and melted in the mouth. These were accompanied by very tasty but slightly over cooked chips and some lukewarm greens - but the...

We went for a family members birthday. Although it was very busy, the service was still up and above standards for such a high quality place. The food was so nice and came very quickly after ordering. We were seated next to a waiter’s station...

This restaurant seems to survive on reputation, but these days that’s a very rocky road indeed. We arrived without a reservation and politely asked if there were any cancellations, and a very unfriendly stony faced member of staff by the cloakroom just told us to...

Loved this place the moment we stepped inside the door. So well organised. Our server, Angelo, was knowledgeable, efficient and attentive. The food was superb. Delicious and cooked to perfection. We had a 3-course set menu and we found the portion sizes to be spot...

Il posto si presenta elegante, ma in assenza di luce naturale assume un effetto casinò, il "tavolo"se così si può...

Service was appalling very slow. Food was third rate. Very expensive for very inferior experience. Would not eat here again.

My wife and I booked a table a month in advance for a "nice" meal before an 02 event on Wednesday 31st August. We arrived on time and were shown to our table, then we were asked if we would like any water. The water...

Ordered three fillet steaks, one arrived and 2 rib eye! Waiter would not acknowledge that there was only one fillet on the table (blaming us for moving seats, explain that one!?!?), even though it was clearly obvious two steaks were not Fillet, I even compared...

Our order was taken incorrectly. Despite being very loud and clear when placing our order, instead of receiving a Sea Bass for our main course, we received a Prawn Ceviche STARTER. They don't even sound the same. I was left to eat my main course...

Nice enough lunch after climbing the O2 but left hungry. I have been sober for 2 years and asked the waiter if one of the drinks was non alcoholic. He assured me it was as it didn't mention alcohol on the menu. After a few...

We held our wedding reception at the Gaucho o2 on Friday and from start to finish it was amazing. Vida the events manager was so helpful and very patient with all my questions, she had brilliant ideas which was so helpful. We held our evening...

Awesome food and the best service in London by far from Damir!!! Thanks for making our anniversary feel special!!! We would highly recommend!!!

For the management in case they would like to take it up with their staff it was a visit at 14:00hrs on Friday 15th July 2022:- We had a great meal in the restaurant, took the sampler platter, service was quite attentive and we really...

We had booked in for a pre Queen concert meal as we had been before and enjoyed the experience. Again the food and friendly service were very good but one little thing took the shine off it slightly. We arrived at the designated time (about...

Not very welcoming Chairs lumpy and rocked had to change chairs ourselves from another table no waiters around Waiter was very tall as I am 75 and partly deaf was extremely embarrassed to Have to ask him to repeat himself he didn’t rectify himself Ordered...

Booked a table for 4 ages ago as part of our visit to the O2. We wanted to bring the booking time forward a couple of hours and there was no problem with that and very helpfully executed by the welcoming door staff. The decor...

We dined here yesterday before going to see Diana Ross at the 02 Arena, the food was good but in my opinion was well overpriced.

Came here with my girlfriend two days ago. Our host for the evening (I think his name was Angelo) was great, very attentive and certainly made the experience better! We had a younger looking girl (not sure of her name) who brang us our steaks...

Horrendously overpriced for a mediocre meal at best. I had a burger and chips and drinks, everyone else had the cheapest items on the menu too and ended up paying £60 each. Might as well have gone to gourmet burger kitchen & paid a tenner....

Restaurant is very conveniently located to Intercontinental O2. I had back to back dinners there. Ribeye is very nice. Actually it was the best ribeye ever served in a restaurant. But on the second evening I had of the special cuts. That was a mistake....

We had a fabulous meal here Wednesday 15th June before our concert , everything was just perfect , husband is very fussy and he loved it , I need certain food due to health condition and I was looked after , we must give a...

Both steaks we ordered were cooked to perfection and the sides were amazing - worth the price. Cocktails were lovely too. Special thanks our waiter Alpha who provided an all round great service, all other staff were very friendly and welcoming too. We will definitely...

Visited for a meal pre- concert. Table booked for 6.15 and after I received several emails telling me not to be late and only a 15 minute grace period applied we arrived early at 6.05. Table not ready so asked to wait with drinks. Not...

Went to our childrens Young Voices concert recently and whilst alot of the Bars etc were packed we managed to have a nice drink in Gauchos, concierge greeting was professional and polite. Nice ambience but the actual table service let the venue down, the bar...

Went to gouchos basically because everything else was full, we were greeted warmly and the decor and ambiance of the restaurant really good The waitress was kind and attentive although slightly patronising has she seemed to think that we hadn't actually been in a restaurant...

Great food, great atmosphere, and never left wanting for anything. Zoe was an amazing server. 5 stars

Having been a vegetarian for many years, this was my first steak. And it was delicious and juicy and lovely and all my friends had the steak salad.. and said it was amazing!!! 100% recommend to all the people out there !! Thank you so...

Hated the interior decor. Cow hide and matt black. Dreadful clattering acoustics. Tables small and canteen like. Menu was very limited and quite uninspiring. Steak was nice. I had rump and partner had fillet. But not wow enough to justify the price Sides were bland...

We have been meaning to eat at a gaucho for a while and after climbing over the O2 for a friends 70th the idea of a steak and some robust red wine really appealed. The steaks really were superb, accompanied by great chips and a...

So we booked Gaucho four months in advance as watching Stereophonics at the O2. As you come from the tube station at North Greenwich it is about 5 minutes walk away. You are right next to the entrance to the O2, perfect. We entered and...

We had booked to come here after a rescheduled concert from 2019 coincided with Mothers Day, and it didn't disappoint. Our waiter, Damir, ensured that we had the best possible service during our time at the restaurant, and even brought out a little treat for...

Have dined here a couple of times on my own whilst daughter and friends are at concerts and it's just such a treat. Feels very relaxed and normal to dine as a solo here and the staff are so attentive and kind. On this visit...

I got a 400 g sirloin steak that I will remember for a long time: it was tender, juicy, seared on the outside and rare inside but not too much, salted to perfection, so satisfying. And that came after an excellent starter of burrata: melt-in-the-mouth...

This was part of a VIP concert package. The restaurant was very busy. My booking had been rescheduled many times so the logistics for the restaurant must have been a nightmare. I was told to wait 10 mins by the head of house but eventually...

Was very disappointed with our meal last night have been many times before we waited 15 minutes for drinks orders to be taken then another 10 minutes for them to come then food was ordered starters were lovely they were finished but plates not collected...

We have been to Gaucho on a number of occasions, but not to the O2 - I have to say I would go back to Gaucho, but never to the 02 branch. I made it clear in my booking and during my confirmation call that...

We were going to see a show at the O2 & I thought Gaucho would be the best place to eat as I was taking my son & he is a carnivore. Neither of us was disappointed. After a predinner G & T with some...

Friend and I had booked to see the Strictly live show. My friend is disabled so I wanted to book a restaurant so no hassle. This is pretty difficult at the 02 except for Gaucho. I had been there before so was happy to book....

Comida incrível, local impecável. Carne saborosa no ponto, pratos bem servidos. Sabor inigualável. Vou voltar com certeza

Great food and fabulous service. A chance visit for lunch during the week so was quieter, but food was great and the staff could not do enough for us. Definitely our new go to place. Thank you especially to Loris our lovely server.

Fantastic experience especially to mention Loris, always checked on us to see if we was okay and asked about our day as it was my partners birthday also the food was outstanding! Would highly recommend and will be returning in the future!

it was a lovely Saturday dinner as usual at gaoucho,but this time it was 02 ,how to describe it,staff have no manners in particular Gregory if I'm not mistaken, I thought that he was a doorman ,very bad body language,and not following the procedure of...

I was looking forward to a lovely meal with my family and was disappointed at my experience. The basic skills were not executed by a high quality restaurant. Cold plates, Luke warm food and cold restaurant. Staff were friendly however service was slow and things...

The food was fantastic. Ceviche to start was lovely and flavourful, the main of a superbly cooked steak, a side of chips and chimichurri could not be faulted. The beer I had was nice too. For me what let the dining experience down was the...

I have been visiting Gauchos for years and this was unfortunately my worst visit. Maybe it had to do with the steak I ordered - the chorizo spiral cut. It was underwhelming, not rich in flavour, not seasoned well. To me it tasted like fried...

Gaucho O2 is a very good choice when craving for a grilled piece of meat. You will have a variety of cuts and sides fitting to your taste and budget. The service was attentative and friendly. This is a strong ”Yes”!

Quando posso torno sempre, ma ha perso un po'. La carne buona ma non eccezionale. Il servo so and so....

Had a late lunch here. Good wine and great service but unfortunately the food let it down. Starters I had empanadas which I found to be just bland and uninteresting. My partner had the steak tartare which was delicious. For main we both had the...

Not amazing just average a bit pricey for the food and service. Very disappointed with WC especially on a Saturday evening which was very busy.

We came here before a concert as we had experienced such a good meal a few years’ ago. What a mistake. The food and wine was complete overpriced, tasteless and undercooked. We were packed in to a tiny annexe like sardines with no ambience whatsoever....

Good service and the food was lovely. We chose to eat several starters, chips and bread as we were dashing to a show. The shrimp ceviche was the star of the show. The White House wine was delicious. If you are prepared to spend, well...

A beautiful evening and many thanks to Tracy for such a wonderful service. The reason I will keep coming back. So courteous and warm

Lovely environment and great service but food is very average for price. Have visited several times prior to events at 02 as usually has tables available when others are booked out.

I had booked here to try the steak and wine deal. We were not disappointed. It’s a great deal and the meat was melt in your mouth. We had Zoe tending to us at our table and she made our evening. She was friendly, knowledgeable...

I have visited this restaurant for a business dinner with a customer. It took 15 minutes for someone to come to our table yo take an order.. Then instead of sparkling water we ordered they brought us still water.. The 2 55 pounds ribeye we...

As ever, the steak was beautiful but all our sides were ridiculously over priced for the portion size (2 mushrooms for £6! Really?!?). And they were all less than luke warm including the bernaise sauce. When our waiter asked how the food was and we...