GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.0

Based on 2.496 opinions finded in 3 websites

site_photo4

Nº 2707 in 3448 in Manchester

Nº 227 of 248 British in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..chickeneggscurrycoffeecookedsteakslambsteakbaconpizzafishpaysalad

comment_iconOpinions

Smells of weed in the main room

site_logo

Battlezone Archery Tag Bull . 2025-03-14

MORE AT Google

This place is outstanding. It serves the local area that well it should be considered a community service.

site_logo

Stephen Gately . 2025-03-14

MORE AT Google

Large Spoons pub/restaurant with lots of separate areas. Accessible toilets on ground floor. Well kept real ale selection.

site_logo

Mary Hartley . 2025-03-11

MORE AT Google

I went for breakfast and found it great value and very tasty. I had the eggs fiesta. Highly recommended

site_logo

Louise Henry . 2025-03-06

MORE AT Google

Después de la comida, tome una copa en el Travelodge cercano (5 minutos a pie). Una de las mejores Wetherspoons - acaba de tomar bebidas, pero el lugar estaba limpio y ordenado y el personal era agradable. Iría de nuevo.

site_logo

paddytyke2016 . 2025-02-21

MORE AT TripAdvisor

I ordered the lasagne and you could tell it wasn't home made but a frozen one, that had been microwaved a bit too long as one side was dry.

site_logo

Dawn Higgins . 2025-02-20

MORE AT Google

We generally like the place and it's cheap offering on food, however, a lot of the time they don't have things available. They haven't had orange juice in for the last few days which I find very odd indeed.

site_logo

David L . 2025-02-19

MORE AT Google

Staff had a couldn’t be bothered attitude leaning on pumps while serving customers, on mobile phones while customer were stood at bar waiting to be served. No responsible drinking as 2 men ordered 8 drinks between them and in less than 40 mins ordered another 8, one customer even went to the bar and commented on how many drinks this guy had on his table. Reported all this to the manager and the response was “I didn’t serve them” what a shambles Wetherspoons have very strict policy’s on responsible drinking and customer service and know from experience staff are trained in both areas. Wetherspoons need to sort this pub out before someone’s licence gets taken away. Audits are needed. You only need to look at how many bad reviews this place has to realise somthing isn’t working.

site_logo

Mike Mcmanus . 2025-02-13

MORE AT Google

Loved the food I ordered battered cod absolutely beautiful as always. Refillable hot drinks too, can't go wrong.

site_logo

sarah mamo . 2025-02-09

MORE AT Google

Muy decepcionado esperó más de una hora para los desayunos, para recibirlos fríos y comida que falta en algunos pedidos. Le dijo a la servidora que la comida estaba fría a lo que ella respondió ‘lo sé lo siento’ inaceptable. No hay oferta para resolver el problema o reembolsar el desayuno.

site_logo

amy . 2025-02-02

MORE AT TripAdvisor

Waited just over an hour and half for 6 breakfasts, for them to come out cold and missing some bits of food from the ordere. Understand that they was understaffed but cold food shouldn’t be acceptable. Mentioned to one of the girls who was lovely and totally understand it’s not her fault but there was no offer to sort the issue or refund the breakfasts.

site_logo

Amy Louise . 2025-02-02

MORE AT Google

I've redone my review based on latest visit. Much better. Damn fine burger and good service. Thank you!

site_logo

Meeko Kittika . 2025-01-14

MORE AT Google

Went for breakfast good value for money

site_logo

Carol Thomas . 2025-01-10

MORE AT Google

Be careful in this pub going to the toilet (if you’re a male). A manager here called Chris (just recently started working here) followed me into the toilet with his phone in his hand. He didn’t use the toilet, he stood out of sight next to the urinals with his phone in his hand. You’ll notice there are a lot of mirrors in the men’s toilets which is why I felt so uncomfortable. I challenged this man infront of staff when sat back down about him following me inside the men’s toilet with his phone on camera mode. Chris refused to give me his name (i wanted to make a complaint about him) I had to ask another member of staff for his name. Two weeks later the same man has refused me entry into this pub. I’d also be very careful eating here, you may notice rodents on your visit, running around and behind the fruit machines near the kitchen doors.

site_logo

John . 2025-01-10

MORE AT Google

Standard Wetherspoon, food is OK, service could be better. Stocks seem to run out on a regular basis, and choice of beer isn't great. Low prices. Large pub with good outside sitting area.

site_logo

S Matthews . 2024-12-23

MORE AT Google

Superb value for money Turkey Dinner for £11.99. Loads of roast turkey and canbury sauce. The only negative was that the mash potato tasted like it was mashed in 1979!!

site_logo

Paul Broomhead . 2024-12-18

MORE AT Google

Great place nice food and cheap as chips and good staff

site_logo

Jason watson . 2024-12-16

MORE AT Google

Great staff manager and atmosphere. Probably the best spoons in the country

site_logo

david hulston . 2024-12-03

MORE AT Google

Great place for affordable drinks.

site_logo

Chris Owen . 2024-11-30

MORE AT Google

Big spoons at Parswood. Nice atmosphere Friendly bar staff. Food was spoons food to be expected. Cheap for a beer or two.

site_logo

Lisa Quinn . 2024-11-22

MORE AT Google

Good food, good service. Understaffed, but they managed to satisfy our hunger. Will call again, for sure. Splendid building. Hats off to the front line staff.

site_logo

Paul Gorvette . 2024-11-22

MORE AT Google

Cheap , very cold today in there,,, not very christmasy need bit more Bar prices kept changing on each round WHY ???????

site_logo

Karen T . 2024-11-19

MORE AT Google

Food not great, probably the worst spoons tbh for food but good service and drinks nontheless

site_logo

Hayley Robinson . 2024-11-16

MORE AT Google

It was a busy Sunday and the pub was full and the regulars were brilliant and so friendly unfortunately the same can't be said for some of the staff who seemed to cave under the busy period and decided to take their frustration out on paying customers. Slamming down drinks and stamping feet with rudeness made us feel unwelcome so we left to find another pub.

site_logo

Lee J . 2024-11-12

MORE AT Google

After tonight diserves a 2**, The acting manager called an 11:15pm fire Alarm Test. " this was to empty the establishment instead" Fire Alarm checks are apprently done once a week... Not 6 Months. The manager needs more training

site_logo

Jonathan Brown . 2024-11-08

MORE AT Google

They have a super range of beer different lagers and traditional beers. They also have a good selection of gins and rum. Being a witherspoons pub the prices are very reasonable There is a good set selections of meals and sandwiches along with the daily deals again with very reasonable prices There is also a good seating area outside both terraced and under cover

site_logo

Jonathan Smith . 2024-11-01

MORE AT Google

Such a great place I love it. If I was a pissing kid. What’s with the baby portions.

site_logo

Jack Heathcote . 2024-10-27

MORE AT Google

Absolutely manky the place looks like it's not been cleaned in months food all over floor and tables staff rude and miserable not the place to go at all !!

site_logo

Lisa Clowes . 2024-10-20

MORE AT Google

It's nice having brunch with my brothers there

site_logo

Paul Hutchinson . 2024-10-20

MORE AT Google

Good beer good food good atmosphere

site_logo

terence Harney . 2024-10-07

MORE AT Google

The young lady was absolutely brilliant as we went in there she was sweeping cleaning and so nice and helpful yet the lady with the black flowery blouse wasn’t so nice like when was asked for anything bit of eye roll 🙄 going on also the food wasn’t good at all lucky if you got 5 chips on your meal asked for medium rare steaks 3 of us only one was the medium rare the rest well done rotten wrapped in a tissue and kept for the dog the nachos were stale 🤢 would I recommend here not if your with a big party of people like 7 of us no definitely not maybe two at ago and also bar was sooo understaffed poor two girls trying there hardest

site_logo

Angela Mcdonagh . 2024-10-05

MORE AT Google

Lovely place with nice atmosphere. Some lovely seating areas. Food is fantastic and super cheap. We always go here before we fly

site_logo

Jonathon Jordan . 2024-09-22

MORE AT Google

Terrible service. Waited over half an hour for a breakfast, eggs benedict, Had 2 coffees before I could have the food. The eggs were over cooked

site_logo

armando ventura . 2024-09-21

MORE AT Google

ok, steak is tough. Not as expected. Food is cheap, bar is nice

site_logo

dan maggie . 2024-09-20

MORE AT Google

Drinks package amazing for costs and content. Wetherspoons so obviously cannot be beat

site_logo

Norma Currie . 2024-09-20

MORE AT Google

Great night,fantastic selection of drinks, great service from the bar staff, food very good, but best of all the prices fantastic,if you've not tried it you don't know what your missing.

site_logo

dogman5840 . 2024-09-17

MORE AT Google

It's a lovely sunny day so might take a little longer to get served, the staff are on the case though.

site_logo

Paul Gleeson . 2024-09-17

MORE AT Google

Great Wetherspoons pub. Friendly staff and customers. Excellent beers and great value. Always a must visit when in the area. Top notch!

site_logo

Jeff I . 2024-09-13

MORE AT Google

Good for cheap drinks, but not allowing dogs yet huge smoking area down points for that!

site_logo

jon . 2024-09-08

MORE AT Google

Sadly, I just had the worst ever Spoons breakfast at the Gateway. Compared to other Spoons I have eaten at, this place was definitely below the standard I've come to expect from them. The food was luke warm and the eggs had obviously been sat under a heat lamp for a while. We were staying at the Travelodge nearby. I know the area well and regret not walking into Didsbury village where there are lots of nice cafes for breakfast.

site_logo

Delphine Lenagan . 2024-09-07

MORE AT Google

Can’t beat Wetherspoons for value. That’s why they are anyways packed out.

site_logo

Angie G . 2024-08-20

MORE AT Google

Always very busy, always pleasant staff and great service. Love the flavoured vodkas and gins. The BBQ chicken PIZZA is delicious

site_logo

Maxine Ann Bailey . 2024-08-18

MORE AT Google

Wetherspoons is not everyone's cup of tea but for a cheap pint and food with speedy service, you can't knock it.

site_logo

Vance Walton . 2024-08-18

MORE AT Google

Estábamos alojados localmente antes de un vuelo temprano por la mañana desde el aeropuerto de Manchester. Sentado fuera durante un tiempo, pero se encuentra en el cruce de las carreteras principales, así que bastante ruidoso. Tuve una buena comida de carne. Excelente servicio y excelente relación calidad-precio.

site_logo

Kathryn D . 2024-08-14

MORE AT TripAdvisor

Yes it is known for value drinks and cheap meals but this is no excuse for dirty tables, glasses and plates left for a long time after customers have left. They need to improve customer service and clean tables faster to make us want to eat and drink here.

site_logo

Kevin Doyle . 2024-08-12

MORE AT Google

The normal experience. Ordered my usual chicken bites which are better than anywhere else. Staff friendly and it was quiet and tidy. ,

site_logo

Si Clayton . 2024-08-07

MORE AT Google

Went in at dinner for a birthday treat .....the food was dreadful ,I complained but the guy wasn't interested ....will not be returning so disappointed 😞 a waste of money and time 😩

site_logo

Jackie Fairclough . 2024-08-05

MORE AT Google

Beautiful weatherspoons clean will be back highly recommended

site_logo

B Flavell . 2024-08-04

MORE AT Google

We stopped to day for a meal and had our 12 week old puppy. We were sitting outside and after they brought our drinks advised us no dogs and asked us to leave. No offer to refund money for spent on drinks No signs say dogs not allowed. What is funny is when I was there a few weeks ago there were 6 dogs sitting outside none told to leave.

site_logo

Gillian O'Neill . 2024-07-27

MORE AT Google

Cheap and cheerful and table service on the app

site_logo

Matthew Kennedy . 2024-07-27

MORE AT Google

Excellent meal will be coming back

site_logo

Mark Wynne . 2024-07-26

MORE AT Google

La cerveza en este pub solía ser buena ahora no lo es. Ninguno del personal tiene ni idea y sigue preguntando a los clientes quién sigue. No es el trabajo de los clientes saber, es tu trabajo.

site_logo

Road263269 . 2024-07-25

MORE AT TripAdvisor

Food was absolutely sensational!

site_logo

Alyssa Brookes . 2024-07-24

MORE AT Google

Incluso por wetherspoons bajo estándares este lugar es horrible, un puñado de personas en cuando el personal del bar finalmente apareció pasó 2 - 3 minutos jugando con el hasta entonces comenzó a servir a alguien que acababa de aparecer, ignorando a los que esperaban, tal vez si fallas en la entrevista te ofrecen un trabajo aquí.

site_logo

Mike M . 2024-07-23

MORE AT TripAdvisor

Typical JD Wetherspoons. Good selection of real ales, world beers and lagers. Good pub grub, all at reasonable prices.

site_logo

Michael Harrison . 2024-07-22

MORE AT Google

Average wetherspoons, even though busy prompt food and drink to table service, and clean

site_logo

Gareth Thompson . 2024-07-20

MORE AT Google

Went for an "evening bite" early doors and ordered chicken with chips and a side salad . Service was prompt but wow they gave me half a dozen chips which weren't even well cooked. I ordered a side salad for £2.99 and got half a tomato 2 slices of cucumber and a dozen lettuce leaves... OUTRAGEOUS I know prices have gone up but six chips isn't even half a potato 😒 😐 😑 😕 😩

site_logo

JOHN MARTELL . 2024-07-15

MORE AT Google

Popped in for breakfast on a Sunday morning. Wasn't too busy. Food was OK but it's never hot enough probably because they serve it on cold plates. Despite that food was cooked well and we enjoyed it. Love the hot drink refill. A nice visit.

site_logo

Paula Baker . 2024-07-14

MORE AT Google

Good food, great beers, excellent prices!

site_logo

Fotis Chaidas . 2024-07-12

MORE AT Google

Have been here several times now, food is usually decent but the waiting times can be a bit 'hit & miss'. Last time we visited it took nearly an hour for the breakfast food to arrive and when it did most of the food was lukewarm. Probably won't go back for breakfast or lunch, but would maybe visit again for an evening meal if we were passing and not in any sort of rush ;)

site_logo

GoldenBuddha 777 (GoldenBuddha777) . 2024-07-06

MORE AT Google

Busy pub got served very quickly nice atmosphere and all toilets on ground level lol

site_logo

david dean . 2024-07-04

MORE AT Google

I tried this place for first time, and I did expect the breakfast service to be fast as in other chain restaurants. I order a Full English Breakfast with some adds on. I HAVE TO WAIT 35 MIN for breakfast, was the longest waiting time for this kind of service. On top of that wasn't complete and the cutlery came greasy. The mug for coffee was dirty. There are small details where staff should look and provide a decent service. Very disappointed. There are some good points, parking spots for customers.

site_logo

Constantin A. Chiriac . 2024-07-01

MORE AT Google

Excellent breakfast. Coffee refills. Great place. Good value. Hillary recommended .

site_logo

Paul Ruthven . 2024-06-22

MORE AT Google

Very nice straightforward pub food in a good, sometimes busy pub, and very reasonably priced. We used the wetherspoons app to order, it works a treat

site_logo

Nick H . 2024-06-20

MORE AT Google

Overzealous manager , which seems to be the theme at weatherspoons. Is this a lack of in house training? I felt discriminated by the female manager as soon as I challenged her , I purchased an alcoholic beverage for my 17yo son to accompany his meal, as I understand the government guidelines suggests there is nothing untoward. As soon as I had read your policy your manager begrudgingly gave me access to I decided to drink the drink myself and had no bad feelings towards the young lady. But... narrsasitic comes to mind from her reaction after been challenged, clearly feels she was better than me and my family, I felt so upset the way she b-lined to me when I returned to the bar for another drink, shouting at me that she wasn't serving a member of my party, my reaction "please don't tell me, tell the person himself, who is an adult. I genuinely feel this young lady would benefit from some extra training, or maybe even some training , maybe she has had a lot of responsibility put upon her and is unable to deal with minor situations in the correct manner. As always the food was top drawer, the waiter very plesent , please help this young manager to correctly fill her position. Thanks

site_logo

Lee Corrigan . 2024-06-17

MORE AT Google

I went there recently for my girlfriends birthday had a great time its I nice place for a peaceful drink

site_logo

SID Moglocklin . 2024-06-13

MORE AT Google

Good price fast service all good

site_logo

derek williams . 2024-06-12

MORE AT Google

Great place to visit cheap and cheerful 😁👍👍👍

site_logo

Michael winstanley . 2024-06-08

MORE AT Google

A classic 'Spoons, you get exactly what you expect. Drinks are cheap, seating both inside and outside, food is standard and easy to order from the app straight to your table.

site_logo

Mark Jackson . 2024-05-19

MORE AT Google

This place has sunk down to a new level. The food was served cold on 3 out of four meals, there was a mix up with 3 meals including items missing, when we enquired they never once apologised and just slung the items down on the table. Mr Wetherspoon has cut the food menu and the tiny burgers are a joke, the prices rocketed and the quality is worse than Iceland. The waiters were running around like the three stooges yet it wasn't even busy. I won't be spending money in here again.

site_logo

Tony S . 2024-05-16

MORE AT Google

Does what it says on the tin. Chicken wings and chips decent Throw away IPA. Fast efficient service.

site_logo

Daniel Leaman . 2024-05-13

MORE AT Google

cheapest booze and the best service through the spoons app. Came back after 2 years still good, nothings changed.

site_logo

Siddhartha Banerje . 2024-05-08

MORE AT Google

A good Weatherspoons pub, good value for money

site_logo

Christine Alase . 2024-05-08

MORE AT Google

Not good if you can't use the app to order your food and drinks. Waited at the bar for ages to be served.

site_logo

Bev Owen Evans . 2024-05-04

MORE AT Google

Were there with colleagues on a steak night, so ordered 8 all together. My steak was ok but some other dishes looked over cooked. Nice drinks came with the meals, great value. Bar very busy.

site_logo

Sarinya Parkhurst . 2024-05-04

MORE AT Google

Not happy with the pasta Alfredo More like a child's portion. Not worth what I paid for it. It's not expensive food, 😞 step up the portions.

site_logo

Colin Best . 2024-05-02

MORE AT Google

I order a non alcohol beer with reasonable price, nice place to eat in

site_logo

Karen W . 2024-05-02

MORE AT Google

Never going in again food cold over cooked compared to one of the staff went to speak to the chief that came on work at 4 oc came back to us and said some of the equipment was not working by this time it was 6oc so I said he should have checked it when he started work and I said the chief should make sure all food going out should be hot not cold Never going back

site_logo

Stephen Pattison . 2024-05-01

MORE AT Google

Excellent value for money. Welcoming atmosphere with friendly staff

site_logo

Jorge jordan . 2024-04-30

MORE AT Google

Asked for a steak a rare as possible don't understand why you can't have it blu. Apparently someone got I'll from having it blu. Given the fact you can have steak tta which is raw meat I don't see what the problem is. No dressing came out with salad had to ask for waitress rude plonked food on table and said there you go. Overcooked steak, bad customer service and why can't you do a checkback. Wasn't even busy

site_logo

Mark Elliott . 2024-04-29

MORE AT Google

Went mid afternoon weekday and although it was somewhat busy the service was very fast. Food order via the app of children's pizza and main katsu curry arrived in around 10-15 minutes. Food was hot, well proportioned and as described. The waitress was attentive and friendly. Atmosphere was nice. Would Return. Only improvement would be more curry sauce on the main meal.

site_logo

Lauren Gallagher . 2024-04-23

MORE AT Google

Great place. Great food, parking tight. Very busy patience required to enter and leave the car park

site_logo

alan keates . 2024-04-13

MORE AT Google

You know what you're going to get with wetherspoons

site_logo

Hannah deborah . 2024-04-11

MORE AT Google

Busy and nice atmosphere but food is sub par although quite cheap. Drinks also very cheap. So overall price is good but I would not have high expectations for the food here.

site_logo

Z Z . 2024-04-07

MORE AT Google

Breakfast never fails to hit the spot Staff excellent service

site_logo

GRAHAM HAMAND . 2024-04-04

MORE AT Google

Nice pub to chill and enjoy conversation. I had sn oat milk latte.

site_logo

Melisa Mauriño . 2024-04-03

MORE AT Google

Great pub especially with a crowd

site_logo

Peter Horan . 2024-04-03

MORE AT Google

The food is always fantastic here, budget friendly tables are always clean and staff are friendly . Would recommend.

site_logo

Julie Gallagher . 2024-03-13

MORE AT Google

Always been a great pub. The good food only improves it.

site_logo

lee4171 . 2024-03-12

MORE AT Google

It’s a spoons, small car park, no need to add you car reg Cheap beer, good food You can order on the app Toilets are downstairs, no need to walk miles!!

site_logo

Russell Haggata . 2024-03-09

MORE AT Google

Disgusting Wetherspoons, rude management, bully boy doormen. Smells of weed outside. Avoid !

site_logo

the robot . 2024-03-08

MORE AT Google

Pretty good, was really busy so had to wait for food and drinks. Staff working very hard.

site_logo

Mark Forrest . 2024-03-04

MORE AT Google

Great place for food and drink.

site_logo

Magdalena Polak . 2024-02-14

MORE AT Google

Once again we visited the Gateway Didsbury to find that no pizzas or garlic bread available this time the oven was broken could not do brunch. We only visit the Gateway at half term with our grandchildren and this always the case whether lunch or dinner. Why can not amend their menus when items seem to be permanently not available. We will be definitely not visiting here again.

site_logo

Barbara F . 2024-02-13

MORE AT TripAdvisor

Tables were dirty, whilst staff stood around. Food was tepid. Not the best weatherspoons I've been in.

site_logo

Gill Kaszuba . 2024-02-10

MORE AT Google

First time visitor. Great Weather's boozer 👍

site_logo

Chris Anderson . 2024-02-02

MORE AT Google

Great best, near Parrs Wood complex, always come over here for good quality , affordable desserts. Lovely staff.

site_logo

Bik Don . 2024-01-29

MORE AT Google

Went to the pub in rush hour. Had to wait some time to get the table cleaned up. Tried some sides with good beer. The food was good as well as beverages.

site_logo

JITHEESH JAYAN . 2024-01-22

MORE AT Google

Don't bother! I went in with friends tonight to do the crossword and was barred by bouncers for something that was said 18 months ago! Staff have no problem but one bouncer has a chip on his shoulder.Freedom of speech does not exist in this pub because if you give your opinion you will be barred. (Once because we asked them not to lock the fire doors 2 months after manchester arena bombing) Pathetic as we drink in wetherspoons every week with no issues except for this pub.

site_logo

Jenny T . 2024-01-20

MORE AT TripAdvisor

It's a Wetherspoons, so you know what you are getting. Solid pub, nice and busy and really cheap beer.

site_logo

Chris Martin . 2024-01-17

MORE AT Google

Similary restaurants in North West

restaurant_img
3.0

2241 Opinions

location-icon144 Deansgate
British
outdoor_seating_84117takeaway_84117delivery_84117

I rarely write reviews, but I felt compelled to share my experience at The Lost Dene because I genuinely believe it has the potential to be a great establishment with just a little more focus on customer care. While it's in a fantastic location and could be a welcoming spot, my visit was unfortunately let down by poor service, which had a noticeable impact on the overall atmosphere. The issue arose when I ordered a burger meal through your app. The signage around the pub, as well as the app itself, clearly states that a drink is included with all burger meals. However, when placing my order through the app, there was no option to select a drink. I assumed this might be prompted at the end of the transaction, as certain drinks may not be included in the offer, but I expected some sort of selection process. When I realised no drink had been added, I went to the bar to clarify the situation. I spoke to a young man with short black hair and explained that the app did not provide an option to select a drink, despite the offer being clearly advertised. I asked if he could provide a Coke, as part of the meal deal. Unfortunately, he refused, stating that I should have added the drink separately on the app. This was not made clear anywhere, and given that there are usually limitations on which drinks are included in meal deals, I had expected some guidance during the ordering process. What made the situation worse was his attitude. Instead of trying to understand the confusion or offer any assistance, he dismissed my concern outright, saying, “It’s not my problem.” When I asked if he was the manager, he admitted he wasn’t but said, “You can try with the manager, but he’ll probably say no.” Thankfully, when I spoke to the manager, he resolved the issue immediately with no hesitation, which I greatly appreciate. However, the lack of customer service, empathy, and professionalism from the first staff member was incredibly disappointing. A simple misunderstanding could have been handled in a much more professional and helpful way, but instead, the interaction put a real damper on my visit. Additionally, I couldn’t help but notice another member of staff, a gentleman wearing a red checkered shirt, who appeared visibly unhappy and disengaged. He seemed frustrated and unapproachable, which made for quite an uncomfortable atmosphere. I completely understand that everyone has bad days, but in a hospitality setting, customer service is key. If there are any underlying issues affecting staff morale, it may be worth checking in with him. However, if this is simply his approach to customer service, it might be worth considering whether this role is the right fit. I wanted to bring this to your attention in the hope that staff can be trained to handle customer interactions with more understanding and professionalism. The Lost Dene has a lot of potential, but poor service like this can really discourage people from returning. I appreciate your time in reading this and hope my feedback is helpful.

restaurant_img
3.2

182 Opinions

location-iconOxford Street
British
outdoor_seating_83952takeaway_83952delivery_83952

Rooms are shabby ,in need of decorating, the bathrooms are very poor with cracked and dirty tile grout. The bed linen is and quilts are worn and thin. Very disappointed.

restaurant_img
3.3

156 Opinions

location-iconPortland Street
British
outdoor_seating_84838takeaway_84838delivery_84838

What a hidden gem in the city centre of Manchester. All you can eat Lunch for £8.50 between 12noon till 2pm. Including a drink £10.50 (beer or soft drink your choice). Their menu change every day and today we had chilli con carne, roast chicken, fish goujons with a lot of sides your choice, salad and cakes for desert. I will be back as this was just a bargain. The place has been running for years and I wish I knew about it earlier.

restaurant_img
3.3

848 Opinions

location-icon43 Liverpool Road
British
outdoor_seating_84920takeaway_84920delivery_84920

Top class landlord, top class prices

restaurant_img
2.7

427 Opinions

location-icon665-667 Wilmslow Road Didsbury,, Manchester M20 6RA England
British
outdoor_seating_241141takeaway_241141delivery_241141

Great pub in a handy location. We had a nice couple of hours here on a Friday night recently. The beers were decent and the pie I ordered was delicious.