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3.2

Based on 182 opinions finded in 5 websites

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Nº 2656 in 3448 in Manchester

Nº 225 of 248 British in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..lambcodladypiebeautifulsoupsteakcookedchickenpatepaymeat

comment_iconOpinions

Rooms are shabby ,in need of decorating, the bathrooms are very poor with cracked and dirty tile grout. The bed linen is and quilts are worn and thin. Very disappointed.

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Denise Martin . 2017-12-09

MORE AT Google

5* #1 in Leeds? Joking surely. I had bought in smooth Duck 's Liver you could eat anywhere; smoked haddock (the girl next to us at breakfast had a bigger piece) was overcooked and served on greasy stir fried onions, leeks and peppers when the menu said green vegetables; covered on bottle bought mustard sauce you get on hot dogs served with overdone roast new potatoes. Desert was vanilla brûlée sans sugar coating., the best thing was the ice cream served with it. The serving staff were lovely though.

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Mick Robinson . 2017-08-15

MORE AT Google

Marvellous surroundings and good food and service in this newly opened restaurant. Try the risotto. Only sorry no desserts available. Good choice of seating areas

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_mjanderson51 . 2016-07-31

MORE AT TripAdvisor

Comimos aquí en nuestra primera noche de nuestra estancia. Restaurante estaba cerrado ya que hay reformas en curso así que comimos en el bar. Había una recepción con bebidas de esa noche también en el bar antes de que fuimos a la sala de reuniones. La gente era muy ruidoso y odioso, sentado en la parte trasera de la silla, hablando fotos prácticamente junto a nuestra mesa. No es lo suficientemente bueno cuando se paga por la comida. El servicio no fue estupendo, ya que teníamos que pedir en el bar y nadie nos registramos en nosotros durante la comida. Comida y bebida a precios razonables.

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ForeverCountry . 2016-03-21

MORE AT TripAdvisor

I have eaten here on the many occasions I have stayed at the Palace hotel. In general I have found the food tasty and well presented, but I have always had to be very patient, waiting for its arrival, even when there were few customers.

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DCSouthport . 2016-03-05

MORE AT TripAdvisor

Just average and expensive for what it is. There are lots of better places locally which I would prefer to eat in

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Diane C . 2016-01-03

MORE AT TripAdvisor

Lovely setting with lots of original features of the building but the menu was pretty limited and fairly pricey. Service and ambience was very nice though.

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SiHouse . 2015-12-18

MORE AT TripAdvisor

lovely christmas decorations and menu however not very generous portions but acceptable for the price. Excellent service and lovely staff

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joyful . 2015-12-12

MORE AT OpenTable

We had a pre theatre booking. There were no staff to greet us at the restaurant and we had to find someone ourselves in order to be seated. This happened again twice ie when we were ready to order and when we wanted the bill. We were the only people in the restaurant so there was no ambiance. There was a private function directly beside the OPEN restaurant which got noisier and noisier.There was also Christmas music playing loudly. We were unable to here each other speak. Overall VERY disappointing!!

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113learylegs . 2015-11-21

MORE AT OpenTable

Después de una noche en el club de comedia nos cayó en para un aperitivo o un cóctel mientras esté de cuidar que esperamos para el tren. La comida era buena, pizza deliciosa vegetariano y el queso. Un buen producto, bien preparada y presentada. Pedimos un mojito estándar y uno Negroni. De los 2 el mojito era el mejor. El problema fue con el Negroni, se servía con un trocito de Orange, no un afeitado de la cáscara que se requiere. Esto me dejó la bebida sin su bocado seco, a ser reemplazado con un sabor persistente de naranja.

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The3rdEarl . 2015-11-18

MORE AT TripAdvisor

£4.80 for a pint of Stella, the surroundings were quite grand. The staff were friendly and hey gave a bowl of pretzels away too!

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pmcneice . 2015-11-04

MORE AT TripAdvisor

Only called for drinks, just to see the architecture is something in itself - a huge marble piece of engineering work which was obviously built during Manchester's Victorian golden industrial era. Be prepared for the drinks bill......very expensive !

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Mister J . 2015-11-01

MORE AT TripAdvisor

Aunque la comida no estaba mal, la cena me decepcionó un poco.

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q-sto . 2015-08-22

MORE AT TripAdvisor

We chose to eat at the Tempus because of its location close to the theatre. We enjoyed a drink on arrival and were pleased with the table service. The menu was varied and interesting. Service in the restaurant was good. Our menu request was met without any problem including a change to one of the dishes. Presentation was excellent and the food was beautiful. All round a good experience.

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LB1508 . 2015-08-15

MORE AT OpenTable

It seemed to be a really nice restaurant but in reality it was just ok. The food was edible, the place quiet at times but seemed busier before and after theatre timings as it was next to the theatre.

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JohnSunderlandUk . 2015-06-28

MORE AT TripAdvisor

The first night I ate here there was a mix up with my food, and I had to wait for it to be cooked again. I had initially waited 30 minutes and then had to wait another 30 minutes for the food that I wanted. I found this to be a very long wait but the food was delicious and they did take it off the bill.However the next night I ate here food came out within 10 minutes and was of an equal standard.I would say that service was a bit pot luck but the food was great and more than made up for it!

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buffydragongirl . 2015-06-18

MORE AT TripAdvisor

Can't fault hotel staff, who accommodated us as best they could. Would not use this online function as the booking was not in the system. Had rung to confirm as its in my nature but hotel busy - too long waiting and then disconnected. In sum, poor end user experience.

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DDKK . 2015-05-30

MORE AT OpenTable

Food is beautiful and of a very high quality. Everything is cooked to order so you have to be prepared to wait a little while for your food to arrive. It is well worth the wait though.

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Annie M . 2015-05-19

MORE AT TripAdvisor

The Tempus restaurant is the place where you will find excellent staff , they are very warm and welcoming. During my stay at Palace Hotel Manchester, i got a chance to dine at Tempus evreyday. It was great.

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Sethi333 . 2015-05-17

MORE AT TripAdvisor

Arrived to be told we had to sit in the bar area as the restaurant wasn't open. They claimed to know nothing about the three course offer, or any offer for that matter. Service was poor, food was average. Very disappointed!!

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OpenTable Diner . 2015-05-11

MORE AT OpenTable

Great food, specials are delicious! Eaten here twice recently and had 3 courses both times. Just can't resist the tempting menu.Staff are friendly and attentive,checking regularly if I'm ok and need a new drink or anything. Food service is perfect.Restaurant is decorated nicely, with modern features in a grand building. Tables are nicely spaced so you do not feel your sitting with the people next to you. Definitely go again.

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Chloe G . 2015-04-27

MORE AT TripAdvisor

£7 for one glass on Orange and Soda Water !!! Most expensive drink ever !!! extortionate. We wont be eating there again and wont be recommending it either. Food looked appealing and was really tasty but we had to eat with our coats on as the room was so cold, (I appreciate its a grand building with high ceilings) . <br />A pre/post theatre menu which most restaurants around that area have would of been nice.

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Anne1 . 2015-04-27

MORE AT OpenTable

It never ceases to amaze me just how quiet Tempus always seems to be despite its close proximity to the palace theatre. Nevertheless the prices are reasonable for Manchester city centre and the quality of food, drinks and services has never disappointed. The ambience is grand yet modern but quiet. If you can manage a short walk there are far better places to eat (the Midland hotel is our preferred place) but if not don't hesitate to pop in here pre or post a palace theatre visit for drinks or food, just don't expect a raving atmosphere!

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Victoria P . 2015-04-11

MORE AT TripAdvisor

We had stayed in the Palace Hotel previously but missed this gem. This time the hotel was full for some kind of conference. We booked the restaurant for its convenience to the theatre where we were taking our children that evening. <br />The ambience was calming and peaceful whilst not being too deathly. The staff were friendly and attentive and we were all made to feel welcome. The children were, unusually, on their best behaviour and a credit to themselves. But I think that the luxury of the occasion was not lost on them. We all enjoyred our food which was of exceptional quality. The sizes of the portions were deceiving and gave no hint of how filling they would turn out to be. I had the Posh hotpot. Delicious. Similar comments were made by the others, who all had chicken. <br />So, a very big &quot;Yes&quot; to this Restaurant from us. So much so that my partner and I are going back on Thursday when we are staying in the hotel without the children ;-).

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Brenty55 . 2015-04-10

MORE AT OpenTable

called in here for a quiet drink with the Mrs, £17 for a lager and double vodka &amp; limeWouldnt have minded as much but considering the size of the place there was no seats available in the bar area whilst in the huge restuarant bit, there was hundreds free.

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Barnsley2411 . 2015-03-30

MORE AT TripAdvisor

I had read a couple of reviews before I booked saying that the food was excellent but the service was slow so as we had to be at the theatre for 7-30 I booked for 5-30 therefore allowing plenty of time. The previous reviews were only half correct, yes the food was excellent but the service far from being slow was quite prompt and the servers were very attentive. I had wanted this to be a treat for my daughter and daughter in law and was not disappointed so a big thank you to all the people at Tempus who indeed did make it special and should I find myself in Manchester again will be very happy to come back.

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OpenTable Diner . 2015-03-27

MORE AT OpenTable

Called in for drinks after shopping in Manchester, there were staff around but we didnt know if they came to us or we went to the bar, after about 5 mins we went to the bar but then the staff seemed to realise we were there, it was quiet so no excuse. Even when our drinks were finished we had to go to the bar again. £17 for large wine, pint larger and a hot chocolate. Did like the room, high ceiling and comfy, just what we needed. Scored averge as we liked room.

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TheEvertonians . 2015-03-21

MORE AT TripAdvisor

The food was delicious and the staff couldn&#039;t have been more pleasant and helpful. It is a beautiful setting.<br />If I have one comment it is that the service is a little slow and unfortunatley we had a train to catch.

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Tennisfan . 2015-03-18

MORE AT OpenTable

Bit of an unusual setting with a mix and match of architecture and furnishings. Not obvious as to whether you should sit and wait to be served or if you should go to the bar. There always seem to be at least five staff but not sure what they are all doing.We were choosing a cocktail when the guy crushing the ice (I suspect he was a manager as he was wearing a jacket) ran his wet fingers through his longish hair as they were wet then carried on again. Maybe a refresher on hygiene wouldn't go amiss?Quiet place to sit and chill with a volume level that allows conversation

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Spirit67 . 2015-03-17

MORE AT TripAdvisor

Typical hotel food - nice enough, but not quite up to the standard of the menu descriptions! Lobster linguine didn't seem to contain much lobster. But the staff were happy to provide us with a green salad even though it wasn't on the menu.

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GMO1 . 2015-03-14

MORE AT TripAdvisor

Really enjoyable and freshly cooked.Orange juice was very good and coffee excellent.Very good choice and range

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Simon W . 2015-02-28

MORE AT TripAdvisor

I had booked this restaurant through open table as it said it did a pre theatre dinner, got there on saturday evening to be told no there is no pre theatre menu!!! FALSE ADVERTISING! thats why i booked it..Got sat down waited over 15 mins to get a drinks order when there was only 5 tables in the restaurant!! ordered our drinks then took over 10mins to get them?ordered our food which came quickly enough but menu is limited and overpriced service was ok nothing to write home about for such a grand place very disappointing.

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Vicki S . 2015-02-23

MORE AT TripAdvisor

Loved the steak pie and caviar. Decent vegetarian option. Drinks were a little expensive but ambience of the restaurant made it bearable

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ruben525 . 2015-02-22

MORE AT TripAdvisor

Visited this restaurant before going to the theatre next door. (As a couple) Had a couple of hours so could relax in the lovely setting. The service was excellent and the food good but a little overpriced and not enough choice. I also think they should do theatre menu at a set price. We finished our meal in plenty of time for the theatre but unfortunately had to wait for the bill after asking 3 times. Finally we went to the till point to pay and we were now rushing which spoilt the experience a little. The staff were very apologectic but wasn&#039;t really sure what happened. Overall it was excellent and I would recommend it as a treat before visiting the theatre.

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OpenTable Diner . 2015-02-19

MORE AT OpenTable

We booked this as a quick 2 course deal prior to going to a gig. We'd mused eating at James Martin but it was too far. What a bad choice from us. Firstly we were told the deal that is currently live on Pride of Manchester was not valid and had not been since summer. Then we were told we could have 3 course for £25. When said we'd have the 3 for £25 we were told that wasn't an option?! Whilst we we were querying this the drinks didn't come despite the bar being empty and bar staff just stood there. Finally the very lovely waitress (the only positive to this visit) came to say they would honour the deal. By this time it was 45 mins in to our visit. Easily the time we could have walked to and from James Martins. The food was ok. This is me being kind. It was Luke warm. The linguine was penne and the lobster in it was 3 pieces of God only knows what part. I will never ever ever eat there again. It was just an awful experience. No wonder it was empty. As a ps the only other guest was complaining loudly about the food too. Chips were cooked on the outside but not on the inside. What a shame as its a beautiful building inside.

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lilsuz . 2015-02-17

MORE AT TripAdvisor

We booked this as there is a 2/3 course meal deal live on Pride of Manchester. The link leads you through to open table to book and is still live now. The restaurant said that hadn&#039;t been valid since summer 2014! Then they asked us if we&#039;d like 3 courses for £25. We said yes only to be told by the next waitress that was not an option either! We were in a rush and by the time this was sorted we had been sat there for 30 mins without even a drink despite having ordered one. And despite the bar staff stood around not going anything. The ambiance was poor as there was barely anyone in. Now I know why! <br />The restaurant agreed to honour the deal but the food was poor there was only one other diner and she complained loudly about the poor food. I&#039;d say do not bother eating here. It&#039; a joke. There are tons of great restaurants with better food and ambiance. <br />The only plus was our waitress was very pleasant.

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SuzyOh . 2015-02-16

MORE AT OpenTable

Me and my boyfriend went for a meal here on valentines, it was £45 each for a champagne cocktail, a bottle of wine and a four course set menu. Gorgeous restaurant with high ceilings and a nice bar area, there was a male singer on as well which was nice. Food was great, one of our courses was beef with potatoes and vegetables which was especially nice and the portion sizes were just right. Would highly recommend!

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Charlotte22 . 2015-02-14

MORE AT OpenTable

I liked the Atmosphere and the live songs. But service and food is terrible.

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justin . 2015-02-14

MORE AT OpenTable

Took my wife here on valentines day. Although the set menu had a choice of starters, mains and deserts we where never asked our choice. The waiting staff just brought the food our on mass. The overall feel of the place was a school dinner time. You get what you&#039;re given. The bottle of wine which was included in the fixed menu did not arrive until our deserts had been served.<br /><br />I may well try this place again when it is not a fixed menu.

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Dave . 2015-02-14

MORE AT OpenTable

I went to Tempus Restaurant for Valentine&#039;s day where they offer a dinner for 2 for £90. The food served this day was plain and boring. Salad &amp; cold chicken; fish verrine; steak and potatoes... nothing surprising, nothing exciting. The waitress was too jaded (and admittedly too busy) to be a bit considerate. However, the nice surprise of this night was the live jazz/soul music. The two singers were talented and succeeded to create a romantic atmosphere. Kudos to them.

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OpenTable Diner . 2015-02-14

MORE AT OpenTable

Poor food for the price. Terrible service when pre-booking. Good service on the night but a lot of the staff didn&#039;t seem to know what was going on. We had to wait for our drink on arrival (it arrived AFTER we had finished our starters) then had to wait again for our bottle of wine. We wasn&#039;t asked what wine we preferred with the drinks waitor just bringing over a bottle of white - to which we had to return for a rosé. <br />The booking of this place is also terrible. We had to make several phone calls and was diverted all over the place. To top it off the staff tried to charge our credit cards twice. <br />Will definitely never go back and will definitely be writing a letter of complaint. <br />Nice setting on the night but would not recommend whatsoever for Valentines.

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JadeAndAndrew . 2015-02-14

MORE AT OpenTable

The service was good, the food was good and I enjoyed thesurroundings. I was on my own on business and was in hurry the staff were prompt.

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Mariana T . 2015-02-14

MORE AT TripAdvisor

Great choice and very prompt when we were in a rush!! We had attentive service throughout our stay. Thank you

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Julie H . 2015-02-07

MORE AT TripAdvisor

After reading some of the previous reviews was a little apprehensive, however found the food excellent quality reasonably priced, received excellent friendly courteous prompt service, the only complaint would be the overpriced drinks £19.00 for two glasses of wine,would definitely return but maybe stick to soft drinks next time!

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gillian w . 2015-02-07

MORE AT TripAdvisor

Very impressed with the total experience!! From the moment we arrived til we left we were impressed. The food was delicious and not too expensive. The ambiance was excellent too.

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Kadams . 2015-02-07

MORE AT OpenTable

After reading some of the reviews on here we had our reservations. We were staying at The Palace Hotel for my husbands 30th and going to see the Lion King after.Sat down at 5.15pm, drinks, three courses, out for 7pm. Food was excellent, price was no different to what we pay in any other restaurant for food. Menu is priced rather well for the quality of food presented. Don't know about anyone being cold, we were fine! Waiters were spot on couldn't fault service.Overall we had an excellent evening and will definately be back.

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SophSophSoph . 2015-02-05

MORE AT TripAdvisor

Went here for a pre theatre meal. The venue itself is terrific and the waitresses were extremely attentive. The food, for the price, is rather minimalistic and unfortunately I had to send my rack of lamb back as it was undercooked and predominantly fat. I do feel that Tempus is a superb place to dine but if they want to charge those prices they have to back it up with quality.

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Hungryboy . 2015-02-05

MORE AT OpenTable

Do not book a pre theatre meal here. Service was slow and the food when it came was cold. When we asked for it to be reheated we got new meals but this time so under cooked the meat was raw and again cold. Waitress and restaurant managers then conspicuous by their absence. We ran out of time to then eat dessert. Not a good start to the evening.

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Davidoff . 2015-02-05

MORE AT OpenTable

This was a table for my partner and I to take my Mum and step Father out for a long overdue meal to thank them for everything they do for us. They had tickets to see the Lion King. They were impressed with the food and the service, as were we. It was a lovely evening overall. I would definitely come back :-)

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LionKingTableForFour . 2015-01-31

MORE AT OpenTable

I can only agree with the comments below about the temperature, when you feel that you need to put on your coat to eat dinner there is something drasticly wrong!! Our service was friendly but poor there were plenty of staff working but they seemed obliviouse to removing dirty dishes. The food was average and over priced. I know this seems petty but the candel holder was very dirty as was the salt and pepper! what a shame as the setting was impressive!!

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AYC H . 2015-01-25

MORE AT TripAdvisor

Awful service - booked for 17:00 - arrived 20 mins early - told to wait in bar, yet other people were let in. I asked why and was told they had 'sneaked' in - amazingly they had 'sneaked' in and obtained menus from the staff who had told me I couldn't enter.Sat down at 3 minutes past 5, and ordered at 10 past 5. we left at 5 to seven as we were late for the theatre - couldn't wait for desert or coffees (coffee had been on order 20 mins but never arrived).service diabolical - attitude unhelpful and unfriendly.Oh, and they advertise a theatre menu which int there when you arrive.

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512b . 2015-01-24

MORE AT TripAdvisor

Impressive setting but chilly temperature. Our waitress was lovely but food overpriced and not very exciting. I had the lobster linguine which was ok-ish but it was a bit like ' hunt the lobster '-all linguine and not much else! I have had much better tasting seafood linguine at my local Italian at half the price. It was convenient for the Palace theatre but there are better restaurants nearby for pre theatre dining.

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473Kath . 2015-01-24

MORE AT TripAdvisor

Booked here as it was convenient for the Palace Theatre. The staff were lovely but the food was nothing out of the ordinary and rather overpriced. Would not rush back.

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KatieC17 . 2015-01-23

MORE AT OpenTable

Nothing to fault about the food and service - very good. Staff were attentive and helpful, food came promptly, although they weren't busy. Just a very cold restaurant.

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Sally E . 2015-01-22

MORE AT TripAdvisor

I booked this meal and theatre trip for part of my wifes christmas present ,after contacting the restaurant at lunch time to confirm my doubts that they had pre theatre specials on i was assured they had .We arrived at 17.30 for a meal only to be told that pre theatre specials had stop about a year ago ( and that we had to choose from the la a carte menu very inflated prices) most disapointing also found out we had to eat with coats on as there was no heating not to romantic my wifes steak arrived cold and for £ 22 may be the steak knife comes at an extra cost the staff were to busy to attend to us rushing around proberbly tring to keep warm. I contacted the duty manager the next day to complain only to be told someone would contact me not happened yet proberbly still running around getting warm so this may spur them on

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dandg1 . 2015-01-21

MORE AT OpenTable

The quality and range of food was excllent and the very pleasant service provided by the waitresses / waiters was exceptional.

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Summertime . 2015-01-20

MORE AT OpenTable

I didn't eat here for dinner, however I called to book a table, and the person on the phone was extremely unhelpful. Breakfast here is also a let down. (see review on Palace Hotel site)

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David B . 2015-01-08

MORE AT TripAdvisor

The breakfast buffet was very good, and the food was fresh. I was staying for a week at the Manchester Palace hotel, and the food was consistently good the whole time.

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travelguy537 . 2015-01-05

MORE AT TripAdvisor

Had a lovely meal before visiting the theatre. Only negative comment was that the restaurant heating system wasn&#039;t very good and we had to sit in the cold. Almost had to put my coat on at one stage as it was so chilly - however, this wouldn&#039;t put me off visiting the restaurant again.

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Tayla . 2015-01-03

MORE AT OpenTable

We booked a table at this restaurant two months early for a special occasion before going on to a concert in Manchester. Less than a week before the evening, the hotel restaurant rang to say they'd cancelled our booking in favour of a group booking of 300. On questioning the lady if she thought that was fair she was stumped for an answer. Telling us the booking was cancelled, she was extremely matter of fact. On being questioned if she thought it fair,maybe changed and said she would need her superior to contact me. The same lady rang back to say they couldn't do anything and when I said that wasn't acceotable she asked what I wanted! I said the table we had booked two months ago. They had effectively contracted with us by booking the table. A day after, I was contacted saying they had found a table miraculously and would give us a bottle of champagne. Very nice of them but by this point, the whole affair had been tainted. I understand a booking of 300 is more profitable than a booking for two but to just cancel our booking in such an offhand manner and only 'find' a table when I said their treatment was poor leaves a sour taste. This should have been a special occasion and I have no doubt the restaurant would have been nice and the food lovely but the haughty manner in which we were 'cancelled' spoiled the whole episode.

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TheViking66 . 2014-12-20

MORE AT TripAdvisor

Beautiful building, food really nice. staff friendly the only problem we had was it was to dark and we couldn&#039;t read the wine off the menu or the food. we had to use are mobile phone torches so we could see what was on the menu. we choose the the restaurant pre theatre dinner and had to miss the first ten minutes of the show. next time I will book a good 2 hours before.

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shrekdinner2014 . 2014-12-16

MORE AT OpenTable

We were visiting Manchester and made the unfortunate mistake of trying to dine the night Christmas parties were also at the hotel. The noise level in the bar area was deafening. Things started out ok in the restaurant. We were seated, it was less noisy, our drink and food orders were taken, but that was the last we saw of anyone. After 30 minutes of waiting we left. The reason for the 2 rating for the food and value is that the site requires a rating. As we had neither food nor drinks, I really cannot give a rating. N/A would be more appropriate.

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HolidayVisitor . 2014-12-12

MORE AT OpenTable

Booked the pre theatre offer via opentable making sure this was included in my comments.<br />After being seated told this offer was no longer offered, but opentable had failed to update. After a bit of a fuss was offered a 20% discount in compensation.<br />The food was excellent (parsnip soup with honey and cod loin)<br />Without the pre theatre offer, probably won&#039;t go again.. Shame the food was great and so convenient for the Palace theatre. Shrek was also brilliantly funny.

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JulieC . 2014-12-11

MORE AT OpenTable

Don't make a reservation at this restaurant they cancel 45 minutes before you are due to dine !!! They are totally unreliable and their customer relations is diabolical.. I am absolutely disgusted with the way I was treated .........We have never tried the Tempus Restaurant before (and never will now) so on the 22nd October 2014 I made a reservation for 1730 for the 5th December 2014 for three people. I received confirmation of the booking by e-mail way back in October. I wanted to make sure that I had a table for pre-theatre dining on the lead up to Christmas. 22nd October, plenty of time you would think for a December booking. Not the case.We were in a taxi on the way to the venue and I received a voicemail from the restaurant saying they were cancelling my table and to ring them back. I rang back immediately and they confirmed they were cancelling the table because the hotel was full!!! What has that got to do with accepting my booking way back in October? I told them it was unacceptable and how was I to find a table somewhere at such short notice to accommodate a show that starts at 1900. I asked them why they had not tried to contact me sooner to cancel my table to give me time to re-arrange something myself. Their excuse was that they had tried to ring me several times and wanted to speak to me. I had no missed calls from them and they did not leave a voicemail to ring them back which would have been the sensible thing to do. They had my e-mail address but did not e-mail me.So, they say they had tried to contact me on several dates to cancel, so why did they send me an e-mail on the day before my reservation to confirm the booking?????They offered to book me a table at a restaurant that advertises itself as a 'posh junk food restaurant'. I told them this was unacceptable. I had booked at a 4* hotel for a decent meal and was being re-directed to a 'junk food' restaurant. They then tried to book me in at another restaurant which was miles away from where I wanted to be. Not being impolite even though I was livid from the experience I tried to ring them back to tell them this was not acceptable but they didn't answer the phone !!!!Luckily I was able to book a table at very short notice at Mr. Coopers at the Midland Hotel. They came to the rescue and we had a delicious meal with perfect service !!! I should have booked there in the first place. So my advice is don't book a table at the Tempus Restaurant. I will never ever consider going there again after my experience.Lindsay B

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Lindsay B . 2014-12-06

MORE AT TripAdvisor

Went to Tempus for a pre-theatre dinner. The menu had changed since our visit last year so very different choices. A bit expensive for the food that was served. To give them their due all the dishes were presented very well but I think they are using fancy presentation to qualify the high prices. The food was okay but the service was a bit slow even although we had given them our started and maincourse choices ahead of time. The restaurant itself is lovely inside and the staff very nice but not one to visit if you are in a hurry.

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Ecarola . 2014-12-04

MORE AT TripAdvisor

I was staying in the Palace Hotel for a duration of 5 nights over two separate visits, so I ate in the restaurant alone on a few occasions.Firstly, the quality of the food was excellent, but be warned, expect ala-carte portions that will have to be supplemented with side dishes if you are feeling hungry!Unfortunately, this food seems to have a premium price tag to it, which I'm not sure is justified. I have seen this uplift in prices in other restaurants that are located inside a hotel. £22 for a sirloin steak in a place like Tempus seems an awful lot to me, and whilst it was lovely, it certainly wasn't the best I've ever had and probably doesn't represent good value for money. I had a similar experience with a £14 chicken Caesar salad from the bar menu. £14 for a simple meal without table service!The service was also patchy as well. The staff were very polite and professional, but I'd be left without drinks for durations, or nobody coming to take an order. I think the issue is that the restaurant is quite large to accommodate the hotel's breakfast and conference needs, but on a quiet night, only a handful of staff are service across customers that are spread right across the restaurant, so people get missed or forgotten about. You won't be disappointed with Tempus, but there are certainly restaurants that offer better service and value in the heart of Manchester.

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Joe H . 2014-12-01

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Food was ok but the portions were small an a little expensive. Staff are nice friendly and always willing to offer help.

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alan h . 2014-11-27

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All was fine, ambience, food and value. Perhaps you should re-introduce the &quot;Pre/Post Theatre Menus &quot; Only constructive criticism - some what cold within the Tempus Restaurant due to the main entrance doors being left open - not automatically closing plus I had a black coffee prior to our meal from the bar and was charged £4 - exorbitant !!

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Morse . 2014-11-15

MORE AT OpenTable

Il Tempus si trova all'intero del Palace Hotel, nella zona bar/ristorante appunto.I dolci sono molto buoni, il resto è discreto, il filetto invece non è buono.E' carino e comodo se si alloggia nell'hotel, il servizio buono, un po' lento e per cenarvi vi consiglio di coprirvi bene, perché ci sono molto spifferi e fa freddo. Inoltre dopo le 21 non è possibile ordinare più per la cena, ricordatevelo,La colazione invece è ottima e stra ricca. Inoltre se prenotata con la camera costa 5 sterline meno.

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Alelallux . 2014-11-11

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The food and service was really good, however, we sat just as you went in the restaurant and there was a draft from presumably the outside door. Next time we go we&#039;ll ask for a table nearer the back of the restaurant.

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Carol29 . 2014-10-28

MORE AT OpenTable

Food was good, service very good, decent size portions but all dishes were a little cool. Ambience spoilt by a large group function at the bar area, but would still recommend as a pre theatre meal, on this experience would not recommend if you are looking for an intimate meal.

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graynshaz . 2014-10-18

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We booked The Tempus Restaurant because of its proximity to the theatre. It did not disappoint , the service was good , the food was good i- it was a shame we did not have time to have a dessert and coffee. Would certainly go again

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Snoddy . 2014-10-16

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This review concerns the Bar.As cafe / bars go this venue be a little on the cold side - draughty even !There be three seating options - 'low down' 'high up' and 'normal'. The ' normal' seating and tables can be found along the two sides. We settled for the latter, albeit with a slight draught behind Moi. It was comfortable enough for dining.The Restaurant did not open until 16:00 - too late on this occasion.The menu for the bar be rather limited - no grill option. One settled for the Pizza - 12'' stonebaked meat feast. It was served on a wooden paddle ! Meat was included, but, not a feasts worth ! Condiments were not provided - one did not want such anyway.The draught beers be rather limited - just the 'usual' brews. Bottled beers are available - one enjoyed two pints of Clock Tower Blonde brewed by the Tatton Brewery for this venue at 4.0 %.The wine list be reasonable - one settled for a large glass of the cheaper Spanish Red - it was fine.The restaurant be situated in the middle of the large room on a platform, the bar seating encircles this.The conveniences be small but clean.Service was fine, but, the meal took a fair while to arrive despite it being quiet.Will bear this place in mind in future.

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RobertTaggart . 2014-10-11

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We used this restaurant prior to the theatre. Most of what we experienced was OK. Nothing particularly bad but nothing to shout about either. The place is comfortable but is in a very large area in the Palace hotel and as a result would benefit from being screened off to make it more private. The food was fine but would have benefitted from being hotter with bigger portions. This is not the place to go if you have a good appetite. The service was quite good and not slow as suggested by others but I don't like waitresses having their fingers inside of the glasses as they deliver them to the table ( hygiene). I'm not ruling it out for the future but I would hope to see improvements if I do risk it.

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Dook9920 . 2014-10-03

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Average food and not much choice. Overpriced for what you get. Strange atmosphere feels a little like you are sat on a platform in a train station not really the kind of place you want to sit and eat and drink for hours.

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jjpebs . 2014-09-29

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Booked here before going to the Theatre .Staff were very friendly and the food was very good . My partner&#039;s fish was in her own words &quot;absolutely perfect &quot; .My only problem was the size of the Restaurant . It is a huge open space, which makes it difficult to develop any atmosphere for the Diners .

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TheDiningDoctor . 2014-09-27

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We thought we booked a pre theatre menu to be told it no longer existed which was fine to the hear that the table next to us had been given 15% off their bill for the confusion but we hadn&#039;t I think everyone should be treated the same!

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OpenTable Diner . 2014-09-27

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Decent tasting food which could have been hotter in an OK setting. Service was alright but I don&#039;t like waitresses delivering glasses to the table with their fingers inside of them. Value was OK <br />The review is quite bland because nothing was particularly good or bad.

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Sheriff . 2014-09-26

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my partner and I enjoyed a pre dinner meal before jersey boys the restaurant it very nice relaxing and tastefully decorated food was excellent service and staff first class my only complaint is that they advertise a pre theartre two course meal at a set price but on arrival in the restaurant this is not available a little confusing but other than that the food is first class

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neil78 . 2014-09-25

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We booked online as there was an advert for 2 or 3 course specials. Once seated we were told that this had been stopped some time ago. This was compounded by giving us the wrong menus

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Food1754 . 2014-09-24

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Visited here before going to see Jersey Boys, food was very good, bit pricey but worth it! The steak was cooked to perfection. The only criticism would be that the service was pretty slow, we had to go the bar to order drinks after we had waited for 15 mins for someone to come over and then the food did seem to take a long time from ordering to eating, about 45 minutes - luckily it was worth the wait!!

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Wendy P . 2014-09-23

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loved the hotel and the service, but the lunch was so disappointing. menu said "house roasted turkey breast" it came as thin processed meat. i returned mine and my friend wasnt charged . but it shouldnt of been served . i have to say this was in the Tempus bar not restaurant

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qdos62 . 2014-09-21

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Visited Tempus prior to a Saturday evening theatre visit - relaxed atmosphere, hot, tasty food well presented and efficient service, with a drink in the bar prior to our meal, it was a pleasant start to our evening. Mind you we thought £10 for a large glass of red wine was a bit steep !!! We would definitely visit again.

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countygirl . 2014-09-20

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Booked here when we could not get into our usual restaurant. We weren&#039;t disappointed. Fantastic surroundings, great service and good food. The menu is a little limited but we were able to find something suitable for both our tastes. Maybe this venue will now be our &quot;usual&quot; restaurant when at the Palace.

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youngatheart . 2014-09-20

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PLEASE HIRE NEW STAFF! the staff members speak poor English, and clearly have no care about customer service

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Andrew A . 2014-09-20

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Had pre theatre meal, great service polite staff and great ambiance.<br /><br />would definitely recommend it to friends and fsmily.

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loun . 2014-09-17

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We were a walk up booking and the restaurant looks the part in grande settings but there is nothing good beyond that. Steaks cooked wrong X2, a Medium rare steak was taken away and came back 3 mins later as Medium-well done!!! and a well done steak was red in the center.My wife had to assist holding my plate as we where not given stake knives (despite asking twice) and the plate moved with the effort to cut the meat. My son summed it up on the way out stating we would have been better going to McDonald's

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KylieNI . 2014-09-15

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Having had a Pre-Theatre meal here previously hence my reservation, disappointed that the Special Pre Theatre Menu no longer existed, from memory two courses £15.95. Service was poor, our first course plates were not removed even when our main course was brought. Some of the staff should a total lack of interest.

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Morse . 2014-09-15

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Menu had changed and we didn&#039;t know , there was no pre theatre menu available

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OpenTable Diner . 2014-09-12

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we chose this restaurant for its location to the palace theatre and we was not disappointed with any part of the experience, the staff from the bar to the service in the restaurant were very polite and attentive we would defiantly visit this place again as the food was extremely good and a very varied menu.

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lovestodineout66 . 2014-09-12

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When we walked into the restaurant we loved the decor and ambiance. The service was very good. Instead of starters we decided to have some humus and olives to share. The humus was very dry and tasteless. For the main course we went for the cod loin with sweet potato. It was not really seasoned so it tasted very bland and slightly dry. I won&#039;t say I will not go again, but I thought it was pricy and not particularly good.

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Theatregoer . 2014-09-11

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The food was terrible, cold and bland. We came for a conference and paid a small fortune for "speacial meals", so bad. The buffet breakfast was ok, the tea was nice. Tons of dirty tables, gum on the chair, not my kind of place.

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EMSid . 2014-09-10

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was staying in hotel for weekend had meal here on the Friday night as the home made steak and ale pie sounded good what a disappointment the crust was like rock very little meat drinks very expensive service was slow had better pie from local supermarket will stay in hotel again but will not eat or drink in the hotel again

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Graham T . 2014-09-05

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£10.50 for a glass of wine is an absolute disgrace even for Manchester for a house sauvignon blanc. If I had known before ordering I would have had water. The food was more or less inedible - chicken tikka masala that would make the best vindaloo blush. Naan bread that was actually pitta bread. And 6 chips. No apology just a waiter that thought it was amusing. Disgusting service disgusting food and way overpriced for what can only be described as average pub grub trying to be restaurant class. Note to chef tikka masala is only mildly spicy with tomatoes and cream not mind blowingly hot tomato sauce

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Ozzieadven . 2014-08-26

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Beware; two cups of filter coffee with two "complimentary" ginger biscuits will cost just slightly under £8.00

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GeorgeB564 . 2014-08-19

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Good brews, and served delicious food; I had a pasty and mashed potatoes which were particularly good. Cozy, classic pub.

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kclightman . 2014-08-18

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menu choice and food quality were disappointing for the Palace hotel surroundings. should have guessed when mushy peas were served with dinner. friendly staff and nice surroundings. undersized (0.1 litre) and overpriced mixer drinks - aircraft serving size bottles.

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mcrvisitor . 2014-07-12

MORE AT OpenTable

Lots of lovely people who are not always staying at the hotel go there to meet and drink together. Lovely place and has real character from its glory days as an insurance firm. Lovely building worth a look!

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PadiP . 2014-07-11

MORE AT TripAdvisor

I ate here this evening as part of a large party, and was disappointed. I agree with other that this a beautiful building, which I've visited over the years for functions, but I hadn't eaten at this restaurant before. We waited a long time for the food to arrive, for well over an hour, and when the food came it was poor to average. The choices on our set menu were limited, but I ordered a melon starter and cod loin. I asked for some bread and butter with the starter, had to remind the waiter to bring it, and when it came had to ask again for butter too.The cod was advertised as coming with 'spiced sweet potato wedges'. When it arrived, the fish was not hot, and as there was no more in the kitchen, they could only reheat it, not replace it. The wedges were not sweet potato, they were ordinary potatoes. Overall, none of the other diners at my table (about 10 of us) were that pleased with their food. There was a steak pie with a thick crust, a mackerel dish which was very small given the price of mackerel, and pork with noodles which was largely left uneaten. I do appreciate that time was taken to try and remedy my main course, but overall the meal was not that good.

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Shoshana62 . 2014-07-01

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Beautiful restaurant in impressive and elegant surroundings. We went for the pre theatre set menu which at first glance appeared reasonably priced. However many of the dishes carried a supplement and so not as good value as we initially thought. Having said that we both enjoyed the food. My partner was impressed with his pigeon starter and I thoroughly enjoyed my cod main. The food was well presented and the service attentive.

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kazzymojo . 2014-05-31

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