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299 Opinions
73 Opinions
We previously ate here last October and it was perfect food was beautiful and the staff were so attentive the gentleman server went above and beyond and was brilliant however the same could not be said for today. We arrived through the door downstairs with no one to greet you so we waited a good 10 minutes wondering if we just sit down anywhere when we finally saw a member of staff he simply said ‘upstairs’ no greeting or directions just ‘upstairs’. When we’d got to the second floor there again was no one to seat you the waitress didn’t even acknowledge we had walked in so we again were unsure if to sit down or not but saw a lot of others sat so we proceeded to the nearest table where the waitress finally came over and chucked menus on the table, again no greeting or pleasantries exchanged, I managed to ask if where we was sat was okay before she’d left again which was annoying as we clearly needed a high chair for our infant daughter which she didn’t even acknowledged to either say ‘would you like a high chair or if you need a high chair they’re located X’ I had to send my partner searching for one. She took our order and we wasn’t waiting too long for our drinks but the food seemed to take ages. The food was nothing to write home about it wasn’t the same level that we experienced last time and for the prices you pay you expect a lot more I felt like the food today was the same level you’d expect to get from a Witherspoon's. The service we received overall was really poor, the waitress even booted the high chair on her way past to another table and she didn’t even apologise. Really disappointed with our visit to Capri at the container this time, we won’t be returning.