The Garden Restaurant at BEST WESTERN PREMIER Mount Pleasant in Doncaster

Probably the worst Sunday Lunch ever! The soup was acceptable ,the prawn cocktail was lacking ,the terrine was tasteless. They ran out of beef. Reheated roast potatoes ….awful Yorkshire puddings you couldn’t get a knife through Green beans different colours from one serving dish to another The vegetarian option teriyaki oyster mushroom was like trying to eat a large rubber band that wouldn’t disintegrate Five if the six meals were served together (one was immediately sent back) …the sixth meal showed up after everyone had finished…..the food was already tepid when it was served The meal was booked for 2.15 ……we were still awaiting desserts at 5 pm. This was a treat for my granddaughters 23 rd birthday……I should have given her the £238.00 cost of the meal to put to better use .

My husband and I were celebrating our wedding anniversary. also staying over night. I am not a fussy eater, but I found it hard to choose from the menu if you wanted something a bit different. You were ok if you wanted a burger or a pizza. It seemed to be a menu that was”trying too hard”. I chose the chicken terrine for a starter. It was tasteless and the sour dough bread was brittle. For my main course I ordered Sea bass with a coconut sauce. The sauce turned out to be a curry sauce that totally overpowered the sea bass. Accompanying the fish were a few squares of potatoes with a few strips of crystallised onion. I hadn’t realised that vegetables were a side order at an extra price! This was not offered by the waiter However, I was already thinking it was poor value for money, so adding another £5 on top would have disgruntled me further. On the plus side my husband, who is a plain eater enjoyed his rib eye steak and said it was cooked to his liking. A very disappointing, over priced experience . It is a shame, because we have eaten here previously when staying here. We will stay at the hotel again, but we will be finding another restaurant.

Excellent Sunday lunch. The meat was plentiful and very tender, good selection of well cooked vegetables. I must give a special mention to our waitress Jasmin, who provided first class service with a genuine smile, she greatly enhanced our experience.

Ventured here on a Sunday and endured the three course offering. The initial drinks were ordered very quickly and arrived pronto - always a good sign. One of the three prawn cocktails actually arrived with no sauce, this was rectified, but come on, how difficult is it to get a prawn cocktail right ? The main course was disappointing - the beef was over cooked and very tough and there was barely any gravy on the plate. We asked and received extra gravy, but only after the meal had been half eaten. In fairness the veg and yorkshire pudding were ok, but no offer of condiments, such as mustard and no service to check on us to ask. The deserts were the best part of the meal… but here is the grind. The service is worse than the beef, at least 20-25 minutes between order and then courses is poor. I managed to order a second drink - but it didn’t arrive, apparently the waiter had forgotten … The actual venue is ok - but it is very loud and difficult to hold a conversation. Compared to the food and service at the Sun Inn at Everton - this rates as a miss. We won’t be gracing the Mount Pleasent - poor food and diabolical service… That said the waiters and waitresses were friendly - just so slow, with negligible customer service.

The food is always of a really excellent quality, and the restaurant environment is top end quality too. Service is a bit hit and miss when they get busy which they were on Sunday lunch. It was my first time on a Sunday so I hadn’t realised it was a 3 course £29.95 set menu, with no option to just have one or two courses.

We called for dinner tonight, the service was appalling. We waited a hour for food. My partner had lamb kofta, two tiny kofta and 3 spoons of rice for a main course! We pointed out the portion size to the waiter who commented that his manager had the dish earlier, and had fed back to the kitchen that the portion size was inadequate. My burger came with soggy lukewarm fries, so that went back as well. We then waited a further 20 min only to be served a re-heated burger with fresh fries and re-heated kofta with 1 fresh kofta and an additional spoon of rice. The manager came no where near and sent a young waiter about 16 years old to the table who was embarrassed to ask if everything was okay. No apology from the manager no gesture of goodwill. We will not be back.

Awful today! Went for Sunday lunch but the beef was inedible! Veg and roast potatoes weren’t much better either. Pudding was nice though. When we were asked by a manager if everything was ok it was clear from the amount we all left that it wasn’t. As a goodwill we were offered free drinks which wasn’t really acceptable. The waiter we had then said we should have complained when we he first brought the food! He had obviously been told off!. I politely reminded him that at that point none of us had even tasted anything but he didn’t even apologise - not great customer service. Maybe some retraining required here? Probably won’t go back which is a shame as we’ve been going here for over 40 years for family occasions.

We booked for Sunday lunch as a treat. We have not been here for a few years and certainly not since it’s refurbishment. The place is quite stunning to sit and the booths give a personal touch to a small party. The dinner was actually delicious and the 3 courses for £29.95 seemed ok. Until it came to the mashed potato!! £3.95 for a bowl of mash. Come on Mount P, surely this should be part of the meal? The veg was also limited and it was also extra for the cauliflower cheese! If a dollop of these had been on my plate I would be giving a full 5 stars. Instead this is just skimpy and skingy. We also had butter on the table but we’re not offered any bread. This should be a sumptuous special Sunday dinner for this price

I really like this place and it’s my go to for meetings and lunches with clients away for the office. Just such a shame the staff are not as attentive as they could be. They just mill about the bar to behind the counter. Sitting outside you always have to get up and find someone, the restaurant and bar area can be little better. We would spend a lot more just get bored of waiting or times up. I hope this changes soon. When you do get served it’s always good. Just need a bit of oomph #frustrating

Having eaten here several times in the past my friend & I were disappointed in the lack of care & attention by the staff waiting on tables. The restaurant was not at all busy when we visited yet we waited far too long to place an order for drinks with staff either noticeably absent from the room when we wanted some service, or chatting amongst themselves. We had a very leisurely meal over several hours but again had to attract the attention of bar staff to ask for coffee. We felt given the quality of the food which was excellent and the prices charged, the standard of service on this occasion fell very short.

We went as part of a group of six for a pre-Christmas get together. As it was our first meal out since the Covid pandemic hit we were a little concerned, but were reassured by seeing that all possible precautions we're in place. The Brasserie is recently refurbished and offers a range of table sizes in a warm and comfortable environment. Guests were seated at tables throughput the room to allow plenty of space and staff wore masks at all times. We received a warm welcome on arrival and were seated, drinks orders taken promptly and plenty of time given to peruse the menu. There was a good choice of food, including vegetarian and gluten free options, to suit everyone. The food arrived promptly and everything was piping hot. I had the twice baked soufflé which was presented in a hot creamy sauce, rather than with salad, the pan-fried sea bass on crushed potatos then the baked cheesecake and I can say that everything was perfectly cooked and delicious. My fellow diners were also very happy with their choices and we enjoyed the house red wine, which was good value. There is plenty of free parking outside.

Visited here with my children. Given it 3 stars as the Hotel is lovely when walking through. But the restaurant is very average, maybe I was expecting it to be nicer but after ordering the roast of the day and nothing on it was roasted apart from the 1 parsnip I was disappointed. Would have loved some homemade roast potatoes but what I got were more like frozen aunt Bessie’s which I don’t mind at home but I expected more. Restaurant was near empty but service still slow, was waiting a lot which I wouldn’t mind if all the food was homemade but it wasn’t. Wouldn’t visit again, prefer my local for a roast. Bread was nice and the kids enjoyed their pasta and puddings though. So glad I had a voucher and wasn’t paying out of my own pocket.

We had Sunday lunch here , excellent service and great food with ample portions. Lovely afternoon. Reasonable prices.

Sunday lunch on the terrace was absolutely delicious. Well organised and attentive staff. The desserts were to die for

Wonderful lunch with friends. Lovely staff and well organised with rules and procedures regarding Covid. I felt very safe there really import at this time! Go out and feel safe.

I booked lunch here today fo me my Mum and Sister. I have to say the restaurant had a lovely vibe the decor was modern a little mixed up with the different styles. But a bit quirky with the mixture of the old tapestry and...

It was disappointing to find that the Mount Pleasant Hotel did not seem to be taking COVID-19 very seriously. The injunction to wear face masks around the hotel and where we need to wait to be seated in the Brasserie Artisan was not enforced. No...

We had dinner here during our stay. Follow by COVID safe we need to booked it first when we came the restaurant was already busy but they managed to sat distance to other. We waited for food quite long time but we toTally understand that...

Restaurant cold and lacking in atmosphere, very quiet for a Friday evening. Two of our party of four had the Calves liver main course. Elsewhere when I've had this dish it (calves liver) has been thinly sliced and quite a delicate dish. Not here, our...

We called in here for dinner one Friday night. Firstly we were surprised how quiet it was considering it was a weekend. Yes, the restaurant is well laid out, and the staff were pleasant, however I don’t come to places like this for that, I...

We decided to eat out on Christmas Day for the first time in 20 years! We arrived early to an empty reception! Walked thou to the restaurant as we knew the way an waited to be greeted by a gentleman who said what name is...

Brasserie artisan at this Best western hotel has transformed the dining experience as probably one of the best dining locations in Doncaster. Great glamorous location complete with cocktail bar. Food quality is high and portions are generous. Service is extremely efficient. A go to venue...

Visited here with my son and partner for a Friday night dinner out 15th Nov. Impressed with the decor and that is where it ends. Once we were seated we were approached at the table by the waitress who opened with "I don't suppose you...

Lovely service and nice to see Mahou beer on draught, so after a couple of those I felt like Steak & Chips, not bad at all, no wow factor but overall very enjoyable. The chips were triple cooked and made into a little Jenga stack,...

You just have to sample the afternoon teas at Mount Pleasant. Fabulously presented,with an array of sandwiches,cakes and scones. The best thing about it,is the fact you can choose where to take it.Either the wonderful spacious lounge,or one of the intimate side rooms.

My husband and I thoroughly enjoyed eating at this restaurant. The service was spot on and the food was delicious. Couldn't say one single thing was wrong. We'd love to come back!

Lovely 3 course Sunday lunch, excellent service with fantastic food - roast potatoes were divine. Will definitely return!

We took our son and daughter-in-law for their wedding anniversary and it proved to be a really special treat. Warmly welcomed and shown to our table, we had good service all evening. Our meals were excellent and we all had something different, clean plates all...

We join friends here 2 or 3 times a year. The service is always bad, but particularly disappointing today. All started well with relatively good drinks order and delivery. And then mains ordering and delivering. But downhill from then onwards. When we wanted to order...

We visited here for our wedding anniversary, and it was a real treat!! It was a Thursday evening so it was very quiet and consequently we were looked after very well. We ordered the mixed breads and olives to start, and I enjoyed a gorgeous...

A wonderful meal here for my birthday a good selection on the menu and the food we had was delicious, service was attentive and all the staff were pleasant. The cheese soufflé on the starters was divine.

Four of us had lunch today in the bar/garden room. The staff are friendly but not particularly attentive to the needs of diners once the food is on the table. I feel they need more training in scanning the room/diners for their possible requirements such...

The staff could not have been more helpful and attentive. On arrival I was informed that an area had been set aside for us to have some time together for pre meal drinks and a catch up, brilliant. I was shown to our table which...

We had afternoon tea last Sunday as I had been given a gift voucher. The waiter who seated us and took our order was pleasant enough but not overly friendly or helpful. The tea came in a small pot even though myself and my husband...

Ate here as a party of five on the evening of Saturday 29th April 2017. The staff could not have been more attentive. Everyone seemed to enjoy their meals. the cheese soufle was very good as were the ribeye steaks and the peppercorn sauce. We...

I have eaten here a number of times during my stay in the Best western hotel. The restaurant food is of a decent standard and I would eat here again when I stay over.

Went into the lounge area with my daughter intending to have a bar snack. Sat at a table which was full of empty pots from previous occupants and sat there waiting for someone to come and clear it and take our order . After 20...

Staff are very welcoming and professional. Lovely food, cooked to perfection. Hotel is in a good location, easy to find and loads of parking. Very traditional service with big smiles. Happy to revisit again and again.

We have been coming here for years. Never have we had such poor, impersonal service. Waited 20 minutes before my husband had to go to bar to order. Two couples were served before us. Another couple had to do the same as us- as though...

We visit here on a regular basis and are always highly delighted. The food is excellent and so is the service. We always feel like we have had a lovely night out when we visit.

We ordered steak which came as we requested , have not had steak as good as this in many places , full of flavour came with chunky chips delightful crispy outside fully inside side of opinion rings perfect to , starter was white and brown...

I was staying at the hotel after a day at the races and ended up having dinner and breakfast here. The standard of food was excellent, freshly cooked and very well presented. I was particularly impressed with the Chef's Signature Banoffee Pie picture attached.

The food is extremely good. Great choice and quality. 8 people shared afternoon tea and everyone was impressed with the quality of choice. Evening meal menu has plenty of choice and the quality of food is extremely good. Great choices at breakfast too. Excellent place...

My daughter and I had a lovely afternoon tea here recently. We were shown to our table in the Garden Restaurant which had a lovely view of the gardens. We were asked if we had any dietary requirements and as my daughter isn't a keen...

Had meer verwacht. Aanbod is niet groot en is niet bijzonder spannend. Prijs vergelijkend voor UK begrippen is het niet...

Good old fashion meticulously presented and tasty meals, efficient silver service, clean, tidy and in a well-kept environment, highly efficient staff and, reasonably priced. Being Fathers’ Day, one would have thought that a busy restaurant would have been a chaotic place to be in. Due...

Great food ,lovely surroundings ,clean professional and very helpful. Good choice on menu,variety. A little expensive but worth it occasionally.

Went as a group of six for Father's Day lunch. The service was excellent as all the staff were polite and attentive. It was lovely to be able to take coffee in a small, private lounge after. The food all came out together and was...

Visited again for a family meal. Service and food still excellent. Recently redecorated and this caused much discussion about preference for the new style versus old. New won the day. Menu covered all tastes and quality was excellent.

3 course sunday lunch which was very nice served by very pleasant staff.We would certainly visit again for sunday lunch

Food was excellent and the service was extremely good would recommend having a meal here good value for the money

Along with another couple we took an old Gentlemen, a mutual friend, for a Sunday Lunch-Time Birthday Treat last Sunday afternoon. We have eaten in the Garden Restaurant many times and it is always a really nice atmosphere and especially with the Silver Service and...

We stayed here as residents and had an evening meal. The staff are extremely good and courteous. The reason I only give 3 stars is because I am basing this on being a 4 star hotel/restaurant, of which we frequent a lot, so the food...

My family and I went there for dinner on my mothers 80th. We have been there a couple of times and it has always been good, especially the cream tea. This time was such a disappointment! The starters were ok, just ok. Then we had...

Had a really enjoyable couple of meals here. A wide very wide selection of dishes on the menu. We had the chefs special which was really enjoyable. Excellent service.

I simply love this place. Beautiful food. Fabulous setting & great service throughout. Cant wait to go back. Impecable

this hotel has very friendly approachable staff, hotel is very clean with some fantastic rooms and grounds. Food is superb. would like to go for a relaxing weekend as a couple rather than business

Service was good Food Poor Cost £45 for 3 3 small sandwiches each, 4 very small cakes each and tea Wouldn't go again

Visitamos con mi madre después de un viaje al salón de belleza en el hotel - como de costumbre, el servicio fue maravilloso.A pesar de tener una gran fiesta en el restaurante al mismo tiempo que nosotros la comida y las bebidas eran nos lo trajeron rápidamente y obviamente recién hecho.Disfrutamos mucho que hemos reservado para volver al final del mes - bien hecho Mount Pleasant.

We haven't visited the Mount Pleasant for a while but most of the staff recognised us as we walked in, very comforting. It was very busy and we sat at the last vacant table. Although the staff were run off their feet they served quickly...

We booked a table for 12 people here Sunday night for dinner There was lots of choice on the menu and also option of Sunday roast . The service was excellent and the food was fresh and hot I had the burger and my partner...

Staff were lovely. Food was great, though a little heavy on the oil. Was actually expecting it to be more expensive. Quite reasonable considering the standard of quality. Well worth it. Hoping to return again in future for afternoon tea, and maybe even an overnight stay.