Based on 602 opinions finded in 2 websites
Based on 602 opinions finded in 2 websites
Opinions
Had a lovely time at the casino, which was made better by the lovely service provided by Mia. She was very fast at serving and she had a laugh with us
Tom Cross . 2024-11-02
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Dan the bar man is a great man well done to all lovely trankwell place.
Andy Balch . 2024-10-27
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Love this place the staff are so helpful overall very enjoyable place to go
Malcolm Wickett . 2024-10-22
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Great place to visit. The manager and staff are really welcoming. Go along and have some fun.
Sue Norsworthy . 2024-10-19
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A very nice visit after work. A shout out to Callie, they treated me very well, polite, professional and a credit to the venue. A very good member of staff. Everyone involved in my visit was kind and took the time to explain the table games to me as I was a novice. From the lady at reception to the cashier, great team and a very enjoyable visit. Will be using this as my after work drinking place a lot more often. Thank you Grosvenor team :)
Jack Collingwood . 2024-07-01
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Ideally located for a guilty drink and a flutter staff great.
Nathan Lake . 2024-05-06
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Lovely food, great entertainment and a few good wins
kay richards . 2024-05-01
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One star based only of the bar staff that managed to ruin my night. The receptionist lovely, even if he had to deny entrance to my friend because she didn’t have her id. The security people brilliant in their attitude towards difficult customers. At the bar… I felt I was served by Vicky Pollard of Little Britain! I asked for wine, if I could smell a tiny tiny bit before ordering a glass and the way this young, awful woman with midleght discoloured pink/yellow hair ( already annoyed just because she had to work) had an entire attitude of disgust, arrogance and rudeness couldn’t be bother with anything I was asking. So I let go and ordered a small pinot Grigio, she got out one of the cheapest bottles they sell out there and in fact, smell awful!! Like yeast! I didn’t drink it, I ordered a Chardonnay. My friend said “they should change it if you don’t like the Pinot, you paid for it” and I tried. She wasn’t there anymore, so I went around to politely ask and as soon as she saw me she sight, rolled her eyes, straight out refused and that upset me because I was polite and wasn’t unreasonable my question. I don’t even know how she got a job!
Gabriella Silvestre . 2024-03-27
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Totally random fruit machine's? had one feature all night, very very small payout. Won't be rushing back.
lee nethercott . 2024-03-23
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Hasn't changed much over the years. Friendly staff, table service whilst playing. Sometimes you win, sometimes you don't.
Dan Marker . 2024-03-03
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Great place, had a decent night out here. Would definitely revisit in the near future
Travis Watson . 2024-02-23
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Most of the machines are down and have to wait ages for them to fix it.
Harry . 2024-02-03
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An Xmas treat , really enjoy it when I go in , staff could do with smiling but probably not allowed to!!!
Timothy Garthwaite . 2023-12-17
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Amazing service from a lady called SHARON who was professional and friendly. My steak was perfect cooked perfect and the peppercorn sauce again a great standard. The chips iim sad to say a 2/10 not cooked great all less than an inch long and no crispness at all. Also white and soggy. Would 100% recommend here a great night and again the food was way above standard thank you guys for a great night
Lovejoy43 . 2023-11-19
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A good place for socialising, eat, drink and hopefully win some money!!
mark oliver . 2023-11-09
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Great place to win or loose a fortune 😂 played a tournament yesterday and didn't do well but made up for it with a £90 profit in the cash game.
Colin Glover . 2023-09-03
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Staff are always friendly. The beer is good. Sometimes I win sometimes I lose but fun is hqd either way.
Chris Roke . 2023-08-08
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Sleazy and full of degenerate gamblers.
Rob C . 2023-07-31
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Nice relaxing atmosphere, excellent food and fun tables.
Mike Burnitt . 2022-06-28
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Fabulous food, and great service from Sharon and James. We had 6 small platters fir £24, and they were all fantastic. Particularly enjoyed the honey and soy beef and Vietnamese chicken wings.
Karen T . 2022-04-30
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Only one winner lol, the food is nice and it's relaxing in there
Leo Brown . 2022-02-15
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Just went back in after more than ten years.. Very friendly staff and I remember the manager James,from years ago The place has a really good atmosphere and an easy going feel to it. I'm impressed.
Steve Novak . 2021-07-14
MORE AT Google
Always great fun. Clean and friendly staff
Matthew Wilson . 2020-02-17
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Had a gd evening went there with my sister had a charity evening.x
Janet Holmes . 2019-10-21
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Some days you win some days you loose but the staff are always great
Charles Hexter . 2019-09-07
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¡Jake nos sirvió a mí y a mi esposa con una comida de W Alan y un jefe de servicio rápido! ! ! Excelente servicio volvería a intentarlo.
Jill247485 . 2019-08-19
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No muy seguro de ir a un Casino para el Día de la Madre, pero no podía haber sido mejor, el gerente Carl se había asegurado de que la mesa estuviera vestida para este día especial y el personal no hubiera podido estar más atento. La comida fue excelente. Me encantó encontrar mis vieiras favoritas en el menú de especialidades y las cocinaron a la perfección. Espero volver, Pista Sugerencia! !
jimka42 . 2019-04-01
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It's a casino, so you know what you're going there for. Firday nights are best because they do six shooter and open more tables, providing a better atmosphere, but the staff are always welcoming. Free software drinks when at a table is a nice touch and table service too. Cocktails can take a little while to come out and can be disappointing, but not a hindrance to the experience in itself. Go in expecting to spend a certain amount of money, don't go over budget, and you'll always enjoy yourself, win or lose.
Chris Bird . 2019-01-09
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Had a great time and Xmas meal patient friendly staff a credit to the company
blightster1106 . 2018-12-26
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Friendly staff. Welcoming atmosphere and music!
Ryan Polmounter . 2018-12-11
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Great place good food good for a little gamble
Bob James . 2018-12-02
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Once again we can only praise the mouth watering steak deal for two last Thursday. Amicably waitressed by Lyn, beautifully cooked and presented by Max, please continue the great offers and service.
howardandhilary2 . 2018-09-17
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A great place to have breakfast. Nice environment and a fantastic price if you are a member.
Sean Gibson . 2018-08-31
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Had a great time will be back again.
bob jenks . 2018-08-19
MORE AT Google
Venue is clean and well maintained, what you would expect from a casino.
Alex Haywood . 2018-06-12
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Lost my money, not the best time
Daniel Gómez Firmat . 2018-06-02
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A couple of weeks ago four of us visited the casino and decided to have some food. We then went for the steak and wine offer at the restaurant and really enjoyed our evening. This was because the food was great, the wine even better and the waitress called lynn was superb!!! She was brilliant in explaining the offers, had a lovely smile, was fun and professional and a great host.All In all it was an amazing experience i will go back!
Marika G . 2018-05-21
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Once again an enjoyable visit thoroughly professional and friendly service provided by both Lynn and Sharon which we have come to expect and will be sure to book again soon
carolanne12018 . 2018-05-06
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well stocked bar good meals good casino
Norman Hanley . 2018-04-19
MORE AT Google
The place was large. We had a beautiful meal for a birthday celebration. The cheesecake was one of the best I've eaten.
Christine . 2018-04-11
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We are regular customer in the casino and usually will be there for a meal on Weekday. Monday we were serve by the lovely waiter, Danny. He always make us nice Honey lemon tea. We were order Vanilla ice cream as dessert and he suggested us to try the sugar waffle with ice cream, really tasty and delicious. Thank you Danny. Good suggestion.
AppleManga . 2018-03-28
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I ate here recently, the food (lamb kibbeh and Caesar salad with chicken) was okay although the Cesar salad was very overpriced. Where it really excelled was the service...Tom was great, friendly, engaging and down to earth. Nothing seemed too much yet he was ever the professional. I couldn’t recommend the service more!
TraceyT . 2018-03-26
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We are regulars at the casino and often eat in there. This time we decided to eat in the restaurant and we so happy we did. All 3 courses were amazing (you have to try the steaks! ....... stunning rib-eye and fillet) and we have to give a special mention to Sharon, an absolute diamond. We will certainly eat here many times in the future and if you are ever in the area this will put the more mainstream places to shame!
devonontour . 2018-03-23
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Not really sure about this casino didn't think to much of the menu,drinks were reasonable won a few bob appy days.
Graham Harris . 2018-03-21
MORE AT Google
I've only been here to eat and have breakfast which is only £1.50 for egg, bacon, sausages, tomato, mushrooms hash brown and toast. Bargain.
Sylvia Ryan . 2018-02-01
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Having visited frequently this is a hidden gem The staff are so helpful and the food puts many posh restaurants to shame All the various choices are so appealing Orders always dealt with swiftly and the food is always so hot
Wayne G . 2018-01-26
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Fantastic cooked breakfast. Excellent service. What more could you ask for!
Jennifer Lane . 2018-01-17
MORE AT Google
Great friendly service, no pressure on what or how you play very relaxing.
Michael Easterbrook . 2017-12-29
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We were at a Christmas party at the Gallery Restaurant. It was very well organised, the food was excellent and our waitresses Lynn & Sharon were brilliant. Would recommend.
dennisjanetkernow1 . 2017-12-20
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Came here for a Christmas dinner party - we were a pretty large group but the staff were welcoming and courteous and the servers were quick in their feet. I'm sure the casino offers different packages and themes at different times of the year, however our Xmas package included a 2 or 3 course dinner some gambling chips and free gaming tuition. There was also a live band playing. They also had a deal on bottles of wine and beer and the prices for everything were very reasonable. Although gambling after dinner was an option there was no heavy sales pitch or pressure to participate.. there was also no pressure to become casino members. Some of us did have a little flutter but it was all good fun and I managed to have a night out - eat, drink and be entertained for less than £40.. The food was good - though perhaps a little too much of it. I had the soup for a starter, followed by a roast turkey dinner and a chocolate torte to finish, which was rather divine. The decor was presented really nicely - vibrant and welcoming. The building is well maintained. To get from the entry lobby to the restaurant/gaming floor there is a tall spiriling flight of stairs for those who want to up their fitbit step count or alternatively there is an elevator. It was also in a convenient location and amble parking options nearby. They even have an offer to give you casino credits if you present your paid parking voucher. I will definitely go back there.
LilMsTravels . 2017-12-19
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We all had lovely meals and deserts. Waitress service was very attentive. At the time we went 6.30 pm it was not to busy, so it was good for talking.
helenwest . 2017-11-04
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We went to celebrate two birthdays and were not disappointed the service we received from Lynn and Julliet was second to none they could not be more attentive to our needs. The food as always was lovely and plenty of it and very reasonably priced. It is a lovely atmosphere there very relaxed and friendly. We will be returning soon for the Christmas meal.
helsy888 . 2017-10-24
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Enjoyed a great meal with my husband here yesterday. We ate from the set menu and had a great choice...
Mel R . 2017-10-23
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Nice casino. Well run. Wish they would enforce a dress code.
Matt Geoffrey . 2017-09-25
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The food and service is always amazing and being serve by Tom. He is really doing a great job. His...
AppleManga . 2017-09-18
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Had a fantastic meal tonight the waitress lynn was so helpful she went over and above what her job requires her to do she was very polite helpful and really lovely I would recommend going there for a meal even just for the service thank you lynn
renzi637 . 2017-08-19
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The staff at the restaurant were amazing and very accommodating as always namely Lynne, Tom and Keith
Fani N . 2017-08-10
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Great location and the staff could not be anymore friendly or helpful
Wayne G . 2017-08-09
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Great welcome and the new open door policy means you don't have to be a Member to enjoy all the delights of the Casino and the superb foodA dozen of us went to celebrate a Birthday and obviously a wide range of food was chosen. It was brought quickly and all of it was delicious the Steaks especially as I like mine Blue it has to be tender and it certainly wasThe price was reasonable and the staff very attentive to ensure we had a great night.After we had eaten The staff then invited those who had not gambled before to learn how the various games work.Super Night
SBFRANKFORT . 2017-07-24
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Just wanted to say what a great meal we had on our 26th Wedding Anniversary. We were served by the lovely, friendly Lynne. Nothing was too much trouble. We had a great evening.
Prdply . 2017-07-22
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Along time since last review. Have to say standards have not dropped. Tom and staff made all of us very welcome and his attention to detail admirable. Food and wine up to their usual high standards. Thanks to all concerned.
mikewelsford . 2017-07-21
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Just a brillant breakfast. Quick service, lovely and hot and eight items on the plate. Will definitely going again
brunel25 . 2017-07-19
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Another excellent meal and professionally served by Tom, who is a credit to the Casino. Well presented food.
BRIAN N . 2017-07-04
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Pleased to report food and service is still five star after recent kitchen refurb.Thanks Megan and Lynn x
Chris G . 2017-06-17
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Played poker a few times and had a fluter on the blackjack nice food as well and nice comfy seat to watch the football on a big screen
Ashley Lenczuk . 2017-01-22
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The Christmas menu was great value we even got a gin & tonic included as part of our package. The waitresses were lovely and nothing was too much trouble. Had such a great night with friends and loved my VIP fiver and learn to play for fun, this was definitely better than the average company / Christmas meal we genuinely have. Loved it and will be back for comedy night in January.
Alison M . 2016-11-28
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We were a large group of friends out for a Christmas get together. I had pate for starters and it was very nice . The main was terrible beyond belief, we had pre ordered the food a month earlier . Half of the table had fish and most of us left it with a few complaints it was so dry it was inedible. I was a fisherman for 20 yrs and without a doubt this was the worst fish dish I have ever had! I cant remember what it was supposed to be and could not even guess . It was clearly frozen and for way too long . It was dry and very unpleasant . Desert was pleasant enough . The staff were very nice it's a shame about the clueless kitchen staff. The table opinion of everyone afterwards was although we enjoyed the night and atmosphere none of us enjoyed the meal and we would not be back for eating . Cost per head was around £35 .
Charlie S . 2016-11-27
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I was very pleasantly surprised by the quality of my food. Beautifully cooked beef. Excellent service from Jodanna and Lynn, they could not have been better.
Jo C . 2016-11-25
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Lovely meal. Good steak Friendly serviceWould hardly know you are in the casinoComfortable seating Well worth a visit
mimiseyes . 2016-10-15
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Moved away and not visited for over 10 months, service and food is as good now as it was then - maybe even better.
Pete M . 2016-09-08
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I enjoy visiting the Grovesner. The food is always surprisingly good. After a previous review the GM replied and suggested i tried the recently modified Surf and Turf worth garlic prawns. It was nothing sorry of magnificent. I had the tempura prawns to start and assumed this could not be improved upon -i was wrong but happy about it. I would recommend anyone to join Grovesner just so they can eat here. Service good too. Quick, efficient and friendly.
Matteusa1971 . 2016-09-07
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This restaurant never disappoints. They do a good deal at the beginning of the week for 2 or 3 courses, later in the week the price is a bit more, but still good value. Plenty to choose from now the menu has been extended. Good portions too. Service is good from Lynn, she always serves us. Later you can use the gambling tables or just sit and take in the atmosphere.
wendygp . 2016-07-30
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We came here for my daughter's 18th birthday for drinks. Thank you to Lynn for arranging to have a table decorated for us with balloons and bubbly. It just made the evening that extra special and my daughter loved it.
Kim P . 2016-07-21
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We went for a meal with friends for our 25th wedding anniversary, the food was lovely with a great new menu that is Thai inspired. The service was excellent and our waitress Lynn made our special day all the more special by decorating our table. Many thanks
Barbara A . 2016-07-16
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Visited with my partner and two friends on 7/7/2016, having walked out of another restaurant in town due to lack of availability of most of the menu and dirty tables.Have eaten at the Gallery Restaurant before and always found it very good. This was no exception, excellent welcome, food and service, will be back many times I am sure.
Monty L . 2016-07-10
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Amazing place to eat. Great food and phenomenal prices. Steak is melt in your mouth tasty And starters are so good. As sere desserts Would recommend to anyone
Lucyash88 . 2016-06-27
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I have visited The Gallery Restaurant several times and have never been disappointed, the new menu is fantastic especially the steak with Stilton and mushroom.......to die for! Also staff are friendly and efficient and will do there upmost to please the customer! Well worth a visit.
sjames007 . 2016-05-26
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Have visited this restaurant on many occasions to celebrate family birthdays and on the 30th April booked a table for 9 to celebrate my sons 18th , as usual the food was top notch and our waitress Lynn as always was on top form and enjoyed our banter as always. The one down side to this evening was the air conditioning was not working and the casino was absolutely red hot !! Generally though we had a nice if very warm evening.
Nickyboy1967 . 2016-05-02
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Another success for Lynn and staff when we checked out the new menue. All the food we had was very good and the evening was a rip roaring success. Thanks in good part down to Lynn who seems to make a very busy evening look easy. Thanks all concerned.
mikewelsford . 2016-05-01
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Me and some lads from work have been coming for the past few months and the food has always been spot on, our waiter lynn allways helpfull and with a smile. Can't fault this place, will keep coming for a long time. Good job guys
James W . 2016-04-30
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Alison was absolutely brilliant organising everything made the night go very smoothly as planned even with gluten free diets.The staff were fantastic made the evening very enjoyable for a group of 20 no issues what so ever.Very good value for money with the group packages, highly recommendedThe salted caramel tart was everyone's favourite!A huge thank you to everyone I had a lovely birthday meal
Zoe S . 2016-04-14
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I ordered a falafel burger and chips. The food was cooked very well. It didn't take very long. It was hot and tasty. It was a nice quiet place to eat.
KevoH22 . 2016-04-09
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One of the best kept secrets in Plymouth, this resteraunt would rival any stand alone food place, was very impressed with the service, price and the food was outstanding.
0james0 . 2016-03-26
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Had bloody mary prawn cocktail followed by surf and turf. I tend to use this restaurant because it opens late and i arrive in Plymouth from a long drive ofter after 22:00. So the casino is used more out of necessity than choice. However, I'm always surprised by the quality and preparation of the food. Staff are friendly and I would recommend.
Matteusa1971 . 2016-03-12
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I can't express how impressed I was with the whole organisation from start to finish of this restaurant. I booked extremely late, on the busiest day of the year, for 15 people and Alison still managed to fit me in!!!! The food was quick and tasty, excellent value for money and as always a great evening. Probably my favourite place and will make a point of visiting more frequently!! Kelly x
Kelly K . 2016-01-26
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Had a fabulous meal would highly recommend. Lovely atmosphere and professional staff. Great place to get together and can have a flutter after dinner. Julie
Julie N . 2016-01-13
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We held our Christmas staff party in the restaurant and the food and atmosphere was yet again tip top! Value for money as usual and I'm booking in again for next week!!
sjames007 . 2016-01-10
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For many years My wife & I have frequented the Gallery restaurant.... The level of service, its quality food, wine and menu choices have all been of a very high standard indeed. I just wish our betting skills were equally as good!
Chris W . 2016-01-03
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Brilliant atmosphere. Great staff and excellent food. Never disappointed. Good choice of food, well presented. Would highly recommend it
Julie L . 2016-01-03
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We had our Christmas 'Works Do' here, we had a three course meal which was excellent. We couldn't fault the food or the service.
Sandra F . 2015-12-28
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We quite often come here for an evening meal and have never been disappointed, the food and the service are always great and not badly priced either.
Chris T . 2015-12-18
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Lovely hosts (Lynn) at the casino, good food. Great value in plymouth Grosvenor. Played roulette, had food, played some more
rich_break . 2015-12-09
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Rang the casino and managed to get a table at the last minute for Halloween. The staff were dressed for the occasion adding to the amazing atmosphere. We both had different main courses, my partner had the chicken, ribs and steak combo and I enjoyed the salmon. The desserts are gorgeous, we were spoilt for choice. We both settled for the salted caramel tart which was simply gorgeous. Lynne looked after us both with such ease and professionalism. We will be back, so many more choices we want to try.
Nikkijade13 . 2015-11-09
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Perfect evening, staff were attentive and created an excellent atmosphere as we relaxed and felt very welcomed, they served a lovely selection of the new menu which was cooked to perfection and catered for different tastes.
Lisa G . 2015-11-02
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Have not been able to visit so often recently BUT last night Lynn and the Staff reminded us what we had been missing. Lovely meals, brilliant service. Well done all concerned.
mikewelsford . 2015-10-28
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Very good staff as always, good service. Good evening. The menu will appeal to a wide selection of tastes.
tsl680 . 2015-10-27
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Visited for my dad's 50th birthday paid 20 pound per person for the party package which was excellent value for 3 course meal which was lovely and very filling! So much so when we said how full we were the friendly waitress Lynn suggested we go and place our free bet and come back for pudding when we were ready! We were served very quickly with our welcome bubbly on arrival we had a thoroughly good night topped up with a big win in the casino, nice evening to go out and do something different
hayleylang . 2015-10-25
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Great food friendly warm welcome and fantastic waitress Lynn ,,,,,,Would highly recommend a meal and the high end value drink !!!!Superb ,,, and not compulsory to have a gamble can just enjoy the ambience of a thriving environment .
lizsmith593 . 2015-10-22
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For £10 a head you can't expect to much in this day and age, kind of a deluxe weather spoons kind of thing (nothing against weather spoons ). The Gallery though gives far more than the humble cost would suggest! For £10 a head we had a generously portioned and beautifully cooked fish and chips followed by a sumptuous cheesecake. On top of this drinks are great value to. The best part of the experience is the staff always keen to help without being intrusive. In particular I must mention the waitress Lynn. What she gives is far beyond what you would normally expect. She is like a front of house manager. From the warm welcome and friendly chatter as if you are an old friend rather than a first time customer she makes the visit memorable and ensures we will visit again!
A TripAdvisor Member . 2015-10-22
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We came here as a group for a friend of mines 21st birthday. The food was very good. I would of given this restaurant a excellent rating but the service was slow. Other than that it was great. Brilliant evening out would recommend to all even if gambling isn't your thing it's a nice atmosphere in the restaurant.
Craig B . 2015-09-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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