The Fudge King in Bournemouth

Very poor customer serves especially for the staff called nathan he told me to go faster when I was trying to get my food and I heard him whisper when I paid hes so dull needs he said might as well spit in his food I got a refund and just left I hope his managers have a look at this message and have a talk with him and when I asked for a manager he said ok and went to the back for 30 minutes +and in the end I got a very nice staff member come up to me and gave me a refund and a apology

The guy was very unprofessional and obviously in need of some sleep, barely said hello and only nodded his head to confirm he understood what we asked for... There was a fly on the muffin and the woman seemed like I was insane for that being a problem and didn't even apologise, swapped it over but put the muffin that had a fly on it back on display for the next person to eat it being fully unaware there was a fly on it .. Disgusting really... Definitely won't come back 1/5 is being generous

The smallest single scoop of ice cream I’ve ever been given. I complained and was told that it was full inside which I could feel wasn’t true. I didn’t want to argue but will never use them again.

I hope I could rate it zero . Very rude guy takes the order and doesn’t speak English. The shake was disgusting.