The Fox Hanwell in Ealing

Visiting my daughter from Bolton and came in for a coffee at lunch, amazing place, great atmosphere and staff are lovely so we booked for dinner, didn’t disappoint, food was amazing!

When we first walked in, I was very impressed, the team that designed the exterior seating area really impressed me, that deserves one star already. Then as we ordered our drinks and sat down, things changed quickly. There was a staff member there, he looked middle aged, but could have passed as a 28/30 year old. Bald guy, beard. He was mocking our youngest disabled son, which I found absolutely shocking. I noticed but didn’t say anything, as I was in shock for a long time. A pub so nice, to have the staff member ruin it for the business is such a let down, somewhere in the chain of command, someone let this guy have a job. He must of been related to the owner or something. STAY AWAY FROM THIS MAN, better yet, stay away from this pub, such a shame. It had so much potential.

Absolute joke. Booked & pre ordered food. Got served 1hr 15 mins late & they'd run out of food we'd ordered.

Have eaten here before and was very nice . What has happened ? All of our roasts were barely warm . Roast potatoes barely cooked , veg limited and yorkshire pudding completely flat and failed to rise . I sent mine back but the second meal was worse than the first if that’s is possible . They forgot our drinks . The lemon cheesecake I ordered was not available . The hot choc fudge cake , my daughter had specifically asked if it was served hot came out cold . I spoke to the manager who never offered any explanation for the poor service and food just thanked me for my feedback ? When the bill eventually arrived my meal was removed but quite frankly all the meals were sub par I’ll not be going again

I went to the Fox with my parents for lunch The staff could not do enough for us. They were so helpful, polite and went above board. It was a late lunch so the pub was not busy. The food was good. But due to the staff, I would go there time and time again. Afterwards myself and Mum took a walk on the canal, Dad could not manage our distance so he went for a smaller walk, then took himself back to the pub to await our return. The staff welcomed him back and made sure he had a drink which I am really grateful for. Thank you

Sadly, the food here has really gone downhill over the years. They used to be renowned for their wonderful roasts but the food now is dreadful. Hard potatoes, fatty tough meat and veg with no finesse. Noticeably quiet on a sunny Sunday afternoon. A real shame.

Oh dear this charming little pub by the side of the Grand Union Canal has really lost its way. The bar staff project such a negative vibe that it makes it difficult to engage in banter. Whilst serving they are having conversations with other staff or customers which leaves you feeling you are bothering them. When completing a transaction I just walked away as they showed a total disinterest in customer attention. On the day I visited it was not particularly busy but I was made to feel I was totally anonymous at the bar waiting to order. A simple acknowledgement would be sufficient, instead "who's next?" was barked. If you want to lose customers keep doing what you are doing because you are excelling at that. You need a total rethink on how you engage with customers, make them feel welcomed so you can relieve then from their hard earned cash. Otherwise you will not survive.

I visited The Fox Pub yesterday for lunch with 2 friends. I ordered a burger and chips. When it came it was raw inside so I sent it back. They sent me a second burger which also was raw inside. I asked for a refund which was given but I got a condescending talk from the waitress about how she would have eaten the second burger as it was only a thin line of rawness to the burger and she also suggested three times that next time I should ask for it well done. I found that very rude. Eventually after asking they offered free food on the next trip but I won’t be rushing back. Very disappointing.

The food is truly awful, seemed to all come from a freezer,we where a table of six and we just leftvit

We love this pub and really enjoy coming down for some small plates and drinks. On the last visit, the menu has changed and the food now feels very ‘budget’. Lots of things have been swapped for cheap alternatives, for example the big freshly beer battered onion rings have been swapped for cheap frozen alternatives. We also had the prawns, falafel and the chicken bites. All had been substituted to easy, lower cost dishes. A real shame the standards have dropped so much from what was a great selection of food. We felt quite short changed when the food arrived - even one of the staff admitted the food had gone down hill. Really hope this will be fixed as this is usually a lovely pub and will be able to give it the usual 5* next time..

Staff on duty served 2 people prior to us when it was us next and didn’t apologise instead berated us for speaking up. We were told to have a bit of patience. I’ve been in here many times and not been spoken to like this before. I left!

I never write reviews but felt compelled to, in the hope that manager resolves this issue. Came here for lunch on 20 May. Went to order food at 2.15pm and was told the kitchen was not taking orders for 30 mins due to a party they were catering for. Went to order food at 2.45 and was told to come back at 3pm. Went at 3pm and was told to wait another 30 mins before I could order. Was then told the kitchen was closed at 3.45. I was then told it reopened at 4pm so ordered the chicken burger and fish n chips. Wish I hadn't bothered. It was awful, the fish covered in grease, the chicken was tasteless and certainly not worth the 2 hour wait. Spoke to customers at the other booth and they said the head chef had left so there were clearly staffing and logistic issues that none of the bar staff cared to inform other paying and waiting customers about. The other booth of customers even offered to do the washing up if it meant they could get their food! Nice place to drink but not worth paying £30 for poor food, especially in these difficult economic times for folk.

Clientèle d'habitués et ambiance détendue. Des portions très très généreuses que nous avons eu du mal à terminer.

A very lovely atmospheric pub. We were a group of ten with young fussy kids. Service was very quick and food mostly excellent. Had an issue with young child who didnt like their burger and was sorted straight away with a smile even tho not their fault. Not silly prices either for a London pub.

What a find Superb lunch Fantastic food and reasonably priced Lovely setting just off the canal Wonderful staff Beware no car park

I went in a few times, and it has never disappointed me. Great beers, the service has always been great, friendly staff as we expect from a family-run place. As for the food, the Roast dinner is a highlight for me.

The Fox Hanwell is a great pub to include in a walk or cycle along the Grand Union Canal. It is worth a detour down Green Lane off Boston Road to visit. We make a 40 minute walk across the playing fields and along the...

A really lovely pub with an interesting selection of very well kept cask ales. Fabulous Timothy Taylors "Landlord" ale. Great food including an excellent creamy salmon, pea and spinach spaghetti. Great selection of music, especially for those born in the 1960's. Incredibly disappointing to see...

Very helpfully reserved lots of tables, in the covered garden, for our family reunion. The monthly Craft Market was on, which was great, we bought a few things too! The food arrived promptly, superb quality and very tasty. Close to a lovely walk along the...

This pub so nearly has it right. The staff are wonderful, the beers and beer garden are wonderful, and the location is wonderful. The food however is appallingly bad. Please hire a decent chef, or at least a really good home cook. Attached is a...

My wife and I decided to try the Fox for lunch. It was a hot sunny lunch time and we opted to sit in the nicely laid out beer garden with some tables in the sun and some in the shade. My wife was in...

I ordered a beer burger for £13, looked like a child had cooked it. Burger bun was old and dry, the burger looked like it came from Lidel. The chips was so small. I complained to the waitress with glasses. Not acceptable for the price.

Went for a lunch with an old friend, ordered Mild Japanese Katsu vegetable curry with rice and Asian slaw. Sounded delicious. I was seriously disappointed, the 'curry' was steamed, frozen broccoli, cauliflower, and peas with a bottled curry sauce on the top (gelatinous) and some...

Frequent visitor here but this visit was disappointing. Menu has changed and all the favourites like the sharing platter have disappeared. Prices have escalated which can be understood due to the recent price hikes in energy and the cost of living. The renovation of the...

Had a such great meal with superb service. Such a beautiful pub and garden too. Highly recommended..

I organise a walking group from Kew and 26 of us arrived along the Grand Union Canal at the Fox at around 13:00. In spite of the numbers and the queue we formed the staff dealt with us admirably. Service was extremely efficient and we...

Visited before and it’s a lovely pub but the food was dire! Service poor starting with getting our reservation wrong. Salmon was swimming in sauce. Steaks were gristle and cold. The service was disinterested and laid sec given the amount we were spending.

I visited this pub with my friends and found the staff to be very friendly the food was nice and the atmosphere great.

Went there with friends for lunch just before Christmas. Very friendly and informative bar staff who were happy to recommend beers depending on your palate. A special mention to Liam. Seven guys had three courses and everyone enjoyed their meals. Apparently it’s got a very...

Myself and my wife went for a Sunday roast and i have to say it was the worst I've ever had when I complained they changed it to pork and that was just as bad, but the staff were very friendly and felt sorry for...

I had reserved a table for Sunday Lunch for four adults and our two granddaughters. Good thing we did because the pub was heaving when we arrived at 3.30 p.m. Indeed there was a notice at the entrance and on the bar that no meals...

Arrived on a Sunday shortly after 1200 and was told that they couldn’t do walk-ins, only pre-booked food. This is rather inexcusable for a pub with more dining space than drinking space. This was unfortunately also after we had paid for two pints. So we...

A friend of mine invited me here for lunch and what a hidden gem. It’s a traditional English pub, the bar area is amazing. The food is amazing, can recommend the fish cakes, they are enormous. Lovely garden outside. Can’t wait to go back.

The staff really make this pub. Our waitress was exceptionally cheerful and helpful. Our roast dinner was good value and tasty, promptly served with a good variety of vegetables. Nice ambience, and to be recommended. Do ensure that you book for Sunday lunch as gets...

Great Food. Good Value. Welcoming Staff... all food served promptly and very delicious. Happy we chose to go here and more than happy to recommend.

I’ve only visited the Fox for their Sunday roast until now, but my sister and I visited for Friday (late) lunchtime and enjoyed our usual excellent meal (washed down with their usual well-kept beer). The welcome and service was as good as always, so I...

Sunday roast for 3 at The Fox. Staff were very friendly, welcoming and helpful. Table / waitress service for Sunday lunch. It's very busy for Sunday lunch and you need to book in advance, every table had at least 2 reservations. 2 hours was allocated...

Actual ‘home cooked’ food that’s really tasty- the pies are always great. A team of friendly and welcoming staff and unpretentious pub surroundings. Could do with no kids in the evening, my only criticism of what is a gem of a local.

The Fox has a pleasant atmosphere and the Sunday Roasts are always good. Veteren locals give the place some further character. I usually find the staff to be super chilled.

It's a rare thing indeed to get "home-cooked" food that you would be happy to have cooked yourself. But the fish stew at The Fox definitely ticked that box. And with a supremely well-kept Pale Ale for company.

I visit the fox regularly, usually for their excellent Sunday roasts, but have now visited several times during the week. All the food is "home cooked", with a good range - including decent vegetarian options. Much of the menu could be described as (contemporary) "pub...

Looked at all the reviews about this place feeling quite confident ,the welcome was good and the beer was good.But I came for a family birthday dinner and the food was poor my grandchildren’s chicken was raw my fish was over cooked.So basically I can’t...

I love this place and have done for more than 18 years. Great friendly local pub. Bring the dog too! Has won many awards for its real ales. Bar staff are just brilliant. Pop in for a pint and lunch. You will be made very...

Our party of 14 older people was walking up the Grand Union Hotel and we stopped at the Fox for lunch. It was excellent. We ate in the pleasant garden and had a good pub meal which was reasonably priced. Te beer was good as...

I have not been in here for several years as it is a bit out of the way for me but was visiting a friend who lives locally so came for lunch and sat in the very extensive beer garden which is peaceful. I had...

Very good pub to take a break for a meal and a drink if you are walking along the nearby Grand Union Canal. Look out for the sign beside the canal towpath. Service and food very good. Music not loud, which is a very positive...

Our guidebook said that there was a pub on the circular walk we were on from Osterley via the Grand Union - I don’t think it meant the Fox but seeing it from the towpath we have it a try. CAMRA local pub of the...

I gave it 4 stars, but it's purely based on the atmosphere and amazing bar staff. This used to be my favourite place to go. Never had a bad meal there. However, the last two times I went there the food was at best mediocre....

Had reservation for 130 pm.Nice atmosphere pub/ bar clean tidy.Pub quite busy the solitary bar staff( blond young girl) worked tirelessly her customer service skills and product knowledge was impeccable and needs highlighting.We ordered a selection of Sunday Roasts(party of 11),I had the mixed roast...

Lovely little pub. It must rate as a hidden gem as its not on the obvious route to anywhere. But great if you have been for a walk along the the canal. Good range of beers and friendly staff.

My family lived in the area for 60 years. The Fox was and still is a favorite place for a family sunday dinner. It gets very busy on a sunday though so it's best to book or go a day early! Situated next to the...

Went for Sunday dinner with the missus and had the mezze platter for start without the feta cheese. This was fabulous. Unfortunately all downhill from there. Had the vegetarian nut roast without the cauliflower cheese and asked for something extra as an replacement. I love...

This is a great little pub, staff are friendly and I have stayed in the hotel on many occasions, well worth every penny. This is a lovely place and has a beautiful garden for you to enjoy when the weather is hot, would stay here...

Great dog friendly pub with home cooked food at very reasonable prices. Good real ales and friendly staff.

I visited this pub three times while I was staying in the area and loved it each time. The burger is one of the best I've had at any pub.oh that there were more pubs like this.

The best food I had in my stay still now in the uk. Nice food very good staff. I had a good time and I sure visit again.

It was raining in Hanwell so what better to do than go to The Fox for a couple of pints .The beer as usual in this pub was right up to scratch. We sat under an umbrella in the garden listening to the rain. The...

Looks lovely and the garden Is great. It is a dog friendly pub. However when I went, a dog poop on the carpet and then headed off to the kitchen. Appalling. The blond woman who turned out to be the owner didn't think it was...

Being local I've eaten here many times over the years, sometimes the wait for food can be overly long. Service is friendly and the steak in particular is consistently good. The lamb chops are also fabulous.

After leaving the river Thames at Brentford and travelling up The grand union canal,it was a relief to be back in rural surroundings .The Fox has a lovely beer garden and old world charm A fair selection of beers and wines are available served by...

We came in today for a Sunday Roast. Very good atmosphere in the pub, food is very tasty and potions are really good. Very nice and friendly staff too. Highly recommend.

Staff friendly here the place is full of character I love that there are so many dogs in the garden in the summer too.

Charming traditional pub. Been a few times with friends who live locally and always recognised by the wonderful Ally. My friends have elderly parents with specific needs and all the staff, but particularly Ally, are so accommodating kind and professional. The food today was excellent....

Great pub, especially the outdoor garden. Good selection of ales, though be wary of the food, which is hit and miss (and takes an AGE, especially on a Sunday).

Situated not far from the River Brent/Grand Union Canal, the Hanwell pub is in a pretty and quite little road. The staff are very friendly. The pub is art deco style. Very clean. The food is way above the usual standard for a pub but...

Excellent pub I visited whilst on my boat on the canal. Nice helpful staff and excellent selection of beers. Food is very good and lots of events here. Highly recommended

April 6 took day tour from London to Stonehenge and Bath to see Roman ruins. Dominique was our tour guide whom I recommend highly. Outstanding.

A big pub with a friendly atmosphere, a really good range of well kept beers and a good menu. The meals we had were excellent. Close to the canals and just round the corner from Ealing Hospital. We had a leisurely walk there from Boston...

Great little gem of a place. Decent food and excellent range of ales, lagers, wi es and spirits. Huge garden and both child and dog friendly.

A sensibly varied menu and a good range of beers available. Great to find a pub serving liver and bacon! Pure bliss. Well done The Fox Inn.

Great local pub to me, really friendly staff and good home made food! Happy to have a place like that so close to me;)

We were walking the 'Capital Ring' section from Richmond to Greenford and wanted somewhere to stop off for lunch. Had visited this pub on a previous walk and decided to give it another go. We were not disappointed. We all had the Sunday roast, which...

I have a few locals to choose from and of all of them, this is easily the most characterful: an independent freehouse with a village feel and bang next to a rural ( for London ) stretch of the Grand Union Canal. It's sometimes a...

I lead walks for my local walking group based in Bromley, Kent and tend to visit pubs twice in quick succession to firstly check out the walk and then to actually lead the walk. I had used the Fox about three times previously and had...

Off the beaten track but well worth it. Excellent selection of beers and very welcoming. Only had drinks there but the food looked delicious. There is a tea room next door open 1230 to 530 weekends. The cakes and pastries looked homemade. Really good vibe...

This is a proper pub. Good food and beer and truly excellent bar staff. Can't recommend it enough. Have been an infrequent customer here for a couple of years and am always delighted to get a chance to return.

Visited yesterday with four family members ,so pleased to say the pub/ food/ service had return to its high standards, vastly improved from our last visit / review from August 31st.Once again Lamb Chops amazing along with the Vegetarian Stack burger, however one of our...

Stopped off for lunch and were disappointed with our choices. Chicken Caesar salad was served with thin white toast which had been cut up to try to resemble croutons - very basic. The soup of the day (tomato and basil) was a purree rather than...

Visiting grandma, me and my brother decided to take her for lunch as she lives down the road and our grandad lived behind the pub when he was a small child. It seemed the perfect place and heard great things about it. I'm a chef...

Visited yesterday 545pm......Service was probably the WORST we have received in the last SIX years of visiting this pub.Ordered food 650PM (Lamb Chops x2 and a Houloumi Burger).Served to table at 730pm..,no cutlery or condiments offered,had to go to bar to get sauces etc only...

I like visiting here each time I come to Hanwell. The pub is lovely inside, albeit a bit small, but I've always found a table. in the summer the garden is also nice to sit in. It seems to be very active in the community...

Went here over weekend for a celebratory lunch. It really is a wonderful building and gardens with a quaint little tea room off the beer garden. Nice atmosphere about the place and the staff were all spot on and welcoming. The food however was hit...

This is a perfect place to eat traditionnal british cuisine on a sunday morning. While enjoying the smooth atmosphere in the backyard (if you are lucky with the weather), you will be able to taste typical pies, soups, lambs... all with a pint of selected...

Lovely pub next to canal. Cosy and full of character and charm. We've been regulars for a while for lunch. Excellent in the day in summer if you have young children as they have a cute little slide and play house for the little ones....

With 7 real ales on tap - it's a pure delight for CAMRA aficionados especially if you adore Proper Job! No music, bustling even in midweek and the best sausages, ketchup, mustard and onion relish. We will be back! Can't say enough about such a...

We came across this great little pub yesterday after a family walk along the canal. The garden setting was really pretty. We enjoyed a nice selection of wines and beers and some decent pub grub. I can certainly see why this was such a popular...

A group of us went here today after having walked down the canal from Brentford. The service was lovely and friendly and the Sunday dinners were ok but nothing special. They forgot to bring my dessert so i can't tell you what that was like!...

Cheap beer....friendly...good atmosphere....good garden...who wants more? Def worth a visit it's well worth it

A great local with fabulous ale. Sunday roast today one of the best pub meals I have ever had. Home made nut roast was delicious and the vegetables were perfectly cooked. And the staff are lovely too.

We love this pub and go there regularly. Great range of decent ales and reasonable food - not haute cuisine, but damned fine basic pub grub. Superb atmosphere (not too loud and not too quiet either).

I discovered this pub recently after reading positive reviews and having it recommended by a friend. I can safely say it didn't disappoint in any regard. I approached it from the Grand Union Canal which is a lovely place to walk (it's also at the...

Great and extensive range of ales always available. Good location for call walkers and cyclists. Always had a friendly welcome and although not tried yet, food looks great and will be heading back soon to sample.

Good range of real ales. Friendly and helpful staff. Traditional pub atmosphere. Menu had the usual pub classics; portions were large and well cooked. The right sort of distance from the Grand Union Canal (couple of hundred metres)! Would certainly go again.

The food is so good, Sunday lunch is my favourite by far. Perfectly cooked food and the veg is fab, not over cooked. My friend had the lamb chops it was huge meal.

A very pleasant pub with a traditional interior, thankfully not "modernised". We both had omlets, which were easy, and came with loads of chips. And the beer was great.

We stopped by for a late lunch with family. Good choice of beers & good burgers! Very friendly staff.

Now this is what I call a good boozer. It's like the Platonic Ideal of a great pub: friendly staff and landlord, pleasant patrons, ornate bar area, large, pleasant garden area and (crucially) excellently kept and poured beer. You can see why this place is...

Visited twice as stayed locally first time was slow service but good selection on the menu and a nice meal - not mind blowing but did the job. Second time was a lot busier however service at the bar and food was rediculous. My friends...

Tasty food,great for Ealing Hootie,been here for it two years running and it was great, even for the children.Sunday lunch is extra tasty as they add traditional extras!

I went to The Fox for the first time not too long ago and was instantly won over by the place. It's a lovely pub with a relaxed and homely atmosphere and hard-working and friendly staff. There are a good range of people enjoying the...