The Folly at Mercure Burton Upon Trent Newton Park in South Derbyshire

Staff obviously would rather be somewhere else. They seem bored and disinterested in serving me. Food was dry, being kept warm waiting a while for the next customer. I can’t recommend this place.

good food and even better service, staff were super friendly and nice. The pizza was great and staff delt with a stock issue on drinks super quick and easily switched it with a good alternative.

Ordered the Classic Meal Deal on Uber Eats. Speed of service was very impressive, however it was clear that their speediness was due to lack of quality assurance for the order. Despite having ordered a large margherita pizza, cheesy bread and two diet cokes, I received a large pepperoni pizza, cheesy bread and two regular cokes (not even remotely correct really). I wouldn’t have minded apart from the fact both me and my sister are vegetarian so couldn’t even eat the pizza (what a waste of food). On top of that, Uber only refunded me half the price I paid, meaning I essentially spent a tenner on a tiny cheesy bread (make it make sense I beg)?! Then I tried to call the restaurant itself, and I am not being remotely hyperbolic when I say I called 10 times and received NO answer. Couldn’t even have a replacement pizza or drink sent over, so ended up eating a frozen pizza for dinner. Overall, really disappointing experience. There hasn’t been a lower moment for a Caesar since the Ides of March.

The shop says it shuts at half 10 online but it’s always shut at least an hour earlier whenever I go?? Update your opening times

It’s not often i use this Domino’s, but EVERY time i do theres a problem. When placing an order the waiting time is 12 - 14 minutes but when turning up for collection after 20 minutes, they haven’t even started it, thus ending up being a wait of 35 minutes+. Then they always say they have ran out of a side. Well thats great but why let me order it in the first places then. Obtaining a refund seems really difficult for them. You don’t normally mind overpaying so much for a bang average pizza as long as the service is good, but here it is shocking. I will definitely not be returning