Based on 2.228 opinions finded in 4 websites
Based on 2.228 opinions finded in 4 websites
Nº 337 in 803 in Southend-on-Sea
Nº 5 of 21 Fast food in Southend-on-Sea
Opinions
Fantastic experience at Fish House Southend. The staff are incredibly friendly.The portions are generous, offering great value for money. The fish bites are absolutely delicious – fresh, crispy, and perfectly cooked. Highly recommend stopping by if you're in the area. A true gem in Southend.
Cyber Trust . 2024-11-02
MORE AT Google
First time ordering from here this evening. Was lovely food. The chips are amazing. Will Be returning customers
Claire Greatrex . 2024-10-25
MORE AT Google
One of the best fish and chips in Southend-on-Sea. Go for the special, enough for one, .very generous portions. I always go here Well recommended. Parking outside if you miss the school run at about 12
jolyon walker . 2024-10-19
MORE AT Google
Great food, gluten-free options, and the staff are very nice. Never get an order wrong. Never a long wait despite the fact they are always really busy. Bit more expensive than some fish and chip shops, but I've tried a few others locally, and they don't compare. Best curry sauce!
Michelle Saunders . 2024-10-19
MORE AT Google
Delivery man had 3deliveries. My one was last and late and cold. Not a happy man.
Peter . 2024-10-08
MORE AT Just Eat
Food was ok. But delivery was over 30mins late
Tracey . 2024-10-05
MORE AT Just Eat
Good quality & price plus quick delivery!
Chris . 2024-10-05
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3mins late,but who's clock watching, nice fish n chick's, would recommend, I'll be ordering again soon
Tony . 2024-10-04
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Delivery an hour late , food was Luke warm , I had to go and find my courier as he was aimlessly riding up and down the street . The restaurant has the cheek to charge a service charge for a service that was non existent. This is not the first time w
Steve . 2024-09-30
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It’s simply the fish and chips there is. Enjoy
Michael . 2024-09-27
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Delicious food, freshly cooked and piping hot on delivery. Very thoughtful staff noted an oversight I had made (in my sleep deprived state thanks to my toddler having his second cold in 2 weeks) and "saved dinner" - I am grateful for your generosity x
Kerry . 2024-09-26
MORE AT Just Eat
Perfect! Such good food and friendly driver
Sara . 2024-09-25
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I waited over 2 hours for my order
DAVID . 2024-09-22
MORE AT Just Eat
Lovely meal, the Delivery young man looked clean and smart looking!
Ingrid . 2024-09-22
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Food was over 1hr and 30 minutes late so we had to buy more food as the children were hungry so £30 take away cost us an extra £15 so will not be recommending just eat or fish house. It was NOT the driver's fault as when food did arrive it was hot
tarbin . 2024-09-21
MORE AT Just Eat
Get your Skates on this Plaice Rocks, Good traditional Fish N Chips
miles Jackson . 2024-09-18
MORE AT Google
Good was hot and delivered by a very nice man, the gluten free option was catered for well.
Alison . 2024-09-14
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i was not happy with the food it had flies coming out of it and had to be binned.
Kerry . 2024-09-13
MORE AT Just Eat
amazing food cooked fresh delivery driver was friendly and polite overall I'm happy with my purchase and the service provided by the company
jordan . 2024-09-11
MORE AT Just Eat
Very nice food fresh and was on time thank you
Nadeem . 2024-09-11
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The fish House fish and chips is our place to go ! The fish is good and fresh,
Pamela . 2024-09-07
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Great food as always and super quick delivery!
Amy . 2024-09-06
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Too much butter in fish and nugget
Jessie . 2024-08-31
MORE AT Just Eat
good food but only half the order delivered so had to run out and get the rest from another shop for my kids. called but nit a bit interested just Said go to just eat! not good customer service
Sarah . 2024-08-30
MORE AT Just Eat
never will I order on this app ever again shambles didnt even get my food and the driver said he would deliver it and didnt so want my money back
Liz . 2024-08-29
MORE AT Just Eat
driver went the wrong way for 10 mins food arrived stone cold when I asked the driver questions he said he does not speak English. I don't think multi drop is acceptable if it is in two different directions from the restaurant. I want a refund on delivery fee and service charge not just my food. this is making a good restaurant look bad and I hope they complain too.
Rob . 2024-08-28
MORE AT Just Eat
great quality food and service as always
Paul . 2024-08-27
MORE AT Just Eat
Food never arrived! Watched driver stop on map at different road and mark as delivered! Called take away but they couldn’t do anything as just eat driver. Takeaway then shut so we couldn’t get dinner! No one to complain to just a standard email saying just eat would look in to it. Won’t be using just eat again!
Clare . 2024-08-26
MORE AT Just Eat
My food status is delivered even though the order was wrong and taken back!!!!
Raj . 2024-08-20
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Saveloy didn’t have no flavour but the chips was really nice and fish
Brad . 2024-08-20
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driver took deliveries in opposite direction after picking up my food. then passed the shop on route to me. bag fell apart when delivered. food was at an ok temperature.
Alison . 2024-08-17
MORE AT Just Eat
Battered sausage tasted vile chicken was over cooked
carmen . 2024-08-12
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We also go to the fish house on the way to football. Considering the length of the queue, the food is always top quality, and the service is delivered with a smile and polite conversation.
Stuart Bailey . 2024-08-11
MORE AT Google
I’m sure the food was fine. Unfortunately mine didn’t end up in the bag although I was charged. Won’t bother again.
Lolly Booth . 2024-08-10
MORE AT Google
New to the area, nice friendly staff. Great price and lovely food. Definitely be going back.
Ricky Judd . 2024-08-03
MORE AT Google
Freshly cooked, piping hot and very enjoyable.
Les . 2024-08-02
MORE AT Just Eat
really disappointed today, been going to the fish house for 20+ years but today the fish was literally dripping in yellow oil and the chips tasted old, really chewy and just not pleasant. never been like this but will make me think twice about returning
Lisa . 2024-07-30
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Wow however was cooking tonight give them a raise as the chips were spot on and my wife's fish was amazing
Ross . 2024-07-28
MORE AT Just Eat
cold chips and dry fish. Not normally bad when I walk in.
Kevin . 2024-07-26
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Discount Tuesday doesn't really work. Discount minus VAT and a Service Charge = a discount that's not worth mentioning. Chips were undercooked, greasy and cold. Very disappointing.
Donna . 2024-07-23
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The fish was very dry the chips were soggy and oily and there was so many black chips and beans won’t be ordering again from there
Stephanie . 2024-07-21
MORE AT Just Eat
Food great as usual. But forgot the ketchup I ordered and paid for 😞
Isabel . 2024-07-19
MORE AT Just Eat
Fantastic, will definitely be ordering from again. We had intended to do a pickup before realising we could have it delivered to our house instead (much prefer a delivery after a busy work week!) partner was very happy with the vegan fish too. Recommended 😁
Chris . 2024-07-19
MORE AT Just Eat
Saying delivered not even turned up!!! How can you not know where you’re going
Alesha . 2024-07-15
MORE AT Just Eat
The fish house has been my only go to for fish and chips (and other) goodies. For as long.as I've lived in Southend. The golden winner is their curry sauce. It's the best in town. They are always busy too which gives you a clue to quality. I'll always go to them and hope they continue to serve the best ☺️
Jason . 2024-07-15
MORE AT Just Eat
Sadly food was cold and found an actual stone in the chips from the potatoes. Cost £5 fit delivery and service charge so just not worth it
Mike . 2024-07-12
MORE AT Just Eat
Genuinely disappointed, I always order from here as they’re my fav. But the chips were still hard inside and were stodgy on the outside. Borderline inedible 😫
Lacey . 2024-07-08
MORE AT Just Eat
You sent me the wrong order and it wasn't very pleasant lm sorry to have to say this
Sharon . 2024-07-05
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I placed the order at 4pm ask fora 5pm delivery, itsrrive at5.15
Sue . 2024-07-03
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it has not been delivered. not got my order
Irene . 2024-07-02
MORE AT Just Eat
Food and service was not up standard
Edward . 2024-06-30
MORE AT Just Eat
Worst chips I've ever had. Gone down hill, and the staff don't even acknowledge you when you order, just throw in a bag, only words were do you want salt and vinegar. The chips were really greasy, expensive and most of it went in the bin, would of taken them back but England were playing. Chips were horrendous!!!
DJ Bombaya Lewis . 2024-06-30
MORE AT Google
food was hot and packed with care. It was perfectly cooked
Michelle . 2024-06-25
MORE AT Just Eat
we usually order from here. this time not good as our delivery was just left on doorstep and we didn't know. the chips had gone up in price and not as nice as there were lots of crispy small chips all dried up. my burger hardly had anything in it and flat as a pancake. hopefully next time be better.
jackie . 2024-06-25
MORE AT Just Eat
will not be ordering there again not good quality at all shame used to be so good 😢
Russell . 2024-06-14
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Very good food and happy with the service
Scott . 2024-06-05
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Well worth the wait all I can say is brilliant food definitely going here again . Best chip shop bye far
Luke . 2024-06-05
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Terrible place for deliveries, they treat riders like slaves. If customers are wondering why it takes ages for their fish & chips to come is because they don’t start processing the order unless the driver has arrived, although they have 10-15 min to do it they simply ignore it
Chirila Catalin . 2024-05-29
MORE AT Google
chips great, chicken a little dry but the skin was very brown and crispy, tasty.
Margaret . 2024-05-26
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Fantastic food delivered hot and in good time
Sarah . 2024-05-26
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cold fish and chips. and the fish was really soft outside and soggy
Stavros . 2024-05-21
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Good food good delievery time well done
hazel . 2024-05-16
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Shame it was the wrong order and absolutely no help whatsoever (even though I heard them saying that they were waiting for this)
Karen . 2024-05-07
MORE AT Just Eat
seem to take a long time from ordering.
Marion . 2024-05-07
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amazing food and rly nice driver
Paige . 2024-05-06
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Food was hot and very hearty portions
Gemma . 2024-05-05
MORE AT Just Eat
We normally order from fish house quite alot. Never fails to please. But the one time it goes wrong.. Nothing gets done about it. Placed a £31 order. Waited over an hour. To then receive a call from the restaurant to say the driver delivered our order to the wrong address. The restaurant just says we have to refund it through JustEat. We tried. Justeat refused the refund. Unsure why. Maybe they need confirmation from restaurant and restaurant didn’t tell them? Who knows. We’re now short £30. Restaurant couldn’t offer to re deliver our order or anything to help us out. Not happy at all. Is a lot of money also.
Sasha Noble . 2024-05-04
MORE AT Google
fish was absolutely beautiful but chips were old and refried sadly really let down as I had recommended to a friend
Diane . 2024-05-01
MORE AT Just Eat
They forgot my pie and I was charged for it
Rebecca . 2024-05-01
MORE AT Just Eat
The food from here is always delicious and apart from a Chinese makes the best curry sauce. A lot of places make a gravy based sauce but the fish house seems to make a proper curry sauce, so 10/10 from me
Katrina . 2024-05-01
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Great staff. Best place in Southend. Keep being great. Love an miss u all with love charmaine an Co ❤️
vicky . 2024-04-27
MORE AT Just Eat
The fish is superb chips excellent. l will not go any where else for my food absolutely superb 👌
Sharon . 2024-04-25
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Great food and perfect delivery thank you.
Miranda . 2024-04-25
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always order from these guys. top service and quality food
Paul . 2024-04-21
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Great Fast Service , quality food 👌
Kelly . 2024-04-15
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Didnt order any chips but they through some in for free, food was great! Highly recommend
Jamie . 2024-04-09
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Very kind and friendly driver! Perfect!
Luís . 2024-04-07
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Used to be a decent chippy but this was disgusting. Inedible rock hard stone cold saveloy, soggy batter and manky chips. Really disappointing.
Paul . 2024-04-04
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Food was delicious as usual, nice and hot and the batter perfect on the fish. The only thing I would say is that today's portion of both fish and chips was much smaller than normal, not impressed with such a small piece of Rock and so little chips.
Sue . 2024-04-02
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not very nice - savaloys chewy - chips not cooked properly and everything apart from the bread roll was cold......
Chris . 2024-04-02
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Just lately the food is always cold. Very disappointing!
Donna . 2024-03-29
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Missing items and freezing cold absolutely unacceptable!
Jed . 2024-03-27
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Wasn’t the restaurants fault but the driver was assigned and didn’t show up for over an hour. In total we were waiting for 2 hours NOT HAPPY!
Rosie-Jean . 2024-03-26
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I have always liked the food from here but I have just ordered fish and chips from here and it is inedible. The fish had black hard bits in it and the chips were green and mush it has all gone in the bin Not happy
Jayne Lindoe . 2024-03-12
MORE AT Google
Placed an order at 4 pm on the dot, food eventually arrived at 5:35, food was barely warm, the driver said that there was a traffic problem, but the shop is only about a mile and a half from here, ridiculous. Ruined our meal. really fed up
Sue . 2024-03-11
MORE AT Just Eat
Lovely food but was disappointed to hear your staff call the lady in front of me who was trying to get her food rude. All this lady was doing was asking to get her food from the counter. The thing that made it worse all the time I was waiting for my food they were talking about it. The lady was actually sitting in and could probably hear it. Such a Shame as she did nothing wrong
renee m . 2024-03-09
MORE AT TripAdvisor
never any problems with deliverys always use just eat
Janet . 2024-03-09
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Took awhile though was in the time frame. Delicious vegan burger and the buttered sausages were hot and yummy. Unfortunately chips were cold and somewhat uncooked. Hopefully going to be refunded soon.
Jim . 2024-03-08
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My husband and I went to The Fish House for the second time after a bad first experience. We wanted to give The Fish House a second chance and hoped the first experience was out-of-character for what we heard was a very good fish & chips takeaway. Sadly though, the experience the second time around was just as poor as the first. As vegetarians, we were chuffed we found a fish & chips takeaway that provided options for us. On both occasions, we chose the vegan chips (i.e. chips cooked in separate oil to that of the meat and fish) and vegan battered sausages. Sadly though, the vegan battered sausage wasn’t great and tolerable at best. It was very well done / burnt / crunchy on both occasions. The batter tasted okay though. The most disappointing part of the meal was the chips. On both occasions, they were lukewarm and seemed as though they were cooked in oil that wasn’t very hot. They also tasted undercooked and were flavourless. My husband put the chips in the air fryer on ‘max crisp’ when we got home which markedly improved them. To all vegetarians and vegans out there: either be prepared to air fry the food when you get home or take your custom elsewhere. The food was not worth the money or wait.
Caitlin M . 2024-03-08
MORE AT TripAdvisor
Only got half the food I ordered
Kylie . 2024-03-06
MORE AT Just Eat
Ordered 1 large chips and 3 battered sausages but only received 1 battered sausage. Called restaurant and was told they will not send them out and to request a refund. Not happy as its not my mistake
Natalie . 2024-03-04
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Delicious as always, and wonderfully hot thank you
Sue . 2024-03-03
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delivery time is ridiculous too long waiting nearly 2hrs, & in the end we received the wrong orders!!!! pls your delivery men!
Richelle . 2024-03-01
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Food wasn't delivered, never heard from delivery person.
Paul . 2024-02-29
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First thing me I have used this delivery service, very informative regarding eta
Hazel . 2024-02-29
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Waited one hour and 10 minutes for it to arrive cold !
Karen . 2024-02-29
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Good food, but missing a burger
Donna . 2024-02-28
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Delivered wrong food due to Just Eat not the shop
Graham . 2024-02-27
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Great food and delivery service. Thank you.
Miranda . 2024-02-26
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Food was amazing but missing some items sadly x
Dee . 2024-02-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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423 Opinions
In the area and fancied a bit of fish and chips so after a walk along the front I chose to pop in here. Found a table near the back and chose what I was going to have before heading down to place my order. Two members of staff on and the younger of the two served me, firstly apologising as it was table service and she didn’t realise I was ready to order. To be fair to her I’d only been sat less than a minute. She was really happy in her work, not false happy, really pleasant and welcoming. She was also very chatty when she brought over my food. She’s a credit to this business. The food was good, a decent price and I left full and happy. What more do ya need on a cold Tuesday night in November?
248 Opinions
Fantastic chippy, golden chips, perfect fish. Everything tastes amazing, and great pricing. Lovely family run establishment.
211 Opinions
66 Opinions
Disappointingly replaced by "Edwards kebab". Lots of shiny new equipment then cost of which is reflected in the menu prices which have increased enormously but sadly the previous good quality is no more. Scrappy inadequate remnants of salad, kebab so strangely tasteless that appetites were killed before half the meal was eaten. Rest thrown away. Will NOT be returning.