The Finest Catch in Cherwell

Hands down worst chip shop I’ve Been in a long time!!!!!!the to people on front are the slowest staff I’ve seen!!!took soooo long just to get the order then leave on the side open (YES WHILE THEY TRY DO MORE ORDERS) while they salt an vinegar(well if you call that!!!) chips were more like shrivelled empty sleeping bags!!!dry and horrid!!!!! Remember going here a while back and thought it was rubbish!!!!!!thought couldn’t be that bad second time around!!!!and YES!!!!! Terrible!!!!! Would give zero stars if I could!!!!!!

Another lovely chese burger and chips tonight..food is always so good and excellent quick delivery service

Nice quality food and friendly staff!

Excellent service and food, good value. Delivery on time. Highly recommended

Just a FULL ON … No. it’s one of those which has an irony… The word “Finest” being the absolutely last thing this place represents. The service… slap dash. Couldn’t care less. More like a hang out for staff and friends out back.

Don’t order anything “gluten free” ! They have been serving me “gluten free sausages”for months now that actually contain gluten after each time confidently telling me they did not contain gluten . No point in having a day dedicated to gluten free if you have no idea what that means, not even an apology & laughed at by staff- awful service & incompetent staff

I think the food was cooked in very old oil, was not at all nice

Hadn’t ordered for a while as our last home delivery from this shop wasn’t great. Went in on a Friday as it opened early and was on my route home so I could collect. Ordered, amongst other things, a large cod which was MASSIVE. A lovely piece of fish but have to say the batter seemed under done to my liking. Likewise with the battered sausage we ordered. Chips were good compared with my last order. Unfortunately missing curry sauce which was ordered and paid for. Not worth travelling back for as I’m not particularly close. This was one of the problems experienced previously (missing items from order) so a shame to have the same problem again- kicked myself for not double checking but given I had waited a while, the shop was quiet and only seemed to be preparing my order, I’d didn’t think I’d need to. Good but would likely go elsewhere next time.

My partner treated me and my mum to fish and chips for my mums birthday today it was awful the chips was still hard and the fish batter was soggy I was so upset I thought The Finest catch was the best in Bicester

Waited ages for dry fish and chips, will not be visiting again. Sorry

Fed up of having re-heated chips from here.

The most important part of a good chip shop is good chips. These guys haven’t cracked it. Chips always taste like they’ve undercooked the cheapest potatoes they could find. It also, bizarrely, seems to be the most expensive chip shop by far. Had chips from there 3 times now and won’t be revisiting.

Went to order their 1/2 price fish n chips with a burger. Ended up costing £15 when we questioned this with the young woman behind counter she could not explain why…after being handed the food I asked if I could get a receipt which she then said probably not. Seems like this 1/2 price fish n chips is a bit of a scam. Wouldn’t recommend.

I didn’t want to have to write a review, however after trying to contact the shop to resolve this via phone and email and left with no response, I have too. Please see below email sent on 08/02 My partner came to the shop at 17:25 and ordered a fish and sausage lunch box, a cheeseburger and a large portion of chips. When he got home we realised that the portion of chips was not there, upon opening my box I found that the fish was completely undercooked and still had raw batter on it, please see attached. And the chips were hard, still firm. We are disappointed as we have been coming to you for a while now and haven’t had any issues before and always recommend to friends and family! In response to your reply - as stated in the review this was the 08/02 I have emailed twice since and called multiple times, I have now emailed you the thread of emails.

The battered halloumi from The Finest Catch is delicious.

My partner ordered us some food from here this evening and we definitely won’t be returning again! The curry sauces were STONE cold. Burger bun was cold and stale. chips weren’t cooked properly. So disappointing, when they first opened it was so much nicer but it’s gone really down hill now. Don’t recommend!

Our regular place for good fish and chips. (Tip: we reheat in the air frier for extra crispiness). The beef burger is also nice. Would love to see a better quality sausage!

Picked up dinner on the way home, Monday evening around 5.30pm, thought the place would be busy but it was dead! Ordered large chips, two battered sausages and a fish cake £10.90. Cash only for some reason but ok. Withdrew some cash and paid. Waited 5 mins, the fish cake and sausages were freshly cooked, I could see those being done, couldn’t see the chips being cooked. Got home and unwrapped to discover the chips were dreadful!! Talk about over cooked/recooked, they were dark brown, dry, tough and definitely not fresh! Well they may have been freshly cooked on Saturday but not today! Tried calling to complain but the phone number doesn’t ring, instead gives a message that says “the party you are calling cannot accept calls from your location” then hangs up! Wife has emailed to complain as that seems the only way to contact them. Have asked for a full refund but not holding out much hope! That’ll be the last time I buy from there!

Sometimes the food is great, sometimes it tastes like it’s been reheated from yesterday. Mostly we go to find that it’s shut. We always check on Google first but have found we turn up and they’re closed but never updated their hours on Google especially around the holidays!

I had a delivery done tonight and I normally do most Fridays, not sure who the cook was but fish and chips and battered sausage and chicken strips and two burgers, now boy's loved the burgers, chicken strips good said girl liked, but what happened to the fish and chips and battered sausage, batter totally soggy, as well as the battered sausage and the chips were probably from lunch time disgusting, all food was cold and I tried to call but it said they don't take phone calls from where I live, really, I was really shocked as this is the first time I have ever had bad food from this place, it has always been piping hot and beautiful, really quite shocked, btw was delivered but was a really quick delivery, not a problem regarding the delivery at all 😕

Just ordered food from here that was delivered and I have to say it was the worst chippy I have had from. The chips tasted and looked like they were cooked hours ago and were cold and rock hard. Won’t be ordering from here again

Arrived at 8.45pm on a Thursday. Two customers inside, both wanted fish and chips (it is supposed to be a fish and chip shop) but were told that they couldn’t be bothered to cook 15 minutes before closing. Won’t be returning which is a shame as some of the staff are very pleasant and helpful

Chips are definitely the best in Bicester - maybe even Oxfordshire...not too oily... big and crispy - almost perfect imo... really delicious. Staff seem friendly enough. Probably a bit more expensive than elsewhere but definitely worth paying for

We use Finest Catch regularly, however tonight's delivery of fish and chips tasted disgusting, the birds have been given the chips. It's like they've been reheated from yesterday.

It was decent but it was a while ago when I last visited. Tasted exactly like the fish and chips from Wetherspoons.

Sloppy/soggy fries, crispy fish tho 🫡

I had chips curry and sausage the chips were disgusting the curry was very bland sausage was edible . Would not recommend.

Best fish I have ever had, would highly recommend 👌.

Very friendly staff and helpful glad I ordered the regular fish and chips don't think I could have finished the large size Only down side could not dine in it was one reason I came here I would have the takeaway again

Menu out of date £10.30 for large cod and chips just a little bit dear and can get similar and cheaper in Bicester

Over 2 hours wait for mediocre fish and soggy chips ordered online, during which time we phoned three times for an update and were lied to (“It’s been sent out”, then “We’re about to send it”). Utterly utterly hopeless! Could have driven to the North Sea myself in the time this outfit to deliver from 1.6 miles away. Never again!

Fish was awful this time, having used regularly and always very happy, fish was grey and smelt disgusting. When called to express unhappiness was told it may be a new supplier!!!

Very disappointed. Ordered from Uber eats two portions of cheesy chips and some scampi. The chips had the smallest sprinkle of cheese but I was charged an extra £1.40 for a teaspoon of cheese. Chips themselves were disgusting. Looks as though they've ran out and run to Iceland for cheap replacement, definitely not quality chip shop chips. Will not be ordering from here again. Incredibly expensive and bad quality.

We just got a takeaway from this shop 4 cod with chips and the only way I can describe it would be "TERRIBLE". Very over priced for the lack of quality, the cod was the size of a frozen packed fish your local shop. Chips again just terrible. I advise you find another place or cook from home!!!!!

Ordered off uber eats charged over 3 pounds for a small portion of chips just enough for ine person. The burger was big but bland. How its rated 4.6 on uber eats I don't know. I couldn't even give a rating on uber eats. Very dissapointed i spent 38 pounds on a meal for 2 that was burger and chips that were not up to par by any standards due to a rating giving on uber eats. Much better restaurants have better food and cheaper but yet rated lower 36 reviews it has apparently I suspect they are not real

Alright (not great) cod and chips, but most of the things on the menu were unavailable. Also, they use polystyrene packaging, which is non-recyclable.

Don’t waste your money, it’s awful!

As a regular at Barberry chip shop, for some reason i thought i’d give this place a go. Really wish i hadn’t. really poor service. Waited over 20 minutes for food, and it wasn’t at all busy. (The guy before requested a refund because it took so long). 5 staff all spending a little too much time doing not a lot. Got home too average fish and chips - but cold curry sauce! Sorry to have strayed Barberry - it definitely won’t happen again.

When it first opened it was soo lovely from the food to the staff, I enjoyed visiting the shop but then covid came and since then it’s gone down hill regardless of the people keep going there…the seating bit has gone, need to update your Facebook cover photo. The staff are miserable now. Also the bins behind the shop and outside front of shop absolutely appalling. I’d be embarrassed to work here. But it’s not just them it’s dominos aswell the amount of boxes rammed in the bins isn’t good and right next to the school and nursery what an bad image it sets to the younger people to follow and behave in a respectful manner. The fly tipping out the back has been there for six days.. I wonder how long it will take for it to be dealt with.. birds and cats have been around the bags. The Biffa bin is full and needs emptying rapidly.. Since helping the shop and the land owner empty the bins out the front the CDC will no longer provide my picking group with bags. Thanks guys 👏👏

Fish was under cooked , batter was mushy, chips were over cooked, mushy peas were awful. Worst £25 I’ve ever spent in my life ! You should be ashamed of yourselves for selling such vile food !

Took more than 25 mins wait to get fish, chips and burger. Burger was cold. No apology, just repeatedly told ‘a few more minutes’ with staff shrugging their shoulders

The online order and pick up and deliver is good and the food is alright overall. Chips are often tasteless and their idea of large is not even medium to me, and this isn’t me being greedy, this is compared to other chip shop. Overpriced as well. We only use this when it is inconvenient to use Barberry fish bar in Bure Park, which is 100% better. Because of these things, I would give 2 stars but due to the friendly service and the amazing fish cakes I’ll give 3.

One hour and 30 minutes to have a cod and chips delivered. Delivery driver said oh just complain and you'll get free food and stuff... this is terrible service. 13 calls to shop and no answer to say why its delayed or how long it will be or is it lost!

Love the food here but have rarely eaten here because it is never open at the right times. Normally I want it during a working lunch

Despite their website showing the restaurant section, it is still closed and they told me that they have no intention of reopening it. Wasted trip.

Nice and clean and food is nice but I tried calling for 20 mins. Decided to drive there to find out they don't do pies like they have advertised. Girl serving said she didn't know where the phone was!!! Order came to £6.60 I gave her £11.60. She was totally confused and had to ask for help haha. Same everywhere no one cares. Were going backwards

Two hour wait and £3.99 delivery fee. No thank you. Awful.

Well what can I say no answer from the restaurant and late delivery turned away waste of time went elsewhere in the end.

Didn’t get asked about salt and vinegar. Large chips is more like a small. Compared to others. Wasn’t the best cooked chips, tasted like they had been sat under the warming lamp for to long. Will not use again!!!!

Excellent cod with light crispy battery and fresh chips. They were busy which is always a good sign gor a chippy

Opening hours are limited and short, takes ages to get food, still have to wait outside. They have the unit for the restaurant as well but it’s been almost a year with nothing going on. Food is expensive too with a really limited menu.

Good food but turn the closes restaurant into an indoors pickup area! Waiting in the cold in winter is not great.

Delivery was on time, piping hot, delicious. Was a bit worried about the previous review’s but no problems with my order.

Great Cod and Chips every time!

Great fish and I usually go to their competitor but they were closed over Christmas, so very surprised and pleased they were so good. Long wait as they were busy but worth it

Best fish and chips, secret is light on the batter on the fish!

Staying at a local hotel and didn't fancy the menu offerings, dropped into here for cod and chips, so glad I did, top quality piping hot food.

First time using this chip shop and will be the last, the food was poor, being served at the door in the cold is a joke, no drinks available, boxes everywhere looks really unprofessional !! Might best going elsewhere

This chip shop is going down hill fast. When they first opened it was a 5 star review no doubt, but what seems like almost 100% staff turnover has created chaos... today I waited 45 minutes for my order. What's more you can't wait inside, and it's 2 degrees tonight. I stood outside in the freezing cold with about 6 or 7 other customers watching the staff argue amongst themselves and not a single order left the shop for 15 minutes. They didn't know which orders had gone out and which hadn't, the delivery driver (also waiting) seemed to be more helpful to the chef than the actual staff. The lady with a black t-shirt and brown hair needs to tie her hair back properly like the others to avoid literally dipping her hair in takeaway boxes. At one point when I stood to the side of the shop to find some shelter from the wind I saw staff hiding behind the wall with bags of food on the floor sorting out the contents. Pretty sure that's not up to hygiene standards! I like the food, but not enough to stand in the freezing cold for 45 minutes. Not even a sorry when the food was finally handed over.

Bought a large cod, regular haddock and halloumi fries. I'd say this is one of the best fish and chips I've had in the UK. The serving size is also massive. That large cod with chips is sufficient for 2 people.

Really happy with the fish and chips we got from here. Tasty, huge portions, good value. We will be back!

Ordered food through just eat and said it would be between a hour and a hour n half came within 45 minutes of ordering delivery driver was very polite food was excellent definitely recommend this outlet if ever in area again in hotel will definitely order again

20 minutes wait for food. ( staff training again). Chips hard. Fish tasteless. Overpriced rubbish food.

They could get 5 stars if they offered salt and vinegar... Yes it's worth another two stars! I even specifically asked for salt and vinegar and still didn't get it. Makes all the difference to the taste and certainly makes that gorgeous smell of chippy tea... All I could smell was fat on my way home... Very disappointing.

Amazing food! Great service and friendly staff. Their burgers are fab too!

Ordered online and collected!! Great service!! Lush fish and chips, we'll definitely go back!!

This was the best fish and chips I ever had. Chips nice and crispy fish just melts in mouth. I am lorry driver amd tried many fish and chips in UK I can say honestly this is the best one in UK. Thank you so much!

Good fish and chips, decent portion size

Brought fish and chips, chicken burger and chips, scampi which was lovely but the other meals were stale , £19.45 for food that went straight into the brown bin. FINEST Catch you must do.better than this.

First try of this take away, nothing to rave about

Bought chips this evening which were stale and burnt, most probably from the previous day. Very inconsistent service and not worth the time and money compared to other chip shops I’ve been to in Oxfordshire. Just honest opinion compared to other chip shops in the area. We put ours in the bin. Thanks

Disgusting and overpriced for what I ordered never coming here again stick to Tesco and cook it myself

Ordered at the shop to take away, food fresh and generous portions. Will certainly go again

Over priced food with poor customer service. Very average!

Great food all round and service to match. Friendly staff.

Best place in Bicester for delicious fish and chips. They are also deliver.

The food is great. And delivery is very quick. This definitely was the finest catch of the day. .

Not greatly impressed waited an hour for delivery only to recive cold food with parts of the order missing, this I can sympathise with. What I can't is driving out to return the food and being met with staff looking at their feet and a manager that didn't really seem to bothered, not even an apology asked me how much the order was and gave me cash in silence. I would also appreciate the manager wearing a mask while dealing with customers and not wearing it around his chin. All in all a bad experience shame the one on burefarm isn't open on a Sunday as they are far superior Response to the owner: The first call I made to make you guys aware you had put ketchup in instead of tartar sauce, as there is no option to select it while ordering online on your website. I was told they were sure I said ketchup and not tartar sauce and the driver had gone home which is understandable as you close at 8pm on a Sunday and it wasn't delivered till 7:50pm. The second call I made was to let you guys know you had forgotten to put the battered sassuge in as well which was the main part of my meal. I said I would be bringing the food back for a refund and would not be using you again. There was no shouting, there was no swearing, there was no disrespect to any of your staff if any kind. so to be caught out lying isn't a good sign and to try and spin it to say you had a bad customer for the sake of Google reviews is pretty unprofessional. As I told you previously and in the above review I will not be returning so there is no need to tell me my future orders will be rejected as there will be no future orders

Food is great, web site payment works well but could do with a with a time to pick up pre ordered food. Otherwise got no comments as it seems quite a slick operation and food tastes great

Nice friendly staff , a little wait for your order but on the whole good, the fish is amazing.

Amazing! I tried it today for the first time after hearing/reading only good things about this restaurant. Everything was so tasty! I tried the Cod, scampi, chips and cheesy chips. There isn't one thing that I am not happy about. I will definitely order it again soon.

This is my first time trying the finest catch although hearing about it for a while. I ordered through the website and opted for collection. I received my order within 25 mins of ordering. The staff were quite friendly and answered the question I had about the collection policy. I loved that they have recyclable takeaway boxes. 😊 My order was haddock & chips and cod & chips. They were good and the fish was fresh, which I like. The portion size was good for me, I didn't finish in one sitting. I would recommend for a fish and chip Friday.

Very tasty and no need to walk inside. Makes sense.

The reason for the 3 star review is we think it was nicer when it first opened hopefully after COVID the restaurant next door will open & things will pick up and get better like when they first opened.

We ordered on just eat, food arrived quickly but there was no flavour. I'm not sure if they ran out of salt or what, everything was bland. I ordered salt and pepper squid but there was nothing but batter and squid. It was my first time ordering from here so I am not sure if this was a one off, but I won't be ordering again.

So tasteless we thought we had Covid.

The food is good quality and nicely cooked, BUT the staff lack the most basic customer service skills. I stood at the door on a wet and rainy day for 10 mins with no one taking my order. 3 others who had ordered online were also standing there, with no one greeting them / dealing with their collection. MANAGEMENT SORT YOUR STAFF OUT!

Happy with the food but not happy that they only do gluten free cod and chip on Monday ... Will happily amend rating when this changes to at least include Friday's and weekends.

Fish and chips delivered yesterday very promptly and by a very friendly person. Have used them several times and the food is always very good.

First class ,in my opinion best fish and chips, batter on fish just right

Booked online, paid by PayPal and collected at the door at a preset time

High quality food that is absolutely delicious. Vastly improved delivery service since my last visit - i love that you can have fish n chips delivered to your door!

This is hands down the best take away place I’ve ever been to. Staff is extremely friendly and of course the food is spectacular. Whoever says the prices are too high knows nothing about food. You don’t need to be a genius to see how well the prices translate into amazing top of the line food. Would definitely recommend!!!

**Don't order online** The Finest Catch is the most expensive chippy in Bicester so you expect to get what you pay for in quality & service. The food is pretty good & the curry sauce is delicious (cheesy chips needs double the amount of cheese) however it's not a quick & easy way to order food. The food is cooked to order, I don't know if this is part of the quality or the owner making sure that there is no waste nevertheless its very slow process which causes mayhem with the staff who are running around in total confusion fighting fires in dealing with a few orders that they have. I thought that I would order via their website & will never again order this way. It took just under an hour from ordering to collection. I let them know I was here ready to collect, they were startled running around trying to get the few orders out along with other customers showing them their Web orders for the staff to write it down & process the order, it was a total shambles. There was one chap that had ordered for a delivery 1 hr 30 mins ago that had to drive there to find out what's happening to his delivery! The poor staff were having to deal with this broken system & I felt for them, it's not working. Eventually 30 mins over my due collection time I got my order which is ridiculous for a chippy, they need to drop making food to order & for the manager to manage the orders, rather than hiding away prepping food in the background leaving the staff to deal with disgruntled customers. The staff, one girl in particular with glasses had initiative who was trying her best to deal with the situation, she was brilliant & is the type of person I would definitely hire however all the others were standing around waiting for food to cook. The people that walked up placing their order at the door got their food much much quicker & before my order, so I suggest to anyone thinking of ordering through their website or Just Eat, DON'T! Order at the door, you'll have to wait for it to be cooked but you'll get it much much quicker than ordering online.

Lovely fresh tasting food, great portions, the best in Bicester!

Lovely fish and chips, good service

The staff were very polite and well organised. They were only young but they dealt with my order and the food is very good

We just ate in the restaurant and had a lovely meal. The fish was amazing 😋 Sorry my kiddies made such a mess.

A little on the expensive side but they do a really nice fish, chips and curry sauce

Not the cheapest but excellent quality fish, in fact some of the best I have had from any fish & chip shop!