The Elisabeth Arms in Wolverhampton

I been using this restaurant 4 years now, but resently I went I ordered food and unfortunately the chef fell ill and couldn't finish the cooking, so they gave me a refund, but it's been over 2 weeks now and I still not had my refund, and every time I phone 2 ask were my refund is they seem 2 thobe me off, very poor customer service in my eyes, so I had 2 get in touch with my bank 2 sort it 4 me

Best fish and chips in any pub that I have been and the bramley apple pie with custard just like my mom used to make

Food and manager are amazing, such a welcoming place thankyou

Wonderful food, polite and courteous staff who went above and beyond to make our time here enjoyable. Highly recommend A++

Charlotte the Manager is an amazing person. Always makes us feel welcome and takes time to talk to my son, nothing is too much trouble for her x

Needs a lick of paint all over.but great food ,nice staff .

Excellent food, very reasonably priced

This place is amazing!! The service is excellent as well as the customers themselves. We, recently relocated to Bilston, were happily accommodated. Even the other customers were welcoming.

Had fish and chips but the chip were just warm

We went for food and was sent to a table. After spending time looking at the menu a member of staff came to tell us they had run out of food a couple of days ago, the kitchen wasshut !!! Why not tell us when we arrived instead of sending us to a table.

great food well worth the money will be going again shortly

This is a great place to go. The food is as excellent as the service.

Food good nice atmosphere very friendly and welcoming

Popped in from shopping my friend and I realised we could download the app as it's a sizzler pub so we did we had 40% off mains and then I looked at my app and it was offering a free drink selective of course but there was a few nice ones to choose from ask we went to place the order staff asked if we had any dietary requirements which I thought was amazing as I've never had that anywhere else so they got a good bonus point for that one vegetarian options quite nice from what I could see with other people eating their food look very nice to We both ordered sirloin steak little bit of confusion to start how to reorder put when the next one came out it was absolutely perfect I have medium rare my friend has medium well it was a nice size portion not overly sized but just enough including the 40% off both stakes only came to a total of under £16 They have a very nice menu also children's menu Staff are amazingly friendly went out the way to help above & beyond I did find the atmosphere sort of more pub then food pub what day did seat us in a nice area with a window view.. ladies toilets cubicles a little small although I am small my friend is taller I'm disabled usage disabled toilet did have to use my radar key very clean It was quite busy and I only saw two staff members behind the bar and they was taking orders for food and alcohol which made a little difficult for them Parking excellent very suitable for disabled people We will be going back And I would really recommend this place

Popped in for a quick bite. Service was fast. Staff are friendly and pleasant. The food was tasty too. Will be visiting again.

Fab service from ed , and a beautiful meal would highly recommend, we had the 3 starters halloumi sticks , king prawns and battered mushrooms for starters good price and cooked so so lovely then I had surf and turf I carnt fault the steak cooked to perfection thank u chefs , mom had scampi and skin on fries which were delicious x Lisa and Janet

Not been for a while was nice to go back great food great atmosphere 👌

Basic, warm, not hot. The contents on the menu were not what was on the plate. Brought it to management's attention but was not interested in coming over and look. The place was a mess. First and last time. Sorry

Honestly the most friendly staff I have ever come across whilst working away! Great service and a pleasant game of pool.

Food is so much better her nowadays in my opinion. My daughter and I enjoyed ours

Slow service , not the bar staffs fault , just need more staff

Amazing place really had a great time food was amazing drinks cheap will be visiting again

Absolutely a fantastic pub with great food and customer service that staff can't do enough for you a nice pub with a friendly atmosphere I will return thanks

Great place and great atmosphere and big shoutout to Ed for making us feel very welcome

Amazing food great staff lovely pub

Great food. Lovely and friendly staff

Absolutely great pub, always friendly and welcoming

Great pub. Lovely food again. Great staff.

Best restaurant in the West Midlands.

Great service, very friendly staff all round.

Rishi is rude no people skills he needs training on how to speak to customers. Bring back the old manager couple months back

Nice drinks. Nice tasting chicken gyro. However, i would suggest making the portions bigger, and adding more chicken, as, although it tasted nice, i did not feel as if it was a filling meal... I hope you can take my suggestion to heart and hopefully act upon it

Friendly staff and atmosphere. Food was good, nice and fresh. Will come back again.

Thank you so much to the staff for allowing us to have a family reunion here Would recommend highly

A very nice place to go. Friendly staff, welcoming ambience and very good food.

Lovely friendly staff foods amazing came out quick after ordering everyone was very pleasant . Will def go back so much foid dishes to choose from and value for money

Had a great meal at a very good price, The staff was very friendly and had a good laugh with them, will definitely be coming back here again

Abi was fantastic today I came in with my family and nothing was to much trouble she really went out her way, amazing keep being great abi ❤️

Great atmosphere friendly staff

Come here for lunch today & had fish & chips & a chicken feast & then a cadburys lovers sundae & it was beautiful couldn't fault any of it, we ate the lot, we really enjoyed it will visit again

Lovely food. Friendly staff. Perfect Sunday afternoon ❤️ children and dog friendly ❤️

Great atmosphere, great service and friendly staff would recommend

Anniversary meal good food and atmosphere

Ordered a super steak, and wow it was super ! Puts Miller and carter to shame. My children also loves their chicken wings and 80z sirloins. Cooked to perfection. Ed was amazing on the bar and I was totally happy to take his recommendation on the food we ordered. Definitely coming back to this great family pub.

Great service food always great, hot food served with a smile.Ed on the font of desk and bar really helpful and polite.We travel every four to six weeks to visit Mum and dad and we always choice to come here as we enjoy it here

Another enjoyable visit to our local, the Elisabeth Arms. Served by Ed who is great, always polite and gives good service . All the other staff are polite and helpful. Food was great as always.

Amazing customer service, lovely food for such a reasonable price! Also super friendly for children with grabber machines. Definitely recommend!

Steak was cooked to perfection and fish was lovely and crispy, the barman Edward was friendly taking our order would definitely come back

Arrived at 5pm on Friday night table pre-booked 6 guests including toddler Told when ordered food was 30 min wait Over 1 hour later and after asking where food was. Food came out staggered and kids meal almost last. Very disappointed Paid £17 for rib and wasn't impressed with extras not with it cost. Surf and turf ordered and repeatedly asked for pepper sauce which is meant to come with it.

Fantastic value for money. Friendly staff. Nice atmosphere

I hadn't been to the Elisabeth arm since my last review but I went Wednesday evening 31st and I had steak and it was very nice

So glad we came here. We had the dining out gift cards given for birthdays. Saw some bad reviews which made me unsure but decided to try for ourselves. We both really enjoyed our meal. It was busy but didn't wait long to be seated or served. Had the mega grill and Gyros, 2 pints of Madri and 2 glasses of Woo Woo and just over £46. Thought that was a good deal with how much food you got. The Gyros also came with 2 large flatbreads and salad. Friendly staff and clean pub. Would definitely come again, so happy to recommend. 👍

Thought it might be busy on Sunday teatime, so booked a table online, registered with them and got an offer code. On arrival realised I didn't need to book because there were plenty of tables available, but I would have missed the offer. There were more people outside than inside dining so our order took quite a while, but when it arrived it was hot. Although pleasant the surroundings are beginning to look tired, could do with a bit of money spending on it to revitalise it.

An airy and spacious estate pub with ample parking and decent drink selection. Limited on the ales, mind. Definitely one one for these summer days..

Great priced menu and customer service was excellent

Super food with very welcoming staff

Had a bad sinner the rib was all fat and make me feel sick. 1 hour wait for the privilege, families shouting across the restaurant not a great atmosphere.

both had chicken n mix sharer meal .. never agaon chicken was dry and very well done actually looked burnt.. had to wait about 35/45 mins for food to arrive .. usually food is amazing but this time around it was very poor quality

Food was absolutely amazing and the price was unbelievable!!! Friendly staff and very nicely laid out pub!!! Will be going again and would highly recommend ❤️

Absolutely amazing food !!! Can't fault any thing of our experience totally superb

Great food Great atmosphere Great leadership fromRicky and the team

Cheap, nice John smiths, lots of lager choice. Tasty food very small portions. The mains are just bigger than starters at most other pubs.

Great night out. Fantastic for their thursday night offer...... free bottle of wine with two steak meals. I enjoyed the steak. Got the wine..... but didn't get what else goes after a steak. 😉🤣

Friendly staff, good service, food good and very reasonable prices

Best quality, best service, very friendly and very respectful

very good service with great food

Came here with my little girl, always get worried when coming out for food, as she doesn't sit still. All the staff were really kind, Tammy was so patient and friendly, and even took my little girl for a walk round the pub when she could see she was getting bored! Would 100% come again.

Handed food looked like it had been thrown on plate mashed together called lady to complain to manager appearance on plate was disgusting to be told manager and chief have been informed not even an apology off manager he was not to be seen disgusting management not even busy today Saturday 8th June 2024 o wonder why if that’s the service you get lesson learned

This place has fantastic food , drink and staff . Must go

Tammy and the team have saved our day. Cant thank her enough for helping do a last minute get together for our Sons 30th Birthday next week! I got in touch and spoke to Tammy, who’s customer service was amazing, and she said she would do what she could to cater for what we need. Thank you

Was hear Monday evening for a family meal and started feeling ill as soon as I got home I'm still ill now I will not be returning in the future.

They had none of the food that comes with the meals so you wasn't getting what u pay for then the food was cold and greasy over an hour waiting and not very helpful staff at all I won't be coming here again

Nice pub. Looks old now. Some tables and menus are sticky. But over all busy pub becsue of fresh food.

It's an absolute hidden gem for a tasty meal with great staff

Had a great time, great atmosphere and great food! Thank you, will be back soon 😉

Can improve on the food, rump steak was full of fat, had to be returned to the kitchen. All of our meals came out at separate times so some people finished eating before others even had their meal

Came for lunch was greeted with lovely staff who showed me about the 2 for 11.75. What great value for money the gammon was amazing will definitely be back

Brilliant staff. Despite having fire alarm sound, we’ve gotten a round of free drinks and a brand new meal. Staff was very accommodating and pleasant. Would recommend.

Our second visit to the Elizabeth Arms left us disappointed yet again. Despite being assured that food was served until 9pm, we arrived to find the kitchen closed at 8:15pm due to engineers working. This inconsistency was frustrating, especially after enjoying a couple of drinks and looking forward to a meal. Unfortunately, based on this experience, we won't be returning. After scanning the qr code on the tables the food appeared, which makes me doubt there was any engineers at all…

Visited for the first time on 6-5-24 and was’nt disappointed ordered the sirloin steak sizzler it was cooked exactly as I asked. Nice atmosphere clean and wonderful range of beers. Will be returning more often in the future

My sisters 70th birthday. A mix of adults with learning disabilities & my sister in wheelchair. 21 of us at varying times. Absolutely excellent.

The great pub serving a wide range of excellent food and drinks. Very Friendly staff very welcoming with a great atmosphere would highly recommend.

Food was absolutely disgusting 🤢 fish wasn’t cooked inside sloppy the mushy peas where like water the nan bread was rock hard couldn’t even break it the curry was still frozen and they forgot my rice on my order 6 years every weekend we been coming here and this was terrible offered us a pudding a drink no refund nothing absolutely disgusting manger and customer services

Had some nice meals yesterday the staff are very friendly and helpful thank you will see you again soon

We visited Elisabeth Arms for a birthday celebration for my husband , the waitress VICKY , over heard me mention it was his birthday, after our meal , without prompting she went out of her way to bring my husband a slice of cake with candles in and even sang happy birthday to him , this made our visit extra special . Vicky is a credit to the pub . Thank you PS the food is amazing aswell.

Service was good and food was cooked nice. Staff were friendly and helpful

Great experience awesome customer service good food good drinks definitely will be back

Great food, service was excellent and the pub manager was very friendly and accomadating! We will definately be returning for more delicious food!

Compliments to the chef and staff

It's a shame because this place used to be fantastic and I'd visit with family every Sunday but after my visit today I sadly won't be visiting ever again. There's signs all over the tables to advertise on the app so we did. Took a long time for the drinks, about 20 minutes. I had the lasagne, it was a small portion but OK for the price. It used to come with salad and two large pieces of garlic bread, now it only comes with one piece of garlic bread that they cut in half and say is two. I've honestly had way better ready meal Lasagnes. My son had a cheeseburger, the best meal out of the three but the burger bun was black on the inside and rock hard so he only managed to eat half. Worst by far was the sizzling grilled chicken. For the price, I expected a half decent portion but no, the kids meals would have been just as big. It was half a chicken breast, more like the size of a single chicken tender, with absolutely no seasoning on, on a bed of about 4 small squares of peppers and one piece of brocolli and no onions. You do get chips on the side. It doesn't state the size of the chicken on the menu and I can see why. The meal was completely bland. We even paid an extra £2 to buy a 'hot sauce' which just tasted like a watered down tomato pasta sauce with no spice. You can buy a chicken and steak sizzling plate for an extra 50p, the table next to us did order this and it was three times the size. We weren't asked whether our food was fine (wasn't overly busy), but we did leave about 5-10 mins after receiving our food and ended up going to the local mcdonalds so maybe they would have if we stayed longer. I'm really disappointed as I used to love this pub but it feels like it's lost the customer service atmosphere and food has gone really downhill and I felt like ove just wasted £40. Sorry guys, but I hope this feedback helps implement some changes.

On entering the Pub all tables were clean staff where actively working and checking with the guest. i found a table and made my order at the Bar i was severed by Ricky. who asked if me orb my guest had any allergies. took my order. Ricky brought our drinks over and checked in with the table making sure that we had are meals and that every thing was ok, Great customer services. will be back

Food nice but chef must not be frightening to put bbq sauce on chicken new york as it makes it bland other than that good food good service

Great food, fantastic atmosphere and lovely staff. - Martin.

Had fish and chips (2 for less than £12) was really nice and fair portions. Service was quick and staff were friendly

Fabulous visit and wonderful food

I never like to review after just one visit however I have been more than once now and all occasions the time for food to come out has been so slow. Sizzling now do takeaway orders and whilst many tables were waiting for their food, the uber eats orders were flying out the door - got their priorities all wrong in my opinion. Positive * The lady behind the bar with the dark hair in a ponytail was excellent throughout. Once the food did arrive, it was really nice.

Visited the Elizabeth Arms 30/03/24 after a long day out with friends. We did not have a reservation but the manager found us a table to sit together, we were sitting by the window and had an ants nest near us, ants crawling over the children and on the table. Staff were informed but it's understandable nothing could be done right then and there. Food was lovely, served fresh and hot. Was a little disappointed that our friends food came quite a bit of time after ours so we didn't get to eat together as such. Desert was lovely as always as not many places do the deserts I like. Overall another good visit here, not as good as previous visits but we look forward to the next one.

Food was nice. I had sirloin steak which was cooked just the way I asked. There was a bit of a wait between ordering and food being served, but worth it when food arrived. Staff were nice and polite.

Just had a mega mix grill. very well cooked indeed. The steak was perfect. I had a small issue but the wonderful manager sorted it out right away. I'll definitely be going back!

I think this place has deffo changed hands there's alot of Indian men in there now bringing your food, very polite when asking is Yr food alright, alright iv been about 4 times now since the change and believe me it definitely needed it, it wos getting the food wasn't good they didn't have half the stuff on menu, so 100% better go and try, you wnt be disappointed, but it does get busy xx