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3.0

Based on 2 opinions finded in 1 websites

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Nº 666 in 756 in Norwich

Nº 115 of 122 British in Norwich

Score
OpinionsNoteTripAdvisor23.0

comment_iconOpinions

Excellent staff , Rick & Jimmy both superb at their job, we were made very welcome, they are so friendly, not like a usually city pub, we actually felt like we knew everyone there, such a great atmosphere & will definately be going back, thanks guys, doing a great job,

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Donna . 2024-06-03

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I was shocked by the awful experience I had at this place. I went for a drink with friends. The first pint was fine, but we were told it wasn’t available for the second round. Having chose a different beer, it was obviously faulty on the first sip so I took it back to the bar. The barman was rude, arrogant and confrontational. He refused to acknowledge the problem, or to replace the beer. He responded by being unpleasant and angry. When I asked to speak to the manager, he declared that he was the owner of the business! If this is how he believes customers should be treated, I will never step foot in the place again, and will warn people to avoid. Terrible and shameful way to deal with a paying customer

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Richard H . 2023-11-18

MORE AT TripAdvisor

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