The Dun Cow in Rugby

Well run and breakfast very nice

Didn't stay in rooms so can't comment on those. Quite a large, free car park, with disabled spaces. Lovely building, very cosy feel. Beautiful courtyard with large fountain if you want to dine al fresco. Staff were pleasant, polite and helpful. Food was amazing! Very reasonably priced. Highly recommended!

I have never in my life come across such a poorly run establishment. Closing for food at 9pm and was told at 7.45 that they were not serving food. Staff are unbelievably rude incompetent and clueless. No customer service whatsoever. I used to eat here regularly and I could probably serve myself and cook my own dinner in your kitchen before the staff are even aware that someone would like serving. Absolutely abysmal. It's such a shame. It used to be lovely here. The problem is not the food. It's the service and the staff. Laughing stock.

Mediocre food. 3 meals ordered. 1 came out cold. Sent back for remake, and they left the sauce, so we ended up with hot steak and cold sauce. Chicken and pancetta pie had no or almost no pancetta. Vegetables looked like they had been sat warming for a while. Overall, it was a disappointing experience.

Natasha brilliant service food was amazing will recommend to friends and family

Amazing food and atmosphere! Jay and the team looked after us so well. Can not fault the friendly service.

First time visiting the building was very nice staff were polite couldn’t be more welcoming the atmosphere was lovely didn’t eat there but the smells from the kitchen will definitely make me come back to try the food overall a very enjoyable experience

Nice place, not the cheapest I've been to, but good size Sunday dinner.

Aa requested, pre ordered meals for a group of nine people at 18:30. Took approximately 2hrs for the starters to arrive, and 3hrs for the mains. We were told it was because they were very busy. Clearly they had oversold tables. Would not return, despite service charge being removed, and £50 good will gesture being applied to the table.

This is without a doubt, one of the best hotels I have stayed at in the country. I thoroughly enjoyed my visit and the next time I need a hotel anywhere in Warwickshire, I would be willing to travel the extra distance to stay here again even if there were closer hotels to where I’m working.

Beer was in good condition, starters were tasty and large. The chicken in the katsu curry was cremated! Not good at all. As it was a stop over before carrying on our journey we didn’t have time to moan. I’ve been to a lot of puns in the group and they tend to be better than this.

I booked a table for my Wifes birthday and recieved a text to confirm the booking for 7.30. I arrived at 7.30. Spent 5 minutes parking the car. Went in and waited 5 minutes for somebody to approach us. The place was rammed. I was then told that my booking had been cancelled as we were not there for 7.30. I was then told that there was no table available anyway and that they were already behind on serving tables by at least 45 minutes. So,even if we had arrived at 7.30,there would not have been a table available,despite booking one!! What a poor way to run a restaurant. My advice,don't bother booking a table as it is a waste of time as the booking is meaningless. In fact don't waste your time booking at all. Go elsewhere. This restaurant will let you down and obviously does not care for it's customers.

Very disappointing..i thought the food was awful.. will not be returning for a long time..

Unfortunately the food was terrible AND we waited ages for our dinner to arrive too!

Popped in for supper after a long drive. Husband had pie of the day which was OK, no main courses suited me so I ordered salt and pepper squid and a seafood starter, both were dreadful. Squid lukewarm and tasteless and the cocille of seafood was dried up, no sauce to speak of and the prawn and scallop were like cardboard. Never again 😒

I had a very pleasant drink here on Sunday. It was my first time and I was definitely impressed. The building is lovely inside and out and the wine was top notch. We didn't eat, but the smells of the Sunday roasts cooking were simply intoxicating. I'll definitely be back in the future.

Enjoyed my stay would recommend.

Great place for a drink and eat ,highly recommended!

Service was great, food was lovely will definitely be back

Nice place would deffo recommend x

From the moment I arrived at The Dun Cow Inn, I knew I’d stumbled upon something special. Tucked away in the heart of Rugby, this place is more than just a pub with rooms, it’s a genuine home away from home. I stayed for a couple of nights and honestly didn’t want to leave. The accommodation was spotless, cozy, and full of character, exactly what you’d hope for in a historic inn. My room was peaceful, well-appointed, and had one of the most comfortable beds I’ve slept in while travelling. Every little detail had clearly been thought through. But what truly sets The Dun Cow apart is the people. The staff were incredible, warm, welcoming, and genuinely attentive without ever feeling overbearing. From the bar team to the servers in the restaurant, everyone had a smile and a moment for a chat, which really made all the difference. And then there’s the manager! What an absolute credit to the place. Friendly, approachable, and clearly passionate about what they do. They made the rounds checking in on guests, always ensuring everything was up to standard. It’s rare to see that level of personal touch these days, and it didn’t go unnoticed. The food? Outstanding. I had dinner both nights and was blown away. The steak was cooked to perfection, and the sticky toffee pudding should be famous it’s that good. Breakfast was equally impressive, with generous portions and top-notch quality. All in all, The Dun Cow Inn offers the full package: excellent food, comfortable lodging, and a team that genuinely cares. I left feeling well-rested, well-fed, and thoroughly looked after. I can’t recommend it enough and will absolutely be back.

Argumentative and rude staff on the bar. Firstly refused to offer a lady before us help to her table with her drinks or even bother to ask the other 5 staff members stood around chatting, so I had to step in and help carry them out for her. Poured the wrong drink for myself and tried to correct us that we ordered something different. What happened to hospitality? Shameful.

Well from what looked like a promising find it turned to total disappointment. Lack of service - waited over 5 minutes to be seated and there were only 8 people already seated. To staff walking past totally ignoring us. The smell of burnt fat and unclean grills filled the air but still we persevered and stayed for brunch. Different to say the least and definitely not worth the money we’d have been better served at a roadside cafe for the wait. And who knew toast came toasted one side but the untoward side was harder! Oh and not to mention did I want bread with nuts and grains. Never again so disappointed and certainly need a review of staff and their manners/customer service and maybe a clean of the kitchen filters and fans

Spent 3 days at this cracking wee hotel and it was lovely and bang in the middle of town. Room was ideal and spotless and beds were comfortable....pillow was a wee bit too hard for me but still fine. Breakfast was very filling but prefer my bacon crispier and my sausages cooked a bit longer...but I'm being picky! Had a meal in here on the Wednesday night and the bar/restaurant was mobbed...I chose the house burger and it was brilliant! Staff are welcoming and friendly! 9/10

I called the Dun Cow and used the automated call machine to make a booking. I got the confirmations as seen below, I booked for 9pm and got the confirmation at 8:30pm. We arrived at the Dun Cow at 8:53pm where we mentioned we had a booking for 9pm, the young brunette girl behind the bar said “oh I dont think anything has come through” and said “the kitchen was now closed”, which wasn’t great but that’s fine. She went to double check with her manager who was INCREDIBLY rude and went “well it hasnt come through and the kitchen is closed so…”. I understand these automated machines often don’t work but a kind “sorry it didn’t come through and our kitchen is now closed” would have been enough, she didnt ask to check our booking or anything, not even to rectify so that this mix up wouldn’t happen to future customers. We were just thrown out in an accusatory tone. Unsure what the attitude was about but it sets a tone for the service I assume you will receive. Hope you can look into your automated booking service on the phone as it obviously isn’t working right now but I am disappointed and am not interested in visiting anymore

Such a shame. Food was very good. Atmosphere was very good BUT we booked a table with our dog. We made sure they were aware we had a DOG. When we got there, the hostess said she knew nothing about a dog and left us high and dry without a table. The booking form was completely ignored. Theres nothing I can do she said. We waited till a table became available leaving our daughter on the edge of missing her train. The waiting staff were lovely. Would we visit again? Mmmm, the jury's out on that one

Comfortable rooms and good food

Lovely looking pub. Don't bother with the food. The carrots were mushy, the mash was very dry, the peas were hard and there was very little gravy on the plate and I paid over £26 for that plate of food.

Great location. Good food and great attentive staff. Would recommend.

Fantastic food and drinks, highly recommend

Lovely pub, very friendly team and food was lovely!

Food and drink is good. Certainly has a more upper class feel, although you also do pay the extra for that

Great little find, very cosy lots of little nooks and crannies. Great selection of ales and wines, food was excellent and good price. We didn't stay over but friends said the rooms were excellent. Really good location right in the middle of the village. Staff were friendly and responsive.

Food really disappointing. Just wanted quick lunch.....No gastro pub fishfinger sandwich here....they couldn't even muster the energy to put a piece of lettuce on it... .Yup...Literally just a finshfinger sandwich on a bland white roll with tartare sauce ...Luke warm too..would of complained but had limited time.....Come on people ...its a fantastic location and pub ...step up.

Lovely evening out with family. Food was delicious, will be coming again

Great atmosphere, tasty food, and a solid drink selection. Friendly staff and a great spot to enjoy an evening meal - worth a visit!

5* service. Quality food. Food was hot. Good service, especially with it being a Friday night. Would come again.

I was very happy with my visit to The Dun Cow, just would like to say there was one member of staff that really caught my attention, and that staff member was Tilly, for her amazing and attentive service when I attended the venue, her service was second to none and I will definitely be back for another visit, she’s an asset to your company

Dear Duncow Management, I hope this message finds you well. I am writing to express my disappointment regarding a recent dining experience at your restaurant. Unfortunately, we faced several issues that affected our overall enjoyment. Firstly, the food served to us was lukewarm at best, which was quite disappointing as we were looking forward to a hot and delicious meal. Additionally, the salad we ordered was missing the dressing which not only affected its flavor but also left us unsatisfied. When the salad was brought to our table, we were informed that this had been mentioned before we placed our order, but we certainly weren't made aware of that. As a side note, the ciabatta that was meant to accompany my meal was also missing, which further detracted from my overall experience. Moreover, we were informed that there were no baked beans available for my child's meal, which was a letdown, especially since it is a standard component. We also noticed that the katsu curry item listed on your menu was unavailable when we were placing our order, and when I inquired about the chicken panang curry on your specials board, the staff was unsure whether it was an option. Finally, the wait time between our meals arriving to the table was excessively long, leaving us feeling frustrated and neglected. The delays detracted from our dining experience and made us feel as if our concerns were not adequately addressed. Given these issues, we truly felt that we did not receive value for money, especially with our bill totaling £151. We had hoped for a pleasant dining experience, but unfortunately, it fell short due to the slow service and various menu discrepancies. I understand that busy lunchtimes can pose challenges, but I believe it’s essential for restaurants to communicate effectively with their guests and ensure that orders are fulfilled accurately.

Great food, with friendly staff. Will come again

Absolutely disgraceful do yourself a favour and stay away. Had a table booked got seated straight away and it took 15 minutes to order a drink after prompting the staff. We had starters that were flavourless with no seasoning. 2 hours in to this ordeal our meals arrived that were dry, overcooked and again had no seasoning and pretty much inedible! Whilst the new manager deducted the food from the bill and apologised the food was disgraceful and the service very poor. I for one won’t be returning

Decent enough place. Had quite a few meals here. Vintage inns are usually pretty good.

Comfortable bed and great breakfast in delightful setting. Staff very friendly and helpful.

Lovely environment and great food, service by Jay, Jade and Mollie was excellent!! Would definitely recommend this place to others. Me and my boyfriend had a great time!!

I've been to The Dun Cow on many occasions for work... Jay has recently taken over as G.M and has wasted no time putting his personal stamp on this already very popular and beautiful venue... Each time I've visited Jay and the team have been very hospitable and very welcoming... There is great camaraderie between the staff here, everyone pulls together to make the guests experience that little more special. -------- Photos show this building has a lot of characteristic features but the many bedrooms are also very nice.... (Next time I'm there I'll get some photos) Large free carpark and lots of outside tables ready for the warmer weather

It was lovely, really romantic for Valentine’s Day < 3

Only went for Sunday lunch, so can't rate the hotel accommodation. Table service was excellent. Food was good.

Service was good but food was awful. Starter came straight out of the microwave. Main course, pizza had hardly any topping, chicken and avocado salad , avocado tasted vile and chicken penang curry, rice very overcooked and was a pile of mush, curry was luke warm.

Food was great.. warm and came pretty quick.. nice atmosphere too for a Monday evening...

We had booked a Wednesday evening in January but Waited over 2 hours for our mains to arrive!? Think there was a mis-communication in the kitchen and they forgot our order but still we weren’t too happy with the poor service. Wasn’t the waitress fault and didn’t want to make a fuss but we won’t be racing back there anytime soon!

Our server Nikki went above and beyond to ensure we had a wonderful evening. The food was delicious and the atmosphere was lovely and we loved eating by the fire.

Nice place to eat. Service can be slow during busy periods

Great staff, great food. Rooms pleasant 👍

Medium rare steak. Beige in the outside. Beige on the inside. Equivalent price of top steak restaurants in soho. We played football with it in the car park. Staff great, but can’t make up for vintage inns/mitchell and butler chain are doing

Great food we four all loved ours. Real ALE sad Doombarr ➕️ Bass. My bad luck one ale changes but well worth the visit for the food.

Great place food so much better last twelve months

Had a lovely lunch at Dun Cow today. Our server Carl was attentive and polite, and really made us feel welcome. 10/10 would recommend.

Food not exceptional but ok. Pleasant staff

A lovely place for lunch, really good service and delicious food!

The friendly waitress who served us made our experience wonderful. We were 4 friends having a Monday lunch - 2 of us were really happy with our food (steak pie & Hunters Chicken), 1 of us enjoyed the pie but the pastry wasn't exactly to their liking & I lucked out with the only bland dish...the fishcakes which were tasteless & at the very least should have had a flavoursome dip or sauce (rather than a dollop of mayo). But the great service & tasty pud means I'm still happy to recommend!

Excellent lunch menu with pleasant and attentive staff . Didn't stay over so no review on rooms

Friendly staff, good selection of beers, and a great bar snack menu

Did not stay Staff friendly. Nice location

A very busy day, good atmosphere. Excellent bar staff, delicious Sunday roast, efficient waitress in bar area. Definitely be back again.

First visit here ever, we came on sunday 24th november for a roast dinner. Booked a table and good job we did, it was very busy. Our waitress Nikki was excellent and we never waited long for any food and drinks ( she said she was new to the job ) the roast dinner was excellent, the beef was tender, turkey was moist and the pork was fab. 2 real ales on tap and a few lagers. Didn't have pudding, no room. Car park at the back of the restaurant/hotel. Will definitely be back

Had a lovely afternoon and was served by lovely staff. The food was good would come again

Pleasant cosy atmosphere. Dark rainy evening and lights in the car park weren't working, made it difficult to park and to avoid puddles walking to the pub. Staff were pleasant. Pepper grinder wasn't working. Instead of simply changing it one of the staff members was trying to show us it was working OK....he did bring another 1 from another table in the end which worked fine. Food was tasty. Not all as described. Lamb was served with standard broccoli instead of tenderstem Good wine selection

Not very happy with the quality of the food ..carrots dry and not peeled Mash looks not fresh or coming from already made packages and the lamb looks boiled. My plate didn't look particularly clean too. Steak very chewy. I have been there before and I think the quality was so much better. The place is cozy and staff is very friendly but will.br nice ( if you are not sitting in restaurant) to come and double check.

The food was most enjoyable, my husband and I did not stay at the hotel.

Great country pub with a fantastic selection of beer. Sunday dinners are great here too. Would recommend.👍

Booked for family joining together after a funeral. The initial phone c We were shown to a quiet area of the hotel, the service was excellent. Thank you to our waitress, sorry l did not get your name.

Nice food, lovely service, parking is a nightmare on Sunday lunchtimes, little bit pricey but ok for the quality

Rooms clean and comfortable apart from cobwebs on the ceiling. Service was atrocious from check-in until checkout, even meal times

Although booked a week or two in advance our table was not set up when we arrived. Bar staff not attractive on our arrival. Long delay in our starters arriving. Food a number of choices not a available and only very average. Asked if we wanted sweets when some guests were still eating their main course. Very expendive for what we receivec We will not be returning.

Food came out freezing. Even after sending it back, it still came back out freezing. 3 times.

Friendly- slowish service because very busy. 3 out of five for food quality.

We had to wait over an hour for our food. The restaurant and bar were woefully understaffed as was, I assume, the kitchen because even the manager couldn’t come to see us as she was having to help with food preparation. Until the upper management start listening to the restaurant manager and their staff, the situation will only get worse

Nice place, customer service average

Good food, good value, attentive service

Good dialogue with staff and adequate speed for oldies Will come regularly

Delicious food and friendly staff. The pub does get very busy on a Sunday so book early and I would even book an early time to eat. We had Sunday roast and it was fantastic.

Food and service were great, Rose was lovely and made us feel very welcome :)

Great food and great service from Mollie :)

Just had a great meal at the Dun Cow, excellent service from Mollie!

Such a lovely place to dine. Emily was a wonderful host. Thank you for your service :)

Emily is amazing alway so helpful We often visit with our 4 year old daughter and the staff are always brilliant

I arrived Sunday around 3.30pm. No dedicated area for check in so i waited for the extremely busy staff to serve me. The restaurant was packed full of punters & so i summised that thw food was probably decent. I was given instructions on how to find my room & duly found it. Room decor was OK but mould in the shower cubicle & the tv remote didnt work. I unpacked & went to meet friends. I returned to a lousy nights sleep as my room overlooked the traffic lights at the cross junction on the busy A45. Had i known this before I booked, i would probably have booked elsewhere. I decided to not make a fuss as my trip was already fraught enough as I had travelled to attend a funeral. I had booked a brunch breakfast at 9.30am as the website said this was served between 9 & 12 on Mondays. Not much coffee available & then all the hot drinks & juices were cleared away at 9.45. I had the full English breakfast which was pretty good & tasty though the hash browns were a bit soggy in oil. All in all not a very enjoyable experience I'm afraid.

Good atmosphere, attentive staff, good food ... what's not to like?

Came in for Sunday lunch and was served by Hannah. Service and Food was 5* - thank you

Food and service here are excellent .Sunday lunch is lovely

First impression i have from the hotel is its aesthetic were different and unique, facilities were adequate and was clean.

Only went for a meal, very good food and drinks, served nicely with minimal waiting time considering how busy/popular it was, so well done 👍

Nice food but 1 hour to get our starter then 35 minutes for main to arrive after that and we ordered it at 12.03 PM

Food and atmosphere are great. Parking can be a problem when busy.

Lunch on 21 August 2024 was well-served and enjoyable

Went to a wake there very good food

After visiting the firepower tank show august bank holiday weekend in dunchurch. We visited for a few drinks pricey as most pubs are but the pints were all of good quality.

A good selection of food and drinks, the service was excellent.

We held a wake there and they provided the food. Sandwiches, some toasted, salad, 3 types of tasty thin crust pizza and chunky triple cooked chips, tea and coffee, all excellent and at a very reasonable price. Another wake 18 months on and the food was fabulous, plenty of tea and coffee on tap too.

Absolutely delicious food great service defo be visiting again