The Dragon Inn in Havering

We decided to dine in that restaurant instead of ordering but left very disappointed. Restaurant was very cold, had to stay wearing coat. No music, no other people, just voices of taking delivery orders. Service was great, very polite and pleasant, but food was tasteless and smaller portions than take away. We spend over £180 for 2 adults and 2 kids. And were very confused as we didn’t get bill in English. Just owner repeated what we ordered. Were very disappointed paying such a high price . Never ever going back to eat inside as u don’t know how much they charging u .

Nice food and always good my regular Chinese shop is this one

The starters were ok apart from the crab claws the main wasn’t that good. The prices were really bad the charge you 12% for service, they charge you for the prawn cracker that you usually get free when we have gone to other restaurants and we was charged for the sweet and sour sauce which we wasn’t told it would be added to the bill and the food itself was expensive compared to other Chinese restaurants and wasn’t that nice. Won’t be returning.

Great food Best in the area. Friendly staff who are very helpful. We have been to the Dragon Inn for the 23 years i have lived in Rainham.

second time eating here and we love it the lamb ribs are to die for, great friendly service highly recommend

It was an amazing experience I took take out and to eat in to the food was delicious and the place looked charming and the salt wings and chips were yummy I definitely recommend it to come here the restaurant looks very clean and the food is served always hot and fresh

Great food and good friendly service.

Fantastic food and friendly polite staff never a disappointment

Food from here is lovely , will be ordering again, best Chinese around the area

Amazing food at a good price, service is excellent and the owner is very friendly. Would definitely recommend to anyone in the area.

Lovely staff great food love going would definitely recommend

Needs to be busyer and more atmosphere, food is great and service just a shame more locals don't recognise what they have on their doorstep.

This restaurant is a refreshing revisit to Chinese food. Too often you order Chinese food and it's all greasy and unappetising but Dragon Inn tastes of freshness! Every person I speak to about this place says the same thing "the food tastes clean" and I have to agree. Wonderful food that doesn't bog you down and make you feel like you have done damage to your heart lol.

My fiance and I broke down near the Dragon Inn. It was late at night and we had nowhere to go, we were hungry and needed to eat while we were waiting for the breakdown service to arrive. The Dragon Inn welcomed us in and sat us down despite their main restaurant being closed and only doing takeaways at the time. They said we could wait there until our car would be fixed and served us, no joke, some of the best Chinese food we've ever had! We had our own private dinning experience and what was looking like a bad night turned into something amazing all because of the love and hospitality they gave us. We are very grateful for them and will definitely be back! ❤️ Thank you again to all the staff who were so gracious and kind

Over priced horrible food absolute ripped off go to chopsticks in hornchrch

Very good the food. The service can not be better! I recommend it 100%

I've been a loyal customer for over 20 years but must say recently the service and food has been appalling. Last week I ordered delivery and the food was cold. When I placed my order the manager asked if I was someone who had previously ordered food and not paid! We've been there with my family and spend thousands over the years. I let it go but the food was riubbish but again I let it go as well. This week the food arrived 30mins late. The food was cold apart from the one dish and the noodles tasted biter, like they were calcified. Called to complain albeit politely. Note ive never complained ever before in 20 years! Didn't get an apology. Was basically called a liar. How very disappointing. You've lost our custom now. Terrible customer service.

Sadly this restuarant isn't half as good as it used to be, we used to be regular customers but since its decline have been ordering less if at all. This evening the service was diabolical; I telephoned my order in and was told the restuarant was busy so please allow 30mins before collection. I stood around the restuarant for approx 25 extra mins ontop of the 30minute wait and was close to walking out to be honest but persisted. Upon opening my order; I was disappointed to say the least.. I'm not sure what's happeing to this place but the service has gone downhill, the already higher than average prices have gone up and the portions seemed to have been reduced and for this reason i cannot recommend nor return. :(

Had a lovely meal tonight for our anniversary. The service was great and friendly and the food is delicious and you can tell it’s fresh. I can’t recommend the dragon inn enough.

Tried this restaurant for the first time, both my wife and I loved the place, the ambience, the food and the staff. Very polite, informative and kind. Would definitely recommend! They offer halal chicken and beef!

Two people roughly £80. Over charged. And we didn’t drink alcohol, have desert and nor did we order much for mains. If the food was great then, ok but, it wasn’t. Just basic. Not a soul in the restaurant either. We won’t be going back. I don’t mean to be rude and this is the first review I’ve ever done. They seemed quite shocked when I asked for my change.

Absolutely great dining experience, much thanks to the attentive warm female manager who ensured that me and my dear friend were satisfied with the food. The Cherry 🍒 Brandy is a must to try.

Tried this restaurant for the 1st time on a Friday evening expecting it to be busy and tbh when we arrived we were the only ones at the restaurant at 18.45 this in itself should of rang alarm bells. The food was ok and service wasn't bad but the priče was extorionate there was 4 adults and a baby and we had mixed starters half a cripy duck, shared noodles and rice and a main each and the priče was £270 Nd what tipped it off was that the duck never came with Hosin sauce or spring onions etc we had to ask for the sauce... When checking the bill we were charged £3.70p for a small saucer of sauce along with £30 service charge... Never again will we return and bare in mind only 6 alcoholic drinks between us and no deserts so daylight robbery it was....

Went here for a birthday celebration and it was a quiet weekday so we had the place to ourselves. Great service from the hosts and she gave great advice on what to choose.

First time going to this restaurant. Ordered a few items and asked for them all to be brought out at once but this wasn't done - 2 items brought out and then rest after we had finished those. Hot sauce was brought out a long time before the food meaning it was only warm when the food arrived, Food was only OK - not the best I had but not the worst either. Biggest issue was the price - we had 5 items and 4 glasses of diet coke. When the bill arrived was almost £75!. The items had all been inflated in price compared to those on the menu. Diet coke showing as £2 per glass on the menu and charged at £2.95. Spare Ribs £7.50 on the menu charged £10.80 on the bill. Also had cheek to add nearly £9 service charge. When questioned the (I assume) manager said prices had gone up slightly and the waitress should have mentioned this when taking the order - even though she was the one that took the order!. If prices had gone up they should have been changed on the menu. This is deceitful, and they are probably relying on others not checking their bills to query. A new bill was asked for with the prices on the menu and this was over £15 cheaper - showing the prices had not just gone up a bit but in some cases items had increased by almost 50%. Thinking this was a one off - I looked at other reviews as I went to write this one and find that some people were reported the same issue (and same prices differences) 6 months and 1 year ago! No apology as to what they had done. Something needs to be done about this as they are ripping people off.

The lady that served us was so nice. Honestly never had better service. The food was yummy, hot and was served so quickly and they have great prices! The dine in and take away menu are different prices and serve different things but still great choices! For the service you receive it’s definitely worth visiting. Will definitely be going back!

Put pork in my order yet I explained to them that I don’t eat pork.

Great Meal with family, food excellent very attentive service. And nice drinks. Great to have a good local Chinese restaurant...

Great Meal give if try food fantastic...

Food is okay but be careful with the price especially when dining in we ordered couple items which said £7.50 in menu but when we got our bill each one was £10.80 when we queried this the lady did not like it

Shocking. Don’t go. Lived in rainham 16 years thought give it a go.Firstly I would like to say the staff are polite and courteous but that where that story ends. Friday night 9 pm completely empty restaurant not a single sole in there, but hey ho that’s not there fault or is it???.’ 1. Plates in table completely covered in dust and debris, politely and apologeticly changed by waiter. 2. No heating freezing. 3. Used the loo twice no lights, couldn’t be bothered to ask to suggest they turn lights on ladies/ gents. 4. Asked for king prawns as we arrived always love a pre starter, burnt to a CRISP YUK but on a positive note they came very quickly. 5, salt and pepper ribs soooooooo much salt didn’t eat ‘em. 6. Pork chow mein tasteless 7. Prawn toast best ever. 8. Sweet and sour chicken yuk. 9 crispy duck 6 out of 10 10 chicken satay 6 out 10. Tried to leave completely unbiased review. As previously stated staff 100% great, they didn’t hesitate to take Off dishes that were not up to. Scratch. Asked staff to itemise bill they questioned why I asked this! Just what I’ve been advised by people who have been there before. Sorry guys, your great people BUT not an amazing visit

It's a shame but thus is the first time I've had to give a 1 star. My reason for this (like quite a few other reviews at this establishment) is the price. Paying in excess of £100 for two people at a restaurant of this calibre is u acceptable. Alot of the reviews with under 3 stars echo my experience. Being offered more than what I asked for, over charged for drinks and felt like I was being hustled. Under the guise of good customer service you then get ripped off. No intention of going back.

On the 3rd September we turned up to celebrate 2 of our daughters birthdays. We didn’t have time to book as we had Just come home from holiday the day before but that was no problem for them they sat us down and nothing was too much trouble. Our grandson has sensory issues and unfortunately.made a mess we explained this to them and said we would clean up. They said let him be and it wasn’t a problem which made us relaxed. They served us to a high professional standard but made us fill like we was at home. The food was amazing so tasty, and presentation was amazing. Can’t big Dragon Inn up enough I promise once you try here nothing else will be good enough.

We went to dragon inn 3 weeks ago ,with some of our american friends ,food was fantastic ,staff were great and i think the lady ownr was superb ,so warm and friendly made us very welcoming ,we,ll be back again soon

Went to this restraunt yesterday Had starter and 4 dishes as main. 2 cans of fosters beer 3 soda and limes £90 bill for 2 people. Food was not all that and bland. Won't go again. Very disappointed. Lots of hidden extras like service charge. Local Chinese London prices.

please all of you, food is ok but I would say check the price before you place the order. overpriced. i paid for coca-cola more then £10 for only 4 can. I will never go back again.

Being local we decided to try our nearest Chinese. After being sat down we waited a little while until this nice Chinese woman eventually took our order. During the process she constantly made suggestions on starters and meal add ons. The food was nice although the same can’t be said for the drinks. When the beer arrived they only had bottles and added ice cubes to chill it, charging a London drought price. My wife ordered a pineapple juice which I can only say had more sediment than the river Rom. During the meal we were constantly asked if we wanted to order more drinks, we noted that in the space of 3 minutes, we had been asked by four different employees if we wanted another drink which made us feel a little uncomfortable and pestered. When the bill arrived, we were surprised at how expensive the meal was. The small starter she recommend was £11, the large rice we shared was £9. We ordered prawn crackers and received maybe 3 each, this was £3, which was £0.50p a cracker?! In general the food was quite expensive so only order food directly off the menu. Rather than leaving the bill on the table, the woman went through this in a quick fashion taking the receipt with her.. When I asked for the bill, I noticed the service charge was over 10% and added as SC, whilst we are happy to pay this, had I have not asked for the receipt we would have paid for the tip again not knowing it was already added. I noticed that she used this bill approach with other customers too. The food was nice but query the bill or better still save your self a fortune.

Friendly hardworking restaurant. First time ever getting a call back when calling. Food was great and definitely will be going in the next time.

First time ordering a takeaway from here. Very impressed. Food was delicious, hot and fresh and very generous portions. Reasonable price too. Very polite welcoming from staff too on the phone and face to face. Excellent service, will definitely be ordering again soon. Thank you, Sophie

Fantastic service, food is fresh and absolutely delicious

Be very careful when eating in on the prices. Lovely people, but by god you really pay a massive price for dinning in, canned beer, wine not great, most items you order are doubled up even if you don’t want that, service good, but again an extortionate price. Sorry, but they have lost us for customers in future, doesn’t warrant the prices they charge, such a shame, we wont be back.

I loved the food and the atmosphere. The waiter was such a nice lady, it is my second time eating there but I'll go again for sure when I'll be in London. Love the stuff love the food, love the service. But... What I love the most is that they stood their ground when Corona hit us and the fact that they are still there is amazing. With love from Swindon!

Was very very disappointed, I'd give a no star if it were possible, firstly the food took so long we were planning on just paying for drinks and leaving,when the food finally arrived the manager apologised and said I've given big portions for the delay but then charged us for the big portions,the bill was almost £50 over what we ordered,we had to challenge it to have most of our money refunded, she now wanted us to pay for service charge to cover the refund,what service we said, not never going there again

Delicious food, friendly service. Have been a regular now for the past few years, enjoying their take-aways every couple of weeks. Have also dined in on a few occasions, to enjoy the food straight from the kitchen, and haven't been let down once. Great food, well done

The food is the best Chinese I ever had ,and the lady who runs it is amazing couldn't be anymore nicer everyone should go here x

excellent food courteous staff nice restaurant to eat in nice food to take away we have been using dragon inn for aproximately 25 years never had a bad meal

Amazing food very tasty and cater to your tastes

Enjoyed a beautiful meal for 2 , service was brilliant and attentive. Not pushy . Food was very fresh hot and tasty. No pressure to hurry you along. Enjoyed our time there. Will be going back very soon.

Total rip off, food tasted awful. They probably use date expired material. Stay away.

GOOD SERVICE AND LOVELY POLITE STAFF

Went for lunch on monday as it stated open on google but was closed.

Lovely place, quite expensive, but solid.

I was surprised to be billed for service charge for 2 especially when the restaurant was freezing with no heating and was provided with blankets. Was encouraged to try different dips in very small sample quantity and charged £3 for each dip. We were charged for Prawn crackers that you get for free with every take away. Prices are not matching the menu and were told verbally the new increased price when our order was being taken. Food tasted off, we couldn't eat and overpriced. Ended up going to the Turkish restaurant round the corner.

If I could rate no stars i would first time ordering and never again worst chinese I've ever had the meat in all dishes were undercooked and looked pale no taste to chow mein FOOD WAS LUKE WARM sauces were all runny im heavily pregnant and was up in the night with pains and a bad belly this shop needs closing down WORST CHINESE EVER

Had a takeaway from here last night, been up and down all night with an upset stomach, food didn't taste right we all left it and my grand daughter had a hair in her food so she left all hers. Also they tried to charge us well over the price that was on the menu, so when we queried it the price was dropped a lot lower. Will never eat from here again.

First time visit today....and OMG what a great experience. Very friendly people, food absolutely amazing, potrions -HUGE. Unbelievable flavour. Definitely coming back and recommending to friends.

I have had untold Chinese take outs in my time but I can honestly say that this has been the worst. The spring rolls made me gag and had a really funny smell to them like they have been in the bin ?? The chow mien, rice and them chips were like stoge. Very watery, oily and horrible. Makes my tummy turn when I think about it now. Never again

First visit to this restaurant & will definitely be returning. The food was delicious & there was so much of it. Excellent service from all of the staff.

A gem of a restaurant, hugely friendly service, have never felt so welcome in a restaurant before, the lady who runs it is amazing! The food is absolutely delicious and keenly priced with a good selection on the menu. My car keys feel out of my cardigan pocket meaning I left them behind but they'd carefully kept them safe for me when I realised & came back 10 minutes later. Will be back again for more delicious food!

Just ordered take away. It was awful food, rice sodgy pancake rolls had a funny smell and chips soggy.. food unediibul.

Dragon inn is the best Chinese restaurant In the area imo. We have never been to the restaurant, but have had many takeaways the food is outstanding, very quick delivery, the owners and staff are so polite. If you like good Chinese food you can't go wrong ordering from the Dragon inn.

This place is amazing! Great service, delicious food and they are always smiling. I would 100 percent come again! Dim Sum was lovely. The manager is fantastic, attentive and friendly.

Nice inside. Food excellant. Staff very pleasant and helpful. Nice evening out.

Lovely food and very good value. Friendly staff. Will be back!

Best food and first class service! I love it. I'll come again with pleasure anytime. So glad I tried it.

I found both the staff that took the order and the one that delivered rude and abrupt. Food tastless

I ordered salt and pepper chilli parwns take away. Was served by a friendly lady. Food was on point and well flavoured, portion was generous and priced very fairly. I will definitely dine in when the time is right.

Went Wednesday evening just before lockdown had a lovely meal food was great staff were very good friendly nothing to much trouble Haven’t been there for a while but will definitely be back

Excellent service, very nice manager, food was incredible. I came here with my family the other day and they were so nice, quick with the food considering it was Saturday night and busy.

The manager was very attentative to needs from me and my friends visiting. Very vegan friendly as there are lots of options and can customise and add to dishes per my request. The food was incredible and there was so much of it! There was always someone around if we needed them. We will definitely be coming back

The order was delivered over half an hour after the agreed time. When it finally came part of the order was wrong. It took an hour for the order to be rectified. Definitely won’t be ordering from here again.

Food was delicious especially the chilli chips and squid in salt and chilli. Owner very attentive to our every need. Highly recommend.

Great food and great service, couldnt praise them highly enough

Very nice food and friendly staff defo recommend

Lovely food and very nice staff. Well organised for the current situation. I hope that restaurants like this survive!

3 of us visited this restaurant and all had the all you can eat menu for £18.95 a head. The staff were very friendly and attentive and we had plenty of delicious food, and couldn’t eat anymore. The only downside was that a service charge of £9.50 was added to the bill but this was not stated on the menu. We would have tipped them anyway.

Me and my husband went here for the first time as we live in Rainham and usually go out of the area for a decent Chinese. We had the all you can eat deal and from the little food we had it was very tasty. At one point We was actually really pleased to know this restaurant was close by. However the lady took our order and told us to order little as she would keep bringing dishes out. After serving about 4 dishes between us we never saw her for ages as she disappeared out the back so we couldn’t order anymore. We had finished everything and sat there for ages before she came to clear the table and gave us dessert menus. We was embarrassed to say we wanted more dinner. We told her we didn’t want dessert and she insisted we must try her amazing warm pancakes she had just made. She made it sound like she would bring them out for us to try. My husband said go on then but I said no thanks I don’t like pancakes. She was really friendly and said I’d love hers so she would bring me a spoon to try his. Anyway one pancake arrives on one plate with two spoons which again tasted ok. When the bill came my husband paid it and as we walked out he said to me that was really expensive £70+. It wasn’t itemised but I told him to go and query it as I only had a Coke and he had one beer. The “really friendly woman” charged us £18 for the one pancake!!! No wonder we was the only ones in there. After mentioning it to other locals it is renowned for overcharging and conning people. The sad thing is that if they didn’t con us they would have had loyal repeat customers from us. Never Again will we step foot in there again. I always wondered why it was empty and it’s a wonder it’s still open unless it’s a front for something!

Personally would never eat here again waited an hour and 45 mins for set food and it arrived cold horrible experience

Food was really high quality and the staff were really nice, would come again any time so the highest of recommendations there!

Food was amazing and such brilliant service during these difficult times. Ordered takeaway for my elderly parents, who are very fussy and have set meal times, was worried the food would not arrive early enough for them, but need not have worried, received absolutely brilliant service and food. Cannot recommend this highly enough.

Went with my wife and son Firstly nobody else in the restaurant which has been sadly affected by the corona virus.Come on public people show some support to this wonderful restaurant with excellent food and a lovely manageress.Thank you for a lovely meal and for the lovely company of the very nice lady that served us.Wonderful excellent all around will see you again soon for my favourite dish mashed king prawn with aubergine!!!Many thanksMark carla George.

Food and service here is always great.

This used to be a cracking little 'all you can eat' Chinese, but now it's just very, very expensive for very average food.£160 might not seem like a lot for a party of five with a couple of rounds of drink but when you compare the same order on a takeaway it would only cost 1/3 of that. In addition, the waiter/owner made pretended to make us feel very welcome by suggesting she would do a separate vegetarian buffet items included in the price as my daughter is vegetarian. But no, they charged £18.95 per person for 2 courses and then she charged us for all the items she'd suggested. We also asked for some tap water but were charged for it!!My children really enjoyed the food, which is a shame because I will never go back to be taken advantage of again. :-(

If you know Chans in Manor Park, then get a takeaway here. Plus the Staff are so friendly you want to stay for a beer too. Recommend the Seafood Chow Mein. Also, if anyone's been to Bali, the Nesi Gorang (excuse the spelling) is very good.

Sorry did not enjoy at all. 2 stars for effort only

We couldn't fault the service or the food, the family went out of their way to make sure we were ok, well fed and having a good time. It was a bit expensive but we wouldn't hesitate to go again for the service and friendliness of the staff.

Amazing food staff are polite hardworking and highly recommend this restaurant

The food was lovely and freshly made. The staff were nice and friendly. Can’t wait to go back with my family.

Visited this restaurant on Friday for a surprise get together and it went without a hitch. The staff was extremely helpful when I delivered the cake, particularly with the set up. They were on hand to deal with any queries and they went beyond their duty to ensure that everyone (70+ people) were well catered to and had a good time. The food was amazing, mouth watering and most of the the ambiance was

A group of 60+ including adults and children attended 13 Dec 2019 with private DJ and cake in tow! Complimentary starter served apart from our 3 course carousel meal, freshly cooked, large portions, lovely ambience and decor, excellent customer services, car park a min away which is free from 6pm. Each staff, patient, smiley and professional. 4 star because of saltiness of food. Fantastic experience and will be back in a heart beat! Made memories to be cherished forever. Thank you.

we just want to thank this amazing restaurant for their excellent service on the night. Food and service was totally amazing the owner Hui was a fantastic host she made sure we were well taken care of she even added extra dishes for free. Thank you Hui and your amazing staff for making this a memorable evening for all of us. Party of 72 guests well done. Roli

Lovely food with excellent service. The drinks are a bit pricey but would definitely recommend

The food was really good and the staff were very hospitable. Will definitely be going there again. We were a large party and we were very well looked after.

Been going here with my family since I was little, always has lovely food and such a warm and friendly service.

Lovely food lovely staff... but to eat in is way too expensive. I would not eat in again I would choose a takeaway no wonder it is empty.. can go up west to China Town and get a bottle of wine on top and it was cheaper than that ... if they want to carry on they need to stop over charging !

I was really pleased to find this gem of a place during a business trip to Rainham. Having lived in China it made me realise how much I miss the fresh food, so flavoursome. Not to mention great conversation with the waiting staff.

Had a beautiful meal. Food is amazing. We had soft shell crab, grilled dumplings, sizzling mutton and duck with cashews. Singapore noodles with vegetables lightly spiced with Chinese curry. Couldn’t fault any of it. It has recently been refurbished and looks light and fresh inside. Lovely owners. Thanks Hoi and Jimmy.

Well what can I say about this restaurant? Absolutely beautiful food, our favourite place to eat. The staff are lovely and welcoming and the owner can’t do enough for you... would definitely recommend.

What a fantastic venue for a wedding. Hoi was amazing and made us feel at ease about arranging our wedding there! What a great night, fantastic food! First class service and a beautify refurbished. Hoi & Jimmy couldn’t do enough to make our wedding memorable 5*

Went here for my birthday tonight and was treated like a princess! The service, the food and the location is 2nd to none! We usually get take out from here so was lovely to have a relaxing meal locally.