The Disney Cafe in Kensington and Chelsea

Esto es como alguien en el pensamiento de Harrods, permite sacar provecho de la idea de Disney. . . . . .

We found nothing but excellent quality food and great service on our visit to the Disney Café at Christmas 2016. The 'chilli dog', chicken burger and nachos were of excellent quality and our serving staff were very friendly and attentive. Looking forward to returning.

Service was very basic for harrods, food was very poor for the price. Restaurant needs a total revamp.

Después de ir a Harrods a comprar un bolso llevé a mis hijos a la cafetería de Disney con mi marido y mi madre. La espera por una mesa era de alrededor de 45 minutos, lo cual está bien. Sin embargo, una vez sentado tomó otra 20 para alguien. Una vez ordenados tuvimos que pedir dos veces donde estaba nuestra comida. Finalmente comida llegaba con nuestros entrantes. Todos a la vez y frío. Sin embargo, faltaba una comida principal que había olvidado. Esperamos otro 15 por esto. También hay aseos, en un restaurante. La comida estaba fría y mi principal era incomible. Me evita y ir al restaurante de enfrente. Mucho mejor.

Vinimos aquí hace un par de años y fue bastante mala. Juraron no regresar, pero después de experimentar una maravillosa gruta santa con 3 hambrientos pequeños parecía una elección fácil y seguramente habría mejorado? Pues no es peor que nunca. Lugar parecía poco desordenadas, esperamos bastante para mesa, pero no había tanta gente. Parece muy desorganizado.

He escrito unas cuantas críticas en tripadvisor y nada por debajo de un 3 estrellas, pero me pareció que necesitaba saber que este lugar no vale su tiempo. La comida es cara incluso para los estándares de Londres y no sepan bien. Mientras que el restaurante está adaptado para niños con ninguno de los juegos temáticos de Disney funcionaban y el personal fue aletargada. Evita el café, Disney

Cafe Disney en Harrods es un complejo broma! ! La comida es buena, y realmente esperaba que como es Harrods después de todo; sin embargo, si tuviera que esperar 20 minutos para pedir cuando sólo tienen la mitad de un restaurante completo. . Eso es ridículo..

Cayó en después de visitar Santa en su gruta. El pollo hamburguesa era muy bueno, y las patatas fritas de maíz y salsas. Goujons pescado ordinario, y las alas de pollo por debajo de la media. Pero luego el precio: a menos de £18 por una hamburguesa y patatas fritas de pollo, a menos de £5 por una taza de chocolate caliente corriente. Luego agregar 12. 5% de cargo por servicio. Llegó a casi 80 libras para aperitivos para 4 personas. Planeta diferente.

Hemos ido a este restaurante antes y la última vez la visita era mejor.

Veramente una delusione soprattutto per il rapporto qualità prezzo. Ti salassano come un ristorante di 1° e mangi come al McDonald's

Watch out!! The most expensive fast food quality type of restaurant I ever been to. They add 12,5% extra for service. The waiter asked if our 3 year old wanted crisps to her nuggets and charged £5 for 10 crisps...

Had a day trip to London yesterday and thought we would treat ourselves to a spot of lunch at Harrods. We chose to eat at The Disney Cafe as it looked unique, was quiet at the time and also looked very clean. I asked for a gluten free menu and was told that they didn't have one but they could make the food gluten free if I wanted. Whilst looking at the menu I decided to go for the steak and chips and the waiter came over with the allergen list and it stated that the steak and chips were gluten free however there was an asterisk by the chips which meant that it could possibly contain nuts, which wasn't a problem as I have no allergy to nuts. We both ordered the steak as medium rare and 2 minutes after placing our order a man came over who appeared to be management as he was dressed differently to the other staff. He told me that they could not guarantee that the chips would be gluten free and I thought he meant that because there was gluten in the kitchen there would be a small chance of cross contamination. I asked if the chips were cooked in a separate fryer and he replied no, they weren't and were cooked in the same fryer as the chicken nuggets which do contain gluten. I told him that I wasn't going to risk it and he offered to change the chips for seasonal veg which I was fine with. Once the meals came out, one of the steaks was medium well rather than medium rare and when I started to eat my steak, it was cold so I asked to have mine recooked. Management came out with a fresh plate after about 5 minutes.Overall we were extremely disappointed with the meals. I also found it incredibly wrong that I was told they couldn't guarantee that the chips wouldn't be gluten free even though they knew it was cooked with food that does contain gluten. They should of just been honest from the start and said no, they aren't gluten free. The allergen list also needs to be updated as when I read the list, it only stated that they might contain nuts.Then to add insult to injury, they also added on an optional service charge which we refused to pay as not only was it extremely pricey (which we knew it would be when arriving) the service was bad and my first meal wasn't up to good standards. Overall, we were both disappointed with the whole experience at The Disney Cafe which was something we weren't expecting when having lunch at Harrods. I highly doubt my partner and I will return.

Quand nos enfants (4 et 6 ans) ont découverts ce restaurant il y a 1 année, c'était un décor de princesses. Maintenant c'est Toy Story. Pour les enfants, quand ils commandent des nuggets, ils n'ont aucunes frites mais des légumes en dips. Donc il faut commander en plus les frites.Le repas est cher, £90 pour 2 enfants et 2 adultes et la nourriture n'est pas exceptionnelle. Mais pour les enfants le plus important est d'aller manger au Café Disney.

We only go here to let our kids have a fun little food break after being tired out by all the shops in Harrods. But the food is so plain and average. We were three adults and two children, one of us adults went for a meal from the kids menu, so three kids meals and two adult meals ended with a bill on £120. Ridiculous.

Place is really nice and the staff polite and well trained, unfortunately the food was really disappointing. Overpriced and very low quality. Paying £18 for a burger with lettuces, tomatoes and fries (no cheese, £1 extra for that) we where expecting a really high quality meal. Harrods needs to address this asap, it's embarrassing thinking we had better meals at Burger King.

If you want to receive an attitude from the host and have the worst tasting burger for your child than this is the place for you!The burger was so spicy our child couldn't eat it and although we order it as plain (just bread and patty) they charged us the full price, 17.50£! Don't bother for this place as there is nothing healthy for your kid, just take pictures and leave.

I had visited last summer and, whilst a bit expensive, the experience had been a positive one. This year, however, the Harrods Disney Cafe has been re-themed with a purely Toy Story theme. Sadly this means that the Big Ben clock face with Tinkerbell which had been a focal point has been removed and the overall experience was not a positive one.We arrived at about 5.45pm. There were hardly any customers so getting a table wasn't a problem. When we were given the menu, however, I was shocked to find that there was no vegetarian main course. I asked the waiter and he confirmed that I was correct - there was fish but that's no good for a vegetarian! I was told I could have the chicken salad without the chicken - a bit pointless and, as no discount on the price was offered, I wasn't about to pay £14 for half a salad! In the end I opted for the nachos starter as my main course. My 8 year old son chose the hot dog, which was beautifully presented and, he tells me, very tasty. For dessert he ordered two scoops of lemon sorbet. The waiter brought him mango by mistake but rectified this without quibbling. The sorbet was nice but nothing special so the £7.50 price tag seemed somewhat excessive. Overall the cost for one adult starter, two soft drinks, a hot dog main course and one dessert came to over £40 - really not worth it.When I visited before the chairs had Mickey Mouse ears on their backs, the plates were Disney and I even had a Mickey Mouse silhouette made in paprika on top of my crepe but none of this was in evidence on this visit. The decor is nice so my advice is save up and drop in during the afternoon for a drink but don't bother with the food!

Visited yesterday as we were in Harrods looking for something family friendly. The appearance of the restaurant was appealing to my daughter who was very happy to run around and play with the Toy Story Wild West themed games etc.However, the service, food and price really let the place down. Took about 20 mins to get a table even though it was half empty, and then about half an hour to get the attention of someone to take our order. When the food came about 40 mins later it was Lukewarm and certainly not good value for money. A basic burger was £17.50, you'd be much better going to McDonald's where you could feed your family for the same price and the food would be much better. At McDonald's hey don't charge you £4.50 for 330ml of Coke or £5.50 for orange juice. If you're happy spending that much on lunch go to the Ritz!

After reading the reviews I wanted to put a positive one. There was lots of tables available when we went at 12. Started to get busy around 1. As soon as we sat down my daughter was given a present. Food came quickly and staff were lovely. We just had a main meal and wasn't too expensive but drinks were crazy expensive. My mum paid £5.50 for a small glass of apple juice! Service charge was added but we took that off so we could leave a tip we thought was appropriate. Not the £12 they added!

Grossly over priced and terrible food.We waited for 20 minutes for table then a further 15 minutes for our order to be taken.Finally the food was served after waiting a further half hour whilst noting how staff were standing around doing nothing.I personally ordered half a chicken to find that not only was it cold but the chicken had been burnt.We will not be returning to this establishment in my life time ever again.

Just finished eating here and having read some of the previous reviews I thought I would add my thoughts. Service was really quick, food was freshly cooked and delicious. It's not cheap but look at the menu first and eat elsewhere if it's to expensive for you, after all it's in Harrods.We would definitely return.

We did the whole tourist thing and whilst in Harrods we went to The Disney Cafe without reading the reviews. Service was quick and the children were occupied with the surroundings, but that is really the only positive.The biggest issue was cost. £5.50 for a childrens Apple Juice is crazy. We do not mind paying more for food but it was no better than a TGI Fridays. Our order was 4 soft drinks and 4 main courses, 2 of which were child meals. Our bill was near £100. Crazy.Save your money and eat elsewhere.

We took our daughter to bibbidi bobidi boutique which was a wonderful experience and well worth the money. We thought as a treat we would eat here....Big mistake over priced average food. A glass of sparkling water was just short of £5!!..when the bill came they had added on 12.5% service charge but I'm not sure what service we received. We removed the service charge payed and quickly left very disappointed. Eat elsewhere is my advice.

Det var efter en lång väntan det sämsta och dyraste hamburgare jag ätit. Torr smaklös en tomatskiva, ett salladsblad. Barntallriken såg trevlig ut med 2 mini hamburgare + grönsaker + dippsåser. Även dem var torra och trista. Trevlig personal men ät inte här.

Went as a summer holiday treat. Harrods itself is wonderful, so we thought we would spoil ourselves and eat in the Disney restaurant. The mains for kids are £7.50 - which is fine for quality but what came out was a cheap pizza badly cooked, processed sides and the worst chips I have ever had anywhere. Described as "Chunky Chips" and at 5.95 for a small bucket they were absolutely revolting. Thin, cheap, greasy and limp. As far away from a potato as I have ever seen.The adults Disney burger at whopping £17.95 must have used just 50p of ingredients and a microwave. Truly nasty.Any with a charge of over £4 for a small bottle of coke and 12.5% service charge this is a restaurant to be avoided. Decor is child like although not well put together and staff polite but does not compensate for how bad this restaurant is. Honestly I wish I had read Trip Advisor before I went and saved myself £100.

I have visited this cafe numerous times before and we've always really enjoyed the food and the fun features. When we arrived for this visit the whole place has changed to a toy story cafe rather than Disney this did not bother us as it still looked like great fun.We were seated quickly and my daughter and her friend went off to have a look around me and my mum were very disappointed in the new menu.The old one had lots more variety like sandwiches etc this one has burgers, ribs, hot dogs, nachos My daughter wanted pasta like she always has when we go there and I was surprised there was not one pasta dish on the children's (or adults) menu any more. For a restaurant based on children this is ridiculous as most children I know all have pasta when we go out.The children's hot dogs are £10Plus £5.95 for chips and another £5 for a small apple juice!!! Me and my mum had a burger each I had a coke and she had a bottle of sparkling waterThe kids had 1 scoop of ice cream each at the end.The bill came to £130!!!!! Listen we are not mean and I know this is Harrods but for what we had this was outrageous!!! I do not know where they get off thinking they can charge that money for 2 burgers and 2 children's hot dogs!I have been to top west end restaurant has alcohol to and it's not come to that! Any way it's safe to say we would be visiting again, I understand things have to change but they really need to re think the menu and it's prices!! Lastly you use to get Minnie and mickey ears in the old restaurant this one you don't even get that!

For smaller kids (2-5 years) this is probably more of a fun place to eat in.Food nicely presented but didn´t taste that much, the service was very nice bit a bit slow.Plus for the size of the portions.

成間餐廳都有好多Toy Story 陪住你，唔止小朋友連大人都會好開心，餐廳有個位置比小朋友玩同播卡通，帶小朋友行到攰呢道係個好好嘅選擇。

When we walked in I thought the set up was really cool! The waitresses even dressed up! The theme was toy story! It didn't take long to receive our food! But the Disney burger was really a burger bun with meat, cheese, lettuce and no sauce! The food was pretty average !! When I saw the bill my eyes popped out at how expensive it was! We had a child's pizza, Childs nuggets, 2 Disney burgers and four cokes!! All up it costed over £80!!! I saw that you had to pay for the service!! And for me that is a little extreme because the service was like any other restaurant service!! For me I had a great experience but the expenses were a little over board!!!

Went to the Disney Cafe with my 4 year old and as expected it looked like something you would get inside Disney World. The staff were attentive and very (if too) polite.That's the one star coveredNow the bad bitI wasn't shocked by the prices on the menu as we were in Harrods, however Harrods is a marque of quality which was missing from the very basic food, but at least basic food can be cooked well - this wasn't. No flavours, no obvious care and highly unsatisfactory.The bill for 1 course of 3 adults and 1 child was over £100 and that was with 4 soft drinks and a water. This included 12.5% service charge.To be attached to two brands like Harrods and Disney you have to do much much better.Needless to say I am highly unlikely to go back.Just because you target the kids, please don't think you can and should lower the standards.

This is a Disney Toystory themed restaurant. The food was for children and quite basic, drinks were expensive (bottle water was £6). While the servers were friendly, I don't find it to have much of a special Disney experience. Not really worth the time.

I am giving this café a 2 star only because of the perfect service you'd expect from Harrods. The food was probably the worst I've ever had. We were a family of 4 (2 children) and a family friend. The "Cesar Salad" came without the signature dressing (or any dressing) you'd expect from the Cesar Salad. There were huge chanks of boilt chicken didn't do it for me. My husband had a rib-eye stake, which was flat as a pancake and also cold. The children got the fish-fingers, which were horribly strongly smelling of garlic, probably to disguise the smell of a not very fresh fish. What a disappointment! We paid around 80 quid and left hungry and had to go and get something else to eat. We were vising London and expected so much from this lunch, but alas!

The kids thought it would be cool to have a light bite of lunch in the Toy Story theme restaurant. Family is a big fan Disney & the Toy Story brand.Sat down at the table to order our meal and was horrified to see the pricing on the menu.How can they justify soft drinks ( out of the bottles ) charged at double the price of any other outlet. Upon closer inspection it would appear that everything on the menu was a minimum 100% mark up on other capital pricing. I could accept you'd be paying little more for its location within Harrods and the Disney brand but this is ridiculous. To add insult when you are presented with your bill they automatically add 12.5% service ( for what in our case was taking opening 3 bottles of pop ) - Needless to say we asked for this to be removed ( which they did with out question )

I admire the Toy Story/Wild West redesign and the intentions of the cafe, but the cafe's food is a little to expensive for tourists to properly enjoy themselves. Not to mention it's in the back corner of Harrods and concealed away, so it's also quite empty (along with the adjacent Disney store). It's nice to stop by and see, but you can honestly get the same experience just looking at photos of the cafe online.

Looks amazing,especially to a toy story fanatic !!! My boys loved it,the pasta was nice so was the toastie.Would of been better of the food was themed/shaped /labelled or something to incorporate it but overall the visit was pleasant,the manager .... Assuming he was as the only one wearing a suit.. Was quite moody,rushing us etc .. But the serving staff was brilliant xx little pricey for the small portions but edible,the drinks are extortionate !! X

We had food here, purely due to it's 'Harrods'. I had a burger and chips for a change, and a coffee. Very average, nothing special. Especially at the price you pay for it, even if it's a treat. I go to a local burger shop at home, burgers are a lot better. The wife had the chicken caesar salad and a coffee. This was fine.Probably won't do this again, but try another one of the cafe's in Harrods.

I know it is Harrods and I know it is top-end but golly they know how to charge. My wife, son and I had essentially a glorified fish finger butty a bowl of chips with a bit of simple salad each with a drink and it cost us £78. In fairness it probably was the best fish finger sandwich I have ever had but that is all that it was - a brioche bun with 3 fish goujons and a bit of tartare sauce and some roquette leaves. The menu is very limited and the cafe is quite noisy although my son was given a small gift which was a nice touch. The waiter was a little over attentive though which was a bit irritating. A treat as a one-off but nothing amazing and very expensive for what it was.

I first visited the Disney Cafe with my daughter a year or two ago and was generally impressed apart from a wince when the bill arrived. As a birthday treat for my daughter we visited again today. I appreciate that the cafe is in Harrods and the food is good quality but I think the choices and price have got worse. There used to be some high end fruit drinks available but these have now disappeared from the menu. Ten pounds for a hotdog with just 3 small accompanying portions of garnish is a wee bit too much in my opinion. However the staff and service can't be faulted.

We visited here in the summer holidays last year after a day out in London, we was seated straightaway, it's really lovely in there and great for kids, but it was looking very tatty and tired, although since our visit it has been refurbished and looks much better. We only had drinks as we had already eaten at the rainforest cafe, the drinks were very expensive it cost nearly £25 for the four of us to just have a drink. The kids loved the colouring menus and watching the Disney films and looking at the Disney characters. Will return one day to see the newly updated Disney cafe.

Me and my best friend are really big Disney fans and have been wanting to go to the disney cafe for a while. We finally got around to going. We looked at the adults menu and was kind of disappointed that nothing was Mickey shaped, so we asked if it was possible to order a few things from the children's menu. The waitress told us she was unsure and had to ask the manager, she came back and said it was not possible. I would understand if it's a normal restaurant but this is a disney one, disney is known for going the extra mile to make your experience magical. The restaurant wasn't too busy but we ended up waiting a long time to be served and also to get are bill. The theme was cute but the staff looked like the didn't want to be there, which is a real shame. If you are looking for the Disney experience, I wouldn't recommend here.

I took my two sons last Sunday and whilst the café is decorated really nicely that's about where the Disney feeling ends. Having been to Florida last year and staying on Disney property I assumed that this would follow a similar suit. TOTALLY WRONG!!!! I ordered two mickey pizzas for the boys and assumed that they would be Mickey Mouse shaped, wrong again. To be honest they were just small unshapen roundish pizzas that looked like they had been thrown on the floor. I had the Fish Goujons and whilst this was nice considering we were the second group of people in there when they opened at lunch time I wouldn't expect it to be semi warm (bordering on cold). The staff were friendly enough but you could tell that these were Harrods employees and not Disney. Money wasn't an issue but spending 50.00 on lunch for two children and myself including the 12.5% I would expect better. All in all I think if someone from Disney went and actually experienced what it is like they would pull the endorsement as it represents the brand really badly.

I visited Disney Cafe with my 24 year old daughter...!!! Disney has been a big part of her childhood so this was quite a nice touch to our trip to London. I had a latte and my daughter had a hot chocolate, yes it was a bit pricey but we knew that before we ordered and you are in Harrods so I am a little surprised that people are shocked it's in a higher price range. We didn't eat so I can't comment on the food but we had a lovely mother/daughter trip down memory lane whilst sipping our drinks.

Es indudable que Harrod's merece un paseo. Es una tienda espectacular: nunca habiamos visto nada igual. Es realmente una atracción más en Londres. Sabiamos que podriamos comer alli y se nos hizo tarde. Al ir con dos niños (uno de 15, al que este tipo de locales ya le va pequeño) y uno de 6, decidimos por esta opción, que parecia comoda y rapida. El servicio muy atento, perfecto. La calidad de la comida y de los ingredientes muy buena y bien cocinada. Pero el precio, para 2 hamburguesas, filetes de pollo asados, 1 de macarrones con tomate y 5 refrescos: 146 libras. Pero no es de extrañar. Es Harrods y esta marca apuesta por el lujo y lo caro. El restaurante no tiene nada que no tenga ningún otro restaurante de parque temático infantil. Pero la marca Harrod's justifica el precio. Claro que cuando ves en la tienda que unos padres le regalan a su hija un collar de diamantes... Si el amigo Walt levantara la cabeza.

Took out 3 year old son to the Disney Cafe and we were disappointed.Nothing special really just a few tv screens with Disney movies playing, a couple of Disney characters in the corner and thats it.Looks just like a posh cafe.The kids portions are big and the price of the food for kids sizes it actually reasonable for London prices.Soft drinks are expensive £4.25 for a bottle of Coca Cola but the orange juice for my son cost £5.50 for a glass ( the juice was nothing special)They also charge 12.5% service charge.Probably wont be back as overall it was a let down.

Let me start by saying the food here is ok. Nothing special.A few tv screens dotted around and a few disney fixtures and fittings does not make it a disney experience !!! You pay for the location... Harrods. Thats it. Its a novelty and not much more.Having said that our 5 year old was happy enough but if i wanted her to watch disney movies i could have done that at home !!Perhaps worth a one off visit but not worth revisiting.Feels more like a posh(ish) cafe with well dressed staff and thats really all.To have to ask for the chips that accompanied a steak on the menu and then to wait for that to turn out while the steak gets cold is not really acceptable when you are paying a tidy sum for the location and service.

Went for lunch during February half term, and apart from some Disney props, this cafe is an outrageous disappointment.The food was a buffet, which had been out and under heat lamps for several hours, with limited choice, no child friendly amenities and very poor service.The manager walked aimlessly about not interacting with any of the only few guests he had in (only 4 tables occupied), the waitresses just did the basics of taking an order, delivering your drink and giving you a massive bill for the privilege.We were a table of 2 adults and one six year old child and the bill came to over £105.00. Beware they add a 12.5% service charge on to your bill, so check it before paying.Mr Walt Disney would be devastated, I can't express enough how much we are.

buen bar con precios acordes, te dan souvenirs de disney y es una vuelta a la infancia si sos mayor de edad, perfecto para ir con chicos! el té de la tarde tiene muy buen precio y la ubicación es increible

Fuimos a tomar el té ya que es una buena opción sin necesidad de hacer mucha cola mientras recorres Harrods. Te obsequian unas orejas de Mickey super copadas!!! Especial para ir con chicos y tb para los grandes con alma de niños.

nourriture froide et chèreattente insupportable et serveur ingrasje deconceil ce lieux au touriste

awfull cold food bad service not child friendly very expensive staff did not treat us very well the fish was cold and soggie and some dishes had run low so we had to scrape bottom of tray to get any .

We took our daughters hear as a treat it's a normal cafe with a few Disney characters drawn on the walls and a Disney cd being played There is no Disney Magic in this restaurant at all The toilets are like through different clothing departments which doesn't help with kids Prices were so expensive which I wouldn't mind if it was worth it we paid cheaper in Disney for a character meal then we did in this cafe

Words fail meOn arrival the place was heaving being Christmas EveAfter seeing a terrible Father Christmas we were hopeful of dinner at Disney well the seating arrangements were no short of terrible and and the manager seating us could not have openly hatted his job anymore than he showed felt extremely unwelcome,The food was awful dried and a roast turkey but no roast potatoes? No cranberry sauce? No gravy? I mean was awful.... Puddings again awful just chocolate and when I asked if they had cream was told no just custard?.... I will do everything I can next year to make sure no one else wastes money going here...

Don't bother - Shame on you Disney for having your name on this restaurant (and I use the term restaurant loosely)Very disappointing Food I wouldn't serve my dogStaff couldn't be less interested and a waiting course would be good for themSuch a shame as the Santa Grotto visit was great.

Such a let down..table booked for 7pm so came straight after the harrods Christmas grotto..First had to ask for buggy to come through as baby was going to have milk then go sleep..we ended up moving table as manager (not waiter) purposely put us on one near where people were sitting and would of had to move their table out of way to get us through ! Had to go 5mins away to wash our hands as no toilets near by (this is a kids restaurant!!) drinks for adults are small and come in plastic glasses..food was ok but felt we were being watched over as the manager and most staff obviously wanted to finish their working day ! It's meant to be a buffet but we felt rushed for the hour..Also saw people being turned down because they didn't have a reservation, the place was empty ! Had to ask if my children could have the Minnie /Mickey headband ears that the other kids were wearing but least they could keep these..So not worth the price this place..A huge disappointment after a beautiful time at the grotto

Last year, my siblings, our children and the grandparents visited The Disney Cafe after taking the children to see Santa in Harrods. It was fabulous. Slightly pricey, but everyone could order off the menu and the staff were very welcoming and being a party of 10, we were lucky to get a seat at all the place was so busy.We returned yesterday with expectations of another good visit, only this time the cafe was largely empty. When we went to go in, we were advised that the menu had been replaced with a Christmas buffet menu costing Adults (including glass of wine or soft drink): £37.50 & Children’s (including unlimited fruit squash): £25. Ouch!!!! That would have been £365 + any additional drinks (gratuity was included in the price) for our party. Such a shame, given the number of empty tables we saw, looks like most people agree that this is pretty steep. Hopefully you'll be back to your regular menu in 2016 Disney Cafe and back to a busy Cafe. As for us, we found an exceptional Italian over the road, great food, great value, exceptional customer service and amazing with children - Zia Teresa.

The Food this time was buffett style, the girls absolutely loved it and so did we, it was expensive but worth it just for the experience, £125 for four to eat at a disney restaurant is a bit high price wise when two are children, but as i said well worth it for the experience, the food is all fresh cooked in there own kitchens and the food was fantastic, none of this microwave tat you get at many other places, everything was done to make the children feel special, my only criticism is that they should allow the grown ups bigger drinks or at least an additional one as the adult soft drinks are very small, and that the deserts were rather limited compared to everything else they had, so ended up spending another £40 on dessert in the ice-cream bar.

One of the worst dining experiences ever, we visited on New Years Day and can honestly say that the staff could not have been less interested. Food was terrible and they forgot half the order, when prompted the waitress had an argument with the chef over the open plan kitchen area and then the preheated ravioli was dumped on the plate with no care whatsoever. When we tried to raise a complaint we were told the manager would be sent over but he never appeared. Price is astronomical for food that could quite easily be bought in a tin from the local supermarket - avoid at all costs!

Restaurante bem legal. Encanta aos olhos, deslumbrante. Fica dentro da Harrod´s e o atendimento é muito bom. Na entrada as crianças já recebem gratuitamente uma tiara e se sentem incríveis. Os pratos são saborosos, comi uma boa baked potato e minha filha pasta. Cardápio até que variado e preço justo. Tem até chá da tarde, se o caso. Vale a pena conhecer.

I loved this place i am a disney fan thou...The dood was great and the experience better...The only thing that let it down for me was it was only really geared towards families

A good experience for your son or daughter who love disney. It has an atmosphere and several movie playing, but the food is average and mainly novelty stuff. Still nice though. xx

I was expecting a lot more from this cafe, given it's a Disney cafe inside Harrods. The cafe has none of the magic that Disney like to project, in fact it was quite lackluster. The food is average cafe fare at a high price, as are the drinks. The staff were not interested when customers arrived and we felt like an annoyance when we were ready to order. This made the experience unpleasant and we couldn't wait to leave. This place could be so much more than it is but sadly, I don't see that happening.

I was disappointed by this location /cafe.Lacking in imagination and food was expensive for basic stuff.I would suggest this wasn,t worth us going out of our way for .Queues to get in and if you need a toilet you have to walk out the cafe and through the shop on a hunt for one .Some Disney TVs with shows playing that you can,t hear and too small. Where's the real life size characters to add some fun for the kids ?!

The Disney cafe sounds better than what it is. The cafe is a large rectangular cubicle inside Harrods - there are no windows, and it feels a little claustrophobic and is very echoing and noisy. Imagine the family section right at the windowless back of a Wetherspoon and you're almost there, now imagine that so loud that you can't have an easy conversation. There are three screens on the wall furthest from the door which show three different Disney films. That seems a little crude. Compare that with the family section in a Hungry Horse pub where there are TV screens at most tables. There is somewhat less Disney decoration around the room than you might expect. So the ambiance wasn't as good as we had hoped for. But our six year old was happy enough. Though the games on the kids menu are not appropriate - the word searches are too hard, and there's little colouring opportunity. The service was excellent. Faultless. After a short wait by the door after they established the size of our party we were led to a clean table. Every contact by the serving staff was impeccable. They waited just the right amount of time before coming for our order. They adjusted perfectly to one of our party having to leave temporarily, and made sensible suggestions. The food was good quality (as one would expect from Harrods), and quite adventurous. The prices for the food were very good - pretty much what you'd expect in most pubs these days, and given the quality of the food, and the generous portions, this was excellent value for money. The drinks, however, are very expensive. £7 for a beer, and £6 for water. The drinks prices are not listed outside, so it's as well to be aware of this before going inside. The drinks can nearly double the price of the meal. We paid over £100 for a single course lunch for a party of six, and our six year old drank her own water. About half way through the meal our six year old was given a free pair of Minnie Mouse ears. She loved that. It was fairly random, so I'm not sure if this is a regular thing. I noted that around the room some other children also had the ears, as did some adults. But not everyone. There are plus and negative points about the cafe. The food and service are excellent and good value. The drinks are expensive. The ambiance is limited. It's a swings and roundabouts thing.

Me and my son aged 11 decided to eat here as were shopping in Harrods. The staff were very nice and friendly. I had Salmon which was really nice and my son had half a chicken which he enjoyed but couldn't finish it all. Lovely atmosphere with screens with films on for kids to watch. Nice place to visit with family.

E' un ristorante soprattutto per bambini, bella atmosfera ma i piatti lasciano molto a desiderare, sia come scelta che qualità.Se capitate da Harrods magari provate gli altri ristoranti o fermatevi alla HALL FOOD.MOLTO CARO.

If this was just a regular cafe I would rate it higher. If you're expecting a great Disney experience, don't come to the cafe. They just play films on a TV - and the food is okay, nothing special. High prices, but that's harrods.......

My family and I have been here before and it was ok ish but when I asked for chips instead of salad on my £15.50 pice of chicken that was a major effort having to involve the manager to ok it as someone who has his own catering company I find this outrageous

We visited after taking our daughter to the bibbidi bobbidi boutique and it was great. Good service, they gave all the children Minnie and Mickie ears which went down great! And the food was lovely too, a little expensive but considering where it is it was expected. Will definitely go back.

Visited the Disney cafe after visiting Harrods Disney store and the Disney boutique. My grand daughter was in wonderland! She thinks she is a Disney princess, and she was made to feel like one too. Sarah was a joy and Charlotte Rose was so charming.... Thank you girls we shall return

Nous y sommes allées pour le goûter, sans aucun regret malgré la réticence "usine Disney" qui pèse. Le décor est très charmant, et ce que nous avons mangé était bon et en proportions correctes. Pour le goûter, ce n'est pas plus cher qu'un autre salon de thé ou café à Londres.En bonus pour les enfants (et certains adultes qui le sont encore un peu), le Disney Store est tout proche. Idéal pour faire quelques emplettes après avoir grignoté en compagnie de Raiponce ou Flash McQueen.

ハロッズのディズニーストアに行きたいと思い、事前に調べていた際にディズニーカフェがあることを知り、ディズニー好きの私はさっそく行きました(^^♪夕方行きましたが店内はガラガラ。数組のファミリーが居る程度です。もろに子供向け！（当たり前ですが）なので、少し戸惑いましたが、店員さんも気さくで大人2人でも満喫できました。テーブルも椅子もすべてかわいい。店内ではトイストーリー、シンデレラ、カーズの映画が流れていて、各人形などが飾られていてとってもかわいかったです。店内中央の柱はビッグベン。とっても綺麗！肝心な料理は、なんと、アフタヌーンティーがあったので注文しちゃいました。量は、カフェでとるより少なかったですが（のわりには値段はディズニー価格）スコーンも紅茶もケーキも美味しくて気に入りました。お皿もすべてミッキーでとっても可愛いです♪若干高いとは思いますがディズニー好きならば行ってみる価値はあると思います。ハロッズに寄った際の休憩などでいかがでしょうか。

Il locale è adatto ai bambini, il menù non ha molta scelta per gli adulti. I piatti dei bambini erano buoni..mentre la ceaser salad era ben lontana da una vera ceaser salad. Decisamente caro e il personale (soprattutto il caposala) era altezzoso e sembrava costantemente seccato. Nota positiva: hanno regalato un bel cerchiello di Minnie e uno di mago Merlino come ricordo.

My nephews are huge Disney fans so to be able to go to a café was a treat. We arrived slightly early for the afternoon tea but were still invited to take a seat and given a table.The afternoon tea arrived with some dainty, lovely looking cakes. The 4 mini cakes were tasty and looked very pretty, the Assam tea we had was also very nice. My nephew was so impressed with all of the Mickey themed cutlery and crockery and it was a lovely touch.

We visited the Disney Cafe whilst enjoying a 3 day break in London. The staff were miserable & clearly didn't want to be there, not at all what you would expect for a cafe in Harrods. As the waitress brought out my chicken sandwich she mumbled, "sorry about the bread bun". The bun was burnt in one corner & had pieces of cod on the bottom. I sent the sandwich back & they brought me another one. Upon leaving we told the manager how disappointed we were with the whole experience to which he just shrugged his shoulders & said "sorry", he didn't look a bit bothered! I would definitely not recommend this place as it is very overpriced for what you get.

Booked a table for my nephews birthday party. Food from the adults menu wa quite average, too really long for the food to arrive. Ordered me self a half chicken. Was a bit dry. Wouldn't go back there again. There are better options for a meal at harrods.

I was thoroughly disappointed, I'm sad to say. I went with my daughter, aged 4 and her friend. The food is overpriced and not worth the money at all! £9.50 for a kids jacket potato! I don't mind paying for good quality food, but this certainly was not. The Disney experience was ok if you like your kids staring at the many screens playing Disney movies but in my mind for that price, a few characters around the place would have done the trick. Service was also very slow. There are much better places to eat in my opinion.

I was a bit disappointed when I visited here. The service was good but the food average and over priced. The children enjoyed it but with Disney films being shown they were distracted.

Bad service for way over priced food! Nothing really magical or Disney about the whole experience! Save your money and go to the toy dept instead!

If you have been to one of Disney parks, don't need to come. Poor Disney experience and over priced food. Service wasn't so good as well.

The Disney cafe in Harrods is certainly a nice place place to take Kids. All the Disney art on the walls can keep their attention and the big ben replica is fantastic.The food is actually nice. We had the mini burgers and my daughter had the ravioli both which were actually very nice.The cafe was good without being exceptional it is a nice place to take children for a bite to eat but don't expect to be amazed.

We stopped here for an early lunch with our two and four year olds. The place was empty but the staff were amazing. Friendly, welcoming and kept the kids amused.The decor is simple, very Disney, Big Ben in the middle was a hit with my Peter Pan loving daughter. TVs in each corner showing films to keep the kids distracted.Food was tasty but over priced and to be honest not as kid friendly as you would expect. They do hot chips though and you can't go wrong there I guess.

Upon arrival we loved the disney bits outside,but after going in we was disappointed there are only a few bits,a few tv s showing disney films,the food is a tad over priced for the size and for what it is... Our food arrived in parts, there was 14 of us... They came in 2/3,s 5/10minutes apart... We did however with the kids meals get Mickey Mouse ears to wear .. We did complain about the way the meals came out but they was nt really bothered ..

We visited with my niece and thought we would take her to the Disney cafe just for a quick lunch. The service was outstanding, she was made to feel like a princess from start to finish, the food was amazing for the price. I was expecting it to be more costly but it was brilliant. The theme and staff were of high standard and I will definitely be taking her back, she left feeling like a 'real life princess' and you can't put a price on that!

Mi hija disfrutó mucho en este restaurante. Era como una regresión a Disney! Apareció cenicienta con su zapato y los niños lo pasaron en grande. Están muy entretenidos con el ambiente y las películas. La decoración muy chula la verdad. La comida estaba buena pero un poco carilla. recomendable para visitar.

This was our second visit to the cafe. Food was good just a little pricey but it is Harrods so to be expected. Great service. Children receive Minnie ears! Surroundings are lovely. Minnie/ Micky shaped food good kids menu. Magical first visit probably won't return a third time though.

We were in Harrods for our daughter Tallulah's visit to Bibbidi Bobbidi Boutique in Harrods. They don't take Bookings in advance so we turned up hoping we would be lucky..We were indeed lucky, the excellent staff soon had the seven of us sat down at our table. I think we were all in awe of the Disney figures that decorate the restaurant and there are large screens showing Disney Classics..The menu has a Disney/American Diner theme as you would expect..I chose the Cod Goujons which are served in a bun with Tartare Sauce and Salad..This was delicious! The chicken was very tasty too ( i helped my Sister-In law finish her meal)...My wife ordered the Cheese and Ham Toastie which came served on Mickey Mouse shaped toast... of course!!!!Although it was a busy Saturday lunchtime the staff were excellent making time for all their customers...Children get given a pair of Minnie / MickeyMouse ears...We paid the bill and once we had finally got Granddad Les away from the large screen watching Cinderella we went on our way to the Bibbidi Bobbidi Boutique..

It makes sense having this Disney-themed restaurant in this shopping mecca. Our kids loved being there. The unexplainable thing is that it closes at 7pm! So after a day of sightseeing, we went to Harrod's for a little shopping but figured we should eat first. We arrived at 6:35, only to find out they closed at 7pm! I will say that the waiter was gracious and said it would not be a problem to seat us and serve us, but we still felt rushed. He asked us to place our orders right away before the food staff left. Our orders were taken, but some were messed up, and when an incorrect pizza was brought (close to 7pm) for one of the kids, the waiter said it could not be changed because the kitchen was closed. So yes, we chose to sit down knowing they were closing soon, but the restaurant was still full of parties experiencing the same thing. Seems they should adjust their hours. The food was just ok, and very overpriced for the quality and options. That does come with the address though. Overall the kids liked it because it was Disney-themed and they could sit in the corner and watch Disney movies. I would not eat here again. I guess it would work if it were lunch time and you had to get food in the middle of a marathon shopping session (though I'm not sure who can afford more than a few minutes in Harrod's!), but not so great for a proper dinner.

Kids love it, food isn't great and a glass of wine over 8 pounds is a rip off. But we go for the kids and not ourselves. I didn't eat this time as food is average and very expensive for what it is . A kids very small ham and cheese toasty 7 pound and 3 pounds for chips.

All in all the food was good but heavily over priced, staff were friendly but you are paying for its location. The menu selection was ok - but £5 for a children's Apple juice is ridiculous.

Ate here with my son, food was OK nothing special. Service was good until we'd finished eating, then they forgot about us and we sat waiting 20 minutes for our bill. It was quite small aswell and I expected it to have a lot more Disney decor.

Ho provato la pizzetta: discreta. Al posto della mozzarella hanno messo della provola. Mediocri le crêpes con pollo e spinaci.Decisamente molto caro. Servizio decente.

Ok, it is very expensive for what you get, but this cafe is in Harrods and is Disney branded, so what do people expect?? We went there yesterday for my daughter's 4th birthday and she had a great time. We went into the Disney store in Harrods first and took pictures with all the characters etc. which she loved. The staff in the cafe could not be more attentive. Our daughter had a cheese & ham toasty cut into the shape of Mickey Mouse, which she thought was really cool. She also got given a lovely Cinderella book and a princess tiara. The meal came with crudités. I had the mini hamburgers, my husband had a chicken sandwich. We shared chips. The food was only snack lunch food but it was well made and tasty. With soft drinks the bill was £53, which is an awful lot for lunch but for a birthday lunch it was worth it. You can go to normal cafes in London and pay that for lunch. We enjoyed the experience. Our waitress was so lovely. She even took us to the toilets when we couldn't find them and was so friendly. I would definitely go there again as a treat for our daughter.

This place is usually packed with children expecting a fun and exciting time but in return you get some seriously overpriced junk food served by the most useless staff on the planet, its such a shame that the restaurant is aimed at children and the only efforts that have been made are some screens playing Disney films and some Mickey Mouse Ears attached to the back of some chairs... That's it?! I'm shocked that they couldn't get a character to meet with the children and put a smile on their faces. Disgusting considering the high standards set by Harrods!

If your after a Disney experience in the UK head here!! The food isn't too bad either!! It's not a top notch restaurant, it is a Cafè, but the Disney theming makes up for that, complete with Minnie ears for the kids! I had the salmon which was really good as was all the meals, but if u want salad, chips or a jacket potato with your meal you have to pay extra for that, but the kids loved their meal. The staff could do with lightening up, yes it's Harrods but they need to get the Disney cast member vibe, instead of standing gossiping with each other!!

I was really looking forward to taking my daughter here as she is a huge disney fan. I wish I hadn't bothered. The service was awful, the food was slow, there was no atmosphere. I expected so much more as it was disney and Harrods. That definatly wasn't the disney experience, won't be going back again

We went into Harrods as we always do when in London, and needed somewhere to feed the kids, as well as eat ourselves. The service was spot on, but noticed one or two of the staff were a little stuck up, one was really nice but didn;t manage to get her name.The food is very overpriced, even for Harrod's. I know its Disney too, but the price really needs to come down. We have used this restaurant before over the others in Harrods, but will probably not go again, and use another restaurant instead.Plus the atmosphere is not at all Disney, there is just the bare basics in decoration.

Being a massive Disney fan my friend took me here for my birthday, it sounded so amazing I couldn't wait to visit. As normal Harrods is hard to navigate round, there is a serious lack of signs and finding the cafe was difficult. Once found we were deeply disappointed, it looked shabby and not at all full of the Disney magic. The menu was just like any other cafe but far more expensive. We were expecting a magical, princess experience but were left extremely deflated. If Harrods want to do theme cafes then they really need to go all out and not just do things half hearted. This cafe had so much potential but just didn't deliver.

Das Essen war nichts besonderes, allerdings hat es mir dort trotzdem gefallen. Das Café ist super dekoriert und es laufen immer ein paar Disney Filme auf den Fernsehern.