The Dee Hotel in Wirral

Nice Spoons in old Black and White building

This is a great spoons, they have the bargain menu... Food is always quick and decent

Food was reasonable but service was not good

Visited today and ordered a traditional cooked breakfast and hot refillable drinks. Breakfast took almost half an hour to arrive despite the place being half empty . Problem with both drinks machine so couldn’t get a drink complete waste of time speaking to the girl on the bar. Totally rude and disrespectful itowards a paying customer . Very disappointed

Staff very quick and food plentiful and hot.staff very good.

Disgusting and dirty. dirty tables, asked someone to clean the table, then the food arrived, we sat with it on our laps, he came and wiped only half of the table. table next to us was loud and swearing. shall not be visiting again.

Popped in on Tuesday for breakfast. The food was quite good, the table was full of left over food and drinks, we cleared them, we asked someone to clean out table, our food arrived and we had to put them on our laps while the table was half wiped ! the whole place could do with a really good deep clean as there was beer and drinks marks on the pictured, down the walls and the partitions. The people on the table near us , were swearing and talking loudly so much so that it was making me very anxious. We left as soon as we could, never to return until the whole place is sorted out.

Improved since summer 2021 refurb. Nice new spoons carpet!! Seems more outside tables at back. Nov 2023. Still above the average Wethers. Yeh. Good. Aug 2024. Same as last post. Nice pub 👍

Nice pub. Quite busy at lunchtime but plenty of tables.

Good value but a lot of items missing in the meals. Not normal for spoons. When questioned we were assured the missing items would come but this didn’t happen.

Very good atmosphere here, particularly outside on the rear terrace. Only two serving behind the bar on my visit, but the staff were on the ball.

Place was like a riot, free for all for your food and drinks. Ordering on the app and having to go up and collect your food as it was extremely understaffed. Waited 40 minutes for food. My mate waited 25 minutes for a glass of Pepsi. Absolute carnage.

Always value for money at Wetherspoons 👍

Good food, very reasonable price 😁

Cctv in toilets...wrong, totally wrong, should not be allowed. Disgusting, disgraceful. This should not be allowed in this day and age. Will not be back

Awful place , waited 45 mins for food , the staff very rude ,blonde middle aged women was the worst , when food finally arrived it was cold

Old place with not nice smell, left disgusted

Popped in for a drink before a nice walk

Great manager, really friendly, knew his beer inside out. Didn't have food.

Great wee pub. Weatherpoons pricings is always good....£2.68 for a pint of decent draught beer. It's not a 'typical' Spoons - it's in a nice area and it's much quieter than a lot of Spoons I've been to. I cant fault the service. The staff are great. They're friendly and knowledgable. Andy really knew his stuff and was happy to let us try a few beers before we bought anything. He gave us some great recommendations too. Excellent wee place. Highly recommended. We'll definately be back!

Another spoons losing its appeal - took about 10 minutes to bring the cups out and age for the food to come and when it did it was cold - my burger and 8 chips looked lost on the massive plate - we had to ask them to re-heat up the soup which took another age. I know I won't be missed but I will not be coming back.

Fish and chips were a disaster. The fish looked like scraps mixed together and re-battered and overcooked

Excellent service and lovely food

Probably tje worst spoons on the Wirral but still provides a very good value for money drink. Staff are not very friendly and who prefer to serve their local punters.

Nice Spoons hotel, very central for shopping and the station.

Absolutely terrible sent food back as it was cremated

Dirty and food below average. Flat beer. Not going back

What a let-down. Not the usual high standard we have come to expect from a Wetherspoons establishment. The two breakfasts were poor. Both were cool to cold and one was missing an egg which later arrived - after complaining - when my wife had finished her food. Plus the coffee machines were both down due to lack of powder and then lack of milk. In a not very busy setting the service was very poor.

Family meet up 4 people used the app quick service

Usual good service, good selection of drinks along with great value

Curry night Thursday, curry was dry not enough curry to cover the rice poppadoms full of oil .

Typical Wetherspoons, great value for money

It's a great Wetherspoons, packed full of original pub/hotel history. Hopefully it will remain as a Spoons indefinitely. Comfy, cosy and ... Affordable!

Lady that served us was very helpful and friendly,we always have food when we visit the area.

Best place for good prices and good food

Amazing staff. Always smiling and so busy. Well done guys you deserve way more pay than you get. One of the best wetherspoons on the Wirral.

A bustling and busy pub that’s a good size. Getting served was tricky and the staff did their best to get all the people served in good time. Beer was well kept and we ordered some small food plates from the menu that were good and were great value.

If order a pizza, and you like it doughy as hell, hardly cooked… this is the place for you! However the Merlot wine was nice!

Great value breakfasts please don't sell this, Wetherspoons! Cheap beer but it's usually good Edit: nice cheap burger, chips and beer for £6.44 tonight (10/4/24)

Nice food good service helpful staff

Service was slow,rude and confrontational. 3 out of 4 meals ordered were wrong. When pointed out shesaishe had repeated the order back twice ( blatant lie) When pushed she grudgingly said she would rectify it BUT the kitchen was busy so it would take a very long g time.followed by 'Well shall I put this plate down or not' The food as served was lukewarm at best and the peas were Stone cold. A pleasant venue ruined by poor food and bad attitude of staff

Service slow,rude and confrontational. 3 out of the 4 meals ordered were wrong. When queried she said she had read the order back twice (a blatant lie) when pushed she said she would rectify my meal ..but the kitchen was very busy so it would take a long time! Followed by 'well shall I put this meal down or not' ! The food served was,at best lukewarm but in case of peas stone cold . I just wasn't worth the fight to get it warmed. A pleasant venue but ruined by service and food prep. Will not be returning.

Very nice inside, typical high standard wetherspoons. No issues and enjoyed

Very unusally for a spoons received a hardly cooked egg (see video attached) when this was brought to the attention of the server we were told sorry and that was it. The 1st time I have had an issue at a spoons so will avoid this one in future.

I gave a 2the food was cold sent it back still the plate and food were cold .

Decent wetherspoons and not too busy

Nice on a cold day. Fire warm and cozy and was very busy on a Tuesday lunch. Ordered food ... scampi, chips and peas and a coke ( £10.50 ish) scampi was nice , peas had an odd taste and chips were very cold. Maybe it was an off day?

What a really lovely weatherspoona. Decor lovely , lady behind the bar today super nice and Andy who served our food (which was delish) was professional, friendly and wore a nice smile. Steak was cooked perfect as was the tuna ciabatta and with very generous serving of salad . Parking a little difficult. We parked on the sea front . Lovely scenery , overall , an enjoyable February day

Food was good but service was terrible. I had to ask for my drink that did not come 3 different times for it to finally arrive 10 minutes after my food had. Unless you want to be waiting around, I would avoid.

Brunch with friend and able to chat as quiet enough to communicate with ease not always the case in other establishments

Went with friends for a breakfast and a chat quick service and nice staff

Staff was more professional than what I was used to at other places.

Brilliant pub, great food, excellent value and lovely friendly staff.

Really spacious inside and staff were friendly.

Nice pub staff good worth a visit give it a try.

Not impressed with food cold service was quick after waiting 10 min at bar not visited for some time will use brass balance

Visit the Dee hotel often for drinks or food together. Always have a great meal and the staff are great and hard working and always welcoming.

Great pub good food at good prices good drink at even better prices

Just called in for lunch on the bikes. Waited for an hour and then the food came and it was stone cold. Appalling. Got a refund. Feel sorry for the nice staff, who are doing their best. Very understaffed. I shall never set foot in a Wetherspoons establishment again .

What can i say that's not been said about a Wetherspoons pub. Went on a Tuesday Steak night. Ordered 2 xl mixed grills. Only received the standard mixed grill. Luckily was only charged for the standard ones. The mixed grills were ok.

It was an amazing weatherspoons with people of all ages. The staff was amazing, and plenty of drink options

There's a CCTV camera overlooking the ladies toilet cubicle (not just the communal area as stated on the notices). What on earth......

No complaints abt the food. Cant beat the price of the coffee. 3 cups for £1.05 🙂 only moan no tomato comes the the full English

Staff brilliant and food spot on

Great staff, food avera,but very good value. We all enjoyed it.

Very good. very cheap to right in the town centre to

Excellent fish and chips, hot food on hot plates and we complimented the staff. Real ale got the thumbs-up from my husband too.

A nice couple of drinks. Always a great choice of beers served well.

First visit, place was spotless, the staff friendly and helpful, the food was good couldn't fault it, will definitely visit again

Chicken and chips hot and tasty

Pleasant atmosphere and not too busy

I came in today with my partner and we got drinks and food didn’t put a lime in our drinks even though we asked some of the food was alright other aspects of it not The mane thing that bugs me is the flys like can’t even sit there without waving my hands so the flys don’t land on my food which was quite annoying not happy

Great staff and lovely food, one of the best wetherspoons we've been to. Will be back soon

Went to the Dee Hotel on a Wednesday evening around 6pm and then back again about 9pm for drinks with friends. Great service and even better when you can actually hear each other to catch up and have a girlie giggle. Great prices. Yes, of course I'd come back.

Super friendly staff lovely relaxed atmosphere

Above average 'spoons. £5 for 2 pints = bargain.

I came here on sunday and it was really nice, I had about 10 Mocca's it feels wrong but it was only £1.02 Great staff and service Thabk you to the staff for keeping the place tidy and fully stocked

Poor service today lack of respect for the customer No smile No Nothing

Busy, but great food and drink for a cheap price. Try the mixed grill.

It was perfectly ok not a long wait for service range of ales I had the thatchers fraught cider

Excellent, efficient service. Very friendly staff and extremely good quality food

Good atmosphere plenty of customers of all ages. We didn't have any food as we hadn't got enough time, but what we saw being served looked lovely and prices on menu reasonable. Service at bar was a little slow but forgivable as staff friendly and personable. Will definitely come back and have a meal next time with our drinks.

Lovely little wetherspoons, brilliant bar staff

Great spoons foodhot service good and the place was clean with a good atmosphere

Good pub great beers never ate there but the food looked good on the other tables

Poor quality burnt food. When complaing about the food staff became surly. Couldn't care less attitude from staff. Visied this place about 3 months ago and everything was fine. Has gone down rather quickly in my opinion. Not a patch on the Queens Picture House in Waterloo.

Family of 10 for a birthday meal, poor, slow service, all day brunch which was cold, undercooked bacon, mixed grill was a disaster, meat was black and crispy, 8 chips. I wont be going again, I did complain to bar staff who just said ‘sorry’ they weren’t put out at all, staff were more concerned about customers using the app.

Very disappointing visit. Breakfast and drinks luke warm. This is sadly a repeat of our previous visit so will be unlikely to try again.

Walked in, tables not cleared from previous guests. The place is dirty. Waited ages to be served on a Saturday afternoon. One serving! One floor member of staff chatting away to a couple while tables left uncleared. Asked for no peppercorn sauce with gourmet steak, she replied “ it comes with it on the side, give it away if you don’t want it” Honest I like Wetherspoons as it’s cheap snd cheerful, but wouldn’t eat here again. Food was ok, but the place is badly run and a mess.

Me and my husband called in on 12th of March after we had been to New Brighton ,we had Stella lager and Aperol Spritz,both drinks were very refreshing,pub was clean and staff pleasent ,we will visit again next time we go to West Kirby

Went here for tea with friends had a drink first everything ok then went to the bar to order food waited 10 minutes when the manager came to serve he asked someone who had only been there 2 minutes what he wanted. Pointed out to him that I was before the other customer, the manager said I didn’t know there’s no need to be rude. I pointed out I wasn’t being rude just telling you we were next. He then said I’m not serving you for being rude so my friends and me had to leave. He was the one out of order . We asked a member of staff what his name was and we’re told his name is James. No wonder the pub was half empty if that’s how he treats customers.

My young (chopper) son was standing at the bar when one of the staff told him he was standing to close to the bar and told him he must move strait away. This was disrespectful as our friend Tim (brexit) Martin had recommended this pub to us. Very sad boohoo

Food arrived cold….steak pudding looked liked it had been dropped on the floor. Kitchen staff send out food that not only tastes disgusting but looks so unappealing. Where’s their pride in their work?? Don’t bother going if you want a meal, not worth it! Dirty tables…cutlery dirty….condiments not wiped down Server looked hassled and it seemed she didn’t really want to be there.Bar staff ignore you and serve regulars first. Unfortunately I don’t have anything positive to say, this used to be one of the better spoons around but I’m afraid it’s now the worse! Please don’t bother going…. You’ll be lucky to get a Decent meal!!

We haven't visited this venue in a while, which used to be good, but what a change! Unfortunately all the changes were for the worst. Ordered 4 meals and drinks first dish gravy bowl stuck in the middle of the sausage and mash with baked beans! so that was a mess Second meal chicken burger and chips, well all 15 of them which were cold Burrito Bowl - probably the worst ever, tepid chicken, courgettes, strange mix soggy salad. And to save the best till last the steak and Kidney Pudding Cold gravy in a jug and I mean stone cold Pudding hard and cold and looked like it had been mauled by a stray cat. We asked the server if the meal could be replaced - she asked do you want a new one or re heat the original one. We opted for a new one, 20 minutes later it came back, hot, hard and salty. Someone should tell the cook suet puddings don't get microwaved or put in the oven as they go hard!!!! we undoubtedly won't ever visit again. This isn't a Wetherspoons issue as the other venues on the wirral are good value, some quirks as you would expect from a budget chain but all in all not too bad. This establishment is what sub standard chains riding on their brand value epitomises. Wetherspoons should step in as this establishment will be trashing their brand in the local area.

Travelled a good distance to have an evening meal, got inside absolutely filthy tables not cleaned with finished meals still sitting there? Had to move the plates ourselves to sit down, about 5/6 tables like this not cleaned. The waiter ran round like a headless chicken, just left the tables uncleaned. Sat down only to be told later they were taking no meal orders, on a Friday at dinner time, that's almost as bad as SubWay running out of bread? Whoever the manager is needs to figure out how to organise a rota if it's a staffing issue, just organised chaos!

nice building from the outside, lots of messy uncleaned tables inside, slow service and poor food. Like others mentioned I also couldn't cut through the so called steak. disappointing

Should have realised on entering that this was going to be a poor experience as multiple empty tables still had empty dishes and glasses on them. Finally found a clean table and made our order. Bar staff and waiting staff were polite and friendly. Food took ages to come to the table. We ordered the steak which was gristly and couldn’t even cut with the steak knife, very disappointing. Curry was lukewarm with hard, dried up pieces of beef, chips and scampi was just about warm. Won’t be back ever again. When going out for food you expect it to be edible.

Ordered on the App, choice not greyed out. Bar person came over said there was no chicken, then I asked for Fish & Chips - no fish. So plumped for the medium Simple Steak. I knew I should gone to Hoylake ! The meal came with a streak knife - not even that could cut the steak so only eat the chips which were not very hot. The person who served it was lacking in customer service skills. Inexcusable not to have an alternative - but the pint of Abbot ale was nice.

Just ordered a portion of chips, warm at best, spoke to a manager who was having a meal, said his was too. What sort of response was that, very poor for an eating establishment, the local greasy spoon has it done better.

Told the server that 'i didn't get the egg or onion rings on my large mixed grill! He said ' sorry about that sir and walked off. You get what you pay for....didn't get a chance to tell him about the cold peas. Wouldn't want...