The Crystal Cave in Fife

What a disappointment. I found the Bothy at Boglily on TA, loved the look of the place, the gorgeous photos of cooked food on their site and the good reviews. We are doing a road trip and this was going to be our Sunday morning treat. The car park was jammed with cars and we saw people standing in a queue to pet baby goats. Upon entering the inviting Bothy and asking a young man for a table, we were told that we couldn’t bring our dog in. Fair enough. Not every dining establishment is dog-friendly. Though I was a bit surprised as the restaurant is in a buffalo farm, there’s a petting zoo and it’s in the countryside. The sun was shining so I asked if we could order our meal and sit at the table on the deck, directly next to the door of The Bothy (see photo for proximity). The young man’s response was that they don’t offer takeaway. I queried whether a table one step from the door qualified as takeaway. It reminded me of the TV ad with the man trying to buy potatoes at a farm shop and being told that he can only pay with digital currency. People taking themselves so seriously that they don’t think of the customer experience. We had driven up from our holiday cottage at Kinghorn especially to get a nice cooked breakfast from their lovely menu, so my surprise and disappointment were apparent. I was directed to the outdoor kiosk they call the Milk Bar to order something from their limited selection. We ordered one Double Cheese Toastie with fries, a latte, an affogato milkshake ( made with buffalo milk ice cream) and a scone, which was on their menu. The two lovely servers told me that they don’t sell scones outside and I would have to go to the Bothy Café to get one. When I explained that I had been told up there that I couldn’t get anything from them takeaway, the young woman offered to go get one for me. They were both very sweet and I apologised for my previous grumpiness. Unfortunately, it wasn’t worth the trouble. The cheese toastie and fries were served in a cardboard tray. The toastie was on “cheap white bread” according to my partner. I didn’t taste it. The fries and the milkshake however, were excellent. My scone was dry, cold and crumbled into breadcrumb texture when I tried to spread some butter on it. The crumb was impossible to pick up and eat but my dog liked it. It wasn’t worth eating for me as it then began to rain and we had to head for the car. I can’t help but think that the very cheerful, welcoming and upmarket website promises more than it delivers.

The dinner was OK nothing like what you see on the website service was good but wee will not be back

Happened on this by chance and so enjoyed the food we booked to come back again later in the week despite it being nearly a 30 mile trip. Great service. Great environment but mainly great food.

Lovely food and a very friendly young lady running the cafe. Prices are very reasonable. This is a review for the same address but new owners and called now callef Chinwags

Had lunch here based on Tripadvisor reviews and I totally agree with the excellent rating for this super cafe! Busy Saturday but quickly seated, order promptly taken and then fantastic tomato and basil soup, egg mayo sandwich on lovely brown bread with salad, cheese and ham toasties with crisps arrived for us to enjoy! Substantial portions filled us up all day on a visit to the University Open Day. We will be back!