The Crown Shard End in Birmingham

Love the coffee here, even have subscription to make sure I come often. Sadly today I came in, just as I arrived and got my coffee to sit in, saw a lady (staff) walking pass me with tissue and spray, I asked her Kindly “I was going to ask if I could have tissue as I’m sitting on the only available table for me and my children”, and she says “ok I’m coming” she turned her back and went to clean other empty single tables, all of them, threw some things in the bin and she could see me standing waiting and simply ignored and went back inside her workplace. I had to clean the table myself. Sad! To say the least !

Few negatives. Large party of us seated towards rear of restaurant. Felt like we were put there and forgotten. Only some got drinks by asking staff who walked past. We were told they were waiting for the rest of the party to turn up, so we were supposed to wait for them to arrive to be offered drinks? We had people who had cancelled, we could have been waiting forever, if we hadn’t decided to get our own menus. Empty glasses were staking up on the table even when our meals were served. Food was good but service was slaking. 2nd time eating there, 1st time as a group of 11. Not sure if I would go there again. Probably try the Resorts world venue instead

So expensive 2 pieces of chicken £650 i ordered thincross pizza they sent different one , that's crazy

Just been charged £5.10 yesterday for a jumbo sausage and a saveloy during “happy hour” Surely it should have been £3.80 at best Wow after 30 years it’s time to say bye bye

Locals pub. They seemed friendly enough, drinks OK. Some bald guy called Carl was hogging the pool table and never bought a drink all night while I was there!